I have recently chnaged PC's. Everything is fine BUT when I try to sync my XDA2i I get an error message saying
"Microsoft Outlook is no longer installed, so ActiveSync cannot continue to run. To continue synchronisation, reinstall Microsoft Outlook. If you no longer want to synchronise your data, disable synchronisation in ActiveSync"
Well I tried re-installing Outlook and guess what - no change.
I have a nice new copy of Office 2003 Small Business Edition and Outlook 2003 is most certainly part of it and installed.
Could this be something to do with exchange server? I'm totally stuffed and I'm already missing appointments.
Related
I have a WM5 Device trying to sync with outlook and am getting this Support Code:85010014 when I select the view status link in Activesync (v4).
AS4 allows me to sync favorites and notes, but not contacts, calendar, email, and tasks. Any suggestions?
Thanks.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Before you re-install..
Are you using Outlook 2003 in "Offline" mode? If so, try running Activesync while CONNECTED to your Exchange server... This worked for myself and possibly a few others here.
Good luck! Hopefully you won't have to re-install Outlook which seems to be the ultimate fix.
Just checked the original post date... hope the original poster fixed the issue.
Re: Before you re-install..
kcchen said:
Are you using Outlook 2003 in "Offline" mode? If so, try running Activesync while CONNECTED to your Exchange server... This worked for myself and possibly a few others here.
Good luck! Hopefully you won't have to re-install Outlook which seems to be the ultimate fix.
Just checked the original post date... hope the original poster fixed the issue.
Click to expand...
Click to collapse
No, I don't use exchange. I realy hate outlook compared to Eudora for my needs. Mail accounts are on standard Unix POP/SMTP Servers. Outlook is forced due to contacts integration on PDAs.
Windows Mobile 5 Support Code: 85010014
I solved the same problem in a different way - On ActiveSync in the File menu there is an option to Delete Mobile Device. I picked that, deleted the device and then re-established the partnership between the mobile device and the PC. Sync started working perfectly right away.
Hy folks !
i´m the first time her, this forum is really cool and informativ.
Here´s my problem, i want to install AS 4.1 on my PC.
Config: WinXP SP2 with 1GB Ram
about a few seconds i became this error Message:
see pic
What happens ???
PLEASE PLEASE Help...
maybe something wrong with your system.
you can setup your system again.
or you can setup active asy in other computer to check it
i have reinstalled my system and now it works fine ...
Now i have a new Prob.
I can´t install TT5 on my XDA II...
Is there anywhere who can help me....
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? I've already allowed the exceptions in my Windows Firewall...
Any help is appreciated, thanks!
CQ
Singapore
I had the same 85010014 problem when syncing on my BA. Typically I "Work Offline" with Outlook, since I'm on the road a lot.
The fix was to make sure I was connected to my Exchange Server the first time I sync-ed my PDA. In my case, I had to connect to my office through VPN and choose "Connect" when prompted after launching Outlook.
Hope this helps!
Hey kcchen,
Thanks once again! I replied in the other post already, but just wanna thank u again.
Cheers!
CQ
Activesync 4.1 and Tom Tom 5
Similar problem here guys but I don't sync with an exchange server, just the local PC, everything else seems to work fine but when I try to install TT5 the install pukes and wants to send an error report to MS
Help!
It is the same problem to me (only have Local PC). Could some one give more advice.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
I installed ActiveSync 4.1 on my Work PC - XP Pro SP2 with Office 2003, Eudora and Incredimail Outlook Plugin. No Problem with ActiveSync there.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Hi,
I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, Activesync keeps giving me the error code 85010014.
The funny thing is, there's no problem syncing Notes from Outlook. But the other Outlook items such as Contacts, Calendar and Tasks are unable to sync.
What's happening? Does anyone else have the same problem? Why Notes is ok, but not the rest?
Any help is appreciated, thanks!
CQ
Singapore
Had the same problem after upgrading to WM5. If you use offline folders, make sure Outlook is connected to your Exchange Server, they try to sync your PDA. It takes a little while to sync Contacts and Calendar the first time, but afterwards you can "Work Offline" and sync everything successfully.
If it doesn't work, I would start with a new partnership.... delete previous computer partnerships from AS on your PDA and also delete PDA Partnership in AS on your PC.
There's also a few other posts here that refer to performing a "Repair" of the Outlook 2003 installation and another that says to uninstall and re-install Office 2003 all together. I tried the "Repair" (in Help Menu of Outlook) and it didn't work... I wasn't about to re-install my Office.... Luckily I found my solution through further digging on the Internet.
Good luck! Let us know the results.
Ken
Hi kcchen,
It works! What happened was that I had installed AS 4.1 at home over the weekend. On Monday I came to office, sync and suddenly it works! Never knew that it was becoz of Exchange...
Thanks for the great help. Next, to solve the problem with insufficient ROM...too much for programs, not enough for storage.
Thanks again buddy
Glad it worked for you! I was pretty frustrated with the error also...
where do you get ActiveSync 4.1
mine is ActiveSync 4.00.4343
can you give me the link for ActiveSync 4.1
thx
search goes a long way
http://forum.xda-developers.com/viewtopic.php?t=28019&highlight=4+1
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
As being a Vista user, I was wondering if there exist a way to synchronize my Prophet with the integrated Windows Contacts and Windows Calendar app's instead of Office Outlook?
Mobile device center picked this up on my wifes computer because office outlook was never installed. Try uninstalling outlook, unpair your device (delete profile) from MDC and then try it again.
It won't sync... My Polaris was paired prior to installing Outlook, and it didn't work at all....
I did try to uninstall Outlook (wich was no problem) and unpaired my device.
When I tried to setup the relationship again, WMDC grayed out the options to sync Contacts, Agenda etc. because "Outlook is not installed".
Pitty......
To my knowledge, Windows Mobile will only sync locally with Outlook.
My girlfriend's Vista laptop does not have Outlook installed and I am unable to sync calendar/contacts etc using that PC.
My Vista laptop has Outlook installed and it sync's perfectly fine.
I posted this same question on the Microsoft boards and the moderator stated what we expected: syncing is only possible with Outlook.
So, that's it then, back to Outlook! (I like clean systems......)
I have just changed my Outlook profile (in order to overcome a problem where I couldn't get ActiveSync to sync contacts) but am now having a problem syncing notes. I get the following error message:
"Microsoft Outlook
Synchronization cannot be started because you are not able to log on to the netowork and access information."
After clicking "Ok" everything else syncs fine (contacts, tasks, e-mail and calendar and a third party Outlook Journal sync). When the sync finishes there is an entry in the sync list next to notes saying "Attention required".
I am syncing with ActiveSync 4.5 on Windows XP SP3 and Outlook 2002 on a local computer not an exchange server.
Any help would be greatly appreciated for this annoying problem.
I have the same OS's and versions and same problem. Only, it sometimes gives the error, sometimes doesn't
SOLVED
After much trial and error and some pretty fruitless searching on the internet I seem to have hit on a solution:
Delete the original ActiveSync relationship (File/Delete Mobile Device)
Create a new Outlook Profile (Start/Control Panel/Mail)
Start Outlook...which creates a new .pst file
Copy the data from your old .pst file accross (this the tedious bit especially since you need to re-create custom views and e-mail accounts)
Re-sync which will create a new relationship with the new Outlook profile
Hope that helps anyone else with the problem.
Also, when you have started outlook (visible mode) there is no worries