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hi everyone, i got a real problem here... my i-mate Pocket PC is not charging... i think that one of the wires in the charging connector (in the phone) is half broken.... but maybe this is not the problem, alse when i put the battery in the AUX battery slot available in on the cradel it is not chargint too (AUX BATTERY led is not turned ON). i dont know what is actally happening... please help.. i cannot charge the phone any more..!!
If you take the PDA and battery out of the cradle, and unplug the power to it, plug the power back in, and see if the AUX Battery LED flashes.
If it does, the cradle is still getting power, if it does not, then the charger, or cradle may be faulty.
With your device, you will have had a power cable adapter so you can plug your PDA directly into the power adapter without the need for a cradle.
Try charging your device with this to see if it's the cradle or power adapter.
no the cradel is okay... thanks.. but i found out a bigger problem .. one of the power strips in the connecter is broken thats why it is not charging.. still dont know what to do
Plugged in Transformer last night to charge it up overnight when the battery hit 30%. I updated the firmware yesterday morning and everything was going swimmingly.
Woke it up this morning, and found it was at 9% battery remaining and had a low battery warning. I had a closer look and the battery icon shows no indication that it's charging when it's plugged in.
Right now I've plugged it into a bog-standard USB charger and turned it off, hoping it'll trickle charge (damn the lack of a charge LED!) and that it's a fault with the power adapter rather than the device itself.
Anyone else had this issue?
I had the same problem a few days ago, my charger was plugged in via a multi block and it would not charge.
I even went to the extreme of taking my device back to comet in the hope I could swap the charger out with their demo unit.
Man behind counter plugs my charger into some sort electrical surge protected socket and it starts charging straight away leaving me looking like a right tool standing their. (and they tried to sell me 3 years extended cover)
Brought it home and plugged it into the very socket where it wasn't working and what do you know? It starts working!
Not sure what the issue was but it now works again.
Ok well that's good to know!
On trickle-charge it's now gone up by 2% since I posted.
Looks like the power adapter has its own faults...
Oh, and what do you know... plugged wall charger back in (it's been unplugged for 20mins) and now it's all happy and charging again.
Hooray.
yeah maybe that 20 minute trip to comet fixed mine too..
the USB mains adapter plug has a fatal flaw - the middle part of the usb connection isn't as sturdy as it sould be so it is easy to plug a USB port in the wrong way around and it looks and feels plugged in correctly as the middle part just moves out of the way.
If it isn't charing always check to make sure the USB connection is in the right way around in the plug.
I am bummed about this proprietary power connector; and apparently proprietary USB cable with extra pins (negating the use of USB extension cables). I wish the TF had a standard round power adapter similar to the Acer A500.
Thank God, i thought i was the only one. Had exactly this problem with mine when it arrived a couple of days ago, i am lucky enough to have lots of USB chargers around so i tried and tested various combinations and tried to charge other devices with the asus charger.
The problem lies as far as i can see, entirely with the charger unit. The charger comes in two parts, one is the usb dock and the other the relevant country plug. The way the plug fits onto the face of the charger is the important part. There is a central 'locating pin' made from plastic and two contacts that slot into the charger carrying the live and negative. The construction of this part is very, very poor. The tolerances are not a match for the quality of the plastic, the T shaped plastic locater does not actually locate the bottom pins properly and needs a great deal of force to lock in placce, and here is the best part, it doesnt like STAYING locked. As the plastic is weak, and we are looking at just a couple of mm here, it will snap, that will stop there being a clean contact and no charge. As a remedy, i have secured the face plate to the charger very tightly with a high tech rubber band
I agree, the use of specific power connectors in this day and age is just as dumb a decision as any manufacturer can make, and the rate it recharges at from a USB to PC connection can only be described as comical, a full recharge in 26 hours . Aside from all that its nigh on perfect, but i can see power related alternatives being VERY popular until Asus catches up with the rest of the electronics industry.
havent even had mine an hour and i havent done the update because its not at 50% and it will not charg at all. when i first tried to start it i thought it was doa because it would not turn on. guess ill take you guys advice and leave it unplugged for a while. i hate the charging cable is so small too that definately sucks.
Hmmm... if only a few other people created topics about not charging...
I got my Triumph and it will not charge no matter where I have plugged it in or fiddled with the charger. It does not matter whether it is on or off. I have been using the wall charger that's included and I have tried USB through my computer. Before I go to the hassle of sending my triumph back I wanted to see if there is a solution. Thanks in advance.
The first one I got did this sometimes as well. I took it back and swapped it.
Jumpstart
My triumph would not even turn on strait out of the box. I had to "Jumpstart" the battery, here is a link on how to do it. thejosea.com/2011/02/jump-start-your-droid-when-no-wall.html (Sorry i cant post links yet, gonna have to copy paste)
You pretty much have to charge the battery by its self outside of the phone. Once you do this let it sit charging for about 20 minutes then try to charge it through the phone.
You should only have to do this once.
It seems like the batteries are not being shipped charged and they run "Dry".
You MIGHT want to try a different USB cable.
I'm using my Nook Color adapter(1A) and a generic USB cord which works fine, however one time I accidentally used my Optimus V cable and it would NOT charge while the MT was up and running, however it WOULD charge IF I powered down the MT...
I haven't even tried the cable that came with MT yet... nor have I tried charging via a USB port on my nb, but I imagine that would be REALLY sssslllloooowwwww....
I exchanged my device for a new one, and with my new phone, when plugged in, the lock screen no longer shows "Chargin" with the %. Any ideas how to bring it back?
It only shows that if you're on an AC charge. If you're on USB it won't.
I've tried on 2 different AC chargers and it still doesn't display
Same cord? The AC pins have to be shorted or it won't go into AC charge mode. I have a couple of USB cords that work fine for connections to the computer but will not go into AC mode (the USB cords that come with the Optimus are known for doing this on other phones, incidentally....)
It'll charge without AC mode being "engaged" but at the 500ma rate instead of the 1A rate, so it will take a lot longer.
the answer is simple.....due to crappy crappy design of micro usb the charge port actually comes un-soldered from the board and obviously it no longer will charge nor will usb work!!! now before you ramble on with how do i know i wondered why mine wouldn't worked i opened the phone and notice the micro usb pins were not attached anymore....i have sent this in to Motorola which gives you a 2 year warranty instead of virgin mobiles crap $5 a month insurence then you still have to pay like $100 to get a new phone!!! so i will post how everything goes so far i know the repair center is in McAllen TX and they give you a free 2day shipping label valued at $100 to send in the phone!
You might want to try plugging it into a wall (not pc) and leave it for 20 minutes. Mine ran completely dry one time and it wouldn't display nothing until it charged for a while. If you've already tried this then definitely take it back.
nickmcnamara said:
the answer is simple.....due to crappy crappy design of micro usb the charge port actually comes un-soldered from the board and obviously it no longer will charge nor will usb work!!! now before you ramble on with how do i know i wondered why mine wouldn't worked i opened the phone and notice the micro usb pins were not attached anymore....i have sent this in to Motorola which gives you a 2 year warranty instead of virgin mobiles crap $5 a month insurence then you still have to pay like $100 to get a new phone!!! so i will post how everything goes so far i know the repair center is in McAllen TX and they give you a free 2day shipping label valued at $100 to send in the phone!
Click to expand...
Click to collapse
*update* They are fixing my phone now and i should get it in 5-7 business days no problems they received the phone and started the repair
I had the same problem but different solution.
I too let my phone completely discharge to find that it would not indicate that it was charging or even power on with or without the battery being present, but I "jumped started" my phone. This is a weird technical solution that went as followed in its entirety, meaning, some of these steps might be pointless or useless but I did them and I now have a working resurrected MT in my hands that is charging. This solution is assuming that there is no problem with the micro USB soldering on the main board.
"Jump Starting"
1) Remove the back casing and your MT battery and place both to the side, but keep the battery close by for polarity reference.
2) Have another battery of the same 3.7v that is charged (disregarding mAh).
3) Now here is the fun part and pay CLOSE ATTENTION to POLARITY!!!
-Get two spare wires, preferably of different colors so you can tell the [+] from the [-].
-With the spare 3.7v battery you have, in what ever way you can, connect your spare wires to it, paying close attention to polarity.
-Now that you have your spare battery wired, CORRECTLY connect the wires to the inside connectors of your MT what ever way you can, paying close attention to polarity.
Being [+] connected to [+] and [-] connected to[-]
4) Boot your phone until you know you are at the home/lock screen. Then remove the wires from the MT battery connectors.
5) Use this same battery and connect it to your battery for about 30-60 seconds, paying close attention to polarity. This will give the battery some juice for the system to recognize.
6) Place the battery back in the phone without attempting to turn it on and return the back case to the closed position.
7) Now connect your MT to a powered micro USB cable and see if the red indicator charging light turns on.
-If so then great!
-If not then you may have some other problems
-If yes and no, as in the cable has to set a certain way for it to charge then just keep on reading for that fix as well.
"Loose Connection Fix"
This is how I fixed my loose micro USB cable and it worked for me, but I do not have soldering problems on my main board of my MT so proceed if you think this will help.
1) Your micro USB male side of the cable that plugs into your MT should look something like this (excuse the crude drawing of letters)
{the dots are empty space}
____________
\................... /
\UUUUUU/
2) Get a pair of needle nose pliers and SLIGHTLY pinch/squeeze the center of the male port closed so it looks like this
____...... ____
\.... \...... /.... /
\UUUUUU/
Except not that extremely bent inward, but you get the idea.
This will force the male tongue in the MT charging port to be forced onto the pins inside the micro USB cable for a better connection and thus fixing the loose connection problem
I hope this helps someone, it helped me save my $300 paper weight from actually being a paper weight.
Froxen said:
I too let my phone completely discharge to find that it would not indicate that it was charging or even power on with or without the battery being present, but I "jumped started" my phone. This is a weird technical solution that went as followed in its entirety, meaning, some of these steps might be pointless or useless but I did them and I now have a working resurrected MT in my hands that is charging. This solution is assuming that there is no problem with the micro USB soldering on the main board.
"Jump Starting"
1) Remove the back casing and your MT battery and place both to the side, but keep the battery close by for polarity reference.
2) Have another battery of the same 3.7v that is charged (disregarding mAh).
3) Now here is the fun part and pay CLOSE ATTENTION to POLARITY!!!
-Get two spare wires, preferably of different colors so you can tell the [+] from the [-].
-With the spare 3.7v battery you have, in what ever way you can, connect your spare wires to it, paying close attention to polarity.
-Now that you have your spare battery wired, CORRECTLY connect the wires to the inside connectors of your MT what ever way you can, paying close attention to polarity.
Being [+] connected to [+] and [-] connected to[-]
4) Boot your phone until you know you are at the home/lock screen. Then remove the wires from the MT battery connectors.
5) Use this same battery and connect it to your battery for about 30-60 seconds, paying close attention to polarity. This will give the battery some juice for the system to recognize.
6) Place the battery back in the phone without attempting to turn it on and return the back case to the closed position.
7) Now connect your MT to a powered micro USB cable and see if the red indicator charging light turns on.
-If so then great!
-If not then you may have some other problems
-If yes and no, as in the cable has to set a certain way for it to charge then just keep on reading for that fix as well.
"Loose Connection Fix"
This is how I fixed my loose micro USB cable and it worked for me, but I do not have soldering problems on my main board of my MT so proceed if you think this will help.
1) Your micro USB male side of the cable that plugs into your MT should look something like this (excuse the crude drawing of letters)
{the dots are empty space}
____________
\................... /
\UUUUUU/
2) Get a pair of needle nose pliers and SLIGHTLY pinch/squeeze the center of the male port closed so it looks like this
____...... ____
\.... \...... /.... /
\UUUUUU/
Except not that extremely bent inward, but you get the idea.
This will force the male tongue in the MT charging port to be forced onto the pins inside the micro USB cable for a better connection and thus fixing the loose connection problem
I hope this helps someone, it helped me save my $300 paper weight from actually being a paper weight.
Click to expand...
Click to collapse
I let my battery die down and also did a battery memory reset, then the phone acted bricked.
Then I tried this to revive and it worked!
Thanks for the help here I did this but when I connected the batter to the phone nothing happened. I connected battery to battery let sit for about 90 sec put it in phone and plugged in and the red light is now on!
Thanks!
Well,
add my phone to the list. It started about 2 weeks ago when after completing charge, instead of maintaining trickle charge it just let battery drain. I woke up couple of times in the morning finding the phone's battery on it's last legs. Now it simply refuses to charge by anything but my car charger. Lucky for me (and I thought I would never say it in my life) I have a long commute to work and it allows me to recharge the phone while I enjoy typical traffic delights.
I am going to call Motorola and discuss my options with them. I hate doing this as my phone is long since rooted and running CM7, so I will probably have to revert to factory settings before sending it off and if they decide to exchange I would be running a chance of receiving one with bad GPS.
yes i've had this problem to i have to charge my phone on a Samsung charger no motorola charger will work on my phone.
Sorry, I'm somewhat new here.
I have a Motorola Triumph and it just stopped working. The general idea is that the Micro-USB port was shoved up into the device?
How do you go about contacting Motorola about sending it back to be repaired?
I have delt with this problem SO MUCH, have you tried my battery charging fix yet ? I have the link posted in this section called battery charging fix, Hope this helps you it sucks when your phone won't charge.
Well the problem is that it won't even turn on. I think the battery has some kind of charge but when I hit the power button, it vibrates like it's booting up then stays off.
I don't know that much about phones, but from what I can gather off Google and the various threads on XDA (Great site, by the way!) the general consensus is that it's the micro-usb port.
Granted, I may be wrong, which is a very real possibility. Heh.
Well 2 things, have you replaced your recovery with the clockwork recovery image ? If so try any means nessary to get into recovery, My old Triumph would NOT charge with any motorola charger, I belive this is a defect with the triumph. You might try a powermat of some kind to get enough power to get to recovery & do what my guide says to fix this most pain in the ass problem, Or get another battery & follow the guide. It's worth a shot anyway. otherwise you've got two options replace it or open it up, if you're gonna open it up then get a super fine sautering tip or file one down to needle size, this is how I do precision sautering on circut boards.
No, I had downloaded Clockwork with the intention of installing a 2.3 rom on it, but never got around to it. As for the charger, my Triumph charges with any micro-USB, from my old LG and Samsung chargers to the Motorola charger that came with it. It acts weird though when I plug it into a computer, saying it is connected to a computer, then that it's not, then that it is, then that it's not, repeatedly. I usually just end up turning it off so it won't do that.
I find it weird, though, that now when I try to charge it, the charging light up where the speaker is will not come on, as if it isn't charging. (And I don't think it is charging.)
I've also tried putting it into the "recovery mode". (Like I say, not too knowledgeable about phones yet. Learning experience. ) When I boot it up (into "recovery mode" or "regular" (?) mode) it just vibrates like it should then does nothing.
Edit: It finally did boot into the "recovery mode", but the touch button things at the bottom (menu, home, back, and search) don't do anything, and I cannot get into the menu to do a factory reset.
I don't think it's the battery now? I am more confused then I was when I started, and appreciate any and all help!
I have an iPaq 111, part of the 110 series. It's been stored in a closet for over two years. I hooked a batter charger to the battery itself (outside of the device) to charge it up enough to be able to take a charge once I put it back inside the device.
Once I did that, it powered right up, and everything worked perfectly. Then I went to unplug it, and surprise to me, it shuts off.
I've tried EVERYTHING, HP doesn't even publish there ROM. Found a setup utility to download to my PC to access my iPAQ, but it's in German, and high school was a long time ago so it's hard to understand; but what I can understand enough is that it cannot find a device. Same goes with the extension I installed through HP's website, it only finds my HP computer.
I've plugged it into my computer and the light is GREEN, suprisingly, but it does not turn on. If I plug it into the AC power adapter, it DOES turn on, stays green, and once on the homescreen, shows battery at 100% (was 23% onwards today when I was charging it). My voltage meter shows about 4 volts coming from the battery. Contacts on all ends are clean. ROM issue? Yes, I have tried soft and HARD resets.
Any help will be much appreciated. Please please please! THank you!
Battery is not fine, its dead. The proof is the fact that on AC power it turns on, but not when connected to.USB. AC power has enough amps to directly power the device, USB does not. When connected to USB power is indirectly drawn, as the phone attempts to use battery power for operation while charging it at the sametime, thus lessening the total draw. It still however needs battery to work.
Basically, the battery is dead. By a new one of eBay.
icenight, THANK YOU for the reply, it was so quick. I have figured it was the battery, BUT:
I've checked the battery with a voltmeter and it shows over 4V- using my good Fluke. Also, when it's plugged in, it progressively showed the battery charging and it's now at 100%...
Are you still thinking it could be the battery? Not enough amps from the battery? I hate to sound cheap, but it's more about the wait- I want to eBay this iPaq since I don't use it and it keeps getting in the way!
Thanks again
iPaq still not working
New battery arrived. Still does the same thing. I've read around and it could be the ROM, but it wont stay on when plugged into the PC USB port. Computer sometimes makes a noise when I plug and unplug it though. Even put a homemade "in-line" power supply to it using a 5V 1.5A adapter. This allows it to stay on when plugged into the PC usb, but there is no communication. This thing is a pile of **** I tell ya.
Any help would be so much apprecaited. Thank you so much. I can barely get past these "captcha" thingys.
Regards,
Robert
Hi everyone,
My first post as I haven't been able to find an answer. My Photon Q was probably about 30% charge when I last checked with it on. An hour or 2 later it was a little warm and was off. So I went to charge it using the car charger with 500mah charge rate. I came back about an hour later and the phone was really hot and no charging screen so I unplugged it. The green led light is lit when the phone is plugged in.
I tried holding the power button and volume down button, but it won't boot. If I have the usb charging cable plugged in from a PC or charger adapter when pressing those buttons, the green light will flicker off for a fraction of a second.
I then proceeded to dismantling the phone as I suspect a battery issue and the one in this phone is stupidly non-removable. After taking the back cover off, I tested the battery posts and received 0 volts. I still don't know if the battery caused the drain or if there's a short in the phone. I then took off the inside cover that holds the battery in. A few T5 screws later and the battery was removed. I connected the battery to some AA batteries in series to see if I could get a charge. A few hours later I got it up to 3 volts which held for several hours. So I connected it to a few more AA batteries in series to try and raise the voltage. I got it up to 3.67 volts and the battery is listed at 3.7 volts.
A day later and the voltage is still at 3.67 volts so I put the battery in the phone. I went to try and power it on, but nothing. I then connected it to a usb cord and received the slow flashing red led light a couple times before switching to green. The battery started getting warm again connected to the usb charger. After 20 minutes it was approaching hot so I unplugged the USB. The battery read 3.54 volts. 30 minutes later, 0 volts again.
Does anyone know what the actual voltage range is for this phone, as my old Samsung M320 is also 3.7 volts, but when testing the battery I get 4.10 volts? I heard it's pretty specific on minimum voltage. Any ideas for a temporary battery or way to boot the phone before spending $50 on a replacement battery and then find out there's a short in the phone. Is there another key combination to boot the phone, I'm trying to boot it to at least get my pictures and other data off it.
Thanks a lot in advance
Matt
Not the battery, seems to be an electrical short but where
I bought a new battery for the phone which had a 0 volt charge when I received it. I tried putting it in the phone as is to use the phone charger to charge it, but got nothing. So I charged it using 2, then 3 and then 4 AA batteries in series to get it up to 3.7 volts. I then put the battery in the phone and noticed the 2 large chips and the chip centered above them located by the camera get a little hot. I tried with the charger connected and not connected, but same thing. Power button doesn't turn the phone on. Just the green led lit when the USB power cable is attached. So now it seems there must be a short in the phone. Anyone know where I can look to check for a short, blown resistor or something in this phone? Or at least where the rom chip is located so maybe I can turn it into a usb drive to get my data at the least.
Anyone? I still haven't been able to find a solution. I don't see pins touching, but if some pins are touching in the usb port, would that cause the heat issues when I put a battery in that I charged externally? I do get the green led light when I plug the phone in to charge so figure that means the usb is ok?
Regal's Photon Q said:
Anyone? I still haven't been able to find a solution. I don't see pins touching, but if some pins are touching in the usb port, would that cause the heat issues when I put a battery in that I charged externally? I do get the green led light when I plug the phone in to charge so figure that means the usb is ok?
Click to expand...
Click to collapse
did you try a other charger ? do you have oryginal photon charger ? for me its not a reason of battery
regards
(in situation like that charging with normal usb cable when you plug phone to pc dont charging battery, you need motorola usb service cable to make it work)
niko99 said:
did you try a other charger ? do you have oryginal photon charger ? for me its not a reason of battery
regards
(in situation like that charging with normal usb cable when you plug phone to pc dont charging battery, you need motorola usb service cable to make it work)
Click to expand...
Click to collapse
Yep used the motorola cable that came with the phone (plugged in the wall and just the cable in multiple computers, another motorola house charger (the same as the one that came with the phone), a motorola car charger, and a samsung house charger.
When you say motorola usb service cable, I assume you're not talking about the motorola cable that comes with the phone? What usb service cable are you referring to?
Regal's Photon Q said:
Yep used the motorola cable that came with the phone (plugged in the wall and just the cable in multiple computers, another motorola house charger (the same as the one that came with the phone), a motorola car charger, and a samsung house charger.
When you say motorola usb service cable, I assume you're not talking about the motorola cable that comes with the phone? What usb service cable are you referring to?
Click to expand...
Click to collapse
factory / sevice cable ( i make my own from below tutorial)
http://forum.xda-developers.com/showthread.php?t=1077414
if you buy / make this cable , you will be have posibility to use RDS lite and flesh firmware this also make help (if you have low battery flesh with normal usb cable is not possible )
and second thing... maybe try some car charger ?