can some one pleas help me .my xda 2i is silent.when some one call it start sounding ringing bell but i do not hear the caller voice & ALSO SOUND PLAYED IN WINDOW MEDIA PLAYER is silent.when i put charger in it for charging it starts working properly . what should i do. please some one help me.
Hi,
i've had the same problem, and the only cure appears to be to reset the device.
For me, the issue appeared to be the result of closing Media Player without first stopping the playing file.
I also found that removing the head phones whilst on a call, caused a similar problem.
Cheers,
Sean.
divingsheep said:
Hi,
i've had the same problem, and the only cure appears to be to reset the device.
For me, the issue appeared to be the result of closing Media Player without first stopping the playing file.
I also found that removing the head phones whilst on a call, caused a similar problem.
Cheers,
Sean.
Click to expand...
Click to collapse
thanks for your reply.the problem is cured but i do not know the reason. my hand set is new.i just bought it for two month ago.anyway,my problem is cured.
divingsheep said:
Hi,
i've had the same problem, and the only cure appears to be to reset the device.
For me, the issue appeared to be the result of closing Media Player without first stopping the playing file.
I also found that removing the head phones whilst on a call, caused a similar problem.
Cheers,
Sean.
Click to expand...
Click to collapse
PROBLEM IS CURED FOR A LITTLE TIME. NEXT DAY SAME THING IS THRER IN MY PPC. WHAT SHOULD I DO . PLEASE HELP ME.
I am running asergs' aku3.3.12 for some time and I was very happy. Yesterday something very strange must have happened. I can make calls normally and I hear everything very good, but I don't have any other sound any more, meaning I don't hear my phone incoming ring, I don't have sound with windows media or any other app. When I go to sound and notifications (settungs), all sounds are still there, but I can't hear them.
I can hear sounds with the earphones, not loud, but I can hear them!
Does anyone know this problem or have a solution? Thx in advance.
I think it's the hardware problem, you can hear the sound when connect with earphone, right?
I met this problem before and it's because the connector in prophet still think the earphone is connected although it's not actually.
I don't if I understand your problem exactly but this is my understanding, and try to send it back to prophet service department to repair it.
palo
Hi,
I have the same problem. Just after installing version 12, I got this issue. I couldn't believe it was a hardware problem but, If I press at the back of the phone it starts working so now, without any doubt, I'm taking the qtek back to the shop where I bought it and see what they can do. I'll try to avoid the manual fix (replacing the speaker).
Regards,
Encinas.
Guys, I have a problem of people can hear me when I make a phone call but I can hear them very well. I tried to email IMATE CLUB support but no one respond. Is there anyway someone can help me or giude to fix this issue pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
dannyalhadi said:
Guys, I have a problem of people can hear me when I make a phone call but I can hear them very well. I tried to email IMATE CLUB support but no one respond. Is there anyway someone can help me or giude to fix this issue pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Click to expand...
Click to collapse
Sorry, not sure what the problem is, because according to what you wrote, everyone can hear each other. Please be clear on the problem you are having.
If somebody CAN'T hear you during a phone call, you might be having a problem with your microphone or mainboard. See if you can use a voice recorder and check the loudness and quality of recording. If you can record just fine and your voice sounds loud and clear, try a hard reset, but be careful, because all the info will be wiped clean. If that won't help - you will need to replace a microphone. If that will not solve the problem, then it's PCB.
If you CAN'T hear the caller, then it's your speaker. Or the PCB.
Hi guys!
My Sensation has a really weird bug. While in a conversation the internal speaker stops working and the microphone stops working too, in simple words: i can't hear the conversation partner and he can't hear me.
Thought it was a firmware problem. Flashed different roms and now got the original one back (RUU_Pyramid_TMOUS_1.29.531.2_Radio_10.42.9007.00P_ 10.11.9007.15_M_release_193714_signed), but the problem still persists. Some say I should try a different radio version, but I'm not sure about it.
And this doesn't seem like a hardware problem...
Anybody had this bug before or maybe has some suggestions?
Thank you!
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
i heve same problem with my gtr2
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
Same problem with me, please help if anyone get the solution
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
Ya from 2-3 days I am also facing this same issue. Please someone help oit with its resolution.
sidbvm321 said:
Same problem can pick up call but speaker and mic is not working , **** update after Alexa integration was added , and had no luck with gps positioning yet
Click to expand...
Click to collapse
After this update both microphone and speaker has stopped working.
same here, restart frequently music and mic not working, possibly it's hardware problem, did you guys tired service center?
Same here in France.
After last update, no Alexa ... I try restarting watch but without effect.
Finally I do a factory reset and Alexa appear.
But... With
- Random restart on watch notification.
- No microphone.
- No speaker.
Support in France link me to an English page to create ticket (https://support.amazfit.com/en/ticket/create).
I've create ticket with link and sent logs with Zepp app.
Here the result:
Hi there,
Thanks for your reply!
Our developers have checked the logs you submitted. The information in the logs shows that the problem may be caused by the audio damage. So we may suggest you contact the seller to return the product for further examination.
Thank you for your cooperation! Please feel free to contact us if you need any additional assistance! Have a great day!
Sincerely,
Tiffany
Now, I'm waiting for answer from seller.
Let's see
I have made contact to Amazfit just like Zorelien. First they said it could be a problem in hardware. they said same thing to me, to contact the seller. I know that will not be the solution, once i return this watch and they give me a new one, after I procedure with an update will happen the same thing. so I told them this is a software issue, a BUG. I see many users with the same issue, looks like this new update (with the ALexa) causes a conflict with the audio controller ( Mic and speaker) . Probably Alexa is doing that. So what we really need is a new update with this Bug fix. If we all complain to the Amazfit they will get that sooner. I'm wating for a few months , I still have time (warranty) if the update not shows up in time I will return the watch.
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
indiwap said:
this started happening after Alexa update? i wonder but something related to hardware I guess. heating something fails mic and sound.
Click to expand...
Click to collapse
For me, yes it start after Alexa update.
I think it'll be Alexa and hardware conflict.
Amazfit Support ask me lot of question about this problem, it ask me to send them video... Amazfit work on this bug.
anyone got solution? they replaced or repaired?
No solution yet. They told me to return, but I said that probably would not be the solution because a new one could have the same issue once I update it. So, For me, Amazfit told they are working on an update and as soon they have a new one would let me know, hope they telling the truth. I still have time to use my warranty, so I'll be waiting a few more months. If they not find a solution then I will return the watch.
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
Bro..
Same problem for me too.. how can we slove this?
Arjun_akb said:
Bro..
Same problem for me too.. how can we slove this?
Click to expand...
Click to collapse
replace there is no solution.
indiwap said:
replace there is no solution.
Click to expand...
Click to collapse
Okk..if we replace the watch the same problem will be also on the new watch.so what to do if we get it replaced.
check pm
Atikk said:
Hello, the microphone and speaker on my Amazfit GTR 2 watch stopped working. I answer my calls but it stops . I also can't play music or make voice commands. Does anyone have the same problem with me? Any solution for that?
Oher functions are ok. Please do assist if anyone faced the same problem and solved
Click to expand...
Click to collapse
I am facing only on microphone's problem.
Voice command & talking not possible for it.
But speaker working yet..
Problem facing from 2 or 3 days ago.
Today I got a update.
Not working any way..
Did anyone get a solution? replacement or fixed? I´ve sent to seller for examination waited a moth and came back the same. Not replaced and not fixed anything. I will get with them again to be replaced this time.
Dec'21 I'm also facing the same issue, Speaker/mic not working, sleep isnot getting detected no call alert.
What shall we do, kindly help