Hi, I'm having problems with my ActiveSync inbox after restoring it from a backup, using Sprite Backup.
Here are some screen shots as I think it helps explains this a bit better.
My ActiveSync inbox is on my XDA II but it will not allow me to sync with the PC.
This does not show under email accounts (but can’t remember if it ever did) but does have its inbox in the mail menu.
In ActiveSync on the pc I go to "Tools > options > sync options" I have a list of the items you can sync.
This shows the ActiveSync inbox icon but it has no check box next to it.
Can any one please advise me on how to resolve this... is there a way to delete just the inbox... is the something in the registry that I can change....
any thing :roll:
There is a program called cleanmail.exe that will solve this (clears the Pocket outlook DBs).
You should be able to find it on the Sprite site or else perhaps somewhere on this board.
Cheers,
Martin
Thanks for the response Martin. I tried the little cleanmail.exe but this has not fixed the problem
It made my xda do a hard reset after, so I restored from my back up again only this time unchecked the box for ActiveSync inbox to be restored but sprite has done the same thing again still have the same problem hmmm :roll:
I have used another app to try to clear the data base but this had problems too.
Damian
Related
I'm using Thinkpad T60 Vista.
Yesterday, All the sudden both of them didn't want to sync anymore. I have to delete partnership and setup a new partnership.
TODAY, after synchronizing, all my contacts and calendars, tasks disappeared.
When I tried to sync back to my laptop, a dialog box popped upasking me to make a new partnership.
Any clue why this happens? It's so scary on so weird.
Is it the WMDC or the Vista or Mobile 6 Jwright version? I don't really have any clue at the moment.
Thanks
Ok I am able to narrow the problem better now.
Whenever I leave my Dopod 900 synced connected with my laptop and when there is a phone call coming in then I proceed to unplug the usb to pick up the phone, This may result in some sort of data corruption in syncing status, I think. Because after that, when I try to re-synhronize the dopod 900 again, it would try to synchronize from ground 0, so it will delete every synchronized data such as contacts, tasks, calendar in my Dopod 900 and re-transfer from desktop computer into this device all over again.
This is very scary and unacceptable. Could anybody else replicate this problem?
Thanks
Bad bad bad!! I'm using final version of Vista, Final version Office 2007, and Dopod 900 Windows Mobile 6 Jwright.
if you open outlook 2007 and then write your contact and then in notes just write something.., after you finished synchronizing, the contact was successfully copied onto the Dopod 900, but the the note didn't get copied!
If you write the notes within the contacts under Dopod 900, and then synchronizing it, the note within contact would be copied back onto computer with no problem. so it's only the other way around the problem
Same problem
I am having the same problem. Exactly. Did you manage to find a solution or workaround, excepet being force to only change notes on the PDA? This is so annoying and absurd.
I am now getting the following bizarre message: "Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again."
mbernstein said:
I am now getting the following bizarre message: "Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again."
Click to expand...
Click to collapse
I was able to fix it by going to Settings > Connections and
Opening the "USB to PC" dialog window and taking out the check of "Enable advanced network functionality"
Do u know how i can flash Uni on Vista? I tried do it, but i crashed a bootloder and i don't know how i can fix it. After a turn on, i see just a bootscreen nothig more. I can't do a hard reset, because it come back to bootscreen.
BTW: I know my English is weak, but don't laugh from me, please
kub11 said:
Do u know how i can flash Uni on Vista? I tried do it, but i crashed a bootloder and i don't know how i can fix it. After a turn on, i see just a bootscreen nothig more. I can't do a hard reset, because it come back to bootscreen.
BTW: I know my English is weak, but don't laugh from me, please
Click to expand...
Click to collapse
Check the Wiki:
http://wiki.xda-developers.com/index.php?pagename=Uni_ROM_Upgrade
And if that fails:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Everything now is OK.
I had the 'Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again' error message. Finally cured it by deleting duplicates in calendar and duplicates in notes, deleting the partnership on the device and on PC, since then everything is syncing fine.
Kushmir said:
I had the 'Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again' error message. Finally cured it by deleting duplicates in calendar and duplicates in notes, deleting the partnership on the device and on PC, since then everything is syncing fine.
Click to expand...
Click to collapse
Hi Kushmir
I am getting the same error message as you'
Can you kindly tell me the steps how you managed to cure it?
What do you mean by deleting duplicates?
Thanks
Maybe I'm doing something wrong but my XDA Exec and my MDA Vario 1 are refusing to sync to Outlook.
The Activesync green circle just spins but it doesnt seem to sync :S
1. Make sure that no firewall is blocking ActiveSync apps, I think there are 4 of them. Check out M$ ActiveSync Connection Troubleshooting Guide.
2. Perform a soft reset on your device and immediately after it boots up, connect it to your PC. Do not launch any apps and do not clear the notification queue prior to the synchronization.
3. Sometimes and for no apparent reason, the device will sync only if you have already started M$ Outlook. Some other times it's the complete opposite. Go figure...
Try this: http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515
cool ~ I have that problem with activesync, too. Let me try this vision first. if there's problem I will report to you~ thanks a lot!
i just got the at&t fuze as an upgrade from the tilt (kaiser) i have all my contacts on my computer but i cannot get it to sync onto the phone. i also have my latest backup file created with sprite backup but when i go to restore it tells me that i need some sort of "sbu" file to go from the old version of sprite to the new one on the fuze.
i would prefer to get all my old text messages back as well as my contacts by using the backup but it would be fine if i could just get it sync'd with outlook. please, can someone help me.
and yes befoe you flame me i have searched the forums but have come up short of a solution.
AFAIK, Sprite won't restore because you have a different device.
SPB backup works for inter-device restorals but only for PIM data.
FYI, PIM restorals will make manila function incorrectly. I suggest using Microsoft My Phone to back up and restore PINM data.
Can you sync through WMDC?
If you can sync but outlook is not syncing, its in your sync settings.
WMDC? Windows media? yes it will let me sync thru that, at least it shows up in the sync center anyway. i dont use my phone for playing music, i have tried installing the old acticesync 4.5 driver, tried turning off the advanced network functionality and i cant remember what else, name off some things and i'll let you know if i've tried them.
one thing i just noticed is that it shows up under portable devices as a windows mobile device
WMDC, Windows Mobile Device Center replaced active sync in Vista.
If you can see your device in WMDC, then you should be able to set up your outlook sync relationship through there.
I have sync'd to outlook this way previously but I only have POP3 going into outlook so I just bypass it.
when i open wmdc all it shows me is the settings window that lets you change settings like allow usb connections, whether to accept connections from bluetooth or com3 etc. i cant get it to show me anything else
SOLVED, i found a link to a tutorial that fixed it all. here http://www.simplehelp.net/2007/11/22/how-to-sync-your-windows-mobile-device-to-a-windows-vista-pc/
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
I had the same problem when i used Active Sync from XP, but i works when im using Win7.
Try deleting all the Active Sync settings and make the configuration from Win7. When i did that it worked when i connect to the PC with XP - strange but true...
Ok. But what do you mean with "make the setting for win7"?
Yay! Got it to work!
Funny that I had the feeling in the beginning that it might be the amount of to-be-synced items was going to be too big. And somewhere on the net I found someone with the same idea.
I disconnected the device (usb cable). I removed the device from the "file" dropdown menu. And reconnected the usb-cable. When prompted with the wizard, in the settings I deselected ALL the to be synced categories.
Then it found the device and it synced... nothing.
But it said it synced.
Then I opened the option menu in Activesync and added only the contacts. And hurray! It started syncing. Then I added the agenda and hurray again!
The only thing that happened is that I ended up with duplicate contacts and agenda items. But after an hour I had that fixed too.
Note: Although I don't think that it contributed to the solution, I did reinstall and soft-resetted the device before I did all this. Just to let you know...
Traveller22 said:
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
Click to expand...
Click to collapse
Try this:
1. At setting | connections | Run the the 'USB to PC'
2. Uncheck "Enable faster data..."
3. Uncheck "Ask me first about USB...."
4. Soft reset phone & PC
5. sync again.
Note: This may enable activesync works but file transfer from PC to Phone/Storage will fall back. may need to swap the setting back.
HOPE it helps.
ActiveSync - intermittent problem with "retrieving settings"
I have this problem now on my Touch Pro. I have also had it on my Kaiser. This is an intermittent problem where - occasionally and unpredictably - when I connect my phone to my pc, I get an error when the pc attempts to "retrieve settings" from my pocket pc. It fails to do so, and then only allows me to access files on the PPC, no syncing possible after I go through a setup screen.
The fix for this is simple but time consuming: On the PPC I do menu -> options and then delete the device (pairing) there. On the PC, I remove Activesync and reinstall it. When both of these are completed, I reconnect everything up, go through the setup screens and all is well. Until it happend again.
I am using AS 4.5 on a PC with XP. My PPC uses 6.1 (The Kaiser was 6.0). I will also add that I have LOTS to sync in outlook:
400 contacts
7000 Agenda entries
100 Todos
20 notes
I have - actually over the last 2 years! - searched for a solution, I have searched these pages, googled, etc, etc. I see lots of people have more permanent problems with activesync connectivity, but my problem is different: I could be fine for about a month and then have a problem for no apparent reason.
Can anyone help? Does anyone know what happens when the activesync program on the pc says "retrieving settings"? Is it looking in the PPC registry or at a file used for activesyncing (e.g \pim.vol - mine is over 19MB)?
I am happy to go poking around in either devices registry, and will look at all suggestions.
I would
uninstall activesync
and go to regedit and remove everything related to activesync
reinstall it sync everything
hardreset the pda
and sync it again so it get all data from outlook that would
fix the pim being that big
Rudegar said:
I would
uninstall activesync
and go to regedit and remove everything related to activesync
reinstall it sync everything
hardreset the pda
and sync it again so it get all data from outlook that would
fix the pim being that big
Click to expand...
Click to collapse
Thanks for the response. Unfortunately, in the past I have also manually deleted the pim file - without sucess.
I would guess the problem is down to the volume of data I'm syncing and that something is just getting confused occasionally. If this is the pim file then the only solution is my own rather brutal one. But maybe its just a control file or registry setting gone bad - any ideas?
I have effectively done a hard reset with my move to a touch pro and, in any case, don't want to spend days reinstalling everything !
Oh, and some final thoughts:
o This happened more often on the Kaiser - possibly due to its much slower USB speeds?
o Every time it happens I loose all my speed dials in my phone- aaarrrggghh!
Anyone have "insider knowledge" of what's going on?