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pushmail/exchange confusion... driving me nuts. arrr

Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!

I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?

Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.

mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...

I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.

Do we know when mail2web is planning on using exchange 2007??

Problem sending email

Hi all,
I have a major problem with sending emails on my TP.
Let me start with saying: proxy is deactivated and I coudn't find anything about this subject in this forum.
When I delete all my accounts and setup a new one and try to send the first email, everthing works the way it is supposed to and it will be doing so for the rest of the day (ok, I didn't check that by sending emails every hour)
After a day or so (don't know exactely when this change happend) I can not send emails anymore. I'm 200% sure that I have not changed any settings so that can't be the problem.
The error message I receive when trying to send emails is:
"Can not send message, check network coverage and account details"
Does any of you know what causes this problem and how I can solve this?
Thank you very much in advance!
**edit** Okay, I tested the abillity to send emails every hour today (nothing better to do )
I created the account this morning and got the first send error around 6 hours later.
Same location and same reception (2-3 bars on 3G).
Strange, very strange

Does your ISP support IMAP and POP accounts. I use Yahoo, and i occationally get the same message, the only reason it could be is network coverage. If you are roaming, the speed may not be high enough for your service.
Also check the size of e-mail download, set it to 20kb and test it for a few days.
Hope this helps
Rih

ISP supports POP as well as IMAP.
Since receiving is not a problem at all, I also tried different smtp servers for sending email. But as soon as I get the first error message, I can not send emails from whatever server I'm using.
I'm also not roaming and have excellent speeds all the time.
Just curious: how does the download limit of 20kb affects the abillity to send emails?
I've set mine to download everything (whole message)

I had this problem and it ends upi a coverage problem, I get this error with 1 bar. and it wont send.
Also if you swap between wifi and 3G make sure you you SMPT is on your email provider and you tick the send secure mode. I =got caught on this using diffrent WIfi hot spots.

email problems

hi,
i am having an issue on my TytnII where i cannot get my email to download from Yahoo.
in pocket outlook, almost mediately when i click send/receive i get 'error syncronising' in bottom left hand corner then a bubble appears with 'cannot connect : cannot connect with current connection settings....'.
any idea whats causing this?
i can get web access no problems and all other comms seem to work fine. Just can't get email to work.
any help appreciated!
p.s. my phone is a UK O2 Stellar (unlocked) and i'mm on t-mobile, dunno if that makes any difference. Standard 02 ROM i think.

if you're positive that your out and inports are set correctly
and ssl and the likes are set correctly
then maybe your cellphone network may be blocking those ports
in which case you can try the same using wifi bluetooth or usb to performe
the same operations

using Wifi i can get a bit further so there is definately and issue with my email contacting the mail server via GSM.
But i think there are also issues with my setting so i will try that first, when i get it working solid through wifi i will try to sort the GSM issues.
thanks,

i have it working fine over wifi now but still having same issue with GSM.
any idea how to resolve? change ports?
i had email working fine on my old phone (hermes) using same SIM and email address.

hi,
i am still experiencing the problem listed in the initial post.
I can connect to internet and browse websites, can access mail on yahoo website, MMS and SMS both work fine but still get 'error syncronising' and 'cannot connect : cannot connect with current connection settings....' when i try to use pocket outlook to download my POP mail.
it works fine when usig WiFi so must be an issue to do with the setting that pocket outlook uses for connecting to web but i cannot see where i can change this.
any help appreciated.

all the experts on this forum who know WM inside out and noone has even a suggestion to help with this problem?
sorry if it is too simple for you, but quite simply, i don't know how to fix it!

Hmmm,
I would say you answered your own question! It just looks like your GSM network provider is blocking this ports since your email settings seem to be correct (otherwise it would not have worked via Wi-Fi either!), so, you will have a hard time finding a solution.
However, here a not-so-convenient workaround:
If you can access other (non-YAHOO) pop-email accounts, try to forward all incoming YAHOO email to that email account, then set also your outgoing messages regarding to the functioning pop email account but as reply email use the YAHOO.
Try to contact your GSM network provider's technical stuff to verify your settings / ports. If they can asure you that this ports are not blocked, well, then there is only 1 other party to contact: YAHOO themself!
If you are a paid YAHOO SUBSCRIBER and you upgraded to the pop email account at YAHOO, they might be able to walk you through. If you use only YAHOO's free email: the free service does not work with pop email clients - only via their webmail.

hi,
thanks for the suggestions.
i am fairly convinced it is nothing to do with Yahoo as i can access when using wifi so that rules them out (no?) it also confirms the pop settings etc are correct as i can send and received mail with no problems.
using GSM I can access the rest of the web and i have previously used the same sim in another WM device to access email with no problems so forbidding a change to t-mobiles policy at exactly the same time as i switched phones i think it leaves only the phone as the possible cause.
i have tried t-mobiles technical helpdesk who are still to get back to me after 3 days... i am not holding my breath.
i think it may be something to do with it being an O2 phone/ROM and that it may be trying to connect using their settings when using email? does that sound reasonable?
i will flash a new ROM in the new year when i get new satnav software to replace the dodgy copy of TomTom on the device when it was delivered. hopefully that will solve it.
Thanks for your help.

Emails Sitting In Outbox

Hey,
I'm with Tesco.net for my broadband at home and want to get my personal emails on my TP.
I can do that fine, either setting up POP3 on my TP or using Emoze for push email (which I'm using and love)
For some reason I can't send any. I know there's an update to fix this, but it doesn't work. I don't even get an error - the emails just sit in my outbox.
I can send emails from other accounts (Yahoo for example) but not this one. I've looked on the Tesco website and Googled why this isn't working, but found nothing.
Any ideas?
Thanks
Tas*

check your outgoing mail settings on the phone with what they should be. it's possible that some type of mismatch (maybe port or security or pw error) is keeping your phone from connecting to the outgoing server.
also are you sure they're not sending? every now and then i send emails and tehy sit in my outbox and keep sending until i get a pissed off phone call from someone about repeatedly emailing them...

Captivate Not Sending Email

Has anyone had a problem with sending Email? My captivate has been fine up until this point, but for some reason starting today I can recive emails, send txt and mms and everything but Emails just sit there and say sending. I am rooted but thats about it. Anyone have any suggestions or seen this before? I tried doing the hard reset and all but nothing seems to be working. I flashed back to my nandroid back up and still not sending. Thanks.
Chris

You talking from the native Email client or the Gmail client?
If you're talking native Email client, try "updating" your IMAP/POP (or whatever you're using) outbound settings and then resend. See if refreshing the connection settings fixes anything.
BTW, this is the first I've read of this kind of issue...I am not seeing it.

Make sure the outgoing SMTP server settings are not biting you.
If you have the outgoing server settings for your wireless carrier's SMTP but are transmitting via WiFi it can cause a problem. The opposite is also true as in you have set the outgoing smtp for your ISP but are not using WiFI at the moment.
I mention this because it is a frequent cause of people losing outgoing email ability after setting up their accounts and then logging into a wireless access point.
...Lets say your wireless providers outgoing server is CWMX.com (at&t) but you are connected to your home wireless router that is using Time Warner Cable. If your phone is using a local network connection such as your home wireless router and not sending data through AT&T's network it will not be able to find CWMX.com. It would need to be set for your ISP outgoing SMTP or switch back to AT&T network for data.
Im not guaranteeing this is your problem but this would be my first guess with the little information provided.

Sorry for lack of details. It is actually the Gmail client that will not let me send emails. When i set up the native Email system I can both send and Recieve. Its just when I use the Gmail client that it just sits there and says sending, but never sends. I can recieve email all day long in the Gmail client.

1. Do you happen to be using Juice Defender or and automatic task killer?
2. Did this happen for the first time AFTER you restored a backup?
3. Have you tried clearing data/cache?

I have cleared data/cache, it did not happen after the back up it was before, and I do use a task killer. Its just odd because even maildroid and k-9 will send emails. Its only my gmail app that will not send them.
Sent from my SAMSUNG-SGH-I897 using XDA App

Google haas been making changes to the gmail servers recently. There is a thread in the Google support forums about it (don't have the link handy) that may have something to do with it.
Sent from my SAMSUNG-SGH-I897 using XDA App

slimmer1890 said:
I have cleared data/cache, it did not happen after the back up it was before, and I do use a task killer. Its just odd because even maildroid and k-9 will send emails. Its only my gmail app that will not send them.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I was referring to the task killer as a possible issue. Some people have had problems with task killers shutting down email sync. I' lost for ideas. Hope you can get it worked out. Though I have not experienced this, you definitely are not the only person with the issue.
Good luck!

I have had the same problem. It does send just not right away particularly emails with attachments. I sent an MP3 yesterday to a friend and it sat in the outbox for over and hour. I send a one line email today and went out instantly

email issues
I have been trying to send via aol and cant get the cell to send. It worked initially. i think i had set it up with one aol account and then switched to another aol account and the system isnt working since.
I dont know what to do... but i do get emails on the cell. its very confusing and i have checked the smap ...any ideas for me to try? also cant find how to sync cell with pc without clearing out the harddrive. Ive only had this for abour 1 month and already have a number of photos that i dont want to lose not to mention all the contacts!