Device turns off while connected to a power source (PLEASE HELP) - OnePlus 7 Pro Questions & Answers

Hello!
Out of the blue a couple months back my 7 pro turned off while charging. I have read multiple posts of other people with a similar issue but mine seems to be different.
I also experienced my battery wasnt doing too good after a few years so I decided to change my battery and my usb c port in case that was causing the issue but even with the new port it keeps happening.
What could it be? is there any way to fix it? I just did a factory reset using the system assistant but if there is any other way that cleaner deeper I would. I just dont think my device will be recognized by adb so if anything it would be via wifi.
Please I would love any insight to keep my phone alive a bit longer, other than that its in a pretty good shape with a new working battery!
THANK YOU IN ADVANCE!

Related

Urgent update to 2.1 Samsung Moment users!!! Be advised New deadly BUG!!

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Hi Ive been gone a while working on some projects, ive resently became found a this device and probably will lend my hand in its future developemnet to early to tell. lol
So this is my first step to ease the pain to many users of this phone!
Just wanted to inform many here if not non already is theres a major bug i have discovered today on this device and here it is.
If you plug the phone to you laptop in this case, and try and use the phone you will notice the screen will become very buggy when holding it or swiping normally slow, along with almost every thing else like using the web brower, google search etc... if you continue to use it you will bug it out and have to reinstall the 2.1 update so, unplug it fast. this should fix some things like the screen but you will have to power off the phone and maybe pull the battery to reboot normally again.!!!!
You can charge it with a laptop but once you use it while plugged in to the laptop continuosly you will bug it out of use.
Also if you have tracked your phone usage and realized odd things like crashing and data lost etc.. and have at least plug it to your computer/laptop this is the cause of it all without you realizing it! it took me hours of trouble shoot before i found the true cause of the Moments moment of failure, lol just aliittle humor. Also this is the cause of the battery calibration bug.
If you would like to aviod the above until this is corrected aviod charging with a computer/laptop
After my final bug report i will be informing sprint of this issue, because they must not know this is the bug of all bugs! lol
???
been charging with the usb for the past hour+ and did just what you described... nothing out of the ordinary... so, not sure whats going on with your phone... never had that issue with this phone since I got 2.1 several months ago... and yes, I have a samsung moment w/ 2.1 DE03 (official) w/ joeykrims v2.0.1 kernel, setcpu, AMM, and a theme...
Joey

[HELP] Phone boots up only when cold ?!?!

Hi people,
I have a question, I've been reading these forums a lot but now I have a problem that I don't really understand:
My HTC Trinity that has served me well does not want to boot at normal temeratures 21C - 70F. The akward thing is that if I put it in the freezer for 10 mins, it starts working , doesn't get hot. As it reaches 20+C it freezez or doesn't want to wake up from sleep anymore.
Any ideas as to why this happens it's clearly a hardware fail but what part of it ?
any help would be greatly appreciated.
Maybe it's the battery......did you tried it with other batteries....?
It maybe that you have a poor connection within the phone being affected by thermal expansion. Might also be moisture condensation in your phone (made worse if repeatedly placed in and out of a freezer) that requires drying out.
hfzarx said:
Maybe it's the battery......did you tried it with other batteries....?
Click to expand...
Click to collapse
I'm guessing it's not the battery as when I put it in the freezer I take the battery out. Also, while the phone is off the battery charges normally, without heating up or anything.
The theory of a faulty contact makes more sense but then which one ? I do now have a star shaped screw driver with me (I'm travelling for the moment) but I'll try and open the phone once I get back to a more tinkering friendly environment.
I have put it since in a drawer and it has been waiting for me quietly. In the mean time I bought a Sony Xperia X1 which is an excellent phone. I would still try to fix my trinity, I'd use it exclusively as a GPS if it works.
Any other theories as to why this might happen or what should I do to fix it?
Thanks guys for the useful replies !
When issue occurs will it power up plugged into charger?
As BundyR stated there is a poor connection somewhere. Also known as a "cold solder joint". The trick will be having device apart but still being able to power it up at the same time and start poking around with a toothpick and a magnifying glass starting with the battery contacts and moving on from there.
good day.

[Q] DIP Switch

Does anyone know what the DIP switch located in the transformer is for? The only thing I found is a post mentioning a different wifi setup.
My experience messing with it is that the transformer won't turn on when it is in the up position unless the tablet is plugged into its charger.
Please see post 7 for the issue I am experiencing and how the Dip switch is involved.
thatton13 said:
Does anyone know what the DIP switch located in the transformer is for? The only thing I found is a post mentioning a different wifi setup.
My experiance messing with it is that the transformer won't turn on when it is in the up position unless the tablet is plugged into its charger.
Click to expand...
Click to collapse
Search Been discussed before
I did search, here and Google many times over the past month. Only found 1 post with the info that I mentioned.
"The only thing I found is a post mentioning a different wifi setup"
If I overlooked something I would appreciate a push in the rite direction. Or is that all the info there is?
Off the top of my head, I thought it was the switch that disables the battery? Somewhere, in a galaxy far, far away, there is a thread, and buried deep in that that thread, someone speculated that the ASUS techs use that switch to shunt the battery when they service bricked TFs so that the flux capacitor doesn't blow up and send us all back to the 80s. OK, maybe that's a bit of a strech, but I do think it has something to do with the battery.
gee one said:
Off the top of my head, I thought it was the switch that disables the battery? Somewhere, in a galaxy far, far away, there is a thread, and buried deep in that that thread, someone speculated that the ASUS techs use that switch to shunt the battery when they service bricked TFs so that the flux capacitor doesn't blow up and send us all back to the 80s. OK, maybe that's a bit of a strech, but I do think it has something to do with the battery.
Click to expand...
Click to collapse
While the OP might not...I found your response highly amusing
Post 90-94
http://forum.xda-developers.com/showthread.php?p=16812367#post16812367
Its use is still unknown, but at least the post confirms the behavior that the OP is seeing.
gee one said:
Off the top of my head, I thought it was the switch that disables the battery? Somewhere, in a galaxy far, far away, there is a thread, and buried deep in that that thread, someone speculated that the ASUS techs use that switch to shunt the battery when they service bricked TFs so that the flux capacitor doesn't blow up and send us all back to the 80s. OK, maybe that's a bit of a strech, but I do think it has something to do with the battery.
Click to expand...
Click to collapse
Nice! Especially the Back to the Future reference. Allow me to explain my situation and why I am so interested in that tiny switch.
I purchased my Transformer from Newegg back in July or August. It was an open box and I saved around $150 because of that. Unfortunately that means it only had a 1 month warranty, this brings us to my problem. It runs great but every once in a while a lot of the apps, including the browser, will force close. Also if I go in to settings once this problem starts and shut off the WiFi and then try to turn it back on it just says error. Trying to turn on Bluetooth also does not work.
The solution is to reboot, however, it will only run for a short while before the problem returns. I have tried the stock rom rooted and unrooted, I have tried various roms, revolution, prime, revolver. After flashing a rom or doing a factory reset the transformer will run for around 12 hours without the above mentioned problem but it always comes back and it happens more and more frequently until I do a factory reset.
I have tried countless things. Various roms as mentioned, factory resets, freezing as much as I can using titanium backup, not adding a Google account, turning off gps, different wireless networks, assigning a static ip address, using ExtSd2InternalSd v2.1 to install apps on an sd card. All of this with no success.
Enter that dip switch. I decided since my warranty was over I would open it up and do some poking around. I discovered if I put that switch in the up position and boot the transformer with it plugged into the charger it runs perfectly stable. The issue is gone. only problem is that I can only use it plugged in. This situation lead me to the conclusion that it is a power supply issue, maybe a defective battery (Not getting the full 1.21 gigawatts . So.... I switched out the battery in my dock with the one in the transformer and put the dip switch in its original down position..... No Luck, the problem persisted. Return the switch to up and plug it in, runs great.
Anyone have an idea?
How does it run while the switch is down (in the crappy position) and plugged in?
gee one said:
How does it run while the switch is down (in the crappy position) and plugged in?
Click to expand...
Click to collapse
The problem is still there. I even tried it in the down position with the battery disconnected and the transformer plugged into the charger but the problem continued.
I guess it could be a power/hardware issue or maybe a sleep/software issue. Perhaps it doesn't sleep while it's plugged in?
Regardless, it's quite an interesting problem.
gee one, thanks for your help. Maybe someone will come up with a fresh idea, I have tried most of what I can think of.
I might try the dual boot Ubuntu thing to see if I have the problem in Ubuntu. I figure that mite help narrow down if it is a software or hardware problem. I lean towards hardware because I have not been able to find others with this issue. Then again, maybe others that have had this problem had a warranty and returned it for an exchange.
gee one said:
Perhaps it doesn't sleep while it's plugged in?
Click to expand...
Click to collapse
Forgot to mention, I tried setting the screen to never shut off in hopes that it would prevent the transformer from sleeping. Not sure if there is another way to prevent it from sleeping? Whatever the case leaving the screen on did not prevent the problem from surfacing.
Install ROM Manager and tell it to Fix Permissions?
I've had extensive FCs on some devices I've rooted and fixing the permissions has helped.
Col.Kernel said:
Install ROM Manager and tell it to Fix Permissions?
I've had extensive FCs on some devices I've rooted and fixing the permissions has helped.
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortunately I have cwm installed and have ran fix permissions and while it did help with some of the apps force closing it did not fix my problem.
I was about to ask where this switch was at because I've never seen it, then I read that it's inside the unit. I have no reason to crack this bad boy open yet so that's why I had no idea about it.
It is a battery kill switch, makes it easier to work on without blowing the **** out of the unit by bridging the wrong points on the board for what ever reason. basically with the switch up it is a "service mode"
Need Help with ASUS TF101 back light Out . ! An dip witch . ?
So did u ever find out what the Dip Switch was my friend . ? I'm working on the same unit as this at the min with the back light out so Screen is Dark But it works sound shining a Torch on it, . ? Fing is I'm a Self Tougt Tablet fixer an not bad at it, . But this 1 is full of stuff I've never seen before lol . So im looking to see if any 1 can shed some light on this . lol . ( sorry for the pun there ) . & To help me get this back light for the screen working again on this TF101, . ! An then I find this dip Switch Fing an a Small battery like a Com's battery in a lap top that I've Never seen in a tablet before, . ? So if u can help or any 1 else i would be so Greatfull . Nice 1 . DAY . ! But what is this DIP SWITCH 4 . . ?

[Q] [q] battery charge indicator incorrect after water damge and restore

Hello,
I have searched and searched this forum to find any threads or posts that describe this problem. I have found lots of similar ones, but none like this, so that is why I have started a new thread. If I missed this topic somewhere, I apologize for not having found it.
My wife and I both have Skyrockets (GSII - I727). Stock AT&T ROM (not rooted), but both unlocked. Mine got partially wet last week (toilet incident, would rather not elaborate, but I will answer the first question everyone asks - yes it was a "clean" toilet ) Anyway, I immediately liberally rinsed all ports with alcohol and warmed gently with a hair dryer. After drying I powered up, and everything worked, except the battery percentage display (with a variety of completely fresh and fully charged batteries), would only show in the 50 - 68% charge range, and the phone seemed to die at about the rate one would expect commensurate with those numbers. Put it in a bag of rice for 2 days. No better.
So, after reading here and watching several YouTube videos, I completely disassembled the phone. cleaned all ports, ribbon connectors, mother board, etc. with CRC electrical contact cleaner spray using the spray tube and a very gentle toothbrush. I paid special attention to the micro USB charging port, and all other contacts and circuits that seemed to be related to charging, though I am by no means an electrical engineer or technician, so a lot of it was guesswork. I made sure all was dry and new looking. All contacts intact, no visible corrosion or bridging, and reassembled the phone perfectly (pretty proud of myself for not breaking anything in the process!)
The phone still works great, except for the battery percentage display issue. I have tried everything I've read on this forum about recalibrating the battery meter - discharging fully and then charging up. With the phone on, with the phone off, every permutation I can think of. I tried clearing the cache and rebooting. Still, the maximum the display will read is 68% and that's it, and the phone behaves and dies like it has a battery that is only 68% full, even though I know I am putting 100% charged batteries into it. I have verified this by putting the same batteries into my wife's identical phone and it displays 100%.
If my phone we're lasting as long as it normally would with a fully charged battery, I wouldn't be so bothered by the display being inaccurate, but that is not the case. I've downloaded CPU SPY and some other apps to see if my phone is using an unusual amount of battery resources, but it is not. So, that's the story.
I am not afraid of rooting the phone, and I have no warranties left so I don't care, it's just that from what I've read here on the forum, people with somewhat similar issues have not benefitted from rooting and then running apps or programs that are only available to rooted phones, so I would prefer not to go down that time consuming route, if all I'm going to do is hit another dead end.
So, any suggestions or comments would be greatly appreciated! Thanks in advance.
Best regards,
Ron M.
This may sound dumb, but did you try a factory reset?
sireniankyle said:
This may sound dumb, but did you try a factory reset?
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Click to collapse
Thank you for your post sireniankyle. Not a dumb question at all, and actually the answer is no. I have certainly considered it, but I haven't done it yet for 2 reasons.
The first is that from all the research I've done, trying to find others who had similar experiences (I have yet to find anyone with the IDENTICAL problem), they have all without exception reported that factory reset did not solve their problem.
Second, because of my previous experiences with doing a factory reset, it seems that no matter how well I am backed up, that it turns into a very time consuming process in getting the phone tweaked and with all the applications and setting back to where I had them. So, I've been holding out and saving factory reset as one of the last resorts.
The other last resort is to root the phone, because apparently there are some apps that might be able to reset the battery counter that will only work on a rooted phone. However, again in my research thus far, I haven't identified anyone with a rooted phone with a similar problem who has had succeeded in solving the problem.
Perhaps this weekend if/when I have the time and patience I will attempt one or both of the above. It's just that I have such low expectations of success that am reluctant to start down those paths.
If you, or anyone else on this forum can point to any experiences where these methods actually worked for someone in this same or similar situation, I would very much appreciate if you could direct me to the appropriate thread.
Thanks again very much for your input, and your further assistance and suggestions would be most appreciated.
Best regards,
Ron
No problem. I just try to help out where I can.
I can't say that I have had any of these issues. I understand the issues with backing up, but if you install twrp, you can create an entire backup of your phone. I've done it many times before without issue, and if resetting it doesn't work, you can still go back to your original set up.
It seems like you may be a pioneer in this particular issue. I hope you figure it out. Both for yourself, and for others who have this problem in the future.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
sireniankyle said:
No problem. I just try to help out where I can.
I can't say that I have had any of these issues. I understand the issues with backing up, but if you install twrp, you can create an entire backup of your phone. I've done it many times before without issue, and if resetting it doesn't work, you can still go back to your original set up.
It seems like you may be a pioneer in this particular issue. I hope you figure it out. Both for yourself, and for others who have this problem in the future.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
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Click to collapse
Thanks again sireniankyle!
I used to like being a "pioneer", but as I get older now I just want my stuff to work, and don't have the time or the patience to go where no man has gone before Nevertheless, I absolutely hate to admit defeat, and now that you've turned me onto twrp (do I have to root first to use it?), then perhaps that will make the experiment less time consuming, so I may try this weekend if time allows.
In the meantime, the phone continues to function normally in every other way. I simply carry a couple fully charged batteries in my pocket throughout the day, which are of course 100% charged via my wall charger, but show as 58% as soon as I put them in the phone, and then die at approximately the rate one would expect from a 58% charged battery! Weird huh?
Best regards,
Ron
Was given a Skyrocket the other day which suffers from the same kind of problem (had massive water damage), but the battery percentage is stuck at 0%. So of course it will not even boot up. (Fully charged the battery in a wall charger.) Only thing the power button will do is vibrate the haptic feedback given at first power on, no screen activity. Funny thing is it'll go into Download mode perfectly normally and sit on the Odin mode screen till I assume the battery dies. However it will not go into Recovery mode. Plug in a USB charging cord to charge block or a port on a PC and the phone powers on and works perfectly fine, though forever stuck at 0% battery.
So the only thing I can think of to quickly get around this is without solving the problem, if in fact it can be, is to get a charging case. Like such, for example. http://http://www.ebay.com/itm/XPAL-Galaxy-S2-Skyrocket-PowerSkin-Case-i727-Extended-Battery-Gel-Cover-OEM-New-/310903753323 Had one similar before for another model and when installed it shows as if the phone is charging. So in theory will work for me, though powered strictly by the cases battery. Should work for you even better as you'll get the cases battery life then your own 58% worth of battery life. Edit, just realized when the last post was made, you probably have a new phone and moved on by now.
**I'm going to try to craft myself a homemade powered case yet, have tons a batteries kicking about.

S7 - Wont start after battery&camera replacement.

Hi, my situation is; got a galaxy s7, the rear camera was bad, bought a new original one, stripped the phone down, fitted the camera, followed the tutorial (ifixit), put a new battery in at the same time, now rebuilt it all, (without the rear case on so can still easily take it apart again) and it wont turn on, wont go into safe mode, recovery mode, soft reset etc, tried every method, also via usb to my laptop, however it does charge, it comes up on the screen with the green battery icon and the LED light illuminates as if it is charging. Therefore, the screen is not damaged. And as far as i can see, all the connections are back joined onto the motherboard, it just wont boot up.
Also, if this makes any difference, I am running the Superman rom.
Any help would be massively appreciated as I have scowered so many websites searching for someone with a similar issue with a solution and I'm struggling, massively!
Are you sure you have connected the battery as required and no other circuit was touched?
Also, do you have the certainty this "new" battery works? I suggest you do the next 2 things:
1. Take this battery out and connect your old one. this way you can check if the new battery is faulty.
2. If doesn't work, even after inserting again the old battery, take your phone to a local repair center. (probably you messed something up).
marcusn said:
Hi, my situation is; got a galaxy s7, the rear camera was bad, bought a new original one, stripped the phone down, fitted the camera, followed the tutorial (ifixit), put a new battery in at the same time, now rebuilt it all, (without the rear case on so can still easily take it apart again) and it wont turn on, wont go into safe mode, recovery mode, soft reset etc, tried every method, also via usb to my laptop, however it does charge, it comes up on the screen with the green battery icon and the LED light illuminates as if it is charging. Therefore, the screen is not damaged. And as far as i can see, all the connections are back joined onto the motherboard, it just wont boot up.
Also, if this makes any difference, I am running the Superman rom.
Any help would be massively appreciated as I have scowered so many websites searching for someone with a similar issue with a solution and I'm struggling, massively!
Click to expand...
Click to collapse
I'd start by reversing everything you did until it powers on again, if it still doesn't power on with the old camera module & old battery in then start looking at other things, i'd probably start with the battery though as it is a power issue
The new battery charges and it comes up on my screen showing the green battery image charging so it is being recognised. Tried the old battery and its the same situation. I genuinely believe I didnt accidently short anything and im confident everythinf is where it needs to be. Ive just booked in to go to the samsung shop this weekend so hopefully they manage to find skmething althpugh probably end up costing a daft amount. Thanks for the replies so far
marcusn said:
The new battery charges and it comes up on my screen showing the green battery image charging so it is being recognised. Tried the old battery and its the same situation. I genuinely believe I didnt accidently short anything and im confident everythinf is where it needs to be. Ive just booked in to go to the samsung shop this weekend so hopefully they manage to find skmething althpugh probably end up costing a daft amount. Thanks for the replies so far
Click to expand...
Click to collapse
New camera module? Did you remove it to see if it is causing the problem?
I know there are different sensors, and if the wrong one is replaced the camera won't work, not heard about it stopping the phone booting but you never know
Just taken it to the local phone repair shop, lets hope they can find something with it. Keep you updated. Thanks so far.

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