Question Unable to Connect P&P to My Desktop [SOLVED] - Google Pixel 7 Pro

I took several pictures on my new P7P and am having trouble getting them off of the phone and into my desktop computer. Here's what I have done:
From the P7P Home screen, I tapped "Settings". A "Settings" menu appeared.
I tapped "Connected devices". A "Connected devices" menu appeared.
I tapped "Connected devices".
Under "Other devices", I tapped "USB /file Transfer". Then I tapped "USB File transfer". A "USB Preferences" menu appeared.
Under USB controlled by I tapped "This device", and under "Use USB for" I tapped "File transfer / Android Auto.
And I sat there waiting for something to happen. I expected to see something like "P7P" appear on my computer when I opened the file manager but the only things that showed up were my disk drives. No P7P. What did I miss?

Use Nearby Share for Windows. It works beautifully

Do you have pixel USB drivers installed?

I had a similar issue where I could no longer get USB tethering to work on a Mac where it had previously worked. Solved it by buying a new cable. The original cable still works for charging just doesn't allow me to connect to the Mac for tether or file transfer

Skuddle said:
I took several pictures on my new P7P and am having trouble getting them off of the phone and into my desktop computer. Here's what I have done:
From the P7P Home screen, I tapped "Settings". A "Settings" menu appeared.
I tapped "Connected devices". A "Connected devices" menu appeared.
I tapped "Connected devices".
Under "Other devices", I tapped "USB /file Transfer". Then I tapped "USB File transfer". A "USB Preferences" menu appeared.
Under USB controlled by I tapped "This device", and under "Use USB for" I tapped "File transfer / Android Auto.
And I sat there waiting for something to happen. I expected to see something like "P7P" appear on my computer when I opened the file manager but the only things that showed up were my disk drives. No P7P. What did I miss?
Click to expand...
Click to collapse
Hi,
Since no one here has a crystal ball, What OS is installed on your computer?
Assuming you have a Windows OS, open device manager and see if something pops up plugging your USB cord..?
Good luck,
Sébastien.

I took a look at the C connector to verify that it has 24 pins. It only had 14 pins (or maybe 12 pins? My eyes aren't that good anymore). So I used another cable after verifying that it has the full 24 pins.
@Sébastien! My phone runs Android 13 and my computer runs Windows 10 Home. When I look at the devices on my computer I see a Pixel 7 Pro icon. After clicking that icon I was able to upload my photos from the P7P to my computer!
@K1nsey6: I'll have a look at your link - thank you for providing it.
So: is there a way that I can mark this thread as resolved?

Skuddle said:
I took a look at the C connector to verify that it has 24 pins. It only had 14 pins (or maybe 12 pins? My eyes aren't that good anymore). So I used another cable after verifying that it has the full 24 pins.
@Sébastien! My phone runs Android 13 and my computer runs Windows 10 Home. When I look at the devices on my computer I see a Pixel 7 Pro icon. After clicking that icon I was able to upload my photos from the P7P to my computer!
@K1nsey6: I'll have a look at your link - thank you for providing it.
So: is there a way that I can mark this thread as resolved?
Click to expand...
Click to collapse
I think you have to click on report and report it to a mod, or at least that is what I remember.

Skuddle said:
I took a look at the C connector to verify that it has 24 pins. It only had 14 pins (or maybe 12 pins? My eyes aren't that good anymore). So I used another cable after verifying that it has the full 24 pins.
@Sébastien! My phone runs Android 13 and my computer runs Windows 10 Home. When I look at the devices on my computer I see a Pixel 7 Pro icon. After clicking that icon I was able to upload my photos from the P7P to my computer!
@K1nsey6: I'll have a look at your link - thank you for providing it.
So: is there a way that I can mark this thread as resolved?
Click to expand...
Click to collapse
If you click on the 3 dots at the top of the thread, you can edit the title yourself -- for future reference.
But I took care of it for you! Glad you got it figured out!

Related

MTP and Gal Tab 7+ on Mac....

Okay, so I just bought a Samsung Galaxy 7.0 Plus Wifi. I have a 16gb microSD card in it (which I can write to thanks to another thread in this forum).
I looked up info on MTP and found that it works seamlessly with Windows, but needs an Android app for Mac. Okay. not optimal, but I can deal. I downloaded and installed "Android File Transfer" (v1.0.16..6656).
I plug my GT+ into my Mac. The tablet says it is initializing MTP, then switches to "USB Connected - MTP-Connected".
Sounds good, right?
When I launch the "Android File Transfer" on my Mac, I immediately get a pop up window saying "No Android device found. Please connect your Android Device with a USB cable to get started."
I've tried rebooting. I've tried different cables and different USB ports (although all of the above work with other devices).
What on earth am I doing wrong???
KnoxBNYC said:
I looked up info on MTP and found that it ... needs an Android app for Mac.
Click to expand...
Click to collapse
It does? Ooopps. I've been using it all this time without an app I need? I hate when that happens.
Seriously - at least for Snow Leopard, I'm not using any special apps and it works. I can't remember at the moment, but I might have had to tap the USB icon thing in the notification bar to activate something on the tablet (or maybe that was on my gingerbread phone... I can't remember now, and my mbp isn't available at the moment.)
Get rid of the excess stuff, plug it in... if you don't get the drives available on the mac, tap the USB symbol on the notification bar on the tablet and see if there's an option to turn it on or something...
garyd9 said:
It does? Ooopps. I've been using it all this time without an app I need? I hate when that happens.
Seriously - at least for Snow Leopard, I'm not using any special apps and it works. I can't remember at the moment, but I might have had to tap the USB icon thing in the notification bar to activate something on the tablet (or maybe that was on my gingerbread phone... I can't remember now, and my mbp isn't available at the moment.)
Get rid of the excess stuff, plug it in... if you don't get the drives available on the mac, tap the USB symbol on the notification bar on the tablet and see if there's an option to turn it on or something...
Click to expand...
Click to collapse
Well, that certainly is strange. I'm running Lion (v10.7.2), so you'd think it would work there as well.
I tried tapping the USB symbol where it says "USB Connected / MTP-connected". No dice. It just goes away like it isn't really tappable.
You did make me think to look System Information -> Hardware -> USB to see if the system at least recognized the tablet (Samsung Galaxy Tab 7.0 Plus). It does, as you can see by the attached screen cap (the "Android Phone" listed is my HTC EVO 3D, and yes, I've tried this without it being attached.).
Any other ideas?
I have an iMac with Lion and I could never get the Android Transfer App to work. But what does work is an app by Samsung called Kies. Do an app search on the Android Marketplace to find it. You'll find more reviews there, than at the Samsung website.
You will also need Mac version of the app as well. Should be at the Samsung site; probably under support, since you're now looking for a Mac app.
While it states that it will connect via Wi Fi, and I'm sure it will, I have my iMac hardwired, so I had to access my Tab7+ using USB. You'll have to try it to see if has the features you are looking for.
G.B.
And remember, talking dogs always lie.
Use the USB ports on the Mac directly
I had this same problem with the MTP-connection message on my Gingerbread Android device (Samsung Galaxy IIS Epic Touch 4G, ...yes, it is a long name! I know.) with no acknowledgement of connection on my Mac Mini running OSX Lion 10.7.4. The curious part was that my Macbook Pro also running Lion was seeing it with no problems at all using the same USB cable.
So finally it hit me, I tried connecting the USB cable directly to the USB ports on the back of the Mac Mini and problem solved! I got on my Mac Desktop two new drives, one for the internal memory and the other one for the microSD card! (Both with read/write permission)
I must add that I was trying it originally through a Belkin powered USB 2.0 hub (7 ports), but apparently something is not working right for the Mac trying to connect to the Android device through the USB hub.
I hope this helps some of you out there!

PC not recognizing SD card pictures on my S7

When I plug my S7 into the USB port on my PC (windows 7 64 bit Pro) I get a "folder" for the Galaxy S7 and beneath it a folder for the "card". That's fine. When I dig down into the card, I go to the DCIM folder and down below that to where I store my pictures. But when I try to open those pictures with my usual photo editor (Polyview - an oldie but a goodie that works with every other jpg I have) nothing happens. I just downloaded Irfanview 64 bit and the same thing: it does not recognize the jpg's on my card. What gives?? How can I access the card as though it was a standard card via the usb? On my old phone (an S2) I would go through the settings menu to where I could tell it to connect via usb. The s7 doesn't seem to have a similar option. I did the magic to open up the "developer options" under settings but don't know where to go from there. I see something that says "USB configuration" with options under it for MTP (Media Transfer Protocol), PTP (Picture Transfer Protocol) and some other options, but don't know what they mean. What do they mean?
There is also a "USB Debugging" option, but again, what does that do?
Is there any "Android Mashmallow for Idiots" book out there I can read?
You have to use the MTP option. If that still doesn't work get a different USB cable, preferable the one that came with the phone.
I am using windows 10 but as I remember after connecting my phone with the usb cable I waited for the computer to identify the phone and when I tried to view the content of my phone to pc I got a message on my phone that asks me if I give permission ,I accepted it and all ok
Sir_Eagle said:
You have to use the MTP option. If that still doesn't work get a different USB cable, preferable the one that came with the phone.
Click to expand...
Click to collapse
Thanks for the idea, but I'm already using the cable that came with the phone.
kutulu32 said:
I am using windows 10 but as I remember after connecting my phone with the usb cable I waited for the computer to identify the phone and when I tried to view the content of my phone to pc I got a message on my phone that asks me if I give permission ,I accepted it and all ok
Click to expand...
Click to collapse
same thing happened when I first plugged the phone in to my Win7 box. I can see the card folder, but the images on it don't react the same way as every other jpg does from any other device. I don't know if this is a marshmallow issue, or a Samsung galaxy s7 issue.

Unable to connect to PC in any mode

Hi all, I'm afraid I already know the answer to my question but I'll still ask if there's even a slight chance to get this fixed on my own.
I had this issue on Android 8.1 where my Pixel kept saying "Supplying power to connected device via USB" even without anything connected to it, (it started doing that one day without any reason) tapping the notification allowed me to switch to "Charge this device" and then turn on MTP mode, battery life was terrible but I wasn't that much bothered by it because I am an Android developer so I kept it connected in USB Debugging mode most of the time anyway.
When I got the notification for Android 9 update I decided to update hoping it'd fix the USB issue but after the update it now always says "Charging connected device" and tapping the notification does bring up the "USB Preference" screen and it allows me to switch to "USB Controlled by this device" and it starts charging but there's no way to switch "Charge only" mode to anything else, ADB does not see it, fastboot does not see it and there's no persistent notification on the phone about it being connected via USB at this point (in any mode). My understanding is that this is a hardware issue but Oreo still allowed me to workaround this and get the USB debugging connected.
Is there anyway I can get back to Oreo without using fastboot flash or any other solution to this?
Thanks for reading.
PS. I'm on Ubuntu but I can access a Windows machine if required and bootloader is already unlocked.
I'm curious if you're able to connect to a USB OTG storage device.
I'm having this issue connecting it to my windows 10 laptop.. the cable recognizes it.. starts charging.. shows option on phone to change type of connection.. but not matter which one i change it too, the computer will not pull lit up as a drive to see the files..
Jaws4God said:
I'm having this issue connecting it to my windows 10 laptop.. the cable recognizes it.. starts charging.. shows option on phone to change type of connection.. but not matter which one i change it too, the computer will not pull lit up as a drive to see the files..
Click to expand...
Click to collapse
Same here! I plug the cable into the Windows 10 computer, I even can change the mode from charging to MTP file transfer, but the device won't show up in the Windows Explorer. It appears under connected devices though.
My Pixel 2 XL would not connect to PC for file browsing if USB debugging of Android Apps was enabled in developer settings. Didn't matter which option I chose to connect. IDK if that is expected or not, but it took me a while to figure out. Happened Spring 2018, idk if Google fixed it.
pyro226 said:
My Pixel 2 XL would not connect to PC for file browsing if USB debugging of Android Apps was enabled in developer settings. Didn't matter which option I chose to connect. IDK if that is expected or not, but it took me a while to figure out. Happened Spring 2018, idk if Google fixed it.
Click to expand...
Click to collapse
I don't think i've tried to turn that mode off.. i'm so used to needing it on for the computer to recognize and connect to all my previous Android Devices.. thanks for the recommendation...
post-mortem said:
I'm curious if you're able to connect to a USB OTG storage device.
Click to expand...
Click to collapse
Couldn't find any OTG cable to try that but strangely enough a few days back I connected it to PC for charging and Nautilus popped up, same cable, same USB port and it started working all of sudden. Did verify with a couple of other cables and different ports and everything is working fine since.
"Charging connected device" notification never appeared again, only thing different (when it started working again) was that I was out of the air conditioned room most of those days, might it be moisture or something like that?
I'm back to my normal routine for a few days now and it's still 100% normal, will have to see if it stays that way.
Sorry for late response.
Here's an update in case someone else runs into this situation, I can say this with 99% certainty that is caused by the blackish residue build-up around the USB port over time. It's not too much that it's visible just by looking into the port but it's enough to make the device behave like this.
Here's what I did to get rid of it, took a match stick (don't use anything metal) and broke it in half making a sharp edge on both broken pieces, took the non coated piece and inserted sharp edge in the bottom side of the port and gently wiggled it around while applying some pressure towards the connector (just a little bit, make sure you don't break anything), did this for about 45 seconds then took out the match stick and the part that was touching the connector had turned blackish (I guess this is when you know you have 'cleaned' it enough?), repeated the same process on the top side of the port with a new match stick piece (guess you can use the same one after cleaning it with a tissue), the only difference was that this time applied the pressure in opposite side (other side of connector), device was on during all this time.
It builds up again after a while (~3 months) so I had to repeat the entire process again when it started doing that again at the start of December but it wasn't that annoying this time because I knew exactly what was wrong and how to get rid of it, device is still working fine 100%.
I'm simply sharing my experience and not encouraging anyone to do this but if you do decide to try this be sure not to use anything metal and don't break the connector inside the port (turning the device off would be a good idea too) and you'll be fine and if something does go wrong I won't be responsible.

Pixel3 not visible to PC (USB Transfer mode)

I am using my USB to USB-C Cable form my Nexus 5X, which works flawlessly with that one.
With the Pixel, however, I don't get it showing up in Transfer mode (as a drive).
When using PTP mode it becomes visible, but of course only showing picture folders.
Cable works 100% fine as far as I know, also with the Tool-All-In-One etc.
Any idea how enable USB-Transfers from PC to Pixel3?
fronten said:
I am using my USB to USB-C Cable form my Nexus 5X, which works flawlessly with that one.
With the Pixel, however, I don't get it showing up in Transfer mode (as a drive).
When using PTP mode it becomes visible, but of course only showing picture folders.
Cable works 100% fine as far as I know, also with the Tool-All-In-One etc.
Any idea how enable USB-Transfers from PC to Pixel3?
Click to expand...
Click to collapse
When the pixel3 is connected did you look in the settings to see what USB mode is selected? You might need to change the mode to File Transfer. Also you have to unlock the phone after connecting it before it shows up. I'm not near a computer so I can't give the exact details.
EDIT: When the phone is connected go to Settings/Connected Devices/USB. Then in the section "Use USB for" make sure File Transfer is selected.
Thank you for the reply.
There's a "Yes" to all of that: USB mode is "Transfer Files", set directly via Setting but also checked on unlocked screen.
PC explorer shows Pixel3 in PTP mode (images folders only), which vanishes completely when switching to file transfer mode.
With Pixel 3 we are able to change which device controls USB connection, - i can't change this for this connection, it stays in "This device" (P3), "other device" (does this mean PC?) fails and reverts to "this device".
Is this a setting relevant only for Phone-to-Phone connections?
My Pixel 3 is doing this now with Android Auto after I got the February update. I can't change USB mode and Android Auto only launches on my phone instead of my car head unit. If I try to manually change the the USB mode to anything other than charging it immediately resets like nothing happened. If I change the control type to "other device" it reverts to "this device" and grays out the option.
I have tried a few cables, two different cars, and enabling USB Debugging but nothing helps. I think Google did this and we might have to wait on a fix.
As a follow-up, I've seen some people with this issue fix it by getting a USB C cable that is 65 ohm, or getting a USB 3.1 SS+ cable. I have one on order and will update when I receive it.
zeropants said:
As a follow-up, I've seen some people with this issue fix it by getting a USB C cable that is 65 ohm, or getting a USB 3.1 SS+ cable. I have one on order and will update when I receive it.
Click to expand...
Click to collapse
Thank you!
So this is a confirmation that this indeed is a bug needing some fix?
I did a quick look around and couldn't really find such a cable - what would I search for specifically?
I did not get confidently lucky with 65 ohm, USB 3.1 or SS+ terms..
(Also, i am quite sour about Google not including an USBCtoA connector.)
fronten said:
Thank you!
So this is a confirmation that this indeed is a bug needing some fix?
I did a quick look around and couldn't really find such a cable - what would I search for specifically?
I did not get confidently lucky with 65 ohm, USB 3.1 or SS+ terms..
(Also, i am quite sour about Google not including an USBCtoA connector.)
Click to expand...
Click to collapse
From my view it's a bug, but I don't have much to confirm with, just personal experience. I'm going to re-check Apple Carplay too to make sure it's not a vehicle fault.
Another failure.
So far I've tried 4 cables, including a USB-C 3.1 cable. I've tried 2 different cars with Android Auto support. No combination has enabled AA on the cars head unit.
I plugged my Pixel 3 into a laptop work USB 3 support and it connected to file transfer.
As a follow up, my wife's iPhone XR connects to Car Play almost instantly.
I found out my issue is specifically with Android Auto, and I have since fixed it. I had to remove all system updates to Android Auto and let it update and setup from scratch.
I finally managed to get my Pixel 3 recognized for file transfer.
Device manager showed a problem with the Portable Device - MTP device (yellow attention sign). I tried to update that driver, failing, even with the one from google directly .
However, i got the hint that missing system update (Windows) might be the culprit.
So I checked, installed the 2 it showed, and .. .. Pixel 3 showed up in device and file manager.

Pixel 2 won't connect/charge to PC via USB-C

My Pixel 2 won't connect or even charge via the USB-C port on my W10 desktop PC. I think everything worked the first 2-3 times I connected it to the PC. I have tried two USB-C cables. Neither will even charge the phone but both will work with my Fire tablet and wife's android tablet when connected to the PC. Both cables will charge my Pixel when connected to a wall charger and both will at least charge my Pixel when connected to my wife's W10 work laptop via USB-C port. My desktop will not even charge the Pixel when I am in the BIOS via the USB-C. I also tried connecting with the Pixel in Safe Mode and it still will not even charge. Everything works as expected when connected to my desktop PC via USB-A ports. I would really appreciate some help on sorting this out. Thanks!
You probably did this, but have you tried enabling the developer menu and updating the default USB configuration? If not, follow these steps:
•Go into your Settings menu
•Scroll down to the About Phone menu (maybe named differently on your phone)
•Scroll to Build Number and tap it 7 times until a popup appears that states you're now a developer
•The Developer menu will appear either on the bottom of your main Settings menu, in the System menu or elsewhere. * (If you cannot find it, use the search field within your Settings menu to search for the Developer option.)
•Once in the Developer menu, scroll down to the Networking section, then tap on the Default USB Configuration option. From there select the option for charging or No File Transfer. (It maybe named differently)
This should work.
↓
•If this does not work, try opening your Device Manager in Windows, then select the option from the View drop-down (I believe) that says display hidden devices.
•Now scroll down to the bottom and locate the usb-c port and right click it.
•Select Properties and update the driver.
•You may also see your phone in the list, greyed out. If you do, right click it and select uninstall.
•Next go to Settings in Windows and click Devices.
•Scroll to the Autoplay option and turn it off.
•Now connect your phone again and you should see a popup that asks what you want to do with the device. There should be a charging option or one that says do nothing. Select it.
If this doesn't work there are other workarounds...

Categories

Resources