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I brought the 1st party docking station for the P500 (the SDT-140), and am having problems with it.
When I plug the phone via the dock into my powered hub, Windows complains that 'This USB device is not recognized'. Plugging directly into my computer, Windows recognizes the device, but tells me that 'This device can perform faster', and when copying files to the SD card, maxes out at ~1MB/s (compared to the 5-6MB/s i can get when copying to a USB pen drive). I have tried using a different cable, and different ports, but still have this problem, any ideas?
(P500 running stock firmware, V10b-DEC-13-2010, Android 2.2.1, kernel 2.6.32.9)
A possible fix
As this happened to me (but with other USB devices, not the phone) I can only suggest you this fix. Please note that you may temporarily lose control of your input devices (mouse and keyboard) if they are connected via USB.
- unplug all of your USB devices (except for the mouse and keyboard)
- open the Device Manager and uninstall all of your USB Host Controllers. They may have a longer name, such as "Intel ICH10 Family USB Enhanced Host Controller - 3A3A" or whatever. This will also remove the corresponding USB root Hub.
- if you have a PS/2 keyboard, you will still have some control over the Device Manager window and will be able to continue without rebooting your computer. Using the keyboard's arrows, select the computer name at the top of devices' list. Press the "Menu" key (it's placed at the bottom right, between right Alt and right Ctrl and has a list select symbol on it). This is the equivalent of right-clicking with your mouse. Press down arrow to select the only option - "Scan for hardware changes" and hit Enter. This will detect and reinstall all of your USB controller drivers and re-activate all the USB ports.
- if you have an USB keyboard and it stops responding (because you just unistalled its USB controller) simply power off your PC using the power button and then turn it back on. The drivers will be reinstalled during the boot.
I hope this solves your issue with the low transfer speed, or maybe even the "This USB device is not recognized" problem. There's no risk involved with this procedure so just go ahead. Good luck!
Hello, I have been turning mad lately since my Optimus 3D began acting weird once I connected it to my PC to transfer large amounts of data in USB MASS STORAGE mode.
In the beginning, the transfer was ok and connection didn't show any problem. However, at a given (arbitrary) point, it just connected and disconnected by itself several times in just few seconds.
I thought it was the usb cable, so I changed it, but that didn't fixed it. Then I tried it with several other computers, and that happened randomly on all of them.
Then I thought it could be the micro-usb connector being damage, but as I closely analysed it in the computer side, I found that the phone was connecting ok, but was recognised the wrong way. (drivers were ok, as I reinstalled everything several times)
In fact, the LG update recognised the phone's model and connection. It simply didn't worked as a mass storage usb device.
I spent hours searching the web for answers about this issue, but the only thing I could found was one guy telling to remove the battery for 10 minutes in order really reset the phone's usb mode.
I did it and it worked! HOWEVER, the issue reapeared quickly once I connected the phone to the PC via USB. (it took several minutes to happen, but happened)
I finally found this forum and read a lot of complaints about LG phones.
However, it seemed to be a software error, not a hardware one. Wich was good news.
I was thinking to send the phone to LG for repair, but I had little hope they would even check such an arbitrary issue with usb connection and I thought they would simply say it's my computers fault, so I kept searching.
I finally found a similar issues with Galaxy S2 on the forums, and someone fixed it accessing the "PhoneUtil" hidden app in that phone.
This app don't exist in LG phones, but there IS a hidden menu to fix this, but you will have to install a free shortcut creator app form the market place in order to access it:
- download "ANY CUT" from the market place
- run it and create a NEW shortcut
- select ACTIVITY
- scroll down and tap on: com.lge.hiddenmenu.port_setting.PortSetting
- give the shortcut a short name like "Port Setting"
now you have created a new shortcut in your home screen (somewhere)
Once you tap on it, a menu will pop and let you choose the type of connection to be used by the USB port.
By default, "NO RETENTION" is selected.
If you want to force the phone to use the usb connection for data transfer with your PC, then select AP USB
(if you check the "retain AP USB after reboot" it will freeze your phone and you will have to long press the power button to shut it down, but it will actually work and will be set this way until you change it again)
Voila! That fixed my LG P920 Optimus 3D USB transfering issues.
If you need to make a software upgrade at some point instead of using it for USB transfer, just change the setting to "NO RETENTION" again and check the "reatin after reboot" option.
I just wanted to share this, as I found no fix for my problem in the net and I think this should be happening to someone else.
Feedback is very welcome! (even needed, just in case this is braking something)
By the way, it's a good idea to activate the "Debugging mode for USB" in settings/applications since it seems to make a more robust conection with the phone for mass storage transfer.
As why this entire issue is happening, it seems the USB conection can handle multiple transfer modes. One of those is USB Mass Storage mode (like every pendrive out there) but the other one is a LG propietary comunication mode that I suppose was done in order to have full access to the phone firmware through the computer.
The bug appears in the moment when the phone have to decide if it should engage on mode or the other.
I have noticed (since I forced the port setting to AP USB) that the phones screen will turn itself on randomly once connected and that it don't stay active even if you specifically check that option in the development menu.
I suppose the original bug is still there in someway, but at least it will not ruin the data transfers.
Ok, just in case you don't want / can't make the shortcut for the hidden menu, you can use this method to access the full hidden menu right out of the box without any external app:
push the button to make a call,
now enter the number:
3845#*920#
This will redirect you to the full hidden menu. Once there, you can go to the PORT SETTINGS menu and set it to AP USB.
And if you want to upgrade with the LG software, you must set this to AP USB and make it stay. Then when you are upgrading, you must stay vigilant and press (and keep pressed) the volume up button in the moment it reboot the phone (or before it reboots, just to be sure)
This way, a white screen with red text "factory upload" will show and upgrades will have no problems.
(this mode normally only happens when you press the volume up button with the phone off, and then connect it to the usb port and there is an LG software commanding the phone via usb)
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
for charging i cant really help but for data transfer try enabling usb debugging and getting the right drivers for the pixel 2. also connect as MTP for data transfer.
havent tried any of this myself as i dont need to transfer my files yet and theres no roms either but let me know if it works.
good luck!
I have kind of the same issue - while mine charges, it doesn't recognize the phone for MTP at all. Tried both the cable that came with the device, and the 5x cable I've been using since February. My husband's 5x is recognized, my Pixel 2 isn't. Have to use a USB-C to USB-A cable to do any data transfers.
This ticks me off, because I have 2 USB-C ports on my laptop. One that's a USB-C/Thunderbolt port (which always worked with the 5x), and the other that's just USC-C with USB 3.0 capability, which has my USB hub plugged into it. The hub won't work with the C/TB port, and now neither will the Pixel 2. So I either have to grab my C to A cable to load music and use ADB, or plug into the hub's port, losing my external keyboard, mouse, external HDD, printer, and Wacom tablet.
vido.ardes, is your C port Thunderbolt as well?
vido.ardes said:
The title was supposed to say C-C
As in the title really; When I plug the phone into my laptop (Lenovo ThinkPad L450) with a C-C cable, the following happens.
Some key points in trying to diagnose the issue:
Used three different C-C cables including the one that comes in the box
Tried a USB 3.0 A-C cable on the same laptop, works perfectly
Plugged a HTC 10 into the same port with the same cables, allows fast charging and 3.1 transfer rates
I have been into 'Developer Settings' and changed 'Select USB Configuration' to 'Charging',
Can anyone help, or is anyone experiencing a similar issue? I really don't want to have to RMA this.
Click to expand...
Click to collapse
I posted my problem on the Google Product forums, and got this answer. It worked for me.
"Nikhil Rastogi said:
Hi all,
I just faced this issue. Connected my Pixel to my PC, no indication of connection either on PC or on Phone, except that the phone was charging. Even the file explorer on Windows 10 wasn't displaying Pixel as a connected device.
I found a solution, I hope it works for you all,
Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
Then find 'External storage' and 'Media storage' apps in the list and clear cache and data for both these apps. Restart your phone and wait 5-10 minutes before connecting the phone to your PC.
After connecting, the phone should now show 'USB connected for charging', as it did in Nougat. You can tap that notification and select file transfer."
Click to expand...
Click to collapse
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
I just cleared the cache, not data for both and it worked.
krelvinaz said:
I just cleared the cache, not data for both and it worked.
Click to expand...
Click to collapse
Now that you can connect to your PC, is there any way I could get you or some other kind soul, to pull the system/framework folder and system/priv-app/SystemUIGoogle folder for me? The system.img files cannot be unpacked at this time. Every method tried gives "List index out of bounds" error.
Danariel said:
I posted my problem on the Google Product forums, and got this answer. It worked for me.
These are the exact steps I did on the Pixel 2:
Settings>Apps & notifications>See all 125 apps>3 dot menu>Show System>Media Storage>Storage>Clear Data (this got the cache, as well)>Back>Back>External Storage>Storage>Clear Data.
Then I plugged it into the C/TB port, and the computer made the "USB Connected" noise, and "USB Debugging" came up in my phone's notifications (yes, I've enabled developer options and USB debugging there.) I'm then able to go into Settings>Connected Devices>USB and choose Transfer Files.
Click to expand...
Click to collapse
Thanks for the advice, but unfortunately no change for me. I fear I may have to RMA this, which I really don't want to have to do.
I have found on my other devices, that if I reboot to recovery mode, my computer can then read the file folders in my device.
This appears to be an issue with the laptop, not the phone, as it works on another PC with a USB-C port
I am using my USB to USB-C Cable form my Nexus 5X, which works flawlessly with that one.
With the Pixel, however, I don't get it showing up in Transfer mode (as a drive).
When using PTP mode it becomes visible, but of course only showing picture folders.
Cable works 100% fine as far as I know, also with the Tool-All-In-One etc.
Any idea how enable USB-Transfers from PC to Pixel3?
fronten said:
I am using my USB to USB-C Cable form my Nexus 5X, which works flawlessly with that one.
With the Pixel, however, I don't get it showing up in Transfer mode (as a drive).
When using PTP mode it becomes visible, but of course only showing picture folders.
Cable works 100% fine as far as I know, also with the Tool-All-In-One etc.
Any idea how enable USB-Transfers from PC to Pixel3?
Click to expand...
Click to collapse
When the pixel3 is connected did you look in the settings to see what USB mode is selected? You might need to change the mode to File Transfer. Also you have to unlock the phone after connecting it before it shows up. I'm not near a computer so I can't give the exact details.
EDIT: When the phone is connected go to Settings/Connected Devices/USB. Then in the section "Use USB for" make sure File Transfer is selected.
Thank you for the reply.
There's a "Yes" to all of that: USB mode is "Transfer Files", set directly via Setting but also checked on unlocked screen.
PC explorer shows Pixel3 in PTP mode (images folders only), which vanishes completely when switching to file transfer mode.
With Pixel 3 we are able to change which device controls USB connection, - i can't change this for this connection, it stays in "This device" (P3), "other device" (does this mean PC?) fails and reverts to "this device".
Is this a setting relevant only for Phone-to-Phone connections?
My Pixel 3 is doing this now with Android Auto after I got the February update. I can't change USB mode and Android Auto only launches on my phone instead of my car head unit. If I try to manually change the the USB mode to anything other than charging it immediately resets like nothing happened. If I change the control type to "other device" it reverts to "this device" and grays out the option.
I have tried a few cables, two different cars, and enabling USB Debugging but nothing helps. I think Google did this and we might have to wait on a fix.
As a follow-up, I've seen some people with this issue fix it by getting a USB C cable that is 65 ohm, or getting a USB 3.1 SS+ cable. I have one on order and will update when I receive it.
zeropants said:
As a follow-up, I've seen some people with this issue fix it by getting a USB C cable that is 65 ohm, or getting a USB 3.1 SS+ cable. I have one on order and will update when I receive it.
Click to expand...
Click to collapse
Thank you!
So this is a confirmation that this indeed is a bug needing some fix?
I did a quick look around and couldn't really find such a cable - what would I search for specifically?
I did not get confidently lucky with 65 ohm, USB 3.1 or SS+ terms..
(Also, i am quite sour about Google not including an USBCtoA connector.)
fronten said:
Thank you!
So this is a confirmation that this indeed is a bug needing some fix?
I did a quick look around and couldn't really find such a cable - what would I search for specifically?
I did not get confidently lucky with 65 ohm, USB 3.1 or SS+ terms..
(Also, i am quite sour about Google not including an USBCtoA connector.)
Click to expand...
Click to collapse
From my view it's a bug, but I don't have much to confirm with, just personal experience. I'm going to re-check Apple Carplay too to make sure it's not a vehicle fault.
Another failure.
So far I've tried 4 cables, including a USB-C 3.1 cable. I've tried 2 different cars with Android Auto support. No combination has enabled AA on the cars head unit.
I plugged my Pixel 3 into a laptop work USB 3 support and it connected to file transfer.
As a follow up, my wife's iPhone XR connects to Car Play almost instantly.
I found out my issue is specifically with Android Auto, and I have since fixed it. I had to remove all system updates to Android Auto and let it update and setup from scratch.
I finally managed to get my Pixel 3 recognized for file transfer.
Device manager showed a problem with the Portable Device - MTP device (yellow attention sign). I tried to update that driver, failing, even with the one from google directly .
However, i got the hint that missing system update (Windows) might be the culprit.
So I checked, installed the 2 it showed, and .. .. Pixel 3 showed up in device and file manager.
For some reason I can't connect my Pixel 4a to my PC with a USB C - USB A cable (or USB A - USB C, not sure what the official name is) , even though it worked fine on my previous phone.
Included with the phone is a USB C - USB A adapter, but I see no use for it unless you have a special USB A cable which I don't.
My motherboard does have a USB C slot on it and it does read my phone when I plug it in that way but for some weird reason it's really loose and doesn't stay connected unless I keep physical pressure on it.
I'm not going to update to Android 11 until the November update because I've heard the current build has a few bugs, but does anyone know if Android 11 fixed the USB C - USB A issue?
Have you made sure to switch to file transfer mode? It defaults to 'no transfer' mode when I plug into my laptop.
Most likely you need to toggle the phone connection settings to data transfer, originally it will be set to charge only I think.
WAusJackBauer said:
For some reason I can't connect my Pixel 4a to my PC with a USB C - USB A cable (or USB A - USB C, not sure what the official name is) , even though it worked fine on my previous phone.
Included with the phone is a USB C - USB A adapter, but I see no use for it unless you have a special USB A cable which I don't.
My motherboard does have a USB C slot on it and it does read my phone when I plug it in that way but for some weird reason it's really loose and doesn't stay connected unless I keep physical pressure on it.
I'm not going to update to Android 11 until the November update because I've heard the current build has a few bugs, but does anyone know if Android 11 fixed the USB C - USB A issue?
Click to expand...
Click to collapse
I had this issue too. Windows file explorer would just crash after one or two files and stop transfer, no matter the size and type. (Yes I had file transfer selected on my phone ?)
Then windows update gave me a driver called "Google Inc. - Other Hardware - Kedacom KDB Composite Interface". I also updated to the newest firmware on the phone. No idea which of these did the trick or if it was the combo. However. Smooth sailing now ??
Hope this helps
(If windows update refuses to give you the driver, you can get it from Microsoft's update catalogue online. A Google search will do)
Ok it's completely messed up. When I search for USB settings it doesn't let me change anything at all, even though when I first got the phone I could and I changed it to transfer files. EDIT: No actually the setting that I changed was a developer option called "Default USB configuration" which I changed to transfer files but that still did nothing.
I just plugged in my phone and looked for the USB setting in the notification area but it wasn't there, but I noticed an option called "manage"
I went in there and noticed this. (see attachments) it's locked to be off and I can't change it. Very odd.
WAusJackBauer said:
Ok it's completely messed up. When I search for USB settings it doesn't let me change anything at all, even though when I first got the phone I could and I changed it to transfer files. EDIT: No actually the setting that I changed was a developer option called "Default USB configuration" which I changed to transfer files but that still did nothing.
I just plugged in my phone and looked for the USB setting in the notification area but it wasn't there, but I noticed an option called "manage"
I went in there and noticed this. (see attachments) it's locked to be off and I can't change it. Very odd.
Click to expand...
Click to collapse
You're in notification settings. Try short tapping rather than long tapping to get the menu to pop up allowing you to select data transfer.
Changing default USB settings in developer options doesn't work for me either.
GoldElocks said:
You're in notification settings. Try short tapping rather than long tapping to get the menu to pop up allowing you to select data transfer.
Changing default USB settings in developer options doesn't work for me either.
Click to expand...
Click to collapse
My point is that the notification that normally comes up when you plug in your phone to a computer to change to data transfer, charge only ect ect isn't even coming up because the firmware is stopping that notification from coming up altogether and I can't change it so it does.
WAusJackBauer said:
My point is that the notification that normally comes up when you plug in your phone to a computer to change to data transfer, charge only ect ect isn't even coming up because the firmware is stopping that notification from coming up altogether and I can't change it so it does.
Click to expand...
Click to collapse
Almost certainly a cable or host port issue. Swap cables and see what happens. Same for hosts/host ports. You're not going to have toggling options if the phone does not 'see' all expected lines/pins.
I had the same issue and changed to a different cord to fix the problem.
You have an non certified cable it seems, I've confirmed this pixel 4a works with only certain cables for usb transfer, also the usb a to c cable you have will not charge the device as well.
Get a cable from know manufacturers like Samsung, it worked for me.
Yeah turns out it was a cable. Strange how my cable worked with my old phone but not with the Pixel 4a
Had this issue with my new 4a just now. Cable was fine, even used the new cable that comes with it using a Usb C to Usb A adapter. Nothing worked. Upon opening Device Manager I found a new device called 'Kedacom USB Device'. After trying random things, I decided to uninstall the current drivers by right clicking on it and clicking 'Uninstall device'. Suddenly the phone connected, and even showed the adb prompt.
So for anyone still facing this issue, hopefully this solution might help