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Hi, i got a Vodafone branded (dutch) touch pro 2 for just 2 weeks now used it for 3 days and after that the phone wont go on anymore or even show a light when charging.
these are the things i did and knew what was kinda weird.
i unlocked the sim so i could use my other simcard. it worked like a charm did it with the tool that was posted on this site.
also i found out that the back off the phone felt kinda warm, to warm for my liking.
de 4th day i knew my battery was almost empty but i forgot to get it out of my glove compartment. (empty and no water/condense in glove compartment) i wanted to charge it because the screen was black and would not go on. so i plugged in the charger but i do not see any lights go on.
i have let it charge for a few hours in a hope that it would work but it didnt.
Also when in use the battery drainage was very fast like 8 or 12 hours standby
has anyone had this before and if so how did you solve this?
i have been to vodafone store and they said that i needed my warrenty papers first before sending it to repairs. but i just moved so i had to request the papers at there servicedesk.
and now i was kinda like well maybe i can do it myself.
When the phone worked it was really a refresh in speed for me because im used to the p4350. hope someone has a sollution for this.
sounds very much like a bad battery. see if you can do an exchange at the store
yeah that
i had a wizard (cingular 8125) for three years.
and that is how it died.
one day it got to 1% life .. and i forgot to charge it.. and then when i finally did plug it in hungover 12 hours later.. the charging LED on the phone didn't light up, but i didn't panic. i let it sit like that for a few hours and attempting to turn it on.. and it never came on. and now it's a paperweight on my nightstand. i won't let my new raphael go that low i can tell you that
sorry about your tragic event; you would think a phone this new wouldn't do something so silly! (that was my second battery on my three year old phone, and i surmised a new battery would rectify the situation for that phone anyway)
please let us know what you end up doing
I bought a brand new Blaze a few days ago while vacationing in Florida. I neglected to check it out while i was there and Im home now (in Bermuda) checking it out for the first time and the phone wont boot! I popped the battery in and nothing happens when i try to power it on. So thinking the battery was dead, i plugged it in and now it just vibrates. It vibrates continuously every 2 seconds. buzzz...buzzz...buzzz...buzzz. The screen never powers on at all. Im guessing i have a bricked phone out of the box? Or is there a simple fix for this that i havent been able to find?
If i do return this, can it be returned to any authorized T-Mobile dealer? I wont be going back to Florida but i know someone who is visiting Boston next week.
Thanks
Jaa-Yoo said:
I bought a brand new Blaze a few days ago while vacationing in Florida. I neglected to check it out while i was there and Im home now (in Bermuda) checking it out for the first time and the phone wont boot! I popped the battery in and nothing happens when i try to power it on. So thinking the battery was dead, i plugged it in and now it just vibrates. It vibrates continuously every 2 seconds. buzzz...buzzz...buzzz...buzzz. The screen never powers on at all. Im guessing i have a bricked phone out of the box? Or is there a simple fix for this that i havent been able to find?
If i do return this, can it be returned to any authorized T-Mobile dealer? I wont be going back to Florida but i know someone who is visiting Boston next week.
Thanks
Click to expand...
Click to collapse
Try tmobile customer support they have gotten a lot better the last few years
I'm not a Dev, I just flash alot.
I'd return it personally. Same goes for any gadgets that fail before the initial return policy expires. Things happen, but I never liked that feeling of doubt that happens later, when something else goes wrong with the device. You'll be thinking, "I KNEW I should have exchanged this!"
Jaa-Yoo said:
I bought a brand new Blaze a few days ago while vacationing in Florida. I neglected to check it out while i was there and Im home now (in Bermuda) checking it out for the first time and the phone wont boot! I popped the battery in and nothing happens when i try to power it on. So thinking the battery was dead, i plugged it in and now it just vibrates. It vibrates continuously every 2 seconds. buzzz...buzzz...buzzz...buzzz. The screen never powers on at all. Im guessing i have a bricked phone out of the box? Or is there a simple fix for this that i havent been able to find?
If i do return this, can it be returned to any authorized T-Mobile dealer? I wont be going back to Florida but i know someone who is visiting Boston next week.
Thanks
Click to expand...
Click to collapse
Have you charged it fully? This is the default behavior if there isn't enough power to boot. Let it charge for 24 hours... then try again.
It vibrates like that when the device is plugged in and there's no battery detected or installed. My guess is the battery is defective or the orientation of the battery in the phone is incorrect (hey, it happens sometimes), or there is an obstruction preventing the pins in the phone from making contact with the battery or the pins don't properly align with the battery (defect with the phone or battery).
But I would agree that you should return it for another - especially if the pins aren't fully aligned with the battery when it's inserted.
Thanks guys, you were right, the battery was the culprit, it was dead flat.
I popped it into my universal charger, gave it a full charge and it was good to go, the phone booted and is working normally.
Thanks again.
My Moto G which I bought from Saudi Arabia 2 days ago before coming back to Egypt for good has the following scenario:
Note: I'm using the original moto g charger "500 mah" that came in the box with my phone.
1st 100% charge overnight, then lasted almost 14 hrs.
2nd overnight charge, only did 95% "even tho it was plugged for 7-8 hrs" and lasted 7 hrs before battery go to zero level and device shut down.
when my phone shut down, it got stuck at the coma status, I tried every method mentioned in this post but the "waiting till the next day method" and nothing did work.
methods I used: freezer, fridge, 18 sec power on, 1 minute power on, 2-3-4 minutes power on and even the exact method on Motorola website and that method one member suggested to blug in the headphone while trying to power on or charge.
chargers I used with every method: Moto G 500 mah, Alcatel 550 mah, Galaxy Tab 7 2ah and Blackberry USB cable on computer.
result, nothing! phone still dead, and i can't return it cause I'm in a different country now and we don't even have it yet here.
my Moto G is 16GB, dual sim and running stock Kit Kat 4.4 which is available for the phone. no modified roms or any other dev setting was applied, the phone wasn't rooted. it's just like out of the box, few apps installed "some of them are downloaded from the internet" and stock upgraded to kit kat.
before hitting the zero level, the phone was charged for few minutes on a samsung charger, most probably it's for a note 3. when it went off I tried a car charger "bleackberry" for few minutes which gave me 3 pulse led white notification and nothing else.
I guess this shouldn't be related to the situation, but I'm using a data sim as sim 2 for internet and sim 1 for calls only. phone internet is running on H+ most of the time, 3G the if not H+.
I'm going to wait till tomorrow and try again, hopefully it works. but if anyone got any ideas or solutions PLEASE go on and reply with it even if you're not sure or if it's a crazy idea out of the box.
I only used the phone for 2 days :crying: I had VERY high expectations for this phone :crying:
(Update 1) I left the phone unplugged for 12 hours, plugged it in the 550mah charger for 2-3 hours, pressed the power button 1-2-3 minutes and no results still. also motorola Asia didn't reply to my email yet.
(Update 2) I unplugged the battery and put it back on, still nothing. some guy told me to connect it to a box and restore the software back to Jellybean and that the box should be capable of booting the phone up. will try that and refer back to you.
I really hope you find a solution for this, since I'm an Egyptian too who is interested greatly in moto g and may take the plunge of buying it from amazon, this really freaks me out.
I haven't read all the posts in the other topic on this subject but from what I read on other websites and could be mentioned before, you can try the following:
Plug a higher mAH charger (suggested 850 for example or 5V 2A charger) as it was probably with your blackberry car charger, then hold the power button for 2 minutes, If the LED blinks keep it charging for 10 minutes.
No idea If it would work or not of course.
I did so
Mamoun14 said:
I really hope you find a solution for this, since I'm an Egyptian too who is interested greatly in moto g and may take the plunge of buying it from amazon, this really freaks me out.
I haven't read all the posts in the other topic on this subject but from what I read on other websites and could be mentioned before, you can try the following:
Plug a higher mAH charger (suggested 850 for example) as it was probably with your blackberry car charger, then hold the power button for 2 minutes, If the LED blinks wait 10 minutes after that.
No idea If it would work or not of course.
Click to expand...
Click to collapse
Thank you bro, I know u get the whole pic.. I did actually try the car charger for almost 30-40 minutes but nothing.. only 3 blinks and that's it.. it didn't even keep the led on for few seconds,, just the 3 blinks and when I tried to turn it on, nothing!
btw, from the past 2 days, it's a great phone.. only this issue.. also the official kit kat update is a poor one, missing a lot of features but works GREAT on the phone.. u can get the phone from UAE or KSA.. the 16GB dual sim card is being sold for 900AED or 900SAR which is actually a TRUE bargain. also the charger u get with the phoneis 500 mah, so you better use another one that can charge faster cause this one is REALLY slow. you can use up to 1500mah
hopefully tho i get a decent reply from motorola for this issue.. no high hopes tho since it's not available in Egypt. :crying:
Yes, the price to value ratio for the moto g is incredible, it's really unfortunate that it wasn't/won't be released in Egypt.
Well, If I were you I would have tried the only suggestion remaining: to leave the phone for 24 hours without plugging it in or trying to power it on, then attempt again to charge it the next day. I really wish you luck in fixing this.
In the meantime, I will keep looking for any other suggestions and If I find any I will post here.
yeah!
Mamoun14 said:
Yes, the price to value ratio for the moto g is incredible really, it's really unfortunate that it wasn't/won't be released in Egypt.
Well, If I were you I would have tried the only suggestion remaining: to leave the phone for 24 hours without plugging it in or trying to power it on, then attempt again to charge it the next day. I really wish you luck in fixing this.
In the meantime, I will keep looking for any other suggestions and If I find it any I will post it here.
Click to expand...
Click to collapse
that's actually what I'm doing, I've unplugged the phone and will re-plug it again when I wake up in 10-11 hrs..
and Ma'mon, check you private msg inbox..
I was thinking of buying this
I really need a Android Kitkat phone that isn't too expensive, I saw the Moto G and thought about buying one but if this happens then I wont
i guess.
JamesDoesCoding said:
I really need a Android Kitkat phone that isn't too expensive, I saw the Moto G and thought about buying one but if this happens then I wont
Click to expand...
Click to collapse
well, the phone is amazing, really fast and good in every way except few things, some basic not very important features are missing and this drained out not charging issue.
on this post everyone was able to fix their issue, except me.. so it seem fixable 99% and u can also skip this issue if u simple shut down your phone when it reach 3-4% and turn it on again when the charger is there.. i guess.
btw, I had an S4 LTE before the moto g, and I'll never pick the S4 again. i enjoyed the moto g more and the S4 sucked in many ways like over heating and battery life time which was 6-7 hrs and the cheap housing materials "screen cracked when had a slight fall and fixing it was half the price of a new S4"
Im having the same problem as you, i tried every method as you. The 24hours method i havent fully tried it yet. I left it for 24 hours and when i plugged it in the charger I still have the same problem. The people in motorola told me to leave it for 2-3 hours on charge and that's what exactly what im doing. I will get back to you if anything happens.
I did that
Dilanwizzy said:
FadyGZ said:
My Moto G which I bought from Saudi Arabia 2 days ago before coming back to Egypt for good has the following scenario:
Note: I'm using the original moto g charger "500 mah" that came in the box with my phone.
1st 100% charge overnight, then lasted almost 14 hrs.
2nd overnight charge, only did 95% "even tho it was plugged for 7-8 hrs" and lasted 7 hrs before battery go to zero level and device shut down.
when my phone shut down, it got stuck at the coma status, I tried every method mentioned in this post but the "waiting till the next day method" and nothing did work.
methods I used: freezer, fridge, 18 sec power on, 1 minute power on, 2-3-4 minutes power on and even the exact method on Motorola website and that method one member suggested to blug in the headphone while trying to power on or charge.
chargers I used with every method: Moto G 500 mah, Alcatel 550 mah, Galaxy Tab 7 2ah and Blackberry USB cable on computer.
result, nothing! phone still dead, and i can't return it cause I'm in a different country now and we don't even have it yet here.
my Moto G is 16GB, dual sim and running stock Kit Kat 4.4 which is available for the phone. no modified roms or any other dev setting was applied, the phone wasn't rooted. it's just like out of the box, few apps installed "some of them are downloaded from the internet" and stock upgraded to kit kat.
before hitting the zero level, the phone was charged for few minutes on a samsung charger, most probably it's for a note 3. when it went off I tried a car charger "bleackberry" for few minutes which gave me 3 pulse led white notification and nothing else.
I guess this shouldn't be related to the situation, but I'm using a data sim as sim 2 for internet and sim 1 for calls only. phone internet is running on H+ most of the time, 3G the if not H+.
I'm going to wait till tomorrow and try again, hopefully it works. but if anyone got any ideas or solutions PLEASE go on and reply with it even if you're not sure or if it's a crazy idea out of the box.
I only used the phone for 2 days :crying: I had VERY high expectations for this phone :crying:
(Update 1) I left the phone unplugged for 12 hours, plugged it in the 550mah charger for 2-3 hours, pressed the power button 1-2-3 minutes and no results still. also motorola Asia didn't reply to my email yet.[/QUOTE
Im having the same problem as you, i tried every method as you. The 24hours method i havent fully tried it yet. I left it for 24 hours and when i plugged it in the charger I still have the same problem. The people in motorola told me to leave it for 2-3 hours on charge and that's what exactly what im doing. I will get back to you if anything happens.
Click to expand...
Click to collapse
I've already tried leaving it on a charger for 2-3 hrs, but nothing did happen. hope it work with you buddy.. mine is from the asian market, you think it differs?
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Click to collapse
FadyGZ said:
Dilanwizzy said:
I've already tried leaving it on a charger for 2-3 hrs, but nothing did happen. hope it work with you buddy.. mine is from the asian market, you think it differs?
Click to expand...
Click to collapse
It shouldn't make a different, but i hope it does work. I was so getting into this phone as well. If it does work i will make sure it never reach 0% again.
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Click to collapse
Dilanwizzy said:
FadyGZ said:
It shouldn't make a different, but i hope it does work. I was so getting into this phone as well. If it does work i will make sure it never reach 0% again.
Click to expand...
Click to collapse
thanks man, I really recommend you this phone, as I see this issue very easy to cross and maybe motorola will issue some update where they fix this issue..
Click to expand...
Click to collapse
I hope your phone works
FadyGZ said:
well, the phone is amazing, really fast and good in every way except few things, some basic not very important features are missing and this drained out not charging issue.
on this post everyone was able to fix their issue, except me.. so it seem fixable 99% and u can also skip this issue if u simple shut down your phone when it reach 3-4% and turn it on again when the charger is there.. i guess.
btw, I had an S4 LTE before the moto g, and I'll never pick the S4 again. i enjoyed the moto g more and the S4 sucked in many ways like over heating and battery life time which was 6-7 hrs and the cheap housing materials "screen cracked when had a slight fall and fixing it was half the price of a new S4"
Click to expand...
Click to collapse
Thanks for the reply, I hope your moto g works again soon
Motorola should test the battery's before shipping a phone
Ballo
I faced the same problem once. When I plugged it to charge it's battery was about 80%. Then suddenly it went to 0% and it was automatically shut down. After charging it further 30 miss, it was still 0%. I turned it off, after removing back cover I pressed battery a little. Turned it on and the problem was solved. It happened 10 days back and never again. I am totally satisfied with moto g. It's a great phone.
-connect your phone to a charger
-hold the power button for 2-3min (led should blink few times)
-leave the phone connected for 1hour
-unplug it and hold the power button for 20-30 seconds and it should turn on.
ballo508 said:
I faced the same problem once. When I plugged it to charge it's battery was about 80%. Then suddenly it went to 0% and it was automatically shut down. After charging it further 30 miss, it was still 0%. I turned it off, after removing back cover I pressed battery a little. Turned it on and the problem was solved. It happened 10 days back and never again. I am totally satisfied with moto g. It's a great phone.
Click to expand...
Click to collapse
I agree with you it's a great phone, i really liked it the 2 days i had it working.
I didn't try pressing the battery, but I've sent it to a local mobile shop to unplug the battery and plug it in again, hopefully it work. thanks tho for the advice.
ManBearrrPig said:
-connect your phone to a charger
-hold the power button for 2-3min (led should blink few times)
-leave the phone connected for 1hour
-unplug it and hold the power button for 20-30 seconds and it should turn on.
Click to expand...
Click to collapse
did that in every possible way and nothing, when I plug the charger the led turn white for few minutes, then when it go off whatever i do it never turn on or blink.
goldisingh57 said:
This seems to be a critical issue. Try discharging the battery to full when in use and then charge again. Repeat this several times.
Click to expand...
Click to collapse
it ran out once and it's not getting up again
FadyGZ said:
did that in every possible way and nothing, when I plug the charger the led turn white for few minutes, then when it go off whatever i do it never turn on or blink.
Click to expand...
Click to collapse
it should go off after few blinks. just do the procedure. it should work.
ManBearrrPig said:
it should go off after few blinks. just do the procedure. it should work.
Click to expand...
Click to collapse
okay!
Any updates on this?
Is your Moto G working now or not?
If so, how did you fix it
Hi,
there are some threads about the bootloop problem, but I couldn't find exactly same problem: some days ago my phone landed into the bootloop. It was a bit spooky with battery charging state, it was jumping for different states - 3%, 99%, 24% after every loop. So I bought a new battery and replaced the old one. Now the phone starts to LG logo (with starting sound), but after 10 seconds I can hear the power-off sound and the phone turns off. It seems to be a "normal" shutdown, not the "reset-bootloop": I hear power-off-sound, LG-power-off-logo and LED is blinking blue for about 10 seconds. After that it repeats infinitely. Also, if I turn the phone off it stays off, but if I put the charger in it, it's starts from itself again and again. Did not tried the hard reset until now. Any ideas, guys?
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
critdmg said:
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
Click to expand...
Click to collapse
What you describe is exactly that happened to the Mrs's GF2. One day it was fine and then all of a sudden the battery drained really quick. Now she can only get to the optimizing apps screen before it shuts down again. Ordered a new battery but that doesn't look to be the solution from your findings. :crying:
My phone has the exact same prblm n i was thinking of buying a battery but now that i have read your post i am doubting my battery purchase.
By the way have u found any fix also are u sure the battery is genuine n not some poor replica?
I had this problem when I had flux in my battery port causing a battery connection problem. Sometimes it said temperature too high and other times temperature too low. I was able to fix it by taking out the motherboard using 90% alcohol and a toothbrush to clean the battery port in the motherboard. Then I let it dry and problem was gone. Now I'm not saying this is exactly your problem but it just means that there's most likely bad connectivity to your battery. It could be your battery, the cable or the port.
Mrs received her new battery and it seemed genuine. Put it in and the phone is 100% dead. No power, no charging, no life.
Its not all bad news as she bought a Honor 6X which is a far better phone.
I tried all the hints I could find (except cleaning it with alcohol), but nothing help to start the phone again. Could be defective heat/temp sensor on the motherboard.
Battery was from "Polarcell" - that's a pretty good one manufacturer with satisfied user reviews on amazon (also had good personal experience with their batteries). Just for info: phone doesn't even start with original battery anymore - same problem.
I already switched to Honor 9 (excellent phone!), but will give another try and clean the battery attachment port with alcohol today. Will give you an update later.
If you plug the phone into the charger does it even show the battery charging symbol at all?
From what I've been reading the temp sensor is in the battery and sends the temp signal through the battery connector to the motherboard. So if you replace the battery it's like plugin in a new temp sensor. However if the connector is bad then that's the only thing that I can think off that would prevent the phone from starting. If the port is bad I don't know if it can be fixed or not.
Had no luck yesterday with port cleaning. Still the same error.
probaina said:
If you plug the phone into the charger does it even show the battery charging symbol at all?
Click to expand...
Click to collapse
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
critdmg said:
Had no luck yesterday with port cleaning. Still the same error.
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
Click to expand...
Click to collapse
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
probaina said:
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
Click to expand...
Click to collapse
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
critdmg said:
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
Click to expand...
Click to collapse
Is your phone still under warranty?
le grande magnetto said:
Is your phone still under warranty?
Click to expand...
Click to collapse
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
critdmg said:
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
Click to expand...
Click to collapse
Oh, that might void your warranty if you changed battery yourself. As I can see you're from Germany, EU, so you should ask for DAP (defective after purchase) act from service to get refund for your phone.
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
critdmg said:
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
Click to expand...
Click to collapse
I assume it should be available in EU. You should contact your seller or the service about if for detailed info. When you dave details about that please share them here.
Hello guys,
My Poco X4 PRO is stuck at 15% after rebooting by itself and showing 1% at first. The charge does not go up when I plug in the charger nor decreases when it's unplugged. Any help please?
Oh and if switched off it won't turn back on until you plug in the charger.
I'm truly at a loss here, already tried safe mode and factory reset. Any help would be really appreciated. Thank you.
zmihi said:
Hello guys,
My Poco X4 PRO is stuck at 15% after rebooting by itself and showing 1% at first. The charge does not go up when I plug in the charger nor decreases when it's unplugged. Any help please?
Oh and if switched off it won't turn back on until you plug in the charger.
I'm truly at a loss here, already tried safe mode and factory reset. Any help would be really appreciated. Thank you.
Click to expand...
Click to collapse
maybe a new battery, if you kept using the 67w charger it kills the battery faster. But this phone came out this year next to mine, the note 11 pro 5g, even using the 67w charger is too fast to kill it this soon.
maybe you got the phone wet or dropped it and something messed with the battery.
I suggest trying a new battery, if that doesn't work then it's the motherboard, and you're f'd.
But now i suggest you back up all important stuff asap before the phone can turn on anymore.
(Tangent, not related to solving the battery)
I got my poco x3 nfc wet (My mom got it wet, i gave it to her after i upgraded to the note 11pro 5g couple months ago)
Did the exact same thing as yours, but mine was stuck at 50, and charging wont make it go up just down. So i backup her stuff, and switched it to her new phone cause i need the old phone to be on to receive a text to confirm the new phone transfer.
GL
Vincent Foxx said:
maybe a new battery, if you kept using the 67w charger it kills the battery faster. But this phone came out this year next to mine, the note 11 pro 5g, even using the 67w charger is too fast to kill it this soon.
maybe you got the phone wet or dropped it and something messed with the battery.
I suggest trying a new battery, if that doesn't work then it's the motherboard, and you're f'd.
But now i suggest you back up all important stuff asap before the phone can turn on anymore.
(Tangent, not related to solving the battery)
I got my poco x3 nfc wet (My mom got it wet, i gave it to her after i upgraded to the note 11pro 5g couple months ago)
Did the exact same thing as yours, but mine was stuck at 50, and charging wont make it go up just down. So i backup her stuff, and switched it to her new phone cause i need the old phone to be on to receive a text to confirm the new phone transfer.
GL
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Thanks a lot for taking the time to answer. I read on the forum that this bug is pretty common and that you need to reconnect the battery to the motherboard. My phone has dropped to 1% now which is weird. I'll wait for it to die completely and try to calibrate the battery and see.