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[Q] HTC Sensation WiFi Error

Hi,
I am new to the forum and appreciate your help
I did a OTA update to 1.35.707.1 after which i cannot turn on WiFi. It tries to turn on after which it indicates error.
Please suggest a solution for this......is it possible to roll back to the previous software version of 1.28

Try a factory reset. Go to settings, SD & Phone storage and click on Factory data reset. Keep in mind this will erase everything on your phone.

Tried a factory reset...still not successful.
Is it possible to downgrade ROM to version 1.28.....

I experienced this exact same problem today when helping a customer with their HTC sensation. I tried the Factory Data Reset as well and still got the same error. The only solution I found was to tell the customer to contact customer support to get a replacement unit. I'm not sure if it is a software issue of if there is some issue with the wifi antenna in the device itself.

Damn, I have the same issue, how long does the warrenty cover the unit for? Can you just walk into the store for a replacement?

also have one phone here with 1.35.707.1 with same problem trying turn on wifi - Error

vladvertigo said:
also have one phone here with 1.35.707.1 with same problem trying turn on wifi - Error
Click to expand...
Click to collapse
Bump thread, same issue here, turn on wifi, says error. Very sad

Same issue here, started to show the error just like that. The night before was working fine and the next day could not turn wifi on.
I did a superwipe and installed mike's Revolution HD 3.6.5 but still same issue.
Hope smb will find where is coming from and really hope is not a hardware issue.

bk_25 said:
Same issue here, started to show the error just like that. The night before was working fine and the next day could not turn wifi on.
I did a superwipe and installed mike's Revolution HD 3.6.5 but still same issue.
Hope smb will find where is coming from and really hope is not a hardware issue.
Click to expand...
Click to collapse
I went back to stock and sent back as a damaged phone

Master Loon said:
I went back to stock and sent back as a damaged phone
Click to expand...
Click to collapse
You are lucky you can return it.
I purchased the phone through E-bay, seller in US and I am in europe, no chance for me to return it
Have been experimenting with ROM's and after a superwipe, clear dalvik, installed [ROM]LeeDROiD Sensational V3.1.0 [KERNEL] LeeDrOiD V3.3.0 | 19th Sept | FAST | STABLE , as i read somewhere on the forum that has ROM close to stock and have been cases it fixed the issue (http://forum.xda-developers.com/showpost.php?p=16125179&postcount=3)
but did not help me, the wi-fi still doesnt turn on at all.
Will update if i find anything or get any results.

Same issue.
thread : http://forum.xda-developers.com/showthread.php?t=1302347
That's four threads with the same issue.
someone in the know must see these threads.
HELP.

vladvertigo said:
also have one phone here with 1.35.707.1 with same problem trying turn on wifi - Error
Click to expand...
Click to collapse
I have a fix for my problem. i had another Sensation for repair here for some other hardware issue, so i was playing around with two phones. after all this i figured out the problem.
this flex inside was giving wifi error
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later on did small research, it has a BCM4329EKUBG chip on it which responds for wifi, bt and fm, its not cheap solution to replace a flex, but for somebody this could be only way
Reheating this chip with hot-air fan (it was like 290-300 degrees) helped me, if you want to try this dont blame me if you mess it up !!

vladvertigo said:
I have a fix for my problem. i had another Sensation for repair here for some other hardware issue, so i was playing around with two phones. after all this i figured out the problem.
this flex inside was giving wifi error
later on did small research, it has a BCM4329EKUBG chip on it which responds for wifi, bt and fm, its not cheap solution to replace a flex, but for somebody this could be only way
Reheating this chip with hot-air fan (it was like 290-300 degrees) helped me, if you want to try this dont blame me if you mess it up !!
Click to expand...
Click to collapse
Makes sense, i did once cook a graphics card in an oven on 220 degrees for 20 mins and it brought it back from the dead, still working today, got a video of it somewhere.
So specifically, what did you do please? I'm in a place where i have lots of spare parts lying around from pretty much every phone you can think of, so what do i need please?
Many thanks for having the balls to even contemplate trying this.

dladz said:
Makes sense, i did once cook a graphics card in an oven on 220 degrees for 20 mins and it brought it back from the dead, still working today, got a video of it somewhere.
So specifically, what did you do please? I'm in a place where i have lots of spare parts lying around from pretty much every phone you can think of, so what do i need please?
Many thanks for having the balls to even contemplate trying this.
Click to expand...
Click to collapse
first of all try a software repairs, cause i see a lot of people have similar problem after playing around with different roms
what i did, just disassemble the phone, take out that big flex cable. disconnect all cameras and flex cables you can (unless you want a blurry camera)
on a back of flex there is metal slab covering chip, took it out. after that i heat chip area for minute or so with my soldering heating gun, wait until it cools and install in the phone, after doing this operations it started working.
do it on your own risk

vladvertigo said:
first of all try a software repairs, cause i see a lot of people have similar problem after playing around with different roms
what i did, just disassemble the phone, take out that big flex cable. disconnect all cameras and flex cables you can (unless you want a blurry camera)
on a back of flex there is metal slab covering chip, took it out. after that i heat chip area for minute or so with my soldering heating gun, wait until it cools and install in the phone, after doing this operations it started working.
do it on your own risk
Click to expand...
Click to collapse
Thanks for taking the time to reply and lol @ the paint writing, cheers m8, your a legend, will give it a whirl if all else fails, why not

vladvertigo said:
first of all try a software repairs, cause i see a lot of people have similar problem after playing around with different roms
what i did, just disassemble the phone, take out that big flex cable. disconnect all cameras and flex cables you can (unless you want a blurry camera)
on a back of flex there is metal slab covering chip, took it out. after that i heat chip area for minute or so with my soldering heating gun, wait until it cools and install in the phone, after doing this operations it started working.
do it on your own risk
Click to expand...
Click to collapse
Alright! Now where is my soldering heating gun, I will have to try this one. Reverting to stock everything first in case I mess things up

Any luck??
Did you get it to work this way???
I have the same problem. I try installing ICS on the phone thinking it was a software error. I still have no wifi connection. Try *#*#4636#*#* and the status on the Wifi is Unknown (unintialized on Supplicant state)
Did any of you know where can I get this board (where the BCM4329EKUBG chip is located)?

Sent it back for RMA, changed both lcd screen (a single piece of dust) and rigid flex. Comes by air mail tonight!
Sent from my Sony Xperia Arc S LT18i,
using XDA Premium on Arconium 3c, Android 4.0.4.

Thnx a lot I fixed by heating and I send my 1st post from this device I just repaired by this solution after long search thnx alot
Sent from my HTC Sensation Z710e using xda premium

THANK YOU SO MUCH vladvertigo (caps intended). I tried all the software fixes I could find, even went back to bone stock, S-ON and everything, so this was my last resort before buying a new flex ribbon assembly. I don't have a warranty because I bought the phone on Craigslist.
Anyway, I can confirm that using the heat gun for a minute worked. I made a heat shield out of an aluminum can, with a small square cut in it. Held it right above the bare chip, and the gun right above that. I disconnected the main camera, but not the FFC. Pretty sure I borked it in the process but it's no matter; I'd rather have working WiFi than the FFC. Which I do now, thanks to you! Woo!

Flickering colour static every so often

Every so often, very occasionally, I get a flicker of the whole screen that looks kinda like static on an old TV but with loads of colours. It only happens for a fraction of a second.
It actually used to happen on my Nexus 5 when I had an experimental build of CM on it but that was much more pronounced and sometimes would happen and stay until a reboot. The fact it was fixed by switching rom on that phone suggests it's not hardware issue as such but my Z3 is totally stock so I wouldn't expect it.
Anyone else seen anything similar?

I have got this as well.
The first few hours they where frequent but after a couple of charges it seems less frequent.
Hopefully sony will fix this in later releases.

Same for me.
I think its an hardware error because i had it on my Z too - changing the phone solved it.

I'm not so sure. I had the exact same behaviour on the Nexus 5 and changing rom completely solved it.
Perhaps it's a combination of hardware and software

same issue
Hi guys, i bought the phone yesterday on O2 Germany, and i have the same problem of this flickering screen looks like an old Tv without an signal it happens totaly random yesterday for 3 or 4 times in 2-3 hours, and i dont know if it better to wait for an update or is it better to refund ?

Well I spoke to Sony yesterday who told me to do a full reset through PC Companion (they make you try that for just about any fault!). It made no difference of course so this morning I spoke to them again and they said it does sound like a hardware fault so I'll need to RMA it. 5-7 working day turnaround through Sony but I rang Amazon (from whom I bought it) and they are sending a new one out expedited so it should be here Monday!
I then have 30 days to return this one so zero downtime! I'm very pleased.

I'm seeing the same issue. I'm guessing by your experience, I should RMA my device too, but I'm going to try a reset using PC Companion first. The static looks a lot like this.

Yeah, that is what mine is like. It actually got worse over the weekend too so I am definitely leaning towards a hardware fault, probably a loose connection.
Get it returned. Bit of a pain but the service is pretty good. 5 working days is not bad from Sony, and that's if you can't get a better service from your retailer like I did with Amazon.

I had the same thing, it was doing the static up the screen thing every couple of seconds so I took it back to three and they replaced it on the spot.

New one from Amazon arrived today (as promised, well done Amazon UK) and it's not doing it at all. Good result.

Z3 Dual screen flickers
Z3 Dual Owner here, just 4 days old. Tried repair using sony companion but still no good result. At first it was barely noticeable then it became more obvious as it randomly flickers or displays grainy shades. Grains more often appears on Camera and gaming Apps, I previously owned Sony Xperia Z and Sony Xperia Z2 with same usage and apps luckily never had the same issue.
see at 18sec
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I've got the same issue too, reflashing with pc companion did not solved...still occured.
If any solution to solve this issue is very appreciated. Thanks
Sent from my D6653 using XDA Free mobile app

Sorry to say it but the only solution is get it replaced. It's a hardware fault. Sony should cover it under warranty, no problem, but it might be quicker to go through your retailer as per my earlier post.

Seems to be a hardware issue. Try to claim warrenty if you have if it's a manufacturer fault.

Yes I had this issue too so can confirm it's a hardware error. The replacement Z3 I have does not do this at all. Get your phone replaced as soon as possible. It will fall under your warranty as it's a manufacturing defect.

I had that happen with a replacement screen on my G2 turns out its the ribbon cable that is at fault generally, meaning its a display issue. I also had static images from another screen replacement on same phone also a screen issue. Gophermods eventually gave my money back after one more replacement lol. 3 Screen replacements and 2 different issues all because the manager was to careless with the ribbon cable. Even last time (3rd replacement screen) I got flickering but as soon as I loosened the display from the casing a little it worked perfectly. Well at least I got a full refund, so free repair lol.
Since this is an out of box issue for you better get a replacement unit.

Thanks for suggestion but it's hard to claim this issue to Sony because it occured randomly and rarely.
Btw is it possible to fix it by flashing latest rom via flashtool?
Sent from my D6653 using XDA Free mobile app

I also have this problem and notice it happens more frequently when I am charging my phone and using it at the same time. But it doesn't happen too often for me go nuts, yet! Not sure if I should get it replaced? It's such effort having to back everything up again and transfer over to new phone seeing as I've just about moved everything over =P oh and just stuck a screen protector on top of that which was expensive lol

Oddly it seems this only happens to me after i reboot. If i shutdown and boot i haven't seen it yet in several months

Probably better to get it replaced, it does not seem normal. I hope you aren't using one of those third party chargers.

New phone. But it keeps crashing?

Hi all,
So I got a Samsung galaxy s7 from o2 yesterday. It's less than 24 hours old, and it seems to run quite hot!
Sometimes it'll be next to me, I'll pick it up, send a few texts and browse the internet and I can feel warmth/heat coming from just near to the camera.
It's also frozen on three occasions where I've been on chrome. The screen and all buttons become completely unresponsive, and even holding the power button down doesn't do anything, for a while at least.
I've read on Google factory resetting can help, but surely that shouldn't apply considering this was fresh as of yesterday? I'm pretty sure my phone shouldn't be crashing and being unresponsive so quickly into its life.
Question is, is this a fault? Or software?

It can sometimes, I would recommend resetting it, giving it some time and if needed taking it back for replacement

sstanton86 said:
Hi all,
So I got a Samsung galaxy s7 from o2 yesterday. It's less than 24 hours old, and it seems to run quite hot!
Sometimes it'll be next to me, I'll pick it up, send a few texts and browse the internet and I can feel warmth/heat coming from just near to the camera.
It's also frozen on three occasions where I've been on chrome. The screen and all buttons become completely unresponsive, and even holding the power button down doesn't do anything, for a while at least.
I've read on Google factory resetting can help, but surely that shouldn't apply considering this was fresh as of yesterday? I'm pretty sure my phone shouldn't be crashing and being unresponsive so quickly into its life.
Question is, is this a fault? Or software?
Click to expand...
Click to collapse
Hi. I went through the same issue a few weeks back. Mine was a unlocked uk model brand new.
I did everything from factory resetting, to installing firmware from scratch and nothing helped.
Ultimately for me I believe it was a hardware issue and ended up returning for a full refund.
Also for me I was getting a lot of random reboots.
My model was manufactured in march.
Used the phone info app on Google play to check.
Could you check to see when yours was made.
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Phone : Samsung s7 G930F
Android: MM 6.0.1

hyperthrust said:
Hi. I went through the same issue a few weeks back. Mine was a unlocked uk model brand new.
I did everything from factory resetting, to installing firmware from scratch and nothing helped.
Ultimately for me I believe it was a hardware issue and ended up returning for a full refund.
Also for me I was getting a lot of random reboots.
My model was manufactured in march.
Used the phone info app on Google play to check.
Could you check to see when yours was made. View attachment 3851130
Phone : Samsung s7 G930F
Android: MM 6.0.1
Click to expand...
Click to collapse
Hi mate thanks for replying.
Mine was made in April according to that app.
I think I fixed the issue, and it was to do with 'Mediaserver' being the number one thing using my battery up. So I reset the phone, cleared the cache etc and it seems to work fine now with no crashes. It's a shame because the average user would just buy the phone and not even think about doing what I did.
My phone still gets warm though. Did you find that? And if applicable does your new s7 gets warm too?

sstanton86 said:
Hi mate thanks for replying.
Mine was made in April according to that app.
I think I fixed the issue, and it was to do with 'Mediaserver' being the number one thing using my battery up. So I reset the phone, cleared the cache etc and it seems to work fine now with no crashes. It's a shame because the average user would just buy the phone and not even think about doing what I did.
My phone still gets warm though. Did you find that? And if applicable does your new s7 gets warm too?
Click to expand...
Click to collapse
Mine gets warm too, so I downloaded GSam to monitor the temperature. After monitoring the temperature for a while I realized that my nexus 5 runs hotter but I don't notice it cause it's made out of plastic instead of metal/glass.

hyperthrust said:
Hi. I went through the same issue a few weeks back. Mine was a unlocked uk model brand new.
I did everything from factory resetting, to installing firmware from scratch and nothing helped.
Ultimately for me I believe it was a hardware issue and ended up returning for a full refund.
Also for me I was getting a lot of random reboots.
My model was manufactured in march.
Used the phone info app on Google play to check.
Could you check to see when yours was made. View attachment 3851130
Phone : Samsung s7 G930F
Android: MM 6.0.1
Click to expand...
Click to collapse
Yours is rooted? Why is Knox flipped?

Yes, it is or was. I was having the problems before rooting and after rooting.
Made no difference at all.
Mine was just defective. No software updates made a difference.
Phone : Samsung s7 G930F
Android: MM 6.0.1

I went into o2 store earlier today explained the problem, and because i was in my 14 day period i got it replaced no questions asked. So far even though this phone was manufactured a month prior to the one i returned (March), it seems fine and was only warm downloading the latest updates. Hopefully im on to a winner here!

Hey,
I have the same problem!
I have tried many things but not rooted my phone or did any modificiation.
I found out that I got these problems because of my Spotify App and I am sure the actual version of Spotify causes a big problem deep in the system of the S7.
Have you an idea how I could prove that?
I removed my Spotify App for 2 weeks and had not even one problem. Since I reinstalled Spotify, I get all those issues again

sstanton86 said:
I went into o2 store earlier today explained the problem, and because i was in my 14 day period i got it replaced no questions asked. So far even though this phone was manufactured a month prior to the one i returned (March), it seems fine and was only warm downloading the latest updates. Hopefully im on to a winner here!
Click to expand...
Click to collapse
So the new one doesn't get slightly warm after browsing for more than 20 minutes?
Are you using a case?

Travis Bickle said:
So the new one doesn't get slightly warm after browsing for more than 20 minutes?
Are you using a case?
Click to expand...
Click to collapse
Slightly warm. Was during downloads etc but not anything abnormal or to worry about. The other handset was clearly faulty.
No case either for now.

Fingerprint hardware not available

Since the laat update im getting this annoying message, the fingerprint goes completely unusable and it is pretty random. It sometimes work and sometimes don't. After restart or turning on it works, but at some point it stopped.
No drops or similar situations to believe it got it damage.
Any one experiencing this?
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CM17X said:
Since the laat update im getting this annoying message, the fingerprint goes completely unusable and it is pretty random. It sometimes work and sometimes don't. After restart or turning on it works, but at some point it stopped.
No drops or similar situations to believe it got it damage.
Any one experiencing this?
View attachment 4548628
Click to expand...
Click to collapse
I had this issue once, but it was due to drops, the cable connected to the fingerprint scanner inside the device was a little loose, so all they did was tighten it
you might think its not due to heavy drops, but the slightest drops could cause a disconnection I dont think the issue is software related, if so try different ways, try getting back to nougat, or using xperia companion for software repair, try these methods if the issue persists it means it is a hardware related issue.
I also think its the case because even when the device get the easiest drop that to you its not even concidered a drop, could cause an issue in this particular device.
dont worry, nothing is damaged if you are under warranty and the device looks undamaged as you claim, then you should be covered.
even if youre not under warranty, send your device to sony center, tell them about the problem, i dont think it would cost you so much.
its just a matter of tightening the cables and connections (in my opinion).

madshark2009 said:
I had this issue once, but it was due to drops, the cable connected to the fingerprint scanner inside the device was a little loose, so all they did was tighten it
you might think its not due to heavy drops, but the slightest drops could cause a disconnection I dont think the issue is software related, if so try different ways, try getting back to nougat, or using xperia companion for software repair, try these methods if the issue persists it means it is a hardware related issue.
I also think its the case because even when the device get the easiest drop that to you its not even concidered a drop, could cause an issue in this particular device.
dont worry, nothing is damaged if you are under warranty and the device looks undamaged as you claim, then you should be covered.
even if youre not under warranty, send your device to sony center, tell them about the problem, i dont think it would cost you so much.
its just a matter of tightening the cables and connections (in my opinion).
Click to expand...
Click to collapse
Im not sure. After hard reset, it tarted to work normally and actually asked me for fingrprints, bt after set up all the phone, even the software option to manage your finger prints was gone.

CM17X said:
Im not sure. After hard reset, it tarted to work normally and actually asked me for fingrprints, bt after set up all the phone, even the software option to manage your finger prints was gone.
Click to expand...
Click to collapse
yes it does seem like a loose connection, some times the electric circle is ok then the fingerprint works for a while, then outta no where the cord connecting of the fingerprint to the motherboard gets some how slightly moved from its position then the electric circle is open and there is no connection from the motherboard to the Fingerprint scanner so it does seem like that, if youre still uncertain you can always perform a software repair or revert back to nougat but I'm almost certain that its NOT a software related issue.
I do suggest you sending your device to a Sony center in your area to have it looked at.
even if youre not under warranty, tell them you highly believe its just a connection issue, it shouldnt cost much, but if they checked and claim that its something rather so expensive, you can deny their request of fixing the issue.
but again if you are certain your device looks undamaged and as good as new with only minor scratches and no sign of a significant drop damage or water damage then in my opinion youre good to go.
If you also think Sony will use any excuse to make you pay for only "spectating" your device for issues in case you are not under warranty, if the amount is low I think its only fair you confirm the suggestion.
in case you think they would charge you so much and you are uncertain of how much they would make you pay, I believe a phone call to Sony center for information confirmation should tell you exactly what you need to know.
in case none of the solutions were good enough for you, you can always use Youtube or Google to help you open your device by yourself and make sure the fingerpring scanner is perfectly connected, or buy that part by your self and install it if you think it would be a more cost efficient solution.

This is bad.

CM17X said:
This is bad.
Click to expand...
Click to collapse
no its not really bad dude, call sony support center in your area and ask for information on the problem and ask them if they charge a lot
are you not under warranty?

Question Camera Error/Failed

Hello!
Anyone else having this kind of problem? Here is an intermittent error, sometimes it appears when trying to take a picture, sometimes when recording. I've done everything on the internet to solve this problem, but nothing solves. Apparently it resolves for a while but ends up coming back.
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Try clearing system cache.
Clearing cam data.
Disable global power management... destroyer of worlds.
May be a 3rd party app causing this.
When it happens immediately go to Device Care>memory and see what apps just loaded on the top of the list of cache apps. Many times this can lead you to the culprit.

if you haven't yet, reproduce the issue then submit error report to samsung members app > get help > error report.
also, I suggest you try booting to SafeMode and see if the issue reproduces. You noted that it was somewhat random, but give it a few tries and see if it reproduces. If it doesn't the there is a chance that it's caused by 3rd party app.
Lastly, could you share the phone's model number, software version running, and the camera app's version

I am experiencing the same exact issue. It's not consistent which is really annoying. Hard reset helped a little bit. Cleared data and cache and that didn't help. Factory reset didn't help me either. SM-S908U SP1A.210812.016.S908USQU1AVC8 Camera version 12.0.01.50

b00st4ddicted said:
I am experiencing the same exact issue. It's not consistent which is really annoying. Hard reset helped a little bit. Cleared data and cache and that didn't help. Factory reset didn't help me either. SM-S908U SP1A.210812.016.S908USQU1AVC8 Camera version 12.0.01.50
Click to expand...
Click to collapse
Return it if you can. It could be a hardware issue.

Eramix3 said:
Hello!
Anyone else having this kind of problem? Here is an intermittent error, sometimes it appears when trying to take a picture, sometimes when recording. I've done everything on the internet to solve this problem, but nothing solves. Apparently it resolves for a while but ends up coming back.
Click to expand...
Click to collapse
I actually had this issue about 2 weeks ago on my Verizon S22 Ultra. About 2 weeks ago in the morning, I grabbed my phone to take some pics. I had been walking with it in my pocket for a bit. When I pulled it out, I noticed my phone was a bit hot, I tried taking a few photos of something and I was in direct sunlight and that error popped up. I closed the app, tried again and got the same pop up, I was holding the phone in landscape mode as well when this kept happening in direct sunlight that was behind me.
A few hours later I was taking pics and it worked fine and has been taking pics ever since without issue. Not sure why it happened but it hasn't happened since the 2 times it popped up about 2 weeks ago.

Justinphxaz said:
I actually had this issue about 2 weeks ago on my Verizon S22 Ultra. About 2 weeks ago in the morning, I grabbed my phone to take some pics. I had been walking with it in my pocket for a bit. When I pulled it out, I noticed my phone was a bit hot, I tried taking a few photos of something and I was in direct sunlight and that error popped up. I closed the app, tried again and got the same pop up, I was holding the phone in landscape mode as well when this kept happening in direct sunlight that was behind me.
A few hours later I was taking pics and it worked fine and has been taking pics ever since without issue. Not sure why it happened but it hasn't happened since the 2 times it popped up about 2 weeks ago.
Click to expand...
Click to collapse
Exactly same issue here

b00st4ddicted said:
I am experiencing the same exact issue. It's not consistent which is really annoying. Hard reset helped a little bit. Cleared data and cache and that didn't help. Factory reset didn't help me either. SM-S908U SP1A.210812.016.S908USQU1AVC8 Camera version 12.0.01.50
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you are fully updated and even the app is up to date... hence it implies that it's not really a software issue... or even if it is, it's specific to your device or handful of people.
I would assume hardware issue and visit authorized repair center (you can also report the issue to samsung just to cover all grounds and receive confirmation that it's not a software issue).

I have a US Snapdragon 512GB version and been having the same issue since 2 months. It's very annoying. I had few software updates in this period and hoped that it would fix it but no luck.
I don't know if it's a hardware of software issue at this point. I took it to couple of service centers they don't have the parts in stock to replace camera module

It does sound like it is a hardware problem. You may have to either do a warranty replacement, or send it to Samsung for repairs.
In either case, it won't be an immediate fix.

krishkanth787 said:
I have a US Snapdragon 512GB version and been having the same issue since 2 months. It's very annoying. I had few software updates in this period and hoped that it would fix it but no luck.
I don't know if it's a hardware of software issue at this point. I took it to couple of service centers they don't have the parts in stock to replace camera module
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oh snap~ repair centers are running out of parts now???? could it be the supply shortage hitting the repair businesses too