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I'm not sure if people are just really downplaying the bugs their experiencing, or maybe Canada just got a big batch of bad phones but it seems nobody online is having the problems me and a few friends are having with our phones. When 5.0 first arrived I was shocked to find I experienced none of the bugs that everyone was complaining about, 2 weeks later and my phone in unusable. A factory reset seems to clean things up but within another week my phone will become unusable again. I thought maybe my phone had broken until I spoke to some friends and found out that multiple (5+) are having the exact same issues. So my question is what's going on with the n5? How is yours working? I'm extremely disappointed this time around after the great experience I had with the galaxy nexus and n4 and would even say I was a nexus fanboy. After having the n5 since launch I have decided that I will no longer be buying nexus phones, as I have has nothing but problems with the 2 n5s I have owned.
A quick list of some of the bugs I've been experiencing are:
Terrible Battery
Immense lag / lack of response in general.
Facebook Messenger chat heads seem to close themselves about 75% of the time.
Getting the keyboard to come up is a game of hit and miss.
The Wallpaper changes itself to black (my indicator things are about to get crazy)
Data/WiFi often just stop working, while icons in the status bar appear normal
About 1 in every 4 notifications I get fails to actually send a notification.
I get a constant "attempting to reconnect in x seconds" while connected to my moto 360.
My navbar/status bar often disappear.
And the annoying "bug report captured" bug that has been persistent since I got the phone.
I've had these problems on stock 5.0, 5.0.1 as well as all custom Roms up to 5.0.2
I've even tried going back to KK, while greatly improved, I still experience much of the same problems.
Does anyone else have these or similar problems? Has anyone found anything that runs stable? Or is it just time I move on and get myself an HTC?
Using my N5 in germany and it's the best phone I've ever held in my hands Running CM12 (based on Lollipop) for now. Have also been using stock Lollipop for a few months. Both run extremely stable. To be honest: I never heard about your issues. I'm not that big of a fanboy. Never owned a Nexus device before, but I guess I'll never move away from Nexus
Just my honest opinion about the device
By the way: I've got a moto 360, too. And the connection is great - up to 10 meters at least and no random disconnects
I have zero issues with mine, but I'm on stock 4.4.4 so that may have something to do with it. I'm not a fan of Lollipop at all. Too many bugs, and I don't like the look of it.
After one year with my Nexus 5, running stock no root, never a problem. I'm a former owner of HTC flagships phones, never a problem with them.
Sent from my Nexus 5 using Tapatalk
Using Stock 5.0.1 rooted and with ElementalX kernel is good for me and have been using that setup for over a month now. No issues like what you're describing at all. :S
No problems here like that. Bug report issue is normally a poorly fitting case
Hmm... So it seems that the only people that are having these bugs live in my area... Do you think its possible we all got a bad batch of n5s at the rogers store here?
Edit: everyone experiencing these issues has bought their phones from rogers stores here in my city.
OFWGKTADGAF said:
Hmm... So it seems that the only people that are having these bugs live in my area... Do you think its possible we all got a bad batch of n5s at the rogers store here?
Edit: everyone experiencing these issues has bought their phones from rogers stores here in my city.
Click to expand...
Click to collapse
Yeah the devices purchased at the play store seem to be fine now. At first, me personally, I had tons of bugs at release. But those issues have been fixed with updates. Mainly concerning the signal and camera speed.
Thread cleaned.
If you think a report is breaking the rules or shouldn't be there for any other reason please report it and move on, antagonizing them adds nothing to the forum but makes our job harder. Thanks, Tijmen.
No issues here besides the occasional Mobile Radio active wakelock, which I did also see occasionally on KK. I did have some memory leak issues on 5.0.0 but either 5.0.1 fixed it or me removing some 3rd party background services did.
OFWGKTADGAF said:
I'm not sure if people are just really downplaying the bugs their experiencing, or maybe Canada just got a big batch of bad phones but it seems nobody online is having the problems me and a few friends are having with our phones. When 5.0 first arrived I was shocked to find I experienced none of the bugs that everyone was complaining about, 2 weeks later and my phone in unusable. A factory reset seems to clean things up but within another week my phone will become unusable again. I thought maybe my phone had broken until I spoke to some friends and found out that multiple (5+) are having the exact same issues. So my question is what's going on with the n5? How is yours working? I'm extremely disappointed this time around after the great experience I had with the galaxy nexus and n4 and would even say I was a nexus fanboy. After having the n5 since launch I have decided that I will no longer be buying nexus phones, as I have has nothing but problems with the 2 n5s I have owned.
A quick list of some of the bugs I've been experiencing are:
Terrible Battery
Immense lag / lack of response in general.
Facebook Messenger chat heads seem to close themselves about 75% of the time.
Getting the keyboard to come up is a game of hit and miss.
The Wallpaper changes itself to black (my indicator things are about to get crazy)
Data/WiFi often just stop working, while icons in the status bar appear normal
About 1 in every 4 notifications I get fails to actually send a notification.
I get a constant "attempting to reconnect in x seconds" while connected to my moto 360.
My navbar/status bar often disappear.
And the annoying "bug report captured" bug that has been persistent since I got the phone.
I've had these problems on stock 5.0, 5.0.1 as well as all custom Roms up to 5.0.2
I've even tried going back to KK, while greatly improved, I still experience much of the same problems.
Does anyone else have these or similar problems? Has anyone found anything that runs stable? Or is it just time I move on and get myself an HTC?
Click to expand...
Click to collapse
A reboot a day keeps the android bugs away
kevtrysmoddin said:
A reboot a day keeps the android bugs away
Click to expand...
Click to collapse
Rebooting is normally my go-to solution for problems but it doesn't seem to help these bugs. I installed CM Security and it constantly warns me about my CPU usage/RAM and battery Temperature. The culprit almost always seems to be the Facebook app (sometimes using 250+ mb of RAM just for background services) Could this be a bug with the Facebook app making my phone perform poorly... Does anyone know of any solid alternatives to the official Facebook app?
OFWGKTADGAF said:
Rebooting is normally my go-to solution for problems but it doesn't seem to help these bugs. I installed CM Security and it constantly warns me about my CPU usage/RAM and battery Temperature. The culprit almost always seems to be the Facebook app (sometimes using 250+ mb of RAM just for background services) Could this be a bug with the Facebook app making my phone perform poorly... Does anyone know of any solid alternatives to the official Facebook app?
Click to expand...
Click to collapse
Fast for Facebook I'd a good alternative
I've been without issues since the factory images were first released, running CM12 CAF builds without issues (besides cm12 bugs)
So call me crazy but I deleted the Facebook and Messenger apps about 6 hours ago and have had 0 problems since... I'm using the official Facebook "Lite" apk I found online and while it is very ugly, things are running much smoother, just hoping that maybe this will solve the bugs I've been experiencing and I'll be able to help my friends get there phones back to a usable state.
OFWGKTADGAF said:
I'm not sure if people are just really downplaying the bugs their experiencing, or maybe Canada just got a big batch of bad phones but it seems nobody online is having the problems me and a few friends are having with our phones. When 5.0 first arrived I was shocked to find I experienced none of the bugs that everyone was complaining about, 2 weeks later and my phone in unusable. A factory reset seems to clean things up but within another week my phone will become unusable again. I thought maybe my phone had broken until I spoke to some friends and found out that multiple (5+) are having the exact same issues. So my question is what's going on with the n5? How is yours working? I'm extremely disappointed this time around after the great experience I had with the galaxy nexus and n4 and would even say I was a nexus fanboy. After having the n5 since launch I have decided that I will no longer be buying nexus phones, as I have has nothing but problems with the 2 n5s I have owned.
A quick list of some of the bugs I've been experiencing are:
Terrible Battery
Immense lag / lack of response in general.
Facebook Messenger chat heads seem to close themselves about 75% of the time.
Getting the keyboard to come up is a game of hit and miss.
The Wallpaper changes itself to black (my indicator things are about to get crazy)
Data/WiFi often just stop working, while icons in the status bar appear normal
About 1 in every 4 notifications I get fails to actually send a notification.
I get a constant "attempting to reconnect in x seconds" while connected to my moto 360.
My navbar/status bar often disappear.
And the annoying "bug report captured" bug that has been persistent since I got the phone.
I've had these problems on stock 5.0, 5.0.1 as well as all custom Roms up to 5.0.2
I've even tried going back to KK, while greatly improved, I still experience much of the same problems.
Does anyone else have these or similar problems? Has anyone found anything that runs stable? Or is it just time I move on and get myself an HTC?
Click to expand...
Click to collapse
I know it's really late in the game now, but have you tried starting in safe mode to see if you have the same issues? It could be an app causing all the grief.
Has anyone else experienced problems with call quality on their Pixel 3 or Pixel 3XL?
The issue I'm referring to is the one where you can hear the other party, but they cannot hear you.
I have a Pixel 3 (my wife) and 3XL (mine). Both my wife and I are told nearly every call we make that we are breaking up or sound like we are robots or underwater. I even RMAed the P3 and have the same problem.
Its a tricky problem to notice right away, because it depends on other people telling you that the call quality sucks. The quality is fine on the P3 side.
Google seems content to ignore the issue.
There are multiple threads on this over on the official Google product forums with hordes of people chiming in that they have the same issue, and nothing fixes it. I'm starting a thread here, because I've seen almost no mention of it on XDA.
Yeah, there are a few threads on XDA about this already. There is no real fix or solution, but my personal opinion is that it is caused by relatively weak signal strength, but not because of the carrier, but because something in the Pixel 3 does not grab onto cellular signals as well as it should. My wife and I have both suffered with this until T-Mobile gave us a cell spot to install in our house. Now, the issue is gone when calling from home but pops up again when we leave the house. And we are not in small town (Houston, TX). This issue didn't happen with either of our Pixel 2, iPhones, or Honor 8 Devices. RMA replacement didn't fix it either.
Me too. Call issues with Pixel 3XL on 4G/LTE. Telus, Canada.
Sent from my [device_name] using XDA-Developers Legacy app
Same here on T-Mobile US.
Sent from my Pixel 3 using Tapatalk
Just a thought. Couldn't we just start a petition on one of the free petition sites and point all forums and sites to that location to get Google to address the problem? Eg.
Google Pixel 3/3XL Calling Issues
Google has failed to even acknowledge many of the known 4G/LTE issues of the Pixel 3/3XL. Through this petition I hope to make visible how large this problem is and force Google into acknowledging and addressing these various issues.
Poor connection issues during 4G/LTE phone conversations including but not limited to:
a.) buzzing, static, interference
b.) dropped calls
c.) voice delays
d.) inaudible voice
A large amount of users have already tried resolving these problems through Google's customer support channels and RMA's processes to no avail.
Although various users have discovered temporary workarounds by disabling features and settings on their phones, nothing has totally rectified these aforementioned problems. Google's customers deserve to have their devices operate as advertised. By failing to acknowledge any problem exists with these phone's during regular 4G/LTE conversations Google has demonstrated bad faith. Furthermore they continue to sell the device knowing people will experience these issues. If you are experiencing any of the aforementioned problems please take the time to sign this petition.
Sent from my [device_name] using XDA-Developers Legacy app
Do it up and I'll sign it. Online petitions don't really have a great track record for being effective, but anything to raise awareness. Its not getting a lot of traction on this forum, but the activity on other sites and social media indicates that its affecting a very large number of people. After doing more research on this, I would go so far as to say it is the most important and widespread defect that exists in the Pixel 3 line at the moment, and Google is totally ignoring it.
It literally stops people from using their phone as a phone.
I suspect this issue might heat up in the near future. Lots of people will have received the P3 over Christmas, and will soon be discovering that no one can hear them when they talk. There is likely to be an influx of confused, disappointed, and frustrated people throughout January.
Google has been able to ignore it because of the lack of coverage. Anything to spread awareness is good. I would sign a petition. I will say that I'm hoping not to be a Pixel 3 owner in the near future. I'm fighting with Google to authorize a return for my 3XL and my wifes 3, but their support has been a nightmare to deal with. I may have to go through Mastercard for a charge-back. I know someone I work with who did that, and she claims that the person she dealt with at Mastercard was well aware of the issue and the Pixel 3 is a popular charge-back over the last month.
I plan on purchasing a Oneplus 6t for myself and my wife. I will do so out of pocket if I have to. Its not perfect, but Oneplus seems to be on point with acknowledging issues, and the model has a fairly solid track record so far.
A $1500 lesson learned not to buy hardware from Google again.
JohnnyRebel said:
Just a thought. Couldn't we just start a petition on one of the free petition sites and point all forums and sites to that location to get Google to address the problem? Eg.
Google Pixel 3/3XL Calling Issues
Google has failed to even acknowledge many of the known 4G/LTE issues of the Pixel 3/3XL. Through this petition I hope to make visible how large this problem is and force Google into acknowledging and addressing these various issues.
Poor connection issues during 4G/LTE phone conversations including but not limited to:
a.) buzzing, static, interference
b.) dropped calls
c.) voice delays
d.) inaudible voice
A large amount of users have already tried resolving these problems through Google's customer support channels and RMA's processes to no avail.
Although various users have discovered temporary workarounds by disabling features and settings on their phones, nothing has totally rectified these aforementioned problems. Google's customers deserve to have their devices operate as advertised. By failing to acknowledge any problem exists with these phone's during regular 4G/LTE conversations Google has demonstrated bad faith. Furthermore they continue to sell the device knowing people will experience these issues. If you are experiencing any of the aforementioned problems please take the time to sign this petition.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'll sign it as well. Nice write-up
Sent from my Pixel 3 using Tapatalk
---------- Post added at 10:59 AM ---------- Previous post was at 10:55 AM ----------
When it's family or friends on the other line it's a nuisance, but when it's an important business call and you've been forwarded through several layers of customer service with no way to call back if it happens it really creates a headache.
Sent from my Pixel 3 using Tapatalk
Well one thing that has fixed mine was simple troubleshooting. These are the steps I've done.
1. Force Stop the Phone app
2. Clear both cache and Storage for Phone App
3. Uninstall and reinstall the updates for the Phone App
4. Reset WiFi, Mobile, & Bluetooth
5. Restarted the phone.
So far going 3 days without any issues with it. Still monitoring it but so far so good.:fingers-crossed:
rtlalipon said:
Well one thing that has fixed mine was simple troubleshooting. These are the steps I've done.
1. Force Stop the Phone app
2. Clear both cache and Storage for Phone App
3. Uninstall and reinstall the updates for the Phone App
4. Reset WiFi, Mobile, & Bluetooth
5. Restarted the phone.
So far going 3 days without any issues with it. Still monitoring it but so far so good.:fingers-crossed:
Click to expand...
Click to collapse
Why didn't I just think of "simple troubleshooting"? If that fixed your problem I'm happy to hear it. The closest I came to eliminating the problems was my 4th complete factory reset. Then instead of restoring settings, apps, etc. via the cable from my 2016 Pixel, I manually restored my contacts from my Gmail account online. I made sure to not install any additional apps for testing. Then I installed the latest updates/security patches. This did seem to eliminate some of my other minor issues but did not fix the calling issue. Disabling 4G did, but why should I have to use the 3G network on my brand new phone. I also tested various beta apps like phone (Google's dialer) to see if they might address the problem. I tried different dialers and also preformed various safe-mode tests. I tested my phone in multiple cities (London, Windsor, Sarnia, Goderich, Wasaga Beach). I'm pretty sure at this point software cannot fix it. Don't get me wrong, a patch might come along that can mask or hide the problem but I think the only true fix would be hardware replacement.
Sent from my [device_name] using XDA-Developers Legacy app
Well just saw there was a new carrier services update. Maybe a glimmer of hope.
Sent from my Pixel 3 using Tapatalk
Same problem, T-Mobile NL here.. sometimes I'm hard to hear..
Same issues here, Partner (Orange) IL.
Weird buzzing (really weak though) static background noise, sometimes people tell me that I'm cutting off (I hear them great on my end).
Luckily, I don't use the device so much for phone calls these days, but it's a damn shame.
Carrier Services?
perfoliate said:
Well just saw there was a new carrier services update. Maybe a glimmer of hope
Click to expand...
Click to collapse
This one? Carrier Services
I have an older version installed. The Google Play web site shows a newer version. They must be rolling it out in waves?
perfoliate said:
Well just saw there was a new carrier services update. Maybe a glimmer of hope.
Click to expand...
Click to collapse
Unfortunately, no.
Carrier Services doesn't effect call quality. It's an RCS client, which has to do with messaging.
Besides, people on the official product forum are saying the issue persists following the Jan 9 carrier services upgrade, the Jan security upgrade, and with the beta phone app.
Sadly, it looks like this is hardware.
Most people, including myself, notice that the problem goes away when you disable WiFi. I suspect there is a conflict between transmitters (eg. phone and wifi radios fighting over power, etc). It really should be a recall, but I bet Google will just band-aid it with a software patch that automatically disables then re-enables WiFi during phone calls. Most people won't notice their WiFi turning off during phone calls anyway.
Either way, QA on google hardware seems to be steadily declining since the Pixel 1. Looks like Google is realizing they can get away with it.
To those of you in this thread who are having problems, please check your signal strength and report your results to this thread:
https://forum.xda-developers.com/pixel-3/how-to/finally-solve-call-quality-issue-t3888549
I got an RMA device. Still have the issue with VoLTE enabled. I still get the screen flash with unlock, too. I will have to go back to plaguing their customer service for a refund. I'm not going through six phones. I just want my money back so I can get the hell away from this company.
I've used WiFi calling to help in house with weak coverage
It looks like this problem wont ever get any traction with Google even though there seems to be a lot of people having the same sound issues. Its sad though because this is such a great phone to have such a profound basic issue. I like to use my speakerphone when I receive calls and no one can hear me when they first call. I have to play with the speakerphone button switching it off and on for them to even hear me a little bit?? I guess millions have to have the same problem in order to get a fix. I see some people say to turn off advanced calling,,,well I shouldnt have to do that for one,,,and if I do my android wear watches wont work.
Wonder if anyone has tried a custom rom here and if the problem still exists?
It frustrates the living **** out of me, I am sorry - but reading about all the people here who has this TOTALLY unacceptable issue with their brand new Pixel 3 saddens me deeply! Google doesn't seem to really give a dang about it, as there are no official comments either confirming the issue or reporting on it as some work-in-progress.
Is it paranoid to think that this is a deep hardware issue that is "too expensive" for Google to acknowledge? Because, I mean, as a professional who relies on my phone in work, I have pissed off about 10-15 potential customers the last month, and my mom and dad, quite a lot as well. To the point where they get frustrated because of the choppy quality.
When it happens I tend to get a small x over my signal. As if signal is lost.
I am following all threads closely and will report back if Google support ever hits me back with that promised phone call...
Sending peace and love to my fellow brothers who has this frustrating issue! I feel you
pacificwing said:
Has anyone else experienced problems with call quality on their Pixel 3 or Pixel 3XL?
The issue I'm referring to is the one where you can hear the other party, but they cannot hear you.
I have a Pixel 3 (my wife) and 3XL (mine). Both my wife and I are told nearly every call we make that we are breaking up or sound like we are robots or underwater. I even RMAed the P3 and have the same problem.
Its a tricky problem to notice right away, because it depends on other people telling you that the call quality sucks. The quality is fine on the P3 side.
Google seems content to ignore the issue.
There are multiple threads on this over on the official Google product forums with hordes of people chiming in that they have the same issue, and nothing fixes it. I'm starting a thread here, because I've seen almost no mention of it on XDA.
Click to expand...
Click to collapse
I get this, it's reception issue. I fixed it by keeping data on so it uses VoLte 4G HD voice whatever it's called.
I have the issue with my Mate 20 Pro as well but the Mate doesn't have VoLte to fix it.
I have been fighting problems with my widgets freezing, as well as updates from the Play Store freezing, for a long time, on my Note 9, which on on V9 of Android.
Doing a complete factory refresh fixes the problem, temporarily. All searchs turn up instructions to clear cache, etc, to no avail.
I finally did a global search on XdA and found this thread based on a Xiaomi Mi 8 with Miui 9.6.3 having the problem with the Play Store. The 'fix' was to turn off blue tooth, and reboot.
I have tried that, and what do you know...that fixes the problem...until I need blue tooth turned on.
So, I"m thinking this is a general Android problem, given it is on two different brands of phones, with two different mfgr updates, and different versions of Android.
Anyone else know of this issue, and of any fix? I'm thinking maybe Google needs to address it, and likely is not aware of the problem. I have no idea how to communicate it to Google, and no expectation that they'd pay attention to me.
ewingr said:
I have been fighting problems with my widgets freezing, as well as updates from the Play Store freezing, for a long time, on my Note 9, which on on V9 of Android.
Doing a complete factory refresh fixes the problem, temporarily. All searchs turn up instructions to clear cache, etc, to no avail.
I finally did a global search on XdA and found this thread based on a Xiaomi Mi 8 with Miui 9.6.3 having the problem with the Play Store. The 'fix' was to turn off blue tooth, and reboot.
I have tried that, and what do you know...that fixes the problem...until I need blue tooth turned on.
So, I"m thinking this is a general Android problem, given it is on two different brands of phones, with two different mfgr updates, and different versions of Android.
Anyone else know of this issue, and of any fix? I'm thinking maybe Google needs to address it, and likely is not aware of the problem. I have no idea how to communicate it to Google, and no expectation that they'd pay attention to me.
Click to expand...
Click to collapse
If you are using a custom ROM, it is probably something in the ROM that the ROM developer needs to fix, in this case, you will have to get the developer to fix this issue in the ROM itself. Post details of the issue in the thread where you got your ROM.
If you're using stock, it probably isn't something that involves Google's part of your stock firmware, it is probably something caused by your manufacturer's part of your stock firmware.
What I mean is, android devices have Google's base android OS on them, but they also have things on top of the base OS that is put there by the manufacturers and/or carriers, such as the UI that your device uses, some manufacturers use their own UI instead of the stock Google UI.(i.e. TouchWiz UI for Samsung devices, Sense UI for HTC devices, etc).
If this is the case, you need file a bug report to your specific device's manufacturer or to your specific carrier.
Sent from my SM-S767VL using Tapatalk
Yes, I am using a stock ROM. I will try notifying my carrier, although I find it interesting that the Chinese brand Xiaomi has the same problem. I don't think that would be sourced by my carrier, AT& T.
ewingr said:
Yes, I am using a stock ROM. I will try notifying my carrier, although I find it interesting that the Chinese brand Xiaomi has the same problem. I don't think that would be sourced by my carrier, AT& T.
Click to expand...
Click to collapse
That may or may not be for the same reason, maybe the two devices have the same bluetooth components and use the same drivers in the kernel, the kernels also could or could not be the same.
Sent from my SM-S767VL using Tapatalk
Well, at any rate, I guess I may dump this Note 9. I do find consistently that turning BT off it works fine, but I need BT on a lot, and it's wearing out fast to be thinking of turning it on and off.
BTW...I don't recall if I mentioned it, but my wife has a Note 9 too. I had it first, and experienced this problem. WE swapped to see what happened. Still have the problem, so both phones have it.
IN her case, she doesn't use many apps, doesn't care about updating apps, but turning BT off to do so is no problem. Only time she used BT is in the car.
Just an update...
I ended up going back to the N.ote 9. It's been working flawless for quite a while. I had decided whatever was causing the issue got fixed... But it's back tonight. And, turning off Bluetooth does NOT fix it this time.
Really frustrating.
Interesting thing...so I reloaded the Note 3-4 times trying different things. Couple interesting things I noted:
One test was to factory reset, load zero other apps, and check Play Store. It had severa apps to upead. I selected update all, and the freeze happened on the very first app. So this confirms it is not any of the third party apps that I use that is causing this.
By late evening, I had restored my phone to the way I use it. There were 20 apps that needed updating. It was stuck on the first one at 99% for 2 hourse when I went to bed.
When I got up this morning, all had updated...6 hours earlier. So at around 2:30 all apps updated one right after the other.
This feels like the PS is holding back the updates until some unknown parameter is met.
I have searched and spent a few hours reading posts about this problem. It apparently is prevalent, for years. Most of the posts talk about erasing cache and data for PS and/or Download Manager. Those and nothing else suggested is working. It's interesting that it seemed that turning off blue tooth would allow PS to work fine...a few months ago, but not now.
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
parakleet said:
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
Click to expand...
Click to collapse
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
One issue is solved! Our mesh WiFi (Cisco something or other) has some incompatibilities with some Android phones, and there were instructions on how to tweak the settings to bypass the issues
The other issues aren't a huge deal, as long as reception is fine.
AndrewVee said:
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
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Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
parakleet said:
Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
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Click to collapse
WiFi is solved - it was an incompatibility between the router and some Android devices which could be fixed with config tweaks.
I don't think the others are networking issues, but I'm always down to test (and happy to prove myself wrong) COVID makes it more difficult, but I'll probably be able to find somewhere to test wifi before the return period is up (next Friday). Hopefully the sim arrives today so I can test that way as well.
Either way, I think I'll be able to get to a point that I don't want to return the phone. At least I hope - I'm really happy with it other than these tiny issues.
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
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Did u update phone as soon as you booted for first time?
kenbrownstone said:
Did u update phone as soon as you booted for first time?
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Yep.
AndrewVee said:
Yep.
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If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
kenbrownstone said:
If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
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That's great advice, I can't believe I didn't think of it. It also sounds like a huge pain, but I'll def try it if I'm on the fence about returning this weekend.
Still waiting for OnTrac to deliver my sim - just want to give a shout out to them as the worst shipper around
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
With most of Googles stuff running through Chrome. Are you sure the videos that say, can't be played, might be blocked by an ad blocker? I have had none of the issues with the 8T+ 5G and the reception is on par with my 8 and 7 Pro.
raszop said:
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
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That sucks. My first experience with them was the OnePlus One, and this device is so much better, it's hard to even compare.
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
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T-Mobile doesn't update them. OnePlus does! T-Mobile also charges a $50 restocking fee, per device.
I bought directly from OnePlus.
I've have nothing but great experiences with oneplus. I moved away from samsung for oneplus. I figure this: you have 120hz refresh rate, 12 gb of ram and 256 gb of internal storage for 749.99. I mean, come on.....
do you want you phone to cost as much as your rent? <joke>
---------- Post added at 12:49 PM ---------- Previous post was at 12:30 PM ----------
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
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Click to collapse
True, oneplus updates thru t-mobile lags hard. Now, on other hand, if I had the means, I totally buy it outright from oneplus themselves.
I do see your point. =)
Alright, I'm just gonna do a quick update.
First, OnTrac really does suck, they accidentally sent my brother's sim to another state, and mine has no status updates 4 days after it was supposed to be delivered.
BUT I didn't know you can just pay $10 for a Fi sim at BestBuy, so now I'm all set!
As for the issues:
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
Click to expand...
Click to collapse
WiFi: Fixed. Router incompatibility, but tweaked settings allowed the 8t to connect.
YouTube Music: Not sure, but it seems fine, and overall not a very big issue if I have to force quit occasionally.
Reception: Can't say 100%, but had 5G inside of BestBuy, and LTE/5G at home with full bars, so I'm pretty content to say this is fine.
Chrome Update: My brother rebooted his phone and the problem went away *shrug*
Video Playback in Google News: As @parakleet said, this is somehow a networking issue! Works fine when I disable wifi! I'm baffled that it's not an issue on other phones at home, but happy to be proved wrong.
So, overall, I'm now excited to have an 8T I can use as an actual phone, and it seems stable and working
Hi. I have not visited since some time this great place, but for some time i'm encounter some issues with my S21+, Exynos version with 8Gb/128Gb.
More exactly, i have some long waiting-times when i'm opening some apps during my home connection via Wi-Fi, on both versions: 2.4Ghz and 5Ghz. For instance, Samsung Weather almost is not updating when i'm requesting this or if i'm opening the app. On other apps, local one, similar with ebay, i cannot access my account, it just shows me that is loading, but nothing happens. Strange is that if i'm connected via mobile-data, i don't have this issues. This leads me to believe that is something wrong with my Wi-Fi connections, only that i don't know what's the problem. I'm having a lot of other devices connected to wi-fi and no issue. I'm owing this phone since more than one year and this issues i'm encounter only in the last 1,5months, i would say. I remember that also in the past i've encounter same issues with the former galaxy phones i have owned: Galaxy S9 and Galaxy S20+. Last week i've also performed two times Factory Reset from the Recovery, but seems that this annoying issues continue. This is the reason i've finally landed here as seems for me the last place to receive some advices. During first reset i've restored some backups i've did before, but noticed the same problems. Second time i did not restored anything and no improvements. I really don't understand what should be wrong with my wi-fi network as long as is worked for one year and afterwards suddenly it creates me headaches. Phone is updated to the latest available OTA software which is Android 12, ONE UI 4.1, baseband ver: ...CVH7
Any advices will be kindly appreciated. Somehow, Samsung is trying to convince me that i need to upgrade? Which seems sad for me after so many years spent with them, more than ten years when i have owned i think all their galaxy models.
I've found the answer to my trouble. Seems i was not alone. The solve is to disable IPv6 from your router and this type of issues are solved later. Topic closed.