Call Quality (Other people can't hear me) - Google Pixel 3 Questions & Answers

Call Quality (Other people can't hear me) - Google Pixel 3 Questions & Answers

Has anyone else experienced problems with call quality on their Pixel 3 or Pixel 3XL?
The issue I'm referring to is the one where you can hear the other party, but they cannot hear you.
I have a Pixel 3 (my wife) and 3XL (mine). Both my wife and I are told nearly every call we make that we are breaking up or sound like we are robots or underwater. I even RMAed the P3 and have the same problem.
Its a tricky problem to notice right away, because it depends on other people telling you that the call quality sucks. The quality is fine on the P3 side.
Google seems content to ignore the issue.
There are multiple threads on this over on the official Google product forums with hordes of people chiming in that they have the same issue, and nothing fixes it. I'm starting a thread here, because I've seen almost no mention of it on XDA.

Yeah, there are a few threads on XDA about this already. There is no real fix or solution, but my personal opinion is that it is caused by relatively weak signal strength, but not because of the carrier, but because something in the Pixel 3 does not grab onto cellular signals as well as it should. My wife and I have both suffered with this until T-Mobile gave us a cell spot to install in our house. Now, the issue is gone when calling from home but pops up again when we leave the house. And we are not in small town (Houston, TX). This issue didn't happen with either of our Pixel 2, iPhones, or Honor 8 Devices. RMA replacement didn't fix it either.

Me too. Call issues with Pixel 3XL on 4G/LTE. Telus, Canada.
Sent from my [device_name] using XDA-Developers Legacy app

Same here on T-Mobile US.
Sent from my Pixel 3 using Tapatalk

Just a thought. Couldn't we just start a petition on one of the free petition sites and point all forums and sites to that location to get Google to address the problem? Eg.
Google Pixel 3/3XL Calling Issues
Google has failed to even acknowledge many of the known 4G/LTE issues of the Pixel 3/3XL. Through this petition I hope to make visible how large this problem is and force Google into acknowledging and addressing these various issues.
Poor connection issues during 4G/LTE phone conversations including but not limited to:
a.) buzzing, static, interference
b.) dropped calls
c.) voice delays
d.) inaudible voice
A large amount of users have already tried resolving these problems through Google's customer support channels and RMA's processes to no avail.
Although various users have discovered temporary workarounds by disabling features and settings on their phones, nothing has totally rectified these aforementioned problems. Google's customers deserve to have their devices operate as advertised. By failing to acknowledge any problem exists with these phone's during regular 4G/LTE conversations Google has demonstrated bad faith. Furthermore they continue to sell the device knowing people will experience these issues. If you are experiencing any of the aforementioned problems please take the time to sign this petition.
Sent from my [device_name] using XDA-Developers Legacy app

Do it up and I'll sign it. Online petitions don't really have a great track record for being effective, but anything to raise awareness. Its not getting a lot of traction on this forum, but the activity on other sites and social media indicates that its affecting a very large number of people. After doing more research on this, I would go so far as to say it is the most important and widespread defect that exists in the Pixel 3 line at the moment, and Google is totally ignoring it.
It literally stops people from using their phone as a phone.
I suspect this issue might heat up in the near future. Lots of people will have received the P3 over Christmas, and will soon be discovering that no one can hear them when they talk. There is likely to be an influx of confused, disappointed, and frustrated people throughout January.
Google has been able to ignore it because of the lack of coverage. Anything to spread awareness is good. I would sign a petition. I will say that I'm hoping not to be a Pixel 3 owner in the near future. I'm fighting with Google to authorize a return for my 3XL and my wifes 3, but their support has been a nightmare to deal with. I may have to go through Mastercard for a charge-back. I know someone I work with who did that, and she claims that the person she dealt with at Mastercard was well aware of the issue and the Pixel 3 is a popular charge-back over the last month.
I plan on purchasing a Oneplus 6t for myself and my wife. I will do so out of pocket if I have to. Its not perfect, but Oneplus seems to be on point with acknowledging issues, and the model has a fairly solid track record so far.
A $1500 lesson learned not to buy hardware from Google again.

JohnnyRebel said:
Just a thought. Couldn't we just start a petition on one of the free petition sites and point all forums and sites to that location to get Google to address the problem? Eg.
Google Pixel 3/3XL Calling Issues
Google has failed to even acknowledge many of the known 4G/LTE issues of the Pixel 3/3XL. Through this petition I hope to make visible how large this problem is and force Google into acknowledging and addressing these various issues.
Poor connection issues during 4G/LTE phone conversations including but not limited to:
a.) buzzing, static, interference
b.) dropped calls
c.) voice delays
d.) inaudible voice
A large amount of users have already tried resolving these problems through Google's customer support channels and RMA's processes to no avail.
Although various users have discovered temporary workarounds by disabling features and settings on their phones, nothing has totally rectified these aforementioned problems. Google's customers deserve to have their devices operate as advertised. By failing to acknowledge any problem exists with these phone's during regular 4G/LTE conversations Google has demonstrated bad faith. Furthermore they continue to sell the device knowing people will experience these issues. If you are experiencing any of the aforementioned problems please take the time to sign this petition.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'll sign it as well. Nice write-up
Sent from my Pixel 3 using Tapatalk
---------- Post added at 10:59 AM ---------- Previous post was at 10:55 AM ----------
When it's family or friends on the other line it's a nuisance, but when it's an important business call and you've been forwarded through several layers of customer service with no way to call back if it happens it really creates a headache.
Sent from my Pixel 3 using Tapatalk

Well one thing that has fixed mine was simple troubleshooting. These are the steps I've done.
1. Force Stop the Phone app
2. Clear both cache and Storage for Phone App
3. Uninstall and reinstall the updates for the Phone App
4. Reset WiFi, Mobile, & Bluetooth
5. Restarted the phone.
So far going 3 days without any issues with it. Still monitoring it but so far so good.:fingers-crossed:

rtlalipon said:
Well one thing that has fixed mine was simple troubleshooting. These are the steps I've done.
1. Force Stop the Phone app
2. Clear both cache and Storage for Phone App
3. Uninstall and reinstall the updates for the Phone App
4. Reset WiFi, Mobile, & Bluetooth
5. Restarted the phone.
So far going 3 days without any issues with it. Still monitoring it but so far so good.:fingers-crossed:
Click to expand...
Click to collapse
Why didn't I just think of "simple troubleshooting"? If that fixed your problem I'm happy to hear it. The closest I came to eliminating the problems was my 4th complete factory reset. Then instead of restoring settings, apps, etc. via the cable from my 2016 Pixel, I manually restored my contacts from my Gmail account online. I made sure to not install any additional apps for testing. Then I installed the latest updates/security patches. This did seem to eliminate some of my other minor issues but did not fix the calling issue. Disabling 4G did, but why should I have to use the 3G network on my brand new phone. I also tested various beta apps like phone (Google's dialer) to see if they might address the problem. I tried different dialers and also preformed various safe-mode tests. I tested my phone in multiple cities (London, Windsor, Sarnia, Goderich, Wasaga Beach). I'm pretty sure at this point software cannot fix it. Don't get me wrong, a patch might come along that can mask or hide the problem but I think the only true fix would be hardware replacement.
Sent from my [device_name] using XDA-Developers Legacy app

Well just saw there was a new carrier services update. Maybe a glimmer of hope.
Sent from my Pixel 3 using Tapatalk

Same problem, T-Mobile NL here.. sometimes I'm hard to hear..

Same issues here, Partner (Orange) IL.
Weird buzzing (really weak though) static background noise, sometimes people tell me that I'm cutting off (I hear them great on my end).
Luckily, I don't use the device so much for phone calls these days, but it's a damn shame.

Carrier Services?
perfoliate said:
Well just saw there was a new carrier services update. Maybe a glimmer of hope
Click to expand...
Click to collapse
This one? Carrier Services
I have an older version installed. The Google Play web site shows a newer version. They must be rolling it out in waves?

perfoliate said:
Well just saw there was a new carrier services update. Maybe a glimmer of hope.
Click to expand...
Click to collapse
Unfortunately, no.
Carrier Services doesn't effect call quality. It's an RCS client, which has to do with messaging.
Besides, people on the official product forum are saying the issue persists following the Jan 9 carrier services upgrade, the Jan security upgrade, and with the beta phone app.
Sadly, it looks like this is hardware.
Most people, including myself, notice that the problem goes away when you disable WiFi. I suspect there is a conflict between transmitters (eg. phone and wifi radios fighting over power, etc). It really should be a recall, but I bet Google will just band-aid it with a software patch that automatically disables then re-enables WiFi during phone calls. Most people won't notice their WiFi turning off during phone calls anyway.
Either way, QA on google hardware seems to be steadily declining since the Pixel 1. Looks like Google is realizing they can get away with it.

To those of you in this thread who are having problems, please check your signal strength and report your results to this thread:
https://forum.xda-developers.com/pixel-3/how-to/finally-solve-call-quality-issue-t3888549

I got an RMA device. Still have the issue with VoLTE enabled. I still get the screen flash with unlock, too. I will have to go back to plaguing their customer service for a refund. I'm not going through six phones. I just want my money back so I can get the hell away from this company.

I've used WiFi calling to help in house with weak coverage

It looks like this problem wont ever get any traction with Google even though there seems to be a lot of people having the same sound issues. Its sad though because this is such a great phone to have such a profound basic issue. I like to use my speakerphone when I receive calls and no one can hear me when they first call. I have to play with the speakerphone button switching it off and on for them to even hear me a little bit?? I guess millions have to have the same problem in order to get a fix. I see some people say to turn off advanced calling,,,well I shouldnt have to do that for one,,,and if I do my android wear watches wont work.
Wonder if anyone has tried a custom rom here and if the problem still exists?

It frustrates the living **** out of me, I am sorry - but reading about all the people here who has this TOTALLY unacceptable issue with their brand new Pixel 3 saddens me deeply! Google doesn't seem to really give a dang about it, as there are no official comments either confirming the issue or reporting on it as some work-in-progress.
Is it paranoid to think that this is a deep hardware issue that is "too expensive" for Google to acknowledge? Because, I mean, as a professional who relies on my phone in work, I have pissed off about 10-15 potential customers the last month, and my mom and dad, quite a lot as well. To the point where they get frustrated because of the choppy quality.
When it happens I tend to get a small x over my signal. As if signal is lost.
I am following all threads closely and will report back if Google support ever hits me back with that promised phone call...
Sending peace and love to my fellow brothers who has this frustrating issue! I feel you

pacificwing said:
Has anyone else experienced problems with call quality on their Pixel 3 or Pixel 3XL?
The issue I'm referring to is the one where you can hear the other party, but they cannot hear you.
I have a Pixel 3 (my wife) and 3XL (mine). Both my wife and I are told nearly every call we make that we are breaking up or sound like we are robots or underwater. I even RMAed the P3 and have the same problem.
Its a tricky problem to notice right away, because it depends on other people telling you that the call quality sucks. The quality is fine on the P3 side.
Google seems content to ignore the issue.
There are multiple threads on this over on the official Google product forums with hordes of people chiming in that they have the same issue, and nothing fixes it. I'm starting a thread here, because I've seen almost no mention of it on XDA.
Click to expand...
Click to collapse
I get this, it's reception issue. I fixed it by keeping data on so it uses VoLte 4G HD voice whatever it's called.
I have the issue with my Mate 20 Pro as well but the Mate doesn't have VoLte to fix it.

Related

Will not download anything on mobile data

I have had the Galaxy S 3 for almost 2 weeks now, and I noticed it will not download anything over my mobile data. Wifi works like a charm, but at work, I need credentials to use the wifi, so I just dont bother with it. I was going to install an app off of the play store and it would not go. It said downloading and the bar was constantly moving, but no numbers telling how far done. It sat like that for 10 mins and nothing happened. This has happened before to me when trying to download pics off of the internet. Live browsing works fine though. Facebook app works great, google chrome browser works unless you try to download.
I am unsure if this is a setting thing, or verizon blocking downloading off of mobile data or what? The app was under 2Mb so it wasn't a big one at all. I have my mobile data on (4G), power saving off, airplane and driving mode off, and sync on. For sync on my main account I only have gmail and internet set to sync though... I dont want all the other BS syncing its just annoying.
If someone could shed some light on this topic because I am so confused as to what is going on.

Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.

Vorfidus said:
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Click to expand...
Click to collapse
If I remember this is not the first time. I believe I was in a hurry trying to download an app and it wouldn't go so i just quit it and gave up. I have tried a couple different apps and tried one about 5 times after resetting the phone and trying different settings and nothing I could do would get it to work.

I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.

ancashion said:
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
Click to expand...
Click to collapse
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.

XXchocolatetouchXX said:
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
Click to expand...
Click to collapse
You take it better than I do, that's for sure.

[Q] What's up with the N5?

I'm not sure if people are just really downplaying the bugs their experiencing, or maybe Canada just got a big batch of bad phones but it seems nobody online is having the problems me and a few friends are having with our phones. When 5.0 first arrived I was shocked to find I experienced none of the bugs that everyone was complaining about, 2 weeks later and my phone in unusable. A factory reset seems to clean things up but within another week my phone will become unusable again. I thought maybe my phone had broken until I spoke to some friends and found out that multiple (5+) are having the exact same issues. So my question is what's going on with the n5? How is yours working? I'm extremely disappointed this time around after the great experience I had with the galaxy nexus and n4 and would even say I was a nexus fanboy. After having the n5 since launch I have decided that I will no longer be buying nexus phones, as I have has nothing but problems with the 2 n5s I have owned.
A quick list of some of the bugs I've been experiencing are:
Terrible Battery
Immense lag / lack of response in general.
Facebook Messenger chat heads seem to close themselves about 75% of the time.
Getting the keyboard to come up is a game of hit and miss.
The Wallpaper changes itself to black (my indicator things are about to get crazy)
Data/WiFi often just stop working, while icons in the status bar appear normal
About 1 in every 4 notifications I get fails to actually send a notification.
I get a constant "attempting to reconnect in x seconds" while connected to my moto 360.
My navbar/status bar often disappear.
And the annoying "bug report captured" bug that has been persistent since I got the phone.
I've had these problems on stock 5.0, 5.0.1 as well as all custom Roms up to 5.0.2
I've even tried going back to KK, while greatly improved, I still experience much of the same problems.
Does anyone else have these or similar problems? Has anyone found anything that runs stable? Or is it just time I move on and get myself an HTC?

Using my N5 in germany and it's the best phone I've ever held in my hands Running CM12 (based on Lollipop) for now. Have also been using stock Lollipop for a few months. Both run extremely stable. To be honest: I never heard about your issues. I'm not that big of a fanboy. Never owned a Nexus device before, but I guess I'll never move away from Nexus
Just my honest opinion about the device
By the way: I've got a moto 360, too. And the connection is great - up to 10 meters at least and no random disconnects

I have zero issues with mine, but I'm on stock 4.4.4 so that may have something to do with it. I'm not a fan of Lollipop at all. Too many bugs, and I don't like the look of it.

After one year with my Nexus 5, running stock no root, never a problem. I'm a former owner of HTC flagships phones, never a problem with them.
Sent from my Nexus 5 using Tapatalk

Using Stock 5.0.1 rooted and with ElementalX kernel is good for me and have been using that setup for over a month now. No issues like what you're describing at all. :S

No problems here like that. Bug report issue is normally a poorly fitting case

Hmm... So it seems that the only people that are having these bugs live in my area... Do you think its possible we all got a bad batch of n5s at the rogers store here?
Edit: everyone experiencing these issues has bought their phones from rogers stores here in my city.

OFWGKTADGAF said:
Hmm... So it seems that the only people that are having these bugs live in my area... Do you think its possible we all got a bad batch of n5s at the rogers store here?
Edit: everyone experiencing these issues has bought their phones from rogers stores here in my city.
Click to expand...
Click to collapse
Yeah the devices purchased at the play store seem to be fine now. At first, me personally, I had tons of bugs at release. But those issues have been fixed with updates. Mainly concerning the signal and camera speed.

Thread cleaned.
If you think a report is breaking the rules or shouldn't be there for any other reason please report it and move on, antagonizing them adds nothing to the forum but makes our job harder. Thanks, Tijmen.

No issues here besides the occasional Mobile Radio active wakelock, which I did also see occasionally on KK. I did have some memory leak issues on 5.0.0 but either 5.0.1 fixed it or me removing some 3rd party background services did.

OFWGKTADGAF said:
I'm not sure if people are just really downplaying the bugs their experiencing, or maybe Canada just got a big batch of bad phones but it seems nobody online is having the problems me and a few friends are having with our phones. When 5.0 first arrived I was shocked to find I experienced none of the bugs that everyone was complaining about, 2 weeks later and my phone in unusable. A factory reset seems to clean things up but within another week my phone will become unusable again. I thought maybe my phone had broken until I spoke to some friends and found out that multiple (5+) are having the exact same issues. So my question is what's going on with the n5? How is yours working? I'm extremely disappointed this time around after the great experience I had with the galaxy nexus and n4 and would even say I was a nexus fanboy. After having the n5 since launch I have decided that I will no longer be buying nexus phones, as I have has nothing but problems with the 2 n5s I have owned.
A quick list of some of the bugs I've been experiencing are:
Terrible Battery
Immense lag / lack of response in general.
Facebook Messenger chat heads seem to close themselves about 75% of the time.
Getting the keyboard to come up is a game of hit and miss.
The Wallpaper changes itself to black (my indicator things are about to get crazy)
Data/WiFi often just stop working, while icons in the status bar appear normal
About 1 in every 4 notifications I get fails to actually send a notification.
I get a constant "attempting to reconnect in x seconds" while connected to my moto 360.
My navbar/status bar often disappear.
And the annoying "bug report captured" bug that has been persistent since I got the phone.
I've had these problems on stock 5.0, 5.0.1 as well as all custom Roms up to 5.0.2
I've even tried going back to KK, while greatly improved, I still experience much of the same problems.
Does anyone else have these or similar problems? Has anyone found anything that runs stable? Or is it just time I move on and get myself an HTC?
Click to expand...
Click to collapse
A reboot a day keeps the android bugs away

kevtrysmoddin said:
A reboot a day keeps the android bugs away
Click to expand...
Click to collapse
Rebooting is normally my go-to solution for problems but it doesn't seem to help these bugs. I installed CM Security and it constantly warns me about my CPU usage/RAM and battery Temperature. The culprit almost always seems to be the Facebook app (sometimes using 250+ mb of RAM just for background services) Could this be a bug with the Facebook app making my phone perform poorly... Does anyone know of any solid alternatives to the official Facebook app?

OFWGKTADGAF said:
Rebooting is normally my go-to solution for problems but it doesn't seem to help these bugs. I installed CM Security and it constantly warns me about my CPU usage/RAM and battery Temperature. The culprit almost always seems to be the Facebook app (sometimes using 250+ mb of RAM just for background services) Could this be a bug with the Facebook app making my phone perform poorly... Does anyone know of any solid alternatives to the official Facebook app?
Click to expand...
Click to collapse
Fast for Facebook I'd a good alternative

I've been without issues since the factory images were first released, running CM12 CAF builds without issues (besides cm12 bugs)

So call me crazy but I deleted the Facebook and Messenger apps about 6 hours ago and have had 0 problems since... I'm using the official Facebook "Lite" apk I found online and while it is very ugly, things are running much smoother, just hoping that maybe this will solve the bugs I've been experiencing and I'll be able to help my friends get there phones back to a usable state.

This phone is starting to piss me off!

So this is my first samsung (S6 Edge 64) since the moment (which was an absolutely terrible phone and i vowed to never go samsung again) Ive been with HTC ever since the OG EVO. I was very excited to get the s6 mainly for QI and fingerprint scanner.
Well my problem is im having nothing but issues with this damn thing. MMS messages wont download unless i force stop play services and hangouts and clear cache then reboot. Also i dont get any of my push notifications like i should. With my m7 as soon as i use my gwallet card my phone would go off with the push notif. now i can use the card and ill be lucky if i get a notification ever. My google opinion rewards never show up, emails dont come in until i open the app and manually refresh. In general everything that makes this a worthy smartphone is failing, what good is it to have always connected internet if i dont get my notifications how im supposed to. Its almost as if data just stops working until i force it to work. Along with that data apps will take forever to load most of the time and i have to reboot to fix it. This is also evident when i try to open gwallet to add some funds to my card, the app will open and i put in my pin and it just sits there waiting to log in. The other day i was in line at the store and it took me 10 minutes of F^#&!ng around with gwallet to get it to finally log in correctly and let me add funds. At that point I felt like smashing the POS on the ground. Again I open up the m7 and click gwallet and BAM it opens up instantly with ZERO FU#KING ISSUES
Also the wireless charger on both my gf and my phone dont keep the phone topped off, we will wake up and the phone only be at 80-90% charge.
Also the Night clock on the edge lights up the whole damn screen, WTF is that all about, was that really not noticed in QA testing???
I have turned off connections optimizer since its garbage software, i made sure everything i want to sync is set so and ive checked all the settings multiple times (again no one should have to jump through all these hoops to get the phone working how its supposed to out of the box)
Ive cleared all google services cache and wiped dalvik six times in recovery. When i got the phone i skipped setup and downloaded the OTA, let that install then did a factory reset and then finally i set my phone up. Still have the issues.
My gf phone (regular s6 32) is also having mostly similar issues and she just jumped ship from the iphone 5. Her facebook almost never loads correctly, unless she is on wifi which is a slower connection by far (home wifi is aprox 8mbps and her cellular data in the same spot is aprox 15-20mbps)
This is NOT how a $1k phone should act. Its not an issue with google either as i can turn my m7 back on and connect it to wifi and everything works perfectly. All notifications populate instantly how it should.
One thing Apple does get right is the stuff usually just works and works well. Im an experienced tech guru and even im having these problems, If someone like me has these issues i can only understand how someone might feel coming from an iphone or something else.
All in all I know not everyone is having these problems (or at least all of them) but its really upsetting me and again samsung is putting a terrible taste in my mouth.
This is the end of my rant for now, im sure ive forgotten some of the issues ive had so far but ill leave the book as it is now. Anyone else getting extremely frustrated with this phone that costs way to much to be having these problems with!!

I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app

Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.

I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.

KrAyZiEOnE said:
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Click to expand...
Click to collapse
Why was the update pushed out if it has known issues is what i want to know, if so many ppl are having this same problem surely it reared its ugly head somewhere along the road of certification? Thats not really acceptable to tell us we have to use wifi in order to use the phone correctly smh
kwolf said:
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
Click to expand...
Click to collapse
I do have working auto rotate, and your right about night clock being a software issue, what upsets me is samsung is clueless about it? Again all the testing that goes on i cant believe no one noticed it before a major multinational launch. It works fine in the news feed but not the night clock that seems crazy to me.
skinneejay said:
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
Click to expand...
Click to collapse
This is definitely a samsung problem, as there are many other spark phones in the wild that have no issues receiving notifications or dealing with slow (dormant) data. I havent looked but is sprint the only one that is having these data issues, i wonder if it has something to do with that bullsh!t connections optimizer more than the towers handing off. That has got to be the most worthless software they have ever forced on us, the absolute first thing i do on any sprint phone is disable that malware. Except for my whole family has LG G3 and no matter how many times you uncheck that connections optimizer it just turns itself back on, GARBAGE

I completely agree about that garbage Sprint optimization app. I've turned that crap off. I've also changed my network preferences to see if that helps. I've gone to home and CDMA/LTE

You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge

syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
So you have went to settings/accounts and sync'ed everything?

ram9200 said:
So you have went to settings/accounts and sync'ed everything?
Click to expand...
Click to collapse
Yeah everything is synced and auto sync is on
Sent from my Samsung Galaxy S6 Edge

I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.

skinneejay said:
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
Click to expand...
Click to collapse
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge

syed239 said:
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
Yes that does suck, im hoping sprint and sammy get their act together and push out our update asap

syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.

Eyezayah said:
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Click to expand...
Click to collapse
Just wanted to update you guys. After talking to Samsung and Sprint on the phone, I was finally able to get a sprint phone rep to notate my account to do an in store exchange even though I was out of the 14 days. So, give that a shot maybe. So far this phone only has the night clock issue. Going to stop using the fast charger in the meantime though.

I've been on 3g for a while now due to this issue, do you guys think if I switch to LTE/CDMA and roaming to homez it'll also work fine?

Im going on my 3rd phone. The first one was the rotation issue, second one my speaker stopped working on calls. Other end could not hear me.

So since I've posted this my push notifications have been better but i still have plenty of the other issues.
I wonder if gplay services have helped any

Great Phone
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..

t1chaz2002 said:
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
Click to expand...
Click to collapse
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.

razzack3000 said:
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
Click to expand...
Click to collapse
I also hate waiting for updates...and its not like were waiting for updates for new features or a new os were waiting for the update to make the phone operate how is supposed to thats what irks me

Pixel 3 Speakerphone issues?

I got my Pixel 3 unlocked from Google a couple of days ago. I really love the phone, but oddly, every time that I call my wife and I'm on speaker, it always takes 8-10 seconds for her to be able to hear me. This happens with no one else, as I've called multiple people on speaker. Google offered to RMA the device, but I'm not convinced that it's a hardware issue. If it's a software issue that will likely be fixed in the future, I will just keep this one. I'm not entirely sure what to make of it, but I don't really want to go through the RMA process just for it to continue happening. Has anyone else had similar experiences? From what I can see on Reddit and elsewhere, it appears to be a rather commonplace issue. I just can't justify waiting for another device to solve a wide spread problem. If it was a fluke issue, then a factory replacement wouldn't make me nervous. I think that I am just going to return the device for a full refund and wait for something else to come out. Sucks though, because I otherwise loved this phone.

I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?

norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I was using the chat service, it worked fine. I haven't RMA'd the device. I went and got a new SIM card from AT&T and it seems better. I did tons of test calls to other people on different carriers and it only ever happened with my wife, who is in Verizon. For that reason, I don't think there is a hardware issue with my device, but I don't know what it might be.

norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.

Update: it looks like December update fix my issue. Will update again if something happen
---------------------------------------------------------------------------
This speakerphone issue is happening to me using TMobile and also using Whatsapp calls.
I noticed this issue because the phone is also not connecting to my Honda Civic 2016 Bluetooth and tried using the speakers.
I'll wait for December 2018 update and make lot of test before I contact Google.
I'm using the regular Pixel 3 white.

I have the same issue,,,when I first get a call and answer it with speakerphone no one can hear me for a few seconds then if I toggle speaker off then back on it works okay??

stl-fan said:
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Click to expand...
Click to collapse
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.

deblas66 said:
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
Click to expand...
Click to collapse
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.

stl-fan said:
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
Click to expand...
Click to collapse
Me too. I did some serious searching and it is a more major problem than I thought.
https://productforums.google.com/forum/#!topic/phone-by-google/YCbNdF9b1ts;context-place=forum/phone-by-google

I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?

Archangel said:
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Click to expand...
Click to collapse
I've had WiFi Calling and VoLTE disabled for a while now - still garbage call quality on speakerphone.

Same here

I have WiFi calling off of mine.. still same issue

i have a new google pixel 3 after an ota update my speacker is not working anymore i tried to reboot the phone and even flashing it but nothing worke with me. can any one help please ?

hi,
i have same issue .. did you find how to solved this problem?

jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
I can't even make calls with mic permission disabled

jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.

bwgooch said:
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
Click to expand...
Click to collapse
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.

kperk said:
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
Click to expand...
Click to collapse
Yes, she just updated and tested speakerphone with one of the iPhone's she was having trouble with and no problem. Seems to be working for now!

Not sure if I should return my OP8Ts

I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?

I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?

parakleet said:
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
Click to expand...
Click to collapse
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*

One issue is solved! Our mesh WiFi (Cisco something or other) has some incompatibilities with some Android phones, and there were instructions on how to tweak the settings to bypass the issues
The other issues aren't a huge deal, as long as reception is fine.

AndrewVee said:
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
Click to expand...
Click to collapse
Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?

parakleet said:
Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
Click to expand...
Click to collapse
WiFi is solved - it was an incompatibility between the router and some Android devices which could be fixed with config tweaks.
I don't think the others are networking issues, but I'm always down to test (and happy to prove myself wrong) COVID makes it more difficult, but I'll probably be able to find somewhere to test wifi before the return period is up (next Friday). Hopefully the sim arrives today so I can test that way as well.
Either way, I think I'll be able to get to a point that I don't want to return the phone. At least I hope - I'm really happy with it other than these tiny issues.

AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
Click to expand...
Click to collapse
Did u update phone as soon as you booted for first time?

kenbrownstone said:
Did u update phone as soon as you booted for first time?
Click to expand...
Click to collapse
Yep.

AndrewVee said:
Yep.
Click to expand...
Click to collapse
If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..

kenbrownstone said:
If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
Click to expand...
Click to collapse
That's great advice, I can't believe I didn't think of it. It also sounds like a huge pain, but I'll def try it if I'm on the fence about returning this weekend.
Still waiting for OnTrac to deliver my sim - just want to give a shout out to them as the worst shipper around

return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t

With most of Googles stuff running through Chrome. Are you sure the videos that say, can't be played, might be blocked by an ad blocker? I have had none of the issues with the 8T+ 5G and the reception is on par with my 8 and 7 Pro.

raszop said:
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
Click to expand...
Click to collapse
That sucks. My first experience with them was the OnePlus One, and this device is so much better, it's hard to even compare.

If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.

badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
Click to expand...
Click to collapse
T-Mobile doesn't update them. OnePlus does! T-Mobile also charges a $50 restocking fee, per device.

I bought directly from OnePlus.

I've have nothing but great experiences with oneplus. I moved away from samsung for oneplus. I figure this: you have 120hz refresh rate, 12 gb of ram and 256 gb of internal storage for 749.99. I mean, come on.....
do you want you phone to cost as much as your rent? <joke>
---------- Post added at 12:49 PM ---------- Previous post was at 12:30 PM ----------
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
Click to expand...
Click to collapse
True, oneplus updates thru t-mobile lags hard. Now, on other hand, if I had the means, I totally buy it outright from oneplus themselves.
I do see your point. =)

Alright, I'm just gonna do a quick update.
First, OnTrac really does suck, they accidentally sent my brother's sim to another state, and mine has no status updates 4 days after it was supposed to be delivered.
BUT I didn't know you can just pay $10 for a Fi sim at BestBuy, so now I'm all set!
As for the issues:
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
Click to expand...
Click to collapse
WiFi: Fixed. Router incompatibility, but tweaked settings allowed the 8t to connect.
YouTube Music: Not sure, but it seems fine, and overall not a very big issue if I have to force quit occasionally.
Reception: Can't say 100%, but had 5G inside of BestBuy, and LTE/5G at home with full bars, so I'm pretty content to say this is fine.
Chrome Update: My brother rebooted his phone and the problem went away *shrug*
Video Playback in Google News: As @parakleet said, this is somehow a networking issue! Works fine when I disable wifi! I'm baffled that it's not an issue on other phones at home, but happy to be proved wrong.
So, overall, I'm now excited to have an 8T I can use as an actual phone, and it seems stable and working

Database Info

welcome