Question TMobile shenanigans - Google Pixel 7 Pro

So as of late, TMobile doesn't unlock devices now unless you meet their requirements. The 40 day connected and paid off rule. Impressed they are tight on this now. I recently had a OnePlus 9 pro that was paid off and bought elsewhere and they gave me a hard time to unlock sim. I have recently got my Pixel 7 Pro and the same rules apply. Last year with the Pixel 6 Pro,they sim unlocked on my 4th day of having device unpaid. The "development purpose" doesn't work any more. They tell you, "ah, I'm seeing that you want to root your device..." And shut you down immediately.
What pickle I got myself into. Got an unlocked p7p from Google Fi, but, they wouldn't let me pay it off for some reason, so I returned it. Bought one outright for 973 at TMobile. Got the wife an s23 ultra and they refunded me for my p7p and put it on a plan to get the 600 off with op9p trade in. Now I'm stuck with a locked phone again.
My question is:
OnePlus had an adb command to ungray the OEM unlock... Does the Pixel have a way? Or does someone here do it? Or if any trusted 3rd party could be recommended?

How did you contact them? Personally, I have never had any luck outside of their Twitter support. They gave me pushback a bit, but after expressing being disappointed that I traded in my unlocked phone for a locked device and being a bit of an ass they eventually did it for me. I also made sure to stress that I had no way to go back to my previous device, since I traded it in. Their direct support line did NOT flex on the requirements at all.

See my post here:
V0latyle said:
This is an excellent resource for information on bootloader unlock ability.
There are several components at play here:
ro.oem_unlock_supported is set at ROM build time; if 1, the OEM Unlocking toggle should be available. This property is not visible without root.
sys.oem_unlock_allowed is used by some "permissive" devices such as the Google Pixel to determine whether OEM unlocking should be allowed; in the case of the Pixel, this is done by checking an online whitelist of serial numbers
get_unlock_ability is controlled by the OEM Unlocking toggle. Off is 0, on is 1. If 0, the bootloader will reject fastboot flashing unlock. Can be checked in bootloader mode using ADB: fastboot flashing get_unlock_ability
Click to expand...
Click to collapse
Nothing can be changed via command line without root.

stompysan said:
How did you contact them? Personally, I have never had any luck outside of their Twitter support. They gave me pushback a bit, but after expressing being disappointed that I traded in my unlocked phone for a locked device and being a bit of an ass they eventually did it for me. I also made sure to stress that I had no way to go back to my previous device, since I traded it in. Their direct support line did NOT flex on the requirements at all.
Click to expand...
Click to collapse
I did through Twitter also and no budge. I think at this point they have me flagged for always unlocking my device(s) and being a complete and total ass most times to them.

V0latyle said:
See my post here:
Nothing can be changed via command line without root.
Click to expand...
Click to collapse
That's too bad cause the op9p had a command line to ungray the OEM unlock option whilst the phone is sim locked and bootloader locked. Wonder if I tried the same command.hmmmm

avid_droid said:
That's too bad cause the op9p had a command line to ungray the OEM unlock option whilst the phone is sim locked and bootloader locked. Wonder if I tried the same command.hmmmm
Click to expand...
Click to collapse
What was the command? You aren't talking about doing stuff through MTKclient or anything are you?

Had a similar situation with T mobile. I met all of their requirements. Paid off device, over 1 year active on their service, but since I bought it at Best Buy and not T mobile direct they wouldn't unlock it.
Now I am dealing with Boost mobile BS. Trying to port my number out for over 2 weeks and still nothing.

V0latyle said:
What was the command? You aren't talking about doing stuff through MTKclient or anything are you?
Click to expand...
Click to collapse
this is the command:
adb shell pm uninstall -k --user 0 com.qualcomm.qti.uim
i know its a different SoC bt wondering if something similar could be replicated??

that allows the OEM unlock toggle to work on sim locked devices. I just need root,well dont really need it except ive become grown to se Adblock for the ads.

I'm not directing/telling you to do this @avid_droid, but I've read on the forum here that some members have had to speak to 5+ service reps (on either/both Twitter) to get them to unlock the device where all you can hope for is to get lucky enough to fall into talking to an accepting rep. Those members really just had to be persistent until they landed on one. I really wonder (& doubt) they keep track or put a note in your "record" all the attempts to get it done...I highly doubt anyone on T-Mobile cares...
But supposedly one can get in their good graces by being a long time customer...?
Unfortunately, those adb shell commands haven't worked on a Pixel since very early on (I'm thinking no later than the Pixel 3)...

simplepinoi177 said:
I'm not directing/telling you to do this @avid_droid, but I've read on the forum here that some members have had to speak to 5+ service reps (on either/both Twitter) to get them to unlock the device where all you can hope for is to get lucky enough to fall into talking to an accepting rep. Those members really just had to be persistent until they landed on one. I really wonder (& doubt) they keep track or put a note in your "record" all the attempts to get it done...I highly doubt anyone on T-Mobile cares...
But supposedly one can get in their good graces by being a long time customer...?
Unfortunately, those adb shell commands haven't worked on a Pixel since very early on (I'm thinking no later than the Pixel 3)...
Click to expand...
Click to collapse
They keep notes on me and I can guarantee that. I went through multiple chats to get a paid off device sim unlocked. More than 5 I guarantee. Everytime I started a chat, they knew what I was going to ask everytime before I said anything. I had to go up the chain many times with no success. I'll try again for ****s and giggles

avid_droid said:
They keep notes on me and I can guarantee that. I went through multiple chats to get a paid off device sim unlocked. More than 5 I guarantee. Everytime I started a chat, they knew what I was going to ask everytime before I said anything. I had to go up the chain many times with no success. I'll try again for ****s and giggles
Click to expand...
Click to collapse
Oh wow...that's crazy! Kinda sucks that multiple others hadn't been "blacklisted" like you have; they kinda implied they just kept trying right after the other until it worked out for them...!

simplepinoi177 said:
Oh wow...that's crazy! Kinda sucks that multiple others hadn't been "blacklisted" like you have; they kinda implied they just kept trying right after the other until it worked out for them...!
Click to expand...
Click to collapse
Naw they've always kept tabs on my account since losing my shhh on them multiple times. It is weird that I am flagged though

I got my pixel 7 Pro unlocked by TMO the day I got it. I called into customer support and told them "I have a second sim for work and want to use the phone at full potential. But it doesn't allow me to install the sim because says carrier locked." You are asking for sim unlocking and it unlocks the bootloader too. If the representative will do it they will have download the unlock app in play store. Open the app and it unlocks sim and bootloader..After it says in app sim unlocked, reboot the phone and it will allow OEM unlock to be toggled and I never looked back. I got the super deal where they gave most the price off if I bring my own phone and trade it in. Still isn't fully paid off and rooted since day 1.

S8rooted&tooted said:
I got my pixel 7 Pro unlocked by TMO the day I got it. I called into customer support and told them "I have a second sim for work and want to use the phone at full potential. But it doesn't allow me to install the sim because says carrier locked." You are asking for sim unlocking and it unlocks the bootloader too. If the representative will do it they will have download the unlock app in play store. Open the app and it unlocks sim and bootloader..After it says in app sim unlocked, reboot the phone and it will allow OEM unlock to be toggled and I never looked back. I got the super deal where they gave most the price off if I bring my own phone and trade it in. Still isn't fully paid off and rooted since day 1.
Click to expand...
Click to collapse
I paid mine off as ive stated but they wanted me to get the 600 off with my op9pro trade in so i did that. These guys on T-Force wont even respond to me haha. Tmobile has good service but their customer service is bad for the past couple months from what ive been experiencing.

Yep it's been a few hours and no response from T-Mobile on Twitter. I'm flagged

avid_droid said:
Yep it's been a few hours and no response from T-Mobile on Twitter. I'm flagged
Click to expand...
Click to collapse
On mine I called in. For the other 6a my gf has I went threw T-Mobile chat in the app and had a rep do it that way also. The "I need it unlocked for work sim" method works. Unless it's flagged or something. I was a brand new customer at the time too. Just switched from Google Fi. Traded in a few phones and got a 7 Pro and 2 6a's. Also have my old 6 pro still. Traded in some old janky Samsungs and a 5a 5g. Only one hasn't been unlocked because it's my son's phone and he doesn't use root. I didn't have any problems but I know some have had problems with customer service. I tried the Twitter t force way and never got a response. I called and chatted.

So after hours of wait I finally got hot with the requirements again after telling them I know about it. Still no luck. In all honesty, I don't actually feel a need to be unlocked. Its not like it's gonna happen any time soon for me cause TMobile just loves me

I spent a month. A month calling for two weeks of that month daily waiting for long holds just to get through. They said everything under the sun promising me it would get unlocked in a 24-72 hour period.
Then after a month of back and forth they finally said my unlock request has been denied but gave no explanation as to why even when I asked.
Their customer service was awful. Conflicting information and hostile customer service reps.
T-Mobile has lost me as a direct customer for a long time.

I'm with AT&T but I got my pixel 7 pro phone fully unlocked for this reason. I can toggle OEM unlock any time I want right from the get go with out any issues. You're always better off with buying the phone in full.

Related

[Discussion] Let's Brainstorm a SIM Unlock. (Unlocked Sprint Owners Please Help).

I have a few ideas about a possible unlock for the Sprint variant of the Essential Phone.
Summary:
Basically, it revolves around modifying the value of an item in the nv-data partition that contains the sim lock status.
This method is based on:
https://forum.xda-developers.com/mo...int-xt1056-t2825155/post54338871#post54338871
Possible Solution:
1. Getting a backup of the nv-data from a locked Sprint phone and an unlocked Sprint phone,
2. Comparing the items from my locked phone and another locked phone and finding the items that have same value
3. Comparing the items found in step two to the items from the unlocked sprint phone and possibly finding an item that is different.
4. Writing the value of the found item to a locked phone and seeing if it becomes unlocked.
How you can help make this solution a reality:
We need backed up nv-data from at least one locked and one unlocked sprint phone, here is how you can back it up.
1. Open the dialer and input the secret code *#*#3424#*#*
2. On this screen enter 000000 and tap confirm (very great for us that essential left the default msl value).
3. On this screen check the diagnostic mode and close the app.
4. Download and extract the nv-data reader on a PC [url]http://phonegeek.us/NV-items_reader_writer.rar[/URL]
5. Connect your phone, in device manager, a new Qualcomm device should appear.
6. Run the program, in the top bar: select the com port (it should be shown in device manager), check both of the boxes in the top bar, and click connect.
7. Now in the top bar click read, if the log says "Log message: > SPC is correct. Phone unlocked" you have done everything correctly so far. (The unlocked part has nothing to do with the SIM lock status)
8. Under "Range (Dec):" enter 0 to 07300 and click read (07233 seems to be the last useful value but a little buffer is good)
9. Save the file with any name you like and send me a private message with it.
nice topic
i would like to use a essential phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
dentedilupo said:
nice topic
I would like to use an Essential Phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
Click to expand...
Click to collapse
People have gotten their phone unlocked by paying it off and waiting a few days for it to unlock. Sprint seems to have disabled this method. Another way is staying with sprint for 50 days and then requesting unlock code. One more way is to "social engineer" a sprint rep into unlocking your phone YMMV. EDIT: This method could possibly if it works guarantee an instant and permanent unlock for all carriers worldwide.
dentedilupo said:
nice topic
i would like to use a essential phone locked to sprint with gsm card in europe, but right now there are no solutions for that right?
Click to expand...
Click to collapse
Not a hack, no. You could get Sprint service and keep it for 50 days and then request that they unlock the phone. Other than that, you're screwed.
whymoo said:
People have gotten their phone unlocked by paying it off and waiting a few days for it to unlock. Sprint seems to have disabled this method. Another way is staying with sprint for 50 days and then requesting unlock code. One more way is to "social engineer" a sprint rep into unlocking your phone YMMV. EDIT: This method could possibly if it works guarantee an instant and permanent unlock for all carriers worldwide.
Click to expand...
Click to collapse
Paying it off and waiting a few days for it to unlock often only results in a domestic unlock, not an international unlock. If you social engineer a Sprint rep, all you're likely to get is a temporary international unlock. Then it'll relock itself in 30 days. Currently, the only way to guarantee a full unlock is to wait 50 days with active Sprint service.
Hmmm, so does this have any relevance to this thread? This is what i get from my PH-1..
LordLugard said:
Hmmm, so does this have any relevance to this thread? This is what i get from my PH-1..
Click to expand...
Click to collapse
how you get that
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
LordLugard said:
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
Click to expand...
Click to collapse
How long ago did you buy it? Bet you are going to get it locked again
Sent from my PH-1 using Tapatalk
LordLugard said:
Settings, About Phone, OMADM Updates, UICC Unlock.
My PH-1 was bought outright from Sprint, no financing/contract, nothing of that sort. (Not sure if that matters or makes a difference). I never called in or requested an unlock.
Click to expand...
Click to collapse
Yes you bought your phone outright so I believe Sprint is required to unlock it, this is for people who bought it on a lease and then paid it of, some people on leased phones got them unlocked, some people were able to pay it off and then unlock it through that menu, however it looks like Sprint disabled that method. Since your phone is a Sprint unlocked phone your nv-data would be useful if you are willing to share it. One other thing you should check is whether your phone works with non-American SIM cards.
whymoo said:
Yes you bought your phone outright so I believe Sprint is required to unlock it, this is for people who bought it on a lease and then paid it of, some people on leased phones got them unlocked, some people were able to pay it off and then unlock it through that menu, however it looks like Sprint disabled that method. Since your phone is a Sprint unlocked phone your nv-data would be useful if you are willing to share it. One other thing you should check is whether your phone works with non-American SIM cards.
Click to expand...
Click to collapse
Sprint will still unlock the phone automatically after payoff. It's just that Sprint will relock it to prevent reselling.
It's actually kind of lame, considering they are required by the FTC/FCC to unlock their devices when they are paid off.
cfclay said:
How long ago did you buy it? Bet you are going to get it locked again
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
LordLugard said:
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
Click to expand...
Click to collapse
Ascertion said:
Sprint will still unlock the phone automatically after payoff. It's just that Sprint will relock it to prevent reselling.
It's actually kind of lame, considering they are required by the FTC/FCC to unlock their devices when they are paid off.
Click to expand...
Click to collapse
According to Slickdeals Sprint has disabled the auto unlock after payoff the only way to unlock now is to stay with them for 50 days. There have also been many reports on Slickdeals of people's unlocked phones relocking. That is why developing this method is super important and why we need people to send their nv-data because right now it's our best shot at a permanent solution.
How do they relock?
Say when I'm using tmobile, is there a program that runs in the back ground that checks with Sprint via web and relock?
LordLugard said:
I got it November 8th, so more than a month now. I've never had or seen a Sprint unlocked phone get relocked.
Click to expand...
Click to collapse
Mine did. It was unlocked for around a month and then Sprint locked it when I was using a different sim card in a foreign country.
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
Maybe the devices are being relocked because sprint thinks the activity people are doing ie "paying off the lease on 5 phones the first day then cancelling after 3 days" is fraudulent ???
Sounds like there is a program that has to be run for the phone to sim unlock.
Maybe the program is what's needed for it to stick?
Otherwise once a sprint sim is reinserted it may relock according to the huge slickdeals thread.
My device was unlocked about 36 hours after paying it off. Then a few days later I was locked to Sprint again.
From what I'm reading Sprint can relocked it as long as a Sprint sim in inserted.
Ascertion said:
My device was unlocked about 36 hours after paying it off. Then a few days later I was locked to Sprint again.
From what I'm reading Sprint can relocked it as long as a Sprint sim in inserted.
Click to expand...
Click to collapse
Did you have a Sprint sim inserted?
The relock probably happens through the com.redbend.app also known as the Sprint OMA-DM app uninstalling it might fix the issue. However, I don't know for certain and we need an unlocking method anyway can any of you share your nv-data?
Received my phone in 12/15 and paid off the lease the next day, but never got an unlock I think they nerfed the automatic unlock. Has anyone have luck with this method?
whymoo the numbers in your steps in your instructions are off.
Plus, I'm open to help but I'm a total noob at doing something like this. You're going to have to explain things more after the 4th step so it could be as painless and easy and then I definitely do it!

T-Mobile Unlocked Bootloader

Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Everything should pretty much work with it as well. Just did the same process for a friend's pixel through tmo..I have fully converted 2 fajitas since Novembers launch. One will sim unlock and the other via sorcery.
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
harsh2193 said:
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
Click to expand...
Click to collapse
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Purest said:
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Click to expand...
Click to collapse
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
harsh2193 said:
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
Click to expand...
Click to collapse
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Xshooter726 said:
Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
Click to expand...
Click to collapse
I'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to T-Mobile now
lupascu.marius said:
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Click to expand...
Click to collapse
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
harsh2193 said:
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
Click to expand...
Click to collapse
That's definitely how I felt after the whole ordeal. It left a sour taste in my mouth, but that $300 trade-in deal they had for the 6T was too good to pass up.
Haven't bought a carrier phone since the first Google Nexus days, so I thought maybe the carriers have changed since then. Bad mistake, back to buying unlocked only going forward again lol, I just ordered the OP7 Pro straight from OnePlus this morning.
twinnfamous said:
i'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to t-mobile now
Click to expand...
Click to collapse
lemme know!
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Sent from my [device_name] using XDA-Developers Legacy app
GDane1 said:
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Click to expand...
Click to collapse
Yes and guys that unlock bin is unique to a specific device, imei, and serial number ... Lol ... Talk to TMO on Twitter, they will unlock early if u have a tenure. Soon as we have a MSM tool we can prob decrypt and make a backdoor..
I was able to call into TMobile this morning and get my device unlocked even with financing. I just told them that I would be traveling for 3 months and the temporary unlock is for only 2 months and I didn't want to have to call in on that 3rd month to fight and get a 3rd month temp unlock. They agreed with me and said that I was approved to get it permanently unlocked. As soon as I got off the call I used the app to unlock my phone.
:: delete::
---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------
Purest said:
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Click to expand...
Click to collapse
How?
Just fastboot oem unlock?
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
TMobile offered two prepay on EIP to unlock. JOD won't unlock the phone.
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
nmil1484 said:
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
Click to expand...
Click to collapse
They have been inconsistent because they suck. I'd go on Twitter you'll have better luck with them.
Xshooter726 said:
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
Click to expand...
Click to collapse
I just got off the phone with T-Mobile and they unlocked as I have paid it off. So what are the next steps to unlock the bootloader?

TMobile unlock?

For all us impatient OnePlus fans who just had to have it now and went out to purchase the tmo variant instead of ordering the unlocked variant I was wondering has anyone been able to get it unlocked from TMobile imediatly? I've tried several times with no luck.
I tried contacting TMO via Twitter and the rep said she couldn't do anything. She told me that she would absolutely make an exception but that there was no way to override the 40 day/paid in full restrictions. I'm not sure how credible that is though since others claim to have gotten theirs unlocked regardless, but oh well. I'll try calling support later today.
I'm hoping that someone finds a way to reflash the device soon before the return period ends.
I did via TMobile help on Twitter. With Jump on demand and not paid off
dchurch85 said:
I did via TMobile help on Twitter. With Jump on demand and not paid off
Click to expand...
Click to collapse
???
dchurch85 said:
I did via TMobile help on Twitter. With Jump on demand and not paid off
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Click to collapse
I'm jealous. By any chance, can you post screenies of what you said to the support agent? I wanna see how you were able to get them to unlock it
I called and messaged three different people. They both told me no. I reached out on twitter, he made me pay off the phone to unlock it which I think is legit. I didn't have to wait 40 days.
Spoke to a rep on the phone prior, she said if I paid off the phone I would have to wait 40 days
Do not wait just call 611 from your phone.
Tell them you are a developer and the phone is of no use to you without unlocking it. Then tell them it was just the same as on op6t they put u on hold then tell you to try the unlock app.
It worked for me but T-Mobile help on Twitter was a no go 3 times.
bmg1001 said:
I tried contacting TMO via Twitter and the rep said she couldn't do anything. She told me that she would absolutely make an exception but that there was no way to override the 40 day/paid in full restrictions. I'm not sure how credible that is though since others claim to have gotten theirs unlocked regardless, but oh well. I'll try calling support later today.
I'm hoping that someone finds a way to reflash the device soon before the return period ends.
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Click to collapse
That's exactly how the first one I talked to was. I tried a second rep later on, and they told me that since I was a 10-year customer, they'd override the requirements! I'm now SIM unlocked I also applied for my bootloader unlock .bin through the OnePlus site, so in a week or so, I should be rooted!
nmil1484 said:
I called and messaged three different people. They both told me no. I reached out on twitter, he made me pay off the phone to unlock it which I think is legit. I didn't have to wait 40 days.
Spoke to a rep on the phone prior, she said if I paid off the phone I would have to wait 40 days
Click to expand...
Click to collapse
twinnfamous said:
Tell them you are a developer and the phone is of no use to you without unlocking it. Then tell them it was just the same as on op6t they put u on hold then tell you to try the unlock app.
It worked for me but T-Mobile help on Twitter was a no go 3 times.
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Click to collapse
sabrdawg said:
That's exactly how the first one I talked to was. I tried a second rep later on, and they told me that since I was a 10-year customer, they'd override the requirements! I'm now SIM unlocked I also applied for my bootloader unlock .bin through the OnePlus site, so in a week or so, I should be rooted!
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Click to collapse
Are you guys paid in full, eip or JOD?
I'm financing mine via JUMP.
dchurch85 said:
I did via TMobile help on Twitter. With Jump on demand and not paid off
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Click to collapse
I was able to unlock on JOD and my phone is not paid off. I told them I was traveling for 3 months so they wouldn't try to do the temp unlock because you can only temp unlock for 2 months. I told them I wanted the permanent unlock because I didn't want to have to deal with trying to get permission on a 3rd unlock and now I'm out the country with no phone. Did a bit of flexing my 8 year tenure as well but all this was about a 5 min convo and they did it.
That's awesome! For my 6T, they agreed to SIM unlock if I paid two installments, which totaled at $83, and I thought that was good, but this time around, they really showed their appreciation for their long-time customers! I was elated ?
Tweezydak1d said:
I was able to unlock on JOD and my phone is not paid off. I told them I was traveling for 3 months so they wouldn't try to do the temp unlock because you can only temp unlock for 2 months. I told them I wanted the permanent unlock because I didn't want to have to deal with trying to get permission on a 3rd unlock and now I'm out the country with no phone. Did a bit of flexing my 8 year tenure as well but all this was about a 5 min convo and they did it.
Click to expand...
Click to collapse
Nice. I keep trying but each one says something else. Did you do phone or twitter?
Hey everyone! So I was able to get T-Mobile Twitter to unlock it. The rep is telling me to the use the unlock app, but I keep getting a Server error error code = 1 your device isn't recognized by the carrier. If looked through the 6T forums seems like the app isn't asking for phone permissions and the permissions is greyed in in setting (No perms requested)
Any idea on how to get the app to work?
thecool07 said:
Hey everyone! So I was able to get T-Mobile Twitter to unlock it. The rep is telling me to the use the unlock app, but I keep getting a Server error error code = 1 your device isn't recognized by the carrier. If looked through the 6T forums seems like the app isn't asking for phone permissions and the permissions is greyed in in setting (No perms requested)
Any idea on how to get the app to work?
Click to expand...
Click to collapse
I can't get the app to work either...... (JOD, Called 611 told them I wanted it unlocked so I could install OnePlus version of OS, flexed my 11-year service and she unlocked it. Shows unlocked on tmo website but OEM Unlocking is still grayed out).
Well I just got mine unlocked, mines is paid in full. It took me like 5 tries twice on Twitter 3 times on the phone. My 3rd try on the phone I flat out told them "look, I'm looking for someone to unlock my phone because all the other reps keep giving me the run around. I know you guys can unlock it right away, I own the phone I shouldn't have to wait no freaking 40 days or 7 days. I need it unlocked now because I travel." Sure enough the rep apologised for the other reps and unlocked me right away.
thecool07 said:
Hey everyone! So I was able to get T-Mobile Twitter to unlock it. The rep is telling me to the use the unlock app, but I keep getting a Server error error code = 1 your device isn't recognized by the carrier. If looked through the 6T forums seems like the app isn't asking for phone permissions and the permissions is greyed in in setting (No perms requested)
Any idea on how to get the app to work?
Click to expand...
Click to collapse
Have you updated to latest ota? Also this happened when I was on op6t and I fixed it by factory reset. Then skipped through set up and right to the app. It will only unlock with your sim card in the device.
twinnfamous said:
Have you updated to latest ota? Also this happened when I was on op6t and I fixed it by factory reset. Then skipped through set up and right to the app. It will only unlock with your sim card in the device.
Click to expand...
Click to collapse
Yup I am on the latest. There was in OTA while I setting it up. I guess I will have to try a factory reset and hope that fixes it!
matteosaeed said:
Nice. I keep trying but each one says something else. Did you do phone or twitter?
Click to expand...
Click to collapse
On the phone
twinnfamous said:
Have you updated to latest ota? Also this happened when I was on op6t and I fixed it by factory reset. Then skipped through set up and right to the app. It will only unlock with your sim card in the device.
Click to expand...
Click to collapse
So tried resetting no luck! The rep on twitter assures me its because its locked and won't process on there end. But tried two factory reset and the app just spits out the same error code

I just asked and they unlocked Bootloader (T-Mobile)

Hi, everyone so I was trying to unlock my T-Mobile Pixel 4 XL the other night and I was having a problem with the person previously than the ones that ended helping me to get it done. I told them I just wanted to unlock it for a trip, I didn't want to tell them I wanted to root it. They said I needed to make so many payments for a temporary unlock and pay the phone in full for a full unlock. That didn't work. So the next day, I just said I needed to unlock my bootloader and the only way to do it was if the phone was unlocked. At this point, I had the phone for a week, but they did it, I was able to unlock the phone in the app and OEM unlock in developers menu and root like everyone else. I provided some screenshot on the twitter conversation.
she messed up lol
i42o said:
she messed up lol
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Click to collapse
Don't hurt to ask nicely
I tried through the chat function in the TMobile app. Even threatened to switch carriers and they stood their ground. Said they 'respect' my decision.
Just got my phone ulocked as well, just by asking nicely on Twitter.
I'm trying this now for my 3a, will update if it goes well.
Excuse my ignorance, but what are the advantages of rooting this device if you don't mind me asking.. I'm new to my Pixel XL. Thanks for your patience in advance
w2830 said:
Excuse my ignorance, but what are the advantages of rooting this device if you don't mind me asking.. I'm new to my Pixel XL. Thanks for your patience in advance
Click to expand...
Click to collapse
This might help you decide :good:
https://forum.xda-developers.com/pixel-4-xl/help/rooted-t4004915
Well, I'm going through twitter support now. Of course the first thing they ask is if the device is paid off. They were really cool about it but basically told me I'm SOL.
I really wanted to avoid having to go through a grey-area unlocking service.
obelisk79 said:
Well, I'm going through twitter support now. Of course the first thing they ask is if the device is paid off. They were really cool about it but basically told me I'm SOL.
I really wanted to avoid having to go through a grey-area unlocking service.
Click to expand...
Click to collapse
Damn sorry to hear that man
Holy ****ttt . It actually worked for me ! It took a week but it worked ! It was from someone on the T-Mobile app. I basically told them how I loved the phone but I was disappointed that I couldn't use it to it's fullest potential so I needed it unlocked. and that I have paid more than a half of the device off so I really would like it unlocked or I would like to switch to a cheaper phone. The lady was very nice to me and said that she would work that out for me as best as she could and she really did it for me !
rhonal89 said:
Hi, everyone so I was trying to unlock my T-Mobile Pixel 4 XL the other night and I was having a problem with the person previously than the ones that ended helping me to get it done. I told them I just wanted to unlock it for a trip, I didn't want to tell them I wanted to root it. They said I needed to make so many payments for a temporary unlock and pay the phone in full for a full unlock. That didn't work. So the next day, I just said I needed to unlock my bootloader and the only way to do it was if the phone was unlocked. At this point, I had the phone for a week, but they did it, I was able to unlock the phone in the app and OEM unlock in developers menu and root like everyone else. I provided some screenshot on the twitter conversation.
Click to expand...
Click to collapse
I just received my 2nd Pixel 4XL from T-Mobile after reading your 1st post. TMO is still refusing to help Unlock the Bootloader. If they do not, i guess i will be sending this one back as well...
i42o said:
she messed up lol
Click to expand...
Click to collapse
The carrier lock is what prevents you from the OEM unlocking. if you get it carrier unlocked and stick a different sim in you should be able to oem unlock.
Has anyone Tested Temporary Unlock from the Unlock app? Once Temp Unlocked, run the fastboot command...
ThisPlaceIsaJoke said:
Has anyone Tested Temporary Unlock from the Unlock app? Once Temp Unlocked, run the fastboot command...
Click to expand...
Click to collapse
Once you're 40 days in the temp unlock works. But from what I've read the OEM unlock button in Dev options is still greyed out so you can't unlock the bootloader. That switch has to be flipped on in order for you to be able to run the fastboot command.
jr313 said:
Once you're 40 days in the temp unlock works. But from what I've read the OEM unlock button in Dev options is still greyed out so you can't unlock the bootloader. That switch has to be flipped on in order for you to be able to run the fastboot command.
Click to expand...
Click to collapse
Yeah I definitely understand how it works I was on the phone with a T-Mobile escalations supervisor regarding the four or five people that had their devices unlocked through two T-Mobile help without issue and without being within policy and they're still giving me no and I'm not taking no I'm taking it all the way to the FCC at a class action lawsuit if I have to this is my second Google Pixel 4 XL because the first one they told me I could boot later unlock and I couldn't The second one after showing them proof that it's been done they gave me a not so straight okay-ish upgraded me again and I got the device yesterday and they won't do Jack about it. I currently have three contacts in the office of the president escalations department and I am waiting here back from one of them...
I just randomly tried to unlock my phone from the unlock app and it worked. Didn't ask and device isn't paid off.
Just hit up Tmobile-help on Twitter and asked them if they would unlock my phone so I could better help with Android 11 development and they did it with no trouble. Even thanked me for helping with 11 development. My phone is not paid for. I do have 5 lines and have been a customer for awhile. Not saying it will work for everyone but did for me.
No luck here
Just got my T-Mobile Pixel 4 XL unlocked via Twitter.
I'm a brand new T-Mobile customer AND my phone is on a lease, not paid off at all. In fact I've not made any monthly payments or anything yet! I've only had the phone 4 days.
The trick is to ask them to enable dual SIM card mode and provision you over to an ESIM so you can run a physical SIM due to single issues. Basically T-Mobile sucks so bad you can't use your phone in some areas without a secondary SIM.
This was really what was happening for me and I had no issues getting it unlocked.
I now have a T-Mobile ESIM and a AT&T physical SIM plus OEM modes unlocked.

OEM Unlocking "Unavailable on Carrier Locked Devices"

Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Locking
I could be mistaken, but sim and bootloader unlocking are not related. I have a verizon pixel 1 that I am using on a different carrier (Google FI) no problems, but the Verizon bootloader CANNOT be unlocked. In the booloader it's listed as US and my second Pixel 1 is listed as "ROW" and was able to have it's bootloader unlocked.
Someone please correct me if I'm wrong. (And show me how to unlock big red's Bootloader on the Pixel 1 Android 10.
Zepher013 said:
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Click to expand...
Click to collapse
lmt1979 said:
I could be mistaken, but sim and bootloader unlocking are not related. I have a verizon pixel 1 that I am using on a different carrier (Google FI) no problems, but the Verizon bootloader CANNOT be unlocked. In the booloader it's listed as US and my second Pixel 1 is listed as "ROW" and was able to have it's bootloader unlocked.
Someone please correct me if I'm wrong. (And show me how to unlock big red's Bootloader on the Pixel 1 Android 10.
Click to expand...
Click to collapse
He is not asking about the bootloader. His phone is carrier (SIM) locked. I don't know Sprint's policies but if they say 50 days I would believe that.
Zepher013 said:
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Click to expand...
Click to collapse
They usually will sim unlock if the device is fully paid. If not then you'll probably have to wait. Once your device is sim unlocked then you can unlock the bootloader.
bobby janow said:
They usually will sim unlock if the device is fully paid. If not then you'll probably have to wait. Once your device is sim unlocked then you can unlock the bootloader.
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Click to collapse
It was initially on a payment plan but I went ahead and paid it off in full after realizing that I'd have to do so to get bootloader unlocking to become available, but yes thank you for confirming that. The end of the 50 day period is at the end of the month so I guess I'll know for sure then.
Zepher013 said:
It was initially on a payment plan but I went ahead and paid it off in full after realizing that I'd have to do so to get bootloader unlocking to become available, but yes thank you for confirming that. The end of the 50 day period is at the end of the month so I guess I'll know for sure then.
Click to expand...
Click to collapse
You can call them if it's paid off and get it done now. There is no need to wait the 50 days.
bobby janow said:
You can call them if it's paid off and get it done now. There is no need to wait the 50 days.
Click to expand...
Click to collapse
I mean I did try doing so a couple weeks ago, went through customer support about 2 or 3 times and my call was eventually escalated to one of their tech support reps who basically told me I'd have to wait the 50 days to have it sim unlocked, which I'm assuming in turn will then allow bootloader unlocking. Was pretty frustrating having to ask multiple representatives on the phone and in a number of local Sprint stores without anyone giving me a straight answer or just giving me false information. You seem to be pretty sure, have you had a different experience?
Zepher013 said:
I mean I did try doing so a couple weeks ago, went through customer support about 2 or 3 times and my call was eventually escalated to one of their tech support reps who basically told me I'd have to wait the 50 days to have it sim unlocked, which I'm assuming in turn will then allow bootloader unlocking. Was pretty frustrating having to ask multiple representatives on the phone and in a number of local Sprint stores without anyone giving me a straight answer or just giving me false information. You seem to be pretty sure, have you had a different experience?
Click to expand...
Click to collapse
Nope. Just been reading and that's the general consensus.. If you can't get it with one rep hang up and call again. Demand it since your device is paid off. That 50 day bull**** is just that.

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