I am a professional photographer, so full size is important. Google photos said my google space has filled up and recommended 7gb clean up. I thought it was opening space on Google photos by resizing, but it deleted everything. All my photos are gone on phone. I am very mad. How can i recover them without root?
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Guys regretfully I downloaded the new Google Photos app today. Unfortunately somehow it backed up ALL my Gallery camera photos and now I have very little storage space on my N5.
I've tried deleting photos but the only way I can do it is from the Photos app BUT when I do delete them they are also removed from my Gallery. But I want them to remain in my gallery.
Help please
All photos you had in google drive got downloaded to phone?
I'm so confused right now.
Hi thanks for your reply. I'm confused too. I downloaded the photos app. It began backing up. Then about an hour later I got a message saying it couldn't back up all my photos as my device had run out of enough memory!
I have checked my Gallery app and there are no duplicate photos. I have also deleted the Auto backup folder. And have deleted the photos app. But I still haven't received covered the lost storage.
I recently deleted all my google photos from the web interface (After turning off sync) for the purpose of clearing alot of old photos out. After trying to reupload everything from my phone, it only uploads photos taken after the time I deleted everything. I checked trash, photos, drive, everywhere, and the photos arent there, but yet it acts as if they were. Is there any way to solve this and have it reupload everything?
OK, so if I take a pic and immediately go to my Google photo app I can see the pic currently being uploaded to the cloud. Now if I delete that photo, it deletes it from the device, but how can I find/view the copy that just got saved to the cloud?
If it's done uploading, and you delete it within Google photos it gets moved to the trash. Gone from Google photos (still retrievable from the trash). Now if you take a pic and delete it from the camera app immediately after taking it, it probably wasn't uploaded and is gone.
When you first open Google photos the pictures that you are seeing are what is stored on the cloud. If you go to the top left menu (three lines) there's a device folder part, that's where you can see what's actually on your device. Make sense?
OK I did a little more experimenting. When I took a photo, I left the camera app and went to the Google photo app. I saw the spinning icon on the picture, then a cloud icon with a check mark which should indicate it's done uploading to the cloud, but when I deleted it, it just sent it to the trash without saving it on the cloud or on the device.
Then I tried deleting a pic I took yesterday. It asked me if I wanted to delete the device copy and if I did delete it I would still be able to view it from the cloud. So I deleted it from the device and I was in fact able to view it within the app.
So, even though I watched the newest pic get uploaded to the cloud, I must've still deleted too quickly to where it didn't save and just got trashed. I guess you have to let the pic sit for a while and "cement" itself in the cloud before deleting.
Thanks for responding quickly and helping me out
If you delete the photo from the Google Photos app then in essence you are deleting it from the cloud. Google Photos is your cloud.
If you want to free up storage on your phone then just go to settings in the photo app and hit free up storage. This way it removes it from the phone storage but leaves it in the Google Photos app.
Hello everybody,
I'm using Google Photos and I love the automatic backup and free-space feature. Lately (from the day I got a SD card into the phone, which could be meaningful) I see google photos is backing them up but NOT freing space automatically.
I try to free space from the menu, it says "24 photos to be deleted" (but I got thousands of photos) and then it says an error occurred while deleting those 24.
You can find the screenshots here: https://goo.gl/photos/BPpJFdmiVYWJfNnx6
A friend suggested that probably since I got the SD the phone is saving the photos in the external memory. From there, Google Photos can backup them but can't delete them (don't know why).
I went into settings -> memory -> default memory, changed to "External memory" and rebooted the phone. Still Google Photos can't delete them, I get the same "24 photos to be deleted"/"can't delete them" message.
Did this ever happen to you? How did you manage to solve the issue?
Thank you
Marco
P.S. You can find the pictures attached as well.
Uninstall Google photos, reboot the phone, then download again.
PuffDaddy_d said:
Uninstall Google photos, reboot the phone, then download again.
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Thank you for the suggestion.
I tried but - alas - nothing changed. I can't uninstall the app so I deleted internal data, de-activated it and rebooted the phone. After activating the app back again and logging in with my google account, a pretty long synchronization started. At the end of it everything was just the same as before -.-
Frankly, I don't use that feature of Google Photos, so I can't be of much help here. You can always delete the photos using the stock photo viewer. Press select all, then delete.
How do I recover my deleted photos, I deleted a few photos on Google photos a few years back, I'm using a different phone now. But I still have my original email I backed up with
How is this automotive? You are talking about a phone
Sage black said:
How do I recover my deleted photos, I deleted a few photos on Google photos a few years back, I'm using a different phone now. But I still have my original email I backed up with
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Go to https://photos.google.com/ if they are backed up they are there.
Google Photos
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