WhatsApp deletes chat history - General Topics

Hi,
i open this discussion due to a problem that affect my phone since last september periodically. I have a Realme 8 pro, one day, in september, it said a thing like "there is a problem with your chat history, we can recover it from an existing backup", i had a backup so i started the recovery. And here started to have problems. Whatsapp Backups i have are more or less 2,35 Gb, there are seven years of chat so they are heavy. The teleohone has difficulty to recover everything. The first recover never goes fine. I have to unistall the app, install again and start a new recovery. But also this recovery fails sometimes. After september, this thing happened again after a month after the use of whatsapp web, so i stopped to use it and worked more or less fine, until today. I woke up and the phone said again "there is an error..." so i tried again with the recovery. After an hour stuck on 30% i closed the app so the backup wasn't complete. So i unistalled the app, reinstalled and used a backup of yesterday. That didn't work, the app said " there is a problem restoring this backup, do you want to try another one?" (something like that), i used another one, stuck again, re-open the app, half completed backup again. Then the error screen popped up again I re-did everything and after a day recovering stuff it SEEMS to work. I am tired. The thing i wanted to asl you all is, there is a way to manually recover chats without whatsapp process, in case there is the necessity again, or maybe if someone knows hot to resolve the problem. Thanks in advance and sorry for my bad english.

Related

[Q] Android Virus? Interal Phone Storage Maxing Out

[UPDATE] My phone crashed and then got stuck in a boot loop, so I had to reset it. I would still like input from anyone concerning the below, because whatever caused the internal storage problem directly contributed to the boot loop.
I have seen several other posts about this issue for several different phones, all from April, but it hasn't been resolved in any other forum, so I thought I would start here. My issue just started today. I have a Droid X that is running a CM7 nightly with a couple of zeppelinrox scripts. I have had CM7 installed since January, so I believe it does not relate to CM7 or any other mods I am running. I was thinking that it must be a virus. What happened (and continues to happen) is this:
- My phone played the message tone, and I got a notification saying that my phone storage was almost full and that I needed to do something about it. I thought that this was very odd, since I have 6.2 gigs of internal storage, and I don't have that many apps installed, and I have all of my pictures and other media on my SD Card.
- I then got a notification that my text message inbox was full, so an incoming text message was rejected. I get this notification every couple of minutes or so.
- I deleted several of my largest apps on my phone, which should have freed up about 30mb. It showed that I had 12mb free, which quickly shrank to 5mb, then 100kb, than 0.0kb, as if something was actively filling it up.
- I deleted about 700 text messages, and still got the same error as before.
What should I do???
Well, you won't lose anything trying to use an antivirus app.
Is there a way I can install it from my computer to my phone's SD card? I have been attempting to download an AV app, but Google Play force closes itself whenever I try to do this. Very frustrating!
You could try re-installing the whole rom.
Well you can download an APK (if exists) of a FREE antivirus and install it on your phone from the SD Card.
If it's a virus i don't think that it's stored on the sdcard, it could be there but the system is infected anyway.
same thing here
i have a droid x 2 global with cm7, I have the same problem . everything has been good but as of two days ago i started getting storage full and cant receive text warnings . i have like 6gb internal storage with very few apps installed and if i delete them and nothing really happens . i have pulled my hair out with this one. I did a fresh wipe "data and factory" and reinstalled c7 with an updated version . it all was good until 12 hours later bam same messages. did another wipe/reinstall when prompted to enter google account and stuff I deselected the box "allow google to restore phone" or something like that and haven't installed any apps. so far so good. i'm going to slowly install the apps i had and try to figure out what is going on. please let me know if you find a solution. the weird thin is it just started happening . i though virus but wtf ,
quigley, have you visited any websites on your phone that you don't normally go to? What internet browser app are you using? I am using Dolphin Mini, and I was researching some stuff with Google, and visited many sites I don't normally go to, so maybe a virus came from there.
Since my reset last night, I have yet to experience any problems. Thankfully, I had made a backup of all my apps and settings with Titanium Backup a week or so ago, and all my media was stored on my SD Card, so I didn't lose much. I never use the Google backup. And check this out:
Total App Usage: 289mb. Free: 6.3gb.
And this is the same set up I had right before the "event!" It must have been a virus. I see no other reason for 6 gigs to get that completely filled up in minutes. It can't have been CM7, because I haven't updated it in months! I wish someone could shed some light on this.
Imagine666 said:
Is there a way I can install it from my computer to my phone's SD card? I have been attempting to download an AV app, but Google Play force closes itself whenever I try to do this. Very frustrating!
Click to expand...
Click to collapse
You can install it via the Web Market.
Imagine666 said:
quigley, have you visited any websites on your phone that you don't normally go to? What internet browser app are you using? I am using Dolphin Mini, and I was researching some stuff with Google, and visited many sites I don't normally go to, so maybe a virus came from there.
Since my reset last night, I have yet to experience any problems. Thankfully, I had made a backup of all my apps and settings with Titanium Backup a week or so ago, and all my media was stored on my SD Card, so I didn't lose much. I never use the Google backup. And check this out:
Total App Usage: 289mb. Free: 6.3gb.
And this is the same set up I had right before the "event!" It must have been a virus. I see no other reason for 6 gigs to get that completely filled up in minutes. It can't have been CM7, because I haven't updated it in months! I wish someone could shed some light on this.
Click to expand...
Click to collapse
I have been using stock CM7 browser, and i don't browse much usually just google news, "never porn or torrent sites " i have a desktop for that fun. so i really don't think it was a virus from browsing . i haven't had any trouble since my second wipe and not using google restore during setup. i'm still slowly adding my usual apps. we will see what happens , P.S also when this happened i was unable to move stuff onto sd card , it showed full also. I really don't think it was a virus but it sure seems that way.

[Q] One contact's message thread won't open. Stock message app

Ever since the ICS upgrade, one contact's message thread refuses to open and is stuck on "O Loading" with that little circle revolving.
I downloaded go sms pro before and I was able to access his thread through that and the message count wasn't over the maximum limit per contact. I've since gone back to the stock app as he's out of the country and it's faster than go sms pro but he recently txted me and caused the problem to occur with other contacts (though a reset of the phone solves their issue)
Does anyone have a solution and failing that, advice? I should say right now that deleting his message thread is the last resort.
and HTC sensation
Android 4.0.3
Software 3.32.401.5
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
burningwipf said:
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
Click to expand...
Click to collapse
Aye I could try it with a contact whose messages I don't mind losing and seeing if that works, thanks for the tip!
You can also use Google Voice, and have it copy all the messages to your Gmail account.
Sent from my Galaxy Nexus using Tapatalk 2
So I started backing up and restoring and I was able to open all contacts' threads. The backup never fully restores all messages though and I have to keep hitting "restore" so that it'll restore them all up to the present day. Don't know why it's doing it this way.
Just now I've checked and that one contact won't open again. What I might do is try and restore all to the present, delete loads of messages I don't want, and backup this new message history.
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
3dd1 said:
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
Click to expand...
Click to collapse
Yeah it never resolved itself but I love the customisation of go sms pro so much that I don't mind anymore. Pity go sms pro crashes every so often and I think it slows the phone down.
I was going to start a new thread but see that this is the same problem I have.
I have a mt4gs (Doubleshot) and the problem described in this thread has happened twice. Both times i was receiving a text message and did something else with the phone at the same moment, and it seems to have jammed up the receipt of that text. The first time, i sent a text to the person at the same moment i received one. The second time, i locked the screen at the moment one arrived. Now that thread never loads, and loading other threads or contacts takes much longer than it should. In fact, i don't think contacts would ever load if i were willing to wait forever.
The first time I backed up the texts, reset the device, and restored, and everything worked fine, but that's a really time-consuming process and it seems like a ridiculous workaround for some broken buffer or queue in Android messaging.
It seems that there must be a direct fix for this. If it's easy enough to break messaging that it has happened to me twice, it must be a fairly common problem. But a search has turned up nothing but people saying there are too many messages or to use an alternative app for messaging. That's (1) incorrect and (2) again an ugly workaround for a problem with core functionality.

[Q] Attempting Nandroid App Data Extraction

Hello all,
I've ran into a circle of issues. I'm rooted, have touch CWM (can't remember the exact version) and had SynergyROM installed. I downloaded PowerAMP. Some people may stop me there and tell me that's the problem. During the Aroma installation, I must have ticked the option that optimizes apps and causes a long first boot. After researching this issue, I have found is a bad thing to do. I don't know why I would have chosen that option but this is the end of the path that I've come to.
What happened was PowerAMP was stuck on installing. So I attempted to find it and cancel it or uninstall, but it was no where on my phone, not in the notification bar, and was stuck on installing in the market.
So, I go about my business on my phone and it suddenly shuts down. I start it up, and it boots normally until it gets to "Optimizing app 1 of 1". I let it sit for about 30 minutes before I pulled the battery. I performed a nandroid backup, rebooted, same issue. I researched the issue and found people reporting success after wiping the cache and dalvik cache, so i did so. Now it reported "Optimizing apps 1 of 250" and went fine until it got stuck at 250. I let it sit for an hour before I pulled the battery again. I wiped data/cache/dalvik and reflashed a clean SynergyROM, the phone was working perfect. Then attempted restoring the backup, but still got the same issue.
I found a new ROM like I had been planning on doing since my phone was wiped anyway, and download Nandroid Manager to extract the data from my apps as I had read in the past was possible. Upon exploring the backup, I noticed the month and date were correct, but the year was 1980. There is NO data, in the data/data area except com.android, com.samsung and com.verizon packages.
Am I missing something? Why is all the .apk information in the ext4.tar but NONE of my app data remains? Am I screwed? I had an older backup from January in which I found the same apps with older data and that restored fine. I have Expense Manager, for example, and I started using it in the last week of January. Once I setup my budget I backed up. Since then, I've entered in all of my income and expenses and was planning to backup before the PowerAMP issue. Everything was working smooth, no tweaks made to the ROM, no issues whatsoever until now. So I can only restore data from the old backup and not the latest one.
Thank you so much in advance.
P.S.: Extra question, but not nearly as important - I can't seem to find a consistent answer. When performing a nandroid recovery, from say, in this case SynergyROM, does it matter what ROM I've flashed? Doesn't the nandroid recovery basically wipe the slate clean and lay everything back out just like you would do when replacing carpet, or a bandaid? Just a curiosity.
EDIT: I just discovered Titanium PRO can extract. Bought it. Tried it. Expense Manager crashes. Now, unless Expense Manager is installed, it doesn't even show up in extraction.
I have another idea - is there a way to EDIT a nandroid backup? For instance, can I REMOVE PowerAMP from the nandroid backup and restore through CWM without having to go through all of this? If it was just one app I wouldn't care but..I have at least 15 different apps with a couple months worth of data :/ My fault for sure..but I still harbor faith in this community nonetheless.
SOLVED
Psychotacon said:
Hello all,
I've ran into a circle of issues. I'm rooted, have touch CWM (can't remember the exact version) and had SynergyROM installed. I downloaded PowerAMP. Some people may stop me there and tell me that's the problem. During the Aroma installation, I must have ticked the option that optimizes apps and causes a long first boot. After researching this issue, I have found is a bad thing to do. I don't know why I would have chosen that option but this is the end of the path that I've come to.
What happened was PowerAMP was stuck on installing. So I attempted to find it and cancel it or uninstall, but it was no where on my phone, not in the notification bar, and was stuck on installing in the market.
So, I go about my business on my phone and it suddenly shuts down. I start it up, and it boots normally until it gets to "Optimizing app 1 of 1". I let it sit for about 30 minutes before I pulled the battery. I performed a nandroid backup, rebooted, same issue. I researched the issue and found people reporting success after wiping the cache and dalvik cache, so i did so. Now it reported "Optimizing apps 1 of 250" and went fine until it got stuck at 250. I let it sit for an hour before I pulled the battery again. I wiped data/cache/dalvik and reflashed a clean SynergyROM, the phone was working perfect. Then attempted restoring the backup, but still got the same issue.
I found a new ROM like I had been planning on doing since my phone was wiped anyway, and download Nandroid Manager to extract the data from my apps as I had read in the past was possible. Upon exploring the backup, I noticed the month and date were correct, but the year was 1980. There is NO data, in the data/data area except com.android, com.samsung and com.verizon packages.
Am I missing something? Why is all the .apk information in the ext4.tar but NONE of my app data remains? Am I screwed? I had an older backup from January in which I found the same apps with older data and that restored fine. I have Expense Manager, for example, and I started using it in the last week of January. Once I setup my budget I backed up. Since then, I've entered in all of my income and expenses and was planning to backup before the PowerAMP issue. Everything was working smooth, no tweaks made to the ROM, no issues whatsoever until now. So I can only restore data from the old backup and not the latest one.
Thank you so much in advance.
P.S.: Extra question, but not nearly as important - I can't seem to find a consistent answer. When performing a nandroid recovery, from say, in this case SynergyROM, does it matter what ROM I've flashed? Doesn't the nandroid recovery basically wipe the slate clean and lay everything back out just like you would do when replacing carpet, or a bandaid? Just a curiosity.
EDIT: I just discovered Titanium PRO can extract. Bought it. Tried it. Expense Manager crashes. Now, unless Expense Manager is installed, it doesn't even show up in extraction.
I have another idea - is there a way to EDIT a nandroid backup? For instance, can I REMOVE PowerAMP from the nandroid backup and restore through CWM without having to go through all of this? If it was just one app I wouldn't care but..I have at least 15 different apps with a couple months worth of data :/ My fault for sure..but I still harbor faith in this community nonetheless.
Click to expand...
Click to collapse
EDIT 2: PROBLEM SOLVED! Woo hoo! For anyone with a similar issue, I suppose I was just too frustrated to realize all courses of action. So this is the sequence in which I got the data back:
1: Installed updated app straight from the market, made sure it was closed and not in memory
2: Opened Titanium PRO and selected the nandroid backup
3: Recovered DATA ONLY
4: Opened app
5: Danced.
Hopefully this helps anyone with this similar issue.

Updating to 7.0 Nightmare

I'm so mad that i've got flames shooting out my ears. Why? A few reasons. First, Snapchat doesn't let you log in on a rooted phone so I wanted to go back to stock for 5 minutes to log in then root again. Sounds simple, right?
I was already on 7.0, it was installed from an OTA update a couple weeks ago when I found out it was being pushed. I rolled from rooted stock MM to unrooted stock MM via ODIN. Downloaded and installed the OTA without a hitch. Forgot to log into snapchat on that day, instead I jumped straight to rooting. Tether is a necessity in my business.
Fast forward to last night. I wanted to roll from 7.0 rooted back to 7.0 stock, log into snapchat, then reroot. Couldn't find the simple tar.md5 of 7.0 that you drop into the AP slot in ODIN. I found a 7.0 that used all 4 slots in ODIN but I didn't like that it was different than what I was used to, so I tried to roll back to 6.0.1 using ODIN. It flashed fine but when it booted, the screen resolution was set to such a large dimension that the sprint splash screen, which normally only consumed the middle 1/3rd of the screen, was taking up the whole screen and bleeding off the edge. I tried a few times to get it to run but all the system apps would just repeatedly force close so that flash was a dud. Art this point i'm a but annoyed because a simple flash, boot, log in, flash, boot, done is turning into a longer process.
So, last resort (in my mind) I decided to go through with flashing that 7.0 that I'd found. I read through the thread, didn't see any current issues to stop me. I downloaded it, which took freaking forever because apparently the site hosting it throttles downloads to 12mbps. Finally got it downloaded, check md5, unzip, throw the 4 parts into the slots in ODIN, and flash. EVerything was successful.
Reboot into system, let it do its thing, log into snapchat, then throw her back into download mode and flash recovery then finish up and go to bed. Seems easy enough. Riiiight??
I unplug the phone, reboot it. Samsung splash screen appears, then an odd screen. A teal screen. With the word Erasing... at the bottom left. "Hmm, strange" I thought. I set the phone down and waited.
A few minutes later I start hearing a voice saying something. I realize its my phone. Behaving oddly. As if I just bought it and turned it on for the first time. I look at the screen in absolute horror.
The damn flash I's just performed deleted every freaking thing on my phone. all apps. all app data. all files. all contacta. all texts. everything. GONE. WTF.
Nowhere in that stupid thread did it say it wiped the phone. Nowhere, not anywhere, ever, did I see that this damn flash would've wiped my phone. Now I am livid. All this just so I can log into some stupid app, because my wife wanted me to use it with her. Everything. Gone.
I set up my account details, logged into my samsung account, did all the restore options, then went to bed because it was taking an awfully long time to restore, so I figured I had a fighting chance.
Woke up this morning to the phone still stuck trying to restore. It had made no progress since last night. So I decided to reboot it. It refused to finish the restore process, so I did a factory reset and tried again. Everything restored this time, all of my apps, contacts, texts, home screen etc. Except, none of the data that my apps had produced, restored. Game progress for a game I play: gone. 6 years of data produced by an app to log vehicle expenses: gone.
SO I tried a third time to restore everything to no avail.
It's almost time for me to leave home (I'm a truck driver, home on weekends), so I decide I will jsut re-root the phone since I am pretty sure I can try to restore the apps form my samsung account again, sometime this week. Re-rooting went fine, I made sure tether worked and then I hit the road.
Turned on my bluetooth headset so I could talk to my wife. The damn thing won't pair to my phone. No matter what I try, the headset won't pair.
I try again to hit the restore option from my samsung account. it wnts me to log in again because my session expired. I enter my password, it logs in then instantly expires my session, demanding login again. Endless cycle. I cannot log into my samsung account. I boot into recovery and clear cache and dalvik in hopes that it fixes it. Reboot, only to find the same problem exists. I do some research and find out that since I am rooted (as I've always been!) I can no longer log into my samsung account on my samsung phone that I OWN! WTF!! Since I rooted, my data is now being held hostage.
All of this crap, because everybody in the whole freaking universe is against people rooting their damn phones. This is ridiculous, pathetic, and unacceptable.
I now know that Google does not sync/backup any data, nor any app, other than its own. And I now know that Samsung backs up... god only knows what the hell they backup from your phone... then they'll hold your own data hostage form you if you choose to root your phone for whatever reason.
BIG THANKS to the person who uploaded the 4-part 7.0, called it an update, and did not disclaim that it is guaranteed to wipe everything you ever had, right off your phone.
All I wish I could recover is the 6 year old cumulative data from one app. But nope that's gone too. This has me the most distraught.
yes I know I should've made a nandroid. it wouldve avoided this whole thing. noob idiot dumbass mistake. I also know that I cnnot trust tht just because it doesn't specifically say itll wipe everything, doesnt mean it wont.
the end.
FML.
Ded. Hahahahahahhahahahahahahahahahhaha. Noob shizz....
FYI. Clear App Data on Samsung Account using Titanium Back Up and you'll be able to sign in to your Samsung account.
Still laughing.
Sent from my SM-N920P using Tapatalk
sinisin said:
Ded. Hahahahahahhahahahahahahahahahhaha. Noob shizz....
FYI. Clear App Data on Samsung Account using Titanium Back Up and you'll be able to sign in to your Samsung account.
Still laughing.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Your tip worked. Thanks.
I can't wrap my head around the fact that 2 backup services, Google and Samsung, BOTH did not back up app data from the one app I needed the data from, the most. Samsung actually backed up 40 some apps, Google was only 14. Backups are current, less than 5 days old. This is 2017, and services are still shoddy at best. Back when I had my Hero, I looked upon these current years as potentially amazing ones... Other than the phone manufacturer technology, I'm not too thrilled... Oh well, it's whatever I guess.
I don't mean to laugh at you too much. But that rant was epic. I'd check all the back up settings on Google and Samsung. Make sure they're set to back up everything.
If this app and it's data were that important to you, you shouldn't have left it's fate to assumption. I'd suggest looking in to a service that will regularly back it up to a cloud. There are a million or so options.
I run apps that rely on years worth of data too, and they've been backing up data to an encrypted cloud account since forever.
Anyway man, I'm sorry that you lost important stuff. But it was entertaining at the same time. Good luck man!
Sent from my SM-N920P using Tapatalk
Oh I've been there. Learned the hard way to back the data to my computer or even dropbox if I'm not near a computer. You live and you learn my friend.
Sent from my SM-T817P using Tapatalk

Question Daily WhatsApp error

I got my new S22 Ultra a month ago..i installed whatsapp..it stucks during restoring chat history…but i overcome this problem by forcing stop the app during the restoring process ( a solution i found after reading many threads.. untill nw it works but um afraid one day everything is lost. Also it takes much time to save hundreds of stickers again)..then everthing is ok for a month till 30 september 2022.
Since 30 September 2022, My WhatsApp has been messing up pretty badly. Over the last five days I randomly (and this is true - no errant reboots, no app crashes, etc.) get the error message "Something went wrong with your chat history" on WhatsApp, which has a Restore option under the dialog box. This is practically useless as the progress bar never successfully completes, but even goes back at times.
This forces me to reinstall WhatsApp, and pray that I don't have to start with a new chat database again. Because it takes multiple attempts to get back on the app. And i can't restore hundreds of stickers. This plunges me into another time lag, as the app's verification put in progressively increasing wait times every time I reinstall.Why i got this message over last 5 days every morning???How can i solve it without taking the restore option as it took me 5 hours trying to restore chat history and stickers???I hope you response quickly..
I have tried many solutions: clearing cashe..turning airplane mode on and off..reset networks settings…turn the mobile on and off…unrestrict whatsapp from battery saver…remove the backup at google drive..close whatsapp from recent apps…during trying to solve the issue, i noticed one day that the error occurs during backup is being uploaded to google drive so i choose never to backup to google depending on the local backup but i unfortunatley woke up the next moring and the error occurs once it was searching for new messages.
Please help to retrieve a permanent solution specially as i found many people suffering from this for months in many threads...
Hi, you probably need to let the program fully restore the chat database... Can you leave restoring during night, for example, when your don't use the phone? Did you give the app the proper rights to access storage, etc?
Marcelocohenarg said:
Hi, you probably need to let the program fully restore the chat database... Can you leave restoring during night, for example, when your don't use the phone? Did you give the app the proper rights to access storage, etc?
Click to expand...
Click to collapse
I tried but it always stucks at different points and if i leave it, it fails ending to an old group chat history... although when i force stop the app, the chat history is back completely.
switch to Telegram
Better yet switch to Signal.

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