Hi all,
I recently bought Moto Edge 30 device and after a month of usage, I have this issue - The apps started crashing randomly and the screen gets frozen and restarts. Sometimes it gets stuck in the boot loop until I go to recovery mode and reboot the device again. What could cause this issue?
I got it checked in a service center and it was mentioned the charging port has liquid damage hence it's causing some issues with the motherboard and hence the restart problem. The charging and turbocharging in the device work fine and even it connects to the PC and works fine. Is there any truth to what I have been told?
If anyone has encountered a similar issue, let me know if there's anything I could do to fix this.
i had something similar, in my case my edge 30 would randomly shutdown, and id know because when I pressed the power button it would start booting.
the service center identified it as a motherboard defect and replaced it. it's working fine now.
Related
Hi there,
I bought my ACER CLOUDPHONE S500 2 months ago.
Everyting worked fine, I didn't root the phone, nor did I try to. I used the phone for a coupple of weeks until yesterday, all of a sudden it started vibrating constanly. I pulled out the battery and memory card + sim and put only the battery back in. When the battery touches the contacts it starts vibrating again. So even when the phone isn't booted yet, it just start vibrating constantly without stopping.
Pulling out the battery and plugging in only the USB charger does the same (vibrating constantly).
I tried to restore factory defeaults but that doesn't help.
The phone works normally and can be booted (so no black screen or stuff) but just vibrates the whole time.
I normaly live in Belgium, but I'm on holiday in Thailand for 3 months, so I guess returning it back to the store isn't an option now.
I guess it's a hardware problem but if anybody has a sollution, it would be very welcome!
Is there an other way to stop the vibrating?
anybody has a clue?
I posted this yesterday, does anybody know what is wrong?
I guess it's a hardware problem as the vibrations start from the second I plug in a powersource (battery and/or USB-charger)
IS there any way I can stop the vibrations or is it more like a shortcircuit on the vibration part?
It gets very anoying having a constanly vibrating phone in my pants, I guess I'll could give the phone to my GF..
Hi, I never saw that kind of issue on the cloudmobile but I guess you'll be stuck until you can send it back to service. Seems to be hardware related...
Tought it would be a hardware problem... still 2,5 months to go in Thailand before I can turn it back...
Thans anyways!
Dead pixels?
About problems in this phone..
Did anyone note dead pixel on the screen? I read about a lot of users that have this problem...
Hello, I bought a refurbished LG G2 and the unit has a few problems (that I think are related to each other). First of all, the device keeps rebooting, sometimes it gets stuck on the LG logo, sometimes on the AT&T logo and sometimes it boots and works for a few minutes then freezes and reboots again. I tried factory reset, reflashing the firmware (using tot files) but nothing works.
Other symptoms include :
When I turn off the screen it never turns back on (double tap/power button don't work)
The date and time are reset every reboot (time always goes back to 12:01)
In the "About this phone" section, there is no baseband version, no IMEI, no wifi info (mac adress etc)
Cellular, Wifi & Bluetooth do not work
There is a constant "Error" notification on the bottom of the screen
Phone randomly reboots
If I remove icons/widgets from the home screen they reappear on the next reboot
Does anyone have any information on how to solve this? Thank you!
Update : The phone seems to work well when fully charged, only starts rebooting when the battery is below 50%
hello.
i think there are some problems on your board
give your phone to a professional repair center.
may be there is problem on your battery.
Mine began doing the same and also touch degraded to unusable. I first replaced with new LCD assembly and reboots still happened. Replaced battery, reboots still happened. Replaced motherboard, problem fixed.
In short, replace motherboard and LCD assembly. It was still cheaper than buying a new or used G2. Only drawback is lcd wasn't original manufacturer and has some bright spots where the blacks aren't as dark.
Cause of reboots is probably a bad solder joint on one of the ram chip or processor chip.
Sent from my LG-H830 using XDA-Developers mobile app
Hi,
Today I encountered an issue with my xperia z3v. It was stuck in an infinite boot loop and kept shutting off and powering back on. I noticed that the phone would reboot when getting tapped so I think there is an issue with the battery connection. I took off the cover and checked the connections and they are all fine (the cover was already loose, must have been due to heat). The phone now when plugged in doesn't even show the charging sign and just keeps flashing the red light and vibrating signaling start up and I see the sony logo before it keeps looping. Based on this behavior I don't think the phone is interacting with the battery. When plugged into a pc it says "upgrading,do not disconnect device from pc. Software statusfficial." And it comes up as S1 Service in device manager. I really want to be able to get the data off this phone, but it is not detected to be in debugging mode. The phone is being detected as some kind of erickson and not a xperia z3v in the data transfer program I use. Is there any hope?
Thanks!
threetall said:
Hi,
Today I encountered an issue with my xperia z3v. It was stuck in an infinite boot loop and kept shutting off and powering back on. I noticed that the phone would reboot when getting tapped so I think there is an issue with the battery connection. I took off the cover and checked the connections and they are all fine (the cover was already loose, must have been due to heat). The phone now when plugged in doesn't even show the charging sign and just keeps flashing the red light and vibrating signaling start up and I see the sony logo before it keeps looping. Based on this behavior I don't think the phone is interacting with the battery. When plugged into a pc it says "upgrading,do not disconnect device from pc. Software status: official." And it comes up as S1 Service in device manager. I really want to be able to get the data off this phone, but it is not detected to be in debugging mode. The phone is being detected as some kind of erickson and not a xperia z3v in the data transfer program I use. Is there any hope?
Thanks!
Click to expand...
Click to collapse
All, I realized I posted this in the wrong thread. I apologize. I also found that there seems to be a loose connection or short somewhere. When I put a clamp on the phone in the right hand side of the phone near right below the center of the phone, the phone will boot up successfully. That gave me enough leeway to be able to connect the phone to my computer and back up my files. I am retiring the Z3V and upgrading to a galaxy S7 after this issue, and have had issues for a while with the Z3V with overheating and glitching out. I hope this information helps some one.
Mobile is continuously restarting for initial 3-4 secs and again off and restart initial 3-4 secs and off.
If charger is connected, then will wait and show charging animation, booting normal and entering into normal condition. If charger is removed or power switched off, again restarting continuously.
I have twice factory resetted from recovery mode along with wipe data.
Still the issue is same.
Called to Samsung customer service center on phone and explained the issue. They informed me to handover the mobile in nearest Samsung service center as the issue may be with hardware.
Please can anyone help me out with this problem.
Thanks
ketanbhosale said:
Mobile is continuously restarting for initial 3-4 secs and again off and restart initial 3-4 secs and off.
If charger is connected, then will wait and show charging animation, booting normal and entering into normal condition. If charger is removed or power switched off, again restarting continuously.
I have twice factory resetted from recovery mode along with wipe data.
Still the issue is same.
Called to Samsung customer service center on phone and explained the issue. They informed me to handover the mobile in nearest Samsung service center as the issue may be with hardware.
Please can anyone help me out with this problem.
Thanks
Click to expand...
Click to collapse
You may have a bad battery.
Have you got another one to try?
How long does the phone take get to full charge from empty?
Issue resolved. Thanks you radius kid.
It was an battery issue. Replaced with another one and it is working properly now.
In first 24 Hours after replacing battery, it self-restarted once and from that time working fine. This may be usual problem of marshmallow. Rest is ok now.
ketanbhosale said:
Issue resolved. Thanks you radius kid.
It was an battery issue. Replaced with another one and it is working properly now.
In first 24 Hours after replacing battery, it self-restarted once and from that time working fine. This may be usual problem of marshmallow. Rest is ok now.
Click to expand...
Click to collapse
Good stuff.
Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.