Database Info

[Q] Does upgrading to 2.2 with mini kies remove apps?

I received the following email from AT&T when I asked about a coming upgrade to 2.2:
Thank you for contacting AT&T about your wireless service. My name is Stephanie and I would be more than happy to assist you today with your inquiry regarding software update.
Yes, we do have a software update for the Samsung Captivate. This process will upgrade the Samsung Captivates operating system from Android 2.1 (Eclair) to Android 2.2 (Froyo). This upgrade will cause you to lose any information currently saved on the device. It is recommended that you back up your saved data on a medium of your choice prior to starting this process. Any Direct Exchange e-mail accounts will need to be set up again on the device after the upgrade is complete.
1. Download Samsung Kies Mini to your computer. The Kies Mini application and upgrade instuctions can be found at: http://www.samsung.com/us/froyoupgrade2_2/captivate.
2. Follow the on-screen prompts to complete the installation.
NOTE: If you currently have an older version of Kies Mini (or Kies) set up on your computer, uninstall it first and then install the newest version.
o Open the Samsung Kies Mini application.
o From your Captivate Home screen, tap the Menu key>Settings>Applications>Development> then tap USB debugging. Tap OK to the message. Return to the Home screen by tapping the Home key.
o Attach the device to the computer using the USB cable.
o A USB options menu will display, tap Samsung Kies.
NOTE: If not displayed, you may also access USB options from the Home screen by tapping the Menu key>Settings>Applications>USB Settings> then tap Samsung Kies. Return to the Home screen by tapping the Home key.
o Once the device is identified by the application, tap Phone Upgrade to have Kies Mini contact the Samsung server and download the upgrade.
NOTE: Download times are dependent on the speed of your network connection.
o Cautions and privacy notices regarding the upgrade will display. Tap the "I have read and understood the preceding information" check box, and then tap Upgrade.
NOTE: If the computer displays a connection dialog box, tap Close (X).
o When the installation completes, tap Close on the Result screen.
3. The device will reboot and the upgrade screen closes. You can now disconnect and use the device.
If Kies Mini does not detect the device
1. Backup all desired data on the device and reset the phone by tapping the Menu key>Settings>Privacy>Factory Data Reset> then tap Erase Everything.
2. Reattach the device to the computer using the USB cable and attempt to upgrade again using the above steps.
I hope this information has been helpful. We are here to assist you and appreciate having the opportunity to serve you. I encourage you to visit us at www.att.com/mywireless often to view your monthly account statements, make payments and shop for new products and services. If you have additional concerns or questions about this issue please reply to this email. If you need to contact us again regarding a new issue please send us another email via the contact link through your online account. You may also call us on your cell phone by dialing 611 or 800-331-0500. We know you have a choice in the wireless industry and we thank you for choosing AT&T.
Stephanie D.
eCare Customer Service Specialist
AT&T Business Solutions Customer Care
www.att.com
Click to expand...
Click to collapse
Does anyone know if this removes all your applications? There is some application data that I would like to save, if I am going to have to reinstall all of my apps.

I upgraded via Kies Mini and all of my settings and apps were untouched.
Sent from my SAMSUNG-SGH-I897 using XDA App

For better or for worse, you will keep all your apps and settings. It's very, very slow to port everything over though... First boot and the first few minutes of use are fairly painful.

I used Kies mini to upgrade to 2.2 on Friday and everything went well. The only issue that I had was all of my shortcuts & Widgets were removed from my home pages, so take screen shots of your home pages.

Broken Screen Samsung S6 - Access files

My personal S6 Samsung broke the screen, that is, all black I can not do anything!
And you need a password to unlock.
What I wanted was to have some way for me to unlock it, I've tried with Smart Switch and Kies, and in them I can not put the password on the PC to unlock the phone, and my USB is not in debugging.
And now guys? already researched in all over the place and found the solution.
The goal is to access the files on it, I do not care about the device.
Hugs and please help me.:crying:
*Sorry my english

Method 1: Recover the files with your Samsung account
This Method will work Only if you used to have Samsung account on your smartphone, you can check if your Samsung account is registered or not here.
1. Go onto the Samsung website.
2. Click the Find my phone button.
3. Login Using your Samsung Account you used to have on your smartphone.
4. All the Options regarding using your smartphone remotely will be available on the screen.
5. There will be an option on the left hand side of the screen to unlock your screen remotely.
6. Connect with your USB Cable and KIES will allow you access to your files.
Method 2: Recover Data with the mother board on your phone
This Method is a bit Technical but it works 100% guaranteed, For this Method you need to have another Smartphone like yours but with working screen(e.g If you own S6, You Need to Borrow A friend’s S6)
Your data is saved on the motherboard, so you can just put it in another phone and back up from there.
Here are detailed steps:
All you need to do is to be careful while following the steps mentioned below as to not damage the working device!
1) Take out the tiny screws from the back of phones (~10 in each).
2) Remove the plastic cover that is shielding the motherboard.
3) Unclip the display cable from both phones.
If the two methods above isn't piratical for you I suggest you to replace the screen. Either have some one repair or you can repair it yourself. For Samsung s6 screen replacement you can check out www.hcqs.com.cn. For repair instructions you can search on YouTube.

Hellon said:
Method 1: Recover the files with your Samsung account
This Method will work Only if you used to have Samsung account on your smartphone, you can check if your Samsung account is registered or not here.
1. Go onto the Samsung website.
2. Click the Find my phone button.
3. Login Using your Samsung Account you used to have on your smartphone.
4. All the Options regarding using your smartphone remotely will be available on the screen.
5. There will be an option on the left hand side of the screen to unlock your screen remotely.
6. Connect with your USB Cable and KIES will allow you access to your files.
Method 2: Recover Data with the mother board on your phone
This Method is a bit Technical but it works 100% guaranteed, For this Method you need to have another Smartphone like yours but with working screen(e.g If you own S6, You Need to Borrow A friend’s S6)
Your data is saved on the motherboard, so you can just put it in another phone and back up from there.
Here are detailed steps:
All you need to do is to be careful while following the steps mentioned below as to not damage the working device!
1) Take out the tiny screws from the back of phones (~10 in each).
2) Remove the plastic cover that is shielding the motherboard.
3) Unclip the display cable from both phones.
If the two methods above isn't piratical for you I suggest you to replace the screen. Either have some one repair or you can repair it yourself. For . For repair instructions you can search on YouTube.
Click to expand...
Click to collapse
Thank you my friend.
You helped me a lot.
hugs

Bruno_menor said:
My personal S6 Samsung broke the screen, that is, all black I can not do anything!
And you need a password to unlock.
What I wanted was to have some way for me to unlock it, I've tried with Smart Switch and Kies, and in them I can not put the password on the PC to unlock the phone, and my USB is not in debugging.
And now guys? already researched in all over the place and found the solution.
The goal is to access the files on it, I do not care about the device.
Hugs and please help me.:crying:
*Sorry my english
Click to expand...
Click to collapse
I have another solution that I used to unlock my phone to recover the pictures in my Galaxy S6.
For this method you will have to have following things
OTG Cable
USB Keyboard or Mouse.
Connect mouse to your phone using OTG cable. Now there will be a pointer on screen of your broken S6.
Next step is to enter the password without having any visual aid.
There are number of ways from which you can do that. But it is hard task and you will need alot of practice.
I used the method in which you have to draw pattern on a paper while moving mouse on working phone.
Update: See full instructions in this guide: https://itechify.com/2015/05/24/how-to-recover-data-from-galaxy-s6-broken-screen/
After you have practiced using mouse without any visual aid. Next thing is to unlock your phone by entering passcode.
Once you have entered the password. Remove OTG and replace it with USB data transfer cable.
And then transfer your data.
Best of luck.

How to Bypass Factory Reset Protection on Galaxy Note 3 running Android 5.0 (no OTG)

Hello,
Someone gave a friend of mine a used Galaxy Note 3. He asked me to "set it up" for him. What he wanted was really some apps like facebook etc. Being someone who couldn't resist trying out things, I decided to try out some custom roms on his Note 3. This being my first Samsung phone (yes, my first), I had no idea that "factory resetting" the phone doesn't just clear user data. To regain access to the phone, you need enter the Samsung account of the previous owner. Not knowing that is tantamount to being stuck at the welcome screen. With a little googling, I found out that despite Samsung's additional security to protect the phone from unauthorized people (that is, thieves), the phone could still be unlocked. I found this tutorial which explains the process . The essence of the hack is to simply allow an app to run, which will then be used to remove the previous owner. The app is provided here. I was unable to do exactly what was done in the tutorial and that might be due to the fact that my phone is different from the one used in the tutorial. Here are my steps:
1. Go to the google account (on your computer or another phone) that you'll be associating the Note 3 with.
2. Save a draft with the app (provided in the link above) attached.
3. If you haven't already, wipe data and cache (in recovery).
Make sure that you have internet access. Its important that you can turn it on and off at will.
4. Allow the phone some minutes to boot into the welcome screen.
5. Connect to your WiFi and sign in to the google account (same as that in step 1).
6. Now, when you get to the section where you're asked to enter the logon details of the previous owner, click on "Forgot Username or password".
7. Immediately disconnect the internet source (turn off your WiFi router or hotspot).
You'll now be greeted with a page similar to a default webpage informing you that the link cannot be accessed etc.
8. Turn your WiFi back on.
8. Select any text on the screen that is not the link. You'll notice that you'll now be able to see a list of options at the top of the screen.
9. Select "SHARE" and then "GMAIL".
10. Navigate to your draft folder and download the attachment (the apk file). Install it.
When the app is launched, it'll look similar like the stock Samsung settings.
11. Go "General", then "Accounts" and add a "Samsung account". If you don't have a Samsung account, you can create one from there or if you already have one, sign in.
12. Go back, back, back until you get to the screen which asks for the logon details of the previous owner and input yours now. You're now done.
These are the steps I carried out and my Note 3 is now back to working state.

All that trouble when you can bypass whitin 2 minutes
Sent from my SM-N900V using Tapatalk

[Completed] [GUIDE] Recover Data with Broken Screen and USB Debugging Disabled

A friend of mine just dropped her phone and the LCD stopped working (no cracks, tactile was still working), her phone (Oneplus X) was running stock, unrooted and USB Debugging was disabled, so none of the available solutions were useful in this case. I almost lost hope after reading everywhere that there was not much left to be done when USB Debugging was diabled, so I tried a different approach.
There are a bunch of software that claim they can recover data but they all need USB Debugging to be enabled, so this was a big barrier. After a few tries I finally came up with a solution that I think can help anyone facing a similar situation. In my case I did all this blindly tapping on the blank screen, if your screen is more damaged you can use an OTG cable and a mouse or keyboard, you can find more info on this in other threads.
Step 1: Connect to a WiFi Network
First I needed to connect the phone to a wifi network, which I managed creating an unprotected network with a freshly installed DD-WRT router and clicking blindly on the phone. We all have a mental image of where things are located on the phone so this should be easily doable (slide from the top, tap to enable wifi, long press to see list of available networks, tap to select network) and if you are sitting next to the router the unprotected network will appear first in the list. On the router check for connected devices and the IP of the phone. A ping test will confirm that the phone is succesfuly connected to the network.
Step 2: Install AirDroid
Fortunately when I received the phone it had already installed Airdroid, so this made the process a little easier for me. The first time you run Airdroid a couple of extra screens will appear trying to get you to subscribe to access all the extra features so this will make things a little more complicated for those installing for the first time, try to google these images so you know whre to tap. I understand there are other apps with similar functionality but the fact that Airdroid starts with an A is very helpful here because it shows (at least for me) on the first row of your Apps Drawer.
Step 3: Connect to Airdroid
Now it's time to connect to AirDroid, to do this you need a computer connected to the same wifi network that the phone is connected, and since you already know the phone's IP this becomes a process of trial and error. Again, blindly tapping on your phone access the Apps Drawer and start the app placed on the first position (upper left corner under the search bar), in your computer's browser type the phone's IP followed by ":8888" (192.168.1.143:8888 in my case). If you fail to open AirDroid the page will just time out so you go for the app on the second position and reload the page on your browser, then the third and so forth.... once you successfully manage to open AirDroid a page will finally load and you'll hear a notification from your phone (it was the fourth try for me). Now there should be a notification window waiting for your confimation on your phone (google this to see where it is) so it shoud be an easy guess on where to tap. Once you can access your phone via AirDroid, the hard part is over! Now we can download pictures, files, ringtones and other stuff, but if you want to backup contacts there's no tool for this so we need to enable USB Debugging.
Step 4: Enable USB Debugging
With AirDroid running we can now take screenshots of the phone with the hardware buttons and view them using the "Photos" folder in AirDroid, so you open the notification drawer and tap where the "settings wheel" should be, take a screenshot and view it to confirm you succeeded, then scroll all the way down and take another screenshot to se if "Developer Options" are enabled. I'm sure by now you get the idea of the process, after any tap or scroll take a screenshot and view it to confirm your progress, once I got Developer Options enabled I managed to scroll down to USB Debugging and to enable it!
Now with USB Debugging enabled you can use programs like MyPhoneExplorer to backup your contacts to a .csv file or use screen cast apps like Vysor to see your phone's screen on your computer vía USB.

rtorresz said:
A friend of mine just dropped her phone and the LCD stopped working (no cracks, tactile was still working), her phone (Oneplus X) was running stock, unrooted and USB Debugging was disabled, so none of the available solutions were useful in this case. I almost lost hope after reading everywhere that there was not much left to be done when USB Debugging was diabled, so I tried a different approach.
There are a bunch of software that claim they can recover data but they all need USB Debugging to be enabled, so this was a big barrier. After a few tries I finally came up with a solution that I think can help anyone facing a similar situation. In my case I did all this blindly tapping on the blank screen, if your screen is more damaged you can use an OTG cable and a mouse or keyboard, you can find more info on this in other threads.
Step 1: Connect to a WiFi Network
First I needed to connect the phone to a wifi network, which I managed creating an unprotected network with a freshly installed DD-WRT router and clicking blindly on the phone. We all have a mental image of where things are located on the phone so this should be easily doable (slide from the top, tap to enable wifi, long press to see list of available networks, tap to select network) and if you are sitting next to the router the unprotected network will appear first in the list. On the router check for connected devices and the IP of the phone. A ping test will confirm that the phone is succesfuly connected to the network.
Step 2: Install AirDroid
Fortunately when I received the phone it had already installed Airdroid, so this made the process a little easier for me. The first time you run Airdroid a couple of extra screens will appear trying to get you to subscribe to access all the extra features so this will make things a little more complicated for those installing for the first time, try to google these images so you know whre to tap. I understand there are other apps with similar functionality but the fact that Airdroid starts with an A is very helpful here because it shows (at least for me) on the first row of your Apps Drawer.
Step 3: Connect to Airdroid
Now it's time to connect to AirDroid, to do this you need a computer connected to the same wifi network that the phone is connected, and since you already know the phone's IP this becomes a process of trial and error. Again, blindly tapping on your phone access the Apps Drawer and start the app placed on the first position (upper left corner under the search bar), in your computer's browser type the phone's IP followed by ":8888" (192.168.1.143:8888 in my case). If you fail to open AirDroid the page will just time out so you go for the app on the second position and reload the page on your browser, then the third and so forth.... once you successfully manage to open AirDroid a page will finally load and you'll hear a notification from your phone (it was the fourth try for me). Now there should be a notification window waiting for your confimation on your phone (google this to see where it is) so it shoud be an easy guess on where to tap. Once you can access your phone via AirDroid, the hard part is over! Now we can download pictures, files, ringtones and other stuff, but if you want to backup contacts there's no tool for this so we need to enable USB Debugging.
Step 4: Enable USB Debugging
With AirDroid running we can now take screenshots of the phone with the hardware buttons and view them using the "Photos" folder in AirDroid, so you open the notification drawer and tap where the "settings wheel" should be, take a screenshot and view it to confirm you succeeded, then scroll all the way down and take another screenshot to se if "Developer Options" are enabled. I'm sure by now you get the idea of the process, after any tap or scroll take a screenshot and view it to confirm your progress, once I got Developer Options enabled I managed to scroll down to USB Debugging and to enable it!
Now with USB Debugging enabled you can use programs like MyPhoneExplorer to backup your contacts to a .csv file or use screen cast apps like Vysor to see your phone's screen on your computer vía USB.
Click to expand...
Click to collapse
Greetings mate,
XDA Assist is for newbies finding their way around XDA Developers.
You may post the guide in Miscellaneous Android Development Forum where people looking for the same could use your help.
Thread closed!
Regards
Vatsal,
Forum Moderator.

Galaxy S5 with broken screen

Hi there.
Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.
The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.
If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.
If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.
Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.

MarylinC said:
Hi there.
Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.
The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.
If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.
If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.
Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
Click to expand...
Click to collapse
If you have or can get USB debugging enabled on the device, this tool should work well for you.
https://forum.xda-developers.com/showthread.php?t=2786395
If you never personally enabled USB debugging in the system settings on your device, then it isn't enabled, which means you'll have to get it enabled somehow. There are few ways to get it enabled even with the broken screen, but it very much depends on exactly which model number your S5 is. Look in system settings>about phone>device info>model number or system settings>about phone>hardware info>model number to find your model number, or you can remove the back cover and look behind your battery to find the model number.
I'll try to help as much as your device will allow me.
But first, tell me exactly what kind of data you want to transfer.
Do you mean the usual user data such as pictures and etc..?
Or do you also mean the user settings, info for their various logins/accounts, banking info and deeper more personal or even system info?
Does the user have an active Samung account with the broken device registered in their account? If so, you can try transferring via their Samsung account.
Sent from my LGL84VL using Tapatalk

Thanks for replying Droidriven.
The exact model number is SM-G900F.
Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.
However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.
As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.
I am hoping to transfer as much as I can including apps and user settings, texts, etc.
My brother has not registered for a Samsung account.

MarylinC said:
Thanks for replying Droidriven.
The exact model number is SM-G900F.
Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.
However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.
As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.
I am hoping to transfer as much as I can including apps and user settings, texts, etc.
My brother has not registered for a Samsung account.
Click to expand...
Click to collapse
To enable USB debugging, you can try using one phone as a guide to go through the settings menu. On the broken phone, using the working phone side by side while copying the exact motions and touchs try navigating to system settings>about phone>software info>build number(or wherever build number is located in your device settings, it varies), tap 7-10 times really quickly on the spot where build number is located on the list, if you get it right, you'll enable developer options, from there, using the other phone as a guide, go to system settings>developer options>USB debugging and enable it.
Or, try this tool to get USB debugging enabled while in download mode, and then use Odin to flash TWRP custom recovery instead of the stock firmware as described in the guide, you don't need to flash the firmware, just TWRP if you choose to do so while you are at it, TWRP can be used to backup and transfer the data but involves flashing the other device with TWRP also.
http://www.99mediasector.com/enable-usb-debugging-locked-phone-without-access-setting/
Once you get USB debugging enabled there are options:
1) You can use the tool I linked you earlier.
2) You can use adb to backup the data that you want to keep then use adb to transfer the data to the new device, adb works through a command terminal on PC and requires no touch input, you can do everything by command line if you find/know the correct commands to do what you need, as described in the link below, but you can ignore the stuff about unlocking your bootloader.
https://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351
3) You can flash TWRP custom recovery via Odin and then use TWRP to backup the data that you want to save and then flash TWRP on the device the data is to be transferred to then use TWRP on that device to restore all of the data that you saved onto the new device, if the device that is being replaced via warranty is the exact same device and will be used by the same person, you can completely backup everything on the device and then completely restore all of it on the new device. Just verify that your bootloader is not locked before you flash TWRP, it won't work with a locked bootloader.
4) You can try using Samsung Smartswitch on PC.
Those are just the options I can think of off the top of my head, there may be some other ways, it's just a matter of what you are comfortable with or not.
If you are comfortable with one of these options, I'll try to help you through whatever you need or don't understand. If you choose the stuff that involves flashing the device(s), I need to check some specifics about your device(s) before you do so and I need to be certain you understand how the flash/backup/restore process works in order to make sure that nothing gets messed up or lost/wiped during the process.
Sent from my LGL84VL using Tapatalk

Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.
I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.

MarylinC said:
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.
I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
Click to expand...
Click to collapse
Good to go, glad to help.
I thought it might, I just wasn't sure about whether USB debugging was required by SmartSwitch, I have never needed to use SmartSwitch so I'm not familiar with its ins and outs.
Sent from my LGL84VL using Tapatalk

No, USB debugging isn't required on smartswitch.
My brother is like a kid with a new toy now that he has his phone back with all his stuff restored and working.
Thank you again.