No service after factory reset - Samsung Galaxy S8+ Questions & Answers

Hey guys!
I'm having a really hard time trying to figure this out and i think i have no alternatives left...
After a factory reset (soft reset) my phone lost all cellular service connectivity. It still identifies my SIM card on both trays, phone number and internet operator, but i get no signal.
The IMEI is okay and i get baseband information. I tried multiples firmware using ODIN but nothing have worked so far, even after flashing the most recent firmware.
Any ideas of what could be happening? Any help is appreciated!
Thanks in advance!
Model: SM-G955FD/ZTO

Welcome to XDA. I noticed you posted this twice; we do not allow duplicate posts, per the Forum Rules which you agreed to when you joined.
As for your issue, perhaps check your DNS settings?

Sorry for that, my bad.
I checked my DNS settings but i don't think it's related to that, i can get internet using wifi, the problem is with the mobile service that simply don't show any signal.

Update:
Tried flashing another firmware modem from Android 8.0 (the CP file in ODIN) but whatever version I try makes me lose IMEI information and then I need to flash the complete firmware using ODIN.
Currently the phone is running Android 9.0 (binary 12) and I haven't found a way to downgrade it.

Related

920i - no sim/no registered network after marshmallow update

Hi,
This is my first post but, I'm an avid lurker. I am having some issues with my girlfriends 920i. It received an OTA update to marshmallow and ever since it won't read the Sim card. I've tried to flash the official fw through Odin and still having the same problem. Because it doesn't read my Sim card, I have zero access to any mobile network settings.
I am wondering if when they updated the marshmallow, I lost unlock capability.
Also, her imei and sn still match. Most of the problems I see people have are mismatched numbers, and her phone seems fine.
Any help would be greatly appreciated.
So, I checked the firmware that I flashed and it was INS which seems to be the locked version.
I flashed the INU firmware this morning but still not reading my SIM.
I'm out of options at this point, I'm going to go back to lollipop and see how that goes.
Hi,
I am having this issue for my SM G-920I since 2/3 Jan, 2017. I am using fine on US Tmobile network since Oct 2015, but all of a sudden got the no SIM, emergency calls only and continues to stay like this.. I am curious to know if you resolved the issue and how. Thanks for any feedback!
Help me please
I'm having the same issue. Just flashed INS 6.0.1 firmware on my brand new G920I and now i can't get any mobile signal or data. Tried to flash ZTO firmware for my country, but same issue. My phone was fine before flashing INS firmware. IMEI it's fine too. Recovery shows: Applied multi-csc. What can i do? ((((((((((
Kyoo x said:
I'm having the same issue. Just flashed INS 6.0.1 firmware on my brand new G920I and now i can't get any mobile signal or data. Tried to flash ZTO firmware for my country, but same issue. My phone was fine before flashing INS firmware. IMEI it's fine too. Recovery shows: Applied multi-csc. What can i do? ((((((((((
Click to expand...
Click to collapse
Do you also see: " No SIM, Emergency calls only" after rebooting the phone? What's the baseband version ?
upengan78 said:
Do you also see: " No SIM, Emergency calls only" after rebooting the phone? What's the baseband version ?
Click to expand...
Click to collapse
Thank you so much for helping me. Baseband version shows: G920IDVU3EPIF
I see only Emergency Calls Only message
Kyoo x said:
Thank you so much for helping me. Baseband version shows: G920IDVU3EPIF
I see only Emergency Calls Only message
Click to expand...
Click to collapse
Try to connect to Wi-Fi only and once connected, check if there are updates for Software/Firmware.
upengan78 said:
Try to connect to Wi-Fi only and once connected, check if there are updates for Software/Firmware.
Click to expand...
Click to collapse
Already updated and tried to downgrade to 5.1.1, but no sucess. I don't think it's a hw problem, cause it was working before the INS firmware flash, and IMEI number still shows right, no matter what rom i flash (now on MIUI). Can i clean EFS partition and try to flash ZTO firmware again, or i might lost my IMEI and get more problems? Also, wondering if advanced wipe with everything checked on TWRP can help. (data, internal storage, system, sbfs, cache, dalvik cache)
Can you open the phone dialer and enter this code *#*#4636#*#* then clikc Phone Information, and send a screenshot of what you see in the screen (Make sure no IMEI in the screenshot, before you post it here) ? Also check if Radio is OFF or ON.
upengan78 said:
Can you open the phone dialer and enter this code *#*#4636#*#* then clikc Phone Information, and send a screenshot of what you see in the screen (Make sure no IMEI in the screenshot, before you post it here) ? Also check if Radio is OFF or ON.
Click to expand...
Click to collapse
Codes on my dialer doesn't work, but i'm sure the IMEI is right cause it's showing in phone information. Also, radio is on cause when i search for mobile networks the carriers of my country appears on the screen but when i click on then, just appears a message saying that can't connect
Same problem, any solutions?
I had same issue for over a year, you can check details in my thread, resolved by factory warranty motherboard replacement (free of charge, even thou knox was tripped when I bought it, and I told lady in authorised repair shop that i don`t have warranty).
Forgot to mention that I also tried to repair it via Octoplus box, both by me and some other people (wanted a second opinion), DRK fixed, few new certs written, etc.), not only by flashing fw via Odin or Smart Switch.
And I was 99% sure it was hw, turns I was right.
P.S. country dependable: - in some countries they will probably want to sell you a new motherboard in Samsung (happened to me), but in other factory warranty will be accepted (probably, if the phone is not older than 3 yrs I guess)

[Completed] Have signal but not registered on network

I have Samsung Galaxy S3 GT-I9300. When the google drive app was downloading from google play, my phone went off due to poor battery. Later when I tried to turn it ON, it has been getting stuck in the boot. So I decided to reinstall my custom ROM. Being busy with my baby, toddler, household chores and job, I gave it to my brother to flash the ROM. After a while, I noticed that my sim was bricked.
It says "Emergency Calls Only", has fake IMEI but working signal.
We did not backup the efs. I tried searching all the methods like modem installation, CSC, baseband verions, IMEI re-write, Kies Upgrade and Initialization, other people's efs restore, etc. But the problem is unchanged. Some of the followed method might have failed for not having proper knowledge like IMEI re-write tool works on specified chipset, etc.
What we noticed is that using different baseband version toggles from having network signal or no signal.
Kies shows more than four firmware versions and no other details like CSC, etc.
How do I clean up all these especially to have SIM working on my phone?
I appreciate you assistance to be brief and clear to understand steps than sending links. Because my time is stress-fully short.
Hi !
There is some confusing info in your post
What do you mean with it has fake IMEI " ? Have you changed it ?
You say that you have a working SIM on certain basebands , is this happening on a custom rom or stock ?
Have you tried to flash a stock firmware as I see that you tried to flash "your custom rom " ?
Cheers !
First of all, thank you for your response and interest to assist.
My mobile's IMEI is shown as 004999010640000 which is not original. Can you help me to change it to correct IMEI suitable for my Samsung S3 GT-i9300 chipset, if that helps in enabling sim to connect to a network? I think changing method only masks the IMEI?
I have tried flashing stock firmware and also Kies Upgrade and Initialization.
I have also changed baseband version installation on stock ROM too. I don't know which baseband is correct to keep.. for my country India or in the country where my mobile is manufactured, incase that's locking sim accessibility? Some baseband bought signal and detected the network operator name, but the message still says "Emergency Calls Only" and is unable to connect to a network.
I presume this problem arose when installing custom ROM from TWRP recovery and it messed up with efs partition?
I had successfully flashed custom ROM many times before without this problem. I think there's some next step to follow to bring back the working sim like I heard of installing modem. I did just try installing modem but same problem as my baseband is already bringing signal.
I had tested my phone from sim unlock app and found out that CSC is locked and it limited specified MCC and MNC numbers. Is this hindering connection to Indian mobile network? Or corrupt efs? Or missed to manually install something?
Bump.

[Completed] Cat B15 has no mobile network

So, few days ago I installed app from google play, phone rebooted and got stuck in loading screen. So I flashed the firmware, it came alive but it wont register to mobile network. Neither do I have mobile network settings- those are all grayed out, so wth should i do about it?
What have I done so far:
1. Phone has been rooted.
2. IMEI codes are the same as in the back of the phone.
3. Have tried every firmware I have found on the internet.
4. After firmware flash(have cleaned cache, dalvik`s cache and factory reset)
5. After firmware flash to 1.26 have updated firmware through official channels to 1.41 and 1.65
Still have the same problem, no mobile network. Only thing I have not been able to change yet is S/N.
Is the wrong S/N the reason I do not have mobile network?
Found a solution, thanks for nothing
Hi !
Thanks for letting us know
Cheers !
thread closed

Can't connect to any cellular network anymore SM-G920F

Hello, I can't connect to my local mobile network anymore.
So I can't call or receive phone calls.
I am in Latvia, Baltic region.
My imei is legit and working, so is my phone number.
When I search for my mobile network it finds it -LV TELE2, easy, but when I attempt to connect to it, it shows it 'can't connect to this network try later', when of course the network is working properly for other phones., and it is the network that worked before.
I happened after I flashed a custom lineage rom. It was the right rom for my device,
and I flashed it in correct order and all worked except mobile networks.
I thought using odin to flash back the stock rom will fix it, but it didn't.
Now I am back to stock 7.0 , flashed csc SEB version for my region.
Now in mobile networks there is only Lte/2g/3g options, why there is no gsm or vcdma mobile service?
I believe my provider is gsm, so how to restore it so I could call again?
It shows no service in the drawer, and can't connect to my carrier.
Any help is greatly appreciated, thank you ^_^)/
Had same problem after my motherboard was changed in some mobile repair shop and old imei and stuff copied from old motherboard. After flashing stock 7.0 with ODIN, I had same problem. Luckily repair guy added some certs back free of charge. Something to do with not being official Samsung repair place and not having right kind of tool.
Sent from my SM-G920F using XDA-Developers Legacy app
Thank you for your info. Then it must be possible to fix it with the right tools even at home! I am sure there must be someone who knows how to do it and can help me, and many others with the same problem.
When you tap *#0011# imei status is OK or NG?
Hello, I typed *#0011# and yes imei status is ok, more info - rat=gsm (2g), band=pgsm900 and reg status is = not registered.
So this couldn't be an imei problem, could it?
During this time, I tried many roms, nougat and marshmallow, official and custom, but none has fixed it yet.
I was thinking, flashing original galaxy s6 lollipop rom will definitely do the trick,
because I remember I had a similar problem with my old galaxy s plus phone,
it was impossible to connect to any mobile network on any rom,
until I flashed the oldest stock rom for the device.
But the problem is, I can't find a working download for a custom lollipop rom, they are extinct it seems,
and the official lollipop rom can't be flashed with odin, obviously, because I have a higher fw already.
Official lollipop would be the best and would show if the problem is software related for once and for all,
but how to install it when knox and all kinds of binaries doesn't allow me to flash it with odin?
Is there another way to do it?
No need for this anymore, never solved the issue.
I sold the phone.
Thanks anyways ^-^)/

N985F network issue (error while searching for networks)

Hi everyone!
I have a Note 20 Ultra (N985F) Exynos variant.
My mom bought it for me without knowing it is a live demo unit. When she bought the phone it was working (network and data) but it was on Android 10. I started getting suspicions when i tried to update and it said "failed to register". I wanted to check the imei codes on the back and there's when i found out it is a LDU. I flashed Dr.Ketan's Android 11 ROM and i lost all network functions and when i try to search for network it says "Error while searching for network" so i flashed a stock Android 11 firmware from SamMobile but the issue still persists. I think i f****d up the EFS, don't know yet. I didn't have the mobile data toggle in the quick settings panel but after deleting the files in the EFS folder it got back. I have a little clue of what's happening here but i don't know how to solve it. When dialing *#0011# the imei status is "NG". Don't know if Chimera tool or Z3X will solve it by payching imei certificate (i don't have a license for those programs so that's why i'm asking before buying one). Will flashing pit file solve my problem? Will flashing a combination rom fix the issue? If not, how can i solve it? (P.S: wifi calling works, but i don't have any other type of cellular network)
Mate, the Nore 20 ultra is model number SM-N986B. The fact yours is 965 is the reason you aren't getting updates...
Unfortunately, short of unlocking bootloader (and even that is not assured), you can't just flash to a normal stock rom.
Never mind, i got it fixed by @hainguyenthao. I was skeptical at first but he really helped me. Kudos to you mate!
I have a network issue G780F please @hainguyenthao
Fixed by @hainguyenthao
LordLink said:
Fixed by @hainguyenthao
Click to expand...
Click to collapse
Hiw did you do it? Can you please share the method as the account tagged is currently disabled!

Categories

Resources