Hello, my wifes stock S21+ crashed and rebooted. It now boots up, accepts SIM card pin code but UI crashes to black screen and reloads when you enter the pattern to unlock the phone. Phone is still locked and it asks for the pattern again. I can't activate developer mode/USB debugging because of this. I can call the phone and answer the call so the phone works, it just doesn't want to unlock.
Is there any way to get the data out? We do have backups but unfortunately yesterdays sons christmas event didn't get yet uploaded to the cloud. The phone has warranty but support said they will wipe the phone. I don't care about keeping phone under warranty, all I want is yesterdays data.
Safe mode has the same problem. I already tried flashing current and older stock firmware with Odin but same problem persists. Is there any other thing I could try?
Related
Hi,
I have for the first time rooted my HTC Desire. And for the first time also just installed a ROM, LeeDroid 3.0.6-R2. Everything works fine, so I think, but one thing.
I've set up my Exchange account to my work and entered a new pin code. The pin code works every time when the phone locks and I need to enter the pin to unlock it. But as soon as I go into Clockwork Recovery mode and then do nothing but restart the phone, it doesn't accept my pin code. After 8 failed attempts it wipes my phone automatically.
When it happened the first time I thought I messed up with the pin code. So I wiped the phone and started over (not reflashing the ROM), setting up Exchange with the same pin code. But it didn't accept the one I used previously. So I choose a new one, simple, 0000. Tried several times to unlock with the pin after the phone had locked. Then just now I rebooted again with Clockwork Recovery and just restarted the phone and it again won't accept my pin code.
I don't want to disable the policy and not have a pin code via some app.
Has anyone had this issue before? It's like my pin code isn't saved once I go into Recovery mode. But it still enforced the policy.
This will be the 4th time I have to wipe my phone and start over -.-
TIA
Ok, so I tried after my last wipe last night to not configure Activesync and just go into security and set a regular pin. Let the phone lock, worked. Restart phone into recovery, restart again. Doesn't work.
So I think I've managed to solve the issue. Reboot the phone completely (not into recovery) after I've set the pin code. Try to see if it works, which it did, then boot into recovery and again reboot to normal. Pin code still works. Odd....
Sigh.....nope. Still the same problem when I rebooted the phone. I still need help :'(
Someone must have some ideas?
Bumping. Halp!
I have sent my S6 in for warranty if anyone would like to know anything about how my experience is with samsung let me know.
Yesterday my S6 froze and started boot loop couldn't access the stock recovery I wasn't able to power down the device so I had to let it die. I was only able to get to download mode knox wasn't tripped. After hours and hours trying to fix the phone I was able to get kies to install the stock firmware to the device after everything was done no errors the phone restarted and no matter what it still didn't boot still couldn't access recovery or power down the device. What I did notice though in download mode Odin said "System Status: Custom" But the Binery is still "Samsung Offical" it had changed after I tried to save the device with kies. I am unsure if "System Status: Custom" will effect my warranty.
if you can get it back into download mode, then look for the knox code and if it changes from 0 to 1 or says 0x10000 instead od 0x0000 or anything changes besides 0 (0x000) your phone has identified that the system was faulted by the flash and therefore your warranty is now void because the knox security system has changed from the original setting. If it says custom most likely it has detected as well that the system was flipped but because you said it still says samsung official they may let it slide. But im not sure what that means i believe is that the phone is an official samsung and that the flash was an official samsung code but it wasnt the original code on the phone. Sometimes a flash on the phone will change the imei so that could mean why the phone is now custom, More than likely though the repair person will have to flash your system anyway and if that doesnt work then your motherboard isnt being read by NAND and you probably need a replacement, i have been up solving mine and calling eveyr technincian store, repair person, and customer service since my phone did what yours did about 3am this morning. Ive got no sleep had about 3break downs and sadly i think it needs to just be professionally checked. My NAND keeps getting a write fail and nothing is passing over to my phone. i can still get into the recovery mode to perform factory resets and cache wipes but it says dm-veridity verification failed and even after multiple factory resets and cache wipes and accidentally hitting the adb button it has led me no where but a continous boot. My phone is only 12days old. Samsung will cover it because i didnt knock my warranty or show evident of any faulting with the OS. The phone had done a update to a new firmware and once that finished i did a factory reset from the phone settings and when i went back to wipe the cache the phone shut down and since then hasnt been able to go past the logo SAMSUNG GALAXY s6 screen powered by android. So as upset and dissastisfied as i am with the phone, i definately appreciate all the youtube videos, forums, repair technicians, and customer service advice i got today. I have definately learned more than i needed to know lol and downloaded about every type of odin available and both firmwares for the lollipop 5.1.1. for samsung galaxy and the original 5.02 the 5.02 got the farthest in download until it shut down because of the written fail and then again because of COM port, but the other one didnt even get past system configuration so i guess something needs to be looked at immediately. If you know anything please do respond back to this message before i send mine off thanks a bunch lovelies:good::good:
my phone is a samgun galaxy s6 with model SM-G290P (sprint), i was originally on android 5.02 i guess but i got the phone activated in stores so when it was given to me from the moment i had it i was on 5.1.1. , i also noticed that my phone goes through odin mode easily but wont connect to the computer i have installed the smart switch, uninstalled after it failed to work with kies, i have installed the mobile drive individually and it picked it up on odin but wont pick it up on smart switch. I do know that if i can locate my s/n number then i can just plug it into smart switch to do the factory flash but i cant locate the s/n number being my phone is turned off. i tried the DEC,HEX AKA IMEI, ICC ID, RS UNDER THE BARCODE, AND none of these codes seem to be a valid s/n number. if someone could assist me with that i would be TREMENDOUSLY GREATFULLLLL!!! ALSO BEFORE i could just click my power button once and the phone would come on now i have to slightly hold it a few second for it to even show the logo.i have also noticed that if i charge my phone the phone loops otherwise if i go to download and cancel and then power on the device manually then it shows the logo once and then shuts off. so hurt you guys!
---------- Post added at 02:40 AM ---------- Previous post was at 02:27 AM ----------
jfchic198 said:
if you can get it back into download mode, then look for the knox code and if it changes from 0 to 1 or says 0x10000 instead od 0x0000 or anything changes besides 0 (0x000) your phone has identified that the system was faulted by the flash and therefore your warranty is now void because the knox security system has changed from the original setting. If it says custom most likely it has detected as well that the system was flipped but because you said it still says samsung official they may let it slide. But im not sure what that means i believe is that the phone is an official samsung and that the flash was an official samsung code but it wasnt the original code on the phone. Sometimes a flash on the phone will change the imei so that could mean why the phone is now custom, More than likely though the repair person will have to flash your system anyway and if that doesnt work then your motherboard isnt being read by NAND and you probably need a replacement, i have been up solving mine and calling eveyr technincian store, repair person, and customer service since my phone did what yours did about 3am this morning. Ive got no sleep had about 3break downs and sadly i think it needs to just be professionally checked. My NAND keeps getting a write fail and nothing is passing over to my phone. i can still get into the recovery mode to perform factory resets and cache wipes but it says dm-veridity verification failed and even after multiple factory resets and cache wipes and accidentally hitting the adb button it has led me no where but a continous boot. My phone is only 12days old. Samsung will cover it because i didnt knock my warranty or show evident of any faulting with the OS. The phone had done a update to a new firmware and once that finished i did a factory reset from the phone settings and when i went back to wipe the cache the phone shut down and since then hasnt been able to go past the logo SAMSUNG GALAXY s6 screen powered by android. So as upset and dissastisfied as i am with the phone, i definately appreciate all the youtube videos, forums, repair technicians, and customer service advice i got today. I have definately learned more than i needed to know lol and downloaded about every type of odin available and both firmwares for the lollipop 5.1.1. for samsung galaxy and the original 5.02 the 5.02 got the farthest in download until it shut down because of the written fail and then again because of COM port, but the other one didnt even get past system configuration so i guess something needs to be looked at immediately. If you know anything please do respond back to this message before i send mine off thanks a bunch lovelies:good::good:
my phone is a samgun galaxy s6 with model SM-G290P (sprint), i was originally on android 5.02 i guess but i got the phone activated in stores so when it was given to me from the moment i had it i was on 5.1.1. , i also noticed that my phone goes through odin mode easily but wont connect to the computer i have installed the smart switch, uninstalled after it failed to work with kies, i have installed the mobile drive individually and it picked it up on odin but wont pick it up on smart switch. I do know that if i can locate my s/n number then i can just plug it into smart switch to do the factory flash but i cant locate the s/n number being my phone is turned off. i tried the DEC,HEX AKA IMEI, ICC ID, RS UNDER THE BARCODE, AND none of these codes seem to be a valid s/n number. if someone could assist me with that i would be TREMENDOUSLY GREATFULLLLL!!! ALSO BEFORE i could just click my power button once and the phone would come on now i have to slightly hold it a few second for it to even show the logo.i have also noticed that if i charge my phone the phone loops otherwise if i go to download and cancel and then power on the device manually then it shows the logo once and then shuts off. so hurt you guys!
Click to expand...
Click to collapse
ALSO WHEN MY PHONE IS OFF I CAN SEE THE BATTERY IS CHARGING RIGHT NOW IT IS AT 82%, sorry for the caps i was typing and reading the phone. On the recovery mode update using ADB is disabled apparently and so is the option to update using external storage the apply update from cache is deprecated too and also when i started having a problem when i hit the power button home button and the volume up it showed the little android man died now it shows he is ok and up right like normal but the dm-verity verification failed still , I AM ABLE TO SEE EVERY LOG IVE RECREATED IN RECOVERY UP UNTILT EH VERY FIRST CACEH WIPE I DID THE DAY AFTER I RECIEVED THE PHONE. IS THERE A WAY I CAN TAKE THE IMAGE OR INFO FROM THIS TO REFLASH THE PHONE MAYBE?!!?!?:highfive:
Have patience. Your S6 willbe fixed soon by Samsung.
Hi all,
Long-time lurker - used info here ages ago to mod a tablet, but right now I'm working on my fiancee's phone, which is an unrooted Galaxy S7.
Yesterday, her phone took a complete **** out of nowhere. It spontaneously rebooted, said it was applying an update, and then the Android dude fell over with an exclamation mark next to him. She had just finished recording some audio that she *really* wants to get back (a press conference she got into at Comic Con).
The message now on the phone is:
Phone storage corrupt
The data partition has been corrupted. You need to reset your phone to factory default settings. This will erase all your data.
I've tried to connect to Windows and I can't get at the device - I have no way to change whatever connection mode it's going into by default. I've also tried getting into the phone through ADB, but the device isn't recognized.
I could really use some advice here
Anyone?
Thanks,
-Jeff
jeffdschust said:
Hi all,
Long-time lurker - used info here ages ago to mod a tablet, but right now I'm working on my fiancee's phone, which is an unrooted Galaxy S7.
Yesterday, her phone took a complete **** out of nowhere. It spontaneously rebooted, said it was applying an update, and then the Android dude fell over with an exclamation mark next to him. She had just finished recording some audio that she *really* wants to get back (a press conference she got into at Comic Con).
The message now on the phone is:
Phone storage corrupt
The data partition has been corrupted. You need to reset your phone to factory default settings. This will erase all your data.
I've tried to connect to Windows and I can't get at the device - I have no way to change whatever connection mode it's going into by default. I've also tried getting into the phone through ADB, but the device isn't recognized.
I could really use some advice here
Anyone?
Thanks,
-Jeff
Click to expand...
Click to collapse
Reboot into recovery/download mode and see if you can access adb. If not flash stock firmware in Odin (Not csc, as that will wipe data)
If flashing stock works, I would flash stock again after you get the data you want (including csc the second time)
Sent from my SM-G935U using XDA Labs
Eek. The data header gets marked as corrupt when this message appears. Chances are it will reappear after reflashing and because Samsung encryption is proprietary it will be hell to recover. If Craz's suggestion fails you may need to chalk this one up as a loss
I've been using package disabled pro for a such long while but I made a terrible mistake in the last few days, I saw Google services are using too much ram, therefore I tried to disable all of them once for all and there were no any issue appeared at the moment, but a nightmare happened as when I was reboot the phone, the boot screen was stocked on "SAMSUNG" sign and I was waiting for a long time but the system won't boot up, so I realised I was screwed up that caused a lot of problems for me, for example I forgot my Google password when I tried to reset it shows that I need to receive the code of Google authenticator and I can't use my phone at the moment, so I tried also to use reserve number to receive the code, but the sim card just doesn't play nice with me because the sim card what I bought was from overseas, so I just stocked, ENVENTUALLY I decided to reset the phone from recovery, I tried but the system with same issue as when it booted up, so I decided to flash the firmware but I got only a raspberry pi 4 with me, it's running ArchLinux and I did some research on internet, eventually I found heimdall and then I tried to flash an official firmware I tried few times but it doesn't work and I realised that the FRP is locked I have no idea about how to unlock it, the point is I'm assuming if the App causes problem if I can turned it off, for example if I flash some specific *.bin or IMG it may works somehow? I'm not sure, please help me out!!~
The problem is solved by @hainguyenthao
Hello,
my friends Samsung Galaxy A51 crashed while using it, opening a google docs link she received via WhatsApp.
Restarting the phone will only show Samsung logo, then Samsung Galaxy A51 logo and then dead again. No boot loop.
In the morning the wake up alarm set in the phone plays its chimes but display remains black.
Rebooting phone with holding volume down doesn't work.
The phone is not rooted or flashed.
I can enter Recovery mode. Tried to restart system. Tried to delete cache. Tried to repair apps. None of this changed anything.
I can connect via adb but only in Sideload mode. Hoped to unsintall Samsung Browser as this might be a damaged app. But I don't have permission because USB debugging is not toggled. I tried adb restart and adb restart recovery. Phone will no restart to Android. Restarting to recovery works but doesn't solve the problem.
I can bring the phone to Download mode. Btw. none of the tutorials helped to do this. At some point I double-tapped the power button and was surprised to get into Download mode. I wanted to flash TWRP recovery to the phone to get more options to backup and recovery. Unfortunatley the OEM protection did not allow me to flash TWRP recovery.
My friend is from Ukraine and has her Ukrainian banking app registered with this phone and currently no other possibility to access her bank account. Also she has a lot of data like contacts, messages, photos and videos only on this phone. So we can not do a factory reset.
Do you have any other ideas for troubleshooting?
Do you have any ideas how to remove OEM protection without access to OS so I can at least flash TWRP and do a backup?
Do you have any other idea how I could backup the phone?
Unfortunately I still have not been successful to get the phone working again or to backup or read any data.
Just to add another information: I drained the battery to 0% so the phone was totally dead. I was not optimistic that this full power off might help any more than the restarts I did so far. But running out of ideas. It didn't help or change anything.
I'm afraid only a factory reset could at least repair the phone :-(
Frisbee7 said:
I'm afraid only a factory reset could at least repair the phone :-(
Click to expand...
Click to collapse
Without OEM-Unlocking and USB-Debugging you will not be able to install TWRP and if so then all data would be gone automatically anyway, as this is equivalent to a factory reset.
The only way would be to download the STOCK-ROM with "Frija" (quick and free) and flash it with "Odin". Of course, the mobile phone is then virgin and has to be set up again from the beginning. A Google login restores a lot of data. Setting up the banking app again (username & password, etc.) shouldn't be a problem either.
Of course you can also try a factory reset first, but setting up a completely new one is not avoided here either.
Much luck!