Hi everyone!
Just purchased a P6a during Black Friday. In general I am quite happy with the device and would want to keep it.
However, I have massive issues with crashes/freezes/reboots when using the camera.
I know that many people have reported similar issues, but my case is somewhat special in that it only happens on weekends. During the work week, I use the camera normally, and there has not been a single crash.
But when I go hiking/mountaineering/trailrunning on the weekends, I have massive problems.
I would say, every five photos I take, something goes wrong.
Sometimes I get a complete freeze in the camera app and have to do a hard reboot.
Sometimes, the phone simply reboots itself.
Sometimes it switched itself off.
Sometimes, the camera app seems to work correctly, but then a few minutes later the phone reboots all by itself.
Sometimes, these crashes result in broken, unreadable JPG photos on my phone.
This has happened up to ten times on each of my outdoor tours. I have observed this now over three weekends, on four different tours. After such a crash/freeze/reboot, the phone seems to work completely normally again, as long as I do not use the camera app. As soon as I use the camera app again, it does not take long until the problem reappears. But only as long as I am outdoors for extended periods of time. Indoors never any issue.
The natural suspicion is that it must have something to do with the temperatures outside. But temperatures here in late autumn Bavaria have not even been all that cold; the problems already occur at relatively moderate temperatures of a few degrees above freezing.
Software is fully updated, of course.
Because of the 100% clear correlation with outdoor activities of a certain minimum length, which I can only interpret as temperature dependency, I guess this must be a hardware defect, and I should ask Amazon for a replacement. But what do you guys think? What would you do? Is there any diagnostics I can do first?
Thanks a lot!
Locked bootloader still? Are you planning to unlock, or open to it? I would recommend doing so and doing a complete clean flash of the latest stock to both slots. Sometimes OTA's arent as complete as we like to think.
If you dont want to unlock the bootloader then I would at least do a factory reset, if you already havent.
Have you done anything to rule out everything else? Like are you positive that it's because of the temperature?
Maybe it's got something to do with cellular connectivity or GPS?
You could try removing your SIM/entering Airplane mode, and/or turning GPS off, and going outside, see if the issue persists?
Thanks for the responses!
No, I am currently not planning to unlock the bootloader. (Maybe I will, once the phone is 2 years old and the implied warranty has expired, but not now.)
Yes, I could do a factory reset. Is there a good non-unlocked way to backup everything I have already setup and configured?
No, I have no way of being completely sure that it is the temperature. Your idea that it might be linked to GPS is an interesting one. After all, I had the geotagging feature of the camera app enabled. I switched this off now, let's see if the problem occurs again.
Problem is, I can only test it on weekends. Being outdoors for only an hour or so has never been enough to trigger the problem. It had to be a longer stay outdoors of a few hours at least, and that I can only do on weekends.
rhhd said:
Maybe I will, once the phone is 2 years old and the implied warranty has expired, but not now.
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Click to collapse
Pretty sure that you can just flash the stock ROM, re-lock bootloader, and they won't know/bat an eye.
---
Could you leave your phone outside for a few hours? Instead of going on a hike?
From what I've gathered from OP and your reply above is that your phone starts acting up if it's been out in the cold for a while and you open the camera app. You might wanna leave it in the cold for a bit, wait for it to cool down to ambient temperatures, then try to open the camera app? If it still acts up, then we can be more certain that it's got nothing to do with geolocation, but with the cold temperature.
Good idea! I'll try that tonight and put it on my balcony for a few hours.
I suppose it could also be the fact that it get's moved/shaken more when I am moving on my outdoor tours...
rhhd said:
I suppose it could also be the fact that it get's moved/shaken more when I am moving on my outdoor tours...
Click to expand...
Click to collapse
Or maybe changes in altitude? Although, I don't know if you're that hardcore at hiking or not
Anyway, leaving it on your balcony could help narrow down the source of the issue.
I don't think it is changes in altitude, because one of the tours was just a trailrun in only hilly terrain with maybe only 200 meters of altitude difference between highest and lowest point, and even on that tour I had massive issues.
rhhd said:
I don't think it is changes in altitude, because one of the tours was just a trailrun in only hilly terrain with maybe only 200 meters of altitude difference between highest and lowest point, and even on that tour I had massive issues.
Click to expand...
Click to collapse
Do you keep your device in your pocket? If so, it wouldn't be able to get too cold.
When running, it is in a mesh pocket of my running vest, so it would get quite cold. On mountain tours it is usually in an outside pocket of my pants. So yes, close to my body, but still some isolating layers away from my body.
Other question, now that we are talking shaking as a possible cause:
When you shake your phone in front of your ear, with the camera module facing towards your ear, do you hear something? I can definitely hear something shaking, as if a tiny metal part is loose inside the phone.
I keep my bootloader locked. Each month when there is an update I unlock the bootloader and update the phone in case something goes wrong. Once I've successfully updated my phone I relock the bootloader which just requires a reboot. Unlocking and relocking the bootloader does not delete data.
rhhd said:
When you shake your phone in front of your ear, with the camera module facing towards your ear, do you hear something? I can definitely hear something shaking, as if a tiny metal part is loose inside the phone.
Click to expand...
Click to collapse
Yup. Super faintly.
When having a camera app open, it definitely sounds like what you were describing. My best guess would be the OIS trying its best to keep everything stabilized.
xrayA4T said:
Unlocking and relocking the bootloader does not delete data.
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Click to collapse
Does it void warranty though? Like what's Google's warranty policy here? Does unlocking the bootloader once void it already?
Lada333 said:
Yup. Super faintly.
When having a camera app open, it definitely sounds like what you were describing. My best guess would be the OIS trying its best to keep everything stabilized.
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Click to collapse
No, I don't mean the OIS sound. I can also hear that one (very very faintly) when the camera app is open and I move the phone. (Sounds like a tiny tiny motor whirring a little.)
But the little clattering that I mean can be heard always, even when the screen is off. Sounds like a tiny screw is loose or something. It is also clearly audible, not nearly as faint as the OIS whirring.
Lada333 said:
Does it void warranty though? Like what's Google's warranty policy here? Does unlocking the bootloader once void it already?
Click to expand...
Click to collapse
No, it's not like you are flashing a custom ROM (which I'm pretty sure doesn't void the warranty in the US or Europe). It just allows you to flash a full ROM, not just an OTA. Google has provided this functionality. There is not warning when unlocking that this will void the warranty.
rhhd said:
Sounds like a tiny screw is loose or something. It is also clearly audible
Click to expand...
Click to collapse
When I shake my phone "front to back," I hear that. Only when the camera app isn't open though. When I open it, I cannot replicate the sound.
rhhd said:
No, I don't mean the OIS sound. I can also hear that one (very very faintly) when the camera app is open and I move the phone. (Sounds like a tiny tiny motor whirring a little.)
But the little clattering that I mean can be heard always, even when the screen is off. Sounds like a tiny screw is loose or something.
Click to expand...
Click to collapse
Interesting. That seems to be a third sound. Yes, I also have that one, and just as in your case it goes away when the camera app is open.
But the sound I mean is independent of the camera app, and also occurs when shaking the phone side-to-side.
OK, the test results are in:
On Tuesday, I left the phone out in the cold on my balcony for 2,5 hours, and yes, afterwards the problems did occur.
On Wednesday, I used the phone indoors, no issues. A new camera app update was installed, I hoped this might be the fix.
But no: On Thursday, I again put the phone outdoors for 2,5h. The problems are back.
I will ask Amazon for a replacement.
Thanks a lot for your suggestions!
rhhd said:
OK, the test results are in:
On Tuesday, I left the phone out in the cold on my balcony for 2,5 hours, and yes, afterwards the problems did occur.
On Wednesday, I used the phone indoors, no issues. A new camera app update was installed, I hoped this might be the fix.
But no: On Thursday, I again put the phone outdoors for 2,5h. The problems are back.
I will ask Amazon for a replacement.
Thanks a lot for your suggestions!
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Click to collapse
That's so strange!
I'd love to know what actually triggered this odd issue.
I mean, yeah, surely, something to do with cold temperatures, but that in itself doesn't explain a lot, does it?
I hope your replacement device won't have any issues!
Related
I have noticed a major heating sometimes when making a phonecall, and I mean it becomes really hot...
Im not using the GPS what seems to be causing overheating to some users.
also please post your radioversion etc if you have this type of problems...
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Well yes I did some investigating and it does not happen always. I think it could be happening when taking a phone call after charging. By this I don’t mean it’s hot when unplugging the device, it keeps getting hotter and hotter while speaking.
topspeclt said:
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
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Click to collapse
What, my package and manual are put away. Sorry, I didn’t understand 100%, where I can’t place my finger exactly?
I looked at the manual and did not find anything unusual… What did you mean?
There is a wiki nearby, with links to the on-line manuals
(the part below the battery is where the antenna is )
Ok now that you said antenna I found the part from the manual, if you look at the previous post he says only don’t hold your finger near the battery…. The battery is ½ of the phone…
But seriously am I the only one that thinks this is TOTALLY crazy that if you hold your phone normally from the bottom half you will be exposed to DANGEROUS LEVELS OF RADIATION??? I have had mobiles for 15 years and this is the first one that cant be held in your hand without looking how you hold it…
Are others also experiencing overheating sometimes?
Yep, I said 'battery' - if you look at the picture in the manual (page 10 - see attachment below). The danger zone is bottom 1/3 of the back surface area.
As far as i'm concerned this device should not have had certification and approval for use because NORMAL handling includes the bottom part of the phone. They expect you to be at least 1.5cm away from it too so in practical terms it is extremely difficult and inconvenient to hold. If you hold the top part your palm will cover or get near the bottom anyway so their constraint is ridiculous.
I wasn't aware of this when I first used the phone and I remember my fingers getting hot with a sharp pain.
This device should therefore NOT have safety approval because the context of operation does not include normal and reasonable handling.
So you have to ask yourself: is the HTC Touch Pro worth getting cancer over?
Yes I found that page after I searched the manual "antenna"... That just sounds crazy to me...
But still I don’t know did the SERIOUS overheating I had resulted from that. I couldn’t replicate it... It could be it was caused by the charging before I answered.
I have to pay more attention to that, because I think I had it happen before also.
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
karloe said:
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
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I used a Nokia N73 prior to this and no probs. So I'm in for a little dosage. But the handling contraint with the TP is a joke. I end up using the headset now because I can't maintain the ridiculous holding position without receiving hazardous SAR levels.
My observation is one that affects ALL users of the HTC TP and not necessarily other brands.
Had I known this BEFORE I bought the HTC TP I would have skipped it. Damn good for nothing 'Reviewers'.
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
That doesn't sound right at all. My TP doesn't get that hot. You might want to swap it (if you can) or call HTC support.
I have to duplicate it and see when exactly it happens…
I’ve noticed it happening few times, but didn’t pay that much attention to it because I use the HF when I’m not home. I started to use that a year ago when there was more talk about the radiation. I talk about 2hrs a day, so the tumours are probably on their way already. Its much more convenient anyway to use the HF.
I got full warranty so I will chance the device when I have confirmed this.
I have to say also that I came from Kaiser WAY too soon… I should have given the real cooks and wizards of XDA few months to find and fix the major bugs for HTC (mind you, they are doing it for FREE to them). I just got a too good of a deal; I got this device almost for the price of my old Kaiser.
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
I have the same problem sometimes. But it is not conected to making phonecalls. I expreienced this temperture phenomen while browsig the web (wifi) and I think some other situations.
I'll keep an eye on that problem and let you know when it happens again.
I had this problem with my xda orbit 2 as well (when using tomtom while the phoen was plugged in for chargching)
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
Perhaps a visit to HTC service centre?
I haven't had this extreme heating yet.
The TP becomes warm while charging, GPS use, Wifi, and even calls, but not to that extend that you can burn your fingers on the lense area.
I think your TP has a hardware problem.
Loco5150 said:
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
Click to expand...
Click to collapse
My first TP have battery problem and really heat up at the camera metal area when using call/apps. I got a replacement and the new unit don't heat up so fast or so much.
First of all, I don't think that you can possibly expose yourself to any dangerous levels of radiation, no matter how you hold your TP. The SAR tests are done anyway with maximum transmit power, so if you hold your phone from the bottom part and so impair the reception the phone gets, you can only get the official specified SAR levels at most. It does increase battery usage (hence not recommended), as the phone needs to use more transmit power, but the SAR levels are definitely safe - always at or below spec. The design were the phone antenna is at the bottom of the phone is actually very advantageous from SAR point of view, because the antenna element is further away from your brain --> less radiation. However, I do agree that for best reception (holding the phone from the upper part) the handling of the phone is a bit awkward. HTC probably just put the "dangerous levels of radiation" warning there to keep off any possible Americans waiting to sue their a**
Also, looking at the back part of my TP, it seems that the Wifi and GPS antennas are at the top of the phone, so getting hot around the camera lens/upper area while using these features should be expected. Again, I think this is actually quite a good setup, as the phone and wifi/gps antennas are as far away from each other as possible, thus interference between different antennas is kept minimal.
Oh yeah, and you should definitely not burn your fingers on your phone, there's something wrong if you really did (it can get quite warm, but not that hot).
Just my 0.02
My TP aint that warm, but it does get a little warm when playing games but not hot, only a bit warm.
Time to put fans into mobile phones
Hi all,
I wasn't able to find any threads related to this in the S6 forums but I wanted to see if anyone else has this. When I open my camera app, sometimes the camera takes 1-2 seconds to initially focus and during that time it makes a loud buzzing sound. It sounds like a focus motor or something in the camera and the camera output on screen flutters while it focuses. Once it focuses, everything is normal and it doesn't make any more noise to refocus. This also doesn't happen every time I open the camera app, seems mostly random. Has anyone else experienced this? I am already on my 2nd S6 since the first was defective for different reasons and I'm starting to get very disappointed with Samsung quality control.
I have the dame problem.
I don't know if this is normal.
I don't think so
Waiting for some explanations
Sent from my SM-G920F using XDA Free mobile app
going to bumps this too because after having the phone for a month this problem has just started to show its face.
I've first noticed a small buzzing just after a boot for 3/4 times and than I had a long one opening the camera. After that it's gone...
I have it also! Started a couple of days ago. I have dropped my phone a couple of times. What about you?
Had this happen for the first time today also. Had hdr off, switched back on and it went away. Coincidence? Phone never dropped.
rakh1 said:
Had this happen for the first time today also. Had hdr off, switched back on and it went away. Coincidence? Phone never dropped.
Click to expand...
Click to collapse
Relax...is the mechanism of optical stabilization.
Mine is doing that too...
https://www.youtube.com/watch?v=W1svaTxBY6o&feature=youtu.be
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
flu13 said:
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
Click to expand...
Click to collapse
Yup...exactly.
poweroutlet said:
Hi all,
I wasn't able to find any threads related to this in the S6 forums but I wanted to see if anyone else has this. When I open my camera app, sometimes the camera takes 1-2 seconds to initially focus and during that time it makes a loud buzzing sound. It sounds like a focus motor or something in the camera and the camera output on screen flutters while it focuses. Once it focuses, everything is normal and it doesn't make any more noise to refocus. This also doesn't happen every time I open the camera app, seems mostly random. Has anyone else experienced this? I am already on my 2nd S6 since the first was defective for different reasons and I'm starting to get very disappointed with Samsung quality control.
Click to expand...
Click to collapse
Try to clean up your camera lens.
Did your device take some damage in the past?
Did you take it underwater? (The S6 isn't waterproof anymore...)
---------- Post added at 18:59 ---------- Previous post was at 18:58 ----------
sdfsdfsfs said:
Relax...is the mechanism of optical stabilization.
Click to expand...
Click to collapse
But it's not that loud.
Otherways, you can't record videos properly, because the microphone records those sounds.
AfroCreame said:
Mine is doing that too...
https://www.youtube.com/watch?v=W1svaTxBY6o&feature=youtu.be
Click to expand...
Click to collapse
Same problem here since last week.[emoji26]
I tried hard reset and another camera app (Google photo), nothing work.
I think it's a hardware problem, it occurs after shaking the phone and launching the camera.
I feel that the OIS makes more noise when app is off.
flu13 said:
I have the same problem. It is also sometimes accompanied by the picture wiggling in wave patterns.
Click to expand...
Click to collapse
This started happening with my S6 today. I think it's the OIS that poops out. I can make this happen with a light tap with my finger on the backside of the phone with the camera open and using the rear camera. And this happens with all camera apps: Samsung's bundled camera, Snap Camera and Camera FV-5.
Update: ..and just as sudden this started happening, it went away again. I hope it's a bug - with a fix in 5.1.1.
Update 2: No, it didn't go away. It comes and goes. I may need to take the phone to the service centre.
Mine has gotten worse. Almost every time I open the camera now, I have the buzzing.
Just checking in to say that mine started doing this, too, about four weeks after getting it. It does it randomly when I open Snapchat, too.
I am having this problem too on the Sprint version sometimes it is pretty loud. I'm planning on taking to service center I think.
I also get the waves before it focuses. I read on another forum that someone said they went to a Samsung service center and Samsung replaced their OIS sensor so I'm guessing this may not be something that is simply part of the design.
*Update #1*
I just got off the phone with Samsung customer service. The representative actually heard the buzzing from my phone over the phone while I was talking to her. Since the phone is still under factory warranty they are emailing me a shipping label to send the phone back for repair.
I also have Asurion insurance through Sprint but do not want a refurb for a phone that is less than a month old with no damage caused by me.
Unfortunately the turn around time from Samsung is about a 5 business days and that was after they told me 9-11 days in which I said I couldn't be without a phone that long.
So, I plan on going to Sprint to see if they will swap out my phone for a brand new one. I think if it is a manufacturer defect they will replace the phone without going through insurance for a refurb but I am not positive. It they won't swap it out for a new one I will go through Samsung.
Sent from my SM-G920P using
Tapatalk
what about focus struggle and a buzzing , it's a hard ware issue also ? or what ?
sonasteel said:
what about focus struggle and a buzzing , it's a hard ware issue also ? or what ?
Click to expand...
Click to collapse
Yes it appears to be hardware related.
Sent from my SM-G920P using Tapatalk
any one try to set another mega pixel like 12 , 8.9 ,8 ... etc ., and the focus struggle and buzzing still there ?
sona4steel said:
any one try to set another mega pixel like 12 , 8.9 ,8 ... etc ., and the focus struggle and buzzing still there ?
Click to expand...
Click to collapse
I tried and initially it doesn't seem to happen when the mega pixels are lowered but I haven't tested extensively.
I went to Sprint today and the technician concluded that he was ordering me another phone so definitely seems hardware related.
Sent from my SM-G920P using Tapatalk
Hey guys,*
I asked this in the main S6 Edge forum but no one has responded. Sometimes when I launch my camera, it makes a loud buzzing noise and has trouble focusing. It seems like something is getting in the way of the lens not allowing it to move freely. If I shake really quickly it usually stops and works like it should. I don't know if it's a lens issue or an issue with the OIS. Has anyone else had this issue and if so have you found a solution? This is my second S6 Edge. The first one succumbed to the auto rotate bug. Thanks for your time.
Might be a bad phone how long you had it. If its between the 15 days warranty take it back. Or contact samsung.
Sent from my SM-G925P using Tapatalk
I've had it since launch. I'll try to see if it's too late to add the warranty first, then go from there. Bummer to have 2 phones that we're faulty in less than 2 months.
image quality has been upgraded
Mine also does this sometimes after it stops making the noise it seems fine and it only does it very randomly
franky_402 said:
Mine also does this sometimes after it stops making the noise it seems fine and it only does it very randomly
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Click to collapse
It's becoming more frequent for me, I'm afraid what ever is happening will totally mess up the lens. So far no impact to image quality either, but we shall see.
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Fusseldieb said:
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Click to expand...
Click to collapse
I own a galaxy S6E+ and I also experienced this same strange camera behaviour, but I haven't figured it out yet...
Sent From My SM-G928F via Tapa
zizon65 said:
I own a galaxy S6E+ and I also experienced this same strange camera behaviour, but I haven't figured it out yet...
Sent From My SM-G928F via Tapa
Click to expand...
Click to collapse
i had that issue, you can't do anything, you have to get it to the carrier to fix it, it's a hardware issue...i hope i don't get it again...because in 3 weeks my waranty ends
All this time i thought it was camera getting ready, opening lens and stuff like on digital cameras which make the same sound when started. Is this not the case?
archzz said:
All this time i thought it was camera getting ready, opening lens and stuff like on digital cameras which make the same sound when started. Is this not the case?
Click to expand...
Click to collapse
I really don't know if there is a camera focusing problem or a hardware issue, but for to get rid of this, I decided from now to use the Pro manual focus mode rather than the Autofocus mode, and will let you know if this helps...
Sent From My SM-G928F via Tapa
It's the OIS being slightly broken. Need to take to repair. I have same issue on s6 edge and need to get mine fixed.
Fusseldieb said:
I now had the Galaxy S6 for several months and I found this phone totally awesome, but a few days earlier it started a rattling noise from the camera. Most of the time I open the camera app, it makes a strange sound (like it is trying to move the lens and the motor fails it to do so). When the camera is open and I try to refocus anything from very near to very far at once, it sometimes make that awful sound too. I am bothered, because I rooted my device some months ago, installed custom kernel and so on. Can I take this to the warranty or am I screwed? Should I bother about this sound? Will it get worse maybe?
Thanks for any help.
Click to expand...
Click to collapse
I had exactly the same issue... It got progressively worse, to the point where sometimes I'd have to shake the phone to get the camera to focus when the camera was open. Initially they told me nothing seemed wrong with it... But second time round, I filmed it using the Mobizen app (often used to record gameplay - no root required). I found trying to get the phone to focus on text from a book exaggerated the problem.
I showed them the video at the Samsung Express Repair store and they couldn't really deny it (or attempt to). They swapped the camera out in a couple of hours whilst I waited with a newspaper and coffee. Oh, and they didn't even check KNOX (I asked out of curiosity... Mine wasn't tripped anyway)
*But some amount of rattling is normal. I tried it on two of my friends' S6 phones, and even mine now rattles... Not when opening the camera, but when you physically shake it next to your ear
2ZE said:
when you physically shake it next to your ear
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Click to collapse
When shaking it's normal, but when I let it alone and it make weird sound, then I'm bothered.
zizon65 said:
I really don't know if there is a camera focusing problem or a hardware issue
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Click to collapse
This seem to appear only to people who updated Android 5.0 to 5.1.1 or newer. I think Samsung made a firmware update to the camera, which focusses faster, but that lead to this problem.
same issue here. happens rarely and goes away when I shake the phone.
Since I got the phone, while in pocket, I reject/answer 80% of the calls. I was under the effect of "yay nexus is back, google finally gave us a cheapster" so didn't really got bothered. But days are passing by and it's getting quite annoying, so to the point, could anybody tell me why this phone wakes up the screen on incoming calls when the proximity sensor is covered (ie. in pocket?) (if it's "normal" to do so, then why?). Proxi switch is fine, it triggers during calls and shows activity on sensor testing apps and whatnot. Default calls screen and whatsapp incoming calls, (heck I can unlock the phone with the fingerprint reader in my pocket without taking it out, now explain that.) ... Cherry on top the "slide to answer" thingy is vertical, so yeah there is the problem (while sliding it out from the pocket, it answers or rejects the call). I'm considering throwing it out lol it's so annoying lately. Android 9 was the same? (I had 3 android one phones to fill the superexpensive 3 generation pixel gap) Was I living under a rock? Can anyone try it? Thanks for the helpful inputs in advance.
strapabiro said:
Since I got the phone, while in pocket, I reject/answer 80% of the calls. I was under the effect of "yay nexus is back, google finally gave us a cheapster" so didn't really got bothered. But days are passing by and it's getting quite annoying, so to the point, could anybody tell me why this phone wakes up the screen on incoming calls when the proximity sensor is covered (ie. in pocket?) (if it's "normal" to do so, then why?). Proxi switch is fine, it triggers during calls and shows activity on sensor testing apps and whatnot. Default calls screen and whatsapp incoming calls, (heck I can unlock the phone with the fingerprint reader in my pocket without taking it out, now explain that.) ... Cherry on top the "slide to answer" thingy is vertical, so yeah there is the problem (while sliding it out from the pocket, it answers or rejects the call). I'm considering throwing it out lol it's so annoying lately. Android 9 was the same? (I had 3 android one phones to fill the superexpensive 3 generation pixel gap) Was I living under a rock? Can anyone try it? Thanks for the helpful inputs in advance.
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There is no pocket mode on stock firmware. If you'd like to add one you can use Edxposed and the dark tricks module.
Sent from my Google Pixel 3a XL using XDA Labs
As hard as I'm trying, I start to see it's nearly impossible to be completely satisfied with the stock android experience. I gave up rooting, flashing, modding long time ago. Ain't got time for that. This leaves one choice, a sad but with time will get used to it.
strapabiro said:
As hard as I'm trying, I start to see it's nearly impossible to be completely satisfied with the stock android experience. I gave up rooting, flashing, modding long time ago. Ain't got time for that. This leaves one choice, a sad but with time will get used to it.
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Do all 3a do this? I am looking into buying one but don't want to deal with something like that. This is exactly the reason I decided not to buy Galaxy S10e - just try to Google "S10 proximity sensor". It was never officially acknowledged/fixed by Samsung and over the time people just seem to "get used to it" and stop talking about it.
I don't know mate, that's why I asked others to try it please, it's really getting on my nerves and funny thing is, these kind of problems are a hit or miss on warranty claims ... doesn't even worth to try ... and I don't want to take this to reddit either because it'll only get downvoted to a lower than hell level by biased fanboys not to mention the google product forums with the "platinum product experts" and their generic "try this and try that" answers.
So yeah I'm angry.
strapabiro said:
I don't know mate, that's why I asked others to try it please, it's really getting on my nerves and funny thing is, these kind of problems are a hit or miss on warranty claims ... doesn't even worth to try ... and I don't want to take this to reddit either because it'll only get downvoted to a lower than hell level by biased fanboys not to mention the google product forums with the "platinum product experts" and their generic "try this and try that" answers.
So yeah I'm angry.
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I never had issues, but probably I don't understand the issue yet, so I have a question: how do you know screen is waking up in pocket? For sure it's waking up if you move the device, i.e. take is off the table or turn it around. Are you sure screen switches on in the pocket and not while you are taking it out?
AndDiSa said:
I never had issues, but probably I don't understand the issue yet, so I have a question: how do you know screen is waking up in pocket? For sure it's waking up if you move the device, i.e. take is off the table or turn it around. Are you sure screen switches on in the pocket and not while you are taking it out?
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You can test by trying to unlock the device while covering the proximity sensor.
Without any mods it'll unlock.
But like that's the main benefit to a Google phone running stock firmware. It's a perfect base for mods.
Sent from my Google Pixel 3a XL using XDA Labs
Skittles9823 said:
You can test by trying to unlock the device while covering the proximity sensor.
Without any mods it'll unlock.
But like that's the main benefit to a Google phone running stock firmware. It's a perfect base for mods.
Sent from my Google Pixel 3a XL using XDA Labs
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This ... Or cover like 80% of the screen, leave only a small bar uncovered on the lower part of the phone (usbc port side) and ask someone to call you. You'll see on the remaining uncovered part that the screen woke up which is hilarious. Honestly at this point I don't understand how a feature like this can be overlooked by r&d.
Sadly modding is no option for me, for safety and other reasons.
There is another thread about this in the 3a xl section, hope it doesn't count as duplicate.
strapabiro said:
Sadly modding is no option for me, for safety and other reasons.
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What reasons? This is a Google phone. You're allowed to unlock the bootloader and flash modified software without breaking warrantee.
If you have issues, it's easy to just flash the factory image back to completely stock and relock the bootloader.
Sent from my Google Pixel 3a XL using XDA Labs
@strapabiro,
Have you tried this app?
Skittles9823 said:
What reasons? This is a Google phone. You're allowed to unlock the bootloader and flash modified software without breaking warrantee.
If you have issues, it's easy to just flash the factory image back to completely stock and relock the bootloader.
Sent from my Google Pixel 3a XL using XDA Labs
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You're shifting the subject, but the short answer is, imagine I never had an apple product in my life but I rather buy an iphone than start doing that But that's me and that's another topic like I said, thanks though.
strapabiro said:
You're shifting the subject, but the short answer is, imagine I never had an apple product in my life but I rather buy an iphone than start doing that But that's me and that's another topic like I said, thanks though.
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Fair argument.
Sent from my Google Pixel 3a XL using XDA Labs
Today I had my phone in my coat pocket at an appointment for about an hour hanging on a coat rack not even being touched. When I came back to, the screen was on, on the lock screen, and if was pretty warm with battery down a good 25 percent. I'm wondering if what you're talking about here has something to do with this? I was confused why or what was going on with it. No unusual apps were in memory in developer settings.
kc6wke said:
@strapabiro,
Have you tried this app?
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I have found this "feature" annoying as well on my 3a XL. However I tired the app that you suggested and it seems to work fine. Thanks for providing a decent solution to the OPs question.