Crashes relating to audio - ASUS ZenFone 6 (2019) Questions & Answers

So I've been using this phone as my daily for a while now, on the last LOS 17.1 version that was released.
Really the only issue is what I talked about in this post.
It's a shot in the dark but has anyone else experienced the same crashes? Sometimes when in the audio options, or turning on/off Bluetooth the window will freeze, yet the phone is still responsive. After a short while the phone will reset itself or you can do a power+volume down reset to restore volume/bluetooth control.
I know basically no one uses this OS any more but... worth a try.

Related

[Q] Camera crashing

Hi,
Since last week my camera didn't work well anymore. I used to have no problems but since somewhere last week, my camera would crash my whole phone upon starting. This was with ARHD 6.6.4. Then I flashed 6.6.7, and the problem was still present. So I cleared cache and app data, and still, no working camera.
Yesterday I flashed OrDroid 9.0.0, hoping this would clear the problem, but it didn't. When I click the camera-app (camcorder as well) my phone hangs, and about a minute later reboots itself. When clicking main camera in Z-devicetest the same happens. Using the mirror-app, my phone keeps working and gives a clear image from the front camera.
Any advices?
Well, today my camera worked several times... But I cannot get it running again. I tried lots of different things, wifi on/off, airplane mode on/off, bt on/off, full battery, on wall charger...
I'm afraid it might be a hardware malfunction. Can anybody give some advice?
I used to have a camera problem it used to crash when I opened it. Someone told me to uncheck face detection on the camera settings and it worked. You can try that
Sent from my HTC Sensation XE with Beats Audio using XDA
I don't think it's a Rom issue, did you uncheck face detection ? If it's the Rom that should do the trick. I'm running ordroid 9.0.0 and I have no problems with the camera. Make sure you uncheck face detection, if it's still giving you trouble it could be a different issue. Check your settings. Could be a problem in settings. This is known to happen if face detection is on. So uncheck it and let us know if that did the trick. Hope this helps. Best wishes!
Sent from my HTC Sensation 4G using xda premium
Well, I thought I found it, but it wasn't the battery. When the batt is full, or nearly full, I haven't had any problems, but when ~<80% my phone just crashes and hangs or reboots...
I did uncheck face recognition and geotagging when it worked, but this hasn't fixed anything.
Are you on a custom kernel or not? I have experienced flashing different roms affects the camera as well.
Bump
Same issue on several different ROMS (Sense and Senseless). Camera will work for a while then freeze and crash to the home screen OR occasionally crash and reboot. This also happens with other camera apps, not just the stock app. If I don't find a solution soon I am going back to the stock ROM.
adrockr said:
Same issue on several different ROMS (Sense and Senseless). Camera will work for a while then freeze and crash to the home screen OR occasionally crash and reboot. This also happens with other camera apps, not just the stock app. If I don't find a solution soon I am going back to the stock ROM.
Click to expand...
Click to collapse
Just as sudden as the problems appeared, they disappeared... The camera functioned for about 2/3 weeks without any problems, but now last week, all of a sudden, it started crashing my phone again whenever I start the camera app...

Issues everywhere, hardware problem?

Hi there,
I'm experiencing massive issues with the Nexus 5 of my wife. Everything is basically broken
It started 2 days ago, the phone start rebooting without reason and heating a lot. Applications sometimes hang for a long time, or the screen stays black with only the notification bar displayed.
Wifi is never able to connect, even though the welcome screen is able to display available wifi. On the welcome screen after a fresh flash, nothing happen when I enter the WIFI password and try to connect. Only the "ignore" button is available, as if I have done nothing.
LTE connectivity seems to work, but I have removed the SIM card for further testing, so it's hard to say.
Parameters screen sometimes works, sometimes won't. Battery consumption screen never works.
The phone is never able to shutdown properly, it hangs forever on the shutdown loading circle; I always have to hard-reboot.
I changed the battery (I had a spare one ordered few days before the problem occurs just to see if it improves the battery life), with no luck.
When I opened the phone to change the battery, it is clear the heat come from the CPU.
I tried (I wiped everything each time in between):
- factory reset
- flash a stock rom from Google website (MMB29K)
- flash latest Cyanogenmod rom (ZNH0EAO2NM)
I have the same issues with any of those 3 roms. I captured some logs while running MMB29K and ZNH0EAO2NM:
Stock (MMB29K) logs: https://drive.google.com/open?id=0B-CDc3nzF3e3M28tM2xjTmJKa28
Cyanogenmod (ZNH0EAO2NM) logs: https://drive.google.com/open?id=0B-CDc3nzF3e3TVUtTmExZDBLUms
The only state where the phone is stable is when TWRP is booted, which is not so useful...
I'm thinking of a hardware issue, but is there anything else I can try? What do you think?
Thanks a lot!
Nobody?
I said the same thing in another post. The fact that flashing different ROMs with the same issues kinda point to hardware problem. I'd guess something fried on the motherboard and it's causing weird behavior. Funny thing, the other post also reported wifi not connecting issues, so I'm thinking there is something that breaks in older Nexus 5 phones that cause wifi issues along with other random reboot problems.

[HELP] Partially Blank Screen but otherwise active device OR Sleep of Death

Hello everybody,
I've got a problem with a Oneplus One.
First a brief history of the device. I got it on ebay with a shattered display about 1 1/2 years ago and replaced the display. Since then my girlfriend managed to shatter the display 3 times more. So I'm quite used to replace the display on this device.
Since the last display replacement (the 4th) the device developed a partial Screen-of-Death problematic.
Sometimes the display just stays blank, while the backlight is clearly working (you can see the blueish light in dark environments). Also the device reacts to touch and button inputs, like e.g. double-tap-power to start camera. Or double-tap-screen to wake up (you can feel the vibration or display input sounds).
I "just" have to wait about 10-20 seconds, try again and the display turns on without any problems. In other cases I have to try this a couple of times to wake the screen.
A hard reset is not necessary, the device will wake up sooner or later. In this aspect it differs from all SoD descriptions I found online!
An other strange thing is, after the screen replacement the device forgot all wifi networks. The wpa_supplicant.conf was empty. Strangely enough all other apps were OK, I didn't noticed any irregular acting applications.
As the device was sill running on CM13 I decided to give it a fresh nougat installation and assumed the SoD symptomatic would vanish.
Now after flashing back and forth different factory images and custom-rom's the SoD is still there and renders the device almost unusable.
I tried the latest CM13 snapshot and sultans CM13, which I have been using on another OPO without problems for a long time.
I also tried to install different original factory images.
cm-13.1.2-ZNH2KAS3P0-bacon-signed-fastboot_64GB.zip
and also another one I got long time ago from Oneplus to fix an annoying Wifi-Reboot-Problem. It contained additional image files like persist.img and reserve4.img.
I tried to turn on and off the setting for the proximity sensor that could interfere with the activation of the screen.
I tried different radio firmware's, as I could remember that there had been some problems in the past with incompatible firmwares, android versions and the proximity sensor.
I enabled and disabled all off-screen-gestures, although they are always working regardless if the display stays blank or not.
Unfortunately I've got no luck.
Literally every single android version I tried suffered from SoD. The only problem free thing is TWRP. Running the latest 3.1.1-0 I never got a blank/black screen on powering up the display.
So now I'm out of ideas and would be happy to hear any additional guesses to fix this problem.
I was also wondering if anybody knows more about the SoD. I couldn't find any information's regarding the causes of this problem. Is it hardware related or software?
thanks!
p.s. another strange thing I noticed now on the latest Slim7 rom (20170526). If I try to take a screenshot with power+vol-down, the screenshot animation happens. But a status bar notification from Android-System tells me, there is not enough free space to save the screenshot. But there is at least 40GB of free space.
I'm not sure if this is related to my problem or just to Slim7. And I'm also a little tired to reflash the device just to test this issue...
Maybe there is a problem with permissions or the flash memory?
p.p.s here a logcat. I couldn't find anything helpful.. https://pastebin.com/UWfwc1VX
Hello,
can anybody recommend an alternative kernel (for SLIM 7 rom), that allows me to increase the minimum CPU frequency.
I remember by doing that on a HP touchpad, I could avoid SoD.
Thanks!
pesche80 said:
Hello,
can anybody recommend an alternative kernel (for SLIM 7 rom), that allows me to increase the minimum CPU frequency.
I remember by doing that on a HP touchpad, I could avoid SoD.
Thanks!
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-one/orig-development/cm-lightning-kernel-v1-t3273308
Only this kernel is fully compatible with AOSP-based roms like Slim7.
---------- Post added at 08:37 AM ---------- Previous post was at 08:34 AM ----------
pesche80 said:
Hello everybody,
I've got a problem with a Oneplus One.
First a brief history of the device. I got it on ebay with a shattered display about 1 1/2 years ago and replaced the display. Since then my girlfriend managed to shatter the display 3 times more. So I'm quite used to replace the display on this device.
Since the last display replacement (the 4th) the device developed a partial Screen-of-Death problematic.
Sometimes the display just stays blank, while the backlight is clearly working (you can see the blueish light in dark environments). Also the device reacts to touch and button inputs, like e.g. double-tap-power to start camera. Or double-tap-screen to wake up (you can feel the vibration or display input sounds).
I "just" have to wait about 10-20 seconds, try again and the display turns on without any problems. In other cases I have to try this a couple of times to wake the screen.
A hard reset is not necessary, the device will wake up sooner or later. In this aspect it differs from all SoD descriptions I found online!
An other strange thing is, after the screen replacement the device forgot all wifi networks. The wpa_supplicant.conf was empty. Strangely enough all other apps were OK, I didn't noticed any irregular acting applications.
As the device was sill running on CM13 I decided to give it a fresh nougat installation and assumed the SoD symptomatic would vanish.
Now after flashing back and forth different factory images and custom-rom's the SoD is still there and renders the device almost unusable.
I tried the latest CM13 snapshot and sultans CM13, which I have been using on another OPO without problems for a long time.
I also tried to install different original factory images.
cm-13.1.2-ZNH2KAS3P0-bacon-signed-fastboot_64GB.zip
and also another one I got long time ago from Oneplus to fix an annoying Wifi-Reboot-Problem. It contained additional image files like persist.img and reserve4.img.
I tried to turn on and off the setting for the proximity sensor that could interfere with the activation of the screen.
I tried different radio firmware's, as I could remember that there had been some problems in the past with incompatible firmwares, android versions and the proximity sensor.
I enabled and disabled all off-screen-gestures, although they are always working regardless if the display stays blank or not.
Unfortunately I've got no luck.
Literally every single android version I tried suffered from SoD. The only problem free thing is TWRP. Running the latest 3.1.1-0 I never got a blank/black screen on powering up the display.
So now I'm out of ideas and would be happy to hear any additional guesses to fix this problem.
I was also wondering if anybody knows more about the SoD. I couldn't find any information's regarding the causes of this problem. Is it hardware related or software?
thanks!
p.s. another strange thing I noticed now on the latest Slim7 rom (20170526). If I try to take a screenshot with power+vol-down, the screenshot animation happens. But a status bar notification from Android-System tells me, there is not enough free space to save the screenshot. But there is at least 40GB of free space.
I'm not sure if this is related to my problem or just to Slim7. And I'm also a little tired to reflash the device just to test this issue...
Maybe there is a problem with permissions or the flash memory?
p.p.s here a logcat. I couldn't find anything helpful.. https://pastebin.com/UWfwc1VX
Click to expand...
Click to collapse
I've had this issue before,it is due to faulty display only.I changed the display and it started working normal.
Ps-Better change your gf.
Mr.Ak said:
https://forum.xda-developers.com/oneplus-one/orig-development/cm-lightning-kernel-v1-t3273308
Only this kernel is fully compatible with AOSP-based roms like Slim7.
---------- Post added at 08:37 AM ---------- Previous post was at 08:34 AM ----------
I've had this issue before,it is due to faulty display only.I changed the display and it started working normal.
Ps-Better change your gf.
Click to expand...
Click to collapse
Thanks!
I'm going to consider a new display... but not a new gf
pesche80 said:
Thanks!
I'm going to consider a new display... but not a new gf
Click to expand...
Click to collapse
Don't forget to invite me to your wedding.

Screen glitches

Hey so while using my tablet sometimes it will do weird things as if I'm touching it all over very fast when I'm not. It will turn the volume down and switch the wifi on and off or close apps. I'm not sure why these things keep happening but its happened on each rom I run. Maybe a hardware issue? I did drop it before but it still works fine other than this happening.

Phone hangs occasionally when starting media playback and vendor image issues

Not sure if those two issues are isolated or not...
Anyway, I'm on the nightly LineageOS 15.1 official builds these days, and I've found that recently their updates have been way more frequent, but there's nothing in them. https://download.lineageos.org/bacon/changes/
One of them recently started giving me a warning about my phone's vendor image mismatching with the HUWAWEICLT-L29. Which seems a bit off.
My other media playback issue seems to be OS independent, I know it's happened on both official and unofficial builds of LineageOS 15.1, I'm not so sure about any other roms I've tried because it's hard to recreate, but about once every few days when I try to play any audio (typically on Google Play Music) or occasionally video (on VLC), the media never plays despite the timeline and buttons all saying that it is, and the entire phone slows down, to the point where going to the recent app screen or home can take more than 5 seconds, and pressing restart or shut down does nothing. Eventually it either soft resets or I hold down the power button myself.
Does anyone have any idea what this strange behaviour could be about and any solutions?

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