Hello, I bought an Honor 8 online and it's an AL-A00 which is chinese, it's been 2 days that I've had it, and yesterday, my phone was spamming me to do this new update, which I decided to do. Now I'm stuck in this EMUI screen and everytime it's updating it tells me "getting package info failed". The only other options I have is "Reboot" and "Shutdown" both just turn off the phone and bring me back to the same sreen "Huawei eRecovery" no matter what. I've seen online that I can somehow manually update it or "patch" it with an SD card and all the "dload" stuff. Except I've done it 4 times already with different "update.app" files and each seemed to work at the beginning until it tells me "wrong version" or something like that. Can anyone please help me ? Please don't use technical words or complicated vocabulary since I'm not that good with all this phone stuff. Anyone know what do to or have any links/tutorials ? Please
Hi guys, please help me with huawei id on this phone, i try everything i have found, but nothing of solutions didnt work. Sorry my bad english i hope u understand me and thanks to all who give me answer.
lcanl said:
Hi guys, please help me with huawei id on this phone, i try everything i have found, but nothing of solutions didnt work. Sorry my bad english i hope u understand me and thanks to all who give me answer.
Click to expand...
Click to collapse
Whats your problem?
Lukke2804 said:
Whats your problem?
Click to expand...
Click to collapse
My problem is huawei id, i need to erase id.
clear data for hi APp, Huawei apps etc or just do factory reset all will go away
shashank1320 said:
clear data for hi APp, Huawei apps etc or just do factory reset all will go away
Click to expand...
Click to collapse
Factory reset is done but huawei id dont erase.
lcanl said:
Factory reset is done but huawei id dont erase.
Click to expand...
Click to collapse
Talking about app or app data for it..app wont go with factory reset and need to root and disable manually
shashank1320 said:
Talking about app or app data for it..app wont go with factory reset and need to root and disable manually
Click to expand...
Click to collapse
Sorry but client dont know about this, so he done factory reset without cleaning id and appdata, phone is on activation now.
Unable to Get Phone ID
I am unable to get my Honor 8 phone ID which I require to 'unlock' the bootloader as the phone will NOT start up into Android. It boots to the point where it asks for the Region, then Language, then WiFi, etc and then it goes back to the beginning, THUS Region, Language, WiFi, etc. but it never boots into Android as a result I am not able to check the Phone ID or to enable anything like USB debugging, etc.
What I have done to get to this point:
The phone updated > it seems like the update was unsuccessful as it got stuck in a loop where it would ONLY boot to the Huawei eRecovery.
Then I read a post to 'roll-back' to the earliest version (FRD-AL10...135) which I did and then from the SD Card installed the stock firmware (update.app) by using the Pwr+Volme UP+Volume Down buttons. It succeeded to install the stock firmware and ever since then I am stuck at the Region, Language, WiFi, Terms Agreement,etc - BUT it never gets past the selection - it just loops over and over.
I have again installed the stock firmware as above, but it fails to start and continuously gets stuck at the Region, Language, etc selections.
Could anyone please provide help if possible.
All the other posts I read, I need the 'bootloader' to be unlocked, BUT I am unable to get the Phone ID to get the UNLOCK code.
I have also read some posts which suggests I use 'adb' and 'fastboot' to 'recover' the phone to stock firmware, BUT I constantly get an error - "FAILED - Remote: Command not allowed".
So at this point I am not sure how to go any further.
PS: I have also had the phone to my local Huawei Service Centre, but they refuse to help me with the Honor 8 as I did not buy it in S-Africa.
Equalibrium_tdb said:
I am unable to get my Honor 8 phone ID which I require to 'unlock' the bootloader as the phone will NOT start up into Android. It boots to the point where it asks for the Region, then Language, then WiFi, etc and then it goes back to the beginning, THUS Region, Language, WiFi, etc. but it never boots into Android as a result I am not able to check the Phone ID or to enable anything like USB debugging, etc.
What I have done to get to this point:
The phone updated > it seems like the update was unsuccessful as it got stuck in a loop where it would ONLY boot to the Huawei eRecovery.
Then I read a post to 'roll-back' to the earliest version (FRD-AL10...135) which I did and then from the SD Card installed the stock firmware (update.app) by using the Pwr+Volme UP+Volume Down buttons. It succeeded to install the stock firmware and ever since then I am stuck at the Region, Language, WiFi, Terms Agreement,etc - BUT it never gets past the selection - it just loops over and over.
I have again installed the stock firmware as above, but it fails to start and continuously gets stuck at the Region, Language, etc selections.
Could anyone please provide help if possible.
All the other posts I read, I need the 'bootloader' to be unlocked, BUT I am unable to get the Phone ID to get the UNLOCK code.
I have also read some posts which suggests I use 'adb' and 'fastboot' to 'recover' the phone to stock firmware, BUT I constantly get an error - "FAILED - Remote: Command not allowed".
So at this point I am not sure how to go any further.
PS: I have also had the phone to my local Huawei Service Centre, but they refuse to help me with the Honor 8 as I did not buy it in S-Africa.
Click to expand...
Click to collapse
Dload the same firmware which you had before b135
shashank1320 said:
Dload the same firmware which you had before b135
Click to expand...
Click to collapse
It is impossible to determine which firmware the phone had before it broke as I imported the phone from China, and I did not have a reason to unlock the phone before it broke, hence the reason I did not have a need for the Product ID when the phone functioned properly, it is only after it broke that I had to have access to all this information in an attempt to get it back to a functioning state. That being said, the phone worked perfectly for a week until it did an OTA 'update', when the phone restarted I was presented with all kinds of trouble.
I have since been able to start the phone up in Android after I had to buy DC-Unlocker credits to get the phone to boot properly. UN-locking the phone via DC-Unlocker, unlocked the FRP and only thereafter I was able to unlock the bootloader and root the phone, and get access to USB debugging settings, etc.
Hello,
I recently bought an Huawei P40 lite (CDY-NX9A) and unfortunately tried to install google apps. While trying to downgrade the phone, somehow the the file got corrupted and the phone got stuck on reboot. I received the error "Data partition corrupted. Format the partition to continue" and I made a factory reset to the phone.
Now the phone opens as an Honor phone, does not accept any update via Hisuite, and the android version seems as 7.0.
Can some one help me?
My base software version was : CDY-LGRP2-OVS 10.1.0.202
that sounds really weird, do you manage to post a photo or screenshot of the issue?
My phone looks like this when I try to upgrade it. Is there a way to change this into EMUI? Also when I restart the phone I see the opening screen as HONOR not HUAWEI.
I believe somehow I deleted the entire phone, but it got restored to factory version but with the software in the attachments.
I tried to format and use the dload method with a flashdisk but it says it's not compatible with my phone. (JNY-L21 version).
The situation is very similar to the below thread I guess, but mine was vice versa. My Huawei phone is an Honor phone now.
Honor 9X : Softbrick... How to restore?? HELP!
Hello guys! I need your help to solve a difficult problem. In August I bought the Honor 9X STK-LX1 (431) from China. The device came with Android 9, firmware 9.1.0.334 and security April.The device booted every time with the Honor logo screen and...
forum.xda-developers.com
Did you try getting an actual Huawei firmware for it ? Looks to me you flashed a Honor rom on it.
install the ROM with an otg cable, and check this post is very complete.
Googlefier - Install GMS on Huawei/Honor
Wecome to Googlefier, After a successful tool for LG G2 and LG G3 owners (AutoRec), but after a long pause, here is something new and I hope useful Googlefier is a simple tool, designed to help you install GMS on your Huawei/Honor device...
forum.xda-developers.com
i got also Data partition corrupted.
but lukyly found way out: Vol+ and Power -> boot menu eRecovery -> Update mode -> eRecovery mode -> Update and recover system !!! here it asked wifi password and installed factory software back
in another video there was used from same "Data partition corrupted" screen option Low-level format and next screen is Factory reset and it proceeded install.
I was given a Huawei Mediapad T5 model AGS2-L09 with a broken display. I easily replaced the display, but the tablet is locked with a pin. I know how to bypass the frp, but I’m facing a strange issue. Factory reset through the recovery fails and is never completed. I also tried the eRecovery option, but it also results in error. Bootloader is locked, so I assume the tablet is not rooted and is with stock firmware. When I pull the device info through fastboot I’m getting a strange firmware version 8.0.0.371(OCEC431). If I’m not mistaken OCEC431 is the wifi model AGS2-W09. I also tried the dload method with OCEC432 firmware, but I’m getting an error saying that the firmware is not correct for this model. What can I do to fix the tablet?
Did you get any solution to your problem? I have a similar problem, after factory reset, I can't log in with my google account, it always gives an error.
Hi, i have had for many years this phone and if something went really bad and really didn't have the hassle to open the back of the phone to restore it from test point, i would always go to erecovery and let the phone handle the entire process. But now i'm unable to connect to Erecovery services, every time i try it shows me "Getting package info failed"
I have tried the following:
Reflash the board with testpoint
dload method (which always fails with files and with hisuite proxy)
lock the bootloader
change dns as one thread on the honor 6x forum said
i formatted via original recovery
Nothing seems to work
Is anyone having the same problem i have? Does anyone knows the fix to the problem?
I'm having the same issue on my BLN-L24 (I had no issues until I tried to use a custom ROM without deleting fingerprints... oops), any help?