Media storage got crazy on my old Android 6 Lenovo phone - General Questions and Answers

I don't know what has happened to my old Lenovo Vibe X on Android 6.01 and how to resolve the issue without wiping data (no guarantee it would help - I'm now thinking...).
The phone is temporarily at my relative's disposal: i've switched to her Google account to let her use my old phone. She complained the call ring was very weak. I decided to change the ringtone, but I found out that I cannot do it anymore, the Media/Audio/Ringtones folder with standard OGG files is not visible (I cannot select ringtones from there anymore). "Other ringtones" option directs me to some installed Audio player, which does not allow to select any MP3 files in ANY folder (they cannot be played, because the player reports they are not added to Media storage). When I try to use "Scan media" option - it is just stuck. I've tried to use another programs like SD scanner, they either report Media database read error or finally report success status, however the audio files are still not playable.
I've tried to: clear caches (Android and Dalvik), disable / enable Media system app and delete its data.
I've also noticed that NOW my USB Audio player reports that HiRes DAC is not found (!) and does not want to play files in HiRes mode (through the chip instead of generic driver) - actually, my phone does have ES9018 DAC...
I am not sure this problem is related to Media storage, however all this together is very weird.
Any thoughts what could happen and what should I do?

How long was she using it and how good are her Android skills? May have caught a rootkit or virus. Anything below Android 9 is vulnerable to the Xhelper type rootkits that can worm their way out of the user partition. Real nasty critters...
If it just went nuts, I highly suspect malware especially in the hands of a novice user.

Nafiganado said:
(...) what should I do?
Click to expand...
Click to collapse
As @blackhawk wrote, the user may have infected the phone.
The only solution is to flash the phone manufacturer's stock ROM.

I will try to do this as soon as I get a chance, nowadays there is no other smartphone to use for my relative, so have to wait a couple of days.
BTW - regarding "HiRes DAC is not found" message... is there a chance that guys who replaced the battery in this smartphone soldered out ES9018 chip??

Nafiganado said:
I will try to do this as soon as I get a chance, nowadays there is no other smartphone to use for my relative, so have to wait a couple of days.
BTW - regarding "HiRes DAC is not found" message... is there a chance that guys who replaced the battery in this smartphone soldered out ES9018 chip??
Click to expand...
Click to collapse
Likely a software, firmware or settings issue. Malware could also be the root cause for losing the high resolution DAC.
It's possible the tech damaged this circuit but probably not likely. Obviously if it was working before they got their paws on it then they are likely to blame.

Related

Augen Gentouch78

Is there going to be any xda support on this? It's still trickling into Kmart stores right now. but if we are able to OC this, that would be great
Doubt it...
its a great little device for little cash. i bought one today after i heard. glad i did. was this or the bb chumby. this blows it away
Hey Pen --
Have you tried the Kindle app on it? I want an ereader that is bigger than my MT3G and I think one of these would foot the bill if I can find one. My local store only had one and it was on hold for somebody.
I am going to get a rain check today.
until they release the patch which allows the market to work i havent tried it. they should have the patch released by tomorrow
How is the screen?
How do you like the screen and how is its performance in general.
over all i like the device. im used to a resistive screen so thats not a problem. doesnt appear to have the auto rotate screen but waiting to hear back from them to find out what the deal is. the manual talks about auto rotating the screen so it should have it. lack of bluetooth is another draw back but i really dont need it. they also have a 2.5mm headphone jack on them instead of a 3.5 like normal but they are addressing that with an adapter i do believe.
power consumption wasnt too bad. i was using the device for 5 hours yesterday and only used a 1/4 reserve from what it said. so i was only down to around 72% charge after playing with it for 5 hours. was reasonably bright enough in a brightly lit room. the angle one can see is pretty good as well.
the microsd card slot isnt in line properly. so if you insert a card you will want to put a price of tape on the end of it so when you release it you can pull it out. i played hell getting the thing to pull out and it was dragging the top of the card so had to use a pair of tweezers to pull it out.
cant access the market yet so havent tried the nook or kindle apps but that will be my next thing. looking at pictures was good. just as good as my digi pic frame.
over all for what i bought it for i do believe it will work a treat. i was going to buy a chumby either the bb or the sony branded chumby and this will work so much better then either of those two devices.
Augen Tablet
Thanks for the info pen.
It surprises me that that it has a 2.5mm jack. I wonder how it ended up with that. You can get an adapter on Amazon or ebay for a buck or two. That would be important for me because I'd like to be able to watch movies on it when I am on the train to work. That is also why I am interested in the Kindle app.
Everything that I have read seems to indicate that it has an accelerometer to rotate the screen.
I get the feeling that Augen underestimated the interest this device was going to generate and put it on the market when it wasn't completely ready, thinking they could dabble a little and fix problems on the fly with the couple of people that bought them. oops.
My Augen Gentouch78 experience
I just picked up my Augen yesterday at the KMart here in Phoenix (KMart actually called me on my raincheck I had made over the phone! Kudos to them). I like the form factor but am quite disappointed overall. While I don't think it is sluggish in general, the resistive touch screen makes it seem that way. Using your fingernail or an old pda stylus helps considerably in that regard.
Couple of negatives:
1. Market download does not work, as others have pointed out (it just stays in the "Starting Download" phase.
2. Micro SD card is hard to insert/remove (you need to use your fingernail in both cases, and to remove you need to also flick it down a bit to slide out as it seems to catch on the lip of the slot).
3. The device could not "Mount" when connected to my PC via USB. I had better luck when the SD card was not in the device, as I was able to Mount it once then, and saw that I had 1.3GB of free space... even though the device SD card info showed only 246ishMB free... what's up with that? (documentation did say there was 2GB available, so the Mounted drive size was closer).
4. I lost sound twice.. had to power off to get it back (all sounds started coming out as loud white noise). Seems to occur when pressing the top front part of the frame... yup, near where the menu/home/back buttons are.
5. Percentage battery use shows that monitoring cellular network was using 57% of the battery, and suggested turning it off. However, you can't... network settings only have WiFi (I curiously did find a place where it prompted me to turn on Bluetooth, but I don't think it did anything).
6. I wanted to return the unit due to the sound problem, but wanted to clear out my google account info... the factory reset does nothing other than power off the unit, even though that is how they say to clear out all data including the google account data.
7. No auto-rotate. No rotate at all that I can see. Nothing in the setup relating to that, even though the manual says it should be there.
8. Non-US Standard earphone jack
9. No mic or web cam
10. Resistive touch screen makes typing on the on-screen keyboard a PITA. I did get somewhat use to it after a while, but still don't like having to press firmly.
On the positive side:
After manually copying a ripped DVD movie in mp4 format onto my SD card and inserting it into the unit, it played great.
So, first impressions are basically way down there for me.
Some other specs:
- Telechips TCC8900 ARM CPU (on an eval board no-less!)
- Android 2.1 - Update 1
- Build 2010-07-21 (boy did they push these out the door... likely with no testing!!)
Eric
whisper1980 said:
I just picked up my Augen yesterday at the KMart here in Phoenix (KMart actually called me on my raincheck I had made over the phone! Kudos to them). I like the form factor but am quite disappointed overall. While I don't think it is sluggish in general, the resistive touch screen makes it seem that way. Using your fingernail or an old pda stylus helps considerably in that regard.
Couple of negatives:
1. Market download does not work, as others have pointed out (it just stays in the "Starting Download" phase.
2. Micro SD card is hard to insert/remove (you need to use your fingernail in both cases, and to remove you need to also flick it down a bit to slide out as it seems to catch on the lip of the slot).
3. The device could not "Mount" when connected to my PC via USB. I had better luck when the SD card was not in the device, as I was able to Mount it once then, and saw that I had 1.3GB of free space... even though the device SD card info showed only 246ishMB free... what's up with that? (documentation did say there was 2GB available, so the Mounted drive size was closer).
4. I lost sound twice.. had to power off to get it back (all sounds started coming out as loud white noise). Seems to occur when pressing the top front part of the frame... yup, near where the menu/home/back buttons are.
5. Percentage battery use shows that monitoring cellular network was using 57% of the battery, and suggested turning it off. However, you can't... network settings only have WiFi (I curiously did find a place where it prompted me to turn on Bluetooth, but I don't think it did anything).
6. I wanted to return the unit due to the sound problem, but wanted to clear out my google account info... the factory reset does nothing other than power off the unit, even though that is how they say to clear out all data including the google account data.
7. No auto-rotate. No rotate at all that I can see. Nothing in the setup relating to that, even though the manual says it should be there.
8. Non-US Standard earphone jack
9. No mic or web cam
10. Resistive touch screen makes typing on the on-screen keyboard a PITA. I did get somewhat use to it after a while, but still don't like having to press firmly.
On the positive side:
After manually copying a ripped DVD movie in mp4 format onto my SD card and inserting it into the unit, it played great.
So, first impressions are basically way down there for me.
Some other specs:
- Telechips TCC8900 ARM CPU (on an eval board no-less!)
- Android 2.1 - Update 1
- Build 2010-07-21 (boy did they push these out the door... likely with no testing!!)
Eric
Click to expand...
Click to collapse
they are pushing an update out should be out tonight or tomorrow to fix a couple of the things. i believe the eval board is not correct as someone has found the chinese version of this and it has been out for a while. i just think the cooking of this device wasnt the best. i am just hoping they push 2.2 out on it pretty quickly.
I also got one today
I can confirm the market is not working for me either.. Yes build date is really new. haha.. I'm trying to get apps installed by emailing myself APK's to Gmail but I need something like APKatcher to do it. So so far I've not installed anything, but going into settings, aplications and manage I was able to kill the running apps and speed it up.
So far it's a cool little device. I also lost sound once and a reboot fixed it. haha (interesting) I watched 20 minutes of avatar and it looks incredible and gets much louder than a cell phone.. My 16GB MicroSD card went in fine.
There's a Stylus if you guys didn't figure that out yet. Makes typing extremely easy.
Anyone know how I can install some APK's?
ES File Manager comes Pre Loaded.. you can add any app APK to the SD card. and use ES File Manager to install
Installing Quadrant, and some games right now.. I'll post back
Rainchecks
I got two rain checks tonight. I want to get one for myself and I know my wife will want one if it is cool.
If anybody really wants one and lives in Eastern PA, they have 4 of them in the Reading PA store. That is a little far for me to drive and I like getting a rain check because I can make sure they are going to put out an update to make the market work.
It seems like the early reviews are mixed at best but c'mon...they are $150. I mean, if I can get my 6 year old to watch a thomas the tank engine video on it for a few minutes of peace each day, I have gotten my money's worth.
Dev thread here http://forum.xda-developers.com/showthread.php?p=7409528#post7409528
Well I got one yesterday and it is horrible.
I am hoping their support can help me get the screen a bit more responsive.
I mean I have to press on it like I'm trying to push through it.
The manual says there supposed to be a calibrations but there isn't.
The manual says there is an option to allow this to orientate according tot he direction held but theres not.
The manual says that when you charge the device the light should be red in color turning green when fully charged well I charged over night and its still red.
When I turn it on it says 100% battery...
Also I went into market which is like that on my Droid1, Incredible, Droidx... and chose to install a app like dropbox, weatherbug, MyMemo, SlingPlayer and it sis there saying downloading but its not.
I have my wifi connected to the device...
Anyone else with ideas???
I so wanted this to be a iPad alternative!!!
Thanks
I got one last night... I side loaded a bunch of apps from my Incredible... LauncherPro, Pandora, Quick Settings, Android System Info... Awesome Drop...they all work... The weird thing is some of the apps force the screen to Portrait, but i haven't found an app yet to turn it back.. (aside from rebooting)
I noticed the sound is wonky... sometimes it works...
I also noticed something installed called Dev Tools... It has a terminal, a bunch of dev settings, a package browser, sync tester, and some google tools..
I got one today as well. So far, all is not well.
Wifi seems to be an issue. I can connect to my network if I turn off security, but when I enable WEP, this thing just sits here and says 'Obtaining IP Address' and then shows 'Unsuccessful'. I have tons of other devices connected. The problem is not the network.
So, with security off, I played with it a bit. The browser seems to work fine. It defaults to mobile pages and I'd love to turn that off. No Flash as expected.
I also have a problem with sound. When anything produces sound (mp3, video, youtube, even clicking on something) all I get is horrible white noise.
I get constant alerts that things have failed to download. I assume that this is due to the Marketplace issue.
I threw in a micro SD that I had. I have no problems with it sticking as others have reported.
I will admit that this is my first taste of Android. I am a professional developer for other platforms though so I'm not a total knucklehead - just partial.
I hear that an update is imminent. Anyone have any info about this? Will it be done via the SD card? USB?
I REALLY want this to work
Greg
Update:
Looks like a reboot fixed a few things now. I am now connected to my secured network and sound is ok. So now I have a more or less functioning tablet.
You guys aren't having screen issues?
This is posted on the Augen website:
Patch for GENTOUCH78 Tablet (available 1700EST)
Dear Augen Customers (GEN Nation),
Thank you for showing your support and interest in our GENTOUCH78 Tablet. We became aware of the technical difficulties over the past 24 hours, and we will be posting an update for a patch to the software at the following link: http://augen.helpserve.com/ under latest download files within the next 48 hours.
Just to mention a few technical difficulties we have found and are patching are:
the memory size of 284mb not being shown as 2GB will be corrected as this is a glitch in the software.
Android Market place not being able to download apps will be fixed in this patch, as this is a glitch in the software. As of right now the operating system and pre-loaded applications are using .5 Gb so the available space displayed should be approximately 1.5GB.
To solve the issue with the headphone jack being too small for a 3.5 mm headphone connection, we ask you to send us an email to [email protected] with your Name, Adress, eMail Adress along with a proof of purchase. We will be sending you at our expense the 2.5 mm headphones to go along with the unit within 15-20 days. All future products that will be manufactured will have the new patch and a 2.5mm earbud to go along with the unit.
We want to make it a great experience for our customers. We apologize for disappointing some of you, and we are doing our best to make it a great experience at Augen.
Thank you for your support,
Daniel Gofman
Vice President
Augen Electronics Corp.
the screen sucks

[Q] Phone memory isn't mounted, won't mount

Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
radcopter said:
Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
Click to expand...
Click to collapse
I'm having the same issues. The only solution is to return it??
I really like the phone but this is pretty frustrating. On top of that, the LGForums are just littered with other issues the G2x has. They are also very quiet on when the bug fixes are coming.
dead2hill said:
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
Click to expand...
Click to collapse
I was advised of a bad first batch. My 2nd one was made Apr 28th. No issues aside from worse screen bleed than my 1st one.
But that's never bothered me like some others. I never see it with real world use.
Sent from my LG-P999 using XDA Premium App

[Q] mp3 decoding not working

Hi,
Just got the info from my children that mp3 decoding on their phones is not working (music player hangs).
Both have a Galaxy 3 updated with standard Android 2.2 (subversion is slightly different bcause of different phone customzations by the phone provider).
I tried different music players (stock, google music, winamp) but all causes the same effect: phone starts vibrating and the app crashes...
Of course, no troubles with any other media (video, youtube...).
Given all music apps are impacted, I suspect a problem in a system library.
I've searched in the forums, but found no mentions about my problem (strange, it is on two phones, so should be pretty common).
I'd like to stay with the stock rom, so I'd prefer either installing an app self contained (not using sytem libraries for decoding), or somehow fixing the system libraries w/o having to install a new rom.
I'd like to know if I'm the only one in this position, and if you have suggestions for a fix.
Thanks
You must do a hard reset of your phone.
Just type in *2767*3855# and your phone will restart.
Keep in mind that you will lose your data on your phone like: unsaved phone numbers, installed apps, mp3 (all are in your phone internal memory witch will get erased), those stored on you micro sd flash will not suffer any changes, so save your apps(or download them again), mp3,photos on your micro sd.
If this helps you please give me a thanks.
Hard reset done on one of the two phones, but problem is still there: mp3 player crashes (I've not yet re-installed 3rd party players, but bug is exactly the same as before the reset: mp3 starts playing few seconds, then phone vibrates and music hangs).
Rom on the two phones is JP4.
Also to note an other strange behavior: the phone shows a warning message when launching apps accessing the network (market, browser) to ask to activate mobile data connection... even when the phone is connected through wifi. This was not the case before the froyo update.
I'm not finding all this much normal...
Any further suggestion (I understand last resource is anyway installing Kyrillos rom)?
Thanks
Try the Miui player works perfect for me on kyrillos rom 9.2
Sent from my GT-I5800 using XDA App
wis38 said:
Hard reset done on one of the two phones, but problem is still there: mp3 player crashes (I've not yet re-installed 3rd party players, but bug is exactly the same as before the reset: mp3 starts playing few seconds, then phone vibrates and music hangs).
Rom on the two phones is JP4.
Also to note an other strange behavior: the phone shows a warning message when launching apps accessing the network (market, browser) to ask to activate mobile data connection... even when the phone is connected through wifi. This was not the case before the froyo update.
I'm not finding all this much normal...
Any further suggestion (I understand last resource is anyway installing Kyrillos rom)?
Thanks
Click to expand...
Click to collapse
I see. There is something you could do, and that is flashing the Rom again. Use http://forum.xda-developers.com/showthread.php?t=1063940 to get the latest rom and flashing tools and here is the flashing tutorial http://forum.xda-developers.com/showthread.php?t=778880, i can bet that this will fix your problem. Or you can go to a local samsung service for repair, you do have warranty?
dilzo said:
Try the Miui player works perfect for me on kyrillos rom 9.2
Sent from my GT-I5800 using XDA App
Click to expand...
Click to collapse
Thanks!
On other forums I found the problem is not uncommon.
Songbird is not exceptional, but does not use the buggy system library and works like a charm.
I've removed the stock app icon just to avoid running it accidentally...
It's a pity not being able to share songs with google music (app is using the buggy lib)
may b sumthin wrong wid sd. backup ur sd data & format it.. via phone.. then restore backed uo data.. & then try if they give fcs anymore.. :/
btw if possible let ur children to talk wid us, they might know better their phone than u .. no disrespect but its true.. :/
-tapatalked by RnB

Samsung Galaxy Note 9 and Galaxy Buds Bugs and Errors

Hello there! This is my first time in this forum so I apologize if this is not the right place to post this.
So, I need help with my Note 9
SM-N9600
One UI 2.5
Snapdragon I think
For a year or so now I've been having trouble with:
- Losing volume in my earbuds
- Experiencing lag in downloaded videos in Nike Training Club and Samsung Health apps
- And most recently the Google Play Store and LBRY apps have crashed a lot
It all first started after installing tutuapp. at first it was all normal but after a few months I first noticed my buds coming low in volume. Of course I visited every possible thread and blog and advice on the subject but nothing would work so eventually I went to a Samsung store and they offered to reinstall the firmware so I did.
It solved everything! until dummy me I reinstalled the app. It took a couple of months to realize that tutuapp was the source of all my troubles and when that happened I never installed it again, but... I now installed an APK and it happened again. It's worth mentioning that at the time I would only notice the low volume because I didn't use the exercise apps.
Anyhow, reinstalling firmware fixed it again and again (It took me a bit realizing that the APK was the source of trouble) until it didn't and now no matter how many times I reinstall it, my right bud is lower on volume and my left bud just sounds weird. Once I did a reset on the cache memory and it actually fixed the buds volume quality perfectly, although just for about a day and then back to broken.
So far it is clear to me that Samsung has no clue as to how to fix this issue nor care to fix it really, they find any little excuse to make their job easier instead of fixing stuff in my experience. Anyway, It's been so long and I'm a bit desperate to know exactly what the problem is, let alone fix it so I appreciate any help fixing this.
Please and thank you.
P.S.
I have posted this already in the Note 9 section but I posted here aswell due to an admin's advice as to get more exposure, a quicker answer and hopefully the attention of some android pro/veteran.
Verify the Buds are working normally on another device. If good try steps below, if not you got corrupted firmware on the Buds. Only Samsung can fix that.
Make sure your Wearables and Buds firmware are current.
Clear system cache, do a network reset and a hard reboot.
If still there start going through the settings. It may have toggle a visible one. Look under Advanced Sound Settings, play with those.
Go into Developer options and try toggling the codec setting, sometimes that will cause the needed reset.
Play with it.
It's better to find the root cause than to factory reset if possible otherwise it may reoccur.
If those don't get it... it likely is a hidden setting was toggled. Factory reload and don't use SmartSwitch!
Poorly 3rd apks that don't uninstall cleanly can break Androids. Limit apk sampling and well... now you know one of the risks. Being on Playstore is no guarantee something like this won't happen! Sample what you want now before the reload; install only known good apks after the reload.
Fun times, huh?
blackhawk said:
Verify the Buds are working normally on another device. If good try steps below, if not you got corrupted firmware on the Buds. Only Samsung can fix that.
Make sure your Wearables and Buds firmware are current.
Clear system cache, do a network reset and a hard reboot.
If still there start going through the settings. It may have toggle a visible one. Look under Advanced Sound Settings, play with those.
Go into Developer options and try toggling the codec setting, sometimes that will cause the needed reset.
Play with it.
It's better to find the root cause than to factory reset if possible otherwise it may reoccur.
If those don't get it... it likely is a hidden setting was toggled. Factory reload and don't use SmartSwitch!
Poorly 3rd apks that don't uninstall cleanly can break Androids. Limit apk sampling and well... now you know one of the risks. Being on Playstore is no guarantee something like this won't happen! Sample what you want now before the reload; install only known good apks after the reload.
Fun times, huh?
Click to expand...
Click to collapse
Advanced sound settings and codec settings... do you mind elaborating on those? What am I looking for exactly?
No smartswitch... why is that?
The thing that makes the most sense to me is a hidden setting since I have tried everything for so long... but which setting?
Thanks for the quick reply
V1369. said:
Advanced sound settings and codec settings... do you mind elaborating on those? What am I looking for exactly?
No smartswitch... why is that?
The thing that makes the most sense to me is a hidden setting since I have tried everything for so long... but which setting?
Thanks for the quick reply
Click to expand...
Click to collapse
Can say precisely where it it in Advanced sound settings as a Wearables update modified it on my device, that option is gone. Took Samsung years to fix that.
In Developer options it's under bluetooth settings.
If it's a hidden setting you have no access to it normally. You may be able to purge it by clearing the parent/dependency app's data. Obviously as a factory reset removes it, it's on the userdata partition but finding it can be difficult with no direct access.
Sometimes clearing system apks data in settings will leave a null mark and it will continue to misbehave. Been there, done that...
I know that Package Disabler will completely clear the data. In your case that's probably not necessary. In my case PD MDM saved me a factory reset, one reason I wuv the app.
blackhawk said:
Can say precisely where it it in Advanced sound settings as a Wearables update modified it on my device, that option is gone. Took Samsung years to fix that.
In Developer options it's under bluetooth settings.
If it's a hidden setting you have no access to it normally. You may be able to purge it by clearing the parent/dependency app's data. Obviously as a factory reset removes it, it's on the userdata partition but finding it can be difficult with no direct access.
Sometimes clearing system apks data in settings will leave a null mark and it will continue to misbehave. Been there, done that...
I know that Package Disabler will completely clear the data. In your case that's probably not necessary. In my case PD MDM saved me a factory reset, one reason I wuv the app.
Click to expand...
Click to collapse
Thinking about it... I don't think the issue is so directly connected to the buds. I feel like the buds and these apps are just side effects, if that makes sense. Btw this very app is starting to crash aswell as LBRY.
Some time ago I reinstalled the firmware and applied a backup and because tutuapp was in the backup and the samsung technician told me those apps cause trouble, I could delete it and fixed it after another reinstall, that's when I discover the real cause.
Having said that, I think the issue remains inside some file or setting I don't ever look at or change and hides in it. It may sound weird but something like a contact or photos or something, and I mention those because I don't change anything around those places but then again... I'm just lost.
Anyway, thanks for your help, I'll look around your suggestion and if what I said above makes sense, I'd love more ideas.
Cheers
P.S. Bluetooth Audio Codec, found it!
It was on SBC, there are several options:
SBC
AAC
aptX
LDAC
Scalable Codec
All Codec
System Default Codec
Funny thing, if the option selected is not SBC, the word "streaming: AAC" appears in each case
V1369. said:
Thinking about it... I don't think the issue is so directly connected to the buds. I feel like the buds and these apps are just side effects, if that makes sense. Btw this very app is starting to crash aswell as LBRY.
Some time ago I reinstalled the firmware and applied a backup and because tutuapp was in the backup and the samsung technician told me those apps cause trouble, I could delete it and fixed it after another reinstall, that's when I discover the real cause.
Having said that, I think the issue remains inside some file or setting I don't ever look at or change and hides in it. It may sound weird but something like a contact or photos or something, and I mention those because I don't change anything around those places but then again... I'm just lost.
Anyway, thanks for your help, I'll look around your suggestion and if what I said above makes sense, I'd love more ideas.
Cheers
Click to expand...
Click to collapse
You're welcome.
First use another device to verify the Buds are working normally before you go all medieval on the phone. Buds tend to be very reliable but you know how that goes.
Sorry, forgot about SmartSwitch. It's ok to use on the same device/OS version otherwise don't particularly if backing up settings.
In your case it could import the setting causing this issue.
Next reload be careful what you load. 3rd party apps have the potential to cause a lot of trouble. I watch my downloads and apps like a hawk.
blackhawk said:
You're welcome.
First use another device to verify the Buds are working normally before you go all medieval on the phone. Buds tend to be very reliable but you know how that goes.
Sorry, forgot about SmartSwitch. It's ok to use on the same device/OS version otherwise don't particularly if backing up settings.
In your case it could import the setting causing this issue.
Next reload be careful what you load. 3rd party apps have the potential to cause a lot of trouble. I watch my downloads and apps like a hawk.
Click to expand...
Click to collapse
Yeah, after I solve this all 3rd party apps and apks are out of the question lol.
I have test the buds several times and it's definitively my phone, it sounds weird with every kind of earphones I have tested.
I snooped around the Codec thing and while it improves the audio quality, unfortunately I can still distinguish the bug in there so I guess I will just have to come up with something else.
Thanks a lot mate!
V1369. said:
Yeah, after I solve this all 3rd party apps and apks are out of the question lol.
I have test the buds several times and it's definitively my phone, it sounds weird with every kind of earphones I have tested.
I snooped around the Codec thing and while it improves the audio quality, unfortunately I can still distinguish the bug in there so I guess I will just have to come up with something else.
Thanks a lot mate!
Click to expand...
Click to collapse
Try doing a reset in the Wearables app that might purge the gremlin.
Wearables just updated, as usual Samsung made the interface worse, idiots. They buried the equalizer in the menu and put ambient sound control on top. A useless function I never use... morons. Guess I call them and chew them out a spell... I enjoy that
blackhawk said:
Try doing a reset in the Wearables app that might purge the gremlin.
Wearables just updated, as usual Samsung made the interface worse, idiots. They buried the equalizer in the menu and put ambient sound control on top. A useless function I never use... morons. Guess I call them and chew them out a spell... I enjoy that
Click to expand...
Click to collapse
Oh, I feel ya. They really care about selling fast against apple but leave all these products behind. Their customer service also sucks, they are only there to tell you that the bug is in you, not the device... it's horrible, it's a pity for such a great capable phone...
P.S. Just tried the wearable thing but no luck. I was just remembering that the last apk which I installed and broke everything for good was the note10+ star wars edition firmware... and of course it had a much bigger impact on the phone than tutuapp and other hacks for games... any known bugs from installing that?
V1369. said:
Oh, I feel ya. They really care about selling fast against apple but leave all these products behind. Their customer service also sucks, they are only there to tell you that the bug is in you, not the device... it's horrible, it's a pity for such a great capable phone...
P.S. Just tried the wearable thing but no luck. I was just remembering that the last apk which I installed and broke everything for good was the note10+ star wars edition firmware... and of course it had a much bigger impact on the phone than tutuapp and other hacks for games... any known bugs from installing that?
Click to expand...
Click to collapse
Getting SK Samsung tech support on the phone is something I relish like a demon. They can not handle criticism at all and I just lay into them.
It's a cultural thing. They can't solve problems either which is probably just crap training.
Nothing should break firmware that a factory reset can't fix on Pie* and above. That sounds more like a rootkit than a just bad app. It may have damage the hardware if a factory reset didn't fix it.
Be careful what you install...
*pre Android 9 OS's are vulnerable to rootkits that can breach the userdata partition, a reflash is required to purge them. That vulnerability was patched on Android 9.
When you factory reset you wipe the userdata partition and viruses, rootkits, corrupted data, whatever ceases to exist.
blackhawk said:
Getting SK Samsung tech support on the phone is something I relish like a demon. They can not handle criticism at all and I just lay into them.
It's a cultural thing. They can't solve problems either which is probably just crap training.
Nothing should break firmware that a factory reset can't fix on Pie* and above. That sounds more like a rootkit than a just bad app. It may have damage the hardware if a factory reset didn't fix it.
Be careful what you install...
*pre Android 9 OS's are vulnerable to rootkits that can breach the userdata partition, a reflash is required to purge them. That vulnerability was patched on Android 9.
When you factory reset you wipe the userdata partition and viruses, rootkits, corrupted data, whatever ceases to exist.
Click to expand...
Click to collapse
Most def crap training, they know nothing but to make a quick reset or factory wipe...
Anyhow... that makes sense! I don't want to ask how does a rootkit damages hardware because I know it will be an extensive topic but if 3 firmware reinstalls (by this I mean firmware glash with odin by a samsung tech guy) didn't fix the issue, then for sure it is a hardware thing which makes things so much worse for me because it sounds expensive! Lol
How do I check my hardware's health?
P.S. is there any cheer pointa or medals I can give you throigh the app? I want to show my appreciation because you have really listened to my problem man. Even if I don't fix this, thanks a lot for your help and dedication.
V1369. said:
Most def crap training, they know nothing but to make a quick reset or factory wipe...
Anyhow... that makes sense! I don't want to ask how does a rootkit damages hardware because I know it will be an extensive topic but if 3 firmware reinstalls (by this I mean firmware glash with odin by a samsung tech guy) didn't fix the issue, then for sure it is a hardware thing which makes things so much worse for me because it sounds expensive! Lol
How do I check my hardware's health?
P.S. is there any cheer pointa or medals I can give you throigh the app? I want to show my appreciation because you have really listened to my problem man. Even if I don't fix this, thanks a lot for your help and dedication.
Click to expand...
Click to collapse
Normally rootkits don't fry hardware but the firmware controls most of the hardware.
If the rootkit can't breach the userdata partition I doubt it would be able to damage hardware. I may be mistaken though.
You check hardware by function or lack off.
Not sure what advance testing is available for Android memory and the CPU other then bench mark apps... never had to do it.
It may have been damage by a drop or just a failure with no discernible cause. While the mobo has thermal auto shutdown it's still possible to overheat and damage components.
Especially if there's a fast temperature rise.
If it's the mobo you just replace it...
blackhawk said:
Normally rootkits don't fry hardware but the firmware controls most of the hardware.
If the rootkit can't breach the userdata partition I doubt it would be able to damage hardware. I may be mistaken though.
You check hardware by function or lack off.
Not sure what advance testing is available for Android memory and the CPU other then bench mark apps... never had to do it.
It may have been damage by a drop or just a failure with no discernible cause. While the mobo has thermal auto shutdown it's still possible to overheat and damage components.
Especially if there's a fast temperature rise.
If it's the mobo you just replace it...
Click to expand...
Click to collapse
Hmmmm... what is mobo?
Is it possible that the SIM card is generating the issues? The card that has my phone number in it?
V1369. said:
Hmmmm... what is mobo?
Is it possible that the SIM card is generating the issues? The card that has my phone number in it?
Click to expand...
Click to collapse
Mobo ie Motherboard.
Good Q, the sim isn't directly connected to bluetooth operation that I'm aware of.
Here's a guide that might help you and shows some specific settings to try:
Redirect Notice
If streaming from the SD card, does its bandwidth support the thru put?
Try playing with these...
blackhawk said:
Mobo ie Motherboard.
Good Q, the sim isn't directly connected to bluetooth operation that I'm aware of.
Here's a guide that might help you and shows some specific settings to try:
Redirect Notice
If streaming from the SD card, does its bandwidth support the thru put?
Try playing with these...
Click to expand...
Click to collapse
Thanks a lot! I'll let the issue rest for a while.
Cheers!
blackhawk said:
Mobo ie Motherboard.
Good Q, the sim isn't directly connected to bluetooth operation that I'm aware of.
Here's a guide that might help you and shows some specific settings to try:
Redirect Notice
If streaming from the SD card, does its bandwidth support the thru put?
Try playing with these...
Click to expand...
Click to collapse
Hi man, I'm back. If you might considers to still help me I'd appreciate it. So far no tweak not tip you've given me has worked... what should I do?
blackhawk said:
Mobo ie Motherboard.
Good Q, the sim isn't directly connected to bluetooth operation that I'm aware of.
Here's a guide that might help you and shows some specific settings to try:
Redirect Notice
If streaming from the SD card, does its bandwidth support the thru put?
Try playing with these...
Click to expand...
Click to collapse
Hi man, I'm back. If you might considers to still help me I'd appreciate it. So far no tweak not tip you've given me has worked... what should I do?
Don't know. I just keep playing with it and reading about similar issues until I fix it.
Try in safe mode.
A 3rd party app may alter settings hidden from the user.
Or the solution may be hiding in plain sight. I was having a volume issue (went on for months) with a browser vid player until I realized it had a hidden volume slider by the mute button
Factory reset if you're desperate but it may reoccur.
Alright then, thanks and cheers!
blackhawk said:
Don't know. I just keep playing with it and reading about similar issues until I fix it.
Try in safe mode.
A 3rd party app may alter settings hidden from the user.
Or the solution may be hiding in plain sight. I was having a volume issue (went on for months) with a browser vid player until I realized it had a hidden volume slider by the mute button
Factory reset if you're desperate but it may reoccur.
Click to expand...
Click to collapse
Alright then, thanks and cheers!

PLEASE HELP! Unknown Trojan Destroy My Family

Hello friends and users of XDA forum. First I'm from Hong Kong and join XDA for more than 10 years, please accept my apprologize my poor english.
The story started from 6 years ago, during these days I changed over 20 phones. The first time I changed my mobile phone was image files and viedo files that I captured from IP cam some sensitive captures disappeared. Initially, I thought the problem of my LG-E988. So, I brought a new Phone LG-(forgot) DS. For the first few days. It looks perfectly fine, but the problems came back again. I beliveryed that it may caused by virus/malware/trojan, so I tried almost all different virus scanner avaliable, nothing was found. And sometimes I lost email, SMS message and GPS turned on by itself. I also saw the mobile screen changed itself, even took photos and videos. I told these to my family, because I have parkinson desease. So they believe I have organic psychosis and send me to hospital. Then I was trapped in hospital half a year because my wife lie and doctor did not believe what actually happened.
Over these 6 years, my computers all affected similar trojan (bootkit), It still there after fresh installed once infected. The mobile and computer can work offline, all photos and video files that copied in or out of computer / mobile will be damaged. These forum for mobile, so I concentrate on mobile trojan's issue, if you need solutions how I solve the problem, please feel free to ask.
I don't have much information about the trojan, but i have some clues can share.
(1) the trojan is not an apk nor zip package that installed by TWRP or any recovery.
(2) the trojan seems can be "inject" to any andriod systems and any brand, any model.
(3) the mobile seems must be opened physically. it must be injected into different partitions.
(4) Sometimes it works by root the mobile and install any ROM and the trojan will gone.
(5) I recently fixed a Samsung SM-A715F and I found an encrypted partition in adb shell.
(6) some files are set to some permissions even root can not copy, open, or chmod.
(7) the trojan will not infect other mobiles at same network or NFC, Bluetooth, Wifi.
(8) again, the trojan and see/listen using camera in realtime, see what you are doing, see your position, listen to background noise, the word you are typing or take full control of your phone, heat up your cpu and even turn your roaming on and transmit hundred of giga byte data.
I'm a programmer that I can write a little java program, root my mobile and install my favourite ROM, but not able to trace / detect / delete such trojan and where the data goes. Any expert can help me to doing that? It destory my family by capture something that my wife should not see. I still have a LG V20 and a honor 8A (JAT-L29) are infected. Please what to do next, or what you need.
Thanks for every one and sorry for my poor english.
boyfriend3088 said:
Hello friends and users of XDA forum. First I'm from Hong Kong and join XDA for more than 10 years, please accept my apprologize my poor english.
The story started from 6 years ago, during these days I changed over 20 phones. The first time I changed my mobile phone was image files and viedo files that I captured from IP cam some sensitive captures disappeared. Initially, I thought the problem of my LG-E988. So, I brought a new Phone LG-(forgot) DS. For the first few days. It looks perfectly fine, but the problems came back again. I beliveryed that it may caused by virus/malware/trojan, so I tried almost all different virus scanner avaliable, nothing was found. And sometimes I lost email, SMS message and GPS turned on by itself. I also saw the mobile screen changed itself, even took photos and videos. I told these to my family, because I have parkinson desease. So they believe I have organic psychosis and send me to hospital. Then I was trapped in hospital half a year because my wife lie and doctor did not believe what actually happened.
Over these 6 years, my computers all affected similar trojan (bootkit), It still there after fresh installed once infected. The mobile and computer can work offline, all photos and video files that copied in or out of computer / mobile will be damaged. These forum for mobile, so I concentrate on mobile trojan's issue, if you need solutions how I solve the problem, please feel free to ask.
I don't have much information about the trojan, but i have some clues can share.
(1) the trojan is not an apk nor zip package that installed by TWRP or any recovery.
(2) the trojan seems can be "inject" to any andriod systems and any brand, any model.
(3) the mobile seems must be opened physically. it must be injected into different partitions.
(4) Sometimes it works by root the mobile and install any ROM and the trojan will gone.
(5) I recently fixed a Samsung SM-A715F and I found an encrypted partition in adb shell.
(6) some files are set to some permissions even root can not copy, open, or chmod.
(7) the trojan will not infect other mobiles at same network or NFC, Bluetooth, Wifi.
(8) again, the trojan and see/listen using camera in realtime, see what you are doing, see your position, listen to background noise, the word you are typing or take full control of your phone, heat up your cpu and even turn your roaming on and transmit hundred of giga byte data.
I'm a programmer that I can write a little java program, root my mobile and install my favourite ROM, but not able to trace / detect / delete such trojan and where the data goes. Any expert can help me to doing that? It destory my family by capture something that my wife should not see. I still have a LG V20 and a honor 8A (JAT-L29) are infected. Please what to do next, or what you need.
Thanks for every one and sorry for my poor english.
Click to expand...
Click to collapse
It sounds to me that your computer is the main problem and I assume you connect the phone to it so the phone gets infected.
Regarding computer and virus the best thing to do is to format and reinstall the Operative System.
Regarding the phone, hard reset and no more problem.
mobnoob said:
It sounds to me that your computer is the main problem and I assume you connect the phone to it so the phone gets infected.
Regarding computer and virus the best thing to do is to format and reinstall the Operative System.
Regarding the phone, hard reset and no more problem.
Click to expand...
Click to collapse
Thanks for the reply. Nope, plug-in into a computer won't infect the phone, but if debug turn on, it might be ture. But I'm 100% sure hard / factory reset, wipe cache won't clean the trojan. I did it million times with no apps was installed but still clear the trojan. it's not done by install an apk. according to infected 20+ phones, 80% of the phone's cover were openned. I believe they downloaded "EEPROM" boot partition and add a small portion of code. If I root the phone, sometimes i can see an unknown encrypted partition. And administrator can't access most of the files on root. The only solution is root the phone and wipe everything then, put stock rom from other sources install, but it's risky. Any others methods or suggestion to check or verify the ROMs are original stock ROM?
Please help me! Thanks!
#The attach file is rooted phone /root_files, but most file can't be copied.
1. A Factory Reset - as its name implies - simply turns device into state when it was shipped by manufacturer, means all user-data / user-apps get wiped, system apps get reset to their original state if they got upgraded.
2. Wiping the Cache deletes only temporary system data, but not temporary user-app data.
Hence it should be obvious these 2 named actions will eliminate a trojan or other malware the Android device got infected with. But with the help of an activated Google Play Store they can re-install themselves.
Trojans ( hidden apps ) can easily get found on Android device.
FYI:
What all types of Trojans have in common is that they can only get onto the end device with the help of the user.
Trojans are not only found in email attachments. They can also piggyback on supposedly free programs. Therefore, it is once again important not to use dubious sources for software downloads such as codec packs or cracked programs, even if you might save a few bucks. The damage that can be caused by Trojans often exceeds the value of the software if it had been purchased regularly.
By the way, a Trojan should not be confused with a virus. Viruses reproduce independently, while a Trojan is merely a door opener - but with potentially devastating consequences.

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