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Hi. Im in uk and have f2 pro 5g. I have in settings set prefer network to 5g. 5g is not available where i am at all. My problem is my mobile data (working fine with lots of other phones so not signal related) sometimes just stops working.
I have set to prefer to 4g and still the same. I have updated my apn settings ( not much to change) and done factory reset. I have looked on the dial *#*#4636#*#* and i have phone info 1 and phone info 2. I go to set network type and have a list. Whenever i chose one after reboot it changes back to unknown. (Please see pics)
Any ideas???
Thanks guys.
Hello mate, phenomenally I've just received the phone yesterday. Beautiful phone. However I've come to notice the same issue. Changing over prefer lte or 5g does nothing. The only real fix is switching off data and switching it back on. Never had this issue with all my previous phones, including realme, oneplus and Huawei. It's most probably a software fault. But it's making me want to return it.
Im noticing the following, switching WiFi off when outside doesn't cause the issue but need further testing to confirm.
I read about that bug but I can not confirm it. If you turn on 5G you can only use 1 sim card but 5G is anyways almost useles on this device (only N77/N78)
3 uk is on N78
Linuxkek said:
I read about that bug but I can not confirm it. If you turn on 5G you can only use 1 sim card but 5G is anyways almost useles on this device (only N77/N78)
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Agree, I live in Puerto Rico and it doesn't even have T-Mobiles band 66 LTE. Incredible that a phone powered by a SD 865 lack of all of these. Software updates are super bad, I haven't got 1 single update and 5G on this phone is useless.
Hi everyone. I purchased a OnePlus 8 5G directly from OnePlus, running on the T-Mobile network. After trying to figure out why I didn't receive the T-Mobile 5G SA update (10.5.17.IN55CB), I realized my phone is running the international version of the software. I guess this is because it's factory unlocked but I didn't realize this would limit my access to T-Mobile 5G updates! I never travel internationally and don't really care about an unlocked bootloader, etc. as long as the SIM is unlocked.
Can I manually download and install the T-Mobile software so I will get the 5G SA update (and future T-Mobile OTA updates)?
i was also wondering if that would make a difference. maybe someone could provide the modem.img from that update, if it changed. flashing the euro modem on the international rom definitely made a difference for me. not really with speed but overall coverage and stability.
nickdearing88 said:
Hi everyone. I purchased a OnePlus 8 5G directly from OnePlus, running on the T-Mobile network. After trying to figure out why I didn't receive the T-Mobile 5G SA update (10.5.17.IN55CB), I realized my phone is running the international version of the software. I guess this is because it's factory unlocked but I didn't realize this would limit my access to T-Mobile 5G updates! I never travel internationally and don't really care about an unlocked bootloader, etc. as long as the SIM is unlocked.
Can I manually download and install the T-Mobile software so I will get the 5G SA update (and future T-Mobile OTA updates)?
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Right now you dont want it. It breaks incoming and outgoing phone calls.
Seems they pulled the update as well
Guys I'm on TMO but switched over to global voluntarily. Honestly check out TMO 5G info and you'll find it's not as great as you think. It's the beginning of a software change. Veteran modders know the beginning of updates have a lot of bugs.
If you really want it then get the MSM Tool, downgrade to 10.5.7 and let it upgrade you manually to 10.5.17. then you can get back to global if you'd like with the modem. Happy modding!
Thanks, it sounds like it was premature. I live in a rural area and my main concerns are 1) better (not reliant on LTE) 600Mhz coverage and 2) lower latency.
Do you think the global software line will get an SA update down the road? Are there any other difference between the global and T-Mobile line of software that would affect my coverage performance with LTE or 5G?
nickdearing88 said:
Thanks, it sounds like it was premature. I live in a rural area and my main concerns are 1) better (not reliant on LTE) 600Mhz coverage and 2) lower latency.
Do you think the global software line will get an SA update down the road? Are there any other difference between the global and T-Mobile line of software that would affect my coverage performance with LTE or 5G?
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Great question, This is my first OnePlus phone so I can't tell you if and when gonna will get the update. What I have heard of that TMO is rolling out 5G in several layers. This first one is pretty low key but it had some books already. Second and third would be better. I guess check around here to see more about it. If you are absolutely sure you want this update then you can use MSM took to downgrade then just let the TMO servers do the work for you. Happy modding!
nickdearing88 said:
Thanks, it sounds like it was premature. I live in a rural area and my main concerns are 1) better (not reliant on LTE) 600Mhz coverage and 2) lower latency.
Do you think the global software line will get an SA update down the road? Are there any other difference between the global and T-Mobile line of software that would affect my coverage performance with LTE or 5G?
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Click to collapse
I would be surprised if the global version got an update for SA 5g. That's TMO specific and OnePlus would have zero care about a specific carrier of all the world's carriers .
There are differences in modems according to TMobile. I can't remember specifics but I think it was carrier aggregation on band 66 ( I don't remember much so I may be way off)
Josh McGrath said:
I would be surprised if the global version got an update for SA 5g. That's TMO specific and OnePlus would have zero care about a specific carrier of all the world's carriers .
There are differences in modems according to TMobile. I can't remember specifics but I think it was carrier aggregation on band 66 ( I don't remember much so I may be way off)
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Yeah, I figured that was unlikely with the global version, although I'm sure carriers across the world will begin deploying SA 5G at some point.
I was going to start a new thread but after you notes about the modem differences, this might relate to another issue I've noticed: When connected to Band 2 (1900 Mhz) with LTE or 5G, I was getting really good speeds (~30Mbps Down/5Mbps Up). Now, when I test using 5G or LTE (by turning off 5G) my speed tests are horrible: ~1Mbps Down/0.7Mbps Up. I have tested with "Smart 5G" on and off, and also removed and reinstalled the SIM card. If I pop the SIM card out and put it back into my Pixel 2, I get 30Mpbs Down/5Mpbs Up with LTE on Band 2. My Pixel 2 was purchased directly from Google and is factory unlocked/direct Google updates.
Do you think this is because of the carrier agg issue you mentioned? In my area Band 4/Band 66 is only used for T-Mobile 2G/3G, to my knowledge. LTE is offered on Bands 2, 12, and 71. 5G NR seems to only be on Band 71 here at present.
Josh McGrath said:
I would be surprised if the global version got an update for SA 5g. That's TMO specific and OnePlus would have zero care about a specific carrier of all the world's carriers .
There are differences in modems according to TMobile. I can't remember specifics but I think it was carrier aggregation on band 66 ( I don't remember much so I may be way off)
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Josh, not often this happens, but I disagree with what you say here. Normally I agree with everything you post. However, this time I have to disagree.
5G SA is not at all T-Mo specific and is a standardized implementation for carriers should they choose to go that route.
However, OnePlus caring about it is up in the air, lulz!
See here: https://ibasis.com/what-is-5g-sa-nsa/
5G SA means stand alone. This means that the device will only ride on 5G and not aggregate with 4G.
If I am wrong please correct me. Thanks!
Nathan.7118391 said:
If you are absolutely sure you want this update then you can use MSM took to downgrade then just let the TMO servers do the work for you.
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I and many others posted that they cannot get the update. Those that did said they had connectivity issues. I suspect that T-Mo pulled the update. I don't know this for fact, however I cannot get the update. T-Mo site says check back after 8/31. That's crazy weird. Others also complain. I think the update is borked hence the lack of wide roll out. . Again, dont know this for fact but just speculating...
Scott said:
Josh, not often this happens, but I disagree with what you say here. Normally I agree with everything you post. However, this time I have to disagree.
5G SA is not at all T-Mo specific and is a standardized implementation for carriers should they choose to go that route.
However, OnePlus caring about it is up in the air, lulz!
See here: https://ibasis.com/what-is-5g-sa-nsa/
5G SA means stand alone. This means that the device will only ride on 5G and not aggregate with 4G.
If I am wrong please correct me. Thanks!
...
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Click to collapse
For sure. I do stand corrected here on SA. I was referring to the specific bands that TMobile uses for SA 5g vs world bands SA 5g but who knows if that's impossible but I, like you, think that OP will not care about it or would screw it up.
As for the modem differences, I was referring to an older post from TMobile on their forums during the 6t launch days so I can't really remember exactly what it was. I think if you searched my posts from way you could find it
Speaking of, I am incredibly disappointed in tmos 5g. I'm lucky to get 20 dl. Are you having any better luck
Scott said:
Josh, not often this happens, but I disagree with what you say here. Normally I agree with everything you post. However, this time I have to disagree.
5G SA is not at all T-Mo specific and is a standardized implementation for carriers should they choose to go that route.
However, OnePlus caring about it is up in the air, lulz!
See here: https://ibasis.com/what-is-5g-sa-nsa/
5G SA means stand alone. This means that the device will only ride on 5G and not aggregate with 4G.
If I am wrong please correct me. Thanks!
I and many others posted that they cannot get the update. Those that did said they had connectivity issues. I suspect that T-Mo pulled the update. I don't know this for fact, however I cannot get the update. T-Mo site says check back after 8/31. That's crazy weird. Others also complain. I think the update is borked hence the lack of wide roll out. . Again, dont know this for fact but just speculating...
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Yeah I think you are right. As soon as it was available it became unavailable. They will roll it out when those bugs are fixed. This is one of the reasons I don't like TMO stock. They are buggy and slow to update. Not to mention all the bloatware.
Josh McGrath said:
Speaking of, I am incredibly disappointed in tmos 5g. I'm lucky to get 20 dl. Are you having any better luck
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I am EXTREMLEY disappointed
History of my observations...
When I first switched to T-Mobile with the 6T the speeds were great. Well, decent. But around the time the S20 series came out I noticed extreme sluggishness with the 6T. Compared it to the people in the store and there's wer the same. A massive down turn in speed. I suspect it had something to do with the implementation of 5G in the area. It was my guess... Anways, moved back to T-Mobile two months ago and got this phone. The speeds are even worse. So this phone on 5G is just as bad as LTE. I disabled 5G and tested. Same results.
Long story short, T-mobile did something and slowed my connection down.
Your lucky. Very luck. I routinely get 2 to 5 mbs when I am home. In town I dont think I got over 25Mbs. AT&T has the best network in Fargo. 200MBS down on S20U all day!
I was in Manchester today (Victoria Station if anyone is interested) and finally got to see "5G" on my OP8 (UK version) running Android 10. So, of course, the first thing to try is a speed test. I was getting around 340mb/sec downloads. Can't complain about that. So, while I was waiting for a train (I had 30 mins to spare), I thought I'd update the O/S to Android 11. it was 2.2Gb download and 5G just ate it all easily. Did the upgrade and checked the speed again. First time, it came out at about 300mb/sec. Second time, it was way down at about 50mb/sec.
Anyone know why the difference?
Cheers
Alan
I know here in the states, if we have -non-restricted- then its regular 4G speeds. Stand alone will be way faster. Best way to tell is use cell mapper.
I'm not sure how a cell mapper will help. I was sat in exactly the same place before and after the upgrade to android 11.
Alan
Do you use dual sims?
I see a difference when using 2 sims..
Remember that although you had 5g to the local cell tower that the bandwidth from there shared. Often variation is somebody else decided to download 2.2gb of updates as well
Thanks both. I only have one sim and yes, it could have been an issue post-cell. But I would hope that any infrastructure post cell can handle more than one phone at a time.
Alan
alan sh said:
I'm not sure how a cell mapper will help. I was sat in exactly the same place before and after the upgrade to android 11.
Alan
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Cellmapper will tell you if your connection is the same between roms. Oneplus just shows the 5g icon all the time if the tower is capable but not if you're actually using it.
You could be just using 4G, 4G+NR NSA, or 5G SA. No way to know without a tool like cellmapper or signalcheck.
Hi everyone!
Two days ago I upgraded my OP 7 Pro to Android 12 (GM1913_11_H.30) but I noticed a weaker coverage of my mobile network data and, the worst thing, when I make a call the mobile data has always deactivated.
Before the upgrade it happened only often but now I always have mobile data disconnected.
However, I don't remember such weak coverage before the upgrade and the phone is in Edge mode most of the time..
Do you have the same issues?
Do you know how we can fix them?
Hello !
I got the same issue..
Version : OxygenOS 12.1|Android12|GM1913_11_H.30
since I updated my 7 pro , I m losing my network coverage too often..
With android 11 I had any issue about network but since I updated to android 12 my network going away. I use everyday hotspot mode to share network with my computer for work and I get constantly disconnected.
I saw few post complaining about it but any informations came from OnePlus , sadly
I found a way to get back my network without rebooting my device or waiting 10 mins.
I disable my Sim card then I enable it..
now I m looking a way to roll back to android 11 or if isn't possible, I m thinking deeply about a factory reset.
OnePlus 7 pro Europe
French operator : Sosh (orange)
I already reset my wifi settings but nothing changed
If anyone got information about it, I m all ears !
Cheers!
SynAct said:
Hello !
I got the same issue..
Version : OxygenOS 12.1|Android12|GM1913_11_H.30
since I updated my 7 pro , I m losing my network coverage too often..
With android 11 I had any issue about network but since I updated to android 12 my network going away. I use everyday hotspot mode to share network with my computer for work and I get constantly disconnected.
I saw few post complaining about it but any informations came from OnePlus , sadly
I found a way to get back my network without rebooting my device or waiting 10 mins.
I disable my Sim card then I enable it..
now I m looking a way to roll back to android 11 or if isn't possible, I m thinking deeply about a factory reset.
OnePlus 7 pro Europe
French operator : Sosh (orange)
I already reset my wifi settings but nothing changed
If anyone got information about it, I m all ears !
Cheers!
Click to expand...
Click to collapse
I don't think you'll fix your issue through a factory reset, because it seems to be a well known issue in Android 12 with this phone.
Android 11 has as drawback the battery draining, in fact, I was pondering to roll back to Android 10 (10.0.1) bit, however, I discovered that my carrier doesn't support the VoLTE feature on this phone. Thus, I decided to migrate to a new phone...
I have two brand new moto 5g 2022 phones for me and my wife and they both do everything but work right. You can call someone and they answer but you cannot hear them, as they answer their phone, my phone just keeps ringing while they keep saying hello. Other times it calls and won't even ring.They do all kinds of different things and sometimes even do work but when they do you can hardly hear each other. I should say we got these phones because our old phones did almost the same thing. They were so old they only got 2g and 3g so we upgraded to these. Also I checked the 5g map and it shows we have 5g ultra coverage in my area, also attached the file showing the area.
Thank you for anyone that can help with this problem.
[email protected] said:
I have two brand new moto 5g 2022 phones for me and my wife and they both do everything but work right. You can call someone and they answer but you cannot hear them, as they answer their phone, my phone just keeps ringing while they keep saying hello. Other times it calls and won't even ring.They do all kinds of different things and sometimes even do work but when they do you can hardly hear each other. I should say we got these phones because our old phones did almost the same thing. They were so old they only got 2g and 3g so we upgraded to these. Also I checked the 5g map and it shows we have 5g ultra coverage in my area, also attached the file showing the area.
Thank you for anyone that can help with this problem.
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Click to collapse
Is this only happening at home? while connected to wifi?
If so try disabling wifi calling.
sd_shadow said:
Is this only happening at home? while connected to wifi?
If so try disabling wifi calling.
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Click to collapse
No it happens everywhere. The phone is on cellular preferred.
[email protected] said:
No it happens everywhere. The phone is on cellular preferred.
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Click to collapse
I disabled wifi and same result. I have also rebooted both phones and disabled some apps that were transferred from the other phones.
That's crazy because ever since ive had my 2021 version of the phone, the EXACT same issues have occurred since day one. got the phone in Nov 2021 and still have so many issues with Tmobile towers. Tmobile has a huge handover issue with 5g SA and NSA. Old sprint towers that are still up and running on LTE only, work 100% with no issues, all other towers by 310260 that are configured for CA (carrier aggregation), whether its fdd or tdd ca doesnt matter, I have to airplane mode off then on, wait for the tower to connect, turn off data, wait 5 or so secs and turn data back on, go to the debug menu for the phone *#*#4636#*#* and go to phone information, go down to where it says Ping Test and hit it, make sure that BOTH ipv4 and ipv6 are passing the test. If only ipv6 is passing, then repeat the process until they both connect. This is the only way im able to tell if the tunnel is connected correctly to Tmo. I know HUGE pain in the A but that is the ONLY resolution i have found for this, tmo doesnt care, i have had 20+ tickets opened up and not 1 of them were ever resolved and instantly closed the tkt.
People have claimed that after rooting the phone and installing a custom rom with android 12, that all of the issues are resolved, however I am one of the unlucky people with the xt2131-1 device that will not allow anything other than the stock rom to be installed, bootloader unlocked and rooted but will not allow a custom rom. Last Moto phone I am ever buying.
wickedxjay said:
That's crazy because ever since ive had my 2021 version of the phone, the EXACT same issues have occurred since day one. got the phone in Nov 2021 and still have so many issues with Tmobile towers. Tmobile has a huge handover issue with 5g SA and NSA. Old sprint towers that are still up and running on LTE only, work 100% with no issues, all other towers by 310260 that are configured for CA (carrier aggregation), whether its fdd or tdd ca doesnt matter, I have to airplane mode off then on, wait for the tower to connect, turn off data, wait 5 or so secs and turn data back on, go to the debug menu for the phone *#*#4636#*#* and go to phone information, go down to where it says Ping Test and hit it, make sure that BOTH ipv4 and ipv6 are passing the test. If only ipv6 is passing, then repeat the process until they both connect. This is the only way im able to tell if the tunnel is connected correctly to Tmo. I know HUGE pain in the A but that is the ONLY resolution i have found for this, tmo doesnt care, i have had 20+ tickets opened up and not 1 of them were ever resolved and instantly closed the tkt.
People have claimed that after rooting the phone and installing a custom rom with android 12, that all of the issues are resolved, however I am one of the unlucky people with the xt2131-1 device that will not allow anything other than the stock rom to be installed, bootloader unlocked and rooted but will not allow a custom rom. Last Moto phone I am ever buying.
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Thank you for the info, I thought it might be t-mobil itself since the old ones and the new ones are doing the same thing. I did get the one phone to upgrade to android 13 but the other one which is the same phone will not. It still did not make any difference.