I got the Galaxy S22 Ultra in July of this year and since then, it has dialed emergency number more than 5 times. I have no idea how to stop it. I have:
a) Removed the phone dialer icon from lock screen.
b) Unchecked the Emergency SOS option.
c) Unchecked the "Wake Screen on double tap".
But, for some reason, the screen still keeps waking up when the phone is in my pocket and particularly when I am going up/down the stairs or on a treadmill. The second observation is that it does not dial 911 but dials 112. Then I get a call from the emergency responders and I have to explain to them about the phone.
Phone is non-rooted, Android 12 and upgraded to Android 13. Problem happens on both.
I have searched on Google but cannot find anything relevant. I have no idea how to stop the phone from dialing emergency number. Please help...
Prior to S22 Ultra, I has S20+ and it never dialed emergency number.
Thanks,
Arun
check whether the power button have issues. check by dialing *#0*# and tap on SUB KEY.
rahulkr0507 said:
check whether the power button have issues. check by dialing *#0*# and tap on SUB KEY.
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Click to collapse
What is supposed to happen? When I pressed the SUB KEY, the phone screen turned a bright grey. Pressing the back button, the screen turned bright purple. Pressing the back button second time brought back to the original screen.
If I dial *#0*# and press the power button, the screen turns bright red. Then pressing back button turns the screen bright purple and pressing back button second time takes me back to the original menu screen.
Thanks...
Does it turn red without pressing the power key, just wait few seconds to check whether its happening, because if there is a problem with the key then definitely the screen changes to red by itself.
rahulkr0507 said:
Does it turn red without pressing the power key, just wait few seconds to check whether its happening, because if there is a problem with the key then definitely the screen changes to red by itself.
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Click to collapse
It does not turn red by itself. I waited couple of minutes.
Thanks...
Type in settings SOS, under Safety and you will find an option to press power button to call 911, you can turn it off there.
It is already off but the phone still dials emergency number. It did so again yesterday. I was just standing and watching TV and phone was in my pocket. On closer inspection, I am seeing that the phone dials 112 and NOT 911. 112 is also considered an emergency number.
This has been happening once/twice a month ever since I got this phone. I have turned off every possible emergency dialing but it still does so.
Someone told me that these phones have a feature that when they detect certain type of movement, they assume that the person is in an accident or has fallen down and they will dial emergency number and there is no way to stop it. This is super dumb IMHO.
From what you're describing it seems that the screen gets turned on randomly and it also accepts interaction even though the phone is in the pocket.
I have no idea why would the screen turn on (and allow touch interactions) when it's in the pocket.
Do you have a screen protector/cover or similar that might "simulate"touches ? or maybe a case that pushes some of the buttons on the side ?
You are absolutely correct about screen turning on randomly. Many times, when I pull the phone out of pocket, I see that its screen is on and dialer is on emergency call screen. It would only take one touch to dial the emergency number.
I do not have any screen protector, only cover. The cover is Spigen and I cannot see a way that it would simulate screen touch. The power key on the cover is recessed to prevent accidental press.
I have another theory. I have configured Samsung wallet and this wallet can be activated by screen swipe from bottom to top. Even when screen is totally off, a swipe from bottom to top activates the wallet and card shows up. This wakes up the screen and brings up all the menus etc. including provision to dial emergency number. I am not sure if friction between pocket and phone screen is causing to launch this screen.
The only problem with this theory is that I had the same setup on S20 without any issues. But on S20, I always used screen protector which might have reduced the touch sensitivity. On the S22, I have tried couple of screen protectors including many brand names and they just do not stay.
Go ahead and test your theory by switching off your swipe gesture for your samsung wallet and see if that'll do it.
I had this exact same problem several times on my Samsung Galaxy S21 5G. Has absolutely nothing to do with the Emergency SOS feature. Mine would call 911 with my phone in my pocket while mowing my lawn...very embarrassing to tell an LEO at high alert barging into your backyard that yeah, you really are okay...maybe hot and in need of a beer, but essentially okay.
What's happening is you have Double Tap to Turn On Screen enabled. A double tap in your pocket or bag will open the lock screen, expose the soft key for making an Emergency Call, and ultimately a couple more unfortunately well placed taps will place the call to 911. Apparently this has become a huge problem nationwide since the Android 13 update late last year. To disable it, in the phone Settings, go to Advanced Features, Motions and Gestures, and turn off Double Tap to Turn On Screen.
markarin said:
I had this exact same problem several times on my Samsung Galaxy S21 5G. Has absolutely nothing to do with the Emergency SOS feature. Mine would call 911 with my phone in my pocket while mowing my lawn...very embarrassing to tell an LEO at high alert barging into your backyard that yeah, you really are okay...maybe hot and in need of a beer, but essentially okay.
What's happening is you have Double Tap to Turn On Screen enabled. A double tap in your pocket or bag will open the lock screen, expose the soft key for making an Emergency Call, and ultimately a couple more unfortunately well placed taps will place the call to 911. Apparently this has become a huge problem nationwide since the Android 13 update late last year. To disable it, in the phone Settings, go to Advanced Features, Motions and Gestures, and turn off Double Tap to Turn On Screen.
Click to expand...
Click to collapse
I had already disabled double tap before posting here, but it was still dialing 911. Finally, I have put a screen protector film on and did NOT increase the screen touch sensitivity. Normally protective film manufacturers recommend increasing screen touch sensitivity after installing the film. Since then, it has not dialed 911 (knock on wood).
Related
I am either going nuts or this is a common isue:
Normally when you tap "lock" on home screen the brightness diminishes and the phone is locked. To unlock, you have to tap "unlock" on the lower left side of the screen, hen you get a message telling you to tap again unlock in the middle of the screen and its unlocked.
Well, my Polaris only does this sequence sometimes. Especially if I let it go in standby for a couple minutes, as soon as I press any key I get another story:
In lower left corner of screen I have the word" cancel". Tapping it doesn't give me another "unlock" button on screen and the phone remains locked. I have to put it in standby from the power button and then try again to get the normal unlock behaviour.
Anyone else experiences this?
Nobody? So everybody's unlock feature works like it should?
Then I think it's reset time for my Polaris....
I personally don't use, the device lock feature... Just the standby, whith the HW buttons off... and it works just fine for me
I have noticed that when you press the central button in the TC, what you describe is what exactly happens. But this happens to me only when I do that. If a tap the screen without touching the button, I have the normal behaviour.
Yes, exactly.
@gnick: if I use the standby with HW keys lock it works ok for me also.
The issue is only with the HTC Home lock feature and the central key
dtancu said:
I am either going nuts or this is a common isue:
Normally when you tap "lock" on home screen the brightness diminishes and the phone is locked. To unlock, you have to tap "unlock" on the lower left side of the screen, hen you get a message telling you to tap again unlock in the middle of the screen and its unlocked.
Well, my Polaris only does this sequence sometimes. Especially if I let it go in standby for a couple minutes, as soon as I press any key I get another story:
In lower left corner of screen I have the word" cancel". Tapping it doesn't give me another "unlock" button on screen and the phone remains locked. I have to put it in standby from the power button and then try again to get the normal unlock behaviour.
Anyone else experiences this?
Click to expand...
Click to collapse
Yes, but very rarely and even then when I press Cancel the normal lock screen resumes and I unlock in the normal way. I have "Do not lock all buttons" selected in the Key Lock settings. Don’t know if this is significant.
2 stages for screen lock?
I use my TC while riding motorcycle, so I want several apps (TomTom, gps tracking [gps.run]), music [was WMP, but now Coreplayer] and TellmeText) running and the screen off so as to save battery power.
If you press the power button when key lock is on it will turn the display completely off, and *most* programs will keep running. TomTom is a notable exception- it stops working, presumably because it can no longer access the gps?. But better behaved/next generation GPS apps such as run.gps continue to run. WMP, bless its pathetic cotton socks, seems to work sometimes!
Are these inconsistecies uinique to my unit, or known quirks?
Anyone suggest a app that will turn the screen off and allow ALL open apps to run, including TomTom?
Thanks
I don't know how you're operating any of the buttons on the TC with riding gloves on!!
hambola said:
I don't know how you're operating any of the buttons on the TC with riding gloves on!!
Click to expand...
Click to collapse
anyone got anything more useful to add to what was a serious comment/Q
Man, the battery life sucks on this device So my quest on how to turn the screen completely off and lock the keys properly while running all software (especially GPS based such as TomTom) continues....
Anyone know of a 3rd party app that will do this?
I have not read all 200 pages, but it seems there are mixed results for running S2U2 on the Touch Cruise (http://forum.xda-developers.com/showthread.php?t=353008) ? Anyone having success?
Thanks
I know its late but I just saw this and thought I would mention that I managed to over come using TomTom without the device being on. However it doesnt save much on power as the GPS device need power to work.
But I using a simple function I wrote in my application to lock the device using the standard device lock API calls and then rather than switchingthe device into sleep mode (off) I switched it into IDLE mode, which is basically just switching the screen off, the device lock prevents any unwanted button presses.
The power button would just return this back to normal.
I have not yet worked out how to stop the device brightness changing when the screen lock is enabled on the device... :/ Which is my next task.
Ramakin...
well that would be great because even saving having the screen dimmed during lock would help battery life. And, pressing the power button to resume would be MUCH easier than stabbing around at in the sun trying to unlock the screen. It would also make TomTom behave like all other 21C GPS applications, i.e. run on idle.
So, can you send details?
During a recent motorbike trip where I just used TomTom and tracking software (even turned the phone off) I was SHOCKED at how crap the battery life was
When my phone rings, the screen turns on. It doesn't matter if I lock ir or not. The Answer and Ignore buttons are still pressable on the screen. Is there any registry setting I can change to make it so the screen stays locked when the phone rings?
I still want to have the option of pressing the Answer and Ignore physical buttons on my phone, but I keep accidently hitting answer or ignore on my screen when pulling the phone out of my pocket.
Thanks
If you install ACs Slide 2 Unlock then you will need to slide to answer or ignore a call. Should stoip the accidental pressing of on screen buttons.
That is not an option. It cuts my standby battery life down to half a day. w/o it I can standby w/o recharging for about a week including phone calls. I probably only talk on the phone a few hours a week though.
BTW I failed to mention that I am on WM6.1
What exactly what you like to do?
If you use a regular dialer the phone will turn on anyways.
If you want something else, like S2U2.. you'll have to accept it's requirements.
Tho, I'm not aware of the battery drain issue. my phone's running S2U2 and it's fine.
try playing with the preferences.
HI,
Is there a way to really lock the phone from dialing last number? I mean,if I forgot to lock the phone and put the phone in my pocket. It dials my last number. Is there a way to prevent that besides remembering to lock the phone first.
Also, if its locked in my pocket, can the screen or buttons have a slighter delay from coming on to slide and unlock. I am trying to keep a longer battery life
Lastly, when I am on a call, and I press OK on the call and end up on the main menu while putting the phone back to my face, my face seems like it clicking on stuff. Is there a cab or tool to fix that so when you put the phone back to your face it does not start to engaged stuff.
Thanks
richsark said:
HI,
Is there a way to really lock the phone from dialing last number? I mean,if I forgot to lock the phone and put the phone in my pocket. It dials my last number. Is there a way to prevent that besides remembering to lock the phone first.
Also, if its locked in my pocket, can the screen or buttons have a slighter delay from coming on to slide and unlock. I am trying to keep a longer battery life
Lastly, when I am on a call, and I press OK on the call and end up on the main menu while putting the phone back to my face, my face seems like it clicking on stuff. Is there a cab or tool to fix that so when you put the phone back to your face it does not start to engaged stuff.
Thanks
Click to expand...
Click to collapse
hi, is my question not valid? or am i not explaining it correctly?
1. I think it's easier to just remembering press the "hang up red button" before you put it in your pocket. It is that simple which you do not need an app for that.
2. By doing that will probably not save you much battery power imo.
3. There is a distance detector built-in right next to the battery charging indicator. Your screen is supposed to lock when you picked up a call and put the phone close to your face.
You can do a simple test just to cover the sensor or detector while you are on the phone with others. If your screen does not lock and goes completely blank, there is probably a problem with the sensor.
Hope these help.
zerglisk said:
1. I think it's easier to just remembering press the "hang up red button" before you put it in your pocket. It is that simple which you do not need an app for that.
2. By doing that will probably not save you much battery power imo.
3. There is a distance detector built-in right next to the battery charging indicator. Your screen is supposed to lock when you picked up a call and put the phone close to your face.
You can do a simple test just to cover the sensor or detector while you are on the phone with others. If your screen does not lock and goes completely blank, there is probably a problem with the sensor.
Hope these help.
Click to expand...
Click to collapse
Thank you ! I understand
I have tried lots of different screen lock apps, but none of them does what I want to. Just today I was out checking my lobster pots, and I got a business call on my bluetooth headset. The damned idiotic thing is that when that happens, the screen will actually turn on and show the caller info stuff. And of course in my rain gear pocket it manages to press the buttons, so the call is suddenly on speaker phone instead of BT. Almost lost a contract on that one... Put it back into my pocket, and another call without incident. But when the call is finished, the screen is unlocked, so it starts pressing lots of buttons. I almost sent an SMS to a contractor with "umumumumumumumumum" for four lines! So I need a screen lock that actually locks the screen. Preferably so I have to press for instance power and then a combination of buttons to unlock it. All the apps I have tried have some idiotic slide menu that wants to show me my music player, change theme or something like that. And the built-in screen lock has had me call the Norwegian version of 911 from my pocket several times before I gave that one up. SO can anybody please tell me about a screen lock app that ACTUALLY LOCKS THE BLOODY SCREEN? (Sorry for shouting, I'm quite annoyed...)
When I make or receive a phone call on my new Nexus the screen blacks out. I understand that it should black out when the phone is brought up to my ear, but it blacks out even though the phone is eighteen inches away from me. There is nothing on top of the proximity sensor and it is clean. The phone is not in a case. The sleep timer in set to two minutes. The cache partition has been cleared.
I think this happened after upgrading from Android 5 to 5.1, but I cannot be certain.
The AndroSensor app always reports that the proximity sensor detects something at 0.0 inches (with 12.7 mA), even though the sensor is uncovered.
I have seen several threads in various forums on this issue with the Nexus 5, but I have not seen a definitive answer as to what is wrong and what can be done about it.
Help would be very much appreciated as I need to know if it is a software bug that will be fixed as part of routine updates, if it is a user fixable problem (operator error!), or if the sensor is actually dead, in which case I can exchange the phone (Amazon uk).
Chasharv
Chasharv said:
When I make or receive a phone call on my new Nexus the screen blacks out. I understand that it should black out when the phone is brought up to my ear, but it blacks out even though the phone is eighteen inches away from me. There is nothing on top of the proximity sensor and it is clean. The phone is not in a case. The sleep timer in set to two minutes. The cache partition has been cleared.
I think this happened after upgrading from Android 5 to 5.1, but I cannot be certain.
The AndroSensor app always reports that the proximity sensor detects something at 0.0 inches (with 12.7 mA), even though the sensor is uncovered.
I have seen several threads in various forums on this issue with the Nexus 5, but I have not seen a definitive answer as to what is wrong and what can be done about it.
Help would be very much appreciated as I need to know if it is a software bug that will be fixed as part of routine updates, if it is a user fixable problem (operator error!), or if the sensor is actually dead, in which case I can exchange the phone (Amazon uk).
Chasharv
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Click to collapse
Just press the power button when that happens, screen will turn on again. Done.
Nexus 5 black screen: thanks, but more help needed
beekay201 said:
Just press the power button when that happens, screen will turn on again. Done.
Click to expand...
Click to collapse
Thanks for this, but if the power button it set to end the call it does indeed turn the screen on again, but of course also ends the call prematurely. If the power button is not set to end the call, then nothing happens when it is pressed during a call and the screen stays black. The only way out of the black screen under those circumstances is to hold the power button down to turn the phone off and then restart it!
Prior to the upgrade 5.1, from the version of 5 that came with the phone, when I made or received a call the screen remained active until I put the phone to my ear.
Further advice would be much appreciated.
Chasharv
Chasharv said:
Thanks for this, but if the power button it set to end the call it does indeed turn the screen on again, but of course also ends the call prematurely. If the power button is not set to end the call, then nothing happens when it is pressed during a call and the screen stays black. The only way out of the black screen under those circumstances is to hold the power button down to turn the phone off and then restart it!
Prior to the upgrade 5.1, from the version of 5 that came with the phone, when I made or received a call the screen remained active until I put the phone to my ear.
Further advice would be much appreciated.
Chasharv
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Click to collapse
if i make or answer a phone call, and put it on speaker, after a few secs it will turn the screen off automatically. If i then press the pwer button (i don't have the accessibility option on), it WILL wake the screen but doesn't end the call.
running stock LMY47D
Nexus 5 black screen, solved
beekay201 said:
if i make or answer a phone call, and put it on speaker, after a few secs it will turn the screen off automatically. If i then press the pwer button (i don't have the accessibility option on), it WILL wake the screen but doesn't end the call.
running stock LMY47D
Click to expand...
Click to collapse
Thanks for this, but the problem was that the screen blacked instantly on making or receiving a call and was unresponsive, so the only way forward was to press the power button. This either terminated the call or shut down the phone, according to how it was set, so neither was useful.
As I said originally, I suspected the proximity sensor was faulty as the a proximity detector sensor app always indicated that there was something close to it. Hence the phone would assume it was next to my ear when making or receiving calls, and so black the screen. This morning, for reasons that I don't understand at all as I have not changed anything on the phone, the proximity sensor is reported as working and the phone behaves as it should on making and receiving calls!
I suppose that either the sensor has an intermittent fault, or something in the phone's software has changed to permit it to work. I have a couple of week's left before the Amazon return window expires, so I will monitor the situation.
Thanks once more for the help.
Chasharv
I have the identical problem with my nexus 5 running stock kitkat. Makes it very hard to use the keyboard to reply to automated requests to "if... press 1, if.... press 2".
Is it possible to turn the proximity sensor off? I don't need it and it just causes problems for me.