Question Trade-in Status - Google Pixel 7 Pro

There are various threads where people mentioned their status but I figured I'd start a central thread.
I've seen Reddit threads where it took longer than 30 days and the Trade-in was canceled.
This really is just crazy how long this takes:
Moving Through Network
Arrived at USPS Regional Facility
NASHVILLE TN DISTRIBUTION CENTER ANNEX
November 10, 2022, 11:40 am
Arrived at USPS Regional Facility
NASHVILLE TN DISTRIBUTION CENTER
November 10, 2022, 10:35 am
Departed USPS Facility
ATLANTA, GA 30336
November 10, 2022, 6:43 am
Arrived at USPS Facility
ATLANTA, GA 30336
November 10, 2022, 6:33 am
Departed USPS Regional Facility
ATLANTA-PEACHTREE GA DISTRIBUTION CENTER
November 10, 2022, 5:33 am
Arrived at USPS Regional Facility
ATLANTA-PEACHTREE GA DISTRIBUTION CENTER
November 9, 2022, 1:53 pm
In Transit to Next Facility
November 2, 2022
Departed USPS Regional Origin Facility
PEORIA IL DISTRIBUTION CENTER
October 29, 2022, 8:49 pm
Arrived at USPS Regional Origin Facility
PEORIA IL DISTRIBUTION CENTER
October 29, 2022, 8:03 pm
Departed Post Office
PEKIN, IL 61554
October 29, 2022, 7:22 pm
USPS in possession of item
PEKIN, IL 61554
October 29, 2022, 10:17 am
Pre-Shipment Info Sent to USPS, USPS Awaiting Item
October 21, 2022

I sent my trade-in on Monday October 17th and the money was in my account on Thursday October 20th. Guess I got lucky.

I'm sending my Pixel 5a 5G in for trade in against my new Pixel 7. I'll update my experience when it's complete for reference.

Sold my Samsung S21 256GB normal so not Plus to Google, that whole thing took almost 4 weeks, but I got the full 355€, although my phone had light scratches on the back of the camera.
I am happy with the trade in program from Google, I would have gotten much less on Ebay.

HipKat said:
I've seen Reddit threads where it took longer than 30 days and the Trade-in was canceled.
Click to expand...
Click to collapse
Is that actually a thing? Mine will hit 30 from phone delivery/label creation on Sunday, Google has my device but hasn't confirmed receipt yet. It took over two weeks to get delivered and now they've had it for a week. Maybe I'll contact support tomorrow, I was going to wait until Monday. Here's my tracking for reference:
Delivered
Delivered, Left with Individual
LA VERGNE, TN 37086
November 3, 2022, 11:50 am
Departed USPS Regional Facility
NASHVILLE TN DISTRIBUTION CENTER ANNEX
November 3, 2022, 8:04 am
Arrived at Post Office
NASHVILLE, TN 37227
November 3, 2022, 3:20 am
Arrived at USPS Regional Destination Facility
NASHVILLE TN DISTRIBUTION CENTER ANNEX
November 3, 2022, 2:03 am
Departed USPS Regional Destination Facility
MEMPHIS TN NETWORK DISTRIBUTION CENTER
November 1, 2022, 8:32 am
Arrived at USPS Regional Destination Facility
MEMPHIS TN NETWORK DISTRIBUTION CENTER
November 1, 2022, 8:08 am
Arrived at USPS Regional Origin Facility
JERSEY CITY NJ NETWORK DISTRIBUTION CENTER
October 26, 2022, 7:31 pm
Arrived at USPS Regional Origin Facility
BOSTON MA DISTRIBUTION CENTER
October 21, 2022, 1:51 am
Departed USPS Regional Facility
BROCKTON MA DISTRIBUTION CENTER
October 18, 2022, 7:47 pm
Arrived at USPS Regional Origin Facility
BROCKTON MA DISTRIBUTION CENTER
October 18, 2022, 7:31 pm
USPS in possession of item
October 18, 2022, 3:06 pm

Brutal........
In Transit, Arriving Late
November 8, 2022
In Transit, Arriving Late
November 7, 2022
In Transit, Arriving Late
November 6, 2022
In Transit, Arriving Late
November 5, 2022
Departed USPS Regional Facility
NASHVILLE TN DISTRIBUTION CENTER ANNEX
November 4, 2022, 5:45 am
Arrived at USPS Regional Destination Facility
NASHVILLE TN DISTRIBUTION CENTER ANNEX
November 3, 2022, 11:08 am
Arrived at Post Office
NASHVILLE, TN 37227
November 3, 2022, 11:08 am
Arrived at USPS Regional Facility
NASHVILLE TN DISTRIBUTION CENTER
November 2, 2022, 10:47 am
Departed USPS Regional Facility
CHATTANOOGA TN DISTRIBUTION CENTER
November 2, 2022, 8:26 am
Arrived at USPS Regional Facility
CHATTANOOGA TN DISTRIBUTION CENTER
November 1, 2022, 6:54 am
In Transit to Next Facility
November 1, 2022, 3:04 am
Departed USPS Regional Facility
MEMPHIS TN LOGISTICS CENTER
October 31, 2022, 11:59 pm
In Transit to Next Facility
October 31, 2022, 3:08 am
Arrived at USPS Regional Facility
MEMPHIS TN LOGISTICS CENTER
October 30, 2022, 1:07 pm
Departed USPS Regional Facility
KANSAS CITY MO DISTRIBUTION CENTER
October 30, 2022, 3:35 am
Arrived at USPS Regional Origin Facility
KANSAS CITY MO DISTRIBUTION CENTER
October 29, 2022, 10:30 pm

I can see I'm not the only one.

Mines stuck in Nashville too since Oct 30th. No movement since.
This issue has even made it to Droid Life
A Lot of Pixel 7 Trade-In Devices Delayed, Stuck With USPS
Been wondering when that trade-in credit will come from your purchase of a new Pixel 7 or Pixel 7 Pro? You aren’t alone. The early flood of orders through the Google Store and the trade-in devices that were sent back through USPS on their way for evaluation before credit is backed up. A reader...
www.google.com

Google said mine arrived empty or a miscellaneous item was received and USPS still says moving through the network.
Spoke with Google and they said they'll get back to me in a few days...

Curiousn00b said:
Google said mine arrived empty or a miscellaneous item was received and USPS still says moving through the network.
Spoke with Google and they said they'll get back to me in a few days...
Click to expand...
Click to collapse

My trade-in went into the mailing pipeline on Oct. 25, and I just got an email that it's been taken in for assessment today at 1pm.
The USPS tracking still shows it in-process at their Nashville hub.
Their trade-in process still seems massively boned.

I assume everyone got the trade in tabs with the tamper evident stickers? If that's the case you figure they could tell that someone from USPS now has a new phone and just to credit you. Seems like the trade-in process is just getting worse every single year.

Bear in mind that USPS tracking is unreliable, delayed, or both. At the time Google credited me for the second of two Pixel 5s, USPS tracking still showed both phones moving through the network.

I wouldn't worry about what the USPS tracking shows. Mine got stuck in a loop in Nashville when I sent my trade-in. I checked with USPS who said I need to connect directly with Google but USPS also told me that with the volume of such trade-ins, there is a possibility that the delivery scan was not completed properly and its likely it will be delivered (either on time or with a few days delay and sometimes in batches).
Then I contacted Google directly who told me that they were aware of issues with USPS deliveries and trade-in (particularly this year). Two days after I called Google, I got a notification that they indeed received my phone (though USPS still shows as stuck in Nashville/in transit), completed the check within 24 hours, paid the trade-in value to my bank account which was deposited in another 24 hours.
Also, Google said, once the Trade-in has been sent by the customer, it will be Google's responsibility and they will ensure the trade-in value is refunded back to the customer (and if the delivery of the trade-in is delayed by USPS, they will conduct an inquiry/search). In any case, Google assured that trade-in values will always end up with the customer one way or the other. I have been doing this almost every year since the first Pixel and have not had any issues with Google actually completing the process (though USPS can sometimes be a nuclear wasteland of an organization when it comes to shipping, delivery, tracking, systems, etc.!).

Everyone is keeping in mind that the phone has a lithium battery in it and therefore must go ground.

Mines shown it was delivered on 10/21 but google page still shows "Waiting to receive old phone". I did contact google support and escalated the ticket but so far I'm in a loop of google support contacting their "product specialist" lol.

android_dan said:
Everyone is keeping in mind that the phone has a lithium battery in it and therefore must go ground.
Click to expand...
Click to collapse
Are you shipping your phone? Have you actually looked at the tracking? Ground doesn't take two weeks to go from Illinois (or Boston in my case) to Tennessee. It should take at most 5 days. Shipping it ground is irrelevant to the situation unfolding right now.
WingedCow said:
Mines shown it was delivered on 10/21 but google page still shows "Waiting to receive old phone". I did contact google support and escalated the ticket but so far I'm in a loop of google support contacting their "product specialist" lol.
Click to expand...
Click to collapse
I'm in a similar boat. Mine was delivered 11/3, contacted Google today and now I'm waiting to hear back.

bosox284 said:
Are you shipping your phone? Have you actually looked at the tracking? Ground doesn't take two weeks to go from Illinois (or Boston in my case) to Tennessee. It should take at most 5 days. Shipping it ground is irrelevant to the situation unfolding right now.
Click to expand...
Click to collapse
Do you know what kind of shipping Google is paying for? That phone may go to FL then to TX then to TN. IDK that there is any law that says they have to update tracking. I find it not all that uncommon for shippers to not update tracking. Everyone is under staffed, the people that are there don't want to work, and everything is a clusterf. And yes, shipped the 6 back last week.

android_dan said:
Do you know what kind of shipping Google is paying for? That phone may go to FL then to TX then to TN. IDK that there is any law that says they have to update tracking. I find it not all that uncommon for shippers to not update tracking. Everyone is under staffed, the people that are there don't want to work, and everything is a clusterf. And yes, shipped the 6 back last week.
Click to expand...
Click to collapse
First-Class Mail, which USPS' own website says should be delivered within 1-5 business days.
It's not just about updating tracking, even when they do update the packages are often held at distribution centers local to the shipper or once they get to Tennessee. Just look at the tracking info provided by myself and the two others. That's not normal, hence why we have a thread to track and provide data points.

I guess I'm not as taken aback because of what I see going on at work. We have equipment sitting dead because we cannot secure parts. Stuff gets lost in shipping. We have over 750k of new equipment purchases we have been waiting on for months and will not show up this year we are told. Not sure most really realize how close things are to really collapsing. Believe me, Google and your phone could soon be the least of your problems.

Related

anyone order Captivate on amazon wireless?

Anybody order Captivate on amazon wireless?
Share your experience!
I don't think anyone that's ordered it has gotten it yet. I ordered mine today and it's coming on Thursday.
thanks for your reply. I also ordered one this morning, but status is still "shipping soon". Not sure if they will ship it by tomorrow.
I ordered mine yesterday 7/20 and its already showing that its in my state and less than 2 hours away. Should be here tomorrow. Cool thing is that it was only $99.99 with a contract vs $199.99 at At&t.
I just noticed price change today.
I ordered this phone with 2-year contracts on 7/19 for $174.99 (I'm part of a family plan). Now the price is $164.99 =[
For individual line, the price now is $89.99
family plan, existing line, 2 year contract and added the $15 200MB data plan. The process was pretty seamless I have to say. Thumbs up.
I ordered mine at 174.99 on 7/19 and they said it shipped on 7/20 expected arrival via "LaserShip" on 7/22
and yeah it looks like they dropped the price by $10 today. $164 for existing ATT customers and $89 for new lines.
I'll start getting pissed if it drops much below that...
i was on all the sites looking for cheapest price forgot about amazon but i dont really care much now my captivate is getting shipped from letstalk while i speak (got for free)
I also noticed that the tracking information between amazon wireless and the UPS site is different. While I traced the shipping on UPS, it said "Billing Information Received" , but on amazon wireless, it said
Date Time Location Event Details
Jul 21, 2010 3:00:00 PM Richmond CA Arrival Scan
Jul 21, 2010 6:00:00 AM San Francisco CA Arrival Scan
Jul 20, 2010 9:00:00 PM Florence KY Arrival Scan
Jul 20, 2010 8:00:00 PM Hebron KY Departure Scan
Jul 20, 2010 1:00:00 PM San Francisco CA Departure Scan
Jun 21, 2010 4:30:00 AM Florence KY Departure Scan
Jul 20, 2010 10:38:24 AM Campbellsville KY US Shipment has left seller facility and is in transit
I'm thinking if amazon wireless is "making up" the record or just UPS's problem?

Sprint Pre-Orders May Come Today (April 26)

Interestingly, UPS tracking status shows that my phone will be delivered today. A WHOLE DAY EARLY, WOOOOOOHOOOOOOO!!!!!!
Scheduled Delivery:
Friday, 04/26/2013, by 3:00 P.M.(by end of day for residential deliveries)​
Anyone who pre-ordered should make sure they are available just in case it is true.
Psssst.. over here.. http://forum.xda-developers.com/showthread.php?t=2239515
Thread closed as its a duplicate of this >>> http://forum.xda-developers.com/showthread.php?t=2239515

Surface Pro $399 Surface RT $99 at MS Tech-Ed North America

I had a friend send me this offer which I think is an amazing deal for those who are attending tech-ed in New Orleans this year;
http://channel9.msdn.com/Blogs/Tech...s-via-Microsoft-Retail-Store#fbid=ngr4WZicuEp
You're able to buy both the surface tablets Pro and RT for $399 and $99 respectively which I think have been closer to the price they should have been at launch instead of the $599 for the RT and $999 for the Pro as they retail for today.
Quote from original poster from Microsoft:good:;
"Please note that you do not need to miss the keynote. There will be enough devices for everyone to get one of each.
The Microsoft retail store will be open for business Sunday, June 2 through Thursday, June 6 at TechEd North America. See daily store hours below:
Sunday, June 2: 12 p.m. to 6 p.m.
Monday, June 3: 10:30 a.m. to 8 p.m.
Tuesday, June 4: 9:30 a.m. to 6:30 p.m.
Wednesday, June 5: 9:30 a.m. to 6:30 p.m.
Thursday, June 6: 9:30 a.m. to 3 p.m.
You can't miss the store located in the middle of the TechExpo in Hall D between the game zone and the digital wall."
TristianX said:
I had a friend send me this offer which I think is an amazing deal for those who are attending tech-ed in New Orleans this year;
http://channel9.msdn.com/Blogs/Tech...s-via-Microsoft-Retail-Store#fbid=ngr4WZicuEp
You're able to buy both the surface tablets Pro and RT for $399 and $99 respectively which I think have been closer to the price they should have been at launch instead of the $599 for the RT and $999 for the Pro as they retail for today.
Quote from original poster from Microsoft:good:;
"Please note that you do not need to miss the keynote. There will be enough devices for everyone to get one of each.
The Microsoft retail store will be open for business Sunday, June 2 through Thursday, June 6 at TechEd North America. See daily store hours below:
Sunday, June 2: 12 p.m. to 6 p.m.
Monday, June 3: 10:30 a.m. to 8 p.m.
Tuesday, June 4: 9:30 a.m. to 6:30 p.m.
Wednesday, June 5: 9:30 a.m. to 6:30 p.m.
Thursday, June 6: 9:30 a.m. to 3 p.m.
You can't miss the store located in the middle of the TechExpo in Hall D between the game zone and the digital wall."
Click to expand...
Click to collapse
I will pay someone going to pick up a RT for me! I'll even give you a little extra! Someone going PM me if your interested, I'll make it worth you time!

When will samsung start shipping Note 20 Ultra

I have heard Samsung previously shipping pre-orders earlier then release date.
When you guys think we will start receiving ours?
Launch day is 21st August (certainly in the UK and US) they usually ship by courier the previous day, so expect a tracking number on the 20th.
Samsung used to release it a day earlier (and a week earlier in the distant past) if you ordered direct from them, but I haven't seen this being the case for a long time now.
In the USA, they use FedEx. If you create a FedEx account you can monitor inbound shipments.
Usually, you will find these pending well ahead of release. Accessories are usually 1 pound and the phone 2 pounds.
Also when reserving with a credit card there is usually a hold upon preordering. Make sure you see this AND check your order status within 24 hours. If the card rejects the hold for any reason, (Samsung) will CANCEL your order. This happened to me because I used an expired card. (duh) I did not check to find the order CANCELED until a few days later and the shipping date slipped. This was the S20 Ultra. I don't think these phones are going to sell out that fast (or at all) you know with what's going on in the world, right?
In any case, usually these FedEx shipments show up early. Typically they will start moving right around when the charge is placed on the card. When a shipper creates a shipment in their system and it posts to FedEx you will see it even though no package has been shipped. It just shows something is going on with your order. Sometimes you will see several tracking numbers with some getting canceled. Perfectly normal.
I suspect some activity by mid week (this week) and movement by the time next weekend is over. Some may get theirs a day or two early.
Apple likes to troll users by handing packages off to the courier with instructions NOT to deliver before (release date). So you see it scheduled for delivery on a Tuesday (release day Friday in this example) and when Tuesday comes the tracking is updated with instructions to hold until Friday. I hate that!
My LED wallet case already shipped and is supposed to arrive today. I had a pending charge on my CC that disappeared yesterday. I called CS and was told the order is still moving forward, but I am checking Order Status on Sammy's website every day. I'll probably see the charge back on the CC before I get the FedEx shipping notice.
I ordered from Samsung in Canada and they sent an email it would ship August 17th.
Sword Fish said:
I ordered from Samsung in Canada and they sent an email it would ship August 17th.
Click to expand...
Click to collapse
My case shipped from Irving , Tx. Not sure where the Ultra will originate. Where do Canada orders originate for shipping?
Samsung ships all orders for Canada from Ontario and BC, you never know where your order will come from.
S20 Ultra shipped to me almost a week before shipping date
Yep
Sho did
says the 19th on my invoice. my samsung military style case will get to me tomorrow.
marctronixx said:
says the 19th on my invoice. my samsung military style case will get to me tomorrow.
Click to expand...
Click to collapse
My emailed receipt is date 8/5 at 12:30 pm but it has no estimated ship date that I can see. When I check Samsung Shop on my phone, it says ships by 8/19.
i received a shipping notice from FedEx on 8/11, with an expected shipping date and delivery date of Aug 17 and Aug 19, respectively. FYI, i verified this notice is tied to my pre-order number issued by Samsung. All of this is subject to change until the device is physically shipped. (the Samsung shipping location is 8.5 miles and 16 minutes from my home. . in the past, items from that location have arrived next day and other 2 days later).
My FedEx account is now showing a shipment from Samsung to be delivered on the 19th from Coppell. 4lb box so I guess it will be with the extra items I ordered with the preorder bonus.
I just ordered mine yesterday, so my order is still "created" not processed. But it still shows an expected ship date of August 19th.
I know last year I got my Note 10+ a day early. Hopefully this one arrives a day or two early as well, but who knows. As long as I receive it on the 21st, I'll be happy.
Does anyone know when the carriers start shipping?
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
k.babymamma said:
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
Click to expand...
Click to collapse
You can redirect pickup to work or other places like Walgreens.
I've done that with Walgreens before, just stop by, show ID and they pull it out of a locker and had it to you.
Takes the guessing game out of it and when you get home you have it in hand.
k.babymamma said:
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
Click to expand...
Click to collapse
I'm already feeling sick on Wednesday lol
For T-mobile I have pre-ordered the S series phone and this is the first note. Typically we would see cards charged Thirsday the week before release. Then Friday and Saturday they stage for shipping and let phones go to UPS on Monday. Sometimes I would get delivery on Tuesday but usually would be Wednesday before release. There shipping facility is out of Kentucky and you can pretty much map the route using flight aware to determine what flight it will take.
Just got my watch 3 delivered. I still won't be home till next weekend. Phone still shows estimated ship on 17th with delivery on 19th. Based on weight (4lbs) I am thinking the buds live, case, and UV sanitizer are with it as well.
My Ultra 5G will be delivered on or before the 29th of August 2020 as per my telco provider. This will be my second version of the Note and my second time using a Samsung mobile phone. My last Galaxy Notes were the Note 2.

Question shipping dates have changed?

I know with the whole world dealing with the covid, I placed my order for the bluetooth model sliver one on the 12th, and supposed to be delivered the 27th, this morning i decided to check and now the delivery date is the Sep 10th, but on my Samsung shop app on my s21 ultra still says ships the week of the 25th of Aug,, has anyone had there delivery dates change?
2003vstrom said:
I know with the whole world dealing with the covid, I placed my order for the bluetooth model sliver one on the 12th, and supposed to be delivered the 27th, this morning i decided to check and now the delivery date is the Sep 10th, but on my Samsung shop app on my s21 ultra still says ships the week of the 25th of Aug,, has anyone had there delivery dates change?
Click to expand...
Click to collapse
Just checked my Black 44mm and it has not changed when I signed in to Samsung.
EXPECTED DELIVERY
Aug 31, 2021
I got mine yesterday, was supposed to be delivered next Friday release date..
Mine came a week early as well (UK)
Got my classic Friday along with the wife's z flip 3
Yeah now both dates on the website and Samsung shop app now both show delivery of sep 10th, not the original 27th., so we`ll see
Mine came Friday UK
I just got a notification that my Samsung Watch 4 Classic was shipped today and arrival date is 25th of Aug. I ordered mine on Aug 11 with the Fold 3 512GB
I am in the Midwest US
Wow my Amazon order says October 14 Awesome
Yeah mine had changed to sept. 10 on the website and my samsung shop app, and then this morning I woke up at 3:30am for work to a email from samsung and fedex saying my watch was picked up last night at 9 pm and would be delivered the 25th of this week, so i`m shocked that it shipped after the dates changed to sept. 10th.
Seems like preorders in the UK were shipped early - mine arrived on Friday
Ordered mine from Best Buy. Said pickup or delivery August 27th. It doesn't show the actual date in the order details, but if I select change to ship it says by the 27th. Hopefully that sticks! I'll be pretty ticked if it gets delayed.
Pre-ordered mine 44mm Green Watch4 and the store says shipping on 17th October.
Hopefully, we got early shipping just like you guys.
Oh, for those who wonders, i'm located in Indonesia.
Anyone know if certain stores will have them on the 27th ?
We are less than 2 days here and my Amazon still says October 14
Yup I got mine last week on the 21st August
Ordered from Samsung on the 11th with an expedited delivery before the end of the month. Then mine changed to Sept 15th, but I "chatted" with Samsung this morning and he said it should still get here on the 27th - the original delivery date. I guess we'll see...
I'm in the USA, ordered GW4, Silver LTE 44mm
Amazon now shows out of stock
Soooooo does that mean it has shipped haha
yeah mine was supposed to be delivered today, looks like Fedex screwed the pooch and got stuck in Indianapolis on it was to Michigan , maybe tomorrow
Ordered from Best Buy with a pickup date of August 27th. Saw it was "preparing for pickup" this morning, so I chatted with a rep and he changed the date of pickup to today. Went to the store, watch was right there, but they wouldn't give it to me... They said there's a "street date" of August 27th, which is when stores can put the devices our for sale officially. But mine was an order, not really sure why this had to be an issue? Went from excited to disappointed REAL quick. Whatever, tomorrow is fine. At least it's not delayed.
I bet but anything is better than Amazon not showing anything at all.
I don't get how Samsung can ship them out since the 11th and everyone else has a hard date.
If we can have them tomorrow then why can't Amazon or BB ship yesterday or today
so we can have them on the 27th >?
I may just have to cancel my Amazon and go pick one up at BB then.

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