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How long does it take to get the phone shipped out after placing the order ?
I placed my order last Thursday Oct. 16th, I got an e-mail shortly after confirming my PayPal account was charged from OnePlus, and got an order #.
Now it is Wednesday the 22nd, and on the OnePlus page is still shows as "Processing" and I checked my e-mails and no mail from OnePlus yet. So I have no idea what's going on ? it is almost one week after placing the order, and I was hoping to receive the phone in the next day or two, but it seems like the order is just in limbo, with no info or update since I originally placed it.
Mine took about 5 business days before shipping from OnePlus and another 3 days to reach me.
Same exact order date as you. Pending shipment till Monday morning, processing till today. Order complete late tonight. However when checked tracking number, I saw shipping label was created on Oct 20 and picked up Oct 22. Expected delivery on Friday.
Hello, David
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Should be here tomorrow
Usually pretty quick, when I ordered mine (UK) ordered on Saturday, received on Wed and that was using standard delivery
I have heard Samsung previously shipping pre-orders earlier then release date.
When you guys think we will start receiving ours?
Launch day is 21st August (certainly in the UK and US) they usually ship by courier the previous day, so expect a tracking number on the 20th.
Samsung used to release it a day earlier (and a week earlier in the distant past) if you ordered direct from them, but I haven't seen this being the case for a long time now.
In the USA, they use FedEx. If you create a FedEx account you can monitor inbound shipments.
Usually, you will find these pending well ahead of release. Accessories are usually 1 pound and the phone 2 pounds.
Also when reserving with a credit card there is usually a hold upon preordering. Make sure you see this AND check your order status within 24 hours. If the card rejects the hold for any reason, (Samsung) will CANCEL your order. This happened to me because I used an expired card. (duh) I did not check to find the order CANCELED until a few days later and the shipping date slipped. This was the S20 Ultra. I don't think these phones are going to sell out that fast (or at all) you know with what's going on in the world, right?
In any case, usually these FedEx shipments show up early. Typically they will start moving right around when the charge is placed on the card. When a shipper creates a shipment in their system and it posts to FedEx you will see it even though no package has been shipped. It just shows something is going on with your order. Sometimes you will see several tracking numbers with some getting canceled. Perfectly normal.
I suspect some activity by mid week (this week) and movement by the time next weekend is over. Some may get theirs a day or two early.
Apple likes to troll users by handing packages off to the courier with instructions NOT to deliver before (release date). So you see it scheduled for delivery on a Tuesday (release day Friday in this example) and when Tuesday comes the tracking is updated with instructions to hold until Friday. I hate that!
My LED wallet case already shipped and is supposed to arrive today. I had a pending charge on my CC that disappeared yesterday. I called CS and was told the order is still moving forward, but I am checking Order Status on Sammy's website every day. I'll probably see the charge back on the CC before I get the FedEx shipping notice.
I ordered from Samsung in Canada and they sent an email it would ship August 17th.
Sword Fish said:
I ordered from Samsung in Canada and they sent an email it would ship August 17th.
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My case shipped from Irving , Tx. Not sure where the Ultra will originate. Where do Canada orders originate for shipping?
Samsung ships all orders for Canada from Ontario and BC, you never know where your order will come from.
S20 Ultra shipped to me almost a week before shipping date
Yep
Sho did
says the 19th on my invoice. my samsung military style case will get to me tomorrow.
marctronixx said:
says the 19th on my invoice. my samsung military style case will get to me tomorrow.
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My emailed receipt is date 8/5 at 12:30 pm but it has no estimated ship date that I can see. When I check Samsung Shop on my phone, it says ships by 8/19.
i received a shipping notice from FedEx on 8/11, with an expected shipping date and delivery date of Aug 17 and Aug 19, respectively. FYI, i verified this notice is tied to my pre-order number issued by Samsung. All of this is subject to change until the device is physically shipped. (the Samsung shipping location is 8.5 miles and 16 minutes from my home. . in the past, items from that location have arrived next day and other 2 days later).
My FedEx account is now showing a shipment from Samsung to be delivered on the 19th from Coppell. 4lb box so I guess it will be with the extra items I ordered with the preorder bonus.
I just ordered mine yesterday, so my order is still "created" not processed. But it still shows an expected ship date of August 19th.
I know last year I got my Note 10+ a day early. Hopefully this one arrives a day or two early as well, but who knows. As long as I receive it on the 21st, I'll be happy.
Does anyone know when the carriers start shipping?
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
k.babymamma said:
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
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You can redirect pickup to work or other places like Walgreens.
I've done that with Walgreens before, just stop by, show ID and they pull it out of a locker and had it to you.
Takes the guessing game out of it and when you get home you have it in hand.
k.babymamma said:
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
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I'm already feeling sick on Wednesday lol
For T-mobile I have pre-ordered the S series phone and this is the first note. Typically we would see cards charged Thirsday the week before release. Then Friday and Saturday they stage for shipping and let phones go to UPS on Monday. Sometimes I would get delivery on Tuesday but usually would be Wednesday before release. There shipping facility is out of Kentucky and you can pretty much map the route using flight aware to determine what flight it will take.
Just got my watch 3 delivered. I still won't be home till next weekend. Phone still shows estimated ship on 17th with delivery on 19th. Based on weight (4lbs) I am thinking the buds live, case, and UV sanitizer are with it as well.
My Ultra 5G will be delivered on or before the 29th of August 2020 as per my telco provider. This will be my second version of the Note and my second time using a Samsung mobile phone. My last Galaxy Notes were the Note 2.
After waffling between a 4a 5G and a 5 I finally pulled the trigger on a 5 during the Black Friday sale for $50 off. I had also hoped by waiting that Google would resolve the screen glue issue. Order date was Nov 30. Retiring my old 2 XL, but would have kept it for another year if updates kept coming.
My listed shipping dates have always been Dec 29-30. From time to time I've checked the store for current shipping dates, and the phone has actually been out of stock for a couple weeks, but they did have stock for Fi and Verizon with almost immediate shipping. I last checked yesterday.
Early this morning I received notice from my credit card company that Google finally charged my card. My shipping dates are still listed as Dec 29-30. I decided to check if the phone was back in stock, and if so, what current shipping dates are. Yup, back in stock, shipping dates for current orders listed as Dec 16-19. During the time it took to write this post, shipping dates changed and just now listed as Dec 23-25. Both these dates are obviously earlier than my listed shipping dates.
I suspect they just received a new batch from manufacturing and my phone is about to ship, but the changing dates are a bit weird and I've never experienced that before. I'm usually a first day, first minute orderer for my Pixels and I'm used to being in the first shipments.
Anyone else get charged overnight? Did your shipping dates get updated?
A few months ago I bought a 4a pre-order and I got stuck with a later shipment than many people. I was not too worried and it arrived when it was supposed to but I also didn't get the charge until it was ready to go like usual.
If it's coming FedEx ground they're probably calculating that in right now -- the real issue is once the label is made and sent to FedEx, if that's today, then by tomorrow you should know what the real ETA is
are they doing USPS? lots of people been getting delay on USPS shipment.
I did standard (free) shipping. Who knows? I'm waiting for Google Store support chat right now. I started at #169 in line. It's going down at a rate of about 1 per minute. Sheesh. Current shipping dates for new orders showing Dec 25-29. My order is still just showing "Ordered".
I had a similar issue but found out some great answers from a customer service rep. I also was quoted a late December delivery when I placed my order in late November. Mine shipped early because their new shipments for fi arrived early.
This is how it goes.... its crazy.
They will temporarily charge your card if you move up in the order "queue". They will then refund the money into your account a few days later after they verify the funds are available. This means the order is getting ready to get processed finally.
You will finally be charged the due amount when the order finally goes to the warehouse for shipping.
They wont permanently charge your account until the phone is sent to shipping. If they haven't refunded the money into your account I would bet that your phone ships very soon.
I was getting tired of the late shipping times and lack of answers so i created a reddit ticket. My phone shipped 24 hours later. Give that a try if things dont go well.
Hope this makes sense.
Over an hour later and I am #82 in line. Had to plug in the laptop!
Finally had a chat.....answer was basically, yeah you're right, newer orders are shipping before yours. We can cancel your $50 off order and you can re-order at full price for earlier shipping. Uh....no....I'll wait, and just stew about it. That's a pretty good summary of the chat. Not too happy.
So.....interesting developments this morning.
I awoke to an e-mail from Google, posted below.
**************************
Hi **********,
Thanks for contacting Google!
As promised, I'm sending this email to you.
This email is in reference to the chat conversation we had today regarding your order status- ******Order Number*********
I'd like to assure you that your order is perfectly fine from our end.
It will get delivered within the time frame- Dec 29, 2020 - Dec 30, 2020
And it'll get shipped a couple of days before that.
You'll also receive a shipping confirmation email once it'll be out from our end.
Stay assured, you'll get your hands on it very soon.
For the inconvenience, I'll be adding $50 to your Store Credits.
Also, I am sorry for the long wait that you experienced but thank you for your kind understanding and patience.
I would like to offer you extra $10.00 Store credit as a good will gesture.
You may check that by visiting the link *****This was a hyperlink****
In case of any discrepancy, please feel free to reply to my email, I'll be right here for your assistance.
Stay assured, I've taken full ownership of your case.
Thanks!
*******Name Edited*******
The Google Support Team
***************************************************************
The link took me to Google Pay which showed nothing, but when I checked the Store, I did, in fact, have a $60 credit, which expires on 12/31/2021.
Not only that.....today I received notice that my order has shipped through Fedex, with an arrival date of 12/21/2020. It's shipping from Carol Stream, IL. In the past all my phones have shipped from about 20 miles away from me.
So I have gone from being very unhappy and questioning my loyalty to Google products to being very happy. I think I am going to use my credit for a Pixel Stand, but maybe a new Nest Audio, but I've got so many Google Homes (full size and minis) and Chromecast products that I really don't need anything but the Stand. I also suspect the Stand, which is WAY overpriced, will go on sale again relatively soon. So we'll see.
In any case, I wanted to be fair to Google. I'm very happy with the way they handled this.
Ordered from Google France on 15 Dec, shipped on 16, arrived today.
I know with the whole world dealing with the covid, I placed my order for the bluetooth model sliver one on the 12th, and supposed to be delivered the 27th, this morning i decided to check and now the delivery date is the Sep 10th, but on my Samsung shop app on my s21 ultra still says ships the week of the 25th of Aug,, has anyone had there delivery dates change?
2003vstrom said:
I know with the whole world dealing with the covid, I placed my order for the bluetooth model sliver one on the 12th, and supposed to be delivered the 27th, this morning i decided to check and now the delivery date is the Sep 10th, but on my Samsung shop app on my s21 ultra still says ships the week of the 25th of Aug,, has anyone had there delivery dates change?
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Just checked my Black 44mm and it has not changed when I signed in to Samsung.
EXPECTED DELIVERY
Aug 31, 2021
I got mine yesterday, was supposed to be delivered next Friday release date..
Mine came a week early as well (UK)
Got my classic Friday along with the wife's z flip 3
Yeah now both dates on the website and Samsung shop app now both show delivery of sep 10th, not the original 27th., so we`ll see
Mine came Friday UK
I just got a notification that my Samsung Watch 4 Classic was shipped today and arrival date is 25th of Aug. I ordered mine on Aug 11 with the Fold 3 512GB
I am in the Midwest US
Wow my Amazon order says October 14 Awesome
Yeah mine had changed to sept. 10 on the website and my samsung shop app, and then this morning I woke up at 3:30am for work to a email from samsung and fedex saying my watch was picked up last night at 9 pm and would be delivered the 25th of this week, so i`m shocked that it shipped after the dates changed to sept. 10th.
Seems like preorders in the UK were shipped early - mine arrived on Friday
Ordered mine from Best Buy. Said pickup or delivery August 27th. It doesn't show the actual date in the order details, but if I select change to ship it says by the 27th. Hopefully that sticks! I'll be pretty ticked if it gets delayed.
Pre-ordered mine 44mm Green Watch4 and the store says shipping on 17th October.
Hopefully, we got early shipping just like you guys.
Oh, for those who wonders, i'm located in Indonesia.
Anyone know if certain stores will have them on the 27th ?
We are less than 2 days here and my Amazon still says October 14
Yup I got mine last week on the 21st August
Ordered from Samsung on the 11th with an expedited delivery before the end of the month. Then mine changed to Sept 15th, but I "chatted" with Samsung this morning and he said it should still get here on the 27th - the original delivery date. I guess we'll see...
I'm in the USA, ordered GW4, Silver LTE 44mm
Amazon now shows out of stock
Soooooo does that mean it has shipped haha
yeah mine was supposed to be delivered today, looks like Fedex screwed the pooch and got stuck in Indianapolis on it was to Michigan , maybe tomorrow
Ordered from Best Buy with a pickup date of August 27th. Saw it was "preparing for pickup" this morning, so I chatted with a rep and he changed the date of pickup to today. Went to the store, watch was right there, but they wouldn't give it to me... They said there's a "street date" of August 27th, which is when stores can put the devices our for sale officially. But mine was an order, not really sure why this had to be an issue? Went from excited to disappointed REAL quick. Whatever, tomorrow is fine. At least it's not delayed.
I bet but anything is better than Amazon not showing anything at all.
I don't get how Samsung can ship them out since the 11th and everyone else has a hard date.
If we can have them tomorrow then why can't Amazon or BB ship yesterday or today
so we can have them on the 27th >?
I may just have to cancel my Amazon and go pick one up at BB then.
Do we have to wait longer? If anybody has received or at least had an update on their order please let us know. Thanks.
johnciaccio said:
Do we have to wait longer? If anybody has received or at least had an update on their order please let us know. Thanks.
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I've been lurking for a while now in this forum, reddit, and twitter and haven't seen anyone mention any movement on the custom colors yet. "Processing" or "Customizing" seems to be where everyone is at right now with a huge chunk of folks with a March 8th, 9th, or 10th delivery date.
With the standard colors shipping and being delivered 4-5 days early for some, I'm a bit surprised and concerned that not even a label has been created yet... for anyone. I think a month is enough time for a custom color and will decide on whether i want to accept the package or refuse depending on Samsung meeting my delivery date (March 8th).
Anyhow, we'll see. I ordered Graphite 256GB on February 9th, but later in the evening due to Samsung making the Pixel 6 pre-order look like a cakewalk.
My order has always said The 8th and says customizing sense the day I ordered it.
johnciaccio said:
My order has always said The 8th and says customizing sense the day I ordered it.
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same here. the only updates i've seen regarding custom dates is some orders getting pushed back. mine has yet to have that happen, but i wouldn't be surprised if it did considering the way this launch started. at that point, i'm out.
Mine said march 8 until Saturday. Got an email Saturday that said it was delayed and that I would get an email with an estimated delivery date when the date was available
shango22 said:
Mine said march 8 until Saturday. Got an email Saturday that said it was delayed and that I would get an email with an estimated delivery date when the date was available
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My friend got the same email.
Guyinlaca said:
My friend got the same email.
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interestingly enough the app still says march 8 delivery. Doubt it's correct given I got the email. However, I'm hoping it's wrong. Samsung has a history of having random ship dates in random places on preorders so neither result would surprise me
Graphite S22 Ultra here, Europe. Ordered a few hours after it was available. I had the delivery scheduled for March 3, contacted support on March 2 since it was still "Undergoing Customization". The day after it was shipped, will be in my hands tomorrow morning (March 7).
Just received an email my order has been delayed. Somehow not surprised.
Red 256GB already delivered in Frankfurt (am Main) in Germany. According to Samsung Chat Support, I will receive my 512GB Red one by the end of this week. Agent said that we can all ignore what the order page says because they skipped some processes to deliver faster and the system does not receive the data it would normally get to show you the actual status.
buddy66 said:
Red 256GB already delivered in Frankfurt (am Main) in Germany. According to Samsung Chat Support, I will receive mine 512GB Red one by the end of this week. Agent said that we can all ignore what the order page says because they skipped some processes to deliver faster and the system does not receive the data it would normally get to show you the actual status.
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So no tracking?
johnciaccio said:
So no tracking?
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Nothing at all. I checked last week, they told me both phones will be shipped on 10.03 (Red Ultra & Violet S22). Now an agent told me that only S22 Violet is ready and the other phone is not. I guess you cannot really extract the right information out of them when they are in such a delivery chaos. The only sure thing is the delivery mail from DHL, which has not reached my postbox yet
Where is everyone one from? I am in Florida. USA. Wonder where it is shipped from and how.
Still nothing. No date since the email that the order will be delayed.
Blue - 256 - USA,MEM
USA Graphite 512GB version, still says April 8th
Graphite 256gb finally shipped will be here on 3/11. Got an email saying it was delayed on 3/5. Then a few days later it changed from customizing to processing. Mine is shipping from Irving, TX. USA
I had pre-ordered the Graphite 512GB and Red 256GB on the 09/02, the Red version was on Customisation Complete until yesterday, while the Graphite version got delivered yesterday. They both had the 10th of March as delivery date since the moment I pre-ordered.
Just received an email stating it would be shipped out the 21st now. At least it's a date.
Nghtmare said:
I had pre-ordered the Graphite 512GB and Red 256GB on the 09/02, the Red version was on Customisation Complete until yesterday, while the Graphite version got delivered yesterday. They both had the 10th of March as delivery date since the moment I pre-ordered.
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They could send your cancelled red order to me. Received 2 more notices that my order has been delayed over 30 days now.
Never going to preorder anything special from Samsung again. The phones where available at Amazon next day delivery as soon as released and available at every retailer.
Terrible way to treat repeat customers. Last 2 phones where purchased direct from them and delivered quickly.
Im in Canada and ordered a red 1TB, my update has said "on the way" since last week.
Reached out to samsung via chat andTwitter and they are useless. Its pretty pathetic it takes this long to get a phone out to customers, makes them look like clowns. Im not even sure i will keep it lol..once you go Fold its hard to go back