Android 12 update, amazon appstore, hearthstone - General Questions and Answers

Hello dear community,
I updated my LG G8S to Android 12 yesterday. After the update, an app (Hearthstone) that I installed via the Amazon Store was no longer available (the icon on the desktop was grayed out, it is no longer listed under the installed apps in the system menu). If I now go to the Amazon Store and open the app there, it offers me to install the app. If I press it, it first downloads the app, but then doesn't install it. I guess because he notices during the installation that the data from the app is still there. In the Amazon Store, he then changes from "install" to "update". I press on it, download again, then nothing. Probably because he notices that the update is somehow already there. Then it changes from "update" to "open". If I then want to open the app, it doesn't work, probably because Android doesn't know anything about the installation. Then the Amazon store jumps back to "install".
Hearthstone can no longer be installed via the Google Playstore, because Google probably also checks that something is still there.
Presumably the solution is simply to unload the rest of the app. But since Android doesn't have the app on the screen, it doesn't work with it. So I would have to do it manually somehow, but I'm afraid that I'll miss something if I just delete a few folders. Can you enlighten me on the best way to do this?
I installed the SD Maid app. This actually recognizes an app called "com.blizzard.wtcg.hearthstone". When I try to uninstall the app with SD Maid I get the message "The app was not found in the list of installed apps." The app still remains in SD Maid's list.
thanks in advance
Alex

Run SD Maid Pro edition to remove orphaned files and invalid file entries.

If you aren't on an Amazon device download Hearthstone app ( 24.6.154818 update ) from APKPURE.

Both didn't help. When I try to install fron apk Android shows an error, that it is conflict with an existing package.

Do a Factory Reset, but before backup your tablet.

xXx yYy said:
Do a Factory Reset, but before backup your tablet.
Click to expand...
Click to collapse
I created an account here as this has to be the worst recommendation ever, doing a factory reset because one app won't install :/
as for the OPs original question, I ended up here as I have the same problem and I too thought there was something wrong with my installation on my device, tried all kinds of cleanup and nothing worked
and stupid me only then thought to check the blizzard forums.... if you look in the known issues post, they are aware there is a problem with the installation from amazon appstore and are working on a fix
24.6 Known Issues
Hello all, Patch 24.6 is now live on desktop and mobile. Follow this post for details on known issues being tracked with this patch. The issues we’re tracking this patch include: • [Resolved] The team is aware that some Amazon users are having issues installing and updating to 24.6, this is...
us.forums.blizzard.com
EDIT: the issue seems to have been fixed on amazon's side now and I was able to fully install and launch the game

__fez said:
I created an account here as this has to be the worst recommendation ever, doing a factory reset because one app won't install :/
as for the OPs original question, I ended up here as I have the same problem and I too thought there was something wrong with my installation on my device, tried all kinds of cleanup and nothing worked
and stupid me only then thought to check the blizzard forums.... if you look in the known issues post, they are aware there is a problem with the installation from amazon appstore and are working on a fix
24.6 Known Issues
Hello all, Patch 24.6 is now live on desktop and mobile. Follow this post for details on known issues being tracked with this patch. The issues we’re tracking this patch include: • [Resolved] The team is aware that some Amazon users are having issues installing and updating to 24.6, this is...
us.forums.blizzard.com
EDIT: the issue seems to have been fixed on amazon's side now and I was able to fully install and launch the game
Click to expand...
Click to collapse
I've been to the blizzard forum of course. There has been an issue, that they told has been solved already, when my problem was still there. So I thought, thats not for me. But yes they posted, that it's solved on saturday and surprisingly it was indeed.

Related

Market acting weird

Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
ifreaker said:
Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
Click to expand...
Click to collapse
Try clearing your data in settings>applications>manage applications>all>scroll down to market and clear data and see if that helps.
If it doesn't work there's a good chance that you really can't download it from your country.
Or
Google did say that the android market will be getting updated in the next couple of weeks and that may be causing the issue.
Sent from my Nexus S using Tapatalk
Yeah I already did that, didn't work.
Looks like I'll have to wait and see what happens.
EDIT:
Ok this is crazy!!! I can't even install ADW! There has to be something seriously wrong!
I've had some issues with the market as well. Are you getting a download unsuccessful error. I fixed this same issue with a new password and a factory reset (I changed my password FIRST!)
Sent from a bird cage, with a swing!
Market Tech support is full of this problem :/
over half of the installed apps don't show in My Apps on the phone
many i can't install, funny thing is doubleTwist via market.android.com gives me that "your device's country" popup, while Market installs it just fine
paid apps i already bought and have on my phone are now marked as not supported and don't show on Market or in My Apps....free don't show in My Apps....meaning no updates to 25 out of 40ish apps installed
Top Paid disappeared from market.android.com....Featured on web and phone now features only 5 apps
whatever they did, they really did it badly
updates, hard resets, any changes to my phone are now not an option until this is fixed :/
This has happened recently in my country(UAE) too. Heaps of previously available FREE apps are now no longer available on the market. Bad enough I can't access paid apps now, I can't access all the best free app. Google has forced me to using this fix for this, use Market Enabler or some other SIM emulation app to trick Market into thinking you're in the US. This requires root. The non-root option is to use an alternative black market(with all the risks).
@babydoll25 no i am unable to even initiate a download.
Google really needs to fix this. A lot of apps I used to be able to install no longer show up in the market and am unable to install from the website either. I don't want to root my phone (not yet anyway) to be able to install free apps. I already tried changing my password but that didn't work and don't think a factory reset will fix it as my brother's Nexus One has the same problem. I think this started happening recently as when I first got my NS I downloaded all these apps. Now they are gone. I find no reason apps like ADW launcher should not be available globally!
Anyone know if Google responded to this issue?

[Q] Market Error: "Purchase Cancelled - Error processing purchase"

This has been driving me nuts. I made my last (successful) purchase without problem about 72 hours ago and ever since then I have been getting this error with any attempt to get a new app either paid or free.
"Purchase Cancelled - Error processing purchase"
I've Google'd it and see it appears many times over the past months. I have tried every "fix" that has been suggested in those messages without any success. I just reinstalled the 3.1 ROM on top of the existing 3.1 install and that didn't help either.
There have been a few instances of it posted in these forums but all those suggestions failed as well. I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
Any suggestions?
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
JCopernicus said:
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
Click to expand...
Click to collapse
I guess you didn't actually READ my OP!
I have been getting this error with any attempt to get a new app either paid or free.
I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
I can't get ANYTHING, including free, paid, local or otherwise. And YES, it works fine from the website. The error is from the MARKET app.
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
johantheolive said:
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
Click to expand...
Click to collapse
Been there, done that .... didn't help. To use the the web interface just select the free or pay app on the web interface and select download. Then go to the Market app on the tablet and search for it and then it will download through the app. You just can't make the initial purchase (or free download) through the app.
JCopernicus said:
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Click to expand...
Click to collapse
Yea, you know what "they" say: "The devil is in the details."
i just got my transformer today and the market worked fine with prime v1.4. then i backed it up and flashed another rom, then restored my backup. Now i'm getting this error too.
edit: I just fixed mine with nvflash by completely reflashing prime 1.4
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Thanks for the link. I just got my TF101 and I can only search or browse for free apps. I can get to paid apps, through tegra zone for example, but I get a message that says either item could not be found or item cannot be downloaded in your country.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
I got a reply from someon at Google stating that they would be investigating my case. They asked for more details on what actions I took to generate the error, I replied back with said details and I'm still waiting for a response.
Right now, since I still don't have anything important on my Tablet I'm switching to a Stock ROM, verified my default country on my Google Apps account and made sure it's set to US (being from Puerto Rico, it was originally set as Puerto Rico), still haven't had any success.
The only way I was able to resolve the problem was to erase all data then reflash the ROM then reload my data. After almost 2 weeks of inability to purchase ANY paid or app or download any free app using the Market app it is now functional again. It failed after my successful purchase of Titanium Backup Pro.
I had Prime 1.5 running perfectly fine but I noticed that a new update came out 8.4.4.11 and I wanted to update to that. Sure enough Clemsyn updated his ROM with .11 so I wiped data via cwm, flashed Clemsyn ROM + Kernel 3a and, before logging into my accounts, I restored with Titanium backup. When I rebooted I noticed I had this market issue.
To resolve the issue I flashed, without wiping data, Prime 1.5 via CMW. Booted. Then went right back into recovery and applied Clemsyns ROM again and now the market is working fine.
New market fixes this issue.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
Will they attempt to unroot your device or mess around with the rom?
I am getting the purchase cancelled error as well on Prime 1.6. Tried reflashing the rom but still the same.
The new market works but would prefer to use the old market. Any ideas?
i remember getting this error when the developer of an app refunded my money, after that i couldnt download jack. i upgraded roms and fixed my issue.
I was having the same issue with my Galaxy Tab 10.1 after I flashed a different rom then restored the older rom. I found the solution and it worked for me after following those steps here:
http://forum.xda-developers.com/showthread.php?t=1185168
It came to me to go into accounts and sync. I looked at it for a moment then clicked my google account and top right clicked remove account. On starting market after wiping market app cache it asked me to log in with password (which it didn't before) that was it, job done!!! Google account restored on tablet and market working great for a good few days now
The solution does not work for me, still can not get free apps.
I had constant Market issues on stock 3.1/3.2, rooted and unrooted. Played with Prime for a bit and things seem to be a little better, then I installed Revolver 2.0 and have had maybe 2-3 very small issues since (just had to hit the back button or exit Market, then reinitiate download). If you're having issues, I'd recommend giving Revolver a try if you're up for it. It'd probably be a good idea to wipe data too.

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

[Q] Google Play Store Force Closing

I've read just about everything I can find on this subject and have yet to find a solution. I am not sure if this is phone specific and since this is my first post, I figured I'd try the general QA forum. So here goes:
This all started when I was looking to unlock my SIM for an upcoming trip to Costa Rica. I have a stock ROM Firmware version 2.2.1. in a Samsung Infuse 4G. I had some other things in mind for later like flashing to a custom ROM, but I wanted to get some of the junk off the phone and get the SIM unlocked first. So feeling a little frisky with the uninstaller of TB, I started getting rid of some of what I thought may have been bloatware....family maps, google books, bar code reader, etc. I don't remember now if play store was one of those apps. I really don't believe I did uninstall it. If it was questionable in any way, I left it installed. But who would care right? I had the whole phone backed up.
Ok, so I see that I needed to be rooted for this. So I followed some QBking77 tutorials on YT. Got the superoneclick application and got it rooted with no problem. Then, I followed the suggestion to get Titanium Backup. I bought the paid version and did an entire backup. In the meantime, superuser updated itself and everything seemed fine. I shut the phone down and came back some hours later to attempt an unlock. After boot, I started TBackup and it was hanging on a message saying searching for license. I restarted the app and it kept hanging. It finally gave me a message to reinstall the Pro version key. Well, I uninstalled it...not knowing any better....and then could not download it from the store. The store still had these apps showing installed and purchased. This is when I began seeing the force close of Play Store app.
Ok...I'm trying to provide detail here and this is why it is so long winded. But I began looking for solutions to this issue all over the place. I saw the solutions to clear the cache and data and force close the app...reboot the phone. That didn't work. I found apk google store files and began trying to install those to the SD card. That wouldn't work. So now I got the big idea to reset to factory. I did that twice and that didn't work. Tried repeating all the suggested solutions after factory reset. That didn't work. I ended up losing my backup from before. So what's left?
I figured I would try to flash the ROM now and get a fresh start with a new OS. Well, it turns out that many of the apps I need like root explorer, need the paid version to modify the recovery files. So I found an app called file expert that is free, but I need to have a paid version to modify root files. I also saw a solution to google play which involved putting the apk file in system/apps. But it won't let me do that either without a paid version.
So I'm stuck and very frustrated. I'm caught in this never ending loop where the files I need require google play to purchase and I can't do anything to get it working.
I don't know if I'm posting in the right forum. I'm all tense about asking questions. But I'm really at the end of my rope here. I probably screwed something up without knowing it. But I see that there are alot of complaints with this force close. But many of those complaints seem to be getting resolved. The last thing I tried was to download vending 3.5.16.apk I've been putting these files on my internal SD card and trying to install from there. This is very frustrating. And it even gets more frustrating when you see the solutions can be to download something from the market. If I could do that, I wouldn't be typing this.
I apologize if this is in the wrong forum. And if you want me to take it somewhere else, I will. But I'm at a point right now where I don't care who yells at me. I'm desperate.
Thanks in advance.
EDIT: And just to clarify, everything else seems to be working. I tried all the google apps (maps, gmail, etc.) My phone works, wifi, camera, etc. I get notifications of updates....and when I accept (or when it's an auto update), google play store starts and force closes. But other than that, the phone seems to have all it's functionality intact. And now, if I go to the store via my pc, it shows all my prvious app history including installs and purchases, but says I have no device.
Same problem here
tested all solutions, but same
help please
ARDV said:
Same problem here
tested all solutions, but same
help please
Click to expand...
Click to collapse
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
try a factory reset, this works all the time for most of the problem.
flash back factory rom
jdjeff said:
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
Click to expand...
Click to collapse
i'll check the video
oyching88 said:
try a factory reset, this works all the time for most of the problem.
flash back factory rom
Click to expand...
Click to collapse
already tried the factory reset
but i can't flash any rom because i don't have clockwork mod for my phone
check this: http://forum.xda-developers.com/showthread.php?p=26581744
Try fixing permissions (recovery mode)
i also faced this problem but i fixed it easily!!
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
first clear the data as well as cache then give it a try
if still doesnt work
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
select uninstall update
and finally ur android market would work!!!!
Get ES file explorer.apk It works like rom manager but completely free. Start there,one of the solutions will work. Also,if you still have titanium backup folder still in your SD card,put the FREE version of the app and see if it'll find your backup. Good luck.
Imetumwa kutoka U8150 kutumia XDA
Keeping within the guidlines of the forum....I want to say "Thanks" to everyone for the responses.
In a haste, I found the vid on youtube that showed the Odin method of reverting back to stock/unbrick. This is what worked for me. I did something stupid with Titanium Backup (I think) and that's what got me into trouble.
All is (still) well, I'm re-rooted with unlock code and got all the apps needed for a flash. I'm reading up on ROM flashing to hopefully get a handle on it. Thinking of trying Zues. Just a little unsure of this backup business....like where to put the backups....my pc?
But with all sincerity....again, thanks for the responses.
I do a double backup,nandroid and titanium. But,you're welcome.
Imetumwa kutoka U8150 kutumia XDA
I have got a solution!
OK, Perhaps you don't want to see a person who has had a solution, Huh. Doesn't matter....
Here's what happened to me: I has updating my Sony Ericsson Xperia Arc S to android 4.0.4 and after doing so found my Google Play Store force closing every time I tried to turn it on. Fortunately, (or perhaps not so fortunately) I had encountered the exact problem before and spent one painful month mulling other the dull fact that it didn't work. When I plucked up the courage to try and fix I found that uninstalling the updates which can be found in Settings > Applications or apps > Manage applications > (locating Google Play Store located under All) Google Play Store > Uninstall updates.
So when I tried to do the same this time, IT DIDN'T WORK. What I gradually found out what I had done was uninstalled Google Play Store because as I had recently updated my whole device, it had worked it's magic on the Play Store. After what seemed like hours getting worked up into a frenzy and searching the web, I found a download link that downloaded the play store back on to my device:
I'm not allowed to write links so on your mobile device search for 4shared and then write Google Play Store.apk into the toolbar making sure the subsection selection is under files (you'll understand once your on the site). You want to pick the one which has the developers name: xurupita_zorro
(Its more convenient to download Google Play Store from your phones inbuilt browser as you wont have to muck around with files... Also, the link requires you to sign up, but I would suggest that you do because it lets you download games and apps for free... but that's irrelevant.
Anyhow, you could always try and download it elsewhere.
Then I opened it up and realised that it too was force closing, and of course you cant install updates on a Google Play Store which never updated. TROLOLOLOLO, not funny.
I Shut Down my phone for a very restless night and when I woke up this morning, I found that it was working fine and I could search the store beautifully!
So, My top tips:
Chillout as things fix themselves normally
Chillout as things fix themselves
Shutdown for the night
try uninstalling updates but be careful if you recently updated device
also the play store can be viewed online
Hope for the best,
Will :highfive:
Don't know what is going on but I can't download app files. Recently updated system on Moto E4 v 7.1.1 and dl's were working.
Tried to download F-Droid and it would not respond. Searched every possibility with no luck. Enabled the proper tab in settings etc. Went to XDA site to try and download an adblocker and it shut down the XDA app after the tab was ena led for settings. This happens on anything I try to do on this app. Immediate closeing of XDA. With any other apk file the thing just does not download. Nothing in the app tray. Just blank. I've tried everything but I'm not an advanced user. This happened once before and I had to reset to factory settings. Would not want to do this again but as they say... whatever
darun083 said:
Don't know what is going on but ......
Click to expand...
Click to collapse
Did you subscribe to a conservative YT channel/website or even watch a video at some point?
Sorry for the delay responding. I don't know what I did but the download problem has been corrected. apk files have successfully installed. I wish I knew specifically what the answer is as I mentioned this happened once before. Thank you all. I'm pleased to be part of this community.

"Unfortunately google play store has stopped": what to do (general)

There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: Part-installed apps: something went wrong part-way through installing an app
Checking: Check in google play; if it says 'downloading' or 'installing' permanently, something is amiss
Solution: Try uninstalling the app (you may be able to reinstall it successfully afterward)
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove something (or use 'mv (dirname) /mnt/external_sd if you have an external sd card with some space). On a file viewer, move or remove relevant directories. You can't avoid this: if your sd card is full, you're definitely going to have to remove something (or move it to your external card) - the system isn't going to work with a full card. USE WITH CARE EITHER WAY. Whatever you remove cannot be retrieved, and removing the wrong thing can make your system or applications misbehave.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good). You may also need to reinstall google play services (thanks jpeg1900)
Or:
"I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again." - Thanks Nephatiu (see below).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
play store error at download
urilabob said:
There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove it. On a file viewer, remove relevant directories. USE WITH CARE EITHER WAY.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
Click to expand...
Click to collapse
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Play Store hanging on download
Ralf-0815 said:
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Click to expand...
Click to collapse
Not sure. I had a similar problem at one time, and eventually discovered it was due to a specific app that had only half-installed itself (perhaps the tab had crashed halfway through the download, not sure, it's lost in the mists of time). Uninstalling that app got over the problem. However it might help someone (perhaps you) if you post the error message that you get on the display (people are likely to google it, so that you might get together with other people with the same problem).
I had issues with the Play Store earlier today and tried clearing the app cache and data to no avail, but found another simple fix. I uninstalled updates from version 3.8.15 back to 3.7.15. Worked like a charm.
Well, my Play Store recently crashed during updates, after which it wouldn't run any longer anymore stating that same message every time I try running it and also every time an app accesses the store for information (which seems to happen when I just open the apps). My sdcard wasn't full, clearing data and cache did nothing, no other data is corrupted, I replaced the market with a fresh copy apk, tried different versions, ... Nothing worked... So, reading the internet, I saw the final solution was to remove and re-add my Google account, but for some reason (not a rational one) I didn't really want to do this, so I went back to CWM recovery mode, reflashed the gapps zip I used the first time and rebooted... Once booted it didn't give me the error I usually get on any other boot since it started crashing, but when I tried running Play Store, it crashed again with the same message... Defeated I went to my Google accounts to remove, at which point (just before doing anything) I noticed the Updates-notification of the Play Store popping up in my notification drawer. I tapped it and Play Store booted, everything works again, and it updated itself back to the latest version, still without any problems.
So in short, if you don't ant to read the entire text:
I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again.
Dunno if this will work for anyone of you, 'cause it depends on the reason it's not working, but this possible solution should not be missing from your list since it worked for at least one person (me).
Greetz,
~ Nephatiu
Hotspot Shield VPN 1.3
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
What does Hotspot Shield VPN 1.3 have to do with Google Play not working?
That is an app which creates a VPN so you can access sites that are locked or not authorized.
Personally I went into Settings than Application Manager, then ALL, then Google Play Store.
After that i cleared all the data, force stopped the app and restarted it again.
It worked nicely.
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
urilabob said:
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Click to expand...
Click to collapse
seems point 3 fixes it for me, but as soon as im back on the play store and starting to download something it just starts over again with the error message. Any ideas?
Not even sure how to describe this one..
Hardware: ASUS ME301T (MeMo Smart Pad 10)
Version: 4.2.1 (10.6.1.29, but it was happening on 10.6.1.25 as well)
Rooted, SuperSU installed for the multi-user support. Aside from that, the device is stock.
Play Store: 4.1.6 (4.0.something factory)
Setup:
2 users
Primary user has 2 Google accounts+FB account
Secondary user has a single Google account
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
I ran into a similar problem. After reading this thread, i tried a few of the suggestions. What ended up working for me was to go to the application manager, got to google play store, uninstall updates, and re install the factory version. Did the same for google play services.
same problem with 4.3.1.1
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
ApeironTsuka said:
N
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
Click to expand...
Click to collapse
No good ones, but just wondering - is there any possibility it's the 43rd app that is the root of the problem? Perhaps its data is corrupted in play's database, and adding another app reveals the problem.
talamir said:
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
Click to expand...
Click to collapse
Just in case you didn't try it, jpeg1900's suggestion of reinstalling google play services (rather than just google play) might be relevant here, in light of it crashing as a background process.
Unfortunately google play store has stopped
hello,
i bought a chinese phone - Vsun i9 but unfortunately it looks that is made for chinese market and google play doesn't work:
Unfortunately google play store has stopped
I had rooted the phone but still don't know how to activate google play
Could you help me and if someone knows if there is a custom rom for this phone to send a link.
thank you in advance!
4.5.10
Is this a bugs?? On note 3 original rom play store version 4.5.10 also has this problem, sometimes clear data on download manager / play service / play store can help, sometimes there is no choice, I remove gmail account and sign in again can help...
Why does this happen? Did google give any answer?
helpful topic
i found this very helpful.. thnks
remove account and work well, after few days the same problem occur again!!!! What happen to android? is it need to wait new google play new update?
I broke it!!!
after trying all the processes, several times
I am running Paranoid Android ROM and just wondered if changing hybrid profile of Google play store was contributing to app crashing?!?
note: I was able to open app but from opening menu could not go into any individual tabs (I.e. "apps") without crashing...
Changing hybrid settings back to lower DPI fixed issue and I have just set to the maximum DPI before app starts crashing
hope this helps others
Limited Relevance
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
If your problem is due to google sites being blocked by a firewall (your company's, your ISP's, your country's, or whatever) this may be helpful. Be aware that you will need a site on the other end, outside the firewall, to route your google play communications.
If that's not your problem, this solution won't help.
Usually you will know - only a few countries block google, it's highly unlikely that a commercial ISP would, and you will know whether you are trying to do updates on your company's network.
There's a host file in system-etc- delete that file and reboot your phone and see if that works..
Sent from my Micromax A110Q using Tapatalk

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