Transfer hidden data from old phone - Google Pixel 3a Questions & Answers

Hi guys,
I cracked my 3a's screen so I've just upgraded, but unfortunately a couple of key apps I use (namely language apps which I have tons of progress on and can't migrate over with their systems) aren't transferring the data over. I've tried adb transfer, I've tried looking in the data folders, no dice. I can see my phone's screen when it's plugged into my PC, but the prospect of trying to root it is scary as if I can't see the screen at any point, I'd basically be stuck, and unlocking the bootloader could potentially delete the data on there anyway depending on the method used (haven't looked into this too much just yet).
Any ideas how to get this data off of the 3a? Thanks in advance!

If in this model whether a USB or BT-connected mouse works, you can perform a standard data transfer via a google account.
Switch to a new Android device - Android Help
You can move your data to a new Android device from another kind of device, or start fresh with your new Android device. Important: Some of these steps work only on Android 10 and up.
support.google.com

ze7zez said:
If in this model whether a USB or BT-connected mouse works, you can perform a standard data transfer via a google account.
Switch to a new Android device - Android Help
You can move your data to a new Android device from another kind of device, or start fresh with your new Android device. Important: Some of these steps work only on Android 10 and up.
support.google.com
Click to expand...
Click to collapse
I've already done that and ADB transfer, only the app itself "transfers" (redownloads off of play store) the app's data itself doesn't transfer.

Just to be clear; this is a non-debuggable app. ADB Backup just results in a 0 byte file. I'm 99% sure I need to root the phone to back this up, but I need to be able to do so while 1. accounting for the blank screen that'll mean I can only see what I'm doing when USB debugging works and 2. without factory resetting the phone in the first place as that'd defeat the whole point.
Any ideas?

Related

[Q] PANIC

If I break forum etiquette in some way please excuse the lapse - this is my first post to any forum. Honestly, it's a bit intimidating but I'm more than a little desperate right now. Near panic would be a better description of my state.
My Droid Incredible is stuck in a continuous boot loop. 24-48 hours after downloading a sleep sound generating app (if this is relevant), I was trying to use a different app and a pop-up stated "internal error" and would not load the app. I tried another and same result. I tried to kill all running apps with advanced app killer and same result. I turned off the phone thinking that it would correct when turning it back on but no luck. Now it just power cycles in a continuous boot loop. There has been no solution through tech support or a store visit. I don't care about the phone. At this point I would like to strap it to a steak and throw it in a lion cage. I do care about the data its holding - none of which is backed up in any way. There is no sd card and no back-up in my gmail account. I need to try and rescue the following data: voice memos from the HTC app, notes from the 3bannana (catch notes) app, photos, videos, apps, bookmarks from the dolphin HD browser and the Android browser, pdf downloads, text messages, call log settings, etc.
I have tried to boot the phone with a sd card installed. I have tried to view the data from a Celebrite machine at the Verizon store - it sees the drive but not the data. I tried to get into a "safe mode" menu by depressing down volume+center click+menu. Nothing has worked.
Is there any desktop software (or any other solution) that would enable me to restore (rescue) the data from the phone while it is in this state?
If there isn't, please just make something up so I can continue for a while in a delusional state of hope and get over this gradually.
Thank you for your wisdom and mercy.
Kandinsky1 said:
If I break forum etiquette in some way please excuse the lapse - this is my first post to any forum. Honestly, it's a bit intimidating but I'm more than a little desperate right now. Near panic would be a better description of my state.
My Droid Incredible is stuck in a continuous boot loop. 24-48 hours after downloading a sleep sound generating app (if this is relevant), I was trying to use a different app and a pop-up stated "internal error" and would not load the app. I tried another and same result. I tried to kill all running apps with advanced app killer and same result. I turned off the phone thinking that it would correct when turning it back on but no luck. Now it just power cycles in a continuous boot loop. There has been no solution through tech support or a store visit. I don't care about the phone. At this point I would like to strap it to a steak and throw it in a lion cage. I do care about the data its holding - none of which is backed up in any way. There is no sd card and no back-up in my gmail account. I need to try and rescue the following data: voice memos from the HTC app, notes from the 3bannana (catch notes) app, photos, videos, apps, bookmarks from the dolphin HD browser and the Android browser, pdf downloads, text messages, call log settings, etc.
I have tried to boot the phone with a sd card installed. I have tried to view the data from a Celebrite machine at the Verizon store - it sees the drive but not the data. I tried to get into a "safe mode" menu by depressing down volume+center click+menu. Nothing has worked.
Is there any desktop software (or any other solution) that would enable me to restore (rescue) the data from the phone while it is in this state?
If there isn't, please just make something up so I can continue for a while in a delusional state of hope and get over this gradually.
Thank you for your wisdom and mercy.
Click to expand...
Click to collapse
If you have a custom recovery image and the partitions aren't corrupt you should be able to recover everything with adb.
If you don't have a custom recovery then it might be impossible to recover anything.
Have you rooted the phone and installed a custom recovery?
With respect to backups - GMail for example is stored in the cloud - so the data on your phone is just a clone - you won't loose your mail - other apps I don't know, you'll have to check each.
If you can't get stable adb access you will need to research a factory reset for your phone which should fix it (but will wipe your data).
djmcnz said:
If you have a custom recovery image and the partitions aren't corrupt you should be able to recover everything with adb.
If you don't have a custom recovery then it might be impossible to recover anything.
Have you rooted the phone and installed a custom recovery?
With respect to backups - GMail for example is stored in the cloud - so the data on your phone is just a clone - you won't loose your mail - other apps I don't know, you'll have to check each.
If you can't get stable adb access you will need to research a factory reset for your phone which should fix it (but will wipe your data).
Click to expand...
Click to collapse
Unfortunately, I have not rooted my droid, have no custom recovery image and don't even know what adb is. As you can tell, I am a complete novice - but a novice in serious trouble if I can't recover the data. When you say stable adb access, what do you mean?
I was hoping to find some type of desktop recovery software that may be able to recognize the drive on the phone and then view and copy the data. Is it possible that this might exist. By the way is there a more appropriate sub-forum to place this post?
Thanks for your help,
Caleb
Kandinsky1 said:
Unfortunately, I have not rooted my droid, have no custom recovery image and don't even know what adb is. As you can tell, I am a complete novice - but a novice in serious trouble if I can't recover the data. When you say stable adb access, what do you mean?
I was hoping to find some type of desktop recovery software that may be able to recognize the drive on the phone and then view and copy the data. Is it possible that this might exist. By the way is there a more appropriate sub-forum to place this post?
Thanks for your help,
Caleb
Click to expand...
Click to collapse
lol ADB is the Android Debugging Bridge - in layman's term, it's a way to gain terminal access to your phone and do several other things with your phone. Mostly for debugging, but can be used for these purposes if you're rooted/installed a custom recovery.
That said, it would be at this point in time, virtually impossible to save your data that hasn't been backed up. Even if you had root, this might have been a bit more accomplishable (though usually a custom recovery never hurt ). If you're REALLY desperate, there might still be a way, though the chances of it working and providing good results is a mixed bag of results.
I'm assuming that if you didn't have an SD card in there in the first place that it has some built-in memory, right? Well, If not, then Catch notes would not have worked as it depends on an SD card to hold backups and (if i believe correctly) notes. Also, I'm assuming that you had some accounts set up on your phone (HTC/Google). If not, then I don't know how you've gone this long without it, but I'm almost positive you did have at least those two. In that case, the voice memos might be saved as well as the call log settings. Contacts might also be synced, so its more of the physical stuff we need to worry (texts/pdfs/bookmarks/pictures/videos)
Now, there are ways to recover using a computer. It all requires that you get your phone to work again (don't throw it to the lions yet!) So, we'll need to try and unbrick it. Follow the instructions here to try and get your phone back into factory state. It's true this will delete all your data, but as you are now, you have even less of a chance of recovering it.
From here, you're going to just skip past the setups and everything. After that, you're going to mount the phone as a disk drive. Now, this is where things can either go really good or really bad for you.
Get a recovery software for Windows, Linux, or Mac here. I honestly prefer Recuva as it has worked well for me in the past and this other program I had to pay for (can't remember the name. Search google and you might find it ;P), but Recuva should serve these purposes well.
The reason why these things work very inconsistently is that when you delete stuff in your phone/computer, they don't actually get "deleted". Rather, they are flagged as "not needed" and is left there until the phone/computer needs more space. It'll search out any flags, then overwrite them. In our case, that will work for and against us. Since we have to rewrite about 1 GB of data to reinstall the system (or was it +- 500 MBs?) we'll have to assume that about that much will be lost to us. That's why usually videos are unrecoverable. They are large and usually take up the most space, so they will be hard to recover if anything.
However, this works out for us as we can recover things like texts, contacts, your color note files, bookmarks, pictures, and whatever else you can dream of with a very high success rate. This is because they are small enough and if they don't get touched, you can probably get them in their original form. However, if parts of it is overwritten (i.e. texts, video) , you'll know cause the texts will have funky characters that dont make sense and the video wont load. Use this to your advantage and recover only small things first. Rule of thumb: if its small and seen by the software, most likely untouched. Grab these first.
I apologize for this really really long post. I just wanted to explain every part to you so you can understand the thinking behind why I'm asking you to do something as delete your precious data. However, like I stated earlier, there is almost 100% chance you won't get everything back and you could still possibly lose all your data should the software not see it. However, I feel this is much better than not having any chance at all and just staring at your phone waiting for it to grow brains and spit out the data in a conveniently-hidden SD card. So, I hope this works for you and if things go well, let me know! =]
~jojojohnson7410
In case hard reset didn't work...
You can follow the following section by clicking here:
How to revert to factory (stock, S-ON, no root):
Get S-ON by flashing THIS FILE (218.5kb) via recovery the same way you would flash a ROM. If you're not on the stock radio, you'll first need to FLASH THE STOCK RADIO. If you don't know how to do this, then you've never flashed off the stock radio, so you're good.
Revert your phone back to the stock, unrooted ROM. You have two options.
Option 1: Download HTC Sync and run the RUU. You can download the RUU HERE (180MB).
Option 2: Download THIS FILE (172.5MB) and place it on the root of your SD card. Reboot your phone into HBOOT (Bootloader, NOT RECOVERY!!!). Once the bootloader checks the image, it will ask you if you want to update. Select Yes and let the update run. After the phone reboots, you will have a stock, factory Droid Incredible running the November update.
Click to expand...
Click to collapse
It's all the way at the top. Do this only if the hard reset didn't work. If you need help using this or encounter any problems, let me know =] (oh, PM me cause sometimes I forget to check >.>)
~jojojohnson7410

broken android screen, some limited remote access, need data backup

Hi guys
Due to unforeseen consequences during a holiday, a beer bottle got dropped on my phone and it cracked the screen. Now I want to take a backup of my photos before I send for repairs and I will appreciate any help I can get! Here are the details:
Phone: Sony Xperia Z3 Compact
Firmware: Stock Sony Kitkat, non rooted
Screen: Cracked, funny colours cannot see anything on the screen and touch does not work
USB Debugging Mode: Off
Wifi: On
Resources Available: OTG cable, AndroidLost is installed (its for finding your lost phone with a multitude of other useful features as well - https://play.google.com/store/apps/details?id=com.androidlost), MHL cable ordered online and on the way...
So firstly, I plugged in the phone to my laptop and could not open the Internal Storage as I had a pattern lock set up. But thankfully, using Androidlost I could unlock the phone remotely (it resets and disables the lock). Once it opened I could see that my internal storage was full (around 11 gigs) and I could browse all my files. I didn't have the time to transfer my files at the time so I thought I will do it later and switched everything off. This happened once more when I accessed it from another laptop but again got interrupted and decided to back it up later.
Now strangely, the third time I tried this (and on multiple laptops now), the Internal Storage is only showing 7.5gb of 11gb used, and when I open it most folders are missing and most files are missing from the folders which are present. It may be some weird issue of MTP or MSC mode or something, not sure.
I've ordered an MHL cable so I can plug in to my TV and see if the files are present if I browse through the phone. Its really weird though, wonder how the files disappeared if they have.
I also tried to access my phone through an Ubuntu machine but was not successful in mounting it.
And I also tried to put in an SD card and browse that through a laptop, and I could do that but the internal storage remained the same.
One path I was following - using Android Lost I can open any app on my phone remotely. I can install any app using Google Play store on a browser. I can figure out the LAN IP address through my router/netscan. Is there any app you think I can install to remotely make my phone an FTP server or something so I can browse my files that way? The only problem is I cannot click 'Start' or anything which most such apps require so once the app is launched everything else must be remote-doable.
Thanks for taking out the time to read this!
ishaang said:
Hi guys
Due to unforeseen consequences during a holiday, a beer bottle got dropped on my phone and it cracked the screen. Now I want to take a backup of my photos before I send for repairs and I will appreciate any help I can get! Here are the details:
Phone: Sony Xperia Z3 Compact
Firmware: Stock Sony Kitkat, non rooted
Screen: Cracked, funny colours cannot see anything on the screen and touch does not work
USB Debugging Mode: Off
Wifi: On
Resources Available: OTG cable, AndroidLost is installed (its for finding your lost phone with a multitude of other useful features as well - https://play.google.com/store/apps/details?id=com.androidlost), MHL cable ordered online and on the way...
So firstly, I plugged in the phone to my laptop and could not open the Internal Storage as I had a pattern lock set up. But thankfully, using Androidlost I could unlock the phone remotely (it resets and disables the lock). Once it opened I could see that my internal storage was full (around 11 gigs) and I could browse all my files. I didn't have the time to transfer my files at the time so I thought I will do it later and switched everything off. This happened once more when I accessed it from another laptop but again got interrupted and decided to back it up later.
Now strangely, the third time I tried this (and on multiple laptops now), the Internal Storage is only showing 7.5gb of 11gb used, and when I open it most folders are missing and most files are missing from the folders which are present. It may be some weird issue of MTP or MSC mode or something, not sure.
I've ordered an MHL cable so I can plug in to my TV and see if the files are present if I browse through the phone. Its really weird though, wonder how the files disappeared if they have.
I also tried to access my phone through an Ubuntu machine but was not successful in mounting it.
And I also tried to put in an SD card and browse that through a laptop, and I could do that but the internal storage remained the same.
One path I was following - using Android Lost I can open any app on my phone remotely. I can install any app using Google Play store on a browser. I can figure out the LAN IP address through my router/netscan. Is there any app you think I can install to remotely make my phone an FTP server or something so I can browse my files that way? The only problem is I cannot click 'Start' or anything which most such apps require so once the app is launched everything else must be remote-doable.
Thanks for taking out the time to read this!
Click to expand...
Click to collapse
Very lengthy question.
So you want to make your phone an FTP server. I have a great solution for that
Install the legendary ES File Explorer from the Play Store
Select Remote Manager from the option, it will turn on WIFI hotspot and also give a FTP address. Just connect your PC with wifi and enter the addresss in any web browser you want
That's all
Hit thanks if helped
Sushant Rohan said:
Very lengthy question.
So you want to make your phone an FTP server. I have a great solution for that
Install the legendary ES File Explorer from the Play Store
Select Remote Manager from the option, it will turn on WIFI hotspot and also give a FTP address. Just connect your PC with wifi and enter the addresss in any web browser you want
That's all
Hit thanks if helped
Click to expand...
Click to collapse
Hi Sushant,
thanks for reading the whole thing and for your suggestion.
I can install ES File Explorer. I can start the app remotely using Android Lost. Problem is, I cannot use my screen so I cannot go to the options and select remote manager.
ishaang said:
Hi Sushant,
thanks for reading the whole thing and for your suggestion.
I can install ES File Explorer. I can start the app remotely using Android Lost. Problem is, I cannot use my screen so I cannot go to the options and select remote manager.
Click to expand...
Click to collapse
i really really want to help OP but i cant think of the name of the app. its something like vlc, vhc, vcl, the point is. you can control the screen remotly over the same wifi network. i think if you could install the app remotly and install it on your computer, you would be able to unclock it remotly because you can see the screen on your computer.
if i remember the name i will post it for you. good luck OP!
Thank you Phurkus! I think you may be referring to VNC.
I found an app called 'VNC Server' that you can connect to using Real VNC on your computer. But after launching this app, it needs me to tap 'On' before it starts so again, no-go.
I'll search around for an app that uses VNC that doesn't require any set up on the android side besides just being installed and launched. Thanks again!

Transfer App Backup in Google Drive to an other phone

Hi guys!
My phones display recently died and therefore cannot be used anymore. Luckyly it still connects to Google and the settings and apps are backed up, at least so I thought. But in fact, when I got my new phone, which is the same model, there was not step during initial setup to transfer data from a previous device (i can see there are available backups in GDrive however). Do you guys know how I can trigger the recovery of the data in Google Drive? It doesn't even copy my settings, nothing. In Backup & Reset Automatic restore is enabled.
I'm really desparate, I just want a working phone and setting all the apps up again is such a major hassle...
And tip or hint would be helpful, thanks!
Also: It's a Moto Z play

Galaxy S5 with broken screen

Hi there.
Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.
The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.
If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.
If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.
Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
MarylinC said:
Hi there.
Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.
The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.
If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.
If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.
Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
Click to expand...
Click to collapse
If you have or can get USB debugging enabled on the device, this tool should work well for you.
https://forum.xda-developers.com/showthread.php?t=2786395
If you never personally enabled USB debugging in the system settings on your device, then it isn't enabled, which means you'll have to get it enabled somehow. There are few ways to get it enabled even with the broken screen, but it very much depends on exactly which model number your S5 is. Look in system settings>about phone>device info>model number or system settings>about phone>hardware info>model number to find your model number, or you can remove the back cover and look behind your battery to find the model number.
I'll try to help as much as your device will allow me.
But first, tell me exactly what kind of data you want to transfer.
Do you mean the usual user data such as pictures and etc..?
Or do you also mean the user settings, info for their various logins/accounts, banking info and deeper more personal or even system info?
Does the user have an active Samung account with the broken device registered in their account? If so, you can try transferring via their Samsung account.
Sent from my LGL84VL using Tapatalk
Thanks for replying Droidriven.
The exact model number is SM-G900F.
Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.
However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.
As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.
I am hoping to transfer as much as I can including apps and user settings, texts, etc.
My brother has not registered for a Samsung account.
MarylinC said:
Thanks for replying Droidriven.
The exact model number is SM-G900F.
Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.
However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.
As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.
I am hoping to transfer as much as I can including apps and user settings, texts, etc.
My brother has not registered for a Samsung account.
Click to expand...
Click to collapse
To enable USB debugging, you can try using one phone as a guide to go through the settings menu. On the broken phone, using the working phone side by side while copying the exact motions and touchs try navigating to system settings>about phone>software info>build number(or wherever build number is located in your device settings, it varies), tap 7-10 times really quickly on the spot where build number is located on the list, if you get it right, you'll enable developer options, from there, using the other phone as a guide, go to system settings>developer options>USB debugging and enable it.
Or, try this tool to get USB debugging enabled while in download mode, and then use Odin to flash TWRP custom recovery instead of the stock firmware as described in the guide, you don't need to flash the firmware, just TWRP if you choose to do so while you are at it, TWRP can be used to backup and transfer the data but involves flashing the other device with TWRP also.
http://www.99mediasector.com/enable-usb-debugging-locked-phone-without-access-setting/
Once you get USB debugging enabled there are options:
1) You can use the tool I linked you earlier.
2) You can use adb to backup the data that you want to keep then use adb to transfer the data to the new device, adb works through a command terminal on PC and requires no touch input, you can do everything by command line if you find/know the correct commands to do what you need, as described in the link below, but you can ignore the stuff about unlocking your bootloader.
https://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351
3) You can flash TWRP custom recovery via Odin and then use TWRP to backup the data that you want to save and then flash TWRP on the device the data is to be transferred to then use TWRP on that device to restore all of the data that you saved onto the new device, if the device that is being replaced via warranty is the exact same device and will be used by the same person, you can completely backup everything on the device and then completely restore all of it on the new device. Just verify that your bootloader is not locked before you flash TWRP, it won't work with a locked bootloader.
4) You can try using Samsung Smartswitch on PC.
Those are just the options I can think of off the top of my head, there may be some other ways, it's just a matter of what you are comfortable with or not.
If you are comfortable with one of these options, I'll try to help you through whatever you need or don't understand. If you choose the stuff that involves flashing the device(s), I need to check some specifics about your device(s) before you do so and I need to be certain you understand how the flash/backup/restore process works in order to make sure that nothing gets messed up or lost/wiped during the process.
Sent from my LGL84VL using Tapatalk
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.
I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
MarylinC said:
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.
I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
Click to expand...
Click to collapse
Good to go, glad to help.
I thought it might, I just wasn't sure about whether USB debugging was required by SmartSwitch, I have never needed to use SmartSwitch so I'm not familiar with its ins and outs.
Sent from my LGL84VL using Tapatalk
No, USB debugging isn't required on smartswitch.
My brother is like a kid with a new toy now that he has his phone back with all his stuff restored and working.
Thank you again.

Stuck in safe mode, can't access data in Samsung Notes

About a year and a half ago, most of my Google Play apps needed to update, but I've accidentally tapped to uninstall them. The most stupid idea I could got, was to restart the phone in order to revoke that miss - since than, phone can't start normally. It always boot in the safe mode, no matter what I've tried. There's always pop-up after loading that says sth alike "there is something preventing your system to start normally. Please backup your data and do factory reset, yadyyada..." I've managed to transfer most files to PC, but I can't access 2 years worth of notes saved somewhere in Samsung Notes. According to this thread, they should be saved in \data\data\com.samsung.android.app.notes but I can't access them, since Android Studio throws error "package not debuggable". I tried using ADB backup, but that will result in 1 KB file (empty), probably because Samsung Notes has parameter allowBackup="false" in its manifest. There was some effort to rewrite it, but mostly failed, since I can't use Linux commands on Windows. There is a chance, that the data is no longer here. All packages seen in Android Studio show size of 4 KB. But when i do space analysis using the files app after loading the safe mode system, it shows to house 11 GB of system data and 12 GB of apps - which I don't have access to.
Is there any way to either crack that Samsung Notes app, or to repair that corupted system? Maybe get some log to see, whats crashing the system? Last resort solution may be rooting it?
Thanks in advance for your help. Mark

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