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Google Pixel No Sound issue

Guys, this issue has been pestering for a month now and I seem to have not found a fix for this yet. I first started to notice the problem with my phone when I was unable to attend the calls, the screen will usually get stuck or i will not be able to swipe up the green button during the call. Even if sometimes I manage to i will be able to hear the other person speak but I wont be able to speak to them. So sometimes once I restart the phone it will seem to work fine for an indefinite period of time and again it starts.
Then things started getting very bad, sometimes during normal device usage, the screen just turns to a monochrome black and white screen ( just as you see when there was no signal on older television sets). And when I switch to the bootloader screen, when I power the device on, I get a very thin green line for an instant on the screen and then the booting sequence starts.
I have made a lot of factory resets and stock image flashing, and by far I noticed one considerably situation, the times when the sound functions fine, the booting sequence where the 4 google dots animation appears and when there is no sound, the booting sequence gets stuck on Google and made by Google screen.
Other observations are during abnormal device behavior, no function related to sound will properly. To elaborate it, Google assistant wont work, videos cannot be played and even the system sounds wont be heard. I am open to suggestions here. Please let me know what can be done to test the phone out. FYI I know there is a problem with the Pixel microphone, but I am not convinced that its the exact problem. Please correct me if I am wrong. Thank you.

Sounds like a hardware defect. RMA if possible.
Sent from my Pixel using XDA Labs

It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.

That's the only way I suppose!...did you get the phone directly from the Google store?...are they accepting phones bought from a retailer?...since I am in Singapore now...Google support is next to nothing here...try contacting them but it's of no use...only when I get to India I will be able to go forward with the replacement!.....but the thing is .... yesterday...I updated the phone to Oreo and the audio stopped working completely....and after repeated switching between safe and normal mode....the speakers are working now...but the microphone is still busted.

This happened to me, I was given a replacement phone from EE UK

Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.

MK1207 said:
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
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hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did

ndiri said:
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
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Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!

MK1207 said:
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
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Click to collapse
well, its been almost an hour the phone wont turn sound back on.

Keep switching it to and out of safe mode...at some point ideally at least the speakers must start lest the microphone. Tried contacting Google about it and no response at all...mine started acting weird only for the past month...I suppose from the Aug months patch update....tried reverting it back to previous stock versions...but I suppose the damage is permanently done

When I contacted google, they told me to send it back to Canada and let someone there give it to google.. which won't happen in my case , my phone also started acting like this after Oreo beta . Now I will restart the phone whenever it happens to get it back working :/

The only reason I am still sticking to this phone is coz of it's camera. Planning to get back to India around December to get this fixed. Support for pixel in Singapore now is next to nothing since it wasn't launched here. I had no problem at all with the Nexus line up but this is kind of a disappointment.

Alaadragonfire said:
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
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Click to collapse
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround

MK1207 said:
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
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Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..

Alaadragonfire said:
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
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Click to collapse
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?

MK1207 said:
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
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Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated

Alaadragonfire said:
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
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Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?

MK1207 said:
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
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Click to collapse
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.

Alaadragonfire said:
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Click to expand...
Click to collapse
Planning to do just that....I may have better luck with a custom kernel...will post an update once I have flashed it.

I had been on the 8.0 beta for a while. Then got 8.0.
Though just 2 days ago, my mic was starting to have issues. Then yesterday, only my speaker phone would work.
Now I can't get any audio/mic except though Bluetooth (I've got a portable speaker with a mic, and Bluetooth on my car.
Contacted Google support. Will be getting a replacement on their warranty.
They didn't tell me this, but I did some searching, and apparently many of the pixels (mostly from the first 3 months of production) had an issue with the soldering of the audio codec. though usage, little bumps here and there, that soldering can get loose. Which explains why my audio and mic were spotty, and within an hour yesterday morning, all aspects of it stopped working.
So, it's a hardware issue.

How to flash device driver binaries? Fix Pixel Mic/Audio issues?

I want to know how do I flash any if the files found on Google's developer site. (https://developers.google.com/android/drivers#sailfish)
It gives *.tgz files.
The reason for this is that my pixel has been cursed with the dreaded mic issue. I hope that flashing a driver image could help restore some functionality. It has now even spread to my speakers, the phone can't produce audio and videos and audio don't play unless through a Bluetooth device. AUX is not functional.
First it was just the mic giving issues and I good just reboot the phone and it would work again for some time. But now rebooting does nothing and now I can't even hear sound to play a video or game. Please help.
Just to give more description I want a way either via fastboot or adb or through the Recovery to install these files, if possible. Would it solve the issue?
Other issues include not being able to swipe to answer calls and the phone freezes if I do. Apps crash sometimes if they require audio output.

Same issue here (Searching for a used dead phone - 2017 manufactured, maybe screen cracked, body damage etc. So that I can replace the mobo as most of them say this is the way to fix it).
I saw some comments in Google forums that ''Android P beta builds'' fixed the issue for some. Wanted to try that, but I am not able to find beta links (As beta is over)
Installing drivers is worth a try.....Even I would like to know

So anybody has any ideas yet? Anything software wise at all?

Try flashing some custom roms and kernels

**FIX** unlock BL, twrp3231, pixeldust 9.0 ROM, magisk 18.1
Hey friends I was having same issue after stock to 9.0 update (with all patches up to today 3-9-19) on my pixel, first it wouldn't read a Sim and I unlocked the bootloader and used adb to fix that by resetting the modems, then less than 24 hours later it dropped the mic and then sound all together (probably with one of the first updates).
So I updated the phone completely and still no mic no audio. Checked xda and only found this thread. Tried 4 times to download the Google fix and every time it failed so I can't say if the adb sideload fix works but I had already prepped the twrp room and magisk files so I proceeded with that after 24 hours and no solution I could find.
Much to my satisfaction as soon as the rom was loaded (pre magisk) i heard audio. Continued to root and came out with sound and mic and mobile data finally! Pixeldust is very nice so far, snappy and lots of options though maybe a more mellow graphic designer for the stock wallpaper is called for!

Donz7733 said:
Same issue here (Searching for a used dead phone - 2017 manufactured, maybe screen cracked, body damage etc. So that I can replace the mobo as most of them say this is the way to fix it).
I saw some comments in Google forums that ''Android P beta builds'' fixed the issue for some. Wanted to try that, but I am not able to find beta links (As beta is over)
Installing drivers is worth a try.....Even I would like to know
Click to expand...
Click to collapse
Looks like you could try Android q beta now if you want
Sent from my Pixel using Tapatalk

thewraith420 said:
Looks like you could try Android q beta now if you want
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Yeah planning to try it out

melchpro said:
**FIX** unlock BL, twrp3231, pixeldust 9.0 ROM, magisk 18.1
Hey friends I was having same issue after stock to 9.0 update (with all patches up to today 3-9-19) on my pixel, first it wouldn't read a Sim and I unlocked the bootloader and used adb to fix that by resetting the modems, then less than 24 hours later it dropped the mic and then sound all together (probably with one of the first updates).
So I updated the phone completely and still no mic no audio. Checked xda and only found this thread. Tried 4 times to download the Google fix and every time it failed so I can't say if the adb sideload fix works but I had already prepped the twrp room and magisk files so I proceeded with that after 24 hours and no solution I could find.
Much to my satisfaction as soon as the rom was loaded (pre magisk) i heard audio. Continued to root and came out with sound and mic and mobile data finally! Pixeldust is very nice so far, snappy and lots of options though maybe a more mellow graphic designer for the stock wallpaper is called for!
Click to expand...
Click to collapse
how do you reset modems ? my pixel dont read a sim

Microphone not working...

My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??

i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
You could try enabling the "Disable USB audio routing" in developer options and see if that works for you. It did work for me
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A couple of days ago one of the CEs here pointed out to me that I needed to enable the setting for wired headphones in Google Settings > Search, Assistant & Voice > Voice > Hands Free and toggle on the ‘wired headset’ setting,
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Change your launcher, for example, on nova launcher, disallow permission to microphone for google app and never let him this permission, do not use google assistant.
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Click to collapse

LaTerminator said:
My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
Click to expand...
Click to collapse
Maybe is a kernel error..but definitely is not a hardware problem. maybe try changing kernels. o downgrading to 7.

since none of the above tricks worked in my case, i booted TWRP to clean the caches. Didn't bring any good result. So i flashed ElementalX Kernel and now i got some kind of a better result, even if it's still weird. Everything works now except incoming calls. I can actively call other persons, use whatsapp or facebook audio calls and all is good. Only if i receive calls, still mic is muted.

I will try everything from above, and hopefully something will actually work and get my Pixel back in life. I will get you updated guys.
Thanks for the support.

toxic_garden said:
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
Click to expand...
Click to collapse
None of those helped so far, i'll try flashing some kernel then...

I discovered that when i try to record with my camera video, it says "Can't record audio. Another app is using the mic." Also when i try to record audio message on Messenger app, as soon as i click on microphone icon it says some error.
Update, my sound and video won't record, both on Youtube or Instagram or any kind of video audio playback.

Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem

LaTerminator said:
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
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Click to collapse
have you tried chaging vendor image, or getting a vendor image from a working pixel?

I installed lineageos 16 without gapps and is working good for hours until installed gapps.

ericksidaroth said:
have you tried chaging vendor image, or getting a vendor image from a working pixel?
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how do i change vendor image actually??

Netflix playback not working on Lineage OS

Hey all,
since I upgraded my tablet to Lineage OS, now 13 Netlfix is just not working.
I can find the app in the Play store and install it etc - that's not the issue ( the device is NOT rooted by the way)
The app will open and the video menus are available, but the issue is with actual video playback.
At best I can maybe get one whole episode of a series to play, but then (at the latest) by the next episode it will get a few minutes in and then it will slowly fade to black and cut back out to the Netflix home menus. Of course, I've tried closing the app, logging out and bag in, dumping app cache and even data, and restarting device but this makes no difference unfortunately.
Issue repeats and repeats no matter what I do.
I think this is an issue with Lineage and Netflix, or at least an issue with custom roms and Netflix.
By the way, even though the device was not rooted at time of having the issue, I tried to use Magisk and Magisk Manager to see if this could solve the problem, but it didn't work.
This is really annoying because tbh Netflix is probably the main thing I use my tablet for!
Anybody got any ideas? Would appreciate any advice!

i think there's some bugs in the rom. i'm using lineage os 17.1 rooted with magisk and my Netflix app works absolutely fine. and when i was using lineage os 16 it was working good no issue at all

ranjodhricky said:
i think there's some bugs in the rom. i'm using lineage os 17.1 rooted with magisk and my Netflix app works absolutely fine. and when i was using lineage os 16 it was working good no issue at all
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Click to collapse
Ah ok, good to know thanks. Unfortunately only Lineage 14 and not higher is available for my device
My tablet is a Samsung Galaxy Tab 2 10.1 (GT-P5110) - I know super old, but that was the reason for using a custom rom in the first place.
I deliberately didn't mention my device before because I still think the issue is more to do with Lineage, and not directly to do with my device.

Question Bluetooth integration fails

Hi, I have been installed custom rom lineage 19.1 on my redmi note 11 pro 5g (veux).
The Bluetooth is working headset/earphones connecting and working normally for audio streaimg like YouTube or any other apps as soon I try to call or receive using any app or phone app, messenger etc, the app becomes unresponsive, even it says phone app unresponsive close or wait window at that point I have no options device freezes and needs to reboot forcefully in order to work.
Any idea?
Baker

Silent14725 said:
Hi, I have been installed custom rom lineage 19.1 on my redmi note 11 pro 5g (veux).
The Bluetooth is working headset/earphones connecting and working normally for audio streaimg like YouTube or any other apps as soon I try to call or receive using any app or phone app, messenger etc, the app becomes unresponsive, even it says phone app unresponsive close or wait window at that point I have no options device freezes and needs to reboot forcefully in order to work.
Any idea?
Baker
Click to expand...
Click to collapse
Pointing out the freeze device means in the background the phone is working the particular app unresponsive error doesn't go away it freezes there

Any non miui rom will have alot of issues. There won't be any help or support until we atleast get a partial functional recovery or official rom releases

You'd have better luck asking the guys who made the ROM instead of creating a thread here. If bluetooth audio worked fine in stock, and it's busted in a custom rom then it's the custom ROM's issue.