Hi all,
I had posted here a year ago when my previous S10e suddenly died and after that learning experience which was that google drive and dropbox didn't automatically backup all folders. This time when my phone died I have all my data and am just disappointed that this second phone died in 15 months. I purchased the previous and current one that just died new. I never went swimming or submerged my phones. First one randomly died while watching zoom, shut down then nothing. The memory was transferred to a donor motherboard and data extracted. This time the phone had a few app crashes suddenly. I removed the app instagram funny enough and reinstalled then it didn't crash. Was using it as normal then suddenly it crashed and started boot looping then crashing. I got to some recovery menu with options, but once I tried turning it off to boot into safe mode it died completely. No clue what is wrong with the 2nd phone. Right now I am just trying to learn what killed the phone and how to prevent it as I ordered another S10e. All have been the same sku S10e black if that matters.
My old S7's never had an issue and neither did my Sony phones. But the second time a phone dies with what I would consider normal use of just web browing, mostly wifi use and occasional photos I don't see how they should fail this spectacularly. What was interesting was the device showed up in windows when boot looping, but my concern was not being able to access the data due to screen lock which is why I tried turning it off to boot into safe mode.
High G impacts; always use a good case to help prevent internal damage from drops. Chiosets can be damaged internally and the BGA chipsets especially with all their solder pads on the bottom are vulnerable to high G loading and board flexing.
Keep phones out of direct sunlight especially when charging.
High intensity microwave and RF can take out a device. ESD can as well but the external inputs are harden however repeated insults of sufficient energy eventually degrade that protection.
Always use the SD card as the data drive (all critical data goes here) then regularly and redundantly back it up to at least 2 hdds that are physically and electronically isolated from each other and the PC.
blackhawk said:
High G impacts; always use a good case to help prevent internal damage from drops. Chiosets can be damaged internally and the BGA chipsets especially with all their solder pads on the bottom are vulnerable to high G loading and board flexing.
Keep phones out of direct sunlight especially when charging.
High intensity microwave and RF can take out a device. ESD can as well but the external inputs are harden however repeated insults of sufficient energy eventually degrade that protection.
Always use the SD card as the data drive (all critical data goes here) then regularly and redundantly back it up to at least 2 hdds that are physically and electronically isolated from each other and the PC.
Click to expand...
Click to collapse
Yes I manually would move everything to the sd card after the first failure where certain folders weren't saving in the sd card. I use a speck case. My S7 I had longer and back then I used to travel more and never had an issue.
S10eandtears said:
Yes I manually would move everything to the sd card after the first failure where certain folders weren't saving in the sd card. I use a speck case. My S7 I had longer and back then I used to travel more and never had an issue.
Click to expand...
Click to collapse
I don't consider most app data critical. Those that I do consider critical like Poweramp or ColorNote allow for complete backup.
If I'm forced to do a factory reset than I believe it's wisest to delete all data that's not critical. One less thing to cause another boot loop...
Lol, I had two back to back boot loops/resets in 3 days prior to this load. 3rd time I made sure it was right Got my Android organized as a result of that fubar.
blackhawk said:
I don't consider most app data critical. Those that I do consider critical like Poweramp or ColorNote allow for complete backup.
If I'm forced to do a factory reset than I believe it's wisest to delete all data that's not critical. One less thing to cause another boot loop...
Lol, I had two back to back boot loops/resets in 3 days prior to this load. 3rd time I made sure it was right Got my Android organized as a result of that fubar.
Click to expand...
Click to collapse
I wish there was an app to backup all files like Apple does. That would be great.
S10eandtears said:
I wish there was an app to backup all files like Apple does. That would be great.
Click to expand...
Click to collapse
I like one that just reliably syncs all files in folders. Samsung's without expandable storage are dysfunctional nightmares that you just know will bite you, again and again. No.
Related
Hello there,
I would like to know if some other users are having issues with tha pictures and video apps and what solutions if any. I received my nre Z3 and from the very first time I started tu use it I'm having serious issues. The issue is that everytime I turn on the phone's camera the phone turns very hot, it also constantly freezes out and the camera app crashes. It happens for pictures and for videos. I already own a Xperia Z1 device and know how to use the camera and settings and knoe that this is not normal. I tested the camera with the lower screen brightness possible and also with and external SD card with the same results. For worsen the situation, after being taking family pictures for the last 2 days, the pictures and videos started to become not accesible nor visibles. At the moment when the pictures were taken they were visible, but after a while, some of them can't be opened anymore. This firstly happened during the afternoon for some pictures taken during the morning, then later, 3 more. It has continued damaging pictures. Right now the device has did the same to 20 pictures and videos from nearly 50 taken. I rebooted the phone, restarted and also reset the phone and it is still showing the same bahavior. This phone has not been rooted and has been kept as it was when received. I never had these issues before with other phones. It is a D6603, running Kernel version 3.4.0-perf-g0961 cdf, build 23.0.A.2.93. Any fixes or suggestions? Is it real that this unit comes with factory unlocked bootloader? Could it be a software issue regardless hardware?
A couple of things in there immediately hinted me about your SD card, I mean not all your issues seems to be that but about the videos and photos been there and then don't is a symptom of a bad sd card.
Just to see what happens put another card, if you don't have it, just remove it and save everything to your internal storage and try a couple of videos and pictures again to see what happens and let us know.
I highly doubt it comes with an unlocked bootloader, but this does sound like a bad SD card. You could also try using a different camera app, although personally I don't think that will help much.
erasat said:
A couple of things in there immediately hinted me about your SD card, I mean not all your issues seems to be that but about the videos and photos been there and then don't is a symptom of a bad sd card.
Just to see what happens put another card, if you don't have it, just remove it and save everything to your internal storage and try a couple of videos and pictures again to see what happens and let us know.
Click to expand...
Click to collapse
I tested with and without the use of an external sd card and I'm having the same issues. At least using the phone's internal memory I haven't lost any more pictures for now. I'll test during the day, but the phone's still getting very very hot and the camera freezes and app crashes.
djmobil2 said:
I tested with and without the use of an external sd card and I'm having the same issues. At least using the phone's internal memory I haven't lost any more pictures for now. I'll test during the day, but the phone's still getting very very hot and the camera freezes and app crashes.
Click to expand...
Click to collapse
That's exactly what I thought, and the reason I wanted to split your issues in 2, it's easy to relate one to the other and confused about it, but now that you know that are 2 separate things it's easier for you to approach it.
First, your SD card may be one of the thousands of fake 32 or 64 GB generic cards around (and even "Branded" ones, China is getting better by day on that department), they behave just like that, I just got another one of these last week, so don't waste any more time on it, it won't never pass from about 4GB of maximum storage, even when in your computer or phone it shows as a 32/64GB card it will allow storage for up to 4GB and then simply begins giving you all those issues.
About your phone getting warmer or hot while in the Camera App, this is an old issue with Sony Devices, it's more common on hot places like for us down here in the Caribbean, the first day I tried my D6633 it did that, I tried it a couple of times and the same, don't ask me how, but it got better, a lot better, to the point that hasn't happened to me again, only thing I did, as far as I can remember was using the Manual modes, and disabling the AR Effects and Fun Apps, the same 2 that while using them was the first time my phone got hot.
YMMV but it worth a try, obviously if you live in a hot weather place, using the 4k video feature will bring you the warning and it's normal that it will get warmer than when using regular features, but other than that, for me, not even a single occurrence after I disabled the AR stuff.
HI
My wife's phone (i9300 galaxy S3) has gone wrong and it went off without battery.
I found a new battery, but it lasted only one day. I thus decided to take it for repair,
as I think that this is the charge connector that is broken, but actually, the tech told me that it was probably the motherboard,
as when it used a tool to plug it to the direct charge ports on the side, the phone only bootlooped.
Thing is:
My wife's phone wasn't using cloud or external SD,
it was not rooted.
I tried some android toolkits to connect it, but odin or adb don't detect it, so I have no chance to try and put some new kernel on it.
It has no recovery mode, and when in download mode (1st screen), it actually doesn't last long before it reboots anyway.
Choosing some option will also make it reboot.
So I think it is failed beyond software repair.
But if you have suggestion for this (the tech was at a small street stall and I don't expect him to be high level, no offense, but he seemed to only perform two repairs, screen and charge flex boards, so not much more able than me if he can't go beyond this), feel free?
So my second question is :
Does anyone know how to retrieve the internal storage of the phone without breaking it, and reinstall it in a working way on a new motherboard?
Or alternatively, on an emmc reader such as those used for raspberry cards and so on? (I don't want to put some link, I don't want my message to be filtered)
The photos on this chip are priceless for us, and I would even pay professional to retrieve these (I would prefer not having to, because money doesn't exactly come cheap to me, but I guess I won't be able to make it alone.
So if you know some repair service in Europe that would be able to perform such task, I would be grateful for your sharing of such knowledge.
I saw an alternative in malaysia, but it feels a little too far for being able to do something in case of problem.
Thanks for your attention and time.
hello,
please i want a solution to get my data from htc u11 after water damaged,
the sea water entered the phone before one month and i sent it to service center but they said it didn't work, after one month i plug the charger and it worked just on the boot screen and stuck there and the buttons are not working , and all the pictures were taken in the service center,
please help me to get the data
Hello there my friend. Sorry to hear that you lost your data. May be its a good lesson and you back it up now to the cloud, and specially when you wet your phone (not waiting a month to it). THERE IS NO PHONE THAT IS 100% WATER SUBMERSIBLE, most of cases is half an hour on non deep normal water.
Not sure in what country you are but that paper seems not to be from HTC. You should send the phone to HTC, and for sure U11 its pretty new, it should be under warranty still.
Back to your main problem. If the phone doesn't boot up, its complicated since the internal memory is encrypted, and you don't have a easy way to access to it not even having your buttons working. Sorry. Easeus (company that make great software for recovery and cloning), has an app for HTC for recovering data, may be you can give it a try: https://www.easeus.com/data-recovery/mobile-device-recovery/htc-data-recovery.htm
From now, try to use free services like google photos or if you have amazon prime the amazon drive that will give you unlimited space for photos backup. Saving photos to SD its better than internal, but if you lose the phone you lose the SD too. Crossed fingers that may be the app can recover something for you.
Assuming the USB port works but the buttons and touchscreen do not, if you can somehow get back to download mode you could try to unlock the bootloader and temp boot a special TWRP pack to dump the data(it would have your encryption password so you'll need to pack it yourself). I'm suggesting unlock and TWRP because it seems like the current ROM is not booting. Most service centers would wipe data before working though, hopefully you aren't that unlucky.
In all honesty it looks to me like the camera board is knackered, which contains the nfc chip and camera hardware.
The fact the phone can get as far as it can is almost promising. You must try to select download mode if your buttons still work. If not then you're stuck. If they do work then try flashing the stock firmware zip from an external sdcard. If it takes then it might boot. Reflashing the same firmware doesn't wipe any data. It just resets the firmware as stock, leaving your apps etc intact.
I believe it is running marshmallow august update, previous to nougat so your internal memory may not be encrypted, as previously stated, unless you encrypted it yourself. You will need the full Marshmallow 2gb update ruu zip, rename to 0pja10000.zip, copy to a class 10 microsd, place in phone and boot to download mode and flash it.
You might get somewhere, you might not. If it fails to flash then the phone is finished. If it flashes but doesn't boot its finished, if it boots BONUS!. There is also the possibility that the phone has been wiped in the store. If so your data may be gone forever BUT.. THERE'S AN APP FOR THAT!!.
Im not specifically promoting this app in any way its just that it is the only one I know of that does this and actually works, "Diskdigger". Its worth trying but it may not have any data to recover and if it does have an sd card in that is 64gb or more.
Only USA and Taiwan have "uh oh protection". A one time unconditional swap for another phone within, i think, 12 months.
Hope this helps.
deftoner said:
Hello there my friend. Sorry to hear that you lost your data. May be its a good lesson and you back it up now to the cloud, and specially when you wet your phone (not waiting a month to it). THERE IS NO PHONE THAT IS 100% WATER SUBMERSIBLE, most of cases is half an hour on non deep normal water.
Not sure in what country you are but that paper seems not to be from HTC. You should send the phone to HTC, and for sure U11 its pretty new, it should be under warranty still.
Back to your main problem. If the phone doesn't boot up, its complicated since the internal memory is encrypted, and you don't have a easy way to access to it not even having your buttons working. Sorry. Easeus (company that make great software for recovery and cloning), has an app for HTC for recovering data, may be you can give it a try: https://www.easeus.com/data-recovery/mobile-device-recovery/htc-data-recovery.htm
From now, try to use free services like google photos or if you have amazon prime the amazon drive that will give you unlimited space for photos backup. Saving photos to SD its better than internal, but if you lose the phone you lose the SD too. Crossed fingers that may be the app can recover something for you.
Click to expand...
Click to collapse
I think comtel is the authorized service provider for HTC phones in the emirates.
deftoner said:
Hello there my friend. Sorry to hear that you lost your data. May be its a good lesson and you back it up now to the cloud, and specially when you wet your phone (not waiting a month to it). THERE IS NO PHONE THAT IS 100% WATER SUBMERSIBLE, most of cases is half an hour on non deep normal water.
Not sure in what country you are but that paper seems not to be from HTC. You should send the phone to HTC, and for sure U11 its pretty new, it should be under warranty still.
Back to your main problem. If the phone doesn't boot up, its complicated since the internal memory is encrypted, and you don't have a easy way to access to it not even having your buttons working. Sorry. Easeus (company that make great software for recovery and cloning), has an app for HTC for recovering data, may be you can give it a try: https://www.easeus.com/data-recovery/mobile-device-recovery/htc-data-recovery.htm
From now, try to use free services like google photos or if you have amazon prime the amazon drive that will give you unlimited space for photos backup. Saving photos to SD its better than internal, but if you lose the phone you lose the SD too. Crossed fingers that may be the app can recover something for you.
Click to expand...
Click to collapse
Thank you
But i sent it to service center htc asked me to send it there
i've seen my story with xz premium many times with others:
(apps closing, phone random restarts, random overheating while idle, increasingly unreliable, etc)
+ details to my case:
- it started to deteriorate after the second sis update since got it (end of 2018)
- used it in a hard cover case that which i believe kept it so hot that damaged part of the memory
- it got so bad that some random app kept crashing continuously rendering the ui unusable till the phone rebooted by itself; giving the "your phone can't be trusted" message at boot, then all over again.
BUT
after testing more stock firmware i found one that is stable,
<<G8141_47.2.A.0.306_1308-9476_R3C>>
the only exception so far: google app can't update
what i believe happened is that this new rom has different structure than previous - therefore the apps/ esential parts got written on the memory in different order avoiding the damaged/ unreliable part of the memory
my question :
is it possible to block a certain amount of memory from being used before flashing the firmware?(say first 10 Gb)
or is it a more realistic scenario that the ram becomes faulty under increasing heat and writes corrupted data at the time of update/ flashing? and just happens that i flashed this last stable rom while the phone was not overheating?
thanks
nevermind my rookie imagination
after i've tried lots of options
(changed battery, placed thermoconducting tape/paste on almost every chip on the motherboard,
different versions of android, etc)
i've baked it :]
more specifically - i put the motherboard in the oven for ~10 minutes
i kid you not - it's been almost 2 months without a freeze / error message/ random restart;
it works flawlessly - including all the sensors;
the only downside is that i ripped the NFC wiring sheet (i don't know exactly how it's named)
the part between the sensor and the socket.
Does anyone know hot to solder these thin conducting sheets?
outofq said:
after i've tried lots of options
(changed battery, placed thermoconducting tape/paste on almost every chip on the motherboard,
different versions of android, etc)
i've baked it :]
more specifically - i put the motherboard in the oven for ~10 minutes
i kid you not - it's been almost 2 months without a freeze / error message/ random restart;
it works flawlessly - including all the sensors;
the only downside is that i ripped the NFC wiring sheet (i don't know exactly how it's named)
the part between the sensor and the socket.
Does anyone know hot to solder these thin conducting sheets?
Click to expand...
Click to collapse
Not worth soldering, you will get a new nfc ribbon/receiver for under 10 bucks mate.
Hello all. I'm in need of help. I recently tried to update my phone to the May update. It says failed update. Error Code:410. I contacted Verizon Wireless 1st. They couldn't fix it. They connected me to Samsung and they told me it was a carrier issue. any ideas on how to fix it.
if you did a phone call when speaking to Samsung, one other way you can try to get help is reporting an issue on Samsung Members app. The app will pull device logs and determine if some function has failed. The key point is to report soon after seeing the issue, so try to reproduce the error and then submit the error using the app.
Really if your Note is running fast, stable and fulfilling it's mission I would leave it's firmware alone. General and security updates are overrated. An update can easily break it or leave you with a lot less then you had.
Android 11 is Android in a no way out high G flat spin; load it and cry a river of tears.
Even outdated Androids systems rarely get nailed by serious malware unless you do something stupid. My stock AT&T Note 10+ is still running Pie on a load that's a year old. Zero issues. I disabled updates almost a year and a half ago because I knew Q would screw it up.
Sometimes updates really screw up the phone locking it down to make future rooting or downgrading impossible.
In reality a rootkit would cause less trouble; it takes me about 2 hours to do a factory reset and bring the phone back to 99% full functionality as long as the SD card data is intact.
Retaining firmware you like to use is more important than any update unless it enhances your user experience. New OSs keep you off balance with a constant learning curve, forcing you to find new solutions and work arounds.
For what? I would waste far more time migrating to Q then a 2 hour reload would cost me. Worse I loss critical functionality.
At least wait a month or more to see if the update blew up other people's phone
Having no control over OTA downloads is dangerous and can lead to a bad flash or trashware you will hate. Fixing it is time consuming and in some cases impossible; disable auto updates.
Use your SD card as a data drive, only the OS, apps, and download folder goes on the internal memory. Keep everything you need for a reload including copies of your apps on the SD card as well your database of music, vids, pics etc.
Back the SD card up redundantly to at least 2 hdds that are physically and electronically isolated from each other. Done