Hey everyone,
I need your help figuring out why my Touch Pro 2 will not enter sleep mode on it's own. For some reason, the back light will dim, but the screen will stay on even though I have all my settings correct in the power management settings. Has anyone experienced this before? I think the fact my phone will not sleep automatically really impacts my battery life as I can barley make it from 7AM-5PM with barely using it much. It use to work fine, but now it doesn't. I've even done a format of the device twice, but still that doesn't seem to fix the issue.
Any help or advice is appreciated.
Not sure what programs you have loaded but try cold boot, see if works. Then check as you add one program at a time.
There is also an option under settings/battery/advanced to force the device to sleep after a period of time.
@ Aspesi4
Did you ever find a solution for this? I'm having the same issue.
I'm not sure when it started as I have a habit of putting the phone to sleep manually before I holster it.
If I lock the phone, the screen will dim, and at intervals, get bright again on its own. If I leave it at the TF Home Screen, it will stay bright and never dim.
I just can't bring myself to hard reset this phone right now . . lol. Maybe when I have more time. For now, I'll keep manually putting the phone to sleep .. . . sort of a muscle memory thing anyway. I wouldn't mind fixing it though, either.
Nope, never solved this problem. Sorry, I think you're on your own on this one.
I have also been experiencing this problem. I just got my Verizon Touch Pro 2 about two weeks ago. I have only added a handful of apps (WinMo MarketPlace, NetFlix Mobile manager, AP Mobile News, WeatherBug, and Shazam. I am pretty sure it was doing this before Shazam.) I think the phone was doing this even before I installed anything on it, but not certain. This is what I noticed;(I had T-Mobile's version and it did not have this issue.) I was amazed that my new Verizon Touch Pro2 was draining its battery life much more quickly than my TMobile version. Then I figured it out; when ever I get any notice on my phone (missed call, text message, phone notification)the screen lights up. This is normal. However, what is not normal is that the screen stays on until I manually acknowledge the notification or I manually hit the sleep button. I have the power management settings to turn off the backlight if not used for 30 sec and to put the phone to sleep after 1 minute. I tested it a few times to see if it would eventually turn off, 1 minute, 3 minute, up to 15 minutes and it still stayed on. . .
htc touch pro 2 won't enter sleep mode
It's the weather program that keeps it awake ...Slider Bar -> Settings -> Data Download Weather -> Uncheck download weather automatically
htc touch pro 2 won't enter sleep mode
"It's the weather program that keeps it awake ...Slider Bar -> Settings -> Data Download Weather -> Uncheck download weather automatically"......
Agreed it is the weather program.
Specifically I turned off my location data collection..... Settings > Location > Improve Location Service (Slide to off). This worked! However out of interest I switched it back on and my backlight still sleeps OK, I just hope this problem doesn't keep randomly popping up.
I'm experiencing the same issue, suddenly...
But when I re-enable the Location option, it won't go into sleep...
Any ideas how to fix this?
bloddy idiots. HTC adds fancy animated auto-downloading weather at GPS location and break the ability to turn the phone on or answer calls! Quietly BRILLIANT!!!!!! idiots.
When I turn on the "Always On" mode in settings the "just two watch hands" mode sputters (flashing a couple of times) on the screen. Within a second or two the full watch screen then reappears. If I set the watch down on a flat surface, a variant of the same thing happens: the two watch hands (only) will appear for a second or two, then sputter and then the screen goes blank. If I use a digital watch face, it's the same thing except it is the numeric time values in black and white that sputter on and off. I have done a factory reset and it didn't help. If I have an app loaded up, same thing: the screen dims, the watch face sputters on then off again and the app lights back up. I called Samsung tech support and they are a complete joke. I thought that in "Always On" mode you would see just the dimmed watch hands and nothing else most when in watch mode. Help!
For me the Always on works fine with Samsung watch faces, however it behaves erratically with custom watch faces.
ColMustard said:
For me the Always on works fine with Samsung watch faces, however it behaves erratically with custom watch faces.
Click to expand...
Click to collapse
Interesting. I've tried it with several of the stock watch faces and with a couple from Mr. Time Maker and they all have the same problem. So, when "Always On" is "On" what happens if you just sit the watch down on a table or something? Does it stay on or does it need to somehow recognize that it is on a wrist? And, do you see just the watch hands when the watch is "idle" and then the full watch screen appears when you lift the phone towards your line of sight? Just trying to get a proper diagnosis here - thanks for your help!
I'm thinking you also have the Wake-up Gesture under the Device setting turned on. If so, these both being turned on can compete with each other. Try turning that off, and see if you like the results. Also, to save battery, the always on watch hands will turn off if the watch senses you set it on a table. Apparently, they will also turn off if you remain still for a prolonged period (30 or 60 minutes?), like laying on a couch or bed.
FitzAusTex said:
I'm thinking you also have the Wake-up Gesture under the Device setting turned on. If so, these both being turned on can compete with each other. Try turning that off, and see if you like the results. Also, to save battery, the always on watch hands will turn off if the watch senses you set it on a table. Apparently, they will also turn off if you remain still for a prolonged period (30 or 60 minutes?), like laying on a couch or bed.
Click to expand...
Click to collapse
I was really hoping that you had the solution - seems logical. Alas, I tried turning off the wake up gesture and am still having the same problem. Thanks so much for taking the time to try to help out,
Intljock said:
When I turn on the "Always On" mode in settings the "just two watch hands" mode sputters (flashing a couple of times) on the screen. Within a second or two the full watch screen then reappears. If I set the watch down on a flat surface, a variant of the same thing happens: the two watch hands (only) will appear for a second or two, then sputter and then the screen goes blank. If I use a digital watch face, it's the same thing except it is the numeric time values in black and white that sputter on and off. I have done a factory reset and it didn't help. If I have an app loaded up, same thing: the screen dims, the watch face sputters on then off again and the app lights back up. I called Samsung tech support and they are a complete joke. I thought that in "Always On" mode you would see just the dimmed watch hands and nothing else most when in watch mode. Help!
Click to expand...
Click to collapse
How would you expect it to behave? I ask because, unless I'm misinterpreting what you are saying, mine does the same thing, but this is how I would expect (and want) it to work.
It seems to me maybe you expect "Always On" model to suppress the display of the full watch screen even the the wake up gesture is enabled and activated. If that is the case, then what you are expecting is inconsistent with the design.
GeorgeP said:
How would you expect it to behave? I ask because, unless I'm misinterpreting what you are saying, mine does the same thing, but this is how I would expect (and want) it to work.
It seems to me maybe you expect "Always On" model to suppress the display of the full watch screen even the the wake up gesture is enabled and activated. If that is the case, then what you are expecting is inconsistent with the design.
Click to expand...
Click to collapse
I think that you were misinterpreting what I was trying to describe. However, now, for whatever reason, I did another factory reset and it is working correctly and as you described. Thanks for taking the time to assist me!
Intljock said:
I think that you were misinterpreting what I was trying to describe. However, now, for whatever reason, I did another factory reset and it is working correctly and as you described. Thanks for taking the time to assist me!
Click to expand...
Click to collapse
Glad it is working correctly.
I wasn't having your problem but I thought mine was fudged too when I was first playing with it. With it in my hands the ambient mode kept going from screen off to dim w/ the hour/minute hands.
I figured out later it tires to sense when you set the watch down. If you are playing with it, it gets confused. If you set it down on a surface, the screen will go off in ambient mode but will keep the screen lit up when wearing it.
I can't say I have the same problem (Regular Model, Don't use Always On Mode) but another possible reason for it to act erratic when its off your wrist is the watch constantly detects your body to make sure it is on you, this comes into play especially for the auto unlock screen feature for your phone as well as when NFC payments through the watch become available.
Same for me, mine is set to "Always On" is "On", "wake up gesture" is Off, watch face is Modern Utility or BALR, I have it on my wrist and I have two issues:
- When I turn my wrist (to look at the watch) it isn't showing the full display. Have to use a button or the "ring" for this. It worked for several days and then it stopped working. I have done a factory reset already. Seemed to work for a few minutes and then it got confused again.
- Occasionally it even doesn't show the watch hands when in "ambient" mode.
My expectations are:
- "Always On" shows watch face, dial and hands, ALWAYS
- "Aways On" is "Off" shows black screen and when looking at the watch is automatically turns on. Some "smart" watch faces show only dials when screen is "Off"
- "wake up gesture" should not have any impact.
Guys (Gals?), if You want to keep the display turned on all the time, just install 'I am alive' app and have it running in the background.
Carl Stoepker said:
Same for me, mine is set to "Always On" is "On", "wake up gesture" is Off, watch face is Modern Utility or BALR, I have it on my wrist and I have two issues:
- When I turn my wrist (to look at the watch) it isn't showing the full display. Have to use a button or the "ring" for this. It worked for several days and then it stopped working. I have done a factory reset already. Seemed to work for a few minutes and then it got confused again.
- Occasionally it even doesn't show the watch hands when in "ambient" mode.
My expectations are:
- "Always On" shows watch face, dial and hands, ALWAYS
- "Aways On" is "Off" shows black screen and when looking at the watch is automatically turns on. Some "smart" watch faces show only dials when screen is "Off"
- "wake up gesture" should not have any impact.
Click to expand...
Click to collapse
There are 3 ways to reset the watch:
1- Light Reset
- Factory Reset
2- with restore previous settings & Apps
3- without restoring previous settings & Apps
Using reset-2 did not fix the "Buggy - Always On" issue
Using reset-3 did fix the "Buggy - Always On" issue.
Carl Stoepker said:
Same for me, mine is set to "Always On" is "On", "wake up gesture" is Off, watch face is Modern Utility or BALR, I have it on my wrist and I have two issues:
- When I turn my wrist (to look at the watch) it isn't showing the full display. Have to use a button or the "ring" for this. It worked for several days and then it stopped working. I have done a factory reset already. Seemed to work for a few minutes and then it got confused again.
- Occasionally it even doesn't show the watch hands when in "ambient" mode.
My expectations are:
- "Always On" shows watch face, dial and hands, ALWAYS
- "Aways On" is "Off" shows black screen and when looking at the watch is automatically turns on. Some "smart" watch faces show only dials when screen is "Off"
- "wake up gesture" should not have any impact.
Click to expand...
Click to collapse
The wake up gesture is initiated by the accelerometer, meaning any movement will wake the watch.
---------- Post added at 08:09 AM ---------- Previous post was at 08:07 AM ----------
Intljock said:
I think that you were misinterpreting what I was trying to describe. However, now, for whatever reason, I did another factory reset and it is working correctly and as you described. Thanks for taking the time to assist me!
Click to expand...
Click to collapse
Glad you got it worked out.
Carl Stoepker said:
My expectations are:
- "Always On" shows watch face, dial and hands, ALWAYS
- "Aways On" is "Off" shows black screen and when looking at the watch is automatically turns on. Some "smart" watch faces show only dials when screen is "Off"
- "wake up gesture" should not have any impact.
Click to expand...
Click to collapse
But that is not how it is supposed to work. "Always On" is suppose to show only hands, except with you use the wake up gesture (and that feature is enabled) at which point it will show hands and full watch face.
GeorgeP said:
But that is not how it is supposed to work. "Always On" is suppose to show only hands, except with you use the wake up gesture (and that feature is enabled) at which point it will show hands and full watch face.
Click to expand...
Click to collapse
Thank You, finally. I said before - just use 'I am alive'. Standard option is not for that...
Just searched and found this thread, had the same issue, turns out the on body detection is the cause, as in if it's not on you it will go off, if you have it on it stays on as in the boring watch hands
Hi guys,
Is there really no way to extend the amount of time the cover screen is active? It seems crazy for the display to turn off in the middle of scrolling a notification!
Cheers,
Ffiren
Agree! Not giving the option to "always on" and "timout" limits the z flip by far!!
how has no one came up with a solution for this?!
I would just like the name of the caller - when it switches to answer or reject I can no longer see who I am rejecting...phone in the pocket it's too late at that point. Very frustrating.
Hey everybody,
from my P6P I was used to being able to navigate my smartphone whilst making a call over the speakers or listening to a voice message over whatsapp.
Now, when doing this, my 7P will again and again shut off the screen because the sensor is triggered. This seens really out of proportion, since it happens far down and only on the left site (i attached an image with the blue trigger zone).
Is this sth you experience as well and can check for me?
Thanks!!
I was also experiencing this annoying issue. It was driving me crazy.
Was able to find a fix though: activate Developers Options and open it. Look for Quick Settings Developers Tiles menu and tap to it. Then tap to Sensors Off to enable it. This will add Sensors Off tile in tiles list in the scroll down top menu of your phone. If you activate (tap on it) it will disable all sensors, proximity sensor included.
The changes will apply immediately so you can do this whilst on phone/video calls and then enable it back after the call. Works like a charm.
Whilst its tempting to leave it disabled all the time, I won't recommend it as it disables all the sensors, for example, automatic screen brightness sensor or auto rotate sensor, so not very convenient.
Yeah, the cut off point is pretty early. I'd recommend using one handed mode to reach for the top of the screen or just trigger speakerphone.
VirtualWaver said:
I was also experiencing this annoying issue. It was driving me crazy.
Was able to find a fix though: activate Developers Options and open it. Look for Quick Settings Developers Tiles menu and tap to it. Then tap to Sensors Off to enable it. This will add Sensors Off tile in tiles list in the scroll down top menu of your phone. If you activate (tap on it) it will disable all sensors, proximity sensor included.
The changes will apply immediately so you can do this whilst on phone/video calls and then enable it back after the call. Works like a charm.
Whilst its tempting to leave it disabled all the time, I won't recommend it as it disables all the sensors, for example, automatic screen brightness sensor or auto rotate sensor, so not very convenient.
Click to expand...
Click to collapse
Nice find and it may help some people some of the time. However, would it not be better to just turn on Screen Attention? YMMV
xflowy said:
Hey everybody,
from my P6P I was used to being able to navigate my smartphone whilst making a call over the speakers or listening to a voice message over whatsapp.
Now, when doing this, my 7P will again and again shut off the screen because the sensor is triggered. This seens really out of proportion, since it happens far down and only on the left site (i attached an image with the blue trigger zone).
Is this sth you experience as well and can check for me?
Thanks!!
Click to expand...
Click to collapse
I had that same issue on the P6P and the P7P. It's annoying