Hi all, did a quick search but couldn't find what I was looking for. Feel free to point me in the right direction if I missed it...
Quick setup: Drowned my original S6 so bought a replacement second-hand, in really good condition. IMEI and such checks out as legit so no concerns about it being a fake.
Fingerprint scanner would NOT work reliably for the first couple of months - would accept new fingerprints OK but just wouldn't recognise them 80% of the time so I went with basic swipe for a while.
Then an update came through and ever since the fp scanner has worked flawlessly.
My issue is, whenever I restart the phone, it asks for my password to unlock instead of fp. That's fine, I know my password HOWEVER it will not accept it.
EVERY single time I restart my phone, I have to use Samsung's FindMyPhone on a nearby PC to unlock the phone. After which, I can reset the fingerprints and password and we're all good until the next time I have to restart (something I do VERY rarely now, because of this issue - if I'm not near a computer at the time, my phone is useless).
Has anyone else encountered this issue/know of a fix?
*Running stock Android 6.0.1. Optus (Australia) firmware, kernel 3.10.61-8829014
I dont know exactly the fix for this bug but if you did a backup, you can try a factory reset.
Hi Everyone, I am in serious problem and require help.
I have OPO and recently it got washed off in rain. Right now there is no display its completely black but gestures are working. I gave it to the service centre but they said that nothing could happen as it may brick the phone as water has entered into motherboard.
I want help to recover some few photos from it as they are of utmost important.. My phone is locked with a scrambled pin lock. If you have any solution to it, please share.
Thank you in Advance
nishantturekar said:
Hi Everyone
Click to expand...
Click to collapse
Hook your phone to computer and let connection be for transferring files.
Then use computer file manager to find your files. Easy.
All you need to do is remember your swipe, then after unlocking swipe down from top for change notification of where to tap to change the connection type.
Prolly find photos of everything online.
Also, you can run adb commands to pull files from your device.
Look how helpful google is:
https://android.stackexchange.com/q...ndroid-if-forgotten-pattern-for-screen-unlock
nishantturekar said:
Hi Everyone, I am in serious problem and require help.
I have OPO and recently it got washed off in rain. Right now there is no display its completely black but gestures are working. I gave it to the service centre but they said that nothing could happen as it may brick the phone as water has entered into motherboard.
I want help to recover some few photos from it as they are of utmost important.. My phone is locked with a scrambled pin lock. If you have any solution to it, please share.
Thank you in Advance
Click to expand...
Click to collapse
The simplest method is to connect one plus one from twrp and transfer all the data
ok so ill explain everything step to step (what happened to phone) please someone help me
so i heard that if you disable bloatware apps (like amazon kindle amazon music etc.) phone could get faster and have more free ram. i did disable everything i could and yes phone got faster but week after i noticed that knock on stoped working...
i searched for it and heard that if i restart my phone it would work again. it didnt help. 2 weeks after second screen STOPED RESPONDING when main was off (second screen was on but did t respond it only showed time i couldn't go to quick settings) when main is on i can use second screen normally and it works as it should. then i noticed that knock off still worked and got confused (knock on isn't working but knock on is). i restarted one more time and heres wtf happened. my phone couldn't read sim card ( got locked to sprint again??? or is it software issue because they told me i my phone is unlocked when i talked to sprint agent) the bloatware apps were gone, HOW ARE THEY EVEN GONE THEY ARE PART OF THE SYSTEM YOU CANT DELETE THEM and fb and messenger were disabled even though i didnt disabled them before factory reset. it still has the second screen and knock on issue. phone otherwise phone still functions but i don't have knock code knock on and second screen when main is turned off and i cant call anyone . to be more specific second factory reset that caused all this **** was done with recovery mode. please help
Hello XDA Community,
I’ve repaired my P40 Pro Display. After the Repair i´ve noticed that the Fingerprint Option Disappeared from the settings. I already did an Factory Reset, and also checked the connections on the Mainboard. Unfortunately it did not help. Does anyone now what I can do? I am thankful for any help.
Hi everyone. I have an issues with my fingerprint sensor on my device (XQ-AS72,Android11 : 58.1.A.5.441) It's stopped working. When i'm trying to use it, i get a message like : "wipe the fingerprint sensor and try again". So, my hands are clean and the fingerprint sensor too.
I've checked a service test fingerprint sensor from service menu and i've got a message that sensor is not ok. I've tried to boot in safe menu-same problem. I've tried to make a factory reset for a few times. Sometimes it's start working correctly,but not for a long time. When it works, i can see in service test a message that sensor is ok. After the last factory reset, i even can't add a new fingerprint, but if my phone will be off for a few hours, it works, for a few time. Looks like it's a firmware problem, isn't it?
Any ideas to fix it? Thanks.
P.S. I did nothing with my firmware, bootloader, etc. Stock version.
Same thing here, I have receive the last update few days ago : 58.1.A.5.507 on my device : XQ-AS72. Since the update I had have few message when unlocking through fingerprint sensor : "wipe the fingerprint sensor and try again" but fingers and sensor are clean, it was working though. But now this morning my device wont accept any fingerprint anymore. I have restart it in safe mode (doesnt know that mode exist before btw), and try to use fingerprint sensor, message appear : "wipe the fingerprint sensor and try again" in a loop then new message "retry in 30sec" and samething again and again. So my fingerprint doesnt work anymore.
Furthermore : Since a few days I have noticed a battery drain, and trying to understood whats use so much battery, now I thinks it's all came from the fingerprint reader.
If you have any ideas, let me know
I have the same problem and I guess it's related to the latest update. I'm running 58.1.A.5.507.
The problem seems to disappear when the phone is cold like leaving it in the car while you're shopping. As soon as it's up to operating temperature, the sensor just dies.
A factory reset didn't helped either.
I've found this post, but for another model with the same problem.
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Seems like a bad news...
Anyway, my device is under a warranty my device is under warranty, so I took it to the service.
Thx for the link. Service Menü reports a faulty fpr. I'll try it again when the device is cold.
Well, as I mentioned before, when the device is cold the sensor works just fine.
I left the device for 15 minutes in the fridge , took it out and it unlocked without problems.
Then I went into the service menu to test the fingerprint sensor. As exoected, it passed the test.
I'm no expert but there might to be a resistance problem with the sensor.
Well, you are lucky, cause when I'm trying to test the fingerprint from a service menu, I usually get an error that sensor is not ok
zepherus705 said:
Well, you are lucky, cause when I'm trying to test the fingerprint from a service menu, I usually get an error that sensor is not ok
Click to expand...
Click to collapse
It didn't last long
I repeated the test when the device is warm (while charging). And it failed again
Could you try the test again when the device is cold? Put it in the fridge for 15 minutes. No need to turn it off.
Like I said before, I gave the phone for repair under warranty and now I'm waiting for the result
But I remember, that it's worked fine sometimes, for a few minutes after reboot,or a factory reset...
There is another solution-you can try to install the last version of Android 10,to check is it a software problem or not, if your device warranty was gone. It's not hard
zepherus705 said:
Like I said before, I gave the phone for repair under warranty and now I'm waiting for the result
But I remember, that it's worked fine sometimes, for a few minutes after reboot,or a factory reset...
There is another solution-you can try to install the last version of Android 10,to check is it a software problem or not, if your device warranty was gone. It's not hard
Click to expand...
Click to collapse
yes, but how ?
Just got a chat with sony support, for my felow Canadian people, there is only one repair store in Canada :
SBE CA Repair Center
Address: 2300 Hogan Drive Mississauga, Ontario,Canada L5N 0C8
Phone: (647) 497-7725
Website: N/A
Email: [email protected]
Hours: 8:00 am ET - 8:00 pm ET - Monday to Friday
I will contact them.
freestyll said:
Just got a chat with sony support, for my felow Canadian people, there is only one repair store in Canada :
SBE CA Repair Center
Address: 2300 Hogan Drive Mississauga, Ontario,Canada L5N 0C8
Phone: (647) 497-7725
Website: N/A
Email: [email protected]
Hours: 8:00 am ET - 8:00 pm ET - Monday to Friday
I will contact them.
Click to expand...
Click to collapse
Didn't even know Sony had a Service Center in Canada, and it's not far from where I live!