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I have just purchased an Optimus 3d and hate to be the first to report having random reboots especially while copying large data from internal SD to the external one (per 3 trial to copy an +300MB file to the external SD i have 2 reboots). The phone seems stable while plugged in (both AC or USB) though. Problem usually occurs while the screen off. I have it 3-4 times a day while not copying a file.
These are the things I've done to see if the problem would be fixed with no luck.
- Installing different ROMs (v10b, v10d and v10e all custom)
- Factory reset (to make sure no 3rd party app cause this)
- Trying different SD card (using no external SD seems to decrease the reboots, but they still exist )
Now trying to use an official ROM and will see if the problem will be fixed.
Edit: Tried with the official v10d, and still the same
Any suggestions?
[FIX]: The GB update fixes the problem
Am I the only one having this issue?
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
mmace said:
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
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Sorry to hear that.
I was among the lucky ones when purchased the Optimus 2x. It was perfect without any issues. And now, just paid my due
could be a faulty phone, had mine since july 1, and hasn't rebooted once, even with all the mods etc
Noticed mine rebooted by itself yesterday,1st time i know of,i have had the phone for a few weeks now,hope it doesnt start doing it regularly..
I've had one or two sleep of death and one or two reboots during the month+ I've had it, nothing major but I think LG got something messy in their ROM just like with the O2X, hopefully it wont turn out to be a hardware fault.
Ive had mine reboot randomly too P925g(rogers/thrill version) also once and a while all my bars will drop and i will have no signal couple minutes later and its back up
I get 2-3 random reboots per day lately
Quick question, do you have Bluetooth switched on when it's doing this?
Lagamorph said:
Quick question, do you have Bluetooth switched on when it's doing this?
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No, bluetooth always disabled in my case...
Im thinking that its a hardware fault
Sent from my LG-P920 using XDA Premium App
not happened to me once ?
i have had the phone since 3 days before it was released in the uk ..
i have most roms and all seem to work well i even tries copying a file bigger than 300 mb between memory cards and no reboot either ... so i have no idea ...
this is interesting as i am having the same issue as well. but mine isnt rebooting.. its turning off completely. i come to see the phone and its off.
only had it for like 4 days now!
Maybe your SIM card is corrupted??
Try with another.
same problem
I had the same problem. I can tell you that you can't fix it by yourself. Your phone is broken. I used the LG VIP service to get a new phone and problems are over now. This is a hardware problem. Will never fix by reset or re install. Tip. Don't use the guarantee service of your provider but do it via LG. The most providers will keep your phone and send him back without doing anything on it because the problems is not when you turn your phone on. Good luck.
i suspect a sim card issue as well. mine currently randomly shuts off completely... i've seem issues with bad sim cards causing reboots ... but again mine shuts off so ...
I'm having the same problem with mine, I've replied to a thread on LG's forums and now I've sent LG a email because I'm starting to get worried about the phone. I've had problems with signal but after a long talk with T-Mobile CS I managed to fix the problem where I couldn't access internet when not at home on wifi, it was set to use orange signal instead of T-mobile all the time hehe.
I'm wondering how would a sim card cause a phone to reboot? I've been using phones for several years and the only problem a sim card has caused is no signal and in old days loosing contacts.
I was thinking it might be a over heating problem but then since it always does it when it's doing nothing and I'm nowhere near the phone I'm not sure it is.
Well, actually this problem found me!
When I've changed the rom for first time, I got this problem moments after first flash. Now, I've switched to V10j, and today when my phone was connected to Car Kit through bluetooth the phone restarted, I made reconnection and the phone restarted again, then I made wipe for data and cashe(For first time), but when I connect it again I got the same problem.
Now, I will see, if it keeps happening, I will use LG Tool to recover.
Edit: I did what I said and evrything goes fine.
I used to have 3-5 reboots a day, but only when phone is NOT connected to usb, charger or pc, dont matter.
Now it's gone up to a reboot every 20-30 minutes, still ONLY when usb is connected, when it's connected it can connect for ages it seems.
The major thing that changed in my phone is the 10k update that came in about a week ago or so, but I cant really recall if the up in problems started just than, as most of the time i'm using my phone through OSP.
First i thought the problem didnt occur when the phone was running any program (eg. in my car i usually have heytell app running) but tests proved me wrong.
other odd things are that recently i cannot do updates or download thru market anymore over wifi, i have to turn wifi off or else it will result in an update or download error. Strangely enough the phone software came in thru wifi no problem.
Tech support suggested a hard reset of the phone, but i read now that this dont solve the problem, i'm not looking forward to a resetm because when I do a full backup thru lg suite, and it dont work either, gives me an error with 0/8 back items finished and telling me that not backed up items are removed from the the restore list (jeay!).
any suggestions are wellcome!
Just got my phone back from service, I was assured by LG that they have tested the phone and the phone is fine, I checked the firmware on the phone and it is V10B, I was told that they (LG service center) don't have the V10J,what rubbish!!! I will have to upgrade the phone myself, so I did, I installed all my apps, NO ROOTING, my wifi is set on never, I know some PPL have been suggesting to switch it off, well, I paid $738,00 for a smartphone, if I can't use the smart features of the phone then what is the use gettnig a smart phone? anyways, I put a web cam on the phone to record, this morning I went through the footage, the phone has restarted 4 times, I started the recording at 11:00 pm, at the 3:05 am one restart, then at 4:08 am, 4:16 and finally at 6:15 am, this is a major fault in this phone that is supposed to be top notch, I will be calling the service center today to see what excuse I will be getting. I have wasted hours in installing re installing and trying fix a problem that should not be even there, also taking the time off to take the phone to service and then to pick it up.
problem solved
Same happened to me in the past and now, well I have to live with it. "Black Screen of Death"
I tried upgrade the radio, and it seems to occur less often and has never happened if I use Energy Titanium 21916 (the version without sense).
It especially happens very often if I use beautiful roms, the eye candy ones sense 2.5 29022.
It happen to all the lovely roms from Mighty, Energy, Sharkie I really would love to use.
The only rom recommend you is the Energy Titanium 21916, though it does not look pro like other glossy ones but it's the most mighty.
One thing you may try is to set it to just CDMA or GSM and at the same time use Bandswitch 2.9 and just force it to stick to what you ask it to do (UMITS or 3G). I do this and it seems to solve the probem.
Good luck
loithuxua said:
I tried upgrade the radio, and it seems to occur less often and has never happened if I use Energy Titanium 21916 (the version without sense).
One thing you may try is to set it to just CDMA or GSM and at the same time use Bandswitch 2.9 and just force it to stick to what you ask it to do (UMITS or 3G). I do this and it seems to solve the probem.
Good luck
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Click to collapse
I'm currently using energy titanium 21916. It's still happened to me. Though now it no longer freezes on the standby screen, instead it will not allow me to lock the screen (turns back on again straight away) and no other applications will launch. Effectively requiring me to remove the battery
Bandswitch 2.9 is not free, what does it do exactly? just force a certain frequency?
I found a setting in the rom somewhere to force GSM & 900+2100mhz frequency though it hasn't seemed to help.
I have the exact same issue. Mine started on 8/26 right after I dropped my phone. I've been using XDAndroid as well as this is the only way the phone works properly. As soon as the screen shuts off in Windows, it will not come back on no matter what I try, but everything else works including answering/redialing/ending calls. I'm assuming it's some type of file corruption somewhere since the battery popped out when it fell (which has happened many times). The issue was present from the first power on after the drop. Hopefully someone has an answer to how this can be fixed. Won't matter much if we get a NAND update soon!
thought I should post an update, i've stuck with energy rom titanium 6.1 for now and thus far its been ok. I've not had it freeze after standby, rather it'll refuse to turn the screen off (comes straight back on). But thats because the phone is busy doing whatever it does. If I wait a few seconds it's usually ok
This is still usually caused by the phone after a call, whereby it may hang for some seconds or a minute. I know its not the most ideal solution but it may help narrow down a possible cause. It may or may not be the radio itself at fault but if it is, the freezing is rather a result of the OS. Perhaps the radio is sending something and titanium is able to process whatever it is (albeit slowly) whereas other roms just tend to get stuck on it
I know its not the most ideal solution but giving energy rom titanium a go might be worthwhile if your phone is as crucial to you as it is to me. Besides, i'm actually quite happy with titanium now, it's certainly A LOT faster than sense. And with a drop down menu vs regular start screen it's more intuitive and faster to get around as well
The problem's solved with 6.1 version with SPB mobile shell. Phone works fine now.
Well, I've been using my Oneplus since a pretty long time, and I decided to list all the issues I have since I got it. It's pretty long so stay sitted.
- Ghost touches on touchscreen.
- Touch screen becoming suddently unresponsive.
- Never could manually select my carrier.
- Never could connect to carrier network.
- Never could download MMS.
- Never could connect to LTE/4G, even though the APN was correctly set up.
- Camera freezes randomly.
- Phone keeps waking up for no reason (the touch to wake keeps getting triggered, certainly a ghost touch issue).
- Photos are pretty bad, stabilisation sucks.
- Call app keeps randomly crashing, only solution to use it again is to reboot the phone.
- Messages app keeps randomly crashing, only solution to use it again is to reboot the phone.
- Random system crashes (something similar to a segfault somewhere in the UI management code).
- High battery drain (I mean, REALLY high, like, "a full battery in half a day" high !).
- SMS sending/receiving fails very often.
- GPS fixe is unreliable, it keeps draging my position over the whole town and never settles.
- Compass is unreliable, according to it, I keep spinning around, even after a recalibration.
I guess that's about it, I am missing some, but that's already pretty long.
I tried everything and made a clean install after each update to be sure, and the problems kept on adding onto each others.
The only thing that could explain that could be very poor build quality and Cyanogen mod's team incompetence (yeah, these guys really can't code properly, putting their ROM on the phone was a big mistake from OnePlus).
I would like to precise that I treated the phone very well, it never fell down, it doesn't even have a little scratch. It really feels like using one of those counterfeit phones, even though I got it from the official online store.
How many of these issues did you have ? And if you did, how did you fixe it (if you could ever fixe them) ?
There's something pretty wrong with your phone, it shouldn't act like that. You need to provide some more information.
What build are you on?
Is your bootloader unlocked?
Do you have a custom recovery?
Have you modified it in any way?
What was the last update you took and how did you apply it?
I have similar things happening to mine.
I've treated it well with no major damage to the phone.
After having it from a year and a month I've noticed that it's started. I've updated normally through OTA to CM12.1-YOG4PAS1N0.
Never rooted ( really considering it now, was very lazy haha ), never customised just kept all stock.
The problems I am having that really are concerning me :
- Very high battery drain (doesn't last 4-5 hours at most).
- Very high CPU usage (and hence the phone getting quite hot) thought it was the google play services bug, didn't change when I applied the changes.
- SMS taking a while to send (between 1.5~2 minutes for a message to send).
I'm thinking of factory restoring my phone, just want to find something decent to back my important data up (e.g. sms, some app data) [anyone welcome to suggest anything, I'm still looking].
If I factory reset I will post any results of what happens.
As I've stated in another forum thread started by the above user, I have had a lot of the aformentioned problems and worse.
We've both described our issues in that thread and as I've stated I'm growing so weary. I had my PC fail on me last year and spent all year chasing warranties and RMA's and having to coax companies, who are legally bound to do what I am having to beg and threaten before they do it. Then this year I get a defective OnePlus One and One Plus themselves ignore, deflect, delay and misdirect me. I've had the phone 10 months now and I've been complaining and fighting for 6 months with the above problems and I was only just offered an RMA (or RRR as they call it) this month. That's 6 months of begging, pleading and then demanding. Safe to say I have sought third party legal advice and will be taking this as far as it can go.
I would make contact with them as soon as you can regarding these issues or they will only use that against you.
Since Android 10 dropped, if anyone notices any bugs or issues I figured it would be good to make a thread about them. Been using Android 10 since it dropped, and one issue that I have noticed is my signal is more sloppy and inconsistent which may be a radio issue. I am using Sprint, but the signal has been more spotty and the reception overall has declined.
Biggest issue, battery drained so fast after update. Standby mode eat up more juice compare to Android 9. 9 was giving me 6-7 hrs SOT now it's just about 3-4 hrs SOT. Few apps which were using battery percentage half of it's usage time now using double battery.look like apps are not yet optimized for Android 10.
omky_b4u said:
Biggest issue, battery drained so fast after update. Standby mode eat up more juice compare to Android 9. 9 was giving me 6-7 hrs SOT now it's just about 3-4 hrs SOT. Few apps which were using battery percentage half of it's usage time now using double battery.look like apps are not yet optimized for Android 10.
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Click to collapse
I've had that too, but it's not too significant, and i wouldn't worry about it for the first few days while things optimize but i also noticed slight battery drain.
Been trying to update the signals. The radio is definitely having issues for my carrier.
Pixel 3 in the Call Application, my screen goes black after call in connected and I can't seem to get the screen to become active again until call is over and I hit the power button twice. This just started after an OTA update to 10...
I updated to 10 OTA and since updating my wifi calling isn't working. Whenever I try to toggle it, it just says that it's unavailable and to try again later. I haven't performed a factory reset because it's always such a pain to do that (especially with all the accounts I have using 2FA w/ Google Authenticator).
My cell/data reception has also been significantly decreased, according to my little indicator in the notifications.
Anybody else having these issues?
My reception has always been poor with this phone so I cannot confirm our deny that it's worse on Android 10 stable.
However I ota updated from final beta to stable 10 and my phone randomly goes home while I'm using it. Really annoying when having an app open to have the home screen constantly appear.
Personally I'm having between 2 and 3 hours of SOT, and always had those stats on Android 9 too, for very basic using (no calls, no gaming, no videos, slight browsing, few SMS, etc). Hope battery will be much better for the Pixel 4...
I forgot about this. My phone initially also got stuck on the boot screen. I was like oh great here we go. Apparently it's an issue. Android 10 appears to still be in beta mode despite being released as stable.
https://bgr.com/2019/09/05/android-10-update-for-pixel-phones-sensors-bug-explained/amp/
Unbeliavable, how google tries to force you towards its search engine!! I could probably get used to thr new gestures, but not to that notorious search bar!! There is no reason to block all Launchers from working with gestures. I hope somebody will soon hack that!
you are furthering probably biggest bug of Q (not affecting everyone though, but many people)
https://forum.xda-developers.com/pixel-3-xl/how-to/android-10-sensors-bug-t3964904
As I said in another thread, I have not been able to flash the factory image of either the .019 or .020 firmware. I've been doing the method of running the flash.bat file minus "-w" to prevent it from wiping my phone, using the latest SDK Platform Tools and after trying both they both cause a bootloop. My phone will attempt to boot up 2 different times and fail (assuming once for each partition, A & B?) then go back to fastboot mode.
Considering this other major bug with the sensors now not working, I guess holding off may actually a good thing for me for now.
Toronadian said:
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Considering this other major bug with the sensors now not working, I guess holding off may actually a good thing for me for now.
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i would definitively if i were you. not everyone is affected but some are so...
Sensors bug fixed thanks to great teamwork of many members in this forum! Solution available in sensors bug thread!!
Had no issue with sensors but am stock unrooted since the phone was purchased. From that link it appears it may be a rooting issue. I'm surprised that that it didn't go away though after wiping and reflashing stock images and relocking the bootloader
mikeprius said:
Had no issue with sensors but am stock unrooted since the phone was purchased. From that link it appears it may be a rooting issue. I'm surprised that that it didn't go away though after wiping and reflashing stock images and relocking the bootloader
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still nobody knows what caused it but according to some users it seems it happened also for people who never modified their phones (people with not unlockable bl)
It's weird, this sensor bug everyone is having i never once had sth like that, flashed the official q factory image from beta 6 via the tool-all-in-one app. What i was thinking is, does the phone have different hardware revisions ? I am with the initial rev and can't tell
Gotten at least 3 random reboots since taking. Anyone else getting periodic recent app switching freezing or random reboots?
Hello.
I have the freeze too. Random freezing from the notification. Freezing with the recent app. Sometime black wallpaper with Nova Launcher.
The Q is with bug who don't have the beta or Android 9....
mikeprius said:
Gotten at least 3 random reboots since taking. Anyone else getting periodic recent app switching freezing or random reboots?
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Yes, I've had a few random reboots since updating. It's been happening randomly in Google maps, YouTube, etc. I don't really want to factory reset unless I have to though.
Hey guys here is an android 10 bug on my Verizon pixel 3, when I goto the recent apps and try to clear them they will all get cleared and then when I go back to it they are all still there. Anyone else having this problem?
Im using google Launcher, and when I change the gestures sometime they all clear for good but sometimes they still won't until I restart the phone.
Hi there,
Have something that botheres me for a while.
My daughter's S7 started overheating not long ago and it seems to get worse every day.
Random reboots every few hours. I was next to her whrn watching a live stream and the video stopped and the audio glitched (buzzzzzzz) just before the phone restarted again. Is this the end or a software reboot can fix that? Or probably a new battery?
Still using the original software version. There has never been unlocked or installed a custom build. Of course its out of warranty long time ago.
Thanks for your help in advance.
cyberdejy said:
Hi there,
Have something that botheres me for a while.
My daughter's S7 started overheating not long ago and it seems to get worse every day.
Random reboots every few hours. I was next to her whrn watching a live stream and the video stopped and the audio glitched (buzzzzzzz) just before the phone restarted again. Is this the end or a software reboot can fix that? Or probably a new battery?
Still using the original software version. There has never been unlocked or installed a custom build. Of course its out of warranty long time ago.
Thanks for your help in advance.
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Click to collapse
I wouldn't worry, it'll probably explode while you're asleep taking the whole neighbourhood with it.
So the answer is, as device firmware is updated so are the apps you use, which demand ever more CPU resource and battery power. This will be the primary cause of the excessive battery drain and hence extra heat on an older model. Of course there's the fact that eventually a rechargable battery will start behaving crazy the older it gets. They are only supposed to function correctly for 500 recharge cycles, after that all manner of craziness happens.
A temp fix would be to check the firmware is the lastest version which goes someway to correct these issues, but eventually nothing will remove the need for a battery change or new phone i'm afraid. Like most electronics they simply arent build to last.
You could also flash a custom ROM and only have the apps you want but that's a different conversation.
Thanks for the reply ?.
I guess you're right. Its like trying to run a compatible game on an old PC while using the video and cpu on their maximum capacity all the time.
I'll look for a light custom rom. Done that many times to some of my older phones so I think I'll manage to install one. Thanks again for the above