Hi everyone,
I have a problem with Internet Explorer on my HD7
Since yesterday, Internet Explorer refuses to open from the start screen or Apps list. Clicking on web links in emails does not work, clicking on pinned web pages does not work. Live tiles, Emails, RSS feeds, texts, Phone calls etc. work as expected. I have downloaded several third party browsers which work as expected.
I have checked using 3G and Wifi connections, and soft reset multiple times to no avail
I have searched and have not seen anyone else reporting this problem which leads me to suspect it's a device specific software problem. I was following my normal morning routine yesterday, reading the emails with new and updated posts from XDA when it suddenly stopped opening the links in the emails. I tried opening up Internet Explorer and this too failed. The animation transition starts to take place when pushing the I.E. tile, and then it comes back to the start screen.
I am running 7720 and have not played around with the phone or changed anything to cause this problem.
Does anyone have any suggestions or thoughts before I go ahead and press the "Reset your phone" button ??
Thanks in advance,
Garrickus
Work around
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Thanks
tlefeuvre said:
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Click to expand...
Click to collapse
Thanks Thomas
I can confirm your solution does indeed work as you describe, and yes, tabs are now broken
I'm curious as to your firmware version and operator, as there may be a link ?
You say you read "somewhere" that hard resetting the phone doesn't fix the problem , (I haven't as yet done so myself, as I'm currently compiling word docs of Internet Explorer favourites etc. and uploading them to Skydrive so I can restore them later ) which implies someone else has also encountered this problem ?
If a hard reset doesn't work for me (I'm waiting on the weekend to do this as it'll probably take hours ) then I'm seriously thinking of upgrading the sdhc card to a 32gb one and flashing a custom rom
I'll keep you updated.
And once again, thank you for taking the time to reply , with well over a hundred views, I was beginning to think I was invisible
Garrickus
i would flash a custom rom (you have the requirements), its easy to do (just search for it) and the advantages of it are great. you would never want to go back to an official rom again.
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Thanks
GoodDayToDie said:
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Click to expand...
Click to collapse
Funnily enough, I hadn't heard of this problem either, before it manifested itself on my phone so it can't be widespread.
I'd love to allow you (you Windows Phone Guru ) access to my phone, if it would help me and the community, but, it's my main device and your too far away to visit
I have a stock phone so I doubt there is any kind of dump or something I can do to provide more clarification on the problem, but it's very real and very annoying
I had a quick search for "IE+" in the marketplace, but didn't see it. Could you provide a link please ? Or did you sideload it ?
If the hard reset doesn't work, my carrier has said they will swop it out for a refurbished unit, so I have a couple of options.
If I get my act together by the weekend, I might upload a video of the problem to YouTube for information purposes.
Also, my phone has been exhibiting some strangeness for a while now. Occasionally freezing up, then unfreezing itself. Internet Explorer freezing when the loading bar reaches 4/5's distance, and taking ages to finish loading. Some tiles (third party only) losing their images but not the text, or backing out of an app to the Start screen resulting in all the tiles being empty for a few seconds before filling in. Start screen flashing green and crackly looking. None of them particularly bothered me too much till now.
I'll keep you all posted.
Garrickus
Thanks
tlefeuvre said:
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes, thank you. I was beginning to go mad with it lol.
I too am running Mango without the disappearing keyboard fix, but I am not windows broken, iterop or any other kind of unlock, or used any kind of programs other than Zune, so we don't have that in common I'm afraid.
Thanks anyway
Garrickus
IE+ is being published to the Marketplace this week, I think. There's a pre-release build of it available on this forum, but I'm not sure if that version supports the required behavior for be-the-default-browser support. I'm looking at other apps too (requires decompiling them, unless I can get a chance to talk to the developer, but that's usually easy).
However, if your phone isn't interop-unlocked, you wouldn't be able to use the switcher anyhow, though. It requires TCB (or "root") permissions, because it needs to write to the registry. It's possible to interop-unlock your phone (I have an HD7 myself), but you'd need to downgrade the firmware first.
The list of bugs you're experienced sounds like it *might* actually be some kind of defective hardware. The usual problem is the internal microSD card that is used for storage on the phone being defective or coming loose. There are a few other possibilities too, though. Unfortunately, trying to fix them yourself is likely to void your warranty, with no guarantee of success.
Video uploaded to Youtube
Hi all,
So my problem persists, and I am due to hard reset the phone to see if that solves the issue in the next couple of days. Before I do so however, I have uploaded a video showing the problem to Youtube for information purposes.
Lets see if anyone else is having the same problem, and if a solution exists.
Here's the link to the video
http://youtu.be/L0YIkCybvhg
If the hard reset doesn't work, my carrier have said they will swop the unit for a refurbished one. Does anyone have any experiences of this ? Are they like new ? Or beaten up a bit ?
Regards
Garrickus
More people reporting the problem on Microsoft answers forum
Hi everyone,
I checked the Microsoft answers forum and it seems Others are reporting the issue as well
I counted at least half a dozen posts with the same problem as myself here
http://answers.microsoft.com/en-us/...one&CurrentScope.Filter=&askingquestion=false
So far, the only advice offered is to hard reset the phone, with some users reporting this solved their issue. One user reported that although it solved their issue, now their phone tile doesn't work
Regards
Garrickus
After hard reset
Hey everyone,
So I hard reset my phone on Thursday
and as a result, Internet Explorer now works again as it should
I decided not to restore a backup, and set up the phone manually (which took about 3 hours ).
A couple of things I've noticed since -
Battery life seems massively improved , now reporting over a days use on a full battery. I'll keep an eye on this as before I was only getting about 14 hours.
Another thing I've noticed is the keyboard. Now when I type, it highlights the word it thinks I want to use in bold, and it definitely didn't do that before
I'll keep you all posted on how things go over the next couple of weeks, if any of the problems I reported show up again, but, fingers crossed, it's all good for now, and loving my phone again.
Thanks for all your input.
Garrickus
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
tlefeuvre said:
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes it does.
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Too bad. I have this problem too. Last night after connect to public wi-fi and enter username & password in automatic IE pop-up.
You can't open IE if your setting of "Open links from other apps in" is "A new tab". If change this settings to "The current tab" you can open multi-IE for multi-tab but can't use normal tab.
I think I will HR my device too.
tlefeuvre said:
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Click to expand...
Click to collapse
No, interop unlocked will go away.
I am facing similar issue. I guess I know when it started (but not sure about it)
I had opened Google Search app. I was searching some images. In results displayed, I clicked 1 imgage. It opened Internet Explorer. When I tried to open "Tab" from Menu to close tab and exit IE, IE was simply not getting close and it was opening continously. I finally pressed Power button to switch off phone. After phone was restarted, I observed that while internet explorer is open and I open the tabs, it shows absolutely nothing, it doesn't show the tab for the page that is currently open or none of the other tabs that are open. Rather it shows Blank page with symbol to add new tab. But even new tab is not getting added. I tried several reboot on phone but somehow "Tab" thing is broken. I am also having feeling that Internet Explorer running in the backround that will not close even after a restart.
I dont want to Hard Rest Phone, but I think its only Solution for now. Hope MS fix this issue in WP7.8.
Hi, I can't find any thread about this topic, I hope I didn't miss anything.
The problem:
In October, I've bought Nokia 5.3 with Android 10 in Czech Republic (Europe, probably German or UK distribution) and I found out it doesn't vibrate. I tried an app that's dedicated to vibrating but it doesn't do anything and switching to vibrate-only mode using the menu invoked by volume keys switches the phone basically to a full DND mode.
I searched the Internet and found a few reports of other users of Android 10 phones with a similar problem. (None of them, however, with a Nokia phone, at least not concretely Nokia 5.3). I hence assume it's not a defect of my phone but rather a software bug in Android. I'm of course rather reluctant to test this by returning the phone and getting a new one thru warranty because I did put some time into setting this one up. I reached out to the Nokia support but they were unable to help me further than advising me to check a few settings (which were OK) and told me I probably need to wait for an OS update.
The question:
Do you have Nokia 5.3 and do you or do you not have the same problem?
Thank you very much for your experience and suggestions.
Hi,
I have Nokia 5.3, bought it recently. However I hate vibrations so that was the first thing I disabled in the settings. It was vibrating like hell . Check your phone settings, there is an option to turn it on and off.
Cheers!
Hi toppicks,
thanks for confirming that it's obviously not a software issue. I checked all the settings I could, none of them change anything.
edison23 said:
Hi toppicks,
thanks for confirming that it's obviously not a software issue. I checked all the settings I could, none of them change anything.
Click to expand...
Click to collapse
do a factory reset
T.Y.M.SAI said:
do a factory reset
Click to expand...
Click to collapse
Finally, I found time to do the factory reset, it didn't help. I tried with the SIM card and also without it, the phone still doesn't vibrate. I'll go return it to the vendor on Monday, hopefully, I'll get it resolved that way.
So, every since I have updated my pixel 4a to the August security patch, it starts giving me an issue with my SIM, it seems to not detect my SIM at random points of the day and I sometimes have to restart it multiple times to get it to detect again. After it gets detected, it will work fine for about 12 - 15 hours before the issue comes back again. When the issue occurs, my mobile network option in the settings will get greyed out. (see attachment below)
Went to my carrier and get a new SIM. Still, the issue persists. Even tried an E-SIM and it still doesn't work
I have contacted Google support and they told me to send my device down for repair and inspection however, even after repairing my device, the issue still persists. Factory reset does not fix it as well. Dig thru Reddit and Google forum as well, tons of others are facing the same exact issue after the August update leading me to deduce that this is not a hardware but a software issue with the update.
I saw that there was the September security update patch yesterday and I went to update it, however, the issue is still there
I then proceeded to contact Google support again and they kept telling me to send it for repair even though I already have?
Does anyone have a clue what to do?
Felixxxxx said:
So, every since I have updated my pixel 4a to the August security patch, it starts giving me an issue with my SIM, it seems to not detect my SIM at random points of the day and I sometimes have to restart it multiple times to get it to detect again.
Dig thru Reddit and Google forum as well, tons of others are facing the same exact issue after the August update leading me to deduce that this is not a hardware but a software issue with the update.
Click to expand...
Click to collapse
If others are experiencing the same issue after the update, then that highly suggests the problem was caused by the update.
So, unfortunately, ONLY google can fix it with another patch and you will have to wait until google gets around to fixing it.
I have similar problem though I thought it's caused by android 12 beta so I outped out it and everything was fine for few days. I restated my phone after day or two and the problem of no serivce came back. This time even factory reset didn't help.
I can't manually change preffered network type to 2g/3g and everytime I try to make a phonecall it says i need to turn off aeroplane mode off.
Felixxxxx said:
So, every since I have updated my pixel 4a to the August security patch, it starts giving me an issue with my SIM, it seems to not detect my SIM at random points of the day and I sometimes have to restart it multiple times to get it to detect again. After it gets detected, it will work fine for about 12 - 15 hours before the issue comes back again. When the issue occurs, my mobile network option in the settings will get greyed out. (see attachment below)
Went to my carrier and get a new SIM. Still, the issue persists. Even tried an E-SIM and it still doesn't work
I have contacted Google support and they told me to send my device down for repair and inspection however, even after repairing my device, the issue still persists. Factory reset does not fix it as well. Dig thru Reddit and Google forum as well, tons of others are facing the same exact issue after the August update leading me to deduce that this is not a hardware but a software issue with the update.
I saw that there was the September security update patch yesterday and I went to update it, however, the issue is still there
I then proceeded to contact Google support again and they kept telling me to send it for repair even though I already have?
Does anyone have a clue what to do?
Click to expand...
Click to collapse
Wow, unfortunate for sure. Isn't it possible to roll back to just before the update? Of course google makes the entire firmware available and I believe I've read if you remove the '-w' at the end of the script it doesn't wipe data?
At least if this was possible it would certainly indicate if it was the update or not?
cheers
So my Pixel 4a updated to the October Security Patch this night, and from there on it says "SIM not detected".
But when I go in settings it shows the network name.
I tried switching the SIMs with my Pixel 2 and everything works there, but any SIM I put in my 4a shows "SIM not detected" even though it can detect the network.
Which it probably wouldn't do if the SIM slot were defective, right?
And the timing with the update is too much of a coincidence...
I have similar issue - Pixel 3A, after update with November Security Patch, "No simcard" error appears with mandatory reboot. Tried with different SIM, there was prompt for PIN, verified and then it seems no access to simcard data. Even "emergency call" is no allowed from now. Looks like additional privilidges needed for access SIM card. No clue, how to proceed...