Related
Hi,
Since today I have a new problem - when trying to start the camera by pressing the camera button or via rograms I got the message "Unable to initialize camera. Failed to set up the camera device."
I have the original ROM, nothing modified. Some days ago I was making pictures with the phone, worked well. I have not installed any programs since then.
Any ideas for workaround?
Also sorry if I'm repeating another thread, tried to search but found nothing.
Thanks,
Boyan
Guys, am I the only one who has experienced this???
Yeah I haven't had this issue before. Have you tried a soft-reset? Maybe a backup of your ROM when the camera used to work? As a last resort, I hate to say it but you could always try a hard-reset?
http://forum.xda-developers.com/showthread.php?t=375474&highlight=CAMERA
I have the same problem
Exactly the same behaviour
when I try to start the camera I get an error box (rotated) with white square : " camera
impossible to initialize the camera.Failure of camera peripheral configuration"
it was working OK 10 days ago and I didn't change anything from this date except making a sprite backup.
Loading a 1 month backup didn't help neither a full hard reset (same behaviour just after the hard reset)
Looks like a harware failure, Ilook for a hardware test software for the camera ????
Trying to solve, I looked at the camera launching process, I've found a link like:
_camera.lnk
that contains:
21#"\Windows\Camera.exe" ?CameraRc_Grey.dll,-1106
any idea if that is normal content, looks curious for a link especially the interrogation point mark?
What about the -1106 figure ?
Is it possible that this link being corrupted ?
Otherwise, I phone to HTC technical support and the fact that the error stays just after a hard reset lead to think its a hardware failure; however loks teribly like a software pb....or a dry soldering point? They told me to bring the phone to a fixing office in Paris area delay announced to repair between 1 and 7 days
Any other help welcomed
problem disappear
hi rvgpoi,
the good news are that the problem disappear, the bad news are that I have no idea why...
I have not made hard reset (in fact, never), just couple of soft resets... but after that the camera was NOT working... couple of days later, i just wanted to show the problem to a friend of mine - and it was working...
I'm pretty pissed from HTC support - I have mailed them for this problem, and still no answer (1 week). This is not acceptable for a decent company.
In order to try to see where the problem is - can you tell me how to look at that:
_camera.lnk
that contains:
21#"\Windows\Camera.exe" ?CameraRc_Grey.dll,-1106
to see what is the value (while camera working)...
Good luck with your camera
Yes, same for me.
I am using Start->Program --> Camera.
I think that we should wait HTC support center for this problem.
Camera fails to initialize
Hello all,
I have the same problem exactly. I have the device for 6 weeks. Camera worked for two weeks. Stopped working for a week and then returned for a few days then failed again with the same message you guys got. I have done a number of hard resets- does not help. I am in a country with NO HTC service center and sending it to Europe will deprive me of my only phone for a long time. HTC Europe has NOT replied to my email from 3 weeks ago.
Any ideas? Rom update-if exists? Reinstall Rom? Any other ideas???
Jeremy
Solution, maybe
Guys,
my camera suddenly started to work again, I was extremly happy, activated GPS photo, took some pictures with coordinates, when i tried the camera later that day - it did not worked again. restarts, resets - nothing helped.
the next day I took out the battery for 10-15 minutes - and when I put it back, the camera worked!!!
Today the camera is not working again - and currently my battery is out. Let's see what will be the result.
Good hunting
Camera fails to initialize
I should have mentioned other problems that might be releavant- Bleutooth does not turn on from the momeent I purchased, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals.
Same problem...
Hi,
I'm a newbie, I didn't think that there was a so big and interesting forum about pdas and, especially, for my htc polaris...
I've got the same problem with the cam...
When I turn on the device, cam works fine...
After a while, it continue working...
After some hours, it stops working.
I have a full original firmware on it:
ROM: 1.25.408.1 12/12/2007
Radio: 1.58.21.23
Proto: 26.65.30.04H
I also tried to contact support, but with no responses, at the moment...
I also searched for a original upgrade (for the warranty), but nothing...
I think the problem is in apmd (or similar else) os daemon.
I think the os turn off cam device for power savings, and after it is not able to restart it before launch camera.exe program, that returns that strange message...
I searched in registry with ceregeditor if it is possible to disable power saving for a single device, to make a test, but I'm not a so good mobile engineer.
A newbie question:
The upgrade WM 6.1 bepe 0.67 can resolve this problem?
And again: if I upgrade anyway, I lose my warranty?
Camera fails to initialize
I called up the UK support center. After going over the problem with them I was told to return the device for servicing. Seems they will have to do a new Flash Rom. Two weeks without the device at least and I have to pay for international courier.
the problem still stays... this time removing the battery didn't help.So I'm again camera-less. Still no reply from HTC.
I'm also with original firmware:
ROM: 1.25.405.1 12/12/2007
Radio: 1.58.21.23
Proto: 26.65.30.04H
as you see the rom is different, same problem. In my case turning off the device does not help - the camera is not working even after switching it back on.
Are you able to deactivate power savings for cam?
Another think:
Your rom version is older than mine,
Perhaps a new rom version resolve the problem,
but is not original version, and we should ask to cooked new rom developer if they have found something wrong in cam device apmd functions...
I have the same problem, but for my TC it is simply resolved by doing a soft-reset and starting the camera after it's ready..
still annoying though..
same problem here,
sometimes cam will work but it to often will not. :/
sure ift the cam even dont in factory default config (hard reset) it is broken.
I got longest working duration in factory default, approx one to two weeks.
using third party binaries the failure appears randomly.
Im pretty sure this is a software issue, else a soft rest wont fix it, eh ?!
workaround:
one but very poor solution is, once the cam starts, _never_ quit it, just minimize.
yep, I know ... but the only way I found atm.
// update //
approx one day without any probs and I used nearly every feature of my device....
Im not familiar with the CCD chip technology, I dont know if there is any possibility for burn-in effects, therefore I switched to the front cam for "stand by" and got the good old failed to ini ... error immediately when I tried to switch back to the rear cam.
now I will test if the front cam is got the same error ...
and I'll get some info if 24/7 on can harm the ccd chip
// update //
I have my cam now approx one week always on and have no problems at all.
I have got no news about cam.
I called htc support, they told me to install a fix for camera that I found in htc e-club.
But that fix is not for our problems, is for camera quality.
I installed it but the problem still remain.
Sometimes it goes, sometimes no...
try that :
http://forum.xda-developers.com/showthread.php?t=391455
don't work
The sd memory isn't a solution,
because I have 1985MB free of 2GB.
If you soft-reset and don't work again,
Take the pda off without the battery for some minutes.
The cam will works again,
but after some time goes down again!!!
Hi,
I tried to search the forum, I googled around, but I seem to be the only one with this problem:
sometimes (I can't specify it anymore, there is not routine in this problem!) when I open my camera the screen stays black, as if the camara was covered with something (which it isn't, of course!)
I already hard resetted my Crouise, problem was fixed for like 2 weeks, but today, problem turned up again.
Soft reset does not help... any ideas except throwing it at some hard wall?
Edit: Phone is really slow when this problem come up and the only way to leave camera mode is to press the red phone button or do a soft reset
Sounds quite bad, may be a hardware fault...
One hard reset temporarily solved the problem, if you did the hard reset again would it again solve the problem (for a while?). Backup all your files and give it a try.
If not then it may be a hardware problem, in that case I would recommend you send it back to HTC or O2.
If it temporarily solves the problem then it is probably a software issue - I would recommend you try flashing a new ROM, or flash the original ROM.
Just a suggestion...
I did a hard reset again today, backing up my Files via Spite Backup, but after reseting, Camera still isn't working...
Recovering the backuped files didn't help either...
F**k, I really don't want to sent the phone in, because I only have this one, and I sure it's gonna take some weeks to get a replacement...
Is there any way of reinstalling the camera...*hoping for hope*
I have exactly the same problem and i haven't find annything to fix this.
Need some help please
I've got the same problem, I have only find (for my case) some situations...
If you turn on the pda, it works.
if you wait for a while, it works again.
if you wait for some hours, it stop working...
then, if you regular turn off and on the pda, is not secure that it works.
If you soft-reset, it works.
If you keep the pda connected via usb or ac cable, it works everytime (I'm testing it now and it's from this morning that the cam works perfectly).
So I think is a only software problem, exactly I think is apmd error.
Power saving shut down cam device, and when you click camera.exe, the os is not so quickly to return on the device...
I ask to the experts (not me, obviously) if it can be a possibility...
Also can I set, only for cam device, the power saving disabled? So I can test my consideration better?
Thanks
I have been having this error where the phone prevents itself from booting, showing a screen that tells you to connect to PC , for a while. Only way to fix it is to remove the battery and restart but that is just a temporary fix. What exactly is this? What causes it? Is it a software issue or a hardware issue? Should I get an exchange or do you guys think this will be fixed with the next update?
Thanks
Never seen that error message. I'd say reset once, if you see it again, get it exchanged.
Yea this my 4th HD7 it shows the error code when you plug it to the PC in zune. Funny thing is that I owned a speck case and I reboot the phone in the case till then. This time i pulled the battery out, put it back in and powered the phone on without the case and it is working fine. I guess the case is pushing down a button or sth and that prevents the phone from working properly. Very weird..
Hey there! I've been having the same error! This is my 2nd HD7, I own the Speck case and I do not think its the case. This issue is happening on mine with or without the case. Pulling out the battery just doesn't cut it. I have to:
1. Remove the battery
2. Plug the USB Charger
3. Insert the battery back
4. Turn on.
I love the phone but this is really frustrating!
Edit: Too bad I can't post the link to youtube due to member status. But the video is up just search for it "c101002e"
Just happened to me too. First day using the Speck case too and i let the battery drain till it died and upon reboot it showed the 'plug into computer' screen. Hope it is just the case causing problems.
did you all updated the sd card ?
you could try to reflash this rom (if you are on t-mobile USA ) http://forum.xda-developers.com/showthread.php?t=810346
Take this one "RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09_Signed_SCHUBERT_RELEASE"
its just the stock tmous rom .
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
nrfitchett4 said:
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
Click to expand...
Click to collapse
somewhere on the board they did tell that this case make the buttons really sensitive and it make the phone unusable .
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
pierce_m said:
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
Click to expand...
Click to collapse
Yea that was pretty much what was happening to mine. Although I remember trying to boot it without the case and having the same error before so what I did that I did a hard reset ( press power and both volume buttons at the same time) then when the phone booted, I rebooted it without the case immediately and its been working no problem since. I am pretty sure that case pushes the camera button since it grips the phone very tightly. I even overloaded the ram by opening lots of apps that runs in the background and then rebooted but it is working perfectly fine as of right now. Weird.. I am guessing its just a weird bug not a hardware defect.
I found it in a post in the mozart forums, so i tried it, as you do, cause its something new to play with cause my TP2 didnt like swimming, but anyway it was something about hoding down the camera button while power on, and it brought up a picture of a phone and cable and instructing you to plug it into a pc and when i did it started Zune and something about restoration error, so like in the previous posts it may be a stuck or faulty button somewhere on the phone that is causing it.
i didnt watch the video so if that had it in it never mind
cheers
Today 11 April 2011 I got notification about NoDo update for my phone.
It is HTC Mozart on Orange France network.
The pre-NoDo update was istalled about 20 days before.
The update got stuck at step 8. It seemed I had an unusable phone. In a periodic reboot mode into the update screen.
I checked on my W7 64 bit laptop the relevant backup folder, where all my phone data was supposed to have gotten backed up during the update. The folder was empty.
I therefore realized my phone got its rom corrupted during the update and I could not get back my pre-NoDo backup, since this latter was missing from my laptop.
Zune was on no help, stating a C101002E error.
The Windows Phone Support Tool was also of no use, reporting an error code while trying to restore my data.
XDA-forum provided me with a solution:
I went here
http://forum.xda-developers.com/showthread.php?t=1000781
and downloaded both bootloaders with relative roms.
After getting into the bootloader screen (red, green and blue screen), I installed the first ROM provided by Ansar. This could not install succesfully.
With the bootloader tool I could nevertheless confirm my idea I did not have anymore a functioning rom into my phone.
The second rom, the one ending with "Signed_by_ansar" could be succesfully installed.
I now have a Mozart fully functioning.
I had to restore my windows live account, Gmail, etc. My apps did not come back up after syncing with Zune.
I realized I just lost all my SMSs and home screen settings.
My phone was originally network unlocked and remained as such.
I got a notification that there is an official update for my phone the first time I rebooted. I will wait before attempting this update. The ROM by Ansar has got anyway copy/paste, being a NoDo ROM.
The ROM from Ansar, although for Orange France, removes the Orange splash screen when the phone starts. I guess if I need to use warranty on this phone right now I may have some issues with Orange France. Maybe when I update the phone following the update notification I got, I will re-establish a fully certified Orange ROM.
i9o pls and any one pls help me , i faced problem with [260] connection problem between my hd7 and pc vista 64 bit, actually i followed to steps in forum (error code C101002E) and drivers were installed (htc usb sync) before i started to flash rom NoDo bootloader 1, But no way still the problem [260]. i also tried another RUU htc asia xxx707xxx. because i have spl 1.23.2250.0(112138).also some links of RUU to download signed by ansar disappeared in rapid and other sourses, pls help to solve connection problem
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
WPS doesnt help in my case, Im malaysian and thought that need Asia RUU, but when i tried Europian RUU it nicely works, maybe because of i have 8G phone. the RRU is RUU_Schubert_HTC_Europe_1.69.401.01_Radio_5.54.09.21_22.33b.50.10_Signed_SCHUBERT_RELEASE(2)
day2die said:
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
Click to expand...
Click to collapse
Do you know what this tool does to the computer?
I would try it but honestly don't want to do it before I have info what it does to my PC settings. Unfortunately MS doesn't share with this knowledge.
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
MusicMan587 said:
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
Click to expand...
Click to collapse
No one had this problem? am i the only unlucky on the earth!?
Return for warranty replacement. Your phone is broken.
Thank you...i hoped i could solve it to not to wait september to have my phone back.
Hey!
So I have been using an android phone from 3 years now and I have been stuck in an huge problem! And I need your help in order to solve this problem. Here is the problem so basically I have a Freetel nico (Japanese brand) which is about 3 to 4 years now running on top of stock kitkat rom or in other words the same rom when I unboxed it. After few months my screen cracked on the bottom near the capacitive touch keys. After the crack the home buttom stopped working! I was all okay with that and the next day my notification panel started glitching and stopped showing any notifications which was really annoying. Now I knew that there some serious problem, so I taught of resetting the phone so I went in the setting and tried factory reset. After few minutes it didn't go to system recovery but the phone just restarted itself. I tried it once again and got the same problem, next step I had was to hard reset it by going into the recovery. When I hold the button and let go it didn't take me to the recovery this time also. So in conclusion I came to know that there was no recovery inside the phone (I did erase the phone through recover about 2 times before this incident everything went well during that time). Moving on I rooted the phone and installed SuperSU and other softwares that could install recovery mode to the phone. I got the same result this time also, I also tried installing a different rom through the stock system update app same result.... After a year of all this work I taught it would be best just giving it to the company service center but I came to know that the company had no longer selling this device and there is no service available .
After all of that tries above I still continued to solve this problem I tried ADB resetting it through pc no luck here also! So if you guys could recommend me some apps or softwares I could try in order to reset my phone please do let me know in the comments. Or you could also ask any scripts that you want to know from the phone which could solve the problem I can do that also!
Thank you
Darshan
Hi, since 2 months i have been experiencing random crash on my U11+ i tried to reset my phone today and by completing my phone setup i added the option to restore some of my apps, everything was working perfectly until the phone got to homescreen and the app start to downloads, it crashed 3 times in 10 minutes.
Anyone experiencing the same problem?
kuihome21 said:
Hi, since 2 months i have been experiencing random crash on my U11+ i tried to reset my phone today and by completing my phone setup i added the option to restore some of my apps, everything was working perfectly until the phone got to homescreen and the app start to downloads, it crashed 3 times in 10 minutes.
Anyone experiencing the same problem?
Click to expand...
Click to collapse
It started happening to me as well.
However in my case I've managed to (partially/temporary) solve it by going to Boost+ and change from "Optimize" to "Don't optimize" for following apps: Google Play Store, Google Services Framework, Phone, People.
That did it for me for most crashes but Play Store still behaves weird and the only way to prevent Play Store and it's ridiculous crashes is to do in these steps exactly: as soon as you open Play Store > swipe from left > click on Play Protect > and just go back > Play Store won't crash at all.
I haven't tried resetting so I can't tell if that would solve but there are few posts regarding insane crashes related to Play Store and Boost+.
Might be different for you but you might give it a try
cli_junkie said:
It started happening to me as well.
However in my case I've managed to (partially/temporary) solve it by going to Boost+ and change from "Optimize" to "Don't optimize" for following apps: Google Play Store, Google Services Framework, Phone, People.
That did it for me for most crashes but Play Store still behaves weird and the only way to prevent Play Store and it's ridiculous crashes is to do in these steps exactly: as soon as you open Play Store > swipe from left > click on Play Protect > and just go back > Play Store won't crash at all.
I haven't tried resetting so I can't tell if that would solve but there are few posts regarding insane crashes related to Play Store and Boost+.
Might be different for you but you might give it a try
Click to expand...
Click to collapse
Hey thanks for the advice dude, sory for late replying you i was kind of busy and hasnt been using xdav at all. well i tried it but to no avail :/.. the thing has gotten worse. someone else is having the same problem as me. Thinking of getting it to warranty and in the mean time im getting back to my old S8.
kuihome21 said:
Hey thanks for the advice dude, sory for late replying you i was kind of busy and hasnt been using xdav at all. well i tried it but to no avail :/.. the thing has gotten worse. someone else is having the same problem as me. Thinking of getting it to warranty and in the mean time im getting back to my old S8.
Click to expand...
Click to collapse
No worries mate
Sorry to hear that it gotten worse
Most of my issues were caused by Boost+'s aggressive power saving option(optimization?) and going though every app that I think does not need any power saving options I just set it to "Don't optimize". Strangely enough - this did help but it is far from solution.
Yeah, phone does have some serious issues such as what I've recently discovered on my unit is if you have 2 SIM cards inserted* and someone calls you or you call** someone sometimes(very often) it freezes right away. By that I mean screen stops responding completely, ignoring any touch input or vol up/dn, power button or anything at all you just have to wait until it crashes on it's own and pulls it self back together.
On first try or after 2nd or 3rd call, it doesn't even have to be answered it will freeze and will 100% soft-reboot. Before it crashes during the call you can perfectly communicate with person on the other end without any problem but sadly it is timed as it is going to soft-reboot.
(dual sim phone and has issues with it's very own purpose of having 2 SIM cards)
*Inserted and active: it doesn't matter if you switched one SIM card off or another one it still happens (Dual SIM manager settings) Maybe my phone doesn't like that there is 1 UK and 1 HR (Croatian) sim cards together? Maybe has to be both UK or both HR? Can't verify that, sorry. Never had dual sim phone before.
**It does not matter is it SIM1 or SIM2 as it happens on both.
Not sure if it's just my unit or I am doing something wrong that is causing this, couldn't find anything online with this problem.
I can reproduce that issue at any given time but have no idea how to debug this problem sadly.
However in my case I no longer need the 2nd SIM card (HR) and now have microSD card inserted.
To summarize
Phone itself is great, I really love the camera (and DNG pictures) and video recording (60 fps all the time), battery lasts incredibly long way better than anything I had before!
I've completely purged play store as it has no purpose to me and I can live without that, coming from previous incredibly bad phones I am not worried about that.
But because of this serious Dual SIM problem, sadly, I can not and will not recommend this phone to anyone.
Only way is to have patience if HTC is going to release patch for this, but looking though U11+ posts, this might take a while.
Personally I'm not worried, I've rooted and flashed TWRP/CWM on all previous devices I had and in any time I'll just reflash original boot.img and restore stock recovery.img (which took a lot of time to find online) so OTA can work and update when it arrives.
Hey! you could bring it to warranty, and maybe they will replace your unit with a new one, yes i did say that the software on the u11+ is not perfect :/, its been a long long time since the european u11+ got any update the .401 version im still on december 1 security patch thats way too slow for a high end phone, i just read that the u11 life is getting android 9.0 pie in certain part of europe :'( thats not fair.
Well as for my problem i got it solved by bringing my device to an htc shop they took 3 days to analyse and all, at the end they just gave me a new unit. well not as if the old one could be repared.
I did say that the U11+ is an awesome device, excepts for sme little flaws in the system everything is just perfect. i choose this one because the the bigger battery i less powerful cpu compared to the U12+. well i can't wait to have my hands on Htc's new flagship next year