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Screen turns off immediately after dialing/answering a call

I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.

abhishekturumella said:
I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.
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Your device is a Moto X (1st generation/2013 )? A quick Google search would tell you this is a Proximity Sensor issue, it is device specific whether anything can be done or not, so you might want to check your device's group.

acejavelin said:
Your device is a Moto X (1st generation/2013 )? A quick Google search would tell you this is a Proximity Sensor issue, it is device specific whether anything can be done or not, so you might want to check your device's group.
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No bro. Mine is a moto g3 xt1550. Searched the forum later yday and found that it is calibrating proximity sensor issue. Will try doing that and check. Thank you for the response

abhishekturumella said:
No bro. Mine is a moto g3 xt1550. Searched the forum later yday and found that it is calibrating proximity sensor issue. Will try doing that and check. Thank you for the response
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Sorry, you must have typo'd earlier, you clearly said XT1055 which is a valid Moto device. Anyway, sounds like you're on the right track.

acejavelin said:
Sorry, you must have typo'd earlier, you clearly said XT1055 which is a valid Moto device. Anyway, sounds like you're on the right track.
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Oops. Sorry. It was a typo. Mine is motog3 xt 1550.

abhishekturumella said:
Oops. Sorry. It was a typo. Mine is motog3 xt 1550.
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please let me know if you can some how fix this issue. I have same issue ands I did proximity caliberatiin as well and it did not resolve my issue

chungomungo1 said:
please let me know if you can some how fix this issue. I have same issue ands I did proximity caliberatiin as well and it did not resolve my issue
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I too did proximity sensor calibration but it worked only for few times. But the only solution that's working is whenever screen goes blank I rub with my finger on proximity sensor area for 3-4 times as if like cleaning it. Immediately the screen lights up. This is the solution am doing since past few times and its working consistently.

abhishekturumella said:
I too did proximity sensor calibration but it worked only for few times. But the only solution that's working is whenever screen goes blank I rub with my finger on proximity sensor area for 3-4 times as if like cleaning it. Immediately the screen lights up. This is the solution am doing since past few times and its working consistently.
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Thanks

Can we disable the proximity sensor ???

Mohammed Siamwala said:
Can we disable the proximity sensor ???
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Yes u can disable the proximity sensor.....
Procedure:
1. The device need to be rooted
2. Install the xposed module
3. After installing search for sensor Disabler apk in xposed module
4. Install sensor Disabler and open the app and select the proximity sensor.
5. Select the value of proximity sensor to Maximum level and save it
6. Do the reboot
This whole procedure will disable ur proximity sensor ie ur screen will no go blank on any call.
Note : Xposed installer for nougat ROM is in development phase ...
Do it ur own risk I'm not responsible for any harm.
All the best :good::laugh:

abhi8939 said:
Yes u can disable the proximity sensor.....
Procedure:
1. The device need to be rooted
2. Install the xposed module
3. After installing search for sensor Disabler apk in xposed module
4. Install sensor Disabler and open the app and select the proximity sensor.
5. Select the value of proximity sensor to Maximum level and save it
6. Do the reboot
This whole procedure will disable ur proximity sensor ie ur screen will no go blank on any call.
Note : Xposed installer for nougat ROM is in development phase ...
Do it ur own risk I'm not responsible for any harm.
All the best :good::laugh:
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Thanks for your help !!
But will need to wait as I'm using Nougat ROM :laugh:
Any disabling method for 7.1.1 ???

Mohammed Siamwala said:
Thanks for your help !!
But will need to wait as I'm using Nougat ROM :laugh:
Any disabling method for 7.1.1 ???
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To my knowledge it is not there... U can Google it bro
As I'm also facing this problem...
Some info about xposed....
Xposed is not compatible with Nougat, the truth is it may never be a viable option again due to security changes in Android. The developers have said that Xposed is on it's last legs, the changes in Android and the security are becoming impossible to work around. Remember last year at this time, the developers of Xposed had mostly given up and thrown in the towel and said Xposed was dead with Marshmallow, but they got lucky and found a work around just before completely giving up. They have not as yet found such a exploit to make it work, and if they do it will only be temporary as the next version of Android will probably close it again. They may get it to work with Nougat, or maybe not, either way best bet is to learn to live without it, because it will be gone before too long.

abhishekturumella said:
I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.
Click to expand...
Click to collapse
hi buddy i have a solution for this hope this will be helpful............
i have flashed the cm 12.1 yesterday on my moto g3 and since yesterday i didn't faced the problem of screen going off on call .....
this conclude that rom is somewhere responsible for screen off during call on some phones( my opinion )
you can try this if u want:fingers-crossed:

This will help you mate
github.com/Alberto97/proprietary_vendor_motorola/blob/cm-14.1/osprey/proprietary/lib/hw/sensors.msm8916.so?raw=true
Paste this in system>lib>hw>
And change the permission to rw- r-- r--

Proximity Sensor Issue OP7P

Guys!
Do you experience proximity sensor issues while answering calls on OP7P?
For me while I'm on calls. The display comes on and gets disturbed and get pressed by my ears all the time.
Also any idea of where the proximity sensor is located on OP7P?
Thanks ?

Yes, I'm having the same issues. While I'm on calls I often activate the notifications pulldown. It would be nice to know how to fix this.

If you pull down the notification shade, the sensor is located just above the fifth icon on the first row. IE behind the screen.
If you pull the shade all the way down it is above and between the third and fourth icons. Easiest way to describe it. Put your thumb over that area with auto brightness on to watch the slider move.
Annoying while on a call that the screen comes on.

I'm experiencing the exact same issue with the caller app.
I also tried to make a flip cover to turn screen on or off with a proximity sensor detection app and it didn't work either.
I search a little in engineer mode (*#808#) and found that there is multiple proximity sensor, the IR sensor work quite well but it doesn't seem to be the default one.
The default one seems to be the ultrasonic sensor which works really bad.
There is also a "TP" proximity sensor which seems to be a near field detection which seems to work if I move my hand near the screen.
The sad thing is that in dedicated app to use or test proximity sensor (and in antutu or else) only one proximity sensor is listed (The ultrasonic one I guess) so you cannot switch to use the one which is working well.

Isn't this in the wrong place? Shouldn't it be in the Questions and Answers section?
Mods?

Probably just here looking for a mod to improve the situation

Actually I was going to open a new thread in Q&A when I found this one with the same subject and problem.
Do you think I need to open a new thread?
Is any of you experiencing the same issue as I described in my answer?

did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people

I tried to with no luck but as I explain in my first message the IR sensor is only used when screen is off (that's why it could help with double tap to wake)
But when screen is on another or couple another sensors are used and you can't calibrate them.
I think ultrasonic sensor is used when screen is on.
Do someone tested proximity sensor with any app on the play store? (Like proximity sensor test)
Put it on a table and check if it's working, mine is absolutely not. If I hold it like I was about to phone it works a little but it's not impressive.
Since I got 9.5.7 (EU version) earlier this evening screen turn off when I make a call.

I'm having this issue since 9.5.8... It's very annoying and I'm really disappointed, I often turn on airplane mode during a call... I tried to calibrate but it doesn't work.
I'm very very frustrated

schmeggy929 said:
did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people
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When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8

dallasnights said:
When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8
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This...

I've been having issues with phone calls but more so with pocket issues.. When I had the 6t pocket mode kept the phone neutral but this phone doesn't seem to have an accurate prox sensor.. Is there a way to activate a pocket mode?
Sent from my [device_name] using XDA-Developers Legacy app

Happening to me too, approached oneplus via live chat about this issue and at one point they said to wipe and reset my phone even if I told them the sensor is working but seems badly calibrated. Will try the wipe & reset and if it's not working I am returning my phone.

Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out

pinzarualex said:
Happening to me too, approached oneplus via live chat about this issue and at one point they said to wipe and reset my phone even if I told them the sensor is working but seems badly calibrated. Will try the wipe & reset and if it's not working I am returning my phone.
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Let us know if it's going to fix the issue wiping and resetting everything please!!!

Jaco2k said:
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
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But I have had this issue since release.. Do you a link to this information? If that's the case maybe someone can look into the firmware and see if it's minor tweak that can fix it?
Sent from my [device_name] using XDA-Developers Legacy app

Jack_Sparrow_ said:
Let us know if it's going to fix the issue wiping and resetting everything please!!!
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Click to collapse
Of course it didn't fix anything...

Jaco2k said:
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
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Click to collapse
This has been an issue since the release. Do you have a link to where you read this information? If it is the firmware maybe someone can look into the settings and see if needs a tweak..
Sent from my [device_name] using XDA-Developers Legacy app

j0hnee said:
This has been an issue since the release. Do you have a link to where you read this information? If it is the firmware maybe someone can look into the settings and see if needs a tweak..
Sent from my [device_name] using XDA-Developers Legacy app
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Click to collapse
I have reported this to Funk wizard on the OOS support thread and he said he cannot reproduce it anymore on the latest test build, so... We have to wait for next firmware release and see if that is indeed the case

Question RGB turn off when use camera app

Hi everyone,
I want to ask solution for my problem. After last update .86 I cannot turn on rgb when I use camera app. It's automatically turn off when I open camera app. Any solution so I can still turn on rgb when I use camera app?

Add the camera app to armory crate and do it that way? Might work.

twistedumbrella said:
Add the camera app to armory crate and do it that way? Might work.
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Doesn't work. Already tried it

TheWolfOne said:
Doesn't work. Already tried it
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Anything else you've tried?

twistedumbrella said:
Anything else you've tried?
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Just that
This is happen after .86 update

If that's the case, then you would need someone to come up with a Magisk module or some other method to override the system. Sounds like they did it to avoid the lights interfering with the camera, which means they likely have no intention of it being optional.

12.5.5 and proximity sensors in dev mode

Hello guys,
According to this post : https://forum.xda-developers.com/t/...oper-options-from-many-phones-12-0-4.4214983/
I wanna ask if people on last updates, still have this option or it has been removed? (in Dev mode/ "Quick Settings Developer Tiles" / proximity sensors ). I'm still on 12.0.4 and use sensors off,no root, only debloat lot of things.... and blocking auto updates.
Thx for replies, have a nice day.

FrostStaff said:
Hello guys,
According to this post : https://forum.xda-developers.com/t/...oper-options-from-many-phones-12-0-4.4214983/
I wanna ask if people on last updates, still have this option or it has been removed? (in Dev mode/ "Quick Settings Developer Tiles" / proximity sensors ). I'm still on 12.0.4 and use sensors off,no root, only debloat lot of things.... and blocking auto updates.
Thx for replies, have a nice day.
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can i ask you what's the purpose of turning proximity option off?
U know that poco f2 pro doesn't have proximity sensor? ( using ai virtual proximity )

Dadovvv said:
can i ask you what's the purpose of turning proximity option off?
U know that poco f2 pro doesn't have proximity sensor? ( using ai virtual proximity )
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Click to collapse
front or back camera, (not 100% sure for those :auto wifi, localisation), rotation....

FrostStaff said:
front or back camera, (not 100% sure for those :auto wifi, localisation), rotation....
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Click to collapse
huh?

you didn't read the post I had link on my 1st message.... and the link in their post too.

FrostStaff said:
you didn't read the post I had link on my 1st message.... and the link in their post too.
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Click to collapse
ok i didn't read all, but still u didn't answer why would you disable that sensors options at all? what's the purpose?

Asking for a favor from anyone in the Zenfone 7/7 Pro community

Hey! I'd like to ask a favor from someone with a Zenfone 7 in their hands. Could you tell me the driver name of your proximity sensor? You can check it by using Sensor Box (free on the playstore).
I'm asking for this because it seems my phone doesn't even recognise the driver and it just displays as ASUS Proximity Sensor, opposedly to other sensors that display their true name. Maybe I'm tripping and that's just it's real name, but I'm almost sure it had a different name before the sensor started malfunctioning.
I'll attach a couple screens. Thank you in advance.

Here's some screenshots from a borrowed Zenfone 7 Pro, as you can see it's named the same.
To be sure we don't suffer the same fate I did some tests to confirm that sensor is working.

@zcrubby Thank you! Indeed your sensor works well. I'll keep trying to figure out where to find the root folder of the proximity sensor driver to disable it, since I was able to get sensor disabler functioning but didn't do the trick with the proximity sensor. Would you let me know if you know something? Much appreciated!

tommydotwav said:
@zcrubby Thank you! Indeed your sensor works well. I'll keep trying to figure out where to find the root folder of the proximity sensor driver to disable it, since I was able to get sensor disabler functioning but didn't do the trick with the proximity sensor. Would you let me know if you know something? Much appreciated!
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Any luck in disabling the proximity sensor? I have a strange bug wherein every restart of the device causes the first instance of the camera to flip upside down and come up with the camera obstruction error. But once you click ok several times it's fine.