Am I really the only one whose Moto 5G phone periodically crashes and reboots on stock android 10?
My wife has a Moto G7 that was fine on android 9 but also now periodically crashes and reboots after the ota update to android 10.
Factory reset... reload.
It's probably a 3rd party app that's not compatible.
OTA upgrades/updates tend to break things... I disable them.
That would be painful to do. I am not rooted (yet) and it would be tedious to re-install everything without Titanium backups.
I was just struck by these reboots happening on both my wife's moto G7 and my own brand new moto 5G.
I wish there was a way to log what process is running just before the crashes occur. It is something running in the background because the foreground activity is never the same. The phone suddenly slows and then crashes. Like a stack overflow or memory problem.
maybeme2 said:
That would be painful to do. I am not rooted (yet) and it would be tedious to re-install everything without Titanium backups.
I was just struck by these reboots happening on both my wife's moto G7 and my own brand new moto 5G.
I wish there was a way to log what process is running just before the crashes occur. It is something running in the background because the foreground activity is never the same. The phone suddenly slows and then crashes. Like a stack overflow or memory problem.
Click to expand...
Click to collapse
You'll need to track it down then.
If it's a erroneous hidden user setting or something got corrupted you may never find it. A factory reset in this case is probably the best bet.
Do something before it boot loops... instability is the only warning you may get.
Make sure all critical data is backup redundantly, now if not already.
You are correct. I need to track it down but have not figured out how.
I have everything backed up repeatedly, so that's OK. It is probably some setting. I also have a firewall (Netguard) that I've used for years on other phones with no problem. It may be blocking some app trying to repeatedly call home. Because I've never had this problem except on moto phones I suspect it might be a Moto app (display, etc). I may disable those for a while and see if that makes a difference.
Thanks for your thoughts. I was hoping someone else may have encountered and solved this problem.
maybeme2 said:
You are correct. I need to track it down but have not figured out how.
I have everything backed up repeatedly, so that's OK. It is probably some setting. I also have a firewall (Netguard) that I've used for years on other phones with no problem. It may be blocking some app trying to repeatedly call home. Because I've never had this problem except on moto phones I suspect it might be a Moto app (display, etc). I may disable those for a while and see if that makes a difference.
Thanks for your thoughts. I was hoping someone else may have encountered and solved this problem.
Click to expand...
Click to collapse
Because it reboots unless you have other clues it may be hard to find.
Maybe last firewall entries before reboot will give you a clue.
Good idea. Will look at firewall logs.
In the meanwhile I've disabled the Moto apps and will see if that solves it. I use Nova 7 as launcher. Maybe some of its settings were clashing with Moto's.
The phone only reboots every 2-3 days. So it may take a while to see if this solves it.
Thanks.
maybeme2 said:
Good idea. Will look at firewall logs.
In the meanwhile I've disabled the Moto apps and will see if that solves it. I use Nova 7 as launcher. Maybe some of its settings were clashing with Moto's.
The phone only reboots every 2-3 days. So it may take a while to see if this solves it.
Thanks.
Click to expand...
Click to collapse
3rd party launcher, bingo...
blackhawk said:
3rd party launcher, bingo...
Click to expand...
Click to collapse
But I've used Nova on several other phones with no problems.
If now that I disabled the Moto apps I still get reboots, I'll re-enable the Moto apps and disable Nova to use the native launcher and see if that makes a difference.
Which launcher do you use?
maybeme2 said:
But I've used Nova on several other phones with no problems.
If now that I disabled the Moto apps I still get reboots, I'll re-enable the Moto apps and disable Nova to use the native launcher and see if that makes a difference.
Which launcher do you use?
Click to expand...
Click to collapse
I run Samsung's so One UI.
2 years ago I had a 3rd party launcher boot loop my N10+ twice, back to back full reloads days apart One UI is actually a snappy fast launcher that uses little power. I prefer over Nova for a number of reasons.
There may be a glitch in Nova the update induced. I don't mess with the firmware once I have a system that runs well. It can be very time consuming to do so. Updates/upgrades have caused and cost me more far time then any malware ever did on Androids. I don't listen to the Gookill scare hype anymore...
That may well be it!
I'll work my way to switching back to the built-in moto native launcher in a few days. Sooner if I get another reboot.
maybeme2 said:
That may well be it!
I'll work my way to switching back to the built-in moto native launcher in a few days. Sooner if I get another reboot.
Click to expand...
Click to collapse
You can try uninstalling Nova then reinstall. That might get it...
blackhawk said:
You can try uninstalling Nova then reinstall. That might get it...
Click to expand...
Click to collapse
Interesting. I'll keep that as one of the things to try. I'll actually try it first as I like Nova.
It will take time to know because the periodic reboots only happen every 2-3 days. At least I have a series of paths to follow. Thanks.
maybeme2 said:
Interesting. I'll keep that as one of the things to try. I'll actually try it first as I like Nova.
It will take time to know because the periodic reboots only happen every 2-3 days. At least I have a series of paths to follow. Thanks.
Click to expand...
Click to collapse
Check ram usage for an app with a memory leak, never saw this on an Android, once on an Apple 3rd party app.
Do you reboot once a day? Or does it happen anyway?
You shouldn't have to do so but something's not playing nice.
Thanks. I do not normally reboot unless I have a particular reason to.
maybeme2 said:
Thanks. I do not normally reboot unless I have a particular reason to.
Click to expand...
Click to collapse
Lol, now you do.
Related
Hi all, just got a TB and rooted it yesterday. It was one of the first things I did when I got my phone, so I can't say that this wasn't an issue beforehand, but it seems like LauncherPro isn't staying in memory. Every now and then, when I press the home screen, it will ask me whether to use HTC Sense or LauncherPro. This will keep occuring at random, even after I've checked to use LauncherPro by default. Is anyone else having this problem? Know a quick fix?
Nobody else experiencing this?
there's an option in launcherpro's general settings 'keep in memory'. have you tried that yet? are you using some sort of app-killer (like advanced task manager or ES)? is launcherpro ignored in that?
Sent from my MB525 using XDA App
Ah, sorry, should have clarified. Yes, I have the keep in memory already checked and I am not using any sort of app killer unless there is a stock app killer that I don't know about.
ok, then. in the phone's settings menu, go to applications/manage applications, find launcherpro. is it selected to launch by default?
Sent from my MB525 using XDA App
No defaults set, which is why I assume the settings aren't sticking. Should I just force stop, clear data, uninstall, reinstall to see if that works? Or do you know a nifty way to set it to the default launcher.
raphytaffy said:
No defaults set, which is why I assume the settings aren't sticking. Should I just force stop, clear data, uninstall, reinstall to see if that works? Or do you know a nifty way to set it to the default launcher.
Click to expand...
Click to collapse
you could do what I did, and use Titanium to remove HTC Sense from the phone. No point in having it if your going to use a different launcher.
Haven't checked yet, but is removing HTC Sense one of the safe removable apps? Were you having the same issues as I was or did you just remove it because you didn't use it?
i don't recommend uninstalling sense. i know, launcherpro is good and all, but it's still a third party software, and if something goes wrong, you're left with no launcher, and that kind of sucks... and no, i don't know any way to make it default (other that choosing from the list when it pops up). but reinstalling might help!
Sent from my MB525 using XDA App
raphytaffy said:
Haven't checked yet, but is removing HTC Sense one of the safe removable apps? Were you having the same issues as I was or did you just remove it because you didn't use it?
Click to expand...
Click to collapse
i am running das bamf and removed every bit of sense I could get my hands on immediatly as I like what they did with the rom but hate sense. I also installed launcher pro right away and deleted sense.
I have never had launcher pro end up at a point where I couldn't use it anyone. I did this for 2 months on my evo 4g, and will continue to do so.
Just stuck to the tried and true method of clearing data. LauncherPro seems to be sticking now. Thanks for all the replies!
Ah, spoke a little bit too soon. Doesn't seem to be sticking any longer. When I rooted, the process went very smoothly and all root apps that I have run with no problems.
I'm just wondering if there's any way that rooting may have affected LP since no other users seem to be having this problem.
Bumping this.
raphytaffy said:
Ah, spoke a little bit too soon. Doesn't seem to be sticking any longer. When I rooted, the process went very smoothly and all root apps that I have run with no problems.
I'm just wondering if there's any way that rooting may have affected LP since no other users seem to be having this problem.
Click to expand...
Click to collapse
I have had this very same problem since day 1 with my T-Bolt, and it's driving me crazy. I have not rooted yet, so rooting has nothing to do with it... just so you know...
Like with your's, I get that nasty launcher selection popup randomly; and if I exit from any streaming app or music app, it pops up EVERYsingle time the HOME key is pressed.
It also happens with ADW in exactly the same way as LauncherPro, so I would bet it happens with any launcher that is not Sense.
What have I done to fix it?
1. I have uninstalled / re-installed LauncherPro (and ADW), with no luck.
2. Just in case it was a conflict of Google restoring what I had on my Incredible to my T-Bolt, I uninstalled every uninstallable app I could, and then waited over night for Google to do it's backup ( to create a blank backup), and then did a hard reset the next morning, with no luck.
3. In Settings>Privacy, I unchecked the "Back Up My Settings" box and discovered that a window pops up that says, "Are you sure you want to stop backing up your settings and application data AND ERASE ALL COPIES ON GOOGLE SERVERS?" When I saw that, I saw no need to do the overnight thing and did this repeatedly with hard resets - all this WITH NO LUCK.
4. As a last resort, I took my T-Bolt back to Best Buy (thinking that maybe something went wrong in the provisioning process during activation), and they reactivated my T-Bolt with a new SIM card. Once again, NO LUCK.
I don't know what the heck is going on with it. Maybe it's a rogue app that's conflicting with the T-Bolt. I don't know. What I do know is that there is no problem if I'm using Sense, but I don't like Sense and refuse to use it, so I'm stuck with that darned popup.
I thought that rooting and using a different ROM altogether would get rid of the problem. Have you tried flashing a different ROM?
We have got to find out what's causing this, or at least a good workaround.
djkeller3 said:
I thought that rooting and using a different ROM altogether would get rid of the problem. Have you tried flashing a different ROM?
We have got to find out what's causing this, or at least a good workaround.
Click to expand...
Click to collapse
Thanks for the reply. Puts my mind at ease knowing that I'm not the only one with the issue and also helps to know that you're experiencing this on an unrooted phone. I have not tried flashing any custom ROMs yet, so perhaps the people who have flashed a ROM can report back on whether LP is acting up on their phones.
I hope it's as simple as LP needing to be updated for TB.
Had this same problem myself... Download an app called HomeSmack from the market. It is free and allows you to switch between Sense and launcherpro easily. Have not had the issue since. Also I can easily switch back to my sense home screen and vice verse without a set-up every time.
Hope this helps
Memnoch73 said:
Had this same problem myself... Download an app called HomeSmack from the market. It is free and allows you to switch between Sense and launcherpro easily. Have not had the issue since. Also I can easily switch back to my sense home screen and vice verse without a set-up every time.
Hope this helps
Click to expand...
Click to collapse
Yeah, I forgot to mention that neat little app - Homesmack. I like it. It's the only way I was able to actually get to LauncherPro from Sense. Without it, for me LauncherPro was simply a *download* that I could not access.
However, it did nothing to keep LauncherPro in memory. It does allow you to clear data from Sense and actually kill it momentarily; but once you get back into LauncherPro (or ADW), the problem simply repeats itself on my T-Bolt.
raphytaffy said:
Thanks for the reply. Puts my mind at ease knowing that I'm not the only one with the issue and also helps to know that you're experiencing this on an unrooted phone. I have not tried flashing any custom ROMs yet, so perhaps the people who have flashed a ROM can report back on whether LP is acting up on their phones.
I hope it's as simple as LP needing to be updated for TB.
Click to expand...
Click to collapse
If I have time, I'm gonna root my T-Bolt this weekend. And then I will immediately flash a ROM - ANY ROM - to see if this works.
From what I'm gathering with regards to the T-Bolt... there are lots of bugs with this phone; however, not all T-Bolts share the same problems, and some are way more common than others. My T-Bolt is, for the most part, flawless; except for the launcher staying in memory. My wife has the headphone jack problem with hers... not everyone is experiencing that, but there are a batch of T-Bolts with faulty headphone jacks. Guess that's what we get for being early adopters. What the heck though, every other 4G phone that comes out will have flaws too. If people are expecting these phones to be fully *worked out*, they should wait and upgrade to 4G next year.
In the meantime, I've found that hitting the *back* key instead of the *home* key bypasses the launcher pop-up selector altogether. It can't be relied on completely because there are some apps you can't get out of without hitting the HOME key.
btw, my coworker has a tb and has this issue of the launcher pro constantly asking to be the default launcher. looks like if you hold the home button to switch between tasks, it clears the default launcher setting. try not using the hold home to multitask function to see if that stops this from happening.
I can verify this behaviour, and it 100% reproducible. It 'forgets' the default launcher with 2 actions:
- Pull down the status bar notification.
- Long press home to switch apps.
It doesn't happen otherwise. I use Wave Launcher, and it doesn't affect the default launcher.
This only started happening this weekend. I have to go through the apps I added recently.
I'm not rooted.
Using Zeam launcher.
i JUST bought this phone yesterday and today is the first day i have actually gotten to use it and start setting it up. Its all stock. the only thing i did was install my general apps that i use all the time, and disabled the useless apps. verizon apps, amazon, some google play apps, etc. nothing major to the phone. whats happening is that when i play a youtube video or play a game, i get like a half second stutter or freeze then it continues normally. this happens on all games.
any ideas what it could be?
Bring that sucker back and get a replacement.
In all seriousness, this really sucks to hear. Have you tried unfreezing all previously frozen apps to see if the issue still persists? Since you haven't modified anything in the phone yet, you could perform a factory reset and see if that helps anything.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
This phone should not stutter at all. It should fly through everything. If factory reset doesn't fix it, return it
Sent from my HTC6525LVW using Tapatalk
Evocm7 said:
This phone should not stutter at all. It should fly through everything. If factory reset doesn't fix it, return it
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I know. I was shhocked when I started to notice it. I ONLY noticed it on YouTube vids and games. The the menus there didn't seem to have a hiccup at all. Maybe an app I installed? I'll try unfreezing tho oak what one would cause that.
The other issue I'm having is with my chrome bookmarks. I have 2 folders on my chrome. "Other bookmarks" where All my computer bookmarks r stores and "mobile bookmarks" when nothing is stored. What I'm trying to do is copy say Facebook from other to mobile. But every time I go to do that it moves it from other to mobile and than its no longer on other bookmarks. How can I copy bookmarks over without moving them?
Quadrider10 said:
The other issue I'm having is with my chrome bookmarks. I have 2 folders on my chrome. "Other bookmarks" where All my computer bookmarks r stores and "mobile bookmarks" when nothing is stored. What I'm trying to do is copy say Facebook from other to mobile. But every time I go to do that it moves it from other to mobile and than its no longer on other bookmarks. How can I copy bookmarks over without moving them?
Click to expand...
Click to collapse
Alright so I unfroze all the apps and rebooted and still same issue. So then I froze everysingld app I could that I downloaded or Google app and tried again and still doing it. So it's not an app. Must be a system setting... And ideas what setting could cause this?
Quadrider10 said:
Alright so I unfroze all the apps and rebooted and still same issue. So then I froze everysingld app I could that I downloaded or Google app and tried again and still doing it. So it's not an app. Must be a system setting... And ideas what setting could cause this?
Click to expand...
Click to collapse
If a factory reset didn't fix it (if you've done one yet), just take it back. No system setting is going to cause intermittent lag. That would be the worst idea for a setting ever... "Check this box to slow down your system at random times."
sfreemanoh said:
If a factory reset didn't fix it (if you've done one yet), just take it back. No system setting is going to cause intermittent lag. That would be the worst idea for a setting ever... "Check this box to slow down your system at random times."
Click to expand...
Click to collapse
i just did it... trying it now..
Ya something is definitely wrong. The M8 does not stutter or lag one bit, ever?
Sent from my HTC6525LVW using xda app-developers app
richii0207 said:
Ya something is definitely wrong. The M8 does not stutter or lag one bit, ever?
Sent from my HTC6525LVW using xda app-developers app
Click to expand...
Click to collapse
I know it shouldn't lol. I restored and set everything up again. See how it goes. And idea on the Google chrome issue?
welp. looks like ill be doing a return today... thats a shame..
they BETTER give me a NEW one and not some refurbished one.
Quadrider10 said:
I know it shouldn't lol. I restored and set everything up again. See how it goes. And idea on the Google chrome issue?
Click to expand...
Click to collapse
I don't know if you can copy bookmarks through Chrome on your phone. Just do it from your desktop.
sfreemanoh said:
I don't know if you can copy bookmarks through Chrome on your phone. Just do it from your desktop.
Click to expand...
Click to collapse
ya just figured it out lol thanks!
i was thinking the stutter may have been from play services... but it fully up to date.
Evocm7 said:
This phone should not stutter at all. It should fly through everything. If factory reset doesn't fix it, return it
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I have an M8 that at first was super fast pretty much at all times.
I installed Next Launcher on it, and it was still fast, for at least a few weeks I think.
But now I regularly get nasty lag when using that launcher (tapping on home or whatever, even other app's).. lag on the order of even 1-4 seconds before an action takes place… not acceptable at all.
I saw a post somewhere about modifying a build.prop option to "always keep launcher in memory" or something like that. I believe the post said that the launcher may get unloaded from memory at times by Android if other memory intensive app's are running.
Just wondering if anyone else has encountered similar lag from a launcher like Next Launcher… or other lag just appearing over time.
If I do a restart, lag will go away for a bit, but then return… I think it's when the Launcher is loaded, and resident in memory, that lag goes away for a bit.
I didn't want to have to root just to modify build.prop, but I guess I may have to…
Thanks for any ideas…
p.s.
I have the AT&T HTC One M8… but I doubt that would matter for this issue.
[Fixed]
Checking "System persistent" under "Performance Settings" seems to have fixed most lag on Next Launcher for me.
I also checked "Hyper Fluency" which may also help.
Nice that this option was possible so I didn't have to root just to keep the Launcher fluid...
ShivaSmith said:
I have an M8 that at first was super fast pretty much at all times.
I installed Next Launcher on it, and it was still fast, for at least a few weeks I think.
But now I regularly get nasty lag when using that launcher (tapping on home or whatever, even other app's).. lag on the order of even 1-4 seconds before an action takes place… not acceptable at all.
I saw a post somewhere about modifying a build.prop option to "always keep launcher in memory" or something like that. I believe the post said that the launcher may get unloaded from memory at times by Android if other memory intensive app's are running.
Just wondering if anyone else has encountered similar lag from a launcher like Next Launcher… or other lag just appearing over time.
If I do a restart, lag will go away for a bit, but then return… I think it's when the Launcher is loaded, and resident in memory, that lag goes away for a bit.
I didn't want to have to root just to modify build.prop, but I guess I may have to…
Thanks for any ideas…
p.s.
I have the AT&T HTC One M8… but I doubt that would matter for this issue.
Click to expand...
Click to collapse
Evocm7 said:
This phone should not stutter at all. It should fly through everything. If factory reset doesn't fix it, return it
Click to expand...
Click to collapse
Not necessarily. I've used more than 10 different Android devices, including the HTC One M8, and every one of them stuttered to some degree, usually once every 2 or 3 seconds while watching YouTube or Netflix, playing games, etc. It has nothing to do with network speed or a device defect. But if it's really freezing for half a second, that's a different story.
---------- Post added at 09:41 PM ---------- Previous post was at 09:36 PM ----------
richii0207 said:
Ya something is definitely wrong. The M8 does not stutter or lag one bit, ever
Click to expand...
Click to collapse
Yes, it does. You're just not sensitive enough to notice.
I am having similar issue. Got the phone a few weeks ago, and have been getting used to it. First off, the battery life is not what people made it out to be, unless mine is faulty...
Getting to the point though, in the notification bar, if there is more than 2 notifications at the same time, say an email, a chat, and a text, when I unlock the phone, the entire top notification bar "flashes" in a stuttery manner... and until i remove the notifications it continues to do this. I attempted factory reset but had no success.. Any advice?
Lately my Nexus 5 has been having some issues. I first started noticing this when I'd get artifacts popping up while on chrome. Then during reboot, play services would crash, and sometimes the launcher would refuse to start. Then other apps like Hangouts would refuse to let me view messages without a app crash. Even 3rd party apps have crashed on me.
I've done a full wipe and put stock 4.4.2, three different times now and within a day I get the same symptoms all over again.
This has been going on for over a week, I have absolutely no idea what to do now.
Any ideas? Is perhaps the storage bad? Any way to test it? Or what should I do.
Thanks
Flash clean stock and don't install a single app for those few days and see what happens.
If nothing, install just a few apps at a time per day. If it suddenly starts....you'll know its one of the few apps you just installed.
That's all I got. Lol
adrianvfx said:
Lately my Nexus 5 has been having some issues. I first started noticing this when I'd get artifacts popping up while on chrome. Then during reboot, play services would crash, and sometimes the launcher would refuse to start. Then other apps like Hangouts would refuse to let me view messages without a app crash. Even 3rd party apps have crashed on me.
I've done a full wipe and put stock 4.4.2, three different times now and within a day I get the same symptoms all over again.
This has been going on for over a week, I have absolutely no idea what to do now.
Any ideas? Is perhaps the storage bad? Any way to test it? Or what should I do.
Thanks
Click to expand...
Click to collapse
Are you flashing a custom kernel with it? Are you undervolting at all, running art? I specifically ask for undervolting, cause that will cause things to crash | reboot.
No, no custom kernel. Everything I got was from googles factory image site. https://dl.google.com/dl/android/aosp/hammerhead-kot49h-factory-02006b99.tgz
And I've never undervolted before. I could root and perhaps increase the clock speed. Also not running ART. I did a few months ago, but switched back.
adrianvfx said:
No, no custom kernel. Everything I got was from googles factory image site. https://dl.google.com/dl/android/aosp/hammerhead-kot49h-factory-02006b99.tgz
And I've never undervolted before. I could root and perhaps increase the clock speed. Also not running ART. I did a few months ago, but switched back.
Click to expand...
Click to collapse
Well aside from rooting, best you can do is force stop all those apps, particularly the ones that are crashing specifically, then clear those caches from the menu. After you've done all your problem apps, reboot.
If he did a full wipe and installed a fresh stock image....caches aren't the issue. Its probably one app wreaking havoc. Lol
My note 20 ultra is having an issue where certain times when I go back to home screen, the app I was on leaves a ghost image on the screen. Only way to seem to get rid of it is to reboot device. Have to do this once a day. Tried with Nova and One UI but no dice fixing without reboot.
See my screen shot. Is there another way to refresh your home screen a la Windows?
Exodus4191 said:
My note 20 ultra is having an issue where certain times when I go back to home screen, the app I was on leaves a ghost image on the screen. Only way to seem to get rid of it is to reboot device. Have to do this once a day. Tried with Nova and One UI but no dice fixing without reboot.
See my screen shot. Is there another way to refresh your home screen a la Windows?
Click to expand...
Click to collapse
it's not a pop-up view? is it random behavior or did you have to follow certain steps in order for this to happen?
Exodus4191 said:
My note 20 ultra is having an issue where certain times when I go back to home screen, the app I was on leaves a ghost image on the screen. Only way to seem to get rid of it is to reboot device. Have to do this once a day. Tried with Nova and One UI but no dice fixing without reboot.
See my screen shot. Is there another way to refresh your home screen a la Windows?
Click to expand...
Click to collapse
Did you set your phone up from scratch or did you transfer data from another phone. If you transferred from another phone there's been numerous post here about bugs and they were fixed with a FDR.
From the boot menu clear the Sytem Cache... this cures many glitches.
Find the app doing it and clear its cache and data if need be.
If that's the only issue with that load and nothing gets it done, disable the pop up notifications/overlay permissions for that app. Not sure how it's displayed in settings on Q.
Post Nine said:
it's not a pop-up view? is it random behavior or did you have to follow certain steps in order for this to happen?
Click to expand...
Click to collapse
No just going back to home screen from using an app triggers it sometimes
ggrant3876 said:
Did you set your phone up from scratch or did you transfer data from another phone. If you transferred from another phone there's been numerous post here about bugs and they were fixed with a FDR.
Click to expand...
Click to collapse
Setup from Note 10+ 5G
blackhawk said:
From the boot menu clear the Sytem Cache... this cures many glitches.
Find the app doing it and clear its cache and data if need be.
If that's the only issue with that load and nothing gets it done, disable the pop up notifications/overlay permissions for that app. Not sure how it's displayed in settings on Q.
Click to expand...
Click to collapse
Problem is it's not just one app. The screen you see is the dialer. Also happened twice using Microsoft Teams
Exodus4191 said:
Problem is it's not just one app. The screen you see is the dialer. Also happened twice using Microsoft Teams
Click to expand...
Click to collapse
Could the MS apks be the root cause?
I don't use any of the MS apks, in fact they're all blocked.
If you do a hard reset and it comes back, you'll have gained nothing. Most times it's a settings issue or a misbehaving 3rd party app.
Have had the most trouble with 3rd party launchers. Best to avoid them as they can goof up a lot including boot up.
>Keep playing with it< and try some Google searches as others will many times have the same issues.
Try package blocking suspect apks and see if that ferrets it out. Use Device Manager to see what apps are loaded in the memory cache when it goes nuts.
I've used this to track down a nasty one, once I cleared the data on the right system apk all was good.
Best of all if it happens again, I know what to do.
A last resort before a hard reset is to do a setting reset however this is a global settings nuke.
Again, clear the system cache and then suspected apk caches however sometimes you'll need to clear their data as well. PD MDM is a better option to clear apk caches/data in as it leaves no nulls or something that clearing the same in settings DOES.
Sounds skewy but been there, done that.
Exodus4191 said:
Setup from Note 10+ 5G
Click to expand...
Click to collapse
Back up everything to Samsung cloud and do a FDR. If that doesn't fix the issue just restore and you're right back where you were.
There have been several reports of bugs on this forum and they were mostly due to restoring data from another phone.
ggrant3876 said:
Back up everything to Samsung cloud and do a FDR. If that doesn't fix the issue just restore and you're right back where you were.
There have been several reports of bugs on this forum and they were mostly due to restoring data from another phone.
Click to expand...
Click to collapse
Ok. I just did the memory clear someone suggested and I am waiting to see it happen again to see which apps are open when it happens again to do selective uninstalls. If it doesn't work I'll go FDR unfortunately
Exodus4191 said:
Ok. I just did the memory clear someone suggested and I am waiting to see it happen again to see which apps are open when it happens again to do selective uninstalls. If it doesn't work I'll go FDR unfortunately
Click to expand...
Click to collapse
Hopefully it might fix it but you should never transfer data from your old phone to your new phone, it just causes problems. I've been doing this since 2009 and have learned the hard way.
Exodus4191 said:
Problem is it's not just one app. The screen you see is the dialer. Also happened twice using Microsoft Teams
Click to expand...
Click to collapse
ggrant3876 said:
Hopefully it might fix it but you should never transfer data from your old phone to your new phone, it just causes problems. I've been doing this since 2009 and have learned the hard way.
Click to expand...
Click to collapse
You're referring to app data???
blackhawk said:
You're referring to app data???
Click to expand...
Click to collapse
Yes, it's messed up more than one phone on this forum and a FDR fixed them.
ggrant3876 said:
Yes, it's messed up more than one phone on this forum and a FDR fixed them.
Click to expand...
Click to collapse
Yeah I can see that happening... lol, no!
I clone my XP×64 and W7 OS drives all the time... for the same machines of course.
blackhawk said:
Yeah I can see that happening... lol, no!
I clone my XP×64 and W7 OS drives all the time... for the same machines of course.
Click to expand...
Click to collapse
Yeppers, I have my hard drive cloned too. Also kind of like belt and suspenders I also have two external drives with backups on both.
ggrant3876 said:
Yes, it's messed up more than one phone on this forum and a FDR fixed them.
Click to expand...
Click to collapse
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Exodus4191 said:
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Click to expand...
Click to collapse
3rd party launchers can put you in boot loop hell.
Had it happen twice in 2 weeks.
Was thinking it might be another app but on the 3rd reload I stayed with 1 UI...
2 months later still stable as a rock.
If a launcher is acting even a little slow or twitchy... ditch it.
Exodus4191 said:
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Click to expand...
Click to collapse
Let me know how it goes. Also I've seen no reports of Nova causing what you're experiencing, good luck.
blackhawk said:
3rd party launchers can put you in boot loop hell.
Had it happen twice in 2 weeks.
Was thinking it might be another app but on the 3rd reload I stayed with 1 UI...
2 months later still stable as a rock.
If a launcher is acting even a little slow or twitchy... ditch it.
Click to expand...
Click to collapse
I would have already stuck with one ui had it been a little more customizable. Lack of vertical scroll app drawer and 3rd party icons killed it for me
Exodus4191 said:
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Click to expand...
Click to collapse
Exodus4191 said:
I would have already stuck with one ui had it been a little more customizable. Lack of vertical scroll app drawer and 3rd party icons killed it for me
Click to expand...
Click to collapse
⁰
I don't like the bloody white icon labels...
1 UI is fast and the most stable. After seeing all manner of screw ups on 3rd pretty launchers and 2 back to back reloads... done.
Got rid of most of the bloody white except the page indicator. Samsung morons... even with only a home page it still shows, jeeeeezse!
Nothing in the Good Lock apps to remove them either.
Grrrrrrr....
Does anyone else have crashes for oneUI ? Fort me it happens like twice a week on my exynos model.
I'm so disappointed with this phone to be honest. It's stutters now and than and to many crashes in various apps.
I'm assuming must of it is due to Samsung chip.
I have also whacked for nightly restart even thought it's stupid i think.
Did this happen from day one?
If not it's likely an app, update or settings issue.
Still that's pretty unstable... it could be a hardware issue.
vampyren said:
Does anyone else have crashes for oneUI ? Fort me it happens like twice a week on my exynos model.
I'm so disappointed with this phone to be honest. It's stutters now and than and to many crashes in various apps.
I'm assuming must of it is due to Samsung chip.
I have also whacked for nightly restart even thought it's stupid i think.
Click to expand...
Click to collapse
try factory reset with disabling of trashy preinstalled apps (disabled 144 on mine ), then install your apps (not restore)
adb app control
It wasn't happened on mine ( SD variant). Try to factory reset the phone, download and re-install all of your app instead of restore them (even with the phone setting). It may help to solve issues
I appreciate the tips but seriously guys, factory reset and redownload of this many apps i have is like a weeks work! I only download the stuff i use (and 99% payed apps as i hate ads). Not to mention i might loose some data thanks to how Android save data. This is not 2010. I hope modern phones are more stable then that.
If this was iPhone then i could simply restore easy but with Android its not as simple.
If there is no other way i wait for some more samsung firmware updates.
It has not happened this week so lets see.
I notice some specific apps are specially bad like LinkedIn hangs allot. Tapatalk wont work even with this forum and gives error. Maybe some of these apps make the launcher go nuts....
Try using a different launcher, to see if that stops the crashing
jhericurls said:
Try using a different launcher, to see if that stops the crashing
Click to expand...
Click to collapse
No thank you. I like Nova but i really like to use stock now so i get all my folders and settings saved properly
But i might go to Nova again. It has so much great tweaking...
vampyren said:
No thank you. I like Nova but i really like to use stock now so i get all my folders and settings saved properly
But i might go to Nova again. It has so much great tweaking...
Click to expand...
Click to collapse
Only saying it to see if its the launcher that's causing the crashes.
Install latest updates, seems that they finally fixed the problem
peetereczek said:
Install latest updates, seems that they finally fixed the problem
Click to expand...
Click to collapse
Yes there has been 2-3 updates since last time and so far it has not crashed so it seems to be fixed. Cheers