Hello, good people.
So I recently bought a gw4 and I literally tried everything to pair it with my s20+ with no success.
I tried EVERYTHING except factory reset of the phone. Installed and uninstalled the Wear app, wiped cache everywhere I thought I should be etc etc.
The step where the problem appears is when I need to accept terms and conditions. It's just a blank page and I can't agree with the terms and proceed with pairing! Also, while on that step, Play store is looking for an update for Wear infinitely and I need to force stop it later lol. Pls see the attached Screenshot.
The seller obviously won't take it back because it connected successfully with their S21 and I have no reason not to believe that the problem is between the watch and my phone.
I had a real hard time getting my watch to pair with my S22 Ultra. In the end, I had to remove my google account from my phone and then it setup just fine. Once completed, just readded my google account.
dalepl said:
I had a real hard time getting my watch to pair with my S22 Ultra. In the end, I had to remove my google account from my phone and then it setup just fine. Once completed, just readded my google account.
Click to expand...
Click to collapse
Did you have a problem with accepting the terms?
I didn't try removing my Google account, might try that.
No, my issue was when the Wear app was trying to transfer my Google account to the watch. It won't hurt to try. It will not mess things up.
I will try anything before the factory reset haha
Sigh, factory reset solved the issue...
Sorry to hear that, but at least it fixed it. Been bad if a reset still had the same issue.
LOL, so true! I think I'd snap.
Related
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
marsen2567 said:
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
Click to expand...
Click to collapse
Double checked, it is not disabled.
Thanks for the idea though!
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
This may be a dumb question, but maybe it will avoid me a lot of wasted time, but how do I do that? And Thanks for the help!
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
twitchdatweek said:
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
Click to expand...
Click to collapse
Did you ever figure out how to fix this? I wanted to download a camera mode, but realize nothing would happen when I tried to install. I went back and enabled all of my disabled apps in Titanium Backup. But unfortunately I still cannot add a Samsung account. Same thing happens when I choose Samsung from the account types, nothing happens.
I've got a girl that I work with that is having the exact same issue. She has the 128gb Verizon model and essentially nothing happens when you try to install a theme. Same thing happens with the Samsung account as well, as soon as you go into add the account and press Samsung account, it just bumps you right back out to the accounts screen. I've tried clearing data for Samsung Account, Galaxy Apps, Theme Manager, etc. Not quite sure what the issue is.
You're not alone
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
R3d3ad3 said:
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
Click to expand...
Click to collapse
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
same thing bro...
twitchdatweek said:
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
Click to expand...
Click to collapse
I wasted hours on multiple days speaking to every venue availing for support and none were even aware it was possible and all claimed a factory reset. On the flip side verizon offered offered a refurbished replacement, but unless this continues I'd opt for the reset which fixed my account and now it runs like a dream... a super fast octabrain dream
I was facing the same problem.
Reading through this thread I've figured out what was wrong.
I have an old Samsung Account and this account was blocked on Samsung due to inactivity and new T&Cs to agree.
I've accessed the Samsung site (https://account.samsung.com) and reactivated my account.
After that, I became able to download the themes from Themes Store.
twitchdatweek said:
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Click to expand...
Click to collapse
Do a factory reset get the theme then root if it still dont work then call samsung.
Sent from my SM-N910V using XDA Free mobile app
I have a same problem. My phone not rooted. I have package disabler. I enabled all disabled packages, rebooted phone, deleted dalvik, but no succes. I can't create samsung account in phone settings >accounts and theme store do not work. I do not want factory reset, because after needs a lot of time to configure phone.
Does anybody else have a problem with the screen timeout settings? It seems to remain the same 10-15 seconds no matter what I put it on. Even if I set it to 10 minutes
Good for your battery life! ?
Are you talking about the lock screen or the normal display after you unlock it. There is no way to change the timeout of the lock screen.
I get that too. It times out no matter what time I set it!
This is driving me crazy!!
joshlee80 said:
I get that too. It times out no matter what time I set it!
This is driving me crazy!!
Click to expand...
Click to collapse
Might have something to do with face recognition. (Smart Stay) try messing with those settings too. I receive mine today so ill look into it too.
I'm having the same issue. Spent all night messing with every setting to no avail. Incredibly frustrating.
think its about smart stay, or did you use any battery saver that comes with the phone?
Does the same thing with smart stay on or off (unless you're staring right at the screen in good lighting), no battery saving modes used. On the phone with Samsung right now
[email protected] said:
Does the same thing with smart stay on or off (unless you're staring right at the screen in good lighting), no battery saving modes used. On the phone with Samsung right now
Click to expand...
Click to collapse
Please let me know? I would like to find out what Samsung says!
They used smart tutor to access my phone and looked at all the settings. Said they would call me back when they have a solution. Didn't ever verbally confirm it as an issue, not holding out much hope
[email protected] said:
They used smart tutor to access my phone and looked at all the settings. Said they would call me back when they have a solution. Didn't ever verbally confirm it as an issue, not holding out much hope
Click to expand...
Click to collapse
just for your info, I did spoke to Samsung as well and I reset the phone as they told me to. They are thinking there is something contradiction between your old backup data and current. It actaully fixed the issue but now I found a dead pixel.... shoot. Now I will have to go to T-mobile for the replacement phone. Hope they accept it.
So did they just have you do a factory reset? Sorry to hear about the dead pixel what a bummer. Anything you could tell me about what they had you do would be much appreciated.
Thanks!
I'm glad its not just me, I'm going to factory reset to see what happens. I've been using a Stay Alive app in the meantime
Installed the T-Mobile software update, made no difference. So far the only thing that seems to work for me is a factory reset and to set it up as a new device; restoring any devices through Google seems to result in the same issue. Restoring data from devices linked to Samsung account (which I have to if I log into Samsung account while setting up for some reason) doesn't seem to matter one way or the other.
Mine is working for now going to start installing my apps and hope it continues to do so
[email protected] said:
Installed the T-Mobile software update, made no difference. So far the only thing that seems to work for me is a factory reset and to set it up as a new device; restoring any devices through Google seems to result in the same issue. Restoring data from devices linked to Samsung account (which I have to if I log into Samsung account while setting up for some reason) doesn't seem to matter one way or the other.
Mine is working for now going to start installing my apps and hope it continues to do so
Click to expand...
Click to collapse
Hi, Thanks for the info. So which one did have an impact? Google backup or Samsung Cloud? I only restored phone number and picture from google and didn't even try Samsung cloud.
joshlee80 said:
Hi, Thanks for the info. So which one did have an impact? Google backup or Samsung Cloud? I only restored phone number and picture from google and didn't even try Samsung cloud.
Click to expand...
Click to collapse
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
[email protected] said:
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
Click to expand...
Click to collapse
Thanks a lot! it helps! I am getting a warranty exchange for the dead pixel. You cannot get this exchange from Samsung directly but from the service provider.
[email protected] said:
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
Click to expand...
Click to collapse
Thank you so much, so much help. It worked
I find even playing games my phone goes onto lock mode if I'm not touching screen.
Annoying.
I am trying to set up Samsung Pay on my new Galaxy Watch4 Classic. No matter what I do, I can't get past this screen! Paired with Z Fold3. Touching the button with the arrow does nothing. Any help would be appreciated!
Update: Maybe this has something to do with it? Every time I open the Samsung Pay watch plug in on my phone it tells me it needs to update the Samsung Pay app on my watch. But every time it fails. Yes I've rebooted. No reason given. Any ideas? Phone is Z Fold 3.
maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region
carlitobahsoun said:
maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region
Click to expand...
Click to collapse
Yes works fine on ZF3 and on my GW3 up until I cleared it. I'm in the USA and it's a US watch purchased directly from AT&T.
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
I will try that thank you.
roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
Nope didn't work, or I didn't do it right. I've had my watch disconnected from the phone (even turned off remote connection), WiFi only, for 2 hours now. Opened the Samsung Pay app many times, never prompted for an update and nothing ever happened on its own. Still can't get past that Get Started screen with the arrow button. Is there a way to manually trigger an update or clear data for an app directly from the watch? I couldn't find Samsung Pay in the Play store either to update or reinstall.
Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.
roaddog665 said:
Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.
Click to expand...
Click to collapse
Thank you, good advice. Unfortunately that's the first thing I tried and there actually is no option to reset. Usually you can click on Storage and then have Clear Cache and Clear Data. Clicking on Storage for Samsung Pay does nothing. No option to clear anything. Can't uninstall either. The closest I could come to this was uninstalling and reinstalling the Samsung Pay Watch Plugin from my phone, and that didn't help. I did talk to Samsung and they want me to bring it to a service center or ship to them for physical repair, which is about what I was expecting for an answer. I did try resetting the watch back to factory defaults and reinstalling the wearables app on my phone, no luck. Brought me right back to the same place. I guess I will try exchanging it since I just bought it, and if the new one doesn't work I'll just go back to my GW3. Thank you for your help.
Did you tried to reset App data from ADB? ADB is a debug protocol for Android devices. With ADB you can do things which no allowed to do in User Interface. In Android OEMs like Samsung are disabling to much features in UI because they think people are dumb and they don't wanna mess your phone if you are not experienced user. With ADB you can do too much things in Android devices. I don't know how to reset app data with ADB but I did it before, just search the web.
Its easy. i had the same issue, only solved by doing this. Install APKPure and search for updates for your apps. it should appear there.update it, and afterwards you can uninstall the APKPure.
Best of luck mate.
Hi, was this ever solved in the end? I am just experiencing this issue... It's because of the new update for the Watch Plug-In, for some reason it cannot update the app on the watch itself or communicate to that app at all... I still experience that same stuck screen!! Any help would be appreciated.
Hello everyone,
My Galaxy Watch4 has been great. But I've come across a few occasions where my watch mysteriously disappears from the Galaxy Wearable app and the list of paired bluetooth devices. Unfortunately, the watch fails to recognize my phone as the same device and forces me to reset it.
I have debloated my phone and I did notice that it happened once after resetting network settings (although that could be an annoying but correct behavior). I wouldn't be bothered as much if I could just repair it as-is but this has happened about 3 times since I've owned the watch.
I did use a debloater script on my S22 but not the watch. The issue persists after reversing the debloat. Is this a known issue? Are there ways to locate logs/settings that may be causing this?
Alternatively, is there a developer/hidden option to bypass the erase requirement?
It happened to me when I cleared Google Play Services Data.
JazonX said:
It happened to me when I cleared Google Play Services Data.
Click to expand...
Click to collapse
I can't recall if that happened in my circumstance, but I know of one instance where it didn't and it happened back to back, requiring me to reset my watch 3 times. Could be user error on my part since I tinker with my phone but knowing that it relies on GPS is a step in the right direction
https://www.reddit.com/r/WearOS/comments/p7lhir
so after 6mounth using this watch suddenly watch disappeared from wearable app and it wouldn't connect again always stuck on 80% or 90% of the process i searched many people faced this issue and had to reset the watch to connect it again and i'm using it on huawei phone (as before i was using) so wearable wont let you connect and you need to force it by samsung and now that i'm connected i cant signing my google account to my watch to restore my apps and watch faces now this google signing problem is there for all wearos users and many people face this problem i tried resetting the phone and watch several times using different google accounts and even tried to do this in a samsung device still the same result any one have any experience or idea about this? me and many others cant use their watches
FIXED!!!
UPDATE : After search for a long time and couple of factory resets and every single way that ppl said it fixed it for them it didnt worked for me until i saw someone had the same problem like me and only connecting to a Canada vpn fixed it for it sounded too random but i tried and it worked so if you have the same problem and other ways dont fix it try this first connect to a canada vpn then start copy account from wearable app on phone
I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.
dalepl said:
I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.
Click to expand...
Click to collapse
i tried almost all the ways that fixed some people problems like redoing multiple times disabling screen locks turning wifi off clearing data and caches removing g accounts almost everything out there but still there is too many people with the issue remaining idk why they make it so hard to do this when i could just put in my gmail and password in my watch simply
bhello same problem for 3 days, it annoys me crazy!!! I so regret having bought it, autonomy level is zero and now this bug with Google Frankly is too much
Hello. I had the same problem. After googling for longe time i found out it was a dns related issue.
Link (unfortunately only in german)
Long story short, as i could not figure out how to set up my router, i got it running by simply using mobile data instead of WIFI.
EDIT: I am not sure if i disabled "Private DNS" setting in Android as well
tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it
ste27.jah said:
tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it
Click to expand...
Click to collapse
frankly me too i stopped using the watch couple of days now im gonna redo all the processes that i found in the internet if no luck im just gonna get rid of it cuz it was all working and suddenly stopped connecting to phone and wearable app so it will happen again someday
Did you try using Google DNS 8.8.8.8 while copying?
david.siebauer said:
Did you try using Google DNS 8.8.8.8 while copying?
Click to expand...
Click to collapse
yes still no luck. i noticed after many reset factories my watch still connects to my wifi ap without required password and most of the people who cant solve this problem are using android 9 even on samsung s8 and s9 series
oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!
JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.
ste27.jah said:
oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!
Click to expand...
Click to collapse
ste27.jah said:
JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.
Click to expand...
Click to collapse
its either the watch is not wiping the data completely and the issue still remains or they are aware of this problem and cant solve it and even worse they wanna force ppl to upgrade their phones cuz all the new devices can fix the issue but the older devices running android 9 cant fix this and i searched lots of posts on samsung and google forums no official staff answering to the ppl only other ppl trying to help out. i mean why you should need to copy google account from the phone? why not just log into it with your freakin watch
It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released
RickCambio34 said:
It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released
Click to expand...
Click to collapse
i updated the first post check it out it fixed it for me i hope it helps you aswell
I have the same proble, VPN no works, I cant copy account google to watch... It is ....
found solution. downgrading gms to 23.05.14 worked for me