Samsung watch stopped working properly after EMUI12 update? - Huawei P40 Pro Questions & Answers

Does anyone else own a Samsung watch?
Both myself and my wife have Samsung watches (she Galaxy watch active and me Galaxy watch 1) and both have P40 Pro with GMS, and GSF is frozen (no play store so we use aurora and everything works perfectly).
Since EMUI12 update everything is working fine but these watches keep losing bluetooth connection to the phone, therefore will not show notifications and the health data is sometimes not syncing.
We have tried resetting both watches, uninstalling all Samsung apps and reinstalling and then re-pairing watches and still the same problem occurs.
I tried to downgrade to older version of Samsung wearable apk but it was impossible, the app just wants to update itself right away (along with the watch plugin apks).
So the culprit is either EMUI12, android 11, or the wearable apk itself.
Would be good to know for sure as Samsung will not support these devices.
Ps. Both wearable app and the plugin app have app launch/battery optimization disabled.

I'm having the same issue. I'm either going to sell the phone or downgrading my os

I'm thinking it might be Bluetooth in general which is having issues. It seems to also be disconnecting from my car.
I've done a network settings reset to no avail.
Wonder if it's worth the time and effort wiping, downgrading all the way to emui 10 and then reinstalling GMS etc

My pebble and Huawei watch keep their Bluetooth connection without issues. Only the galaxy watch is disconnecting. My Bluetooth speaker and car also work fine

Same issue. Galaxy Watch keeps disconnecting/won't sync after my Huawei Mate 20 X updated to EMUI 12. Has anyone found a solution? I will have to ditch the phone (I love the big screen) or the watch. If I keep the phone I guess I'll pick up a Huawei watch.

frcraig said:
Same issue. Galaxy Watch keeps disconnecting/won't sync after my Huawei Mate 20 X updated to EMUI 12. Has anyone found a solution? I will have to ditch the phone (I love the big screen) or the watch. If I keep the phone I guess I'll pick up a Huawei watch.
Click to expand...
Click to collapse
Wow that's surprising that even Huawei devices with Google services built in are having the issue.
I ended up "upgrading" to an Oppo Find X5 Pro.
Still prefer the Huawei camera though

I found a solution. I installed the Huawei HiSuite software on my desktop computer, plugged my phone into a usb port, and used HiSuite to downgrade my phone's OS from EMUI 12 to EMUI 11. Now my watch works fine again.

frcraig said:
I found a solution. I installed the Huawei HiSuite software on my desktop computer, plugged my phone into a usb port, and used HiSuite to downgrade my phone's OS from EMUI 12 to EMUI 11. Now my watch works fine again.
Click to expand...
Click to collapse
I'm having the same issue with a P30 Pro updateted to EMUI12, my Gear S3 won't show WA notifications and often it's disconnected from the phone
Will the downgrade from EMUI12 to EMUI11 delete all the phone data?

ivan69_mi said:
I'm having the same issue with a P30 Pro updateted to EMUI12, my Gear S3 won't show WA notifications and often it's disconnected from the phone
Will the downgrade from EMUI12 to EMUI11 delete all the phone data?
Click to expand...
Click to collapse
yes

Despite the downgrade to emui 11 the galaxy wearable app doesn't work... I can't restore the watch backup, I can't update the apps,, I can't install new apps.
Sometimes the processes start, but they stop after a while like the BT connection stops... Also the link to Samsung account is unstable and asks for the password many times...

ivan69_mi said:
Despite the downgrade to emui 11 the galaxy wearable app doesn't work... I can't restore the watch backup, I can't update the apps,, I can't install new apps.
Sometimes the processes start, but they stop after a while like the BT connection stops... Also the link to Samsung account is unstable and asks for the password many times...
Click to expand...
Click to collapse
I have the same problem.

hetzelfde probleem hier na het installeren van de laatste update

sebulba1551 said:
I have the same problem.
Click to expand...
Click to collapse
Just to be sure, I've linked the watch to the company phone, a Samsung A50: everything worked without issues, so it's definitely a problem related to the phone...
After 3 days spent on it, I've decided to leave it linked to the Samsung and in case I'll purchase a different watch...

Yes, Huawei disappointed me,again

After updating tonight on my P30 pro, the watch works again.

So you are happy again !!!
Don't be discouraged too easily ...

Watch: Samsung Galaxy.
Smartphone: Huawei Nova 5T.
Rolled back to EMUI 11.
Couldn't restore watch back-up, samsung health didn't work.
Reinstalled galaxy wear, the plug-in and now seems to be ok, except whatsapp notifications.
For samsung health installed an older version, logged in and after that updated.

přešel jsem na telefon galaxy s9+ , Huawei stojí za hovno.

sebulba1551 said:
After updating tonight on my P30 pro, the watch works again.
Click to expand...
Click to collapse
Hi, out of curiosity, what update fixed it (huawei OS or Samsung app)?

I've had this same issue since Emui 12 on my P30. I'm not going to do anything yet, and hold out in hope that it'll get sorted with some update.
I've put this problem on a Huawei forum and a few people have said they've got tge same problem.

Related

Gear S2 classic stopped connecting to phone

So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Elfmirth said:
So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Click to expand...
Click to collapse
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
hynar said:
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
Click to expand...
Click to collapse
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Elfmirth said:
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Click to expand...
Click to collapse
1: did you unpair the watch in bluetooth settings before try to connect it? i you didnt, give it a shot.
2: dont you have a TWRP backup or Titanium backup of these apps and data from the time when it was worked?
if you have, you can give it a shot too
In my case, when stopped working because the gear app update, i
- did a twrp backup from the actual system&data
- restored the full rom from a previous nandroid backup (created when the watch was worked),
- backed up the working combo with TiBu
- restored the actual nandroid backup
- restored the working gear apps, and data too.
if you have a working nandroid backup too, you can try this. If you dont have, send me a pm, and will try to send you my titanium files
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Elfmirth said:
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Click to expand...
Click to collapse
can you upload somewhere and link the "october version" please?
i've got only the june version...
hynar said:
can you upload somewhere and link the "october version" please?
i've got only the june version...
Click to expand...
Click to collapse
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Elfmirth said:
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Click to expand...
Click to collapse
What firmware version are you using in N? R U flashed Viper10 4.2?
hynar said:
What firmware version are you using in N? R U flashed Viper10 4.2?
Click to expand...
Click to collapse
I s-offed my device and installed stock unlocked US.
Elfmirth said:
I s-offed my device and installed stock unlocked US.
Click to expand...
Click to collapse
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
hynar said:
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
Click to expand...
Click to collapse
Yeah, I was on Leedroid 2.28.401.9 before, but had the same issue there as I had on stock MM.
Thats why I decided to try with stock US
No idea what Samsung did in the nov update but it screwed up a lot. Lets Hope they will update and fix it soon. I mailed their dev and wrote bad comment on play store ?

How to Sync Exercise Data from Huawei Health Watch App to Phone?

Hi, I am having trouble figuring out how to sync the exercise data from huawei health app from the watch to phone. Based on what I'm reading, I'm supposed to download 'Huawei Wear' app, pair the watch to that, and data should sync through 'Huawei Health' app on the phone. My problem is that the watch would not pair with the 'Huawei Wear' app. It kept on telling me to use Android Wear and sync it through that. If I did it that way, my watch still isn't listed inside Huawei Wear app, thus syncing the data isn't possible.
Can anybody drop in some knowledge on what to do? I get that I can disable Huawei Health altogether and just use Google Fit, but that's not what I want to do at this moment. Any help is appreciated, thanks.
I don't know what is wrong in your case. Anyway... you need 3 apps on your phone: android wear, huawei wear and huawei health.If you can't get huawei wear to recognize the watch I recommend you to reset the watch ("settings"-> "system",->"disconnect and redefine") and reinstall the apps on the phone. I had to do that once and it solved some sync problems I was having.
ldmelo said:
I don't know what is wrong in your case. Anyway... you need 3 apps on your phone: android wear, huawei wear and huawei health.If you can't get huawei wear to recognize the watch I recommend you to reset the watch ("settings"-> "system",->"disconnect and redefine") and reinstall the apps on the phone. I had to do that once and it solved some sync problems I was having.
Click to expand...
Click to collapse
Thanks man. I had all those apps, but pretty much what went wrong is that somehow, huawei wear wouldn't connect to my HW2 if I kept my LG Watch R connected to my Android Wear. Once I removed the LG watch, it started to work. Very odd. I still like using my LG watch R from time to time too, so I said screw it and just uninstall the Huawei products altogether.
my problem is that i need constantly to open the app and scroll down in other the sleep, heart and other data start to sync to the app in the phone. I had multiple devices first the Oneplus 3 and now the 6t and always had the same issue

Huawei Health and Superbackup don't work after Android 10 upgrade

So after a factory reset, I have upgraded to Android 10 and I have 2 main problems:
1) I have the Honor 5 smartband and I need the Huawei Health app to control it. There were never problems before Android 10. Now the app doesn't even open and requests for the Huawei Mobile Services app to run in the background. I have checked the Services app and is not Battery limited and also I have given it Permissions for storage, location and locked it for not closing while in background. Still I can't find any other settings for such autostart options
2) The Super backup app was always working fine with SMS backup and restore in the past. Now when I select the restore mode nothing happens. But the backup is there to check it, as there is a view option.
Any ideas?
RASTAVIPER said:
So after a factory reset, I have upgraded to Android 10 and I have 2 main problems:
1) I have the Honor 5 smartband and I need the Huawei Health app to control it. There were never problems before Android 10. Now the app doesn't even open and requests for the Huawei Mobile Services app to run in the background. I have checked the Services app and is not Battery limited and also I have given it Permissions for storage, location and locked it for not closing while in background. Still I can't find any other settings for such autostart options
2) The Super backup app was always working fine with SMS backup and restore in the past. Now when I select the restore mode nothing happens. But the backup is there to check it, as there is a view option.
Any ideas?
Click to expand...
Click to collapse
I'm not saying this with 100% certainty but, I think when I did the update to Android 10 my huawei magic watch was working normally (notifications at least).
After the update I decided to do a factory reset, and after installing the huawei health and the Huawei Mobile Services app it kept giving me the same error has you mention, so I decided to rollback to 9.0.9.
So maybe try to do a rollback install the app, check if it works ok, and then do an update to Android 10 without factory reset and see if everything stays working 100%.
I just don't have the time and patience to do that =P.
Wierd, I also did a clean installation of A10, rooted with magisk. Huawei health and mobile services have been working flawlessly with my watch gt.
TheSproker said:
Wierd, I also did a clean installation of A10, rooted with magisk. Huawei health and mobile services have been working flawlessly with my watch gt.
Click to expand...
Click to collapse
So no special permissions for any of them?
Sent from my ONEPLUS A6003 using Tapatalk
So... I went again to Android 9 and installed the app and paired my smartwatch. Until here all fine.
Then I did the update again to Android 10 and for a moment the app and the smartwatch was working fine, but it started doing the same problem stated by RASTAVIPER, sometimes it opens and connects to the smartwatch sometimes it gives the error. So definitely a problem with the app or Android 10 permissions!
For does who need Huawei health don't update to Android 10 until some fixe is found.
joaoresende said:
So... I went again to Android 9 and installed the app and paired my smartwatch. Until here all fine.
Then I did the update again to Android 10 and for a moment the app and the smartwatch was working fine, but it started doing the same problem stated by RASTAVIPER, sometimes it opens and connects to the smartwatch sometimes it gives the error. So definitely a problem with the app or Android 10 permissions!
For does who need Huawei health don't update to Android 10 until some fixe is found.
Click to expand...
Click to collapse
So it's confirmed for the incompatibility...
 @joaoresende When you jumped from Android 10 to Android 9, did you have a factory reset? Or you just flashed the Rom of Android 9 directly through TWRP?
RASTAVIPER said:
So it's confirmed for the incompatibility...
@joaoresende When you jumped from Android 10 to Android 9, did you have a factory reset? Or you just flashed the Rom of Android 9 directly through TWRP?
Click to expand...
Click to collapse
So... After some long hours of use, everything works fine, some times the warning pops up from the Huawei health app saying that I need to give permissions bla bla bla... But if I close and reopen the app everything works fine. Until right know i got no connection drops.
So, I did a downgrade for Android 9 from local upgrade menu of system update, and automatically it does a factory reset (because its a downgrade), then I a installed only the basic apps and the Huawei stuff and checked if everything worked fine. After that, I did the update to Android 10 without a factory reset, and the Huawei health kept working "at least 90%" xD
I really don't know what's going on, when I did a clean install of Android 10 I gave every permission possible to both the apps and still no success, for know I think this has to work. =(
Huawei health issue
I bought the Huawei smartwatch gt 2 today. I went home, open the box and i was ready to set up my watch. The watch ask me to install Huawei health in order to make the pairing. SO i install this app. Guess what? Hueawei app ask me to install Huawei services as a requirement to work. I install this too. And guess what again? Huawei services app does not work so this means that Huawei Health doesnt work either WHICH means that i cannot make my brand new smartwatch functional cause it CANNOT work without these sitty apps! I am very frustrating with this situation and i called Huawei headquarters to give me some kind of solution. They said that the had no idea about this issue, they apologize and they will forward the issue to the technical department. Which means that they probably need time to prepare the proper update in order to make the app functional to all devices and to latest android versions including android 10 of course. So the fact that until they fix this annoying issue i will have to not being able to do anything with my brand new watch drives me really crazy.
I am using OnePlus 7 pro. I try everything. Install and uninstall both apps several times, giving any kind of permissions but no results at all!
Anyway, if there is anybody else with the same issue and have any ideas to solve this i will really appreciated it.
Thanks
I have exactry the same issue Oneplus 7T pro here...
Edit: Found a solution install not the latest version of HMS
https://forums.oneplus.com/threads/connection-to-huawei-mobile-services.1149607/
It works from apkmirror with this one perfect -
Huawei Mobile Services 3.0.2.301
DStealth said:
I have exactry the same issue Oneplus 7T pro here...
Edit: Found a solution install not the latest version of HMS
https://forums.oneplus.com/threads/connection-to-huawei-mobile-services.1149607/
It works from apkmirror with this one perfect -
Huawei Mobile Services 3.0.2.301
Click to expand...
Click to collapse
I confirm that this has solved my problem too!
Thank u champ! :good:
Now, lets find a solution about restoring my SMS backup with the Super Backup app!
Also, is anyone using the Poweramp app? I discovered that it can't scan any folder, so songs can be found at the library.

Note 10+ Galaxy Watch 4 Plugin keeps stopping

Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
drivel2787 said:
Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
Click to expand...
Click to collapse
I'm having the same problem on a Note 20 ultra.
The watch is discovered by my phone. They Bluetooth pair just fine, but I can never get past the "Agree" screen to actually get the watch connected to galaxy wear before the app crashes.
- Removed and uninstalled the Galaxy Watch Plugin (for the 2018 model)
- Unpaired my Galaxy watch (2018)
- Uninstalled Smart Things (Suggestion on another forum)
- Uninstalled Android System Webview (suggestion on another forum)
- Factory reset my phone and did not restore
Nothing I do works, Samsung support was rude to say the least. They are replacing the watch as that's what they suspect the problem is.
I suspect crappy app development.
BadSquishy86 said:
I'm having the same problem on a Note 20 ultra.
The watch is discovered by my phone. They Bluetooth pair just fine, but I can never get past the "Agree" screen to actually get the watch connected to galaxy wear before the app crashes.
- Removed and uninstalled the Galaxy Watch Plugin (for the 2018 model)
- Unpaired my Galaxy watch (2018)
- Uninstalled Smart Things (Suggestion on another forum)
- Uninstalled Android System Webview (suggestion on another forum)
- Factory reset my phone and did not restore
Nothing I do works, Samsung support was rude to say the least. They are replacing the watch as that's what they suspect the problem is.
I suspect crappy app development.
Click to expand...
Click to collapse
I finally got mine to work. Is your phone stock or is it rooted and bootloader unlocked? I found that my issue was actually due to a plugin or whatever in magisk, once I disabled it, I was able to set everything up fine!
drivel2787 said:
I finally got mine to work. Is your phone stock or is it rooted and bootloader unlocked? I found that my issue was actually due to a plugin or whatever in magisk, once I disabled it, I was able to set everything up fine!
Click to expand...
Click to collapse
No, not rooted just stock from my carrier. I'm legit ready to just send it back and look for a galaxy watch (2018) with LTE
BadSquishy86 said:
No, not rooted just stock from my carrier. I'm legit ready to just send it back and look for a galaxy watch (2018) with LTE
Click to expand...
Click to collapse
I don't blame you. Have you looked at the plugin version and seen if you can roll back to a later apk to test it? Cleared cache/data and uninstalled and reinstalled? Any weird third party apps installed?
drivel2787 said:
I don't blame you. Have you looked at the plugin version and seen if you can roll back to a later apk to test it? Cleared cache/data and uninstalled and reinstalled? Any weird third party apps installed?
Click to expand...
Click to collapse
I was suspecting third party apps so I just factory reset and uninstalled and many apps as I was allowed to uninstall. (Carriers here have almost no bloatware).
Unfortunately the version I have for the plugin appears to be the only version. I might be able to roll back the galaxy wear app. The only other thing I can think of is an issue with the latest update for my phone.
drivel2787 said:
Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
Click to expand...
Click to collapse
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
eldis said:
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
Click to expand...
Click to collapse
I could for sure remove samsung pay, i don't even use it (I use google pay).
This is really dumb though, it shouldn't be this difficult to setup a watch.
eldis said:
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
Click to expand...
Click to collapse
Interesting.... My phone has samsung pay on it but I have it frozen with Titanium backup and so far no issues here. Other than Samsung did an EPIC fail releasing this watch with no BP monitor since that's the main reason I bought it. Luckily I found a work-around here on XDA to fix that
drivel2787 said:
Interesting.... My phone has samsung pay on it but I have it frozen with Titanium backup and so far no issues here. Other than Samsung did an EPIC fail releasing this watch with no BP monitor since that's the main reason I bought it. Luckily I found a work-around here on XDA to fix that
Click to expand...
Click to collapse
No dice for me, same issue even without Samsung pay.
BadSquishy86 said:
No dice for me, same issue even without Samsung pay.
Click to expand...
Click to collapse
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
Click to expand...
Click to collapse
After today's update to Galaxy Wearable app and to the watch the crashes are now gone. I'm trying to not touch anything Samsung Pay related in the wearable app or the watch to not trigger whatever was causing the crashes. It might still be that it's some scheduled job that only starts after a while like it did on the first time.
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pa
Click to expand...
Click to collapse
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
Click to expand...
Click to collapse
Unfortunately, it won't let me actually see the log files of what happened. Just lets me send them off to Samsung via Samsung members. I can't even view the logs there either.
They probably go off to an unmonitored inbox
eldis said:
After today's update to Galaxy Wearable app and to the watch the crashes are now gone. I'm trying to not touch anything Samsung Pay related in the wearable app or the watch to not trigger whatever was causing the crashes. It might still be that it's some scheduled job that only starts after a while like it did on the first time.
Click to expand...
Click to collapse
same problem for me still
Hi same problem here, Oneplus 7T Pro. Any fixes? It's very annoying. Tried everything except for clean wipe my phone.
solanum80 said:
Hi same problem here, Oneplus 7T Pro. Any fixes? It's very annoying. Tried everything except for clean wipe my phone.
Click to expand...
Click to collapse
For me it stopped after the watch got update and I've not touched anything Samsung Pay related since. Have you already got the watch update?
GUYS I GOT IT WORKING!!!
1) Uninstall the galaxy watch 4 plugin
2) Clear cache and atorage
3) Unpair the watch4 if it actually Bluetooth paired
3) Download and install the Galaxy Watch 3 plugin (I had to download the apk outside the ayatore)
4) setup your watch again. I was shocked when the app didn't crash.
BadSquishy86 said:
GUYS I GOT IT WORKING!!!
1) Uninstall the galaxy watch 4 plugin
2) Clear cache and atorage
3) Unpair the watch4 if it actually Bluetooth paired
3) Download and install the Galaxy Watch 3 plugin (I had to download the apk outside the ayatore)
4) setup your watch again. I was shocked when the app didn't crash.
Click to expand...
Click to collapse
Wait - you replaced watch4 plugin by watch3 plugin? While pairing Galaxy Watch 4?
had this same issue today, tried everything.
managed to fix, heres what i did
uninstalled watch manager plugin and galaxy wearable completely
install galaxy wearable
install Galaxy Watch4 Plugin_v2.2.11.21120251 apk manually
start setup and all fine, seems its an issue with the latest plugin Galaxy Watch4 Plugin_v2.2.11.22012751
all back working and paired now
hope this helps someone

Question Error Sign-in Google Account Galaxy Watch 4

Hi does anyone have a workaround on how to sign-in google account in galaxy watch 4? i always get an error saying could not copy google account to watch. by the way my phone is huawei p40.
Not sure if this related but thought I would throw it out there:
https://www.reddit.com/r/WearOS/comments/p82h39
weng_cas said:
Hi does anyone have a workaround on how to sign-in google account in galaxy watch 4? i always get an error saying could not copy google account to watch. by the way my phone is huawei p40.
Click to expand...
Click to collapse
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
kaalalto said:
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
Click to expand...
Click to collapse
thanks. i will try that. well let you know if it work.
fliptwister said:
Not sure if this related but thought I would throw it out there:
https://www.reddit.com/r/WearOS/comments/p82h39
Click to expand...
Click to collapse
thanks for the. info.. actually everthing is working except for that playstore.
kaalalto said:
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
Click to expand...
Click to collapse
tried everything.. still no luck
Anyone found a solution to connect Huawei phone (p40 pro with google services) with galaxy watch 4?
I am getting error that Google account cannot be copied to watch.
I tried to connect my phone using 'connect to new device' after google account was copied to watch using another phone but with no luck....watch is reset and connection to google account is deleted.
Is there any solution for this or hope that we can get some working workaround in decent time?
I am thinking to change my phone for some galaxy phone or samsung watch fkr huawei watch 2 or 3.
I am really disappointed that in 2021 there is soo hard to connect 2 android devices. Not to mention all time spent to got working GSM on my huawei phone. n Maybe I should switch to apple ecosystem - there at least i can be sure that everything will work out of the box
tm001 said:
Anyone found a solution to connect Huawei phone (p40 pro with google services) with galaxy watch 4?
I am getting error that Google account cannot be copied to watch.
I tried to connect my phone using 'connect to new device' after google account was copied to watch using another phone but with no luck....watch is reset and connection to google account is deleted.
Is there any solution for this or hope that we can get some working workaround in decent time?
I am thinking to change my phone for some galaxy phone or samsung watch fkr huawei watch 2 or 3.
I am really disappointed that in 2021 there is soo hard to connect 2 android devices. Not to mention all time spent to got working GSM on my huawei phone. n Maybe I should switch to apple ecosystem - there at least i can be sure that everything will work out of the box
Click to expand...
Click to collapse
still hoping someone would find a way. i too feel disapointed after not able to login my google account on my watch 4.
Same problem with Huawei P40 Pro
uRain said:
Same problem with Huawei P40 Pr
Click to expand...
Click to collapse
uRain said:
Same problem with Huawei P40 Pro
Click to expand...
Click to collapse
uRain said:
Same problem with Huawei P40 Pro
Click to expand...
Click to collapse
sad for us p40 pro users. . still hoping someone would find a way to make it work.
hi does anyone have figured out a solution?
Any solutions?
aleksajovic99 said:
Any solutions?
Click to expand...
Click to collapse
as of now. i think there is no solution but to buy samsung phones. . anyway i hope @Dante63 can help us on this.
Same problem here. The watch works fine and i have GSM on my P40 Pro loaded with Lzplay, but cannot copy the G account to the watch.
gogoultra said:
Same problem here. The watch works fine and i have GSM on my P40 Pro loaded with Lzplay, but cannot copy the G account to the watch.
Click to expand...
Click to collapse
i guess the only way for this to work is to buy a samsung phone.
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
eryingzhang said:
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
Click to expand...
Click to collapse
It works!!! Thank you very much!
eryingzhang said:
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
Click to expand...
Click to collapse
Step 7. I don't have google play store on my watch, where did you get it?
jazzpasta said:
Step 7. I don't have google play store on my watch, where did you get it?
Click to expand...
Click to collapse
It's preinstalled on your watch. Swipe from bottom to up on the screen of your watch and find the app
eryingzhang said:
It's preinstalled on your watch. Swipe from bottom to up on the screen of your watch and find the app
Click to expand...
Click to collapse
Thank you. Unfortunately my gaw4 is purchased in China so no google play services preinstalled.
Could you please connect to you GAW4 using adb and show me the list of packages & version installed on you watch?
Related command is in adb command.zip (This forum don't allow for complicated characters in the post. So upload in zip).
My list of installed package is attached below as list.txt.

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