Hi,
the title is not the best but I don't know how else to describe it.
I have my old Sony Xperia X Compact with the stock rom laying around and wanted to use it again after a long time.
Sadly I forgot the screen unlock pattern and tried it 30 times till the phones reset itself, to get a fresh start. Well, at least that's what I hoped but now, when I start the phone, I cannot start fresh. It asks for an email and password for a previously synced account, I can't for the life of me remember. I am not even sure I had an account configured cause the last time that phone was used I factory reset it and just used it for some testing.
I tried to get into the recovery menu by turning the phone off and pressing volume down + power or volume up + power during the start but it just doesn't work. The phone either vibrates a couple of times and does nothing or boots normally when I don't hold down the buttons long enough.
It also doesn't show up when hooking it up to my PC and using adb devices.
I searched online but I can't find anything on how to access a phone that was reset this way.
I would appreciate some help.
Cheers
sp flash tools
Let it do by authorized service center: requires you can prove that the phone belongs to you. With an invoice, for example.
xXx yYy said:
Let it do by authorized service center: requires you can prove that the phone belongs to you. With an invoice, for example.
Click to expand...
Click to collapse
Thanks for the suggestion but that's not really something I am willing to do.
If I can't get it working with adb or something similar and it doesn't look like I can, it will just go into the trash.
Really sad cause until today the hardware and especially the original battery is good enough to work as a daily driver.
Related
Alright, allow me to summerize to you guys the series of screw ups that happened in the day that I've had my captivate.
Basically, it's like this. I got this phone from my brother (it used to be his). Now when I got it, I began basically erasing his contents and setting up mine. The Phone is on the Cognition OS and everything seemed fine.
Now, when I tried to set up my google account, it said I had to do a factory reset, I did that. Then I realized the market place app was no longer there :/
I did another factory reset, still didn't help, and started looking around for info.
I told my buddy this and he said he could fix it. So he get's the update.zip for rooting the phone, sets it up on the SD card, and goes to root the phone normally. Except when he restarts the phone after, it doesn't go to the set up screen, so he just starts it normally and enters the setup screen by holding home+volume up+power.
Then he presses the reinstall packages, and the phone seems to get to work on the update pack...
Now, every time I turn on the phone the voice says "converting data partition to optimize extension four", turns off, then repeats.
I've looked up this problem and it seems to have something to do with voodoo, but the causes in the other cases the causes were different.
Can someone please help me out here? I've also tried doing a hard reset by holding the volume down button and pressing power, but nothing seems to take me to the recovery mode.
HELP.
Did you pull the battery during this our did you let it run? Should let it run.
Does your phone boot up at all?
At&t or rogers?
Do you have a windows pc with usb drivers installed?
What its your build number, located under battery, something like 1008?
Answer these questions and we can get you back up and running
-Well after he did the reinstall thing we let it run for like 15 minutes, then he pulled the battery out.
-The phone only shows the AT&T screen, say's the "converting data partition..." thing, then goes blank and does it again. I've let it run for like 10-15 minutes before having to turn it off because I couldn't have the speech going off.
-I have a windows PC, and but I'm not sure if I have the drivers installed. I have Kies installed and when I plugged the phone in before Kies could recognize the phone (though it wouldn't fully connect, it would just say "connecting" on the kies screen).
-The Model is SGH-I897, that's the only relevant thing I see under the battery, that good enough?
Thanks a lot.
No, your phone has a build, on phone under battery, the word build is not listed. Something between 1006-1012
If we are going to do this you need to be active, I can not wait 20 minutes in between responses
Sorry the internet kinda crapped out actually.
And I see a 1007 between the bar codes, that it?
Yes
Before we get started try this
Take battery, sim, ext sd our of phone
Plug usb into pc but not phone
Put battery back in
Hold volume up and down, while holding plug in usb
Screen should come on with android with shovel
You can pull the battery again
Confirm this happened
Yep, it happened.
It may be easier if we use gtalk, log in on your pc using google id, send me an invite [email protected]. This way we know when each other respond
Just sent u the inv
I am having the same issue.. Chairchair did your problem get resolved?
Can anyone help?
James
liquorsh0tz said:
I am having the same issue.. Chairchair did your problem get resolved?
Can anyone help?
James
Click to expand...
Click to collapse
Have you gone back to stock and then reflashed? Seems like some files are getting corrupted. Because you have a voodoo kernel I would follow these steps. Make sure to back up.
1. Use Odin to flash a non vodoo kernel.
2. Flash stock rom and master clear
3. Reflash rom of choice if it is 2.2
3a. If you want 2.3 follow the tut on it.
4. Breath a sigh of releive lol
First of all, hello everybody on this community.
I'd been reading on internet how to fix this issue, but no clue at all.
My english is not so good so I'll try to be as clear as possible.
My mother gave me a HTC Inspired 4G, it has many apps and stuffs. It was working fine but it has a lot of apps that I wouldn't be using so (here comes the stupidest idea) I decided to reset it from insight (at that moment I didn't know about the power and volume shortcut).
After I did it, it reset itself then after everything seems normal, I unlocked the screen and then the whole screen turned to black. I could still see the time, date and also open the upper menu, but when I pressed Menu or any button, it just vibrate and nothing happens. Also I got a few errors like xxxx stopped working.
I can manage it to open Config menu, but I can't do much, I tryied to add my wifi connection but when I press the white space to put the password, then keyboard wont display. Also when it used to get stuck on Rethink Possible, but after plug in the cellphone to my laptop I could pass it. Now I removed the microsd and won't need to be plug it for that.
So right now, I can't download anything, I don't know how to fix it or return it the way it used to be.
I don't know anything about root and all those stuffs.
But I learn fast, so any link, tutorial, tips or guidance for these issues, I'll make good use of it.
What I have to do in order to make it work.
Thank you very much in advance.
Do you know what software version you are running, whether the phone is unlocked or rooted, or any other details?
It says 2.3.3 if that what you mean, also I don't know exactly what rooted means but if I'm not mistaken, my cellphone is rooted.
When I turned on by pressing volume and power buttons, I get some kind of options like fastboot and so on, also when I choose Recovery, I get something called Ace Hack Kit, I don't know what's for. I see many options but I can't figure it out which one would help me with this.
It's obvious something been done on this cellphone but I though since I reseted it, everything would be deleted.
Shaagan said:
It says 2.3.3 if that what you mean, also I don't know exactly what rooted means but if I'm not mistaken, my cellphone is rooted.
When I turned on by pressing volume and power buttons, I get some kind of options like fastboot and so on, also when I choose Recovery, I get something called Ace Hack Kit, I don't know what's for. I see many options but I can't figure it out which one would help me with this.
It's obvious something been done on this cellphone but I though since I reseted it, everything would be deleted.
Click to expand...
Click to collapse
What do those options say exactly when you press power and volume?
Help!
So literally three days ago my dad gave me his old phone. It was a rooted Sony Xperia Z3V. I realized that I could not play Pokemon Go and so I installed the files a YouTube video told me to install to get Magisk, a program like root cloaker that should have let me turn on root toggle so that I could play Pokemon Go. I soon realized that this was not the case or I seriously messed up. Now my phone will not turn on. When I hold the power button it just vibrates and does nothing. When I hold the Power button and both volume buttons it shows a Sony logo after a while and then turns to a screen that says System Recovery at the top and has four options: Continue Power up, Safe mode, Factory Reset, and Power down. Absolutely all of them just turn off the phone. The Factory Reset has four options when you select it. At the top it says "Continue with Factory Reset?" and it has the following options: No, No, No, and Yes. All of those do nothing as well other that turn the phone off. My dad said he might have a backup on his SD card that he might be able to restore it to. However, I'm not sure he has this so if you can help please include a way without that. Also, my Dad told me that Sony Companion does not work with this phone. Please help. I know it was stupid but I'm still pretty new to rooting and I'm still in 8th grade. Now I'm back to my Droid Ultra. I know it's kinda a third world problem to have a slightly worse phone but I still broke the phone that my Dad gave me. It would mean so much to me if someone could help me I'm desperate.
Thanks,
jacobpn5042
jacobpn5042 said:
Help!
So literally three days ago my dad gave me his old phone. It was a rooted Sony Xperia Z3V. I realized that I could not play Pokemon Go and so I installed the files a YouTube video told me to install to get Magisk, a program like root cloaker that should have let me turn on root toggle so that I could play Pokemon Go. I soon realized that this was not the case or I seriously messed up. Now my phone will not turn on. When I hold the power button it just vibrates and does nothing. When I hold the Power button and both volume buttons it shows a Sony logo after a while and then turns to a screen that says System Recovery at the top and has four options: Continue Power up, Safe mode, Factory Reset, and Power down. Absolutely all of them just turn off the phone. The Factory Reset has four options when you select it. At the top it says "Continue with Factory Reset?" and it has the following options: No, No, No, and Yes. All of those do nothing as well other that turn the phone off. My dad said he might have a backup on his SD card that he might be able to restore it to. However, I'm not sure he has this so if you can help please include a way without that. Also, my Dad told me that Sony Companion does not work with this phone. Please help. I know it was stupid but I'm still pretty new to rooting and I'm still in 8th grade. Now I'm back to my Droid Ultra. I know it's kinda a third world problem to have a slightly worse phone but I still broke the phone that my Dad gave me. It would mean so much to me if someone could help me I'm desperate.
Thanks,
jacobpn5042
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Click to collapse
Greetings and welcome to xda. First off don't worry your phone can be fixed easily, there are plenty of threads and tutorials on xda on how to hide root for certain apps. If root isn't important to you then just reinstall a stock rom.
If you ask your question here
http://forum.xda-developers.com/z3/help
the experts there will be able to help you
Good Luck
Sawdoctor
The problem I have is with the galaxy z flip 3, it worked just fine inthe morning but after it ran outta juice and I charged it to a certain percentage, it stopped working properly, and got into an infinite boot loop, I tried forcing it to restart by long pressing volume down+power , but it didn't work, then I tried opening the recovery by long pressing on volume up+power and yet it also didn't work (I think that maybe it's because it was trying to boot at the time), so have you guys any solutions , please do help me cuz this phone really is important and with all honestly, isn't even mine XD, I'll be waiting for an answer
Your failsafe options are contact Samsung or do a factory reset (and then potentially contact Samsung).
If you can't boot it to anything, the only real option you have is to flash firmware, which likely won't help without wiping.
Unfortunately, not booting doesn't have a whole lot of options that don't wipe data without being rooted. Even then, you'd need recovery.
I see, then I may consider giving it to samsung, as long as they won't reset it, cuz the only reason why the phone is so important is because of the data, altough, isn't there any other way to acess recovery? Cuz I had this problem with the s10 before and I fixed it somehow (a certain Bixby key combination), but this time it seems there isn't any hidden combination.
Samsung is going to reset it. It's a required first step for them to do any work on it, even if the work has nothing to do with the software. What may help find a way to recover the data is starting with how it got to this point. Did you install anything new, change any important settings, or anything else that could have been a part of the issue? If not and it is an unexplained hardware failure, the data is likely gone already.
If it's something you might have installed or changed, it's possible that putting the phone in safe mode and undoing it may solve the issue and let you boot normally.
Booting into Safe Mode:
Make sure the device is powered off (charging is ok, as long as it is not currently trying to boot)
Hold the side key to power on and continue holding until "SAMSUNG" appears and the device vibrates
Immediately release the side key and begin holding volume down until boot completes
If the device has booted into safe mode, you will see a translucent "Safe Mode" in the bottom left
twistedumbrella said:
Samsung is going to reset it. It's a required first step for them to do any work on it, even if the work has nothing to do with the software. What may help find a way to recover the data is starting with how it got to this point. Did you install anything new, change any important settings, or anything else that could have been a part of the issue? If not and it is an unexplained hardware failure, the data is likely gone already.
If it's something you might have installed or changed, it's possible that putting the phone in safe mode and undoing it may solve the issue and let you boot normally.
Booting into Safe Mode:
Make sure the device is powered off (charging is ok, as long as it is not currently trying to boot)
Hold the side key to power on and continue holding until "SAMSUNG" appears and the device vibrates
Immediately release the side key and begin holding volume down until boot completes
If the device has booted into safe mode, you will see a translucent "Safe Mode" in the bottom left
Click to expand...
Click to collapse
Well I just asked the original owner (my mother), and apparently she doesn't remember downloading anything new into it, and it just went crazy by itself, also something else I wanna note, I tried charging it and it booted into recovery all by itself, I taught it was weird but Still went and wiped the cache and then when I tried restarting it it suddenly ran out of juice once again, also, it's second display shows some weird curruption/bug or glitch-like lines. So based off of this, can you really find the origin of this problem and if there is really any hope of saving it's data XD. Thank you btw, and once again, I'll be waiting for an answer
There are hundreds of reasons it could do that, including a faulty board. Thanks to the removal of physical sdcard support, you'd need to get it to boot into something with at least adb support to pull anything off it. Stock recovery doesn't provide any ways to perform a decent backup, but it sounds like the only option that wouldn't wipe the device didn't work.
I see, alright, thanks a lot, I'll consider resetting it
It may be worth trying to flash firmware first. Go into it knowing it may reset the device or leave you needing to reset it, but it doesn't hurt to try if you run out of safer options.
Same here, same symptoms, happened in front of my wife's and eyes face. We are fairly techy and understand our way around our devices. We also noticed the device crashed then would make it all the way to the home screen launcher and before catching signal the crash would cause a restart at that point I went in and did a cash swipe rebooted right back into recovery by itself then I unplugged the cable and it was acting as if it has a dead battery but when the cable was last plugged in during a couple of crash and then restarts all the way to the home screen I know the battery was at 70 something percent. My next step is going to probably be flashed the current firmware that just released on top of it as a dirty flash and see if I can get it to boot. If not then I'm going to do a hard reset and see if that works. When plugged in it automatically starts exhibiting symptoms as if the buttons are stuck. The devices in the OtterBox and it's fairly brand new I would say mint. Not dirty or any smudges either. all I'm saying is I'm one of those type of technicians that say yeah right when people say it just happened I don't know where but this actually happened I don't know when I was able to witness it. I'll come back and let you guys know what works and what doesn't. (By the way excuse my grammar I was voice typing while driving )
ariveraiv said:
Same here, same symptoms, happened in front of my wife's and eyes face. We are fairly techy and understand our way around our devices. We also noticed the device crashed then would make it all the way to the home screen launcher and before catching signal the crash would cause a restart at that point I went in and did a cash swipe rebooted right back into recovery by itself then I unplugged the cable and it was acting as if it has a dead battery but when the cable was last plugged in during a couple of crash and then restarts all the way to the home screen I know the battery was at 70 something percent. My next step is going to probably be flashed the current firmware that just released on top of it as a dirty flash and see if I can get it to boot. If not then I'm going to do a hard reset and see if that works. When plugged in it automatically starts exhibiting symptoms as if the buttons are stuck. The devices in the OtterBox and it's fairly brand new I would say mint. Not dirty or any smudges either. all I'm saying is I'm one of those type of technicians that say yeah right when people say it just happened I don't know where but this actually happened I don't know when I was able to witness it. I'll come back and let you guys know what works and what doesn't. (By the way excuse my grammar I was voice typing while driving )
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Click to collapse
Hello everyone just a quick update. Once I got home I plugged the device into a Samsung fast charger and Samsung OEM USB type-c cable and realize the device booted all the way to the home screen but register the same battery level as I mentioned above. Device was working as if nothing happened to it. So I updated all the apps on the Galaxy store then updated all the apps left over from the Google Play store, I then proceeded to check for a firmware update because I know the April update just released and installed the update with no issues. Updated the apps that needed to be updated again somehow there's always something and unplug the device from the power cable. Everything was working if no issues about half hour later the device cuts off and does not want to power on. FYI I already had my wife contact T-Mobile and get a warranty replacement we only paid $5.00 so my thoughts and conclusion on what's going on something happened to the battery or it's defective. Btw we only use Samsung OEM cables and equipment at home and in the car while connected through Android auto. it's only working while being plugged in it's not charging all the way even though it's registering it's charge level while the device is on.
Good day, this would be a pretty lengthy post. I'd like to describe my experience clearly since I don't know what I possibly skipped over as I am very positive that my efforts have been correct basing on prior XDA forums. I even made this account solely for posting this to ask for help formally along with archiving this problem I'm having for those having a similar experience.
I've been working on my mom's phone this whole day and there are fruits of my current hard work. I am immensely stressed and despairing with my situation.
The Problems
Infinite boot looping
Can't access the recovery menu (power, volume+, even with home button)
Can access the ODIN / Download menu
Can't turn off either (holding down power button has no effect)
What I've done so far
I read XDA forums about similar experiences. Can't really access the recovery menu so I've factory reset.
We live in the Philippines and this phone is open line, so I went with those requirements while searching stock ROMs.
I downloaded the stock ROMs of the phone model via galaxyfirmware.com which was positively shared in the forums.
Did trial and error with it and eventually got the right one. I have formed a level of understanding with the filenames and eventually knew which is compatible.
Used Odin3 to Flash the BL, AP, CP, CSC, and even go Nand Erase and got the PIT file inside the CSC (Opened it using winrar)
The flashing is actually successful and quite fast to be honest.
The phone reboots itself and shows that it is still sadly boot looping.
Also, despite the several files used for the Flash, still can't access the Recovery Menu.
With that said, I have also tried using Frija which automatically downloaded the stock ROMs based on the model name and CSC type. Placed it in ODIN again and no changes, still boot looping.
I also can't put the TWRP I got here because of the FRP Lock, which can be undone via the settings of the phone. But since it's boot looping, I can't really do much about installing a custom ROM.
Currently, my dad is letting the phone drain its battery, since we can't really turn it off. The phone model doesn't have easily detachable battery as well, unlike the old days.
For some additional notes of what happened prior to this incident
My mom was just playing with her phone as her usual days went on. That day, she installed a new hotel-themed game she saw on Google Play. As I assume that it's from the app itself and not on some shady apk website, I saw no problem with it and didn't think it was the cause of all this. I went with the theory anyway and with the flashing, using CSC instead of HOME_CSC (which apparently saves the existing data on the phone from wiping), and even used the Nand Erase in the end. It's still stuck at boot looping.
I would appreciate anyone's reply to this discussion. I am truly desperate to fix this for my mom. If worse comes to it, I'll save money to buy her a brand-new phone.
You don't have a working android, so you won't remove the RFP. TWRP will not help you with this.
The symptoms you describe indicate a defective power button.
You manage to enter download mode because the power button is constantly on.
Because of the constantly on power button, you have no way to turn off the phone. Bootloop can also be the result of a constantly on power button.
To sum up, you should fix the power button.
1. The easiest way is to blow with compressed air and press the edge of the button with your fingernail, rapidly releasing the pressure. Perhaps the fuzz has blocked the button. Unfortunately, this rarely works.
2. Take the phone to a local service center.
Hi ze7zez! Me and my dad greatly appreciates your insight and we were definitely enlightened on this angle.
We didn't really think that the power button was stucked pressed on because you can clicking sounds when you press on it. The phone never had problems with the buttons along the 6 years it accompanied us, perhaps its age does start to show.
We're going to look into it tomorrow. Thank you very much! You gave us the idea that it may be shorted inside or some sort. Thank you again!
A bit of update.
I pried open only the back case of the phone so I can see and clean up the power button. I used tools specifically for it and made no damage on the phone during the process.
We couldn't really see anything busted from there. The buttons on the circuit still do the neat clicking sounds on it. Battery still looks the same.
Testing out the theory that the power button was stuck on:
We tried to only press and hold the volume down and power button. It didn't go to the download menu. We needed to press down all three together to access it. It is confusing since we believe it would be a power button issue too, as the phone instantly turns on by itself when plugged to a power source (it's completely drained by now and we still can't turn it off manually)
Perhaps it's an internal circuit problem with the power button? It's confusing with the fact we still have to press on it to access the ODIN menu if it was like "on" the entire time it's looping.
Thank you in advance for further insights.
Try restarting by pressing home, power and volume up all at once.
Hi Pranav2406,
I have tried that as well in order to access the Recovery menu to factory reset, but no luck.
We have given up on repairing the phone and went out yesterday to buy a new one in a rush.
We will still send this broken phone to a repairman.
If he fixes it, I'd ask what he did on it so I can post an update on this problem as well.
It's better to let the expert troubleshoot it.
I do suspect the problem in the phone's hardware. I'm pretty confident with all the stock ROM flashing I've done so it's not a software problem.
Thank again for everyone's insights.
Perhaps this case is too much for an amateur to fix.