How To Guide GW4 "this watch isn't supported on this phone" - Samsung Galaxy Watch 4

Hello,
I have recently purchased GW4 Classic, and had the "this watch isn't supported" message, It drove myself and appears others also nuts and frusterated, but the best solution is below.
If you have purchased a GW4 Watch and your device is either from a different country than your phone, or a different brand you will have a "region/device" lock the watch. When you use the Galaxy wearables app, the watch will not sync and a message "this watch isn't supported on this device" will appear.
There is a great and somewhat easy workaround that has been floating around the internet but it missed one very key important detail, don't try to use samsung health to connect, it will just fail.
Workound:
Apps - Wearos app
Galaxy wearables app
Steps:
1) go to wearos app settings
2) open Galaxy wearables
3) open wearos and try to connect your device, quickly switch to wearos app settings, and force stop "kill: wear os before the sync code appears on your phone and watch.
4) after force kill of the wear os, just continue on Galaxy wearables app.
and it will setup your device.
I hope this helps.

What do you mean by dont change page?

When i open wearOS it would ask me to link and pair my galaxy watch. Should i pair it then go to settings and force stop the app?

weng_cas said:
What do you mean by dont change page?
Click to expand...
Click to collapse
I mean just open the app, don't go to the sync page

weng_cas said:
When i open wearOS it would ask me to link and pair my galaxy watch. Should i pair it then go to settings and force stop the appointment the
Click to expand...
Click to collapse
weng_cas said:
When i open wearOS it would ask me to link and pair my galaxy watch. Should i pair it then go to settings and force stop the app?
Click to expand...
Click to collapse
When wearos asks to sync, force close before the sync code pop-up on your watch

I somehow solve the problem "this watch isn't supported on this phone"
But my watch is purchased from China, so I cannot connect to my google account.
Any solution to this?

jazzpasta said:
I somehow solve the problem "this watch isn't supported on this phone"
But my watch is purchased from China, so I cannot connect to my google account.
Any solution to this?
Click to expand...
Click to collapse
Could you please let me know how you solved it? I also has Chinese version Galaxy watch 4 classic. But my phone is SM-G977N (Korea version), so I can't connect my watch to my phone.

jazzpasta said:
I somehow solve the problem "this watch isn't supported on this phone"
But my watch is purchased from China, so I cannot connect to my google account.
Any solution to this?
Click to expand...
Click to collapse
I have the same issue,I believe it's something to do with the OS maybe doesn't have Google services like most devices here

phoenix377 said:
Could you please let me know how you solved it? I also has Chinese version Galaxy watch 4 classic. But my phone is SM-G977N (Korea version), so I can't connect my watch to my phone.
Click to expand...
Click to collapse
My watch and device is same as yours, use wearos to initialize the pairing but quickly force close it before the watch displays a pop-up to connect the watch, switch over to galaxy wearables and go through the steps as usual. Any problems then it's the timing of closing wearos

flor00451 said:
My watch and device is same as yours, use wearos to initialize the pairing but quickly force close it before the watch displays a pop-up to connect the watch, switch over to galaxy wearables and go through the steps as usual. Any problems then it's the timing of closing wearos
Click to expand...
Click to collapse
I tried it, but it's not working.
Could you please let me know your OS version, Galaxy wear app version and wear os app version?
Thanks.

phoenix377 said:
I tried it, but it's not working.
Could you please let me know your OS version, Galaxy wear app version and wear os app version?
Thanks.
Click to expand...
Click to collapse
Sure, I can tell you that, but it's mostly the timing issue, you need to be very quick before your phone and watch gives you a sync code, basically as soon as wearos finds your device and you change pages to sync you should switch over to the app control and kill the app process
Phone: Android 12, UI 4.0
Wearos: V.2.52
Galaxy wearable: V.2.247

Mine is back working now. I just uninstalled gpay on the watch and reinstalled it, try it for yourselves

flor00451 said:
Sure, I can tell you that, but it's mostly the timing issue, you need to be very quick before your phone and watch gives you a sync code, basically as soon as wearos finds your device and you change pages to sync you should switch over to the app control and kill the app process
Phone: Android 12, UI 4.0
Wearos: V.2.52
Galaxy wearable: V.2.247
Click to expand...
Click to collapse
Finally, I succeed at connecting my watch following your instructions.
Thanks.

phoenix377 said:
Finally, I succeed at connecting my watch following your instructions.
Thanks.
Click to expand...
Click to collapse
Glad it helped

flor00451 said:
Glad it helped
Click to expand...
Click to collapse
Sorry to bother you, but I'm new to this and I'm not sure if I understand correctly.
If I manage to connect Chinese watch to the app this way, it will change geo location of the watch?
Because I managed to connect it (had the same error) by pairing watch with phone (in Bluetooth menu) and then quickly clicking on the watch in the Samsung app.
But it remained a Chinese version without any Google services, and trying to connect to the Chinese Samsung website for signing in to the account (with error I must add)

mWatcher said:
Sorry to bother you, but I'm new to this and I'm not sure if I understand correctly.
If I manage to connect Chinese watch to the app this way, it will change geo location of the watch?
Because I managed to connect it (had the same error) by pairing watch with phone (in Bluetooth menu) and then quickly clicking on the watch in the Samsung app.
But it remained a Chinese version without any Google services, and trying to connect to the Chinese Samsung website for signing in to the account (with error I must add)
Click to expand...
Click to collapse
mWatcher said:
Sorry to bother you, but I'm new to this and I'm not sure if I understand correctly.
If I manage to connect Chinese watch to the app this way, it will change geo location of the watch?
Because I managed to connect it (had the same error) by pairing watch with phone (in Bluetooth menu) and then quickly clicking on the watch in the Samsung app.
But it remained a Chinese version without any Google services, and trying to connect to the Chinese Samsung website for signing in to the account (with error I must add)
Click to expand...
Click to collapse
This way is just to connect to a non Chinese phone, of course the watch will remain Chinese because of the OS, not because region lock

Related

[Q] Tap here to use location info on mobile phone.

I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
Click to expand...
Click to collapse
Did you solve this, I too am having the same problem
alienmaan said:
Did you solve this, I too am having the same problem
Click to expand...
Click to collapse
I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
Noyes86 said:
I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
Click to expand...
Click to collapse
Samsung is such a jerk that it ruins something on purpose so that people will go and buy new one instead.
Beginning to think that the Samsung remark is on target. I spent over an hour on phone with tech - my belief that users give up and purchase new phone. However, it does not make me want to invest in Samsung tech when this happens.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
Click to expand...
Click to collapse
Galaxy Note 8 and Galaxy Gear 2 Neo. I unpaired my watch, uninstalled the Gear app on my phone and the other 3 apps it said would be uninstalled. I touched Pair in bluetooth to reconnect to my watch and go through that. It should start installing the gear app on the phone. Allow phone/gear pair. It took 3 tries for successful pair. This fixed my weather on the watch. Hope this helps.

Unable to unlock Gear?

I have now had this smartwatch all day and have yet to even FRICKING use it. First I had to go through a bunch of crap about find my mobile, took 2 hours to find out why the hell my samsung account did not match up with the find my mobile account. Now as soon as i fix that problem it says it was unable to unlock the gear. Tap UNLOCK to try asgain. now i just hagve a FRICKING watch that is stuck on the setting up loading screen. only action i have had with this POS so far is powering it off. WTF can anyone help?
Lol, mine was connected in about 5 min.
Mine was stuck on the setup screen until I loaded the Gear app on my phone. Then I retried and things went fine.
So that means I cannot use basic functions like the simple watch function without having first connected the Gear S2 to a smartphone with Gear app installed?
K-P-K said:
So that means I cannot use basic functions like the simple watch function without having first connected the Gear S2 to a smartphone with Gear app installed?
Click to expand...
Click to collapse
That's the day I understand it, but only for the setup. After it's setup you can use it without the smartphone.
CTBob said:
That's the day I understand it, but only for the setup. After it's setup you can use it without the smartphone.
Click to expand...
Click to collapse
Hmmm, what a pity. So, an at the moment simply too old or incompatible smartphone hinders me to try out the basic function as a simple watch :crying:

Note 10+ Galaxy Watch 4 Plugin keeps stopping

Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
drivel2787 said:
Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
Click to expand...
Click to collapse
I'm having the same problem on a Note 20 ultra.
The watch is discovered by my phone. They Bluetooth pair just fine, but I can never get past the "Agree" screen to actually get the watch connected to galaxy wear before the app crashes.
- Removed and uninstalled the Galaxy Watch Plugin (for the 2018 model)
- Unpaired my Galaxy watch (2018)
- Uninstalled Smart Things (Suggestion on another forum)
- Uninstalled Android System Webview (suggestion on another forum)
- Factory reset my phone and did not restore
Nothing I do works, Samsung support was rude to say the least. They are replacing the watch as that's what they suspect the problem is.
I suspect crappy app development.
BadSquishy86 said:
I'm having the same problem on a Note 20 ultra.
The watch is discovered by my phone. They Bluetooth pair just fine, but I can never get past the "Agree" screen to actually get the watch connected to galaxy wear before the app crashes.
- Removed and uninstalled the Galaxy Watch Plugin (for the 2018 model)
- Unpaired my Galaxy watch (2018)
- Uninstalled Smart Things (Suggestion on another forum)
- Uninstalled Android System Webview (suggestion on another forum)
- Factory reset my phone and did not restore
Nothing I do works, Samsung support was rude to say the least. They are replacing the watch as that's what they suspect the problem is.
I suspect crappy app development.
Click to expand...
Click to collapse
I finally got mine to work. Is your phone stock or is it rooted and bootloader unlocked? I found that my issue was actually due to a plugin or whatever in magisk, once I disabled it, I was able to set everything up fine!
drivel2787 said:
I finally got mine to work. Is your phone stock or is it rooted and bootloader unlocked? I found that my issue was actually due to a plugin or whatever in magisk, once I disabled it, I was able to set everything up fine!
Click to expand...
Click to collapse
No, not rooted just stock from my carrier. I'm legit ready to just send it back and look for a galaxy watch (2018) with LTE
BadSquishy86 said:
No, not rooted just stock from my carrier. I'm legit ready to just send it back and look for a galaxy watch (2018) with LTE
Click to expand...
Click to collapse
I don't blame you. Have you looked at the plugin version and seen if you can roll back to a later apk to test it? Cleared cache/data and uninstalled and reinstalled? Any weird third party apps installed?
drivel2787 said:
I don't blame you. Have you looked at the plugin version and seen if you can roll back to a later apk to test it? Cleared cache/data and uninstalled and reinstalled? Any weird third party apps installed?
Click to expand...
Click to collapse
I was suspecting third party apps so I just factory reset and uninstalled and many apps as I was allowed to uninstall. (Carriers here have almost no bloatware).
Unfortunately the version I have for the plugin appears to be the only version. I might be able to roll back the galaxy wear app. The only other thing I can think of is an issue with the latest update for my phone.
drivel2787 said:
Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
Click to expand...
Click to collapse
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
eldis said:
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
Click to expand...
Click to collapse
I could for sure remove samsung pay, i don't even use it (I use google pay).
This is really dumb though, it shouldn't be this difficult to setup a watch.
eldis said:
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
Click to expand...
Click to collapse
Interesting.... My phone has samsung pay on it but I have it frozen with Titanium backup and so far no issues here. Other than Samsung did an EPIC fail releasing this watch with no BP monitor since that's the main reason I bought it. Luckily I found a work-around here on XDA to fix that
drivel2787 said:
Interesting.... My phone has samsung pay on it but I have it frozen with Titanium backup and so far no issues here. Other than Samsung did an EPIC fail releasing this watch with no BP monitor since that's the main reason I bought it. Luckily I found a work-around here on XDA to fix that
Click to expand...
Click to collapse
No dice for me, same issue even without Samsung pay.
BadSquishy86 said:
No dice for me, same issue even without Samsung pay.
Click to expand...
Click to collapse
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
Click to expand...
Click to collapse
After today's update to Galaxy Wearable app and to the watch the crashes are now gone. I'm trying to not touch anything Samsung Pay related in the wearable app or the watch to not trigger whatever was causing the crashes. It might still be that it's some scheduled job that only starts after a while like it did on the first time.
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pa
Click to expand...
Click to collapse
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
Click to expand...
Click to collapse
Unfortunately, it won't let me actually see the log files of what happened. Just lets me send them off to Samsung via Samsung members. I can't even view the logs there either.
They probably go off to an unmonitored inbox
eldis said:
After today's update to Galaxy Wearable app and to the watch the crashes are now gone. I'm trying to not touch anything Samsung Pay related in the wearable app or the watch to not trigger whatever was causing the crashes. It might still be that it's some scheduled job that only starts after a while like it did on the first time.
Click to expand...
Click to collapse
same problem for me still
Hi same problem here, Oneplus 7T Pro. Any fixes? It's very annoying. Tried everything except for clean wipe my phone.
solanum80 said:
Hi same problem here, Oneplus 7T Pro. Any fixes? It's very annoying. Tried everything except for clean wipe my phone.
Click to expand...
Click to collapse
For me it stopped after the watch got update and I've not touched anything Samsung Pay related since. Have you already got the watch update?
GUYS I GOT IT WORKING!!!
1) Uninstall the galaxy watch 4 plugin
2) Clear cache and atorage
3) Unpair the watch4 if it actually Bluetooth paired
3) Download and install the Galaxy Watch 3 plugin (I had to download the apk outside the ayatore)
4) setup your watch again. I was shocked when the app didn't crash.
BadSquishy86 said:
GUYS I GOT IT WORKING!!!
1) Uninstall the galaxy watch 4 plugin
2) Clear cache and atorage
3) Unpair the watch4 if it actually Bluetooth paired
3) Download and install the Galaxy Watch 3 plugin (I had to download the apk outside the ayatore)
4) setup your watch again. I was shocked when the app didn't crash.
Click to expand...
Click to collapse
Wait - you replaced watch4 plugin by watch3 plugin? While pairing Galaxy Watch 4?
had this same issue today, tried everything.
managed to fix, heres what i did
uninstalled watch manager plugin and galaxy wearable completely
install galaxy wearable
install Galaxy Watch4 Plugin_v2.2.11.21120251 apk manually
start setup and all fine, seems its an issue with the latest plugin Galaxy Watch4 Plugin_v2.2.11.22012751
all back working and paired now
hope this helps someone

Question Error Sign-in Google Account Galaxy Watch 4

Hi does anyone have a workaround on how to sign-in google account in galaxy watch 4? i always get an error saying could not copy google account to watch. by the way my phone is huawei p40.
Not sure if this related but thought I would throw it out there:
https://www.reddit.com/r/WearOS/comments/p82h39
weng_cas said:
Hi does anyone have a workaround on how to sign-in google account in galaxy watch 4? i always get an error saying could not copy google account to watch. by the way my phone is huawei p40.
Click to expand...
Click to collapse
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
kaalalto said:
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
Click to expand...
Click to collapse
thanks. i will try that. well let you know if it work.
fliptwister said:
Not sure if this related but thought I would throw it out there:
https://www.reddit.com/r/WearOS/comments/p82h39
Click to expand...
Click to collapse
thanks for the. info.. actually everthing is working except for that playstore.
kaalalto said:
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
Click to expand...
Click to collapse
tried everything.. still no luck
Anyone found a solution to connect Huawei phone (p40 pro with google services) with galaxy watch 4?
I am getting error that Google account cannot be copied to watch.
I tried to connect my phone using 'connect to new device' after google account was copied to watch using another phone but with no luck....watch is reset and connection to google account is deleted.
Is there any solution for this or hope that we can get some working workaround in decent time?
I am thinking to change my phone for some galaxy phone or samsung watch fkr huawei watch 2 or 3.
I am really disappointed that in 2021 there is soo hard to connect 2 android devices. Not to mention all time spent to got working GSM on my huawei phone. n Maybe I should switch to apple ecosystem - there at least i can be sure that everything will work out of the box
tm001 said:
Anyone found a solution to connect Huawei phone (p40 pro with google services) with galaxy watch 4?
I am getting error that Google account cannot be copied to watch.
I tried to connect my phone using 'connect to new device' after google account was copied to watch using another phone but with no luck....watch is reset and connection to google account is deleted.
Is there any solution for this or hope that we can get some working workaround in decent time?
I am thinking to change my phone for some galaxy phone or samsung watch fkr huawei watch 2 or 3.
I am really disappointed that in 2021 there is soo hard to connect 2 android devices. Not to mention all time spent to got working GSM on my huawei phone. n Maybe I should switch to apple ecosystem - there at least i can be sure that everything will work out of the box
Click to expand...
Click to collapse
still hoping someone would find a way. i too feel disapointed after not able to login my google account on my watch 4.
Same problem with Huawei P40 Pro
uRain said:
Same problem with Huawei P40 Pr
Click to expand...
Click to collapse
uRain said:
Same problem with Huawei P40 Pro
Click to expand...
Click to collapse
uRain said:
Same problem with Huawei P40 Pro
Click to expand...
Click to collapse
sad for us p40 pro users. . still hoping someone would find a way to make it work.
hi does anyone have figured out a solution?
Any solutions?
aleksajovic99 said:
Any solutions?
Click to expand...
Click to collapse
as of now. i think there is no solution but to buy samsung phones. . anyway i hope @Dante63 can help us on this.
Same problem here. The watch works fine and i have GSM on my P40 Pro loaded with Lzplay, but cannot copy the G account to the watch.
gogoultra said:
Same problem here. The watch works fine and i have GSM on my P40 Pro loaded with Lzplay, but cannot copy the G account to the watch.
Click to expand...
Click to collapse
i guess the only way for this to work is to buy a samsung phone.
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
eryingzhang said:
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
Click to expand...
Click to collapse
It works!!! Thank you very much!
eryingzhang said:
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
Click to expand...
Click to collapse
Step 7. I don't have google play store on my watch, where did you get it?
jazzpasta said:
Step 7. I don't have google play store on my watch, where did you get it?
Click to expand...
Click to collapse
It's preinstalled on your watch. Swipe from bottom to up on the screen of your watch and find the app
eryingzhang said:
It's preinstalled on your watch. Swipe from bottom to up on the screen of your watch and find the app
Click to expand...
Click to collapse
Thank you. Unfortunately my gaw4 is purchased in China so no google play services preinstalled.
Could you please connect to you GAW4 using adb and show me the list of packages & version installed on you watch?
Related command is in adb command.zip (This forum don't allow for complicated characters in the post. So upload in zip).
My list of installed package is attached below as list.txt.

Question Anyone using Samsung Pay? Doesn't work on my Galaxy Watch4 Classic

I am trying to set up Samsung Pay on my new Galaxy Watch4 Classic. No matter what I do, I can't get past this screen! Paired with Z Fold3. Touching the button with the arrow does nothing. Any help would be appreciated!
Update: Maybe this has something to do with it? Every time I open the Samsung Pay watch plug in on my phone it tells me it needs to update the Samsung Pay app on my watch. But every time it fails. Yes I've rebooted. No reason given. Any ideas? Phone is Z Fold 3.
maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region
carlitobahsoun said:
maybe ur watch region CSC dont allow samsung pay .
samsung pay work in ur fold3 ?
check ur watch region
Click to expand...
Click to collapse
Yes works fine on ZF3 and on my GW3 up until I cleared it. I'm in the USA and it's a US watch purchased directly from AT&T.
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
I will try that thank you.
roaddog665 said:
I had the same issue with mine when I first got it. I THINK what I did was disconnect from my phone and make sure the watch was connected to my home WiFi. Then it updated and I could set it up. It's been awhile so I can't remember for sure. Hope that helps!
Click to expand...
Click to collapse
Nope didn't work, or I didn't do it right. I've had my watch disconnected from the phone (even turned off remote connection), WiFi only, for 2 hours now. Opened the Samsung Pay app many times, never prompted for an update and nothing ever happened on its own. Still can't get past that Get Started screen with the arrow button. Is there a way to manually trigger an update or clear data for an app directly from the watch? I couldn't find Samsung Pay in the Play store either to update or reinstall.
Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.
roaddog665 said:
Ok, I may not be remembering correctly either. I would try resetting the samsung pay watch app in the Galaxy Wearable app. Watch settings>apps>app settings>samsung pay. Get into the settings there and check the version, it may let you update the watch plug in from there. If not I'd use the reset option.
Click to expand...
Click to collapse
Thank you, good advice. Unfortunately that's the first thing I tried and there actually is no option to reset. Usually you can click on Storage and then have Clear Cache and Clear Data. Clicking on Storage for Samsung Pay does nothing. No option to clear anything. Can't uninstall either. The closest I could come to this was uninstalling and reinstalling the Samsung Pay Watch Plugin from my phone, and that didn't help. I did talk to Samsung and they want me to bring it to a service center or ship to them for physical repair, which is about what I was expecting for an answer. I did try resetting the watch back to factory defaults and reinstalling the wearables app on my phone, no luck. Brought me right back to the same place. I guess I will try exchanging it since I just bought it, and if the new one doesn't work I'll just go back to my GW3. Thank you for your help.
Did you tried to reset App data from ADB? ADB is a debug protocol for Android devices. With ADB you can do things which no allowed to do in User Interface. In Android OEMs like Samsung are disabling to much features in UI because they think people are dumb and they don't wanna mess your phone if you are not experienced user. With ADB you can do too much things in Android devices. I don't know how to reset app data with ADB but I did it before, just search the web.
Its easy. i had the same issue, only solved by doing this. Install APKPure and search for updates for your apps. it should appear there.update it, and afterwards you can uninstall the APKPure.
Best of luck mate.
Hi, was this ever solved in the end? I am just experiencing this issue... It's because of the new update for the Watch Plug-In, for some reason it cannot update the app on the watch itself or communicate to that app at all... I still experience that same stuck screen!! Any help would be appreciated.

Categories

Resources