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I just downloaded and installed the latest play services on my nexus 5 (7.3.27) running the latest 5.1 (47D) and have noticed that I no longer have access to the Smart Lock settings. They're all greyed out with the text "Disabled by administrator".
My google account is a google apps account, but I've previously set up on-body detection and trusted location since when these first came out without issue. I've not changed anything on the google apps admin side, and can't find any setting in the admin console that appears to deal with smart lock and android.
The phone is encrypted and has a PIN set, and all the available lock options are greyed out except for PIN and Password unlock, as expected. I've rebooted the phone and manually synced the device policy a number of times, without change.
Has anyone else seen this? Is this a bug?
exact same problem
although my email account is a corporate exchange account, I have the exact same issue.previous to the new Google Play services update, my smart lock wasn't working anyway though. It seems to have broke about 2 weeks ago
same problem here
Problem exists for me in all 7.3.x versions. If I uninstall updates and then install the 7.0.x version from the Play Store the problem is resolved. However, even then Smart Lock has stopped working.
Latest is 47I.
Same issue here.
Any solution ...please suggest.
Wear OS app is connected to Huawei Watch 2 and notifications are being sent. When I open Playstore on the watch, it requests to add account from the phone. I then endlessly get "we couldn't copy your accounts android wear, make sure your phone has a network connection and is connected to your watch". Ofcourse my phone has wifi connection and I tried with data connection as well. Is there anyway I can push adb the google account to the watch?
Appreciate a solution.
yassero said:
Wear OS app is connected to Huawei Watch 2 and notifications are being sent. When I open Playstore on the watch, it requests to add account from the phone. I then endlessly get "we couldn't copy your accounts android wear, make sure your phone has a network connection and is connected to your watch". Ofcourse my phone has wifi connection and I tried with data connection as well. Is there anyway I can push adb the google account to the watch?
Appreciate a solution.
Click to expand...
Click to collapse
Do you have GPS activated on the phone? I found that this is required for the account copy procedure.
dansou901 said:
Do you have GPS activated on the phone? I found that this is required for the account copy procedure.
Click to expand...
Click to collapse
Yes location services on all the time and permission granted to the Wear OS app
[u location services on all the time and permission granted to the Wear OS app[/QUOTE]
Normally the Wear OS app should copy your Google account from the phone to the watch as soon as your pair it with your phone. Try to reset the watch and start over.
The account must be a gmail email, Wear OS does not support corporative accounts
How to install a new google account on Android Wear (when you can not copy google acount to your android wear) :
Preparation:
- Delete all google accounts on the phone, delete all data in Google, google play services, Wear OS
- Uninstall Wear OS, delete watch name in "bluetooth connections of you phone"
1. Reset factory your watch
2.On the phone, log in with a new gmail account (NO 2-CLASS AUTHENTICATION), not login to another phone
3. Re-Download Wear OS on your phone
4. Connect to the watch, it will be easy to copy the google account into the watch => Watch will have an account to manage and download the app to the watch
5. Sign in the other gmail accounts in your phone, use your phone normally
ps: it's worked with my phone (Note 10+ 5G N976N) and huawei Watch, after many times i reset factory and try lot of ways on internet
stevenchow164 said:
How to install a new google account on Android Wear (when you can not copy google acount to your android wear) :
Preparation:
- Delete all google accounts on the phone, delete all data in Google, google play services, Wear OS
- Uninstall Wear OS, delete watch name in "bluetooth connections of you phone"
1. Reset factory your watch
2.On the phone, log in with a new gmail account (NO 2-CLASS AUTHENTICATION), not login to another phone
3. Re-Download Wear OS on your phone
4. Connect to the watch, it will be easy to copy the google account into the watch => Watch will have an account to manage and download the app to the watch
5. Sign in the other gmail accounts in your phone, use your phone normally
ps: it's worked with my phone (Note 10+ 5G N976N) and huawei Watch, after many times i reset factory and try lot of ways on internet
Click to expand...
Click to collapse
this is the only thing that worked for me, many thanks...
I managed to add 2 of my google accounts but the 3rd failed.. can live with that.
1 from Bluetooth unpair watch
2 clear wear os and play service data and cache
3 reset factory watch
now it will work and you can log in ur google account in your watch
if you succeed dont forget to like and share ur experience
Hi does anyone have a workaround on how to sign-in google account in galaxy watch 4? i always get an error saying could not copy google account to watch. by the way my phone is huawei p40.
Not sure if this related but thought I would throw it out there:
https://www.reddit.com/r/WearOS/comments/p82h39
weng_cas said:
Hi does anyone have a workaround on how to sign-in google account in galaxy watch 4? i always get an error saying could not copy google account to watch. by the way my phone is huawei p40.
Click to expand...
Click to collapse
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
kaalalto said:
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
Click to expand...
Click to collapse
thanks. i will try that. well let you know if it work.
fliptwister said:
Not sure if this related but thought I would throw it out there:
https://www.reddit.com/r/WearOS/comments/p82h39
Click to expand...
Click to collapse
thanks for the. info.. actually everthing is working except for that playstore.
kaalalto said:
Hello,
I had the same problem before.
Try login into Google account on your watch when your phone and the watch are both connected to the same WiFi network.
Also, the first OTA update fixed a lot of things for me, including the ability for the watch to get internet by Bluetooth from my phone connected to mobile network.
If you can, try updating the watch first (using Samsung Wearable app on the phone) and then try to login with your Google account again on your phone.
Hope it helps !
Click to expand...
Click to collapse
tried everything.. still no luck
Anyone found a solution to connect Huawei phone (p40 pro with google services) with galaxy watch 4?
I am getting error that Google account cannot be copied to watch.
I tried to connect my phone using 'connect to new device' after google account was copied to watch using another phone but with no luck....watch is reset and connection to google account is deleted.
Is there any solution for this or hope that we can get some working workaround in decent time?
I am thinking to change my phone for some galaxy phone or samsung watch fkr huawei watch 2 or 3.
I am really disappointed that in 2021 there is soo hard to connect 2 android devices. Not to mention all time spent to got working GSM on my huawei phone. n Maybe I should switch to apple ecosystem - there at least i can be sure that everything will work out of the box
tm001 said:
Anyone found a solution to connect Huawei phone (p40 pro with google services) with galaxy watch 4?
I am getting error that Google account cannot be copied to watch.
I tried to connect my phone using 'connect to new device' after google account was copied to watch using another phone but with no luck....watch is reset and connection to google account is deleted.
Is there any solution for this or hope that we can get some working workaround in decent time?
I am thinking to change my phone for some galaxy phone or samsung watch fkr huawei watch 2 or 3.
I am really disappointed that in 2021 there is soo hard to connect 2 android devices. Not to mention all time spent to got working GSM on my huawei phone. n Maybe I should switch to apple ecosystem - there at least i can be sure that everything will work out of the box
Click to expand...
Click to collapse
still hoping someone would find a way. i too feel disapointed after not able to login my google account on my watch 4.
Same problem with Huawei P40 Pro
uRain said:
Same problem with Huawei P40 Pr
Click to expand...
Click to collapse
uRain said:
Same problem with Huawei P40 Pro
Click to expand...
Click to collapse
uRain said:
Same problem with Huawei P40 Pro
Click to expand...
Click to collapse
sad for us p40 pro users. . still hoping someone would find a way to make it work.
hi does anyone have figured out a solution?
Any solutions?
aleksajovic99 said:
Any solutions?
Click to expand...
Click to collapse
as of now. i think there is no solution but to buy samsung phones. . anyway i hope @Dante63 can help us on this.
Same problem here. The watch works fine and i have GSM on my P40 Pro loaded with Lzplay, but cannot copy the G account to the watch.
gogoultra said:
Same problem here. The watch works fine and i have GSM on my P40 Pro loaded with Lzplay, but cannot copy the G account to the watch.
Click to expand...
Click to collapse
i guess the only way for this to work is to buy a samsung phone.
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
eryingzhang said:
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
Click to expand...
Click to collapse
It works!!! Thank you very much!
eryingzhang said:
After one night of try and error, I think I may found a solution. I haven't tested the watch thoroughly to check if the functionalities work but it appears to be connected to my huawei mate xs, with google account logged in and google pay set up.
This method needs another phone that has access to GMS. I used an old oneplus phone.
Firstly, read this regarding how to use samsung health to conenct to the watch:
https://www.reddit.com/r/WearOS/comments/p82h39/_/h9rpsob
Secondly, read this regarding how to pair the watch to another phone without factory reset using adb: https://www.xda-developers.com/pair-android-wear-without-factory-reset/. In this post there are two major steps: 1. clear gms data and reboot 2. force it to start paring in bluetooth.
Now please follow the below steps:
1. connect galaxy watch 4 to huawei phone using samsung heatlh. set it up properly.
2. turn off wifi and bluetooth on huawei phone and reboot
3. use adb to connect to the watch, clear gms and reboot
4. use another android phone, with galaxy wearable, samsung health and all necessary plugins installed (watch pugin, watch4 manager etc.)
5. use adb to open bluetooth pairing on the watch.
6. use another android phone to connect to the watch from samsung health, similar to how you would set it up. but the progress will never reach 100%. do not use galaxy wearable app to pair as it will tell you to do factory reset on the wtch.
7. wait until the setup progress shows some percentages, like 20% or 50%, on the watch open google playstore, click login and your phone should show some login page for google account. click login. Then on the watch download google pay from playstore, open it and add your card with your phone after clicking add card on your watch.
8. close samsung wearable, turn off bluetooth and wifi on your android phone (not huawei)
9. use adb to clear gms and reboot, then turn on bluetooth pairing.
10. reboot huawei phone and turn on wifi and bluetooth. open samsung wearable. your watch should still be paired but not connected. try to connect it from samsung wearble.
11. if it fails to connect, repeat 9 & 10 and try again. for me it worked after rebooting for 3 times ish.
UPDATE 1: google pay will not work because once swtiching phone, the cards added would disappear
UPDATE 2: cards can be later added on huawei phone
Click to expand...
Click to collapse
Step 7. I don't have google play store on my watch, where did you get it?
jazzpasta said:
Step 7. I don't have google play store on my watch, where did you get it?
Click to expand...
Click to collapse
It's preinstalled on your watch. Swipe from bottom to up on the screen of your watch and find the app
eryingzhang said:
It's preinstalled on your watch. Swipe from bottom to up on the screen of your watch and find the app
Click to expand...
Click to collapse
Thank you. Unfortunately my gaw4 is purchased in China so no google play services preinstalled.
Could you please connect to you GAW4 using adb and show me the list of packages & version installed on you watch?
Related command is in adb command.zip (This forum don't allow for complicated characters in the post. So upload in zip).
My list of installed package is attached below as list.txt.
so after 6mounth using this watch suddenly watch disappeared from wearable app and it wouldn't connect again always stuck on 80% or 90% of the process i searched many people faced this issue and had to reset the watch to connect it again and i'm using it on huawei phone (as before i was using) so wearable wont let you connect and you need to force it by samsung and now that i'm connected i cant signing my google account to my watch to restore my apps and watch faces now this google signing problem is there for all wearos users and many people face this problem i tried resetting the phone and watch several times using different google accounts and even tried to do this in a samsung device still the same result any one have any experience or idea about this? me and many others cant use their watches
FIXED!!!
UPDATE : After search for a long time and couple of factory resets and every single way that ppl said it fixed it for them it didnt worked for me until i saw someone had the same problem like me and only connecting to a Canada vpn fixed it for it sounded too random but i tried and it worked so if you have the same problem and other ways dont fix it try this first connect to a canada vpn then start copy account from wearable app on phone
I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.
dalepl said:
I have a Samsung Galaxy S22 Ultra but ran into this issue when I first bought my Galaxy Watch4 Classic. What I ended up having to do is delete the Google account from my phone all together. Then setup the watch. Once I got the watch setup on the Galaxy Wear app, I reloaded my Google account on the phone, and all worked fine.
Click to expand...
Click to collapse
i tried almost all the ways that fixed some people problems like redoing multiple times disabling screen locks turning wifi off clearing data and caches removing g accounts almost everything out there but still there is too many people with the issue remaining idk why they make it so hard to do this when i could just put in my gmail and password in my watch simply
bhello same problem for 3 days, it annoys me crazy!!! I so regret having bought it, autonomy level is zero and now this bug with Google Frankly is too much
Hello. I had the same problem. After googling for longe time i found out it was a dns related issue.
Link (unfortunately only in german)
Long story short, as i could not figure out how to set up my router, i got it running by simply using mobile data instead of WIFI.
EDIT: I am not sure if i disabled "Private DNS" setting in Android as well
tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it
ste27.jah said:
tu Still no response from Samsung? Does anyone know how to fix the problem? Me, I've tried all of them and I'm at the end of it
Click to expand...
Click to collapse
frankly me too i stopped using the watch couple of days now im gonna redo all the processes that i found in the internet if no luck im just gonna get rid of it cuz it was all working and suddenly stopped connecting to phone and wearable app so it will happen again someday
Did you try using Google DNS 8.8.8.8 while copying?
david.siebauer said:
Did you try using Google DNS 8.8.8.8 while copying?
Click to expand...
Click to collapse
yes still no luck. i noticed after many reset factories my watch still connects to my wifi ap without required password and most of the people who cant solve this problem are using android 9 even on samsung s8 and s9 series
oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!
JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.
ste27.jah said:
oh yes exactly, very strange the fact that the watch automatically reconnects itself to the wifi and that without any passwords and all that without any restoration!!
Click to expand...
Click to collapse
ste27.jah said:
JI really hate against Samsung, because no solution is offered anyway went crazy. As usual, the customers remain in a dead end without any help from the manufacturer.
Click to expand...
Click to collapse
its either the watch is not wiping the data completely and the issue still remains or they are aware of this problem and cant solve it and even worse they wanna force ppl to upgrade their phones cuz all the new devices can fix the issue but the older devices running android 9 cant fix this and i searched lots of posts on samsung and google forums no official staff answering to the ppl only other ppl trying to help out. i mean why you should need to copy google account from the phone? why not just log into it with your freakin watch
It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released
RickCambio34 said:
It's not just Android 9. My OnePlus 10 Pro can't sign in. The Samsung sign in send you to a web browser to press continue to sign and just puts you in a death loop of continue button until failure. If you skip this part it fails to log in to Google account and then the wearable app has a bleeping seizure. I've tried resetting the device, restarting both phone and watch, wiping data from app uninstalling and reinstalling all needed apps and plugins.... I think this is a server side issue from Samsung bc when I go to Samsung website after creating my account I'm unable to to link my Google acct just a non functional set up button on the screen... At least my OnePlus watch can tell time this is just a useless wearable until patch is released
Click to expand...
Click to collapse
i updated the first post check it out it fixed it for me i hope it helps you aswell
I have the same proble, VPN no works, I cant copy account google to watch... It is ....
found solution. downgrading gms to 23.05.14 worked for me
Hi folks,
I'm in a bit of a conundrum here. Decided to grab a GW4 on Black Friday, and tried pairing it with my Pixel, but I don't seem to be able to copy my Google account to my watch in any shape or form! I'm a bit at my wits end here.
My Google account is a Google Workspace / G Suite one; I have completely disabled mobile/device management on it. I also tried turning on basic device management, setting a PIN on the watch and trying to add/copy the account on it as well. I'd very much like to use this account on the watch, as it's my "main account" for pretty much everything.
The symptoms are the following: When I try to add/copy my Google account to the watch, I get the Android-native dialog about signing into a Google account on the watch. Confirm that I am indeed trying to add my only Google account. After about 5 seconds of loading, the dialog just closes.
Tried the following so far:
Try to add the Google account during the setup phase --> got "couldn't copy Google accounts" toast notification error in Galaxy Gear app
Try to add the Google account from the Galaxy Gear app --> got "couldn't copy Google accounts" toast notification error in Galaxy Gear app
Try to add the Google account from the watch itself (Settings -> Accounts & Backup -> Google account). This time, I get the native dialog again, select the account, it loads for 5 seconds again, closes, and the progress indicator just remains circling on the watch without doing anything, telling me to "Check my phone".
(Factory) Reset the watch
Update the firmware to the latest version
Do the steps above again
Reset the watch
Do the steps above again
Reset the watch
Try the steps above while not being connected to WiFi
Try setting the device management to basic in Google Workspace admin, and set a PIN on the watch, and try both options as described above
Set device management back to disabled in Google Workspace admin
Reset the watch
Dig out an older phone, factory reset it, login to my Google account, install Galaxy Gear and the Galaxy Watch 4 plugin, do all three steps above
Try both options for logging in while being on cellular connectivity
Reset the watch
Try the last steps again
Try enabling a screen lock on the phone, reboot phone, and perform the two option again. Got prompted during the account copy for my PIN. After entering it, the copy dialog almost immediately closes.
Add a PIN/screen lock on the watch itself, perform the step above
Honestly, I feel like I've followed all steps as described and followed on-screen instructions, yet I still can't get my Google account to sign into the watch (which locks me out of a lot of functionality, including most of the functions that I'm actually interested in using).
I've also found references to using a VPN while adding the Google account. This doesn't make much sense to me, but I did give it a try: I "emulated" this by using two different cellular providers, using my home Internet connection and tunneling the traffic back to a VM hosted in a datacenter in a different country. Also did the "DNS trick" someone else described and manually set Google's DNS server on my phone, and I can confirm that my home network does not hijack DNS requests.
I tried logging onto the old device with an old, personal Gmail/Google account that I no longer use, this managed to copy / add itself onto the watch without a problem. However, I'm not planning to migrate off of the Google account I've been using for the past 8+ years.
Additionally, I tried to add the Google Workspace account as a secondary account, after I had finished setting up the watch with my old, personal account, but I got the same symptoms/issue as I described above.
Has anyone managed to add a Google Workspace account to their Galaxy Watch 4 yet?
Are there any specific settings (other than Mobile Management) that one needs to set in the Google Workspace admin in order to make accounts on the Workspace usable on smartwatches?
or... does the Galaxy Watch just *not* support Google Workspace accounts at all?