Hello, today I was using my phone with no problem. Suddenly it got stuck and I had to reboot it. Okay, then the fingerprint sensor stops working, it does not appear in the settings either, like the phone doesn't have a sensor at all. I don't understand. Looking for a solution a lot of people had the same problem and a hard reset didn't solve their problem.
Anyone knows a solution? I getting tired of Motorola.
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My nexus s' proximity sensors have stopped working. I am rooted and running aokpcb rom, I'm wondering if this is a hardware problem or something with the rom? The screen won't turn off when answering / making a call when the phone is brought up to my ear. I also tried using the app prox pro, and that wouldn't work either. If anyone knows a fix or what the problem is, that would be great.
Backup your current ROM , wipe and install a Stock ROM.
Issue solved --> Rom Issue
Issue unsolved --> hardware issue
Thank you for your response. I tried your suggestion, and the problem wasnt fixed with wiping and installing a stock rom. But, with experimentation, I installed the app "Prox Pro" and whenever I would turn it on, it would execute the command that was specified for when the phone was "flat". So, when realising this, I am assuming that my phone developed some sort of calibration problem with the sensors. All in all, I am wondering if there is a way that I can re-calibrate my proximity sensor so that they work properly. Thank you.
Could that just be the default for the phone if it's not getting a reading?
I don't think its the default. The sensors always worked fine up until sometime last week.
I meant a default if there is no signal or an error, which is what it currently looks like.
Oh, okay, ya that could be it. Do you have any idea how to change it? I also realised that the light sensor isn't working either, when on auto brightness, the screen will always be dim, no matter how bright it is outside. If you, or anyone else has a solution, I will open up my phone and check to see if there are any connection issues or something like that .
Hi all,
I know some of you faced similar problems with other phones in the past but I just wanna know if it is a software bug or an actual hardware issue so that I can return my handset and get it fixed.
Auto Rotate kinda acts strangely. Doesn't even respond properly and the orientation remains locked. I tried using different launchers hoping it would fix the issue somehow. Nothing seems to work and the strange thing is, while facing this issue, I opened CPU Z to check if the sensors are working properly or not but to my surprise, the sensors are not reading any data. After a restart, all seems to work fine including rotation. But again after a few hours, the same issue occurs. Any fix guys??
santoshcoolhere said:
Hi all,
I know some of you faced similar problems with other phones in the past but I just wanna know if it is a software bug or an actual hardware issue so that I can return my handset and get it fixed.
Auto Rotate kinda acts strangely. Doesn't even respond properly and the orientation remains locked. I tried using different launchers hoping it would fix the issue somehow. Nothing seems to work and the strange thing is, while facing this issue, I opened CPU Z to check if the sensors are working properly or not but to my surprise, the sensors are not reading any data. After a restart, all seems to work fine including rotation. But again after a few hours, the same issue occurs. Any fix guys??
Click to expand...
Click to collapse
Is your smart rotate on? Switch it off to get normal rotation
I suppose factory reset is a last resort. If you still have issues exchange.
Same problem. Z3 autorotate stupidly (does not switch to landscape automatically and then when I want it back to portrait it remains landscape, have to disable rotation). By the way Smart Rotate feature is bugged.
@unmaskedfalesh yes....its turned on. Yet it doesnt work most of the times.
@bel57 yep dude...same problem here....
@abhinav.tella yes I will do that. thank you
santoshcoolhere said:
@unmaskedfalesh yes....its turned on. Yet it doesnt work most of the times.
@bel57 yep dude...same problem here....
@abhinav.tella yes I will do that. thank you
Click to expand...
Click to collapse
U need to hav smart rotate off for normal..rotation.. Had same issue in the beginning wen i firstly got my mobile...smart rotate works different than normal rotation.. Just switch off the smart rotate and there u go...
unmaskedfalesh said:
U need to hav smart rotate off for normal..rotation.. Had same issue in the beginning wen i firstly got my mobile...smart rotate works different than normal rotation.. Just switch off the smart rotate and there u go...
Click to expand...
Click to collapse
I'm not sure if your"..." And statement were meant to be condescending but it came off that way. This suggestion was already made and it didn't help me, don't know about the others.
Hello, well I have noticed recently a strange behavior in the fingerprint sensor, but this behavior its always there (its not recently)
I have a pattern and the fingerprint enabled, but the fingerprint sensor only works when ths lockscreen displays the fingerprint logo, but here is the strange thing, the sensor recognize my fingerprint (because it vibrates once and ask for the pattern, if I put another finger its not registered, vibrate twice and doesnt ask for the pattern), I have already flash the phone several times, the first time I believe the sensor just doesnt recognize me, but later I discover this behavior and it looks like maybe a software bug
Something else notice these?
Is there a fix? its sometimes annoying
Thanks!
jacker60 said:
Hello, well I have noticed recently a strange behavior in the fingerprint sensor, but this behavior its always there (its not recently)
I have a pattern and the fingerprint enabled, but the fingerprint sensor only works when ths lockscreen displays the fingerprint logo, but here is the strange thing, the sensor recognize my fingerprint (because it vibrates once and ask for the pattern, if I put another finger its not registered, vibrate twice and doesnt ask for the pattern), I have already flash the phone several times, the first time I believe the sensor just doesnt recognize me, but later I discover this behavior and it looks like maybe a software bug
Something else notice these?
Is there a fix? its sometimes annoying
Thanks!
Click to expand...
Click to collapse
maybe its a hardware issue , i think u said u flashed ur phone several times? tried different ftf files? if thats the case , then its hardware issue. i havent heared that at all. the only issue i have seen before with the fingrprnt scanner is that sometimes it says an error but u reboot and its ok ( havent seen that for months though)
arismelachrinos said:
maybe its a hardware issue , i think u said u flashed ur phone several times? tried different ftf files? if thats the case , then its hardware issue. i havent heared that at all. the only issue i have seen before with the fingrprnt scanner is that sometimes it says an error but u reboot and its ok ( havent seen that for months though)
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Click to collapse
yes I have flashed it several times with the original and other ftf files (always respecting the model number), will try with a friends phone and see if this behavior happen there too
Latest firmware of Nordic Combined hasn't given this issue for more than a month now. Do a clean update I'd say.
Hi all.
Last week my Moto g8 plus started to show message finger mooved too fast on locked screen randomly.
Then fingerprint sensor stopped working.
I have removed all fingers from it - no comments.
Now when I try to enable fingerprint sensor - it is not working. When cancelling the setup - phone goes into boot loop.
Did anyone have similar failure? Is it to be repaired by factory reset?
As far as I've searched similar problem appeared on Moto one vision but I haven't found any software solution.
lietkynes82 said:
Hi all.
Last week my Moto g8 plus started to show message finger mooved too fast on locked screen randomly.
Then fingerprint sensor stopped working.
I have removed all fingers from it - no comments.
Now when I try to enable fingerprint sensor - it is not working. When cancelling the setup - phone goes into boot loop.
Did anyone have similar failure? Is it to be repaired by factory reset?
As far as I've searched similar problem appeared on Moto one vision but I haven't found any software solution.
Click to expand...
Click to collapse
I never had problem with fingerprint but you can try by factory reset ??* if it continues then install a new firmware
Did rescue with Moto rescue and smart assistant. Still the same story. Looks like it is hardware problem. I think I'm gonna request warranty service
Hello there,
So my Xperia 5 lately has fingerprint scanner issue that won't respond to my fingerprints (on fingerprint sensor test it says 'Sensor Not OK'). This issue can be solved by restarting the phone (it's simple tips but take a lot of time for me). Does anyone know how to fix/reboot the fingerprint service on system without restarting the phone? Thanks
Regards
I had same issue. But after couple weeks with this problem my fingerprint scanner broke permanently. I dont think there is a solution for that. Tried to ask in many places.
respublikamroja said:
I had same issue. But after couple weeks with this problem my fingerprint scanner broke permanently. I dont think there is a solution for that. Tried to ask in many places.
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Click to collapse
Does the Fingerprint Manager menu disappear from the setting? If not, your fingerprint scanner still has a chance to work again. Try to restart the device again after several weeks.
alvathoni said:
Does the Fingerprint Manager menu disappear from the setting? If not, your fingerprint scanner still has a chance to work again. Try to restart the device again after several weeks.
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Click to collapse
Thx for Your advice but it is not true. Sony had problem with fingerprint sensor in Xperia 5 MK1
Xperia 5 Fingerprint Manager missing from settings
Hi Recently I've encountered problems with my fingerprint manager. Since the update it has completely gone from my settings menu on my Xperia 5. I spoke to someone from the team and they suggested backing up my phone and software repairing my phone. This didn't help one bit. And also erased...
community.sony.co.uk
I tried restart phone after several weeks. I have fingerprint manager in phone but sensor it is not working.