Hey,
I,ve tried to find some topics about the issue here, but no luck. When i take a picture in whatsapp, it could take over 10 to 20sec before is shows the photo and lets you send it. I believe this is since A12.
Some say that clearing cache of whatsapp ect would work but is only temporary.
you could just select the normal camera app, in whatsapp, but thats not realy an solution, and take a few more steps.
Does anyone have found a solution for it?>
i dont have solution but got the same problem
been facing same problem since long. on android 11 too i think. no solution.
Same here. It happens also when I attach photos in general.
Related
Hey,
Since a couple of days, I've got this bug on snapchat :
When a friend send me a video, I open it, the screen goes black and all I've to do is kill the app to get back in it. (For information, the friend is not trolling me, because there isn't any timer circle).
I got another bug too, when a video appear on instagram, it doesn't load, I've got the same issue on 9gag with the gifs.
Does anyone have the same issues? I read a lot on this problem but I only found some 2013 topics on xda forums.
Just for information I tried to re-install the app, but it doesn't change anything.
I'm running a oneplus one, without changes. (Not flashed, ...)
Sorry for my bad english, my mother language is French, so...
Thanks in advance for your responses, and see ya' soon!
So a few days ago something very weird happened to my phone. I opened up YouTube to listen to some music while on the bus and got a weird error saying "There was a problem playing, tap to try again". So I tapped and the same error came up. I gave up and went to my Google play music app and found that no music will play. Later I went on Baconreader, Snapchat, and Facebook where I can't watch videos and can't take videos on Snapchat. I can take pictures on Snapchat but not videos. When I click on a story the story closed as if I quick tapped to skip the video. Also if anyone calls me I can't hear them talk, I'm not sure if they can hear me though. So far I tried updating my software which I have been avoiding for about a week, no solution. I tried clearing my entire cache, didn't fix it. I really really really don't want to restore my phone because I really hate doing that and having to deal with it. And so far Google hasnt been much help. Can anyone give any insight to what's happening here? Also, the phone is not rooted and no custom roms, stock.
XDA Visitor said:
So a few days ago something very weird happened to my phone. I opened up YouTube to listen to some music while on the bus and got a weird error saying "There was a problem playing, tap to try again". So I tapped and the same error came up. I gave up and went to my Google play music app and found that no music will play. Later I went on Baconreader, Snapchat, and Facebook where I can't watch videos and can't take videos on Snapchat. I can take pictures on Snapchat but not videos. When I click on a story the story closed as if I quick tapped to skip the video. Also if anyone calls me I can't hear them talk, I'm not sure if they can hear me though. So far I tried updating my software which I have been avoiding for about a week, no solution. I tried clearing my entire cache, didn't fix it. I really really really don't want to restore my phone because I really hate doing that and having to deal with it. And so far Google hasnt been much help. Can anyone give any insight to what's happening here? Also, the phone is not rooted and no custom roms, stock.
Click to expand...
Click to collapse
Hello there! Welcome to XDA!
First register an XDA account (so you can ask in the proper forum)
then, you may ask for help here: (see below)
Verizon HTC One M8 Q&A, Help & Troubleshooting
Your device experts are located there....(You will have a much better chance of getting help there)
Also, here is the Main Verizon HTC One M8 Area just in case:
http://forum.xda-developers.com/verizon-htc-one-m8/help
Always Remember to use the Search...
Thank you! Hope this help!
I have gone through the list of all forums and also the FAQ in this forum and to me it seems that this is the right place. Please feel free to suggest or move this thread to some other forum if I made a mistake.
I am unable to play whatsapp voice messages on a Lenovo a 7700 android 6.0 device. I also tested on another Lenovo device which is a tablet 8.
In both cases, after pressing the play button, the content is played for approximately a second and then it stops playing. The user has to press the play button again and it will play the content for approximately another second again.
This started happening almost simultaneously about a month ago. I am assuming that there may be a whatsapp update that happen automatically on both of these devices. All I can find is that a whatsapp had recently changed the voice file format. But I am able to play with the new voice file format on both devices if I share the content to my email and then download and play it.
I have tried a variety of after researching various links on the Internet but have not been able to resolve the issue. Since the only thing that is common between the two mobile devices on which I tested this android 6.0 version, I'm wondering if there is any problem with that specific version.
Thanks for any inputs
I only way I could communicate with the outside world using a computer in device. So this is very important to me.
Thank you
Are you sure that your WhatsApp Messenger is the latest version, Version 2.17.422? If not, upgrade it and try again, please.
I upgraded to 2.17.427
Thank you for your response. I upgraded to the latest version of the reading your response. The earlier version was in the 300 series.
I'm still facing the same issue in both the devices.
Here is a query that may possibly at least provide some kind of a workaround.
There's whatsapp rely on an external player or does it have an internal player? Can I somehow configure it to use an external player? If so, then I can download a player specifically for that file format.
When I send the file as an attachment in email and then download the file and then play using Google play music, it works okay. The problem is that it is difficult for me to do all of these steps with the problem in my hands.
Even if there is some way where I can share this whatsapp message with the voice automatically to a player which can then play it, that will be good. However, on android, we are not given that choice. We can only share through email, Bluetooth and share it. If I can somehow configure whatsapp to share the messages to an audio player, that would also work.
Thanks for any inputs.
desimazdur said:
Thank you for your response. I upgraded to the latest version of the reading your response. The earlier version was in the 300 series.
I'm still facing the same issue in both the devices.
Here is a query that may possibly at least provide some kind of a workaround.
There's whatsapp rely on an external player or does it have an internal player? Can I somehow configure it to use an external player? If so, then I can download a player specifically for that file format.
When I send the file as an attachment in email and then download the file and then play using Google play music, it works okay. The problem is that it is difficult for me to do all of these steps with the problem in my hands.
Even if there is some way where I can share this whatsapp message with the voice automatically to a player which can then play it, that will be good. However, on android, we are not given that choice. We can only share through email, Bluetooth and share it. If I can somehow configure whatsapp to share the messages to an audio player, that would also work.
Thanks for any inputs.
Click to expand...
Click to collapse
Clear the cache of the WhatsApp and replay please
There is no cache available on whatsapp
Thank you for your response. I checked whatsapp but there is no cache setting available on whatsapp.
There is an option that tells you about the storage used for photo whatsapp and I deleted the storage for one particular contact and then tried sending a voice message through the same contact. It still does not work.
I have double checked the version. It is shown on the help/app info menu.
It is kind of surprising that I am the only one who seems to be having a problem and that too at multiple devices. I don't even own one of the devices which is Lenovo. However, it has been installed more than one year ago and has been working fine.
Please suggest if there is any way to troubleshoot this.
Is there any is kind of a whatsapp forum for bugs where people can report any of the problems that they find.
Thank you for your perseverance and continuing to respond on this thread. Highly appreciated.
desimazdur said:
Thank you for your response. I checked whatsapp but there is no cache setting available on whatsapp.
There is an option that tells you about the storage used for photo whatsapp and I deleted the storage for one particular contact and then tried sending a voice message through the same contact. It still does not work.
I have double checked the version. It is shown on the help/app info menu.
It is kind of surprising that I am the only one who seems to be having a problem and that too at multiple devices. I don't even own one of the devices which is Lenovo. However, it has been installed more than one year ago and has been working fine.
Please suggest if there is any way to troubleshoot this.
Is there any is kind of a whatsapp forum for bugs where people can report any of the problems that they find.
Thank you for your perseverance and continuing to respond on this thread. Highly appreciated.
Click to expand...
Click to collapse
You won't find it in WhatsApp
Go to settings (of the phone)
Then Apps / or Apps Manager then open WhatsApp
The press clear cache
-Hope- said:
You won't find it in WhatsApp
Go to settings (of the phone)
Then Apps / or Apps Manager then open WhatsApp
The press clear cache
Click to expand...
Click to collapse
Thank you for your response. I cleared the cache. It did not work. Ultimately, I uninstalled whatsapp. Then I reinstalled again (without rebooting the phone). Whatsapp was able to find messages from Google Drive and asked me if I wanted to restore them? In the hope to fix the issue, I wanted to do a completely new start so I did not restore the messages also.
It is still showing the problem. I'm really perplexed as to what can whatsapp remember after installation that the same problem is still being experienced. Is there something external to whatsapp that could because the problem?
desimazdur said:
Thank you for your response. I cleared the cache. It did not work. Ultimately, I uninstalled whatsapp. Then I reinstalled again (without rebooting the phone). Whatsapp was able to find messages from Google Drive and asked me if I wanted to restore them? In the hope to fix the issue, I wanted to do a completely new start so I did not restore the messages also.
It is still showing the problem. I'm really perplexed as to what can whatsapp remember after installation that the same problem is still being experienced. Is there something external to whatsapp that could because the problem?
Click to expand...
Click to collapse
are you on the latest version ??
So i have this problem in a while, I cant post instagram stories if it has gif in it, i also cant save it to my gallery. So i've tried to post gif on another device to see if its an account problem, but i can post stories with gif just fine with other device. I also read the review on Playstore and so many people have the same problem on S7 Oreo. Anyone can help? Thanks
Defys_Thatsme said:
So i have this problem in a while, I cant post instagram stories if it has gif in it, i also cant save it to my gallery. So i've tried to post gif on another device to see if its an account problem, but i can post stories with gif just fine with other device. I also read the review on Playstore and so many people have the same problem on S7 Oreo. Anyone can help? Thanks
Click to expand...
Click to collapse
I think it's instagram related problem, not phone's one
Defys_Thatsme said:
So i have this problem in a while, I cant post instagram stories if it has gif in it, i also cant save it to my gallery. So i've tried to post gif on another device to see if its an account problem, but i can post stories with gif just fine with other device. I also read the review on Playstore and so many people have the same problem on S7 Oreo. Anyone can help? Thanks
Click to expand...
Click to collapse
I have same problem on S7! It started about a week ago.
Jonny993 said:
I think it's instagram related problem, not phone's one
Click to expand...
Click to collapse
Then i hope instagram fix it soon bcs i've been searching for fix for weeks now lol
omppu said:
I have same problem on S7! It started about a week ago.
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Click to collapse
I know right, hope they'll fix it soon
Same problem here
I tried to uninstall the app but the problem persists.
Same here
Samsung galaxy s7 oreo
Same problem here, reset the phone to factory settings, start the phone only with instagram app, but always the same problem with the stories, no Gif's .
everything already tried
Same insta account on s9 or s6 will be o.k
anybody can help?
SOLVED!!!!
hi everyone ,
I already solved the problem I hope you'll also do that!
First of all you have the close all the power saving mode from settings. Than click right top setting button (three points vertically) advanced setting and close app power monitor.
That's all now you can post everthing on instagram with gifs
can't work for me...
I'm with an S7 with Oreo. Which device are you using?
no fix still @ SM-G935FD.
Me toe
I'm not the only one eh
savioregle said:
hi everyone ,
I already solved the problem I hope you'll also do that!
First of all you have the close all the power saving mode from settings. Than click right top setting button (three points vertically) advanced setting and close app power monitor.
That's all now you can post everthing on instagram with gifs
Click to expand...
Click to collapse
really ? do you use oreo ?
savioregle said:
hi everyone ,
I already solved the problem I hope you'll also do that!
First of all you have the close all the power saving mode from settings. Than click right top setting button (three points vertically) advanced setting and close app power monitor.
That's all now you can post everthing on instagram with gifs
Click to expand...
Click to collapse
I tried that but I still have the problem. Android 8.0.0.
Hi same problem . In the comunity web of samsung members lot of people afected i think all s7 with oreo we are waiting a long time for a fix but samsung blow customers off
Still
S7
same problem i have! i'm using S7 Oreo :crying:
can't be of much help guys..
just to report that on Android Nougat is working fine..
I think not only S7. I also use samsung j6 os oreo with 18.5:9 ratio screen and also got same problem.
Same here, I even used a rom port of a galaxy s8+ and the same error kept appearing.
Same here in A8
Hi to everyone. I will make short this expaining of my problem as much as its possible. So, open instagram and go in instagram story, than appears on down side so big black empty place. When post something, everything looks like its croped or zoomed in. Not in full original size. And when i switch accounts, go on second one and come back again on my main account, that black empty space is gone and finally my story appear in fully original size. And that stay only until im there in app. When i exit once than need again to switch accounts until black space remove. But because its anoying to do that everytime when i wish to add something on my story, i want to ask you guys does anyone of you have same problem like i have and does anyone have solution for solve this problem? I tried with reinstall app, restart phone, tried different versions(btw my current version is 179.0.0.26.132 bcs that is last perfect version for me and on newer version whole application is smaller and dont show on full size screen and that really pissed me off when looks like i look in old Sony Xperia z5), tried with change resolution but nothing help. You all guys can see clearly what is problem on video below. If anyone have any suggestion or know how to solve this anoying problem, please write below. Thanks
don_xxx8 said:
Hi to everyone. I will make short this expaining of my problem as much as its possible. So, open instagram and go in instagram story, than appears on down side so big black empty place. When post something, everything looks like its croped or zoomed in. Not in full original size. And when i switch accounts, go on second one and come back again on my main account, that black empty space is gone and finally my story appear in fully original size. And that stay only until im there in app. When i exit once than need again to switch accounts until black space remove. But because its anoying to do that everytime when i wish to add something on my story, i want to ask you guys does anyone of you have same problem like i have and does anyone have solution for solve this problem? I tried with reinstall app, restart phone, tried different versions(btw my current version is 179.0.0.26.132 bcs that is last perfect version for me and on newer version whole application is smaller and dont show on full size screen and that really pissed me off when looks like i look in old Sony Xperia z5), tried with change resolution but nothing help. You all guys can see clearly what is problem on video below. If anyone have any suggestion or know how to solve this anoying problem, please write below. Thanks
Click to expand...
Click to collapse
I'm not facing this problem, unfortunately I don't know the reason