SM998U1 does not recognize 5G band in France - General Questions and Answers

Hello, can an expert helping me. I have a sm-G998U1 s21 ultra I paid via Rakuten site.
My concern is that I am not able to get 5G signal, only LTE, knowing that my operator is FREE with 5G in France. My SIM card has no problem because when I install it on an other mobile phone I receive the 5G.
Questions to the expert:
- Is this s21 ultra model compatible with 5G European bands and if yes, how can I customize my phone to receive 5G?
- Taking into account that this model is an US phone, do you think it's possible that I change the firmware via ODIN by replacing the current version SM-G998U1 (US) by a SM-G998B (European) and will this solve my 5G problem?
Or this is impossible even with different firmware because it is due to the mobile hardware, the antenna is different on US models.
Thank you for your help.

Hello, exactly same story with rakuten and SM-G998U1 s21 ultra
No way to get 5G working in France (with Free mobile).
I contacted Samsung Customer service. They told me the product was for American market, so don't expect it to work outside the USA.
The seller says it is compatible but in fact it is not.
I talked with the seller and they tried to explain me that it was 5G even if it is written LTE in the connection icon...
I also tried the tool ForceLTE to restrict to use only 5G (and no LTE) and I never get connected. I show them the screenshot and they realised there was a real problem.

Hello,
I have the same problem in Spain. All work fine, but It can't connect using 5G...
Were you able to fix the problem by installing some firmware or ROM?

Related

LM-V500N Korean KT version in UK on Vodafone 5G

Hi, I'm using the LM-V500N Korean KT version in the UK on the VODAFONE network. Everything else appears to be working ok except for 5G.
It doesn't connect to the 5G service, only 3G and LTE showing.
Does anyone have any help or suggestions on what could be wrong?
My SIM and 5G coverage is fine as I can use my SIM in a Samsung Galaxy S10 5G and it works fine on 5G.
Currently only EE sells the V50 in the UK, so I was wondering if the V50 is only compatible with the EE 5G service in the UK?
Ok since nobody is able to help answer, my conclusion is that my V50 is 5G locked specifically to KT carrier in Korea.
Only 4G LTE is working fine in UK.
So I guess 5G won't work until I can reflash the phone to European firmware?
Could this unlock the 5G ?
Thanks
where did you get the phone and do you get volte or wificalling..also how loud the phone gets trough wired jack.thanks
ssd_ssd said:
Ok since nobody is able to help answer, my conclusion is that my V50 is 5G locked specifically to KT carrier in Korea.
Only 4G LTE is working fine in UK.
So I guess 5G won't work until I can reflash the phone to European firmware?
Could this unlock the 5G ?
Thanks
Click to expand...
Click to collapse
Yes, crossflashing is the key, but we don't have a working lgup right now. Let's hope we will.
just sound tested a lg v50 in uk today and is better than my htc 10 volume wise...i think i will go for korean version from wonda as its not worth paying EE 1800 over 2 years.SHOULD I PUSH THE BUY BUTTON OR NOT?
I'll recommend Korean version as it's camera has features like super steady mode which european I don't think it has. Also updates. Yes lg updates are very frequently on Korean. Sometimes twice a month.
In the meantime maybe we get working the 5G. Or maybe not.... For me 5g is not that important. The audio quality is. And the camera, it wasn't in the past, but now that I'm spoiled, it is.
dont really care either about 5g.....not worth price vs coverage...but audio is a MUST.Curious thing is that a month ago i listened to a v50 in an EE shop ,but today a different shop and the audio loudness was twice as the previous one.
ssd_ssd said:
Hi, I'm using the LM-V500N Korean KT version in the UK on the VODAFONE network. Everything else appears to be working ok except for 5G.
It doesn't connect to the 5G service, only 3G and LTE showing.
Does anyone have any help or suggestions on what could be wrong?
My SIM and 5G coverage is fine as I can use my SIM in a Samsung Galaxy S10 5G and it works fine on 5G.
Currently only EE sells the V50 in the UK, so I was wondering if the V50 is only compatible with the EE 5G service in the UK?
Click to expand...
Click to collapse
By the way the bank aplications work on korean version.Especially barclays aplication or any banks app?
Yes all my banking Apps work in the UK on my V50 Korean KT version. I've not had any issues.
I use Natwest, Virgin Money, Nationwide.
The only app that did not work properly was Sky Go, but this is also now fixed with the latest update I received 2 weeks ago. V500N11r
ssd_ssd said:
Yes all my banking Apps work in the UK on my V50 Korean KT version. I've not had any issues.
I use Natwest, Virgin Money, Nationwide.
The only app that did not work properly was Sky Go, but this is also now fixed with the latest update I received 2 weeks ago. V500N11r
Click to expand...
Click to collapse
Where did you bought your phone from?
I bought my V50 on ebay from Korean seller Funphone-International. The price was very good and converted to less than £370 Inc shipping.
I really want tbe 5G to work, so hoping for cross-flash soon as possible.
ssd_ssd said:
I bought my V50 on ebay from Korean seller Funphone-International. The price was very good and converted to less than £370 Inc shipping.
I really want tbe 5G to work, so hoping for cross-flash soon as possible.
Click to expand...
Click to collapse
Hello, I've emailed KT Mobile Service because I was curious if the V500N KT version, which I own too, really locks 5G in a way in their phones and here is their answer:
My question: How can I use the 5G network in my country, Portugal, with my network (NOS). Is it possible, do you have to unlock the 5G network?
-Answer: Originally LG V50 is unlocked also KT doesn't have Carrier lock.
If your provider has 5G service you can use 5G but if they don't, you can not use it.
To check your service, you need to contact LG or your mobile provider.
I don't know why you can't use 5G in your network, but it's not because of KT network.
most of the countries require to have the 5g phones registered to their network and also you need a 5g plan.
Thanks for helping.
I'm on Vodafone Network with 5G service enabled, but the V50 still doesn't work on 5G service. A really mystery.
I've put my SIM card into a different Samsung 5G phone and it works with 5G service showing, so my SIM is ok.
Hi, I have done some more investigations and I used the hidden service menu 5457#*500# to check which radio bands my v500n was using.
Under the Multi Band Selection menu I can see all the LTE bands up to B41 listed and selected, however there is no B78 band in the list.
Does that mean my v500n does not support B78 band which I think is the Vodafone 5G band in the UK?
Can anyone else check their service menu and confirm if B78 band is present?
Thanks
korean is 5g locked ....was confirmed on telegram group
Ok thanks
Is that the reason why LTE band B78 is not appearing in the menu list?
Previous answer from Danix004 is saying 5G is not locked and confirmed by email from KT.
-Answer: Originally LG V50 is unlocked also KT doesn't have Carrier lock
If 5G is truely locked then did anyone on Telegram know how to unlock 5G on the Korean KT version?
Thanks
cant be done until root is possible
Ok I received the official Android 10 update yesterday and my phone is now at version V500N20b
Working really smooth with all the new features.
But still no 5G.
septicoo1977 said:
cant be done until root is possible
Click to expand...
Click to collapse
can such problems be fixed by software? I thought you will need hardware for that; not sure how this work.
I remember there are certain china phones dont work with vodafone B20 4g band.

Question [Solved] Unlock 5G on Korean model SM-S908N in UK

Hello everyone, so I got the Korean version of S22 Ultra, and I cannot enable 5G here in the UK, but the N78 band is supported by the Korean version S22 Ultra, and all the carriers in the UK are using N78 (I have tried both O2 and Three, and I cannot enable 5G on either of them).
I then saw this post [Philippines]SM-N9860 TGY/BRI/CHC Snapdragon Users|5G Reception Fix, and I've tried to enter the secret code *#0808#, but the phone does not react to it, so I guess something strange is going on. Also, I've tried this method, which is not working, too.
Oh, and I just want to mention that the S21 Ultra I brought in China can enable 5G on Three's network, but not on O2. This is just confusing. Could anyone help me to enable 5G on this model? Thanks.
Have you tried on of those Android apps that check your network speed connection? it might just be that you're getting 5G speed but the icon is not showing due to your CSC.
daLareid said:
Have you tried on of those Android apps that check your network speed connection? it might just be that you're getting 5G speed but the icon is not showing due to your CSC.
Click to expand...
Click to collapse
Hi, thanks for the reply. No, I don't think so, because the download speed is significantly lower (500m vs 10-50m), as well as the latency. Also, "SIM card status" in the setting showed that the "Mobile data network type" is "LTE" instead of "NR NSA" (or SA, but there's no SA in UK as far as I know).
And even 4G (LTE) signal is weaker on the newer S22 Ultra model, does this have something to do with the frequency band as well?
5S5dFeC said:
Hi, thanks for the reply. No, I don't think so, because the download speed is significantly lower (500m vs 10-50m), as well as the latency. Also, "SIM card status" in the setting showed that the "Mobile data network type" is "LTE" instead of "NR NSA" (or SA, but there's no SA in UK as far as I know).
Click to expand...
Click to collapse
Did you try that method listed in the guide with the Google phone dialer?
Also this might seem dumb but in Mobile Networks, is Network mode set to 5g?
daLareid said:
Did you try that method listed in the guide with the Google phone dialer?
Also this might seem dumb but in Mobile Networks, is Network mode set to 5g?
Click to expand...
Click to collapse
Yes, I've tried both methods for One UI 3.0 and 4.0, and the secret code is just not working. I suspect that Samsung either changed the code or prevented it from running on the Korean model (since I saw one website claimed that those secret codes do work on S22 Ultra). And yes, 5G is enabled in the "Network mode" setting.
5S5dFeC said:
Yes, I've tried both methods for One UI 3.0 and 4.0, and the secret code is just not working. I suspect that Samsung either changed the code or prevented it from running on the Korean model (since I saw one website claimed that those secret codes do work on S22 Ultra). And yes, 5G is enabled in the "Network mode" setting.
Click to expand...
Click to collapse
Only thing left I think of suggesting is maybe flashing a different CSC (a compatible one) to see if it works.
OTA and Non-OTA Firmware for S22 Ultra SM-S908U and S22 Ultra SM-S908U1 Versions
See Post #2 and #3 for the Links to the Firmware All of the firmware posted here can be flashed on any U or U1 Device. Each of the firmware's are NOT carrier dependent and only has carrier labels listed in order to have an idea if you might get...
forum.xda-developers.com
daLareid said:
Only thing left I think of suggesting is maybe flashing a different CSC (a compatible one) to see if it works.
OTA and Non-OTA Firmware for S22 Ultra SM-S908U and S22 Ultra SM-S908U1 Versions
See Post #2 and #3 for the Links to the Firmware All of the firmware posted here can be flashed on any U or U1 Device. Each of the firmware's are NOT carrier dependent and only has carrier labels listed in order to have an idea if you might get...
forum.xda-developers.com
Click to expand...
Click to collapse
Thanks, I will look it up, but I hope/think there will be an easier method out there that are less risky than flashing CSC. Have a great day!
5S5dFeC said:
Thanks, I will look it up, but I hope/think there will be an easier method out there that are less risky than flashing CSC. Have a great day!
Click to expand...
Click to collapse
Yeah sorry it's not working out so far. But imo your best bet will be to back up your phone and change csc, though you can change CSC without losing data by not flashing the Home_CSC file I think. Great day! hope you fix it.
5S5dFeC said:
Hello everyone, so I got the Korean version of S22 Ultra, and I cannot enable 5G here in the UK, but the N78 band is supported by the Korean version S22 Ultra, and all the carriers in the UK are using N78 (I have tried both O2 and Three, and I cannot enable 5G on either of them).
I then saw this post [Philippines]SM-N9860 TGY/BRI/CHC Snapdragon Users|5G Reception Fix, and I've tried to enter the secret code *#0808#, but the phone does not react to it, so I guess something strange is going on. Also, I've tried this method, which is not working, too.
Oh, and I just want to mention that the S21 Ultra I brought in China can enable 5G on Three's network, but not on O2. This is just confusing. Could anyone help me to enable 5G on this model? Thanks.
Click to expand...
Click to collapse
I'm in UK and after years away from xda,I've come here as a last resort,my 5g doesn't work also,when selecting network to 5g/4g,I get no signal,1 bar if I'm lucky,calls don't come through,then WiFi calling kicks in,so at the min,my temporary solution is the network is set to 3g/2g,I tried your mentioned code,screenshot shows what I get
Ok folks, here's what I found yesterday. Using the app called "Cellular-z", it appears that both my Korean version S22U and Chinese version S21U support 5G in the UK, sort of.
But they do not support N78 (or there's no N78 coverage/ the wall is too thick in my home etc), the only 5G NR bands they support is N1 (and N3? Although it feels more like an LTE+ band).
When switching on 5G in the control panel, both phones are using the 5G network, however, only the Chinese version phone shows the 5G icon. The Korean version does not. But the speed is significantly faster on both phone when 5G are enabled. It boosts from 50Mbps to 450-500Mbps in my home (But the latency is similar whether 5G is enabled, maybe because it's not using N78 or the wall is too thick).
I suspect the Korean version S22U only think N78 is the ''true 5G''.
5S5dFeC said:
Ok folks, here's what I found yesterday. Using the app called "Cellular-z", it appears that both my Korean version S22U and Chinese version S21U support 5G in the UK, sort of.
But they do not support N78 (or there's no N78 coverage/ the wall is too thick in my home etc), the only 5G NR bands they support is N1 (and N3? Although it feels more like an LTE+ band).
When switching on 5G in the control panel, both phones are using the 5G network, however, only the Chinese version phone shows the 5G icon. The Korean version does not. But the speed is significantly faster on both phone when 5G are enabled. It boosts from 50Mbps to 450-500Mbps in my home (But the latency is similar whether 5G is enabled, maybe because it's not using N78 or the wall is too thick).
I suspect the Korean version S22U only think N78 is the ''true 5G''.
Click to expand...
Click to collapse
Do they run at same speed? I have same issue here in mx, i have the us version (sm-s908u1) that apparently does not support the n78
edeleon said:
Do they run at same speed? I have same issue here in mx, i have the us version (sm-s908u1) that apparently does not support the n78
Click to expand...
Click to collapse
Yes, they both have a download speed ~450Mbps, and latency ~25ms, which is what you expected from N1. N78 is not supported by both versions (or there is no coverage in my area, which I highly doubt that).
No issues using EE in UK. This pictures are from EH16 Edinburgh UK.
5G reception as good as on other 5G phones, didn't do any tricks or hacks, just works out of the box.
edeleon said:
Do they run at same speed? I have same issue here in mx, i have the us version (sm-s908u1) that apparently does not support the n78
Click to expand...
Click to collapse
Same issue also in Mx have you found a solution?
edeleon said:
Do they run at same speed? I have same issue here in mx, i have the us version (sm-s908u1) that apparently does not support the n78
Click to expand...
Click to collapse
Same issue, I hope someone can solve this.
did someone found a solution to this? same issue with us version U U1. 5G doesn't appear. also tried to flash firmware with bootloader 2 (AVDC) but no luck. Google dialer method wont workanymore on oneui 4.0 i think.
I have this same issue with my s21+ SM-G996N, supposedly supports n78 bands (5G) but is stuck on LTE+ everywhere I go.
What carrier would I have to move to in order for 5g to work? Would it work with EE sims?
ultrajapa said:
No issues using EE in UK. This pictures are from EH16 Edinburgh UK.
5G reception as good as on other 5G phones, didn't do any tricks or hacks, just works out of the box.
View attachment 5624325 View attachment 5624331
Click to expand...
Click to collapse
Same issue but I dont get 5g, is EE the solution? I'm using VOXI rn

Question Importing Unlocked S22 Ultra from USA to India, Europe, Asia

I have ordered the S22 Ultra from the US and hoping to use it in India. Can anyone confirm if the USA Unlocked S22 Ultra will work on Indian SIM Carriers? I have also read that Samsung Pay and Samsung Pass stopped working under such situations in last year's S21 Ultra. If anybody has any insight on this topic and solutions for it, please post them on this thread.
For curiosity may I ask reason to import from USA when this time India have Snapdragon already.
dr.ketan said:
For curiosity may I ask reason to import from USA when this time India have Snapdragon already.
Click to expand...
Click to collapse
Basically through a friend of mine, i was able to order the Tab S8 Ultra 256gb with Keyboard and S22 Ultra 256gb (unlocked) for $1900, whereas the same would cost $3000 in India.
The samsung s22 ultrabought from usa works on airtel Sim in India. But I am not sure about jio Sim.
BUT THE CALL RECORDING FEATURE DOESNT WORK ON USA MODELS.
The usa models have an extra bandwidth chip installed on the right side corner of phone. That helps the device to work and have better network in low network areas like basement etc.
I personally checked this on iPhone 12 same models with same network jio one usa version and other Indian version. The usa version model was able to receive and make calls buy Indian model couldn't make and receive calls.
drgaurav7 said:
The samsung s22 ultrabought from usa works on airtel Sim in India. But I am not sure about jio Sim.
BUT THE CALL RECORDING FEATURE DOESNT WORK ON USA MODELS.
The usa models have an extra bandwidth chip installed on the right side corner of phone. That helps the device to work and have better network in low network areas like basement etc.
I personally checked this on iPhone 12 same models with same network jio one usa version and other Indian version. The usa version model was able to receive and make calls buy Indian model couldn't make and receive calls.
Click to expand...
Click to collapse
That’s the mmwave antenna not a extra bandwidth chip right?
drgaurav7 said:
The samsung s22 ultrabought from usa works on airtel Sim in India. But I am not sure about jio Sim.
BUT THE CALL RECORDING FEATURE DOESNT WORK ON USA MODELS.
The usa models have an extra bandwidth chip installed on the right side corner of phone. That helps the device to work and have better network in low network areas like basement etc.
I personally checked this on iPhone 12 same models with same network jio one usa version and other Indian version. The usa version model was able to receive and make calls buy Indian model couldn't make and receive calls.
Click to expand...
Click to collapse
Hi,
does 4G+ work? If that doesn't work it won't support NSA 5G too
From0toHero said:
That’s the mmwave antenna not a extra bandwidth chip right?
Click to expand...
Click to collapse
Yes, you're right, that isn't a chip; it's an mmWave antenna that enables support for 5G frequencies well beyond the 6GHz range. Besides the US, few/no countries I know of have deployed or even planned on deploying these ultra-high frequency bands, so this antenna is practically useless outside the USA.

Note 10 5G Korean Import (SM-N971N) - No 5G connection in UK

Anyone able to get 5G on their phone? Not sure what the problem is. Have tried switching CSC but no success. Is the antenna locked to Korean carriers only?
I'am also having the same problem but here in the philippines. I would like to get more information as to why I can't recieve 5G connectivity even though I'm in a 5G accessible are and have a 5G capable sim.

Question 5G not working in Kuwait

I just bought Galaxy S22 Ultra from Samsung US website unlocked, then my work moved me to Kuwait. I purchased a 5G sim card but was never able to connect at 5G speed (my carrier is Ooredoo).
I went back to the store the the sales person took my sim card and placed it in an iPhone and the 5G worked perfectly with a speed of 750.
I called Samsung and they told me that because you have a US version, it should only works 5G in the states.
Any suggestions please on what to do?
Please note that I already checked all basic settings like selecting the 5G network and checked the APN settings for Ooredoo.
Sounds like the bands aren't compatible. What 5G bands is ooredoo using?
This is what I found
Ooredoo Kuwait
Company Overview Ooredoo in Kuwait, formerly known as Wataniya Telecom, is the second largest mobile carrier in the country, and a member of the Qatari-owned Ooredoo Group. Commercially launched in December 1999, the company provides mobile, broadband internet and corporate managed services...
halberdbastion.com
They use a different band than the s22 us unlocked has. I'm there too and no luck with 5g. Worked on an ipad though
ErickF said:
They use a different band than the s22 us unlocked has. I'm there too and no luck with 5g. Worked on an ipad though
Click to expand...
Click to collapse
The thing is a company like Apple makes only one version of each model that works everywhere in the world but here Samsung make many varieties of the same model that region specific... Unbelievable. I will no longer buy Samsung and will switch back to iPhone.
ElmoScarletMacaw said:
The thing is a company like Apple makes only one version of each model that works everywhere in the world but here Samsung make many varieties of the same model that region specific... Unbelievable. I will no longer buy Samsung and will switch back to iPhone.
Click to expand...
Click to collapse
Just make sure not to buy one in kuwait. They don't have the mmwave bands for the us. So apple does make different models for different markets too. This year just happened to have the 13 series with most bands(not all)
ErickF said:
Just make sure not to buy one in kuwait. They don't have the mmwave bands for the us. So apple does make different models for different markets too. This year just happened to have the 13 series with most bands(not all)
Click to expand...
Click to collapse
Oh really! I will wait for the 14 pro max anyway and will make sure it will work in both regions before I buy it. Thanks for your reply Erick.
ElmoScarletMacaw said:
Oh really! I will wait for the 14 pro max anyway and will make sure it will work in both regions before I buy it. Thanks for your reply Erick.
Click to expand...
Click to collapse
incase you still have the phone. i just tried the tutorial on unlocking all 5g bands and it works with 5g here in kuwait. just in case you havent tried it
There are two working solutions for S22 Ultra US models at this forum:
How to Enable All Bands Through Service Menu on US/CA S22 series (including Sub-6 and mmWave)
What is this? This is a guide on how to enable all LTE and 5G bands on the US or Canadian S22 series phones by going through the service menu. This guide is mostly based on this S20U guide by mellojosh, but has been adapted for the S22U phone...
forum.xda-developers.com
Enable & Select Bands thru Dialer (S22 Fam) /CSC CHANGE (S22 & MORE)
***Tested on S908U & S908U1*** But not limited, to those specific models. S22 Family should also be compatible as well...as the NEW FOLD 4. Thanks @Abaddon BAND SELECTION: To ENABLE all bands, please do the following: (See pictures attached...
forum.xda-developers.com
Process is relatively easy, and after completing either of those two above, phone ends up with all 4G and 5G bands available

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