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I bought a Fuze at no commitment today, and after I left the store, I noticed that the sales rep took off my MEdia Max 200 Bundle and replaced it with a PDA Plan. I had asked him not to touch my account.
So how can I get the MEdia Max bundle back? I have been poking around online in my account and can't seem to find a way. Any help would be appreciated.
have u tried puttin your sim in another phone ..changingit to the medis max online and then switching the sim back into the fuze??..idk ..jus a thought
Try to convince them that you're using an old phone again...otherwise I don't think you can get it back. Talked to one of the sales people today and he said they're really cracking down on that lately. I still have Media Max, so we'll se how long it lasts.
*Decided to check my phone before bed and I can't get a data connection any more...the salesman said they were actively blocking medianet data plans on these phones, looks like he may have been right.
Bummer. My old phone is a Tilt, and before that an 8525.
Manage your account online?
1) Go to https://www.wireless.att.com/olam/dashboardAction.olamexecute
2) Change device to something like the Shine or Vu
3) Change data plan to MediaNet Unlimited/Max
Doesn't require calling or otherwise lying to a person over the phone.
I can't say/promise this will work with the Fuze -- but it did with the Tilt.
I personally like AT&T's service, so I'm glad to pay an extra $10/month for internet service. YMMV so I respect others decision to pay less if the service isn't working well for you.
BBM-Lee said:
Manage your account online?
1) Go to https://www.wireless.att.com/olam/dashboardAction.olamexecute
2) Change device to something like the Shine or Vu
3) Change data plan to MediaNet Unlimited/Max
Doesn't require calling or otherwise lying to a person over the phone.
I can't say/promise this will work with the Fuze -- but it did with the Tilt.
I personally like AT&T's service, so I'm glad to pay an extra $10/month for internet service. YMMV so I respect others decision to pay less if the service isn't working well for you.
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I just checked this in my account options and switched my phone from the Tilt to a Samsung A117, but the MediaMax bundles/options aren't available. It still only lists PDA plans, with a minimum add-on of $30/month for unlimited data and $35/month minimum if you're looking for a bundled text option (200 message). Things aren't looking good if they do a check on my features when I upgrade to the Fuze. Has anybody else had their MediaMax taken away/replaced who switched to a Fuze?
This is odd but a nice surprise...after my data stopped working altogether last night I checked it again this afternoon when I had time and noticed it was back working again. I checked my account online and it still has MediaMax, so I'm not sure what my issue was.
If you have an old phone that is supposed to be on Media Max like SMT5600, put the SIM in that phone, make a call, and also open up a webpage.
Now try to go online account and see if you can change the dataplan.
If not call customer care and tell them you have decided to return the Fuze and are now back on your old phone and would like MediaMax put back on the way it was before.
That's what I did and it worked for me
If you all do actually change your pda data to media net. you WILL NOT recieve your rebate, for those that have already done it, kiss that rebate goodbye. For those who have not, wait till you get your rebate then do the sim swap data change.
georgi55 said:
If you have an old phone that is supposed to be on Media Max like SMT5600, put the SIM in that phone, make a call, and also open up a webpage.
Now try to go online account and see if you can change the dataplan.
If not call customer care and tell them you have decided to return the Fuze and are now back on your old phone and would like MediaMax put back on the way it was before.
That's what I did and it worked for me
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There not stupid, you have a 30 day return policy, cust care can see when you got it (its updated on your account) and if you have returned it, by the date of contract.
The same exact thing happened to me at the store. The rep. told me he was "leaving my account exactly as it is" and when I got home, I had no data plan attached. I angrily called care and demanded my Media Max plan back and was able to get it back but noticed the next day that my data plan seemed to be bottlenecked. In the course of calling tech support for help, they saw that I was using the FUZE, told me that I needed to change my plan for it to work, and then changed it. Low and behold, my FUZE is working as planned.
I may or may not try to switch back at some point to the MediaMax plan since I do have an old 3G handset lying around.
For those of you who are going to attempt to add an older phone IMEI to your account, make sure that your device is 3G capable or your account won't get the "UMTS Attach" feature which automatically gets added when you add a 3G IMEI.
i have a few different old phones lieing around and everytime i put my SIM card in one of those phones and visit the ATT website my device is automatically updated. However, i still can't enable media net. Does media net only work for the phones listed on the ATT site for media net?
Why is MediaMAX more desirable than the PDA + 200 text plan? Aren't both unlimited data and 200 text for $35 a month?
MediaMax is $20/month
You can get MediaMax with unlimited data and text for $35/month whereas the same with the PDA plan is $50/month
KD8DNS said:
If you all do actually change your pda data to media net. you WILL NOT recieve your rebate, for those that have already done it, kiss that rebate goodbye. For those who have not, wait till you get your rebate then do the sim swap data change.
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So basically what you are saying is, if your Media Max plan is taken away (and I do have one, using it on my current Treo 680 happily) when you begin using the Fuze you just have to suck up the fees for the high PDA data plan until you get your rebate back months later, then at that point stick the sim in another phone and try to switch it back?
Call me crazy, but I have a feeling that AT&T has implemented certain tracking features with this phone that were never present before, such as limiting internet access and being able to fully track usage and data plan automatically with this phone.
Reasoning:
1. I logged into my account online and where I usually see the feature "UMTS Attach", it was replaced with "Tracking Feature UMTS" from the date that I got the FUZE.
2. When I switched back to MediaMax instead of the PDA Personal Plan, my internet worked flawlessly until later on that day when I was getting bottlenecked speeds of 25 kbps max until I called care and re-added the PDA Personal plan.
3. HSDPA disabled by default and the normal reg. changes which would stick no longer function properly.
4. MUCH tighter feature control on this handset than on any handset prior to it: GPS doesn't even work until you download AT&T Navigator, TF3D is completely contstricted by AT&T customizations, Opera comes with AT&T proxies hidden buried in settings etc.
Overall, I think that AT&T has worked very closely with HTC on this phone in particular to reel in advanced users in an attempt to keep them in their walled garden.
Thoughts?
Godrockdj said:
So basically what you are saying is, if your Media Max plan is taken away (and I do have one, using it on my current Treo 680 happily) when you begin using the Fuze you just have to suck up the fees for the high PDA data plan until you get your rebate back months later, then at that point stick the sim in another phone and try to switch it back?
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What im saying is when you upgrade to ANY PDA, the condition of getting your rebate is the correct feature. I.E. Pda Personal. When the rebate department check's to make sure its still active and the rate hasn't changed as well as the feature then your rebate is processed. If any of the required criteria has changed you will get a postcard saying DENIED. You really need to read the conditions of the rebate witch is stated on the rebate itself.
As far as the Rep changing the feature, this is a gray area. The upgrade of activation WILL NOT allow you to proceed unless the PDA personal feature is added. So in case of upgrade this is why most of you are seeing media net taken off. The rep is required to tell you if a feature is going to be changed, however when it is changed the WSA (wireless service agreement) you sign before leaving states changes made. Calling and griping will get you no were, due to the fact it is impossible to change back to media net if there is a PDA tagged to the account.
So you have a option, keep the PDA personal feature (it works better than media net anyway) Or don't get a PDA. However, when you go do your upgrade, new line, add on whatever. Make sure you know what you are getting. You would not get a credit card without knowing the intrest rate first would you?
You can do the SIM swap trick but wait till you get the rebate.
As far as the feature tracking and control on the phone itself. For the love of god FLASH A ROM. Most senior members and ROM cookers that have ripped the stock rom apart have a general idea why im saying this. FLASH FLASH and FLASH some more. AT&T really did a number on this rom!!!!
iboj007 said:
Call me crazy, but I have a feeling that AT&T has implemented certain tracking features with this phone that were never present before, such as limiting internet access and being able to fully track usage and data plan automatically with this phone.
4. MUCH tighter feature control on this handset than on any handset prior to it: GPS doesn't even work until you download AT&T Navigator, TF3D is completely contstricted by AT&T customizations, Opera comes with AT&T proxies hidden buried in settings etc.
Thoughts?
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My GPS worked fine out of the box, as well as others who have done reviews.
I can help you!
pmcall said:
I bought a Fuze at no commitment today, and after I left the store, I noticed that the sales rep took off my MEdia Max 200 Bundle and replaced it with a PDA Plan. I had asked him not to touch my account.
So how can I get the MEdia Max bundle back? I have been poking around online in my account and can't seem to find a way. Any help would be appreciated.
Click to expand...
Click to collapse
I am a store manager for an AT&T authorized retailer (private owned). PM me you email address and i will contact you there and i will switch everything over for you.
hi everyone , i getting my unlocked g1 tomorrow .i want to know i have a trac phone sim card and have internet on that phone will it work to get me threw the setup screen for gmail account ?i have a gmail account already.thanks
I don't believe so... Tracfone's network keeps tabs on subscriber IMEI's to prevent people from using unlocked phones. Even if you were to get past that, you probably wouldn't be able to access any of the data functionality making the device worthless.
If I were you, I would sign up under T-Mobile's FlexPay option and just go month-to-month sans contract and you can cancel/resubscribe as you please. I don't even think you need to give out a Social Security number. If you absolutely must have prepaid service, pick up an at&t SIM ($1-5 on eBay) and activate it on a GoPhone plan, but you will be paying $.01/kb for EDGE data which your phone is using constantly
thankyou for the info. i have already planed to get a account, just trying to get around the reg screen so i could see the functions of it, when i get it . well i will have to wait till pay day to get it set up .thankyou for your info.
Hey guys, I need to cancel my data plan on my account with AT&T, and the rep told me b/c it's a smart phone it requires a data plan with it.
I installed that one program that disables network connections so no data is transferred at all, but I'd still be paying the $30/month.
Does anyone know of a program to blind the IDMI or w/e number so that AT&T doesn't know what phone I'm using? I mean, yea I can just put my SIM in another phone and use that and cancel the plan just fine. I'd LIKE to continue using the fuze as a normal phone b/c it has wifi and is an all-around better phone than say a moto razor. This way I can call from a razor, cancel the plan, and put the SIM back in the Fuze and according to my account online it won't know I've switched back to the Fuze.
Ideas? Thanks.
tell the rep that he/she is a liar and a jerk. You can remove your dataplan. the only phone out there that requires you to have a dataplan is the iphone. get yourself a rep that actually knows what they're talking about.
Last time they told my gf that her only option for txt mssging is to pay for the unlimited and i kept telling her you can get 200 for $5 and the rep says no, I told her to get another rep and that rep set it up for her.
You actually do need a data plan for any smartphone, if you upgrade to another smart phone theres no way to get out of paying $30 for data
Broman400 said:
You actually do need a data plan for any smartphone, if you upgrade to another smart phone theres no way to get out of paying $30 for data
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I have to agree with mputtr. Keep trying until you get a rep that will do it for you. By the way, I've upgraded twice over the past 3 1/2 years with ATT smartphones, and I was never required to get a data plan. I still don't have one to this day.
LBCta said:
I have to agree with mputtr. Keep trying until you get a rep that will do it for you. By the way, I've upgraded twice over the past 3 1/2 years with ATT smartphones, and I was never required to get a data plan. I still don't have one to this day.
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mputtr said:
tell the rep that he/she is a liar and a jerk. You can remove your dataplan. the only phone out there that requires you to have a dataplan is the iphone. get yourself a rep that actually knows what they're talking about.
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Not true anymore, since September 6, it's now AT&T policy that every smartphone requires the $30 data plan, not just the iphone (BBs included). The only way to get out of this is if you had a smartphone BEFORE that date and either didn't have a data plan or had a cheaper one and therefore you're grandfathered in. You could try to find a rep to do it for you, and even in the rare case you do find one, once AT&T matches your IMEI, they're gonna put the data plan back on and possibly charge you for trying to circumvent the policy.
rccola159 said:
Not true anymore, since September 6, it's now AT&T policy that every smartphone requires the $30 data plan, not just the iphone (BBs included). The only way to get out of this is if you had a smartphone BEFORE that date and either didn't have a data plan or had a cheaper one and therefore you're grandfathered in. You could try to find a rep to do it for you, and even in the rare case you do find one, once AT&T matches your IMEI, they're gonna put the data plan back on and possibly charge you for trying to circumvent the policy.
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He's right. Though, how long do you think it will take for them to match up the IMEI's? Because I've switched my SIM through several Winmo phones (shh, off the record) and never been asked about it.
I'm hoping AT&T will be lazy because I really don't like this idea
Jaxbot said:
He's right. Though, how long do you think it will take for them to match up the IMEI's? Because I've switched my SIM through several Winmo phones (shh, off the record) and never been asked about it.
I'm hoping AT&T will be lazy because I really don't like this idea
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Yeah, it's either hit or miss I guess. At times my Fuze will go unnoticed after using a dumbphone, and then all of a sudden it will show up in OLAM, but I've had the Medianet plan on the Fuze forever, so no worries
But from what I hear AT&T is more aggressive in searching for people, so all I can say is good luck!
I've got three phones on family data & family texting... $60 total for all three. Fuze, BJII and Samsung Eternity. I want to upgrade fuze to Tilt2 & BJII to better smartphone, but I don't want to get jacked by AT&T forcing a move to data plans. Anyone know if you can switch back thought the website once you've signed up for data plan?
I've had a Tilt forever. I need to uprade, hopefully to a HTC Pure, however already having a family plan with 5 phones, I don't need or want a data plan o top of that expense. Is there a way of using an unlocked phone to avoid the ATT Nazis? Thanks for any help. Hoping that I won't have to go back to an iPaq Pocket PC.
the only real way of doing it is after upgrading the phone wait a month or so while paying for data then put the sim in a old razr or something and go online change your IMEI and then call and say u lost the new one and have them take data off.
then just swap sims later and hope they dont notice
Here's a quick fix that always works: (I've done this many, many times)
1. Get yourself a dumbphone, i.e. non-winmo/BB/iPhone devices like those Nokia's or SE's
2. Get the IMEI# of the dumbphone ready because the rep would want to register that with your account.
3. Call the rep from the dumbphone, and tell him/her that you're NOT gonna use your smartphone anymore and that you would want the data plan to be removed.
OR
This would also be the chance for you to downgrade your data plan to the cheaper $15/mo MediaNET, most dumbphones will be eligible for that.
4. Hang up and put back the SIM card into the smartphone again, voila.
The trick is to NEVER call the rep from the smartphone as they're able to detect your IMEI from the network.
Good luck.
Looking for an android phone to use on ATT that does not require a data plan.
Until recently i was using the HTC Amaze 4g ( a Tmobile phone) on ATT. For a few months i had no data, no problem. Then i started using the gps a bit, so i got the data, but it was data unlimited for $10/month since the phone was unidentified. That lasted for 3 months or so, then i got the dreadful text saying i need to add data to my line cause its a smartphone.. I then read online, that the Original Nexus, not the 4, was unidentified by AT&T, and that it could be used without data. So i got that, but within 12hrs was forced onto a data plan.
NOW, i am looking for any help or advice on finding a smartphone, preferably android, to use on ATT without data. I almost always have wifi, and really just cant pay $30 extra a month for data that i wont use.
Want a phone that i can check my gmail on, gchat, and have my calendar and music handy, without having multiple devices...
I know this has been discussed in the past, but the threads i came across are outdated, and with new policies and new phones, i was hoping for an update.
Thank you in advance for any help.
I considered putting a pre-paid SIM for minutes in my smartphone - but that would really be NO DATA.
You could probably pretty easily do that - it would just be no data at all.
They might not let you do it on a contract on ATT. T-Mobile doesn't care if you're on a pre-paid plan, but it would depend on if they had good coverage in your area (I am on the $30/mo plan 100min/unlimited text/5Gb data - they have one that focuses on minutes, too). There are also other pre-paid services that use various towers that offer competitive prices.
I guess it really depends on what you need from the service.
Pop your sim into a dumb phone, call them and tell them you want a data block, after they do their thing put the sim back into the smartphone. I've had it like that for 2 years, then I got data, and after a month I had to bock it again, so I put the sim into a dumb phone again and called them to put a block. It always works.
jaszek said:
Pop your sim into a dumb phone, call them and tell them you want a data block, after they do their thing put the sim back into the smartphone. I've had it like that for 2 years, then I got data, and after a month I had to bock it again, so I put the sim into a dumb phone again and called them to put a block. It always works.
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Thats what ive done... but within a day or two, the data plan gets forced back on again... I even tried blocking data on the line, not using any at all, just wifi, and still they force it on. The rep says that the system scans for smartphones, and when it detects one it auto adds the data on.
atat sucks
cant do **** with **** t
faraband said:
Thats what ive done... but within a day or two, the data plan gets forced back on again... I even tried blocking data on the line, not using any at all, just wifi, and still they force it on. The rep says that the system scans for smartphones, and when it detects one it auto adds the data on.
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Weird. Did you tell them to put a data block specifically? Did you give them your IMEI? Also, is the phone you're using an AT&T phone? I had my data blocked while going through 6 different smartphones, in a mix of windows mobile and Android. But non of them were AT&T branded.
Edit. Just reread the OP. All my phones were international except my G2 which was T-Mobile branded. And try to work with them over live chat. It's what I used and it always worked.
My last device with AT&T was an LG Thrive ( P506 ). I had no issues using it with AT&T and no data plan. Bear in mind that the P506 is a bottom end Android device. I was on the $25 month prepaid package for well over a year. In fact, I switched to Simple Mobile, only about 4 months ago.
shinobisoft said:
My last device with AT&T was an LG Thrive ( P506 ). I had no issues using it with AT&T and no data plan. Bear in mind that the P506 is a bottom end Android device. I was on the $25 month prepaid package for well over a year. In fact, I switched to Simple Mobile, only about 4 months ago.
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Prepaid works differently in this type of situation
jaszek said:
Prepaid works differently in this type of situation
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That may be. OP asked for suggestions, thats what I gave. OP didnt specify prepaid or contract.
+1 for pre-paid. Gave my mom my old phone on a month to month contract. took them 4-5 months to actually detect her using the phone but they get pretty butt mad about it and start charging her some rediculous data plan.
Up until yesterday I was receiving 4G signal in my entire town, inside and outside of buildings, but now it refuses to even try to connect at 4G. I thought maybe I had screwed up the radio partition when I flashed a new ROM, so I went back to stock recovery and stock ROM and did a factory reset and that didn't help. I called customer service and they, of course, have no idea what's going on. They've opened a network ticket to try and figure it out. But here's the kicker... I put a deactivated account, former post-paid SIM in my phone and it went straight to full 4G... I thought maybe my SIM was fried so I went to the local Verizon retailer and bought another one for $10... and I still only get 3G with my prepaid account.
This sounds clearly like a provisioning issue with my account, but they're not being very helpful on the phone. I asked the rep to remove the provisionings for 4G and then put them back on there but she kept making excuses on why she couldn't/shouldn't do it...
Anyone have similar issues or have any insight on whether it's my account, SIM cards or something else?
PriTel03 said:
Up until yesterday I was receiving 4G signal in my entire town, inside and outside of buildings, but now it refuses to even try to connect at 4G. I thought maybe I had screwed up the radio partition when I flashed a new ROM, so I went back to stock recovery and stock ROM and did a factory reset and that didn't help. I called customer service and they, of course, have no idea what's going on. They've opened a network ticket to try and figure it out. But here's the kicker... I put a deactivated account, former post-paid SIM in my phone and it went straight to full 4G... I thought maybe my SIM was fried so I went to the local Verizon retailer and bought another one for $10... and I still only get 3G with my prepaid account.
This sounds clearly like a provisioning issue with my account, but they're not being very helpful on the phone. I asked the rep to remove the provisionings for 4G and then put them back on there but she kept making excuses on why she couldn't/shouldn't do it...
Anyone have similar issues or have any insight on whether it's my account, SIM cards or something else?
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I have verizon prepaid but have no coverage here at home. I will check mine when I go to town later today. I would go to verizon corporate store and say fix it. Also a corporate store will usually not charge you for a sim card, now that was on post paid, but since your 4g isnt working I bet they would have swapped it out for free anyway prepaid or not, especially if you asked to speak to a manager I bet they would have for free for sure. When I switched from post paid to prepaid they just reactivated my same sim card I used on post paid. Another issue I had when I had post paid I had 2 accounts closed one opened another a month later the could not get a new nano sim card to register on my account for my m8 they actually had to reuse the nano sim that I had originally received with my phone when I got it new which was from the first post paid account. Maybe it has something to do with the nfc also because only the new sim cards can run nfc. I will post again after I find out later if my LTE is working.
Roefastford said:
I have verizon prepaid but have no coverage here at home. I will check mine when I go to town later today. I would go to verizon corporate store and say fix it. Also a corporate store will usually not charge you for a sim card, now that was on post paid, but since your 4g isnt working I bet they would have swapped it out for free anyway prepaid or not, especially if you asked to speak to a manager I bet they would have for free for sure. When I switched from post paid to prepaid they just reactivated my same sim card I used on post paid. Another issue I had when I had post paid I had 2 accounts closed one opened another a month later the could not get a new nano sim card to register on my account for my m8 they actually had to reuse the nano sim that I had originally received with my phone when I got it new which was from the first post paid account. Maybe it has something to do with the nfc also because only the new sim cards can run nfc. I will post again after I find out later if my LTE is working.
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Oh don't even get me started on the troubles I had to go through to get this phone activated ! Every time they tried to activate my phone (and failed) I was charged $48 for the prepaid plan... only problem is that it doesn't reflect on my account. Basically they just took the money! I'm waiting another week to allow them to reverse the charges, before I file disputes with my credit card company.
I would've gone to a corporate store for a new SIM but the closest one is 50 miles away.
PriTel03 said:
Oh don't even get me started on the troubles I had to go through to get this phone activated ! Every time they tried to activate my phone (and failed) I was charged $48 for the prepaid plan... only problem is that it doesn't reflect on my account. Basically they just took the money! I'm waiting another week to allow them to reverse the charges, before I file disputes with my credit card company.
I would've gone to a corporate store for a new SIM but the closest one is 50 miles away.
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I went to town and my freaking data icon wont show at all but mobile data shows connected I tried airplane mode numerous times and rebooting and no go. I even changed my setting so mobile data icon shows at all times still no go, even changed my connection icons all back to verizon because I usually run the at&t style connection icons rebooted and still no mobile data icon. Tonight will try reflashing the viperone 1.8 rom if that does not fix it will try a back up where it did work if not that then try back up of a couple other roms I will also post on viperone forum see if any bugs reported on it.
If I were you I would be on with verizon and ask which one is the correct charge and ask for the authorization number that they have with your cr company then call cr company and have them remove all the extra charges I wouldnt wait letting verizon screw with your finances find which charges are unauthorized and get them removed by your cr company.
Yeah 50 miles sucks corporate for me here in Ohio is about 20 miles each way but I usually need to go to town for myself anyway.
Hey when you go to add money to your verizon prepaid account for up coming months buy from www.prepaidonline.com because you get discounts from them and pay less than buying direct from verizon plus prepaidonline never charges tax so there is a few dollars every month there alone. I save the taxes plus I get like a $2 or $2.50 loyalty discount which you can use on the next purchase so keep using it and every month no taxes on it plus that loyalty discount off every month too it adds up saves probably $5 a month or more off of purchasing through verizons web site or on phone.
Roefastford said:
I went to town and my freaking data icon wont show at all but mobile data shows connected I tried airplane mode numerous times and rebooting and no go. I even changed my setting so mobile data icon shows at all times still no go, even changed my connection icons all back to verizon because I usually run the at&t style connection icons rebooted and still no mobile data icon. Tonight will try reflashing the viperone 1.8 rom if that does not fix it will try a back up where it did work if not that then try back up of a couple other roms I will also post on viperone forum see if any bugs reported on it.
If I were you I would be on with verizon and ask which one is the correct charge and ask for the authorization number that they have with your cr company then call cr company and have them remove all the extra charges I wouldnt wait letting verizon screw with your finances find which charges are unauthorized and get them removed by your cr company.
Yeah 50 miles sucks corporate for me here in Ohio is about 20 miles each way but I usually need to go to town for myself anyway.
Hey when you go to add money to your verizon prepaid account for up coming months buy from www.prepaidonline.com because you get discounts from them and pay less than buying direct from verizon plus prepaidonline never charges tax so there is a few dollars every month there alone. I save the taxes plus I get like a $2 or $2.50 loyalty discount which you can use on the next purchase so keep using it and every month no taxes on it plus that loyalty discount off every month too it adds up saves probably $5 a month or more off of purchasing through verizons web site or on phone.
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I called my credit card company (Barclay) two days ago and they said to give Verizon at least 15 days to reverse the charges ... I might hit up the corporate store this weekend, because the false charges add up to over $150 . I think you're right, I don't see Verizon doing the right thing here, I wonder how many people they scam money from this way every day... One of the charges did get reversed, another was partially reversed (they mysteriously took $3 for themselves from it though), but there are still 3 other charges that need to be reversed.
As for going to prepaidonline.com, the only reason I wouldn't do that is because I'm signed up for the lowest plan and have it set to AutoPay which gives me a bonus 500mb of data, totaling 1GB on the $45 plan.
PriTel03 said:
I called my credit card company (Barclay) two days ago and they said to give Verizon at least 15 days to reverse the charges ... I might hit up the corporate store this weekend, because the false charges add up to over $150 . I think you're right, I don't see Verizon doing the right thing here, I wonder how many people they scam money from this way every day... One of the charges did get reversed, another was partially reversed (they mysteriously took $3 for themselves from it though), but there are still 3 other charges that need to be reversed.
As for going to prepaidonline.com, the only reason I wouldn't do that is because I'm signed up for the lowest plan and have it set to AutoPay which gives me a bonus 500mb of data, totaling 1GB on the $45 plan.
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Yeah but you could save probably $5 a month this way and you can buy 3 gb's for $20 that lasts for 90 days. I weighed it out and it saves me money plus the money you add to buy the bridge data you earn loyalty rewards on also.
Yeah Barclay sucks I have them too but also have capital one too and they are much better. I use my paypal debit card for everything its backed up by my bank account with my paypal debit card I get 1% cash back on all charges made on it every month its free money. Paypal would have cancelled the charges or reversed them for me immediately. Barclay you have to fill out paperwork and mail it to them yeah they suck big time.
PriTel03 said:
I called my credit card company (Barclay) two days ago and they said to give Verizon at least 15 days to reverse the charges ... I might hit up the corporate store this weekend, because the false charges add up to over $150 . I think you're right, I don't see Verizon doing the right thing here, I wonder how many people they scam money from this way every day... One of the charges did get reversed, another was partially reversed (they mysteriously took $3 for themselves from it though), but there are still 3 other charges that need to be reversed.
As for going to prepaidonline.com, the only reason I wouldn't do that is because I'm signed up for the lowest plan and have it set to AutoPay which gives me a bonus 500mb of data, totaling 1GB on the $45 plan.
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I got my mobile data icon to show again, so I will check later this afternoon as I have to run errands in town later and there is LTE there all I"am showing here right now is 1x which is normal for here sometimes might show LTE but use any data at all and goes right to 1x. Will post later if my LTE is working.
My LTE seems to be working ok. I got 12mbps sure it's not at&t speeds and barely more than at&t's hspa which is as much as 8mbps but yeah it's LTE just verizon slow speeds lol. I think your problem must be your SIM card.
Roefastford said:
My LTE seems to be working ok. I got 12mbps sure it's not at&t speeds and barely more than at&t's hspa which is as much as 8mbps but yeah it's LTE just verizon slow speeds lol. I think your problem must be your SIM card.
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It seems whatever "network ticket" they opened for me resolved the issue. They never called me like they said they would, but I bet it's probably because there wasn't a network issue at all but rather a provisioning issues like I kept telling them lol
Still need to get all my false charges reversed by Verizon though...
PriTel03 said:
It seems whatever "network ticket" they opened for me resolved the issue. They never called me like they said they would, but I bet it's probably because there wasn't a network issue at all but rather a provisioning issues like I kept telling them lol
Still need to get all my false charges reversed by Verizon though...
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Good they at least got it working for you. They probably needed to reset your account and no one new how to do it. It was probably due to them still going through the changes of adding LTE to prepaid. I would get on them about the charges, are they completed or still pending ?
Roefastford said:
Good they at least got it working for you. They probably needed to reset your account and no one new how to do it. It was probably due to them still going through the changes of adding LTE to prepaid. I would get on them about the charges, are they completed or still pending ?
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Made it to a corporate store after work today, the lady that helped me remembered me from before and she remembered the ridiculous amounts of trouble we went through to get my phone activated. So it was nice to have someone that understood why I might be frustrated. I showed them my credit card and debit card statements. She sent in a request for me to get my money back. Sounds like it'll get resolved, sooner or later but hopefully sooner.
PriTel03 said:
Made it to a corporate store after work today, the lady that helped me remembered me from before and she remembered the ridiculous amounts of trouble we went through to get my phone activated. So it was nice to have someone that understood why I might be frustrated. I showed them my credit card and debit card statements. She sent in a request for me to get my money back. Sounds like it'll get resolved, sooner or later but hopefully sooner.
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At least your 4g is working and they have to refund the overcharges, just crazy they are taking so long.