Hello,I bought a HTC Desire S around 4 months ago.
From past 2 days i have lot of problems with it.
1.Home screen button not working
2.Q,A keys are not working while typing(they work when i rotate the screen)
3.Wen i rotate the screen and start typing the whole keys on the least bottom dont work.
4.Sometimes if i press back key it goes to selection option...sometimes whole phone hangs.
5.Im not able to download from market...after i click download it shows downlading icon but it never starts download.
I made factory reset for couple of times but no use.
Any one have some suggestions?
numbers 1 to 4 seem like some sort of problem with your touchscreen... Have you tried wiping it with some clean cloth after breathing on it? My back button has some issues registering touches once in a while, but wiping it helps always
Regarding 5, I don't know really, but have you tried using the webmarket?
Ovigo said:
numbers 1 to 4 seem like some sort of problem with your touchscreen... Have you tried wiping it with some clean cloth after breathing on it? My back button has some issues registering touches once in a while, but wiping it helps always
Regarding 5, I don't know really, but have you tried using the webmarket?
Click to expand...
Click to collapse
ya i tried wiping it but not working
Does the area where your Q and A keys are when in portrait work when the keyboard is not on? Can you use it to click items, scroll webpages etc?
One other thing you could try is the calibrate option for the keyboard. (somewhere in settings-> languages I think, it's been a while since I ran an Sense ROM).
If both yield no result, it sounds like a hardware issue to me, and you might be best of to invoke your warranty.
I have been having issues with my Droid 2 Global with the touch screen. From time to time it will go crazy and start typing or opening up apps. Sometimes it will open the apps around the lower part of the screen and other times it is an up and down motion that continues untill I lock the screen. Locking the screen will fix it sometimes others I have to pull the battery. I have had this issue with several Roms. I ran 2 different RCs of Venus and now I am running CM9. If anyone else has heard of this or knows something I can try please share the info. Thanks.
Yes, I had a very similar issue. My phone would detect screen presses around the bottom, usually near the unlock slider. It would actually cause my phone to open up my email and delete things on its' own. My only temporary fix was to lock the screen, try to wipe it off, and then unlock it again.
It's a hardware issue with the glass/digitizer, not a software issue. I fixed it by buying a replacement screen on eBay, and haven't had any problems since. If you do replace it yourself, make sure to do it in a clean environment with no dust, and save the tape that covers the speaker, or else dirt and dust will get inside the phone and make the screen look dirty.
Hi, has anyone else had the center of their touchscreen stop responding? It has been intermittently happening for a couple of days, and I can't seem to pin it to anything I am doing or anything I have changed.
I attached a screen shot of the screen while scribbling in SketchBook to show how the center third of the screen is being skipped. To click anything in the center of the screen, I have to use the track pad on the keyboard.. Powering off and back on clears the issue, but it has come back several times. I hope this is not a hardware issue, what do you think?
Thanks!
BTW - This only happens while using the keyboard dock.
yeah when you close the tab, the keyboard holder presses on the screen too hard and creates a "ghost touch". On//off screen fixes it. as the hinge gets more loose it goes away. i went to developer setings and enabled visual feedback so could spot it.
It seems like when I pinch the rails together to reduce the slop and wiggle of the keyboard and tablet, the ghost spots stop for a few days. I got an AR Drone at Christmas and get nervous about flying it and losing control of the screen (crash and burn).
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
Sounds like you have a digitiser hardware issue to me. Had the same on my Surface RT. Only fix was to get it replaced.
Yeah, I just got mine back from warranty digitizer recalibration.
tapatalkin'
Another TF700T here that just returned from RMA with digitizer repair. Went very smoothly for me and I have a TF700T that again works extremely well.
Do they replace parts or just recalibration? Is it possible to so this myself?
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Hi,
First, sorry for my english...
Second, I have same problem since saturday 24 august with my TF700T. Buy november 2012.
I tried to updated to android 4.2 But it didn't solve my pb.
I try "Multi Touch test" app and I observed same problem than mr_cg. Thanks for your good description "Ghost touch"
Ghost disappear when i unplug and re-plug dock, (some time two or three time) but just for some second ...
mr_cg said:
Do they replace parts or just re-calibration? Is it possible to so this myself?
Click to expand...
Click to collapse
I would like to do so myself.... because i don't want send my tablet to asus and waiting infinity... any idea?
mr_cg said:
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Click to expand...
Click to collapse
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Me i am not root, but if it is working for you, perhaps i will try to be.
Thanks for your help
Termajik said:
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Click to expand...
Click to collapse
Thanks for the hint. I tried the apps, but both do not solve my issues.
ILITEK ... descriptions sounds good, but unfortunately not working (i get always "access denied" even i have root for sure).
TouchScreenTune ... Based on description it should be also good tool to reduce/improve situation with ghost touches. Anyhow ... it is not working with TF700t.
I am just thinking if i should open the case again???
If with root permissions you don't find solution ... I think i should call Asus support for my first RMA..
snif snif.
Thanks for your return. I win a lot of time.
Same issue
I'm having the same issue here, but only when docked. Seems like I'll stop using the dock since I am out of waranty because I unlocked the bootloader ...:S
I've been having a similar issue very badly on the right side of my screen, it was practically unusable. I am also out of warranty because I'm unlocked. What I did to make it at least somewhat usable was go into the build prop and change my max touch screen events from 200 to 4, and changed my touch sensitivity from .001 to 1 (this setting may have only been available on CROMI. Anyway, now my touchscreen doesn't work on the right side, however it does work everywhere else, and most importantly I can still use the tab as a laptop in its dock. It's a bumm it doesn't work right, but it's better than a total loss!
Sorry guys, it is a failed design problem due to connection to the touch screen. see my post in the "so i took it apart" thread.
Cost me a ruined lcd screen to figure it out
Ghost touches
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Tablet arrived back this morning
GrantCC said:
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Click to expand...
Click to collapse
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
GrantCC said:
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
Click to expand...
Click to collapse
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Warranty
dankens said:
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Click to expand...
Click to collapse
Yes, still under warranty (problem was there from day 1 although I didn't realise it at the time) and no charge. See attached pdf Customer report. Shows replacement Led panel, & controller board. No sign of ghost touches so far, and really working well actually. Early days yet, but I also note elsewhere in these forums someone mentioned their tablet not working properly 'upside down'. I neglected to mention it earlier but upside down isn't as funny as his respondents made out. I use mine often lying on the couch watching TV, with the tab upside down. Reason I mention it now is that mine acted up in those circumstances too. Anyway, that's fixed too.
Hey there,
so far, i am pretty happy with my S7. But there is one thing that is kind of worrying to me. On the lower end of the screen there seems to be a much less touch-sensitive area forming a horizontal stripe going form almost full left to full right. Its less noticable when i remove the screen protector (0.3mm 9h glas) but still there, and with the screen protector applied i consistently fail to hit the lowest row of keys on any keyboard app.
Question is, can this be a software-related issue and be fixed with an update, or is this a case of faulty hardware and should therefore be RMAed? Or is there something else i can do?
Things i tried: Factory reset, TSP-update via code *#2663# (which said "pass" but didnt change anything like version numbers), cleaning the screen, removing protector (which mitigated the problem, but its still there)
Its me again, with updates.
I have returned my S7 and got a new one. Funny thing is - its a completely different unit (different IMEI and S/N, seal wasnt broken upon arrival) and yet it shows exactly the same problems.
Can some of you please test the following: Using the stock Samsung keyboard, try to tap the spacebar right on the lower border. If i tap below the spacebar, it gets pressed. if i tap above the lower border of the spacebar, it gets pressed as well. But tapping right on the border will allow me to touch the screen surface without any signal registered. The keyboard is just for the height reference - from almost far left to almost far right this height is almost dead for finger touches - using a pen diminishes the problem.
Can some of you please try the same? Please check the height upon which your touches in that height get registered. Since i have gotten two phones with the same problems i suspect its a software problem and thus should apply to more people than just me. I have the SM-G930F Exynos.
TheBandicoot said:
Its me again, with updates.
I have returned my S7 and got a new one. Funny thing is - its a completely different unit (different IMEI and S/N, seal wasnt broken upon arrival) and yet it shows exactly the same problems.
Can some of you please test the following: Using the stock Samsung keyboard, try to tap the spacebar right on the lower border. If i tap below the spacebar, it gets pressed. if i tap above the lower border of the spacebar, it gets pressed as well. But tapping right on the border will allow me to touch the screen surface without any signal registered. The keyboard is just for the height reference - from almost far left to almost far right this height is almost dead for finger touches - using a pen diminishes the problem.
Can some of you please try the same? Please check the height upon which your touches in that height get registered. Since i have gotten two phones with the same problems i suspect its a software problem and thus should apply to more people than just me. I have the SM-G930F Exynos.
Click to expand...
Click to collapse
I have the same problem in the video posted at the bottom of this thread
http://forum.xda-developers.com/galaxy-s7/help/s7-flat-unresponsive-touchscreen-t3343175
I have also noticed this problem. It all started out when I noticed I was making a lot more errors when texting. I'm coming from an S5 so the screen size wasn't the issue.
I then started tapping towards the bottom...space bar... period etc and sometimes it would miss. I could tap for like 20 times, and maybe there are 5 consecutive times that it didn't register.
May forum staff merge the 2 threads please?
It would also be great to have an official news in homepage with an official statement from Samsung about this issue
Inviato dal mio SM-G920F utilizzando Tapatalk
FINALLY Found a solution !!!
For those of you having this problem that sometimes the S7 or the S7 edge doesnot register touch somewhere near the bottom right area of the screen:
I (and i suppose most of you) had tried all the solutions like wiping cache, factory reset, soft reset, *#2663# and what not. None of them worked.
Now, the solution is, when this problem occurs, turn off the screen and press the Phone hard on the right hand side of the phone. Like the right half of the phone has got paralised, press it hard, squeeze it. Like, place it on the table or a soft surface and press with the thumb. 3 or 4 presses hard enough on the right hand side from the top to the bottom. And Voila, the problem is gone.... Enjoy your phone. The problem does come back randomly and do the same thing. It works instantly.....