Hi,
this is the problem. I cleaned with SKTools. If that is the reason for the problem I do not know.
When I do a reset now I am not asked to type in the PIN number. The keys show up for a moment, but then the boot process goes on. So no phone connection, but I can connect "manually".
Please, can anyone help?
Thanks a lot!
Friedhelm
I had that once, but restart the phone helped.
After updating (successfully aparently) my Touch Pro with the official HTC Rom update, I was asked to set my four digit pin. So I did, I typed in my pin twice. But now the phone does not accept this pin. It is locked, and I am not able to log on. I tried the PUK-code from my operator, but that does not work either.
Also, there is a very long delay (many hours, maybe days?) between every time I am allowed to type in any code, since I tried so many times.
Any suggestions what I can do?
Funny enough something similar happened to a friend of mine. Sunday I told him to Hard-reset his phone (over the phone). Min you, he isn't that quick . After configuring the phone kept asking for a PIN. He entered the wrong PIN ofcourse and was blaming me for giving the wrong instructions. I told him his SIM card was inserted the wrong way. I just gave up and told him to insert his SIM in another phone, which he did. He then unlocked his SIM by using the PUK code. In the mean time I asked him to do another hard-reset without his memorycard inserted. After this final hard-reset I told him to re-insert his SIM card, connections faced down with the corner on the right bottom. Reboot, and his phone was working again.
I'm not saying you inserted youw SIM the wrong way, but he did. And his phone asked him for a pin while apparantely his SIM wasn't inserted... Anyway, give it a try and see if it works.
I already posted here about an issue where both my wife's and my GS7E's had a login issue where our pin/password would not be accepted, but with new info thought this should stand alone. It happened again this morning. I awoke to a request for my password to "protect" my fingerprints. The password like the pin in the previous 2 incidents is not accepted. My phone is locked and it seems after contacting both Sprint and Samsung? The only option is a factory reset. I spoke to a rep at Sprint and she said this is a known bug and they are receiving many calls about it. Sometimes, after rejecting the password/pin repeatedly it will suddenly work, but I'm already at the 1hr between tries point. I even tried to use the google dashboard but it will not replace the password because the phone is already locked with a password. I have removed security from my wife's phone to prevent this. I will do the same with my phone when I gain access. After loving the phone, I'm now at a point where I'm considering returning both for either G5's or holding out for the HTC 10 which should be released within my 30 day window. I don't know if this is specifically fingerprint related or pin/password? If you don't want to face a factory reset? You may want to consider turning off login security till a fix is found. Waking up with a locked device and no way of fixing without completely wiping the same is not conducive to a good day.
Why not just use Fingerprint with pattern backup?
its the update APC thats warned about in this forum
it breaks all kinds of stuff
(I posted this in the other topic but will post it here as well to help further discussion)
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
corey52 said:
(I posted this in the other topic but will post it here as well to help further discussion)
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
Click to expand...
Click to collapse
FYI, find my mobile services will allow you to lock an unlocked device with a new password, but will not allow you to lock an already locked device. So far, it appears that using a pattern as the fingerprint backup is immune to the issue, pin and password are not. ALSO, the issue can go away and your pin/password is accepted, even after many tries. The worst case scenario is when this happens after a restart, when you must use your backup method (pin, password or pattern) instead of a fingerprint.
Hi
First time here - bear with me.
I have a rooted Huawei 5c that I'm locked out of. It requires 'SIM1 - PIN1' which AFSAK I never created. Normally one gets three attempts and then you have to input PUK(which I have); that I'm aware of. The thing is, it's not responding to 'three attempts', it just does nothing after numerous attempts.
A bit of background.
This whole issue began when I put a PAYG sim in the second sim slot. When I booted back up it required 'SIM1 - PIN1' for the phone to start, which I don't have. I removed the second sim and booted into the phone as normal. Went to the security section and this is where potentially the mistake was made. I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope... it already had a default password, and was asking me to enter that. I entered (read: tried to create) a password twice, and BAM... now locked out of the phone, whichever sim is present or both. But this seems nevertheless like a bug. As I mentioned it is not responding to three attempts.
I have access to ADB and the command line, is there anything I can do with that? Any help appreciated, don't tell me I have to reset it
thanks
Cliff
Hello,
Yesterday my Samsung Xcover 4 got wiped by "accident" (I believe it was a software bug).
Let me describe the case.
I have a Xcover 4 with original Nougat android (no root, no modifications at all).
I had only a pin lock - without encryption (it is important).
Yesterday I had a USB router option on, and was surfing web (yt etc).
Then I've lost internet connection and noticed that my phone hang. After couple seconds it rebooted.
When it boot up I saw a message "Phone is locked for security reasons, please input unlocking phrase".
Now this is a moment I've freaked out, but decided to put my regular PIN for screen lock.
I saw message "Checking" for like 15-20 seconds and then phone rebooted.
During boot instead of Samsung logo I got a "Removing" text.
And at this point all of my data was wiped.
Anybody has any idea what went wrong?
I lost all my photos, messages for no reason. It was ****ty day ;/
I assure you it was only 1 PIN try (and it was my proper screen lock code).
As phone is not rooted (+ FRP) therefore I'm not able to recover wiped data.