Hi
First time here - bear with me.
I have a rooted Huawei 5c that I'm locked out of. It requires 'SIM1 - PIN1' which AFSAK I never created. Normally one gets three attempts and then you have to input PUK(which I have); that I'm aware of. The thing is, it's not responding to 'three attempts', it just does nothing after numerous attempts.
A bit of background.
This whole issue began when I put a PAYG sim in the second sim slot. When I booted back up it required 'SIM1 - PIN1' for the phone to start, which I don't have. I removed the second sim and booted into the phone as normal. Went to the security section and this is where potentially the mistake was made. I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope... it already had a default password, and was asking me to enter that. I entered (read: tried to create) a password twice, and BAM... now locked out of the phone, whichever sim is present or both. But this seems nevertheless like a bug. As I mentioned it is not responding to three attempts.
I have access to ADB and the command line, is there anything I can do with that? Any help appreciated, don't tell me I have to reset it
thanks
Cliff
Related
After updating (successfully aparently) my Touch Pro with the official HTC Rom update, I was asked to set my four digit pin. So I did, I typed in my pin twice. But now the phone does not accept this pin. It is locked, and I am not able to log on. I tried the PUK-code from my operator, but that does not work either.
Also, there is a very long delay (many hours, maybe days?) between every time I am allowed to type in any code, since I tried so many times.
Any suggestions what I can do?
Funny enough something similar happened to a friend of mine. Sunday I told him to Hard-reset his phone (over the phone). Min you, he isn't that quick . After configuring the phone kept asking for a PIN. He entered the wrong PIN ofcourse and was blaming me for giving the wrong instructions. I told him his SIM card was inserted the wrong way. I just gave up and told him to insert his SIM in another phone, which he did. He then unlocked his SIM by using the PUK code. In the mean time I asked him to do another hard-reset without his memorycard inserted. After this final hard-reset I told him to re-insert his SIM card, connections faced down with the corner on the right bottom. Reboot, and his phone was working again.
I'm not saying you inserted youw SIM the wrong way, but he did. And his phone asked him for a pin while apparantely his SIM wasn't inserted... Anyway, give it a try and see if it works.
While navigating the hboot menus on my HTC Desire S, 2.3.5 Stock, Sense 3.0, I accidentaly pressed "simlock|"
It reported:
FAT32 init OK
Open MCCMNC file fail
Open CID file fail
It has definitely messed something up: my phone boots, accepts my SIM pin, unlocks my SIM, displays my Mobile Provider as one of the network options to connect to, but fails to register with the network every time.
So it doesn't mention that the phone is locked, or ask me to enter an unlock code or anything... but the sim that was previously working is now not working at all...
Any ideas? Will an RUU or anything get my phone back to a working unlocked state?
First of all I would try this: remove SIM card, SD card and battery (everything actually), put them back and reboot the phone to see what happen.
As the last resort, If you don't mind reinstall all your apps and data (it will erase everything), you could simply execute and hard reset:
http://www.knowyourcell.com/htc/htc...77971/how_to_hard_reset_the_htc_desire_s.html
Thanks - did that - but no luck - the phone totally reverted to factory settings, but the SIM is still not registering on the network... it seems a change has taken place at an even lower level...
The error that you wrote gives you "fail". Doesn't look like it has been done something to the phone.
Do you have any other option in hboot?
How about turn off the radio a couple of times (airplane mode) then reboot?
I found this by the way:
http://www.simonjstuart.com/2011/05...not-allow-a-connection-to-this-network-error/
I remember I solve it by playing with airplane mode and turn off the phone few times, with my friend Desire S.
It definitely did something - for 4 hours, no ability to get onto mobile network. Seems it mayt have actually modified the SIM card. I managed to get it working again - I put the SIM in another phone, booted, and then put it back in my phone and it's working again - do you think that's possibly what fixed it?
Could it be.. you never know..
That's interesting thus, looks like the SIM card got somehow "resetted" by the other phone.
I'll keep this in mind for the future.
Hi all,
I will be eternally grateful for your help but I am not holding much hope.
I got this new phone from my operator Three in the UK back in January this year.
All works ok except for the screen calibration which I did not get round to fix.
On Monday I decided to put a pin lock on my phone, as I haven't been using
the pin lock for a few years now. I chose the pin code, then I stupidly tried
"Lock Sim". Then the screen came up with sim locked, PUK needed.
I did not make even one attempt with the PUK code as I decided to phone
my operator for it. We went through the procedure, he gave me the PUK
code and we managed to unlock the sim card and then I remember the
pin code (as I always have) and inputted it and the phone is unpinned.
I need to mention that we did have one or two bad attempts where
I couldn't hear the technical guy too well and I did enter the wrong pin
once or twice, but less than the 3 attempts limit and we did have to
take the battery out 3-4 times due to this and also because
I kept putting the sim card the wrong way round being very careless.
The sim is unlocked but on the screen it is "no service" emergency
calls only, where if you choose the emergency option green button
it will give you a menu and * # . I can see some symbols on the top
such as wifi connected. If I call this mobile phone I can pick up
the call, the screen has the usual answer or reject phone symbol on.
But during and after the call pressing the home/back/menu button
on the phone (off the screen ) have no effect. I told the technical
guy about this. He suggested a new sim but if I put my old sim
in my other three pre-smartphones phones it works. However
this phone is tied to this sim card/phone number only as I try
my other sims on it and they do not work.
I have tried a few things:
the 7378423 thing with all the right *#, doesn't work. but 06 works to get IMEI
cannot enter fastboot mode holding down the volume up button and plugging
USB in, but can enter flash mode.
I do not want to lose data as I have some important data which I haven't
backup to my sin so I don't want to use PCC or SUS to install either
the current OS (I think it is ICE cream 4.04 ish) or the new jelly bean.
To complicate matters my phone is not USB debugged enabled so I
cannot use software to do a quick backup of my phone I tried
mobile me from wonderware(?) and its needs usb debugging.
PC companion doesn't have restore and backup anymore, or at least
not for xperia J as the Sony support guy told me, if it does it probably
needs debugging enabled.
Talked to Sony support, he said the only way is to use PCC to reinstall
software and I will lose data as expected. I asked him if Experia J
and the newer Xperia phones have disabled the 7378432 service
code and if there is a new one which he can tell me. He says there
are no new codes.
The phone is not totally now working, I managed to get into "safe mode".
I wonder if the phone actually is rooted or has bootloader unlocked I
read if that is the case it may explain why the 7378432 does not work
as it only works on sony stock rom. But then I came across other people
whose phones may not be bootloader unlocked and this code does not work.
I also came across people who cannot get into fastboot mode.
Maybe because my batch of xperia J, together with customisation by
my phone operator has disabled 7378432 and fastboot which I don't thin
so as Sony themselves mentioned the use of these two important
elements in their unofficial but be warned section on unlocking the
bootloader. I wonder when I took out the battery a few times when
I spoke to the technical guy my phone is locked due to security but
as I said before the PUK code was entered correctly first time round
if not second time round, so is the pin, We just took the battery out
and retried about 2 times as my sim was in the wrong way round.
Finally my apologies for the long post, the phone still has my wallpaper
on it and the error message I used to get from an app (telling me the
app is not working) when I turned on the phone. If the phone was
flashed/rooted then it was not done by me, it might have been done
by a previous owner and then returned to the operator within 14 days
and then my supposedly new phone is this rooted phone. Without
usb debugging enabled its hard to go into recovery mode via
usb link/flashrom/boot etc? But if we know which rom we can
try to go into recovery mode without a usb link by pressing a few buttons?
At the end if I have enough money which I don't sadly someone at sony
can probably take the phone out and do some high level fixing, as long
as the memory is still in tact which I hope it is. For some reason the
phone is locked in this emergency calls only mode. I have not made
any attempts to root it etc before Monday and no attempts to root it.
I just thought the 7378432 can "unlock" a phone lock like the much
discussed xperia Z - if the phone is on a pin/pattern lock etc.
My attempt to go into fastboot mode is to hope that by getting in
and getting out of it the phone will reverse back to normal. My situation
is mainly complicated by that I really want not to lose the data, sms
particularly when we try to unlock/unfreeze the phone.
Extremely sorry for the long post, if anyone can help I will be
most most grateful, bye for now.
I already posted here about an issue where both my wife's and my GS7E's had a login issue where our pin/password would not be accepted, but with new info thought this should stand alone. It happened again this morning. I awoke to a request for my password to "protect" my fingerprints. The password like the pin in the previous 2 incidents is not accepted. My phone is locked and it seems after contacting both Sprint and Samsung? The only option is a factory reset. I spoke to a rep at Sprint and she said this is a known bug and they are receiving many calls about it. Sometimes, after rejecting the password/pin repeatedly it will suddenly work, but I'm already at the 1hr between tries point. I even tried to use the google dashboard but it will not replace the password because the phone is already locked with a password. I have removed security from my wife's phone to prevent this. I will do the same with my phone when I gain access. After loving the phone, I'm now at a point where I'm considering returning both for either G5's or holding out for the HTC 10 which should be released within my 30 day window. I don't know if this is specifically fingerprint related or pin/password? If you don't want to face a factory reset? You may want to consider turning off login security till a fix is found. Waking up with a locked device and no way of fixing without completely wiping the same is not conducive to a good day.
Why not just use Fingerprint with pattern backup?
its the update APC thats warned about in this forum
it breaks all kinds of stuff
(I posted this in the other topic but will post it here as well to help further discussion)
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
corey52 said:
(I posted this in the other topic but will post it here as well to help further discussion)
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
Click to expand...
Click to collapse
FYI, find my mobile services will allow you to lock an unlocked device with a new password, but will not allow you to lock an already locked device. So far, it appears that using a pattern as the fingerprint backup is immune to the issue, pin and password are not. ALSO, the issue can go away and your pin/password is accepted, even after many tries. The worst case scenario is when this happens after a restart, when you must use your backup method (pin, password or pattern) instead of a fingerprint.
Hi,
Yesterday I set a fingerprint lock on my S7. It prompted me to enter a backup password and some other password, both with different requirements (one only had to be 4 letters, one was longer and had a number) and the longer one had to be confirmed whereas the shorter one did not. I set this up and tested it a few times, everything seemed to work great. Later I let my phone idle and it turned the screen off on its own for the first time, ever since then the phone has not been able to recognize my fingerprint. It doesn't even say "No match", it just acts like I'm not even putting a finger on it at all.
Tried over and over and eventually tried the backup password, which for some reason is the shorter one without a number. I put in what I am absolutely sure I put in, and it wouldn't take it. Tried a couple more times, even got so desperate as to emulate potential typing errors I might have made (since no confirmation for that password) and nothing worked.
Eventually I hit the timed lockout and I had to stop trying things then. So I went online and searched and discovered Google's Android Device Manager. I heard that if you lock the phone with it you can unlock it through the same manager and the phone will be unlocked. First thing that was odd was that ADM didn't give me an option to enter a password, just a contact message and phone number. I still put in a message and hit lock, and... nothing changed on ADM at all.
Now my phone shows the stupid message every time I wake it up and every few seconds on the lock screen (I can still attempt to unlock the phone with the password and use phone/camera though), but ADM doesn't even give an option to unlock, just change the locked message. I can't even get rid of the damn lock by changing it to blank. I heard Samsung offers a similar service but I never made a Samsung account and apparently one is required to use it.
Beyond that the only solution I've found is wiping the phone (which I can easily do, because there's an option in ADM for it which presumably works), which I really don't want to do since I have a lot of pictures and data on the phone that aren't backed up that I would absolutely hate to lose.
To make things worse it appears that this issue is specific to my phone/the S7/Samsung phones/something, as I have my old Nexus 4 listed in ADM as well and going through the options for it I see it has the ability to define a password, but no such thing for the S7. I really have no clue where to go from here, tons of googling hasn't found me any method I haven't already tried or can't do.
I'd be so grateful if someone here would at the very least find a way for me to recover data before wiping it to get rid of the lock.